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7.0 - 11.0 years

2 - 6 Lacs

Gurugram

Work from Office

Skill required: Order to Cash - Collections Processing Designation: Order to Cash Operations Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions.Optimizing working capital, providing real-time visibility and end-to-end management of revenue and cash flow, and streamlining billing processes. This team over looks the entire processes that starts from customers inquiry, sales order to delivery and invoicing. The Cash Application Processing team focuses on solving queries related to cash applications and coordination with the customers. The role requires a good understanding of cash applications, the process of applying unapplied cash, reconciliation of suspense account in cash application, and process them from payment receipt to finalization.The Collections Team Lead is tasked with overseeing the regional Collections Team, ensuring efficient management of payments, and effectively addressing any customer issues that may affect timely healthy AR balance & minimize bad debts. Ensure service and performance levels agreed between Accenture and the Client are met. What are we looking for Responsible for managing the team s workload distribution, ensuring that all metrics are met, and issues are properly and promptly addressed. Supervise, develop and motivate a team of Collector-Agents, setting objectives for each role to ensure that skill levels within the team are effectively utilized Manage the collection strategy process and handle dispute-resolution efforts Identify and monitor at risk customers and aged invoices Work closely with key teams and Sales in mitigating collection risk Collaborate with various internal business functions such as Billing, Credit Team and Cash Application teams and external customers to resolve receivable issues and to achieve common goals and objectives. Attend client meeting to discuss account performance and address issues as required Preparation and consolidation of reports Conduct weekly account analysis and prepare a report to be shared with the overall OTC Manager and Leadership Teams Written and spoken ability to communicate in English for Accenture interaction Attention to details Must be a good team player Excellent customer service Responsibility and accuracy in the completion of received tasks Ability to solve urgent matters and work under pressure Flexibility, especially in the period of month quarter year end closing Reliable proactive approach to entrusted tasks thinking outside the box Excellent interpersonal and communication skills Time management and organization skills Ability to work in a multicultural and diverse environment A natural ability to adapt to change Client industry experience a plus Bachelors degree required Min. 5 years of demonstrated work experience in Collections process with minimum of 3 years of people management experience Strong Stakeholder management and communications skills, related process domain expertise and experience, supervisory skills 1-3 years of experience in leading and motivating a team to achieve goals Excellent verbal and written communication skills, with the ability to effectively negotiate and persuade customers to resolve outstanding debts. Roles and Responsibilities: In this role you are required to do analysis and solving of moderately complex problems May create new solutions, leveraging and, where needed, adapting existing methods and procedures The person would require understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor May interact with peers and/or management levels at a client and/or within Accenture Guidance would be provided when determining methods and procedures on new assignments Decisions made by you will often impact the team in which they reside Individual would manage small teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualification Any Graduation

