923 Collections Process Jobs - Page 4

Role & responsibilities Order Approval. Orders must be reviewed and ensure accounts are up to date before allowing orders to be processed. Orders over the credit limit will be sent to the credit manager for review and approval of the credit limit. Payment Postings and Reconciliations. Post payments to customers from all bank accounts, reconciles with posted bank transactions, works with the AP department to have refunds issued when needed, and contacts customers with duplicate payments. Cash Application. Accepts payments for customers who request payments through cases, phone calls or emails for processing. Apply payments to customer invoices per customer remittance. Account Reconciliation. Prepares and records financial transactions for assigned accounts to accumulate and record accurate and timely financial history. Ensures daily deposit reconciliation; maintains daily, monthly reporting for audit purposes. Reconciles daily deposit totals, review, and correct discrepancies. Responsible for cash balancing and reconciliation of bank deposits and communication between internal and external customers. Write off FX fees, and slight differences on accounts. Research and Resolution. Researches and accurately distributes payments with no apparent invoice number, or date-of-service. Research and determine the correct claim for the payment if there is a valid date of invoice and accurately apply payment to correct invoice. Ensures Compliance. Research compliance with customers through online portals, work with the warehouse team to dispute issues. Create customers credit memo in relation to deductions that are on payment, create debit memo to reverse paybacks disputed and paid back to the company. Review and understand customers' contracts and understand if the credits that customers are taking are indeed valid. Systems Capability. Manage cases in Salesforce, understand how to review customer accounts and orders in the system. Understand how to review and pull copies of statements in Great Plains, understand how to pull copies of invoices, and credits/returns for customers. Manage accounting, collection, and personal inbox emails from internal and external customers. Collections. Review past due customers, send out customers statements. Making outbound collection calls in a professional manner while keeping and improving customer relations. Taking inbound calls from customer calls in relation to their account

**"Find Your Dream Call Center Job with JobShop!** - Discover multiple job openings in one place! JobShop, Indias largest BPO recruitment company, is hiring for voice and non-voice roles. - Great opportunities for freshers and experienced candidates alike. Dont miss out apply today! Job Details: Process- International Voice process Qualification- , Any Graduate Experience-1 yr of BPO Experience Location- Manyata Tech Park (Bangalore) Salary Upto-38k +Monthly Incentive Upto -2.500- Cab:cab : 1 way cab Work From Office Rounds- 1)HR round 2)Amcat round 3)Versant round and 4)OPS round For More Details Call HR Sadaf-6362015960 or 9964080000 or visit jobshop.ai to explore other open positions with us

Role & responsibilities : Collection of current dues Call the Delinquent customers & collect maximum payment through online. Educate the customers and resolve the customers problem. Follow up with the customers with updated data report. Suitable canadiate can visit the below venue for face-to-face interview Venue - L&T Finance , Gate no 4, A wing, 4th floor, LTI Mindtree, near Hotel Abhishek MIDC, Mahape Ghasoli Pin 400701

This is regarding a Job Opportunity for a leading NBFC Designation- Area Head Collections (Two Wheeler) Experience- 4-10 Years Location- Haryana (Sonipat, Kurukshetra, Panipat) Role & responsibilities: Lead collections for Two-Wheeler loan portfolios across assigned regions (0180 DPD). Manage field teams and third-party agencies to drive daily recovery efforts. Monitor team productivity and ensure achievement of collection targets. Review portfolio trends and implement strategies to reduce delinquencies. Ensure compliance with regulatory norms and ethical recovery practices. Oversee skip tracing, repossession, and resolution of high-risk accounts. Prepare and analyze MIS reports for performance tracking. Collaborate with legal and repo teams for critical account closures. If this opportunity excites you, share your CV on ayushik@thepremierconsultants.com

