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5.0 - 8.0 years
8 - 12 Lacs
Bidar
Work from Office
Job Title: Area Collections Head Company Name: Kinara Capital Job Description: The Area Collections Head will be responsible for overseeing and managing the collections process within a designated geographic area. This role involves developing strategies to maximize collections efficiency while ensuring customer satisfaction. The successful candidate will lead a team of collections officers, monitor collection performance metrics, and implement best practices to optimize recovery rates. The Area Collections Head will also work closely with other departments, including sales and customer service, to resolve issues and enhance the overall customer experience. Key Responsibilities: - Develop and implement collections strategies to achieve targets and minimize write-offs. - Lead, mentor, and manage the collections team to ensure high performance. - Establish and monitor KPIs for collections performance and take corrective actions as necessary. - Collaborate with cross-functional teams to address customer concerns and promote timely collections. - Conduct regular training sessions for the collections team to enhance skills and knowledge. - Analyze collections data to identify trends and areas for improvement. - Prepare regular reports on collections performance for senior management. - Ensure compliance with legal and regulatory requirements in the collections process. - Foster strong relationships with customers to enhance repayment rates and reduce delinquencies. Skills Required: - Strong leadership and team management skills. - Excellent communication and interpersonal skills. - Proficient in data analysis and performance metrics. - Problem-solving abilities and strategic thinking. - Strong negotiation skills and customer-oriented mindset. - Ability to work under pressure and meet tight deadlines. Tools Required: - Proficient in Microsoft Excel and data analysis tools. - Familiarity with collections management software. - Experience with CRM systems to manage customer interactions. - Knowledge of database management systems. - Understanding of financial regulations and compliance in collections. This role is ideal for individuals who have a passionate approach to collections and are committed to leading a team towards achieving organizational objectives while maintaining a positive customer experience.
Posted 1 week ago
0.0 - 4.0 years
2 - 4 Lacs
Bengaluru
Work from Office
Job description Role & responsibilities Hiring for Multiple BPO Companies Domestic & International Voice/Non-Voice | Bangalore Are you looking to build a career in the BPO industry? This is your chance to join top-rated companies in Bangalore hiring freshers and experienced candidates for Domestic & International Non Voice and Domestic -Non Voice processes! Growth Opportunities in Top MNCs Limited Openings Apply Now & Grab the Opportunity! Job Description 1* BIG BASKET : Non Voice & Voice Process 6 Days working 1 day off Preferred Male Candidates Eng & Hindi or Eng & Any south Languages Location : Tin Factory Fresher 17k 2 + Years of Exp 20k Typing Speed 30WPM 90 + Accuracy After 3months Work From Home 2* Alorica : International Banking Process 5 Days working 2 off 1 way cab Excellent communication 6 Months International Mandatory Fresher 22kk Exp 28k + 4K Shift Allowance Location : Thani Sandra { Bhartiya Tech Park } Reatail & Banking Post 60 Days work from Home 3* Aegis Startec : BCP & Technical Altice International Voice Process Excellent Communication VT12 Quality Fresher & Exp 5days working Sat sun fixed Off 2 way Cab Location : ITPL Salary 25k+ Quarterly Bonus 4k BCP " Back Ground Verification Excellent communication 4* Sagility : International Voice Process 5Days working Health Care Voice Excellent communication Sat Sun Fixed Off 2 Way Cab Fixed US Shift 6;30 to 3;30 Location : Bommanahalli Salary 22k Fresher & Exp 32k 5* Go Digit : Domestic Tele sales Process Exp into BPO Customer support ENG & HINDI Location : Koramangala Exp salary upto 32k + Incentives 6 Days working Day shift 1 Day Off 6* 24*7 : International Voice & Non Voice Fresher & Experienced Excellent communication Fresher 19k exp 30k + incentives Location : Marathahalli 5 Days working 2 off 2 way Cab Assessment & Opps rund 7* Rupicard : Collection Process & Sales 6days working Sunday fixed off Location : Bellandur Eng & Any south Languages Salary upto 32k Fresher 22k VT10 Quality 8* Tata Capital : Telesales Exp 6Day Working Sun Fixed Off Fresher 22k Experience 30k Excellent communication Eng & Hindi Location : Whitefield Day Shift No Cab 9* Kredit Bee : Domestic Voice Process 6 Days working 1 off Day shift Job Eng & Hindi Location : Tin Factory & Bommanahalli BTM Layout Fresher 16k Exp 22k + Incentives 10* IGT : Expedia Non Voice Process Minimum 6month International Exp Excellent Communication Salary upto 30k + Incentives Location : Manyata Tech Park HR , Versant , Mettl Assessment & Opps 5days working 2 off 2 way cab 11* Globiva : Social media Process Fresher & Experience Into BPO Location : marathahalli Day shift Job 1 Off Salary upto 32k Eng & Hindi Mandatory First Source , Altruist , Shaadhi.com , Intouch ,Globiva , ECPL , Infosys 100% Free Placement No Charges If Any Frnds Looking for the job share the above J.D and refer My number too.... NOTE: (WE DONT TAKE ANY FEE FROM D CANDIDATES) Feel Free to Schedule your Walk-in Interviews !! Via WhatsApp or Call To Apply / Schedule Interview: Contact: [ 9741709926] Email: [priyakarthikpk93@gmail.com] Name: PRIYA HR
Posted 1 week ago
3.0 - 7.0 years
3 - 5 Lacs
Gurugram
Work from Office
Ready to shape the future of work? At Genpact, we don't just adapt to change we drive it. AI and digital innovation are redefining industries and were leading the charge. Genpacts AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team thats shaping the future, this is your moment Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation , our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn , X , YouTube , and Facebook. Genpact Virtual Drive for OTC Collections - Gurgaon on 25 July Date: 25 July 2025 Time: 11.30 AM to 1.00 PM MS Teams Meeting ID: 498 306 874 907 8 MS Teams Passcode: Hk338TY7 Inviting applications for the role of a Management Trainee, Collections We are looking for professionals with OTC proven ability who have worked on SAP ERP- preferably in collections management and have a good understanding of upstream and downstream of Collection/Exceptions Responsibilities • Collection on past due invoices & invalid deductions on allocated portfolios via Email, phone calls etc. • Respond to email /phone queries related to disputed invoice • Research and analyze the disputes/deductions in ERP • Follow-up with various departments to get supporting documents/ info for dispute/deductions resolution • Find opportunities and recommend solutions for process and automation improvements • Daily reporting of individual portfolios to track and supervise the past dues • Implement collections strategy to reduce the past due Research and resolve issues in a manner to expedite all cases in order to avoid any adverse customer impact • Work as a phenomenal teammate to process any Adhoc request in a timely manner. • Deliver quality customer service by researching and responding to all internal & external partners inquiries quickly, optimal and expertly. • Call out problems to senior staff members and or management as appropriate. Qualifications we seek in you Minimum qualifications • Any Graduate • Strong Communication Skills (verbal and written) • High Energy level Preferred qualifications • Good customer handling skills Flexibile to work in US rotational shifts Why join Genpact? Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation Make an impact Drive change for global enterprises and solve business challenges that matter Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Lets build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
Posted 1 week ago
4.0 - 7.0 years
6 - 9 Lacs
Madurai
Work from Office
1. JOB PURPOSE Responsible for driving branch / area collection activities as applicable (including adherence to Policy & Collection processes) Delinquency management, Collection MIS. Accountable for reducing delinquency. 2. PRINCIPAL ACCOUNTABILITIES Allocate delinquent accounts to Field collectors / Collection agency and obtain feedback / PTPs for the accounts allocate d.Responsible to monitor Promise to Pay and address the broken promises.Regularly visit chronic default accounts and resolve the delinquency. Review and monitor branch/agency collector performance vis a visAchieve Case resolution / Roll Back Targets/ Collection targetsIdentify chronic accounts and provide regular update on the recovery recours e. Negotiate payment programs with delinquent customersInitiate SARFAESI proceedings against the chronic delinquent customer in line with SARFAESI Act, 200 2.Represent the company in day to day court matters and update the legal status of cases filed for /against the company 3. DIMENSIONSFinancial Dimensions(if applicabl 4. SKILLS AND KNOWLEDGE(State the minimum acceptable proficiency for this job which best indicates the education and/or experience requirements of this job and not the incumbent Educational Qualifications : Graduation Functional Skills : Market knowledgeNegotiation Skills Maintain data on profiles Relevant and total years of Experience4-7 Years of experience into Collections.