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13.0 - 18.0 years

4 - 8 Lacs

Gurugram

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Skill required: Order to Cash - Collections Processing Designation: Order to Cash Operations Manager Qualifications: Any Graduation Years of Experience: 13 to 18 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions.Optimizing working capital, providing real-time visibility and end-to-end management of revenue and cash flow, and streamlining billing processes. This team over looks the entire processes that starts from customers inquiry, sales order to delivery and invoicing. The Cash Application Processing team focuses on solving queries related to cash applications and coordination with the customers. The role requires a good understanding of cash applications, the process of applying unapplied cash, reconciliation of suspense account in cash application, and process them from payment receipt to finalization.Manage OTC collection/disputes such as debt collection, reporting on aged debt, dunning process, bad debt provisioning etc. Perform Cash Reconciliations and follow up for missing remittances, prepare refund package with accuracy and supply to clients, record all collections activities in a consistent manner as per client process (tool), delivery of process requirements to achieve key performance targets, ensure compliance to internal controls, standards, and regulations (Restricted countries). What are we looking for Supervise the daily operation of the Global Collections process. Daily operational performance management to ensure the teams are operating within targets including Clients Service Level Agreements.Achieve client Service Satisfaction at the level of client management and customer experience.Focus and drive customer delight experience internally within teams, with Client and their customers.Provide exceptional customer service to internal stakeholders and customers. Build team managers succession plans. Provide a holistic view of service delivery to the client.Support Ad Hoc contractual projects for the client in line with the nominated project team. Initiate and own continuous improvement projects within area of his/her responsibility. Ensure compliance of the dedicated unit to Accenture policies and procedures applicable for the dedicated unit.Operational Expertise:Proven experience in sound operations management, including SLA management, to ensure seamless delivery of services.Client-Focused:Excellent client interaction skills, with the ability to build strong relationships and provide top-notch customer service.Communication Skills: Fluent English skills, both oral and written, to effectively communicate with clients and teams.Attention to Detail:Meticulous attention to detail to identify and resolve issues promptly, ensuring high-quality service delivery.Adaptability & Problem-Solving:Ability to work under pressure, solve urgent matters, and adapt to changeExcellent interpersonal and communication skillsStrong commitment to working with teams Providing excellent customer serviceAbility to work in a multicultural and diverse environmentA natural ability to adapt to changeExperience in managing unstructured problems Problems within this role are typically service-related for the client. Problems can occur daily and can range from small client requests through to large service issues. For contractual problems Experience in managing unstructured problems, particularly service-related issues, and working closely with SDL to close gaps and ensure client Roles and Responsibilities: In this role you are required to identify and assess complex problems for area of responsibility The person would create solutions in situations in which analysis requires an in-depth evaluation of variable factors Requires adherence to strategic direction set by senior management when establishing near-term goals Interaction of the individual is with senior management at a client and/or within Accenture, involving matters that may require acceptance of an alternate approach Some latitude in decision-making in involved you will act independently to determine methods and procedures on new assignments Decisions individual at this role makes have a major day to day impact on area of responsibility The person manages large - medium sized teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualification Any Graduation

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1.0 - 6.0 years

2 - 4 Lacs

Pune

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About Navi Navi is one of the fastest-growing financial services companies in India providing Personal & Home Loans, UPI, Insurance, Mutual Funds, and Gold. Navi's mission is to deliver digital-first financial products that are simple, accessible, and affordable. Drawing on our in-house AI/ML capabilities, technology, and product expertise, Navi is dedicated to building delightful customer experiences. Founders: Sachin Bansal & Ankit Agarwal What makes you a good executive at Navi? Ability to learn Being disciplined Communicating well How would your role at Navi Look Like? Follow-up with customers for recovery of overdue amounts through field visits to customers address Maintain fair collection practices while dealing with customers, adhering to the code of conduct & legal guidelines, in accordance with the SOPs provided by the company Start timely field visits in the morning and adhere to regulated timelines of 8AM - 7PM, performing the duty with utmost sincerity, dedication & integrity Ensure genuine and timely feedback is filled on App for each case, and update any new customer information on the App Ensure that the weekly/monthly collection target is met Update the status of repayments and raise any on-ground issues to the field collection manager in a timely and cordial manner What are some of the good to have skills for this role? Any education background 1 - 5 years of experience in collections ,sales or Field operations role. Fluent and proficient in communication in the local language Take responsibility of effectiveness and timely completion of work Understanding of the Loan process and documents as informed in training Planning, organizing, and time management skills along with the ability to prioritize tasks/visit Perks and benefits PF ESI Mediclaim On-Roll Job DRA Training Provided by Company

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0.0 - 3.0 years

2 - 3 Lacs

Noida, Greater Noida, Delhi / NCR

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Hiring for Market Research Analyst - KPO Voice Process,Primary Resaerch ,Outound voice international process average candidate dont call or text,Excellent Communication only sat sun off,caB ,free meals Fresher can apply 9355770705 Whasapp me