International Voice Process - Outbound Sales Contact: Supriya HR - 9154774388 (WhatsApp) Interested candidates can share their updated resume on WhatsApp JOB Description- Experience: 0 to 5 years Location: Hyderabad Salary : Based on Industry Standards Sales Strategist Key Responsibilities & What will you need to succeed in this role? Listen to the call effectively and comprehend the implicit & explicit ask of the customer. Able to convince, provide short & long term solutions aligned to the customer's business goals. Build rapport with the customer and maintain rational/neutral communication. Handle objections and continue the conversation to a productive outcome. Basic understanding of data/leads aligned for effective utilization of same and analyzing customer behavior to moderately change the sales pitch according to the requirement. Leverage existing and new relationships with current accounts to grow revenue in strategic product areas. Develop and execute a strategic plan for your book of business leveraging the client's various tools and processes for book segmentation and engagement. Develop and maintain subject matter expertise on client's marketing solution offerings. Be an expert at translating their marketing goals and objectives into actionable strategies on the client's marketing platform. Provide updates to the management team on your pipeline and sales forecast objectives and key results. Be proactive about solving problems and be ready to take on additional initiatives and responsibilities as they emerge. International Voice LOB Experience including using of Dialers for OB Calls. Exceptional written & verbal communication skills. Agility. Ability to multitask & Collaborate. Customer centricity. Objection Handling. Stakeholder Management. Qualifications: 1-5 years of overall relevant experience (Sales process experience Mandate). Graduate in any field. Skilled using Microsoft Office (Excel, Word and PowerPoint)or G Suite (Sheets, Docs and Slides). Candidates should be flexible with rostered day offs and working in shifts. Disclaimer: MarketStar is committed to ensuring integrity and transparency in our recruitment practices. We DO NOT charge any fees at any stage of the recruitment process. In case you receive any unsolicited requests for payments, please report topeoplesuccessoperations@marketstar.com immediately

We are looking for a highly motivated and experienced Relationship Manager to join our team at Equitas Small Finance Bank Ltd. The ideal candidate will have 0-4 years of experience in the BFSI industry, preferably with a background in Mutual Funds Collections. Roles and Responsibility Manage and maintain strong relationships with clients to ensure timely payments and minimize defaults. Develop and implement effective collection strategies to achieve business objectives. Collaborate with internal teams to resolve customer complaints and issues. Analyze market trends and competitor activity to identify new business opportunities. Provide excellent customer service to build trust and loyalty. Identify and mitigate potential risks to ensure compliance with regulatory requirements. Job Requirements Strong knowledge of Mutual Funds and collections processes. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and meet deadlines. Strong analytical and problem-solving skills. Experience working with cross-functional teams. Familiarity with industry regulations and standards.

Greetings from JobShop, India's Largest BPO Recruitment Company. We are hiring the following positions for various clients of ours, to apply with JobShop Call Sara on 6360065554 You can also visit our website jobshop.ai to chat with our HR Recrui ters Job description Hiring for Customer & Technical support executive/CSE/for international BPO. salary: 5 to 6 LPA Qualification: Graduation passed, Excellent English communication. shift: Rotational Location: Manyata Tech park, whitefield, Brookfield, Marathalli, Electronic City & BTM Layout Apart from these positions we have 200+ open positions which you can view by visiting our website jobshop.ai For More Details Please Call HR Sara on 6360065554 or 9964080000 Daily Walkin Drives, book your slots today #CallCenter #BPO #CustomerService #Customercare #TechSupport #NonVoice #jobsinbengaluru

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Genpact Virtual Drive for Collections - Management Trainee Date : 17 July 2025 Time: 11:30 AM to 1 PM Venue: Microsoft Teams Meeting ID: 490 982 222 141 5 Passcode: yq3UK7j5 Inviting applications for the role of a Management Trainee, Collections We are looking for professionals with OTC proven ability who have worked on SAP ERP- preferably in collections management and have a good understanding of upstream and downstream of Collection/Exceptions Responsibilities • Collection on past due invoices & invalid deductions on allocated portfolios via Email, phone calls etc. • Respond to email /phone queries related to disputed invoice • Research and analyze the disputes/deductions in ERP • Follow-up with various departments to get supporting documents/ info for dispute/deductions resolution • Find opportunities and recommend solutions for process and automation improvements • Daily reporting of individual portfolios to track and supervise the past dues • Implement collections strategy to reduce the past due Research and resolve issues in a manner to expedite all cases in order to avoid any adverse customer impact • Work as a phenomenal teammate to process any Adhoc request in a timely manner. • Deliver quality customer service by researching and responding to all internal & external partners inquiries quickly, optimal and expertly. • Call out problems to senior staff members and or management as appropriate. Qualifications we seek in you Minimum qualifications • Any Graduate • Strong Communication Skills (verbal and written) • High Energy level Preferred qualifications • Good customer handling skills Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Get to know us at www.genpact.com and on X, Facebook, LinkedIn, and YouTube. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