Posted 1 week ago
3.0 - 6.0 years
3 - 6 Lacs
Chennai
Work from Office
Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Genpact Virtual Drive for Collections - Management Trainee Date: 24 July 2025 Time: 11:30 AM to 1 PM Venue: Microsoft Teams MS Teams Meeting ID: 445 472 795 954 3 MS Teams Passcode: tt3iD9Uy Inviting applications for the role of Management Trainee, Collections We are looking for a Collections Representative who would be responsible for managing all collection and dispute resolution activities in accounts receivable and related settlement processes. Responsibilities In this role, you will be responsible for all the activities related to Order to Cash domain. • This includes the collection of invoices and the management of all related processes dispute identification and resolution, account reconciliation, credit balance disposition, and unclaimed property administration. • The Debt Collector will effectively communicate and support the collection goals, while providing quality customer service as well as actively pursue knowledge of skills and tools to be used in all collection efforts. • Follow-up with various departments to get supporting documents/ info for dispute/deductions resolution • Ability to handle, trouble shoot, and resolve recurring or occasional bottlenecks • Effectively communicate and support the collection goals, while providing quality customer service as well as actively pursue knowledge of skills and tools to be used in all collection efforts. • Receive notification for reimbursement and perform acceptability analysis within threshold Qualifications Minimum qualifications • B.Com Graduation • Relevant work experience Preferred qualifications • Good Communication Skills • Ability to learn ERP systems • Good analytical and problem-solving skills • Excellent MS Office skills including MS Excel • Good conceptual knowledge and experience in tax activities preferred Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Get to know us at www.genpact.com and on X, Facebook, LinkedIn, and YouTube. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
Posted 1 week ago
1.0 - 5.0 years
2 - 3 Lacs
Mumbai
Work from Office
Job Title: Collection Officer Company Name: Kinara Capital Job Description: As a Collection Officer at Kinara Capital, you will be responsible for managing accounts receivables and ensuring timely collection of dues from clients. You will engage with customers to resolve outstanding payments, negotiate repayment plans, and maintain positive relationships to facilitate smooth transactions. The role involves identifying and addressing potential risks associated with collections and collaborating with other teams to improve collection processes. You will also be responsible for maintaining accurate records of all interactions and transactions, as well as preparing reports on collection status and trends. Key Responsibilities: - Contact clients to follow up on overdue payments, negotiate repayment schedules, and resolve billing discrepancies. - Maintain a proactive approach in collections, ensuring customer compliance with payment terms. - Document all communications with clients, including agreements made regarding payments and any disputes arising. - Analyze customer accounts to identify potential risks and recommend appropriate action. - Collaborate with the finance and sales teams to address issues impacting collections and develop strategies for improvement. - Prepare regular reports on collection activities and outstanding accounts for management review. - Stay updated on industry trends and regulations that may affect collections processes. Skills Required: - Strong communication and interpersonal skills to effectively engage with clients. - Proficient negotiation and conflict resolution skills. - Detail-oriented with strong organizational abilities. - Problem-solving skills to address and resolve payment issues. - Ability to work independently and as part of a team. - Basic knowledge of finance and accounting principles. - Strong analytical skills to assess customer accounts and collections trends. Tools Required: - Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint). - Experience with accounting or collections software. - Familiarity with CRM systems for tracking customer interactions. - Basic knowledge of data analysis tools for reporting purposes. - Ability to utilize digital communication tools for outreach and follow-up. If you are detail-oriented, have excellent communication skills, and are passionate about helping clients maintain their financial responsibilities, we invite you to apply for the Collection Officer position at Kinara Capital.
Posted 1 week ago
0.0 - 4.0 years
1 - 2 Lacs
Noida
Work from Office
Role & responsibilities 1. This involves contacting customers, negotiating repayment plans, and maintaining detailed records of collection efforts. 2. This involves contacting customers, negotiating repayment plans, and maintaining detailed records of collection efforts. 3. Reaching out to customers with overdue accounts through phone calls. 4. Working with customers to establish manageable repayment schedules that align with their financial situations. 5. Keeping detailed records of all collection efforts and account statuses. 6. Providing professional and empathetic interactions with customers, even during difficult conversations. Preferred candidate profile: Fresher and Experienced both will be considered. Graduation Mandatory DRA certification will be an add on.