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2.0 - 6.0 years

3 - 5 Lacs

Chennai

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Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Genpact Virtual Drive for Collections - Management Trainee Date : 18 July 2025 Time: 11:30 AM to 1 PM Venue: Microsoft Teams MS Teams Meeting ID: 441 829 668 061 MS Teams Passcode: 7zp63yg3 Inviting applications for the role of a Process Developer & Management Trainee, Collections We're looking for someone with deep understanding and understanding of entire order to cash process including different invoice types (Manual, Consolidated and Automated) In this role, you will be expected to work on strict deadlines, in a fairly high pressure business environment while being a good team player. SAP knowledge and experience in generating reports from SAP would be an added advantage. Should be open to work in any shift as per the business requirement Responsibilities In this role, you will be responsible for all the activities related to O2C domain. Validate the Purchase Order (PO) requests from to bill the order. Constantly to be interacted with clients for their feedback and support them wherever required. Ready to support any time at various locations as per clients expectation Manage Order to Cash related to collections and dispute management, implement & enforce to strategy Interaction with end customers via Calls and Emails for collecting pass due amounts. Meeting collections numbers/targets (monthly/ quarterly/ yearly) Customer and Country/Regional FD Relationship Management through e-mail, fax and conference calls. Lead and participate in conference calls with Country / Regional Financial Managers. Participate in governance meetings at country / region level; Closely work with the team and ensure right collaboration with the team members properly to meet the deliverables and motivate & help them to develop the process standards Identify process improvement opportunities and drive implementation (Lean and Six Sigma projects) Qualifications we seek in you! Minimum qualifications B.Com Graduation (MBA Finance preferred) Very good knowledge of German, min. C2 Meaningful experience in Order to Cash Preferred qualifications Very Good Written and Verbal Interpersonal skills Proficient in MS Office applications, especially in MS Excel Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Get to know us at www.genpact.com and on X, Facebook, LinkedIn, and YouTube. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

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0.0 - 3.0 years

1 - 3 Lacs

Chennai

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Hiring tele sales, tele collection , customer support Handle outbound customer calls in professional manner & Interact with customers over a call. Engaging with potential and existing customers via phone Required Candidate profile Qualification: 12th to Any Graduate , Fresher & Experience in tele sales Age limit : 18-26 Language required - (Tamil , Malayalam, Telugu , Hindi , Kannada, English) Contact HR Preethi: 7483034114 Perks and benefits ESI, PF,INCENTIVES AVAILABLE

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1.0 - 6.0 years

3 - 8 Lacs

Noida, Gurugram, Delhi / NCR

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Hiring For Top Bpo's & Captive Units Location: Noida & Gurgaon Collections (ONLY Females) - 8.5 LPA Tech Support - 6LPA Sales - 4.8LPA Customer Care - 4.2LPA Banking - 4.2LPA Both Side cabs If Interested call Shreya 8595050095 Nikhil 8882563423 Required Candidate profile Candidate must have 6 months of Voice Experience to apply Excellent communication is a must Please don't call for Non Voice Profiles. Candidate must be ok with 24/7 Shifts

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2.0 - 6.0 years

4 - 5 Lacs

Bengaluru

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Greetings from ignites We are hiring for sanctions screening for the top MNC in bangalore Looking for minimum 2 year experience in Sanctions screening graduate,undergraduate is fine salary - up to 6.5 lacks + incentives Location- Hebbal Bangalore Shift- Rotation Immediate joining, please call hr anusha@ 7815982900 call suman@7848820047 hr Shruthi@7816842400

