Collections Specialist

• Contacting Debtor: Reaching

   out to customers who have outstanding debts to discuss payment options.

• Negotiating Payment Plans: Working

   with customers to create manageable payment plans that ensure debts are paid off in a timely manner.

• Resolving Discrepancies: Investigating

   and resolving any disputes or issues related to outstanding debts.

• Record Keeping: Maintaining

   detailed and accurate records of all collection efforts, communications, and payment agreements.

• Following Up: Regularly

   monitoring outstanding accounts and following up with customers to ensure they are adhering to their payment plans.

• Compliance: Adhering

   to all applicable laws and regulations related to debt collection, such as the Fair Debt Collection Practices Act.

• Communication: Effectively

   communicating with customers and clients to explain outstanding debts, payment options, and potential consequences of non-payment.

• Data Analysis: Monitoring

   accounts receivable aging reports and prioritizing collection efforts based on delinquency status.

Skills and Qualifications:

• Excellent communication and negotiation skills

   .

• Ability to prioritize, problem-solve, and multitask

   .

• Knowledge of debt collection laws and regulations

   .

• Experience in accounts receivable or related fields

   .

• Ability to handle customer queries and resolve issues

Job Types: Full-time, Permanent, Fresher

Pay: ₹18,000.00 - ₹22,000.00 per month

Benefits:

• Paid sick time
• Provident Fund

Education:

• Bachelor's (Required)

Experience:

• Financial services: 1 year (Preferred)

Location:

• Delhi, Delhi (Preferred)