Posted 1 week ago
1.0 - 5.0 years
1 - 4 Lacs
Bengaluru
Work from Office
Role & responsibilities Hiring for Multiple BPO Companies Domestic & International Voice/Non-Voice | Bangalore Are you looking to build a career in the BPO industry? This is your chance to join top-rated companies in Bangalore hiring freshers and experienced candidates for Domestic & International Voice and Non-Voice processes! Process Types Voice Process: Inbound / Outbound Chat Support Customer & Technical Support Email Support Sales & Collections Open Positions Customer Support Executive (Voice / Non-Voice) Technical Support Associate International Call Center Executive Telesales / Telecaller (Domestic BPO) Eligibility Criteria Qualification: 10th / 12th / Diploma / Any Graduate Experience: Freshers & Experienced Languages: English, Hindi, and/or South Indian regional languages (for domestic roles) Shifts: Rotational / Day / Night (based on process) Salary Details Domestic BPO: 15,000 35,000/month + Incentives International BPO: 25,000 45,000/month + Incentives Additional Benefits: PF, ESI, Cab Facility (Night Shift), Performance Bonuses Perks Immediate Joining 5/6 Days Working Cab Facility (for night shifts) Growth Opportunities in Top MNCs Job Openings Company-wise Breakdown Sales Process Shift: Day Shift Language: English & Hindi Location: Kadubeesanahalli Salary: Up to 30,000 Working Days: 6 Days (Sunday Off) BCP Background Verification) Process: International Voice Excellent Communication Required Location: ITPL Salary: 25,000 + 4,000 Quarterly Bonus Perks: WFH after 90 days PSI Process: International Voice UG with 1 Year Experience Required Location: ITPL Salary: Up to 23,500 Alorica Process: Banking & Retail International Voice Location: Eco Space Salary: 21,000 (Freshers), 25,000 (Experienced) + Shift Allowance Rotational Shifts, 1-Way Cab Rupicard Process: Collections & Customer Support Location: Bellandur Language: English + Any South Indian Language Salary: 22,000 (Freshers) 40,000 Tata Capital Process: Telesales Location: Whitefield Salary: 22,000 (Freshers), 30,000 (Experienced) Day Shift, Sunday Off Kredit bee Process: Domestic Voice Location: Tin Factory Salary: 16,000 (Freshers), 22,000 (Experienced) + Incentives Day Shift, 6 Days Working Immediate BPO Openings Interviews Tomorrow (Tuesday) Premium International Non-Voice (Chat Support) Location: Marathahalli 5 Days Working | 2 Days Rotational Off Rotational Shifts 2-Way Cabs Provided In-house drive tomorrow (Tuesday) Eligibility: Minimum 6 months of BPO experience (International Voice preferred) Must have VT1012 quality No slash/junk profiles accepted Hiring for (Healthcare International Voice Process) Location: Bommanahalli 5 Days Working | Saturday & Sunday Fixed Off 2-Way Cab Provided (Within 20 km) Fixed Night Shift Salary: Freshers: 21,600 Take Home Experienced: 28,000 Take Home We're Hiring Key Account Manager (Voice Process | WFO) Location: Bangalore (Shivajinagar) Shift: Day Shift | Rotational Off (6 days working) Mode: Work from Office --- Eligibility: Any Graduate (Minimum 1 year of sales experience) MBA in Marketing Freshers can apply Strong thought process and analytical skills Good sales acumen and understanding of profit & loss --- Key Details: CTC: Up to 30,000/- per month Quarterly Bonus: 4,068/- Open Positions: 235 Languages: English + Hindi Gender: Open to both Male & Female candidates Give this to post Hiring Update Telesales Executive | 100 Openings! Position : Telesales Executive Location : Bangalore (Near Jayadeva Flyover, BTM Layout) Open Mandates : 100 Eligibility : Freshers & Experienced (Telesales Cards, Loans, Insurance, EdTech, etc.) Must know English & Kannada Salary Band : • Fresher 20,000 Take Home • Experienced Up to 32,000 Take Home Attractive Incentives Work Days : 6 days a week with 1 rotational week off Timings : 9:30 AM to 7:30 PM 1 Team Leader – KAM CTC : Up to 7 LPA Language : English & Hindi Qualification : Graduate Experience : 4+ years overall sales experience 1+ year as TL on paper (mandatory) E-commerce background preferred 2 Process Trainer – Specialist CTC : Up to 9 LPA Language : English & Hindi Qualification : Graduate Experience : 3+ years in BPO 1+ year as Process Trainer on paper (mandatory) Strong in V5 Communication E-commerce experience preferred 3 Ops – Assistant Manager (KAM) CTC : Up to 10 LPA Language : English & Hindi Qualification : Graduate Experience : 5+ years in Sales 1+ year as AM on paper (mandatory) E-commerce background preferred Also hiring for: First Source, Altruist, Shaadi.com, InTouch, Globiva, ECPL, Infosys, and more! Note: We DO NOT charge any fees from candidates 100% Free Placement! To Apply / Schedule Your Interview: HR Name: banu Contact: 90356 61337 Email: priya.stepstone@gmail.com Note: We do not charge any fees from candidates 100% Free Placement! Call or WhatsApp now to book your interview slot. Work from Office | Bangalore onlyRole & responsibilities Preferred candidate profile
Posted 1 week ago
0.0 - 5.0 years
2 - 6 Lacs
Bengaluru
Work from Office