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0.0 - 5.0 years

2 - 4 Lacs

Bengaluru

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Role & responsibilities Hiring for Multiple BPO Companies Domestic & International Voice/Non-Voice | Bangalore Are you looking to build a career in the BPO industry? This is your chance to join top-rated companies in Bangalore hiring freshers and experienced candidates for Domestic & International Non Voice and Domestic -Non Voice processes! Growth Opportunities in Top MNCs Limited Openings Apply Now & Grab the Opportunity! Job Description 1* BIG BASKET : Non Voice & Voice Process 6 Days working 1 day off Preferred Male Candidates Eng & Hindi or Eng & Any south Languages Location : Tin Factory Fresher 17k 2 + Years of Exp 20k Typing Speed 30WPM 90 + Accuracy After 3months Work From Home 2* Alorica : International Banking Process 5 Days working 2 off 1 way cab Excellent communication 6 Months International Mandatory Fresher 22kk Exp 28k + 4K Shift Allowance Location : Thani Sandra { Bhartiya Tech Park } Reatail & Banking Post 60 Days work from Home 3* Aegis Startec : BCP & Technical Altice International Voice Process Excellent Communication VT12 Quality Fresher & Exp 5days working Sat sun fixed Off 2 way Cab Location : ITPL Salary 25k+ Quarterly Bonus 4k BCP " Back Ground Verification Excellent communication 4* Sagility : International Voice Process 5Days working Health Care Voice Excellent communication Sat Sun Fixed Off 2 Way Cab Fixed US Shift 6;30 to 3;30 Location : Bommanahalli Salary 22k Fresher & Exp 32k 5* Go Digit : Domestic Tele sales Process Exp into BPO Customer support ENG & HINDI Location : Koramangala Exp salary upto 32k + Incentives 6 Days working Day shift 1 Day Off 6* 24*7 : International Voice & Non Voice Fresher & Experienced Excellent communication Fresher 19k exp 30k + incentives Location : Marathahalli 5 Days working 2 off 2 way Cab Assessment & Opps rund 7* Rupicard : Collection Process & Sales 6days working Sunday fixed off Location : Bellandur Eng & Any south Languages Salary upto 32k Fresher 22k VT10 Quality 8* Tata Capital : Telesales Exp 6Day Working Sun Fixed Off Fresher 22k Experience 30k Excellent communication Eng & Hindi Location : Whitefield Day Shift No Cab 9* Kredit Bee : Domestic Voice Process 6 Days working 1 off Day shift Job Eng & Hindi Location : Tin Factory & Bommanahalli Fresher 16k Exp 22k + Incentives 10* IGT : Expedia Non Voice Process Minimum 6month International Exp Excellent Communication Salary upto 30k + Incentives Location : Manyata Tech Park HR , Versant , Mettl Assessment & Opps 5days working 2 off 2 way cab 11* Globiva : Social media Process Fresher & Experience Into BPO Location : marathahalli Day shift Job 1 Off Salary upto 32k Eng & Hindi Mandatory First Source , Altruist , Shaadhi.com , Intouch ,Globiva , ECPL , Infosys 100% Free Placement No Charges If Any Frnds Looking for the job share the above J.D and refer My number too.... NOTE: (WE DONT TAKE ANY FEE FROM D CANDIDATES) Feel Free to Schedule your Walk-in Interviews !! Via WhatsApp or Call To Apply / Schedule Interview: Contact: [ 9035233889] Email: [ sonu.dignifiedcareers@gmail.com] Name: SONU HR

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0.0 - 5.0 years

3 - 6 Lacs

Bengaluru

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Greetings from JobShop, India's Largest BPO Recruitment Company. We are hiring the following positions for various clients of ours, to apply with JobShop Call Sara on 6360065554 You can also visit our website jobshop.ai to chat with our HR Recrui ters Job description Hiring for Customer & Technical support executive/CSE/for international BPO. salary: 5 to 6 LPA Qualification: Graduation passed, Excellent English communication. shift: Rotational Location: Manyata Tech park, whitefield, Brookfield, Marathalli, Electronic City & BTM Layout Apart from these positions we have 200+ open positions which you can view by visiting our website jobshop.ai For More Details Please Call HR Sara on 6360065554 or 9964080000 Daily Walkin Drives, book your slots today #CallCenter #BPO #CustomerService #Customercare #TechSupport #NonVoice #jobsinbengaluru

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0.0 - 5.0 years

2 - 5 Lacs

Bengaluru

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Job description **"Find Your Dream Call Center Job with JobShop!** - Discover multiple job openings in one place! JobShop, Indias largest BPO recruitment company, is hiring for voice and non-voice roles. - Great opportunities for freshers and experienced candidates alike. Dont miss out apply today! Job Details: Process: - International Voice Process Work Location: Manyata Tech Park, Bangalore Work Mode: Work from Office Work Schedule: 5 Days Working | 2 Rotational Days Off Shift Timings: Night Shift Transport Facility: 1-Way Cab Provided Salary & Compensation: Freshers: Up to 3.5 LPA Experienced: Up to 5 LPA (Based on experience and skill set) Additional Benefits: Competitive salary, incentives, and growth opportunities Candidate Requirements: Education: Open to Graduates & Undergraduates Experience: Freshers are welcome to apply! Candidates with prior experience in an International Voice Process, Customer Support, or Sales will have an advantage. Skills: Excellent verbal communication skills in English Strong problem-solving and customer-handling abilities Work Flexibility: Comfortable working in rotational shifts (Night Shifts included) This is a fantastic opportunity to work with a global company, gain international exposure, and enhance your customer support skills! For More Details Call HR Neha On -7975182408 / 9964080000 or visit jobshop.ai to explore other open positions with us ****PLEASE DO REFER YOUR FRIENDS****

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0.0 - 3.0 years

2 - 3 Lacs

Kolkata

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Hiring CSE for Voice, Chat and Blended Support for North American & Domestic process, one who is fluent in English having qualification 12th and above & Staying in Kolkata may apply. Salary 18000-30,000 CTC/Month, in odd hours pick or drop.

