EGC Global Services is a leading provider of global workforce solutions committed to delivering exceptional talent acquisition and management services.
Kochi
INR 2.5 - 30.0 Lacs P.A.
Work from Office
Full Time
Experience : 6+ Years Skills 6 + Years of Experience Certified ScrumMaster (CSM) or equivalent certification Proven experience as a Scrum Master in Agile software development environments Strong understanding of Scrum principles and practices Excellent communication, facilitation, and conflict resolution skills Background or experience in a Business Analyst (BA) role, with the ability to understand and translate business requirements into user stories Familiarity with QA processes and methodologies Ability to adapt and thrive in a dynamic, fast-paced environment Knowledge of Agile tools and practices
Kochi
INR 35.0 - 40.0 Lacs P.A.
Work from Office
Full Time
Head of Operations / Center Head - Shared Services Center We're looking for an experienced and dynamic leader to head our Shared Services Center (SSC). This role is key to driving operational excellence, service delivery, and continuous improvement across Procurement, Order to Cash, Procure to Pay, Master Data, and Finance operations. You'll set the strategic roadmap , champion automation and digital transformation (including AI) , and ensure top-tier service delivery against SLAs and KPIs. This means overseeing daily operations, optimizing processes, managing budgets, and leveraging data. You'll also be crucial in building and nurturing a high-performing team , fostering a culture of accountability and continuous learning. If you have 20+ years in shared services (10+ in leadership) , a strong grasp of end-to-end processes, ERP and automation tools, and exceptional leadership skills, we want to talk. Your ability to drive results, innovate with AI, and manage complex stakeholder relationships will be paramount.
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