Greetings from JobShop, India's Largest BPO Recruitment Company. We are hiring the following positions for various clients of ours, to apply with JobShop Call Ambika on 9110657487 or 9964080000 You can also visit our website jobshop.ai to chat with our HR Recruiters Job description Hiring for Technical support executive/CSE/for international BPO. salary: 27 K to 50K CTC Qualification: Graduation passed, Excellent English communication. shift: Rotational Location: Manyata Tech park, whitefield, Brookfield, Marathalli, Electronic City & BTM Layout Apart from these positions we have 200+ open positions which you can view by visiting our website jobshop.ai For More Details Please Call HR Ambika on 9110657487 or 9964080000 Daily Walkin Drives, book your slots today #CallCenter #BPO #CustomerService #Customercare #TechSupport #NonVoice #jobsinbengaluru
Posted 1 week ago
0.0 - 5.0 years
2 - 6 Lacs
Bengaluru
Work from Office
Greetings from JobShop, India's Largest BPO Recruitment Company. We are hiring the following positions for various clients of ours, to apply with JobShop Call Muska on 9380976296 or 9964080000 You can also visit our website jobshop.ai to chat with our HR Recruiters Job description Hiring for Technical support executive/CSE/for international BPO. salary: 27 K to 50K CTC Qualification: Graduation passed, Excellent English communication. shift: Rotational Location: Manyata Tech park, whitefield, Brookfield, Marathalli, Electronic City & BTM Layout Apart from these positions we have 200+ open positions which you can view by visiting our website jobshop.ai For More Details Please Call HR Muska on 9380976296 or 9964080000 Daily Walkin Drives, book your slots today #CallCenter #BPO #CustomerService #Customercare #TechSupport #NonVoice #jobsinbengaluru
Posted 1 week ago
0.0 - 5.0 years
2 - 6 Lacs
Bengaluru
Work from Office
Greetings from JobShop, India's Largest BPO Recruitment Company. We are hiring the following positions for various clients of ours, to apply with JobShop Call Sara on 6360065554 or 9964080000 You can also visit our website jobshop.ai to chat with our HR Recruiters Job description Hiring for Technical support executive/CSE/for international BPO. salary: 27 K to 50K CTC Qualification: Graduation passed, Excellent English communication. shift: Rotational Location: Manyata Tech park, whitefield, Brookfield, Marathalli, Electronic City & BTM Layout Apart from these positions we have 200+ open positions which you can view by visiting our website jobshop.ai For More Details Please Call HR Sara on 6360065554 or 9964080000 Daily Walkin Drives, book your slots today #CallCenter #BPO #CustomerService #Customercare #TechSupport #NonVoice #jobsinbengaluru
Posted 1 week ago
0.0 - 5.0 years
3 - 6 Lacs
Bengaluru
Work from Office
**"Start Your Call Center Career with Indias Largest BPO Recruiter!** - JobShop is hiring for multiple companies and roles in Bangalore. Apply once and access various opportunities. - Ideal for freshers starting out or experienced professionals looking to grow! Job description Hiring Now: Customer & Technical Support Executives International BPO Are you ready to elevate your career in customer or technical support with one of Bangalores leading BPO companies? Join us now and become part of a high-performing international support team! Open Roles: Customer Support Executive (Voice/Chat) Technical Support Executive (Voice/Chat) Work Locations: Choose your preferred location from top tech hubs in Bangalore: Manyata Tech Park Whitefield Brookfield Marathahalli Electronic City BTM Layout Work Mode: Work from Office Shifts: Rotational Shifts (including night shifts) Eligibility & Requirements: Qualification: Graduate (mandatory) Experience: Freshers with excellent English can apply; prior BPO experience is a plus Communication: Excellent verbal and written communication in English is essential Skills: Problem-solving and active listening Technical troubleshooting (for tech support roles) Customer-centric approach Salary & Benefits: CTC: 5 6 LPA (Based on role, experience & interview performance) Additional Benefits: Performance-based Incentives Growth Opportunities & Internal Job Transfers Cab Facilities (as per company policy) Paid Training & Skill Development For More Details Call HR Sadaf-6362015960 / 9964080000 Or You Can Also visit jobshop.ai to explore other open positions with us
Posted 1 week ago
0.0 - 5.0 years
3 - 5 Lacs
Hyderabad
Work from Office