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0.0 - 5.0 years

2 - 6 Lacs

Bengaluru

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Job description **"Hiring Now! Call Center Jobs in Bangalore with JobShop!** - Apply with us to unlock the best BPO jobs across multiple companies in Bangalore. Immediate hiring for voice and non-voice roles. - Freshers can start their career here; experienced candidates can advance theirs. Job Details: Process: International BPO | Voice Support Work Locations Available: Manyata Tech Park Whitefield Brookfield Marathahalli Electronic City BTM Layout Eligibility Criteria: Qualification: Graduation completed Communication: Excellent English communication skills Shifts: Rotational (Day/Night) Salary Package: 27,000 to 50,000 CTC (based on experience & skillset) Why Join Us? Work with top international BPO clients Excellent growth opportunities Professional work environment Attractive compensation with incentives For More Details Please Call HR SK Anisul-7996177000 / 9964080000 Or You Can also visit jobshop.ai to explore other open positions with us Daily Walkin Drives, book your slots today #CallCenter #BPO #CustomerService #Customercare #TechSupport #NonVoice #jobsinbengaluru

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1.0 - 5.0 years

2 - 6 Lacs

Bangalore/Bengaluru

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Greetings from IGNITES Human Capital Services JOB Consultancy in bangalore" WE HAVE AN EXCELLENT OPENING FOR YOU FROM TOP BPO'S across India. Are you a Fresher/Experienced ( 6 month International Call Center Experience) with Good Communication Skills in English and Looking out for an Opportunity to Join a Call Center / BPO in a Rotational Shift. location:manayatha call manish@7848820049 call hr muthamma@98861122583 call hr suman@7848820047 NOTE:- PLEASE schedule your interviews with the HR's Roles and Responsibilities Desired Candidate Profile Perks and Benefits

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1.0 - 2.0 years

2 - 3 Lacs

Gurugram

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Hiring Collection Executive For NBFC Minimum 06 month experience Must from Financial products collection Day shift Salary upto 25 k + incentives Immediate joiners required Only nearby location candidates WhatsApp @7838882457 Shristi

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0.0 - 5.0 years

2 - 6 Lacs

Bengaluru

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Greetings from JobShop, India's Largest BPO Recruitment Company. We are hiring the following positions for various clients of ours, to apply with JobShop Call Ambika on 9110657487 or 9964080000 You can also visit our website jobshop.ai to chat with our HR Recruiters Job description Hiring for Technical support executive/CSE/for international BPO. salary: 27 K to 50K CTC Qualification: Graduation passed, Excellent English communication. shift: Rotational Location: Manyata Tech park, whitefield, Brookfield, Marathalli, Electronic City & BTM Layout Apart from these positions we have 200+ open positions which you can view by visiting our website jobshop.ai For More Details Please Call HR Ambika on 9110657487 or 9964080000 Daily Walkin Drives, book your slots today #CallCenter #BPO #CustomerService #Customercare #TechSupport #NonVoice #jobsinbengaluru

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1.0 - 5.0 years

1 - 1 Lacs

Surat

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Field collection supervisor Qualification: Graduation is not mandatory Experience: Minimum 1+ years of experience in Banking or Non-Banking sector is required (Collection experience is mandatory) Please contact :Madhu - 7305068470 Required Candidate profile Ability to convince the customers to pay their debts, Ability to work under pressure. Need to work for Banks and NBFC for their collection & recovery services. Preference to DRA passed candidates.