Immediate Hiring For International Voice Process...! Mention "HR Banani" on your cv.. Contact HR (Banani) - 7044219047 (Whatsaap) Email ID - banani.karmakar@marketstar.com Role: Account Strategist Experience : 0 to 6 years Facilities: Cab provided, Night Shift Allowance, Incentives Working days: 5 days working from office Skills: Excellent Verbal communication in English and convincing skills. Job Description: -Listen to the call effectively and comprehend the implicit & explicit ask of the customer. -Able to convince, provide short & long term solutions aligned to the customer's business goals. -Build rapport with the customer and maintain rational/neutral communication. -Handle objections and continue the conversation to a productive outcome. -Basic understanding of data/leads aligned for effective utilization of same and analyzing customer behavior to moderately change the sales pitch according to the requirement. -Leverage existing and new relationships with current accounts to grow revenue in strategic product areas. -Develop and execute a strategic plan for your book of business leveraging the client's various tools and processes forbook segmentation and engagement. -Develop and maintain subject matter expertise on client's marketing solution offerings. -Be an expert at translating their marketing goals and objectives into actionable strategies on the client's marketing platform. -Provide updates to the management team on your pipeline and sales forecast objectives and key results. -Be proactive about solving problems and be ready to take on additional initiatives and responsibilities as they emerge. -International Voice LOB Experience including using of Dialers for OB Calls. -Exceptional written & verbal communication skills. Qualifications: - Excellent verbal communication skill in English. - Freshers can also apply. - Good to have international voice or sales experience. Regards, Banani Karmakar 7044219047 Disclaimer: MarketStar is committed to ensuring integrity and transparency in our recruitment practices. We DO NOT charge any fees at any stage of the recruitment process. In case you receive any unsolicited requests for payments, please report to "peoplesuccessoperations@marketstar.com" immediately
Posted 1 week ago
0.0 - 5.0 years
3 - 6 Lacs
Bengaluru
Work from Office
Job description **"Kickstart Your Call Center Career with JobShop!**- Multiple roles open across top companies in Bangalore. Freshers and experienced candidates welcome!- Apply with JobShop, Indias largest BPO recruitment company, and find the best positions in one place. Job Details: Alorica is Hiring! Freshers & Experienced Candidates for International Voice Process Are you looking for a rewarding career with a high-paying salary, great perks, and an amazing work environment? This is your chance to join Alorica, a leading name in customer service, and be a part of an exciting international voice process! Job Details: Role: Customer Support International Voice Process Location: [Only Bangalore] Experience: Freshers & Experienced candidates welcome Shift: Night Shift (includes night shift allowance) Salary & Benefits: Freshers: 22,000/month + 4,400 Night Shift Allowance + Lucrative Incentives Experienced: 25,000/month + 4,400 Night Shift Allowance + Performance-Based Incentives Additional Perks: One-Way Cab Provided for Easy Commute Attractive Incentives Based on Performance Joining Bonus Get rewarded after completing 3 months! Growth Opportunities within the organization Work in a Dynamic, Supportive, and Fun Environment! Who Can Apply? Excellent Communication Skills in English Freshers & Experienced Candidates (Customer Support/International Process Experience Preferred) Willing to Work in Night Shifts Customer-Oriented with a Problem-Solving Attitude Why Join Alorica? Competitive Salary & Perks Performance-Based Growth Opportunities Work with a Leading Global Brand Friendly & Professional Work Culture Limited Openings Available! Don't Miss This Opportunity! Apply Now & Kickstart Your Career with Alorica! Would you like to add location details or any specific instructions for applicants? For More Details Call HR Medwin-6360064569 / 9964080000 or visit jobshop.ai to explore other open positions with us
Posted 1 week ago
0.0 - 4.0 years
2 - 5 Lacs
Noida, Gurugram, Delhi / NCR
Work from Office
Hiring for Customer Support, Collections, Admission Counsellor, Technical Support, Chat Process Good communication skill required Salary upto 5 LPA Contact Abhishek 9211266657 call or whatsapp your resume
Posted 1 week ago
0.0 - 2.0 years
2 - 2 Lacs
Ambattur, Chennai
Work from Office
Who we Are? Teleperformance is a French MNC with operations in 100+ countries. We are recruiting candidates who wish to work and grow their career in the Customer Service Industry. If you can speak English along with any of the below mentioned languages, you can apply and directly walk-in to our Ambattur office for an interview. Address given below. Requirements: Fresher OR Experienced. Typical Customer Support/ Customer Service executive Welcome Calling, Collections, Revenue Generation, Grievance Redressal etc. will be the roles & responsibilities. Must know and speak English and any southern languages (Telugu, Malayalam, Kannada, Hindi) Both Non- Graduates & Graduates can apply. Looking for immediate joiners Job Details: Hiring: Telugu, Malayalam, Hindi, Kannada speaking Work Mode: Work from Office Shift Timing: Rotational shifts between 8:00 AM - 8:00 PM (Any 9-hour shift) Work Schedule: 6-day rotational work with 1 rotational week-off Languages Required: Telugu, Malayalam, Kannada, Hindi CTC: Telugu & Hindi : 17.7k, Malayalam & Kannada : 18.5k. WORK LOCATION - Ambit IT Park, Ambattur, Chennai. Interested candidates can contact Priya HR: 8870193504.