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2.0 - 5.0 years

2 - 4 Lacs

Mumbai

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Role & responsibilities Payment Collection: Proactively contact customers to facilitate the payment of outstanding invoices. Bank Receipt Entry: Accurately record and allocate incoming payments within the company's financial system. Ledger Reconciliation: Reconcile customer accounts, ensuring accuracy and resolving discrepancies. Bill-to-Bill Reconciliation: Perform bill-to-bill reconciliation to ensure payments align with invoices and credit notes. Credit Note Processing: Process credit notes for approved returns, refunds, or adjustments to customer accounts. Maintain a systematic record of credit notes issued. Litigation Management: Handle accounts receivable-related litigation matters, including document preparation. Attend court hearings as required. Invoice Verification and Reconciliation (E-way or e-invoice): Verify and reconcile invoices with E-way or e-invoice documentation. Non-Funded Facility Compliances: Ensure compliance with non-funded facility transactions, including Letter of Credit (LC) and Bank Guarantee (BG) transactions. GST Query Resolution: Address and resolve GST-related queries and concerns from customers. Purchase Order (PO) Approval: Review and approve customer purchase orders in compliance with company policies. Management Information System (MIS): Generate regular MIS reports to provide insights into accounts receivable performance. Key Performance Indicators (KPIs): Days Sales Outstanding (DSO): Maintain or reduce DSO to ensure timely payment collection. Cash Application Accuracy: Achieve a high level of accuracy in bank receipt entry and allocation. Reconciliation Accuracy: Minimize reconciliation discrepancies through accurate ledger reconciliation. Credit Note Processing Turnaround: Process credit notes efficiently to minimize delays in customer refunds or adjustments. Litigation Resolution Time: Ensure timely resolution of litigation matters and court attendance when required. Invoice Reconciliation Rate: Achieve a high rate of invoice reconciliation with E-way or e-invoice documentation. Compliance Adherence: Ensure adherence to non-funded facility compliance requirements, including LB BG transactions. GST Query Resolution Rate: Resolve GST-related queries promptly to maintain customer satisfaction. PO Approval Timeliness: Review and approve customer purchase orders within defined timelines. MIS Report Accuracy: Generate accurate MIS reports as per scheduled timelines. Preferred candidate profile JOB SPECIFICATION Designation: Account Executive (SAP B1 Module experience) Department: Finance & Accounts Experience: 4 to 5 Years Salary Range: 3 to 5 LPA Qualification: Graduate + PG Degree will be added as an advantage Reporting to Finance & Accounts Head Location: Kanjurmarg Note: Experience must be either from Manufacturing/ Service industry. (Manufacturing Industry will be preferable) JOB ROLE Main Job Tasks, Duties, and Responsibilities RESPONSIBLE FOR OVERALL ACCOUNTS RECEIVABLE-RELATED ACTIVITIES : Job Description: The Accounts Receivable Specialist is responsible for overseeing various aspects of the accounts receivable function, including payment collection, bank receipt entry, ledger reconciliation, credit note processing, litigation management, invoice verification, reconciliation with E-way or e-invoice, non-funded facility compliances, GST query resolution, customer purchase order (PO) approval, and generating management information system (MIS) reports.

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0.0 - 5.0 years

1 - 3 Lacs

Thane, Navi Mumbai, Mumbai (All Areas)

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We looking immediately Joiner If you looking immediately joiner call me urgently Collection Executive Requirements - Fresher and Exp Both can apply - Undergraduate/Graduate degree - 6-day working / rotational week off - salary- upto 22K Required Candidate profile Qualification- 12th and above To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Priyanka :- 7875990932 Perks and benefits High Incentives and growth opportunities.

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8.0 - 12.0 years

9 - 10 Lacs

Mumbai

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About Retail Portfolio Management Group The RPMG department focuses on the lending business of the bank by offering various loan products like Home Loans, Car Loans, and Personal Loans among others. They also offer working capital loans and Business loans for Small Businesses and is also responsible for the Rural lending business of the bank About the Role The team is responsible for monitoring the portfolio for irregularities in various buckets and managing the receivables. A Circle Portfolio Manager works closely with Circle Heads, Center Heads, RMs and analysts as a part of the collections process. They monitor irregularities in various buckets like 0-30 DPD, 31 - 60DPD, 60-90DPD and 90+ and then make use of collections strategies relevant to the scenario Key Responsibilities Responsible for leading the collections efforts in the designated circle. Ensuring effective monitoring and frequent review of portfolio and applying various collections strategies in adherence to the policies Containment of irregularities levels in various buckets i. e. , like 0-30DPD, 31-60DPD, 60-90DPD and 90+ Containment of NPAs (NPA additions) in the portfolio Triggering legal actions in the accounts in line with policy Recoveries/upgrades in coordination with other teams Providing feedback to Coverage/Product/Risk teams whenever applicable Monitoring accounts appearing irregular due to No Credit, Non-renewal, Non-Submission of Stock Statements Gathering marketing intelligence by building a network with the collection s teams across organizations Qualifications Education: Graduate/Postgraduate/CAs Experience: 18-22 years. Prior experience in Corporate Collections preferred Role Proficiencies: . Teams are motivated and charged always. Knowledge - Possess sufficient knowledge, skills, and abilities to run the collection department with experience in handling NPA, PNPA - all activities to be done with highest level of efficiency & TAT sensitivity. Skills - Team management / Relationship Management Abilities - Team building / Leadership to engage and influence changes to drive business outcomes

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1.0 - 5.0 years

2 - 3 Lacs

Panruti

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Job Title: Collections Officer Company Name: Kinara Capital Job Description: As a Collections Officer at Kinara Capital, you will be responsible for managing the collection of overdue accounts and ensuring timely payments from clients. The role involves maintaining relationships with customers, negotiating payment plans, and resolving payment disputes. You will also monitor aging accounts, prepare collection reports, and collaborate with the finance team to implement collection strategies. The ideal candidate will have strong communication skills and a customer-oriented approach, ensuring that collections processes are executed efficiently while maintaining positive client relationships. Key Responsibilities: - Manage and oversee accounts receivable and collections processes - Follow up with clients for overdue payments via phone, email, or in-person visits - Negotiate payment arrangements and settlement plans - Resolve any payment disputes or discrepancies - Maintain accurate records of all communications and transactions - Generate and analyze collection reports to identify trends and areas for improvement - Collaborate with the finance department to streamline collection procedures - Provide exceptional service to clients, ensuring a positive experience throughout the collections process Skills and Tools Required: - Excellent communication and interpersonal skills - Strong negotiation and problem-solving abilities - Proficiency in accounting software and Microsoft Office Suite - Knowledge of collections procedures and best practices - Strong analytical skills for report generation and data analysis - Ability to manage time effectively and handle multiple accounts concurrently - Attention to detail and organizational skills - Previous experience in collections or a related field is preferred Join the Kinara Capital team and contribute to our mission of providing accessible financing solutions while ensuring timely collections to support our operations and customer satisfaction.

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4.0 - 9.0 years

3 - 6 Lacs

Valsad, Vapi, Surat

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Job description Role & responsibilities Scope of work area - Surat (Adajan), Vapi and Valsad. Handling Collection portfolio Team, Handling NPA Cases of vehicle loans (preferably Two Wheeler Loans) Handling team of callers, Field Executives, ceasing agency co-ordination Managing Quality TAT. Should be good in data analysis, report making. Planning and executing collection on a monthly basis to achieve collection efficiency To monitor team performance periodically. To Guide and lead the team towards achieving monthly targets. Coordinating with agency resources and doing the call planning for better resolution, ensuring appropriate support to the agency on difficult cases analyzing the problem. Ensured timely service delivery as well as collections from the clients within the stipulated credit period while managed the distribution system of the company and maintained smooth operations across the units. Maintaining Reports Database. Interested candidates can send their resume to: dhwanid@manbafinance.com For more info, contact us at: 8657020233

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0.0 - 2.0 years

1 - 3 Lacs

Chennai

Work from Office

tele collection , customer support Handle outbound customer calls in professional manner &Interact with customers over a call Engaging with potential and existing customers via phone Required Candidate profile Qualification: 12 to any graduate Language required - (Tamil , Malayalam, Telugu , Hindi , Kannada) Interested candidates send resumes to this number HR UDAYASRI -7670930750 Perks and benefits ESI, PF,INCENTIVES AVAILABLE