Posted 1 week ago
0.0 - 4.0 years
2 - 4 Lacs
Chennai
Remote
Hi Connections, Hiring Collections Specialist Work From Home Key Skill: Collections, Good Communication, International Voice Mandatory Skill: Good Communication, Graduate Freshers Can Apply Preferred Locations : Tamil Nadu, Chennai, Bangalore, Cochin, Bhopal, Hyderabad, Mumbai 1. Review open accounts from the daily Ageing report 2. Monitor and maintain the assigned accounts - Collection calls (Outbound/Inbound in a professional manner), account adjustments and customer reconciliations 3. Collect customer payments in accordance with payment due date and timely follow-up on payment arrangements 4. Monitor customer payments activity to ensure receivables are collected in a timely manner 5.Ensure timely escalation in case of non-payment or no response 6. Provide customer service with regards to sending statements, process customer refunds, and process account adjustments and resolves client-billing problems and applying good customer service in a timely manner 7. Identify issues attributing to account delinquency and discuss them with customers and escalate with client 8. Assists with the cleanup of UC's (unapplied credits), short paid invoices 9. Send Dunning letter to customers to make the payment of delinquent accounts 10.Communicate & follow up with Sales/Operations department regarding customer accounts on a timely basis 11.Update Daily/Weekly trackers and perform self-quality check 12.Adherence to Control and Compliance 13. Act as a liaison between Customer, Sales, Billing and various internal departments to ensure smooth flow of transaction and resolution of issues if any 14. Follow and update the Standard Operating Procedure (SOP) 15. Active participation in Learning & Developments 16.Involve in Process Improvements and its implementation 17.Comply with all Internal and External Service Level Agreement & Key Performance Index requirements 18. Interact and Coordinate with the support functions teams 19. Preparing questionnaires along with training team for Internal Assessment 20.Adherence to Control and Compliance and collate related documents towards external / internal audit 21. Acting as a backup to the Team lead as and when required Interested Kindly Ping / Call @ 9791385843 Kindly drop your Resume @ Abinaya.Manoharan@Sutherlandglobal.com Sutherland never requests payment or favors in exchange for job opportunities. Please report suspicious activity immediately to TAHelpdesk@Sutherlandglobal.com”
Posted 1 week ago
0.0 - 3.0 years
2 - 3 Lacs
Noida, Delhi / NCR, Greater Noida
Work from Office
Hiring for Market Research Analyst - KPO Voice Process,Primary Resaerch ,Outound voice international process average candidate dont call or text,Excellent Communication only sat sun off,caB ,free meals Fresher can apply 9355770705 Whasapp me
Posted 1 week ago
0.0 - 5.0 years
1 - 4 Lacs
Thane, Navi Mumbai, Mumbai (All Areas)
Work from Office
Process:- Loan Recovery -outbound calls (Axis MFI,Axis Retail, ICICI HFC, BOB, HSBC ) Qualification : HSC And Above Work From Office Location:- Reliable Tech Park Airoli Shifts Timing: - Day Shift Required DRA certified candidates. Preferred candidate profile - 6+ months collection experience - Undergraduate/Graduate degree Job Details: - 6-day workweek, rotational fixed off Salary- upto 22 CTC + incentives Rounds of Interviews: HR round Operations round How To Apply..? Dont miss out on this opportunity! Schedule your interview now by calling or sending your CV through WhatsApp to: HR Prathmesh :- 9607404867
Posted 1 week ago
1.0 - 3.0 years
1 - 2 Lacs
Bengaluru
Work from Office
Manage the collection of outstanding invoices and payments from clients. Maintain accurate records of all collection activities and client communications. Resolve billing discrepancies and disputes in a timely manner. Collaborate with the finance team to improve the collections process. Prepare regular reports on the status of collections and outstanding accounts. Ensure compliance with company policies and legal regulations regarding collections. Communicate effectively with clients to address payment issues and negotiate payment plans if necessary. Preferred candidate profile