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0.0 - 5.0 years

2 - 6 Lacs

Bengaluru

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Greetings from JobShop, India's Largest BPO Recruitment Company. We are hiring the following positions for various clients of ours, to apply with JobShop Call Adeeba on 7975182651 or 9964080000 You can also visit our website jobshop.ai to chat with our HR Recruiters Job description Hiring for Technical support executive/CSE/for international BPO. salary: 27 K to 50K CTC Qualification: Graduation passed, Excellent English communication. shift: Rotational Location: Manyata Tech park, whitefield, Brookfield, Marathalli, Electronic City & BTM Layout Apart from these positions we have 200+ open positions which you can view by visiting our website jobshop.ai For More Details Please Call HR Adeeba on 7975182651 or 9964080000 Daily Walkin Drives, book your slots today #CallCenter #BPO #CustomerService #Customercare #TechSupport #NonVoice #jobsinbengaluru

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1.0 - 4.0 years

4 - 6 Lacs

Noida, New Delhi, Greater Noida

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Hiring for Debt Collection Executive Location- Noida 5 days working, Rotational One side cab Salary up to 40k in hand + 8K Night shift allowance Incentives up to 20k Immediate joiners only with excellent comms skills Mode of Interview- Walk-in Only Required Candidate profile Contact To Apply HR Deepali 9650092537 HR Abhishek 9211266657 HR Ridhi 8178280056

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Exploring Collections Process Jobs in India

The collections process job market in India is thriving, with a high demand for professionals who can effectively manage debt recovery and collections for various organizations. These roles require individuals with strong communication skills, negotiation abilities, and a keen eye for detail.

Top Hiring Locations in India

  1. Mumbai
  2. Delhi
  3. Bengaluru
  4. Chennai
  5. Hyderabad

Average Salary Range

The average salary range for collections process professionals in India varies based on experience and location. Entry-level positions typically start at ₹2-3 lakhs per annum, while experienced professionals can earn upwards of ₹6-8 lakhs per annum.

Career Path

In the collections process field, a typical career path may include roles such as Collections Executive, Collections Specialist, Collections Team Lead, Collections Manager, and Collections Head.

Related Skills

In addition to expertise in collections process, professionals in this field may benefit from skills such as financial analysis, customer relationship management, data analysis, and proficiency in relevant software tools.

Interview Questions

  • What is your experience with debt recovery procedures? (basic)
  • How do you handle difficult conversations with customers who are behind on payments? (medium)
  • Can you explain the importance of compliance in the collections process? (medium)
  • How do you prioritize accounts for collections? (basic)
  • Have you ever implemented strategies to improve collection efficiency? (medium)
  • How do you stay updated on industry regulations related to collections? (basic)
  • Can you walk us through a successful negotiation you had with a customer? (medium)
  • What steps do you take to resolve disputes with customers regarding their outstanding balances? (medium)
  • How do you handle high-pressure situations in a collections environment? (medium)
  • What software tools are you familiar with for managing collections processes? (basic)
  • How do you ensure confidentiality when handling sensitive customer information? (basic)
  • Have you ever implemented skip tracing techniques to locate customers? (medium)
  • How do you maintain accurate records of collections activities? (basic)
  • Can you share a challenging situation you faced in collections and how you resolved it? (medium)
  • How do you collaborate with other departments, such as legal or finance, in the collections process? (medium)
  • What metrics do you use to measure the success of your collections efforts? (medium)
  • How do you handle accounts that have been referred to a collection agency? (medium)
  • Have you ever dealt with customers who dispute the validity of their debts? How did you handle it? (medium)
  • How do you adapt your collections strategies for different types of customers? (medium)
  • Can you discuss a time when you had to escalate a collections issue to management? (medium)
  • How do you ensure that your collections practices are ethical and compliant with regulations? (medium)
  • What do you think sets you apart from other candidates applying for this collections role? (basic)
  • How do you handle rejection or pushback from customers during the collections process? (medium)
  • Can you walk us through your approach to setting realistic collections targets and goals? (medium)
  • How do you prioritize your workload when managing multiple accounts for collections? (basic)

Closing Remark

As you prepare for collections process job opportunities in India, remember to showcase your skills and experience confidently during interviews. With the right mindset and preparation, you can excel in this dynamic and rewarding field. Good luck!

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