Posted 1 week ago
0.0 - 1.0 years
1 - 2 Lacs
Hyderabad, Bengaluru
Work from Office
It is an Outbound Collections process Keep track of assigned accounts to identify outstanding debts. Plan course of action to recover outstanding payments Contact debtors to inquire of their payment status. Ability to handle a pressures over a call. Required Candidate profile Any Degree 2021 to 2024 Immediate joiner preferred willing to tele collection activities good communication preferred Telugu , Kannada Contact Thanveer : 9573979932 Perks and benefits ESI, PF and incentive available
Posted 1 week ago
1.0 - 6.0 years
4 - 7 Lacs
Gurugram, Delhi / NCR
Hybrid
Hiring for International Outbound Sales Rotational Shifts Excellent English Comms Outbound Sales Experience IS MUST Excellent Sales Pitch SALARY UPTO 50 K WORK FROM HOME CALL OR WHATS APP 9711151861 ONLY IF U HAVE RELAVENT EXPERIENCE
Posted 1 week ago
0.0 - 5.0 years
1 - 3 Lacs
Pune
Work from Office
Required Fresher/Experience Min HSC pass out Salary: Rs 11,000 TO 16,000 in hand Basic Knowledge of computer Language- Marathi, Hindi, required Average English. Working Hours : 9:30 AM - 6:30 PM | Monday to Saturday Required Candidate profile Qualification :- HSC Pass How To Apply..? To schedule your interview Call or send your CV through WhatsApp (number mentioned below) Contact us:- HR Dhanshree : -9765799435 Perks and benefits Attractive Incentives and Joining Bonus.
Posted 1 week ago
0.0 - 5.0 years
1 - 3 Lacs
Pune
Work from Office
Process- Loan Recovery, Collection Voice Process Experience- fresher/experience Good communication skills in Hindi & Marathi and Basic English Salary: Fresher- Upto 11k in hand + incentives Experience- Upto 16k in hand + incentives. Rotational Week Off Rounds of interview : HR, Ops. Preferred candidate profile HSC is mandate. How To Apply..? To schedule your interview Call or send your CV through WhatsApp Conact :- HR Dhanshree :- 9765799435
Posted 1 week ago
0.0 - 5.0 years
3 - 6 Lacs
Bengaluru
Work from Office
**"Kickstart Your Call Center Career with JobShop!** - Multiple roles open across top companies in Bangalore. Freshers and experienced candidates welcome! - Apply with JobShop, Indias largest BPO recruitment company, and find the best positions in one place. Job description Hiring Now: Customer & Technical Support Executives International BPO Are you ready to elevate your career in customer or technical support with one of Bangalores leading BPO companies? Join us now and become part of a high-performing international support team! Open Roles: Customer Support Executive (Voice/Chat) Technical Support Executive (Voice/Chat) Work Locations: Choose your preferred location from top tech hubs in Bangalore: Manyata Tech Park Whitefield Brookfield Marathahalli Electronic City BTM Layout Work Mode: Work from Office Shifts: Rotational Shifts (including night shifts) Eligibility & Requirements: Qualification: Graduate (mandatory) Experience: Freshers with excellent English can apply; prior BPO experience is a plus Communication: Excellent verbal and written communication in English is essential Skills: Problem-solving and active listening Technical troubleshooting (for tech support roles) Customer-centric approach Salary & Benefits: CTC: 5 6 LPA (Based on role, experience & interview performance) Additional Benefits: Performance-based Incentives Growth Opportunities & Internal Job Transfers Cab Facilities (as per company policy) Paid Training & Skill Development For More Details Call HR Shagufta 6360065103 or 9964080000 or visit jobshop.ai to explore other open positions with us
Posted 1 week ago
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