Operational Management Team Leadership Performance Monitoring Process Improvement Staff Training & Development Customer Satisfaction Budget Management Managing large teams (200+ employees). Required Candidate profile At least 5 years of leadership experience managing a collections call center or large collections process. Banking and NBFC sectors is essential. Watsapp Your Cv -*8882425439

Hiring for International Sales Process Perks: High-End Unlimited Incentives [Avg monthly incentives 1.25 Lakhs (FY 24-25)] Captive Unit Mediclaim, Both Ways AC Cabs, Meals, Gym For Details, reach out to Adarsh @ 9650372397 Angad @ 9696572655

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Genpact Virtual Drive for Collections - Management Trainee Date : 14 July 2025 Time: 11:30 AM to 1 PM Venue: Microsoft Teams MS Teams Meeting ID: 461 486 420 116 MS Teams Passcode: zu9S7Yg6 Inviting applications for the role of a Management Trainee, Collections We are looking for professionals with OTC proven ability who have worked on SAP ERP- preferably in collections management and have a good understanding of upstream and downstream of Collection/Exceptions Responsibilities • Collection on past due invoices & invalid deductions on allocated portfolios via Email, phone calls etc. • Respond to email /phone queries related to disputed invoice • Research and analyze the disputes/deductions in ERP • Follow-up with various departments to get supporting documents/ info for dispute/deductions resolution • Find opportunities and recommend solutions for process and automation improvements • Daily reporting of individual portfolios to track and supervise the past dues • Implement collections strategy to reduce the past due Research and resolve issues in a manner to expedite all cases in order to avoid any adverse customer impact • Work as a phenomenal teammate to process any Adhoc request in a timely manner. • Deliver quality customer service by researching and responding to all internal & external partners inquiries quickly, optimal and expertly. • Call out problems to senior staff members and or management as appropriate. Qualifications we seek in you Minimum qualifications • Any Graduate • Strong Communication Skills (verbal and written) • High Energy level Preferred qualifications • Good customer handling skills Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Get to know us at www.genpact.com and on X, Facebook, LinkedIn, and YouTube. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

Role & responsibilities Hiring for Multiple BPO Companies Domestic & International Voice/Non-Voice | Bangalore Are you looking to build a career in the BPO industry? This is your chance to join top-rated companies in Bangalore hiring freshers and experienced candidates for Domestic & International Non Voice and Domestic -Non Voice processes! Growth Opportunities in Top MNCs Limited Openings Apply Now & Grab the Opportunity! Job Description 1* BIG BASKET : Non Voice & Voice Process 6 Days working 1 day off Eng & Hindi or Eng & Any south Languages Location : Tin Factory Fresher 17k 2 + Years of Exp 20k Typing Speed 30WPM 90 + Accuracy After 3months Work From Home 2* 24*7 : International Non Voice Process 5 Days working 2 off 2 way cab Excellent communication 6 Months International Mandatory Fresher 18k Exp 28k Location : Marathahalli Email & Chat Support 3* Aegis Startec : BCP International Voice Process Excellent Communication VT12 Quality Fresher & Exp 5days working Sat sun fixed Off 2 way Cab Location : ITPL Salary 25k+ Quarterly Bonus 4k BCP " Back Ground Verification Excellent communication 4* Sagility : International Voice Process 5Days working Health Care Voice Excellent communication Sat Sun Fixed Off 2 Way Cab Fixed US Shift 6;30 to 3;30 Location : Bommanahalli Salary 22k Fresher & Exp 32k 5* ECPL : International Non Voice Chat process 5Days working 2 off Rotational Shift Domestic Chat Process No Cab Minimum 6months Chat Exp Location : Kothunur Cross Salary 21k Without PF Deduction 6* Alorica : International Voice Process Process: Banking & Retails Min SSLC or PUC fresher 21k Exp : 25k + Shift Allowance Rotational Shift 2 off with 1 way Cab Location : Eco space Excellent communication 7* Rupicard : Collection Process & Sales 6days working Sunday fixed off Location : Bellandur Eng & Any south Languages Salary upto 40k Fresher 22k VT10 Quality 8* Tata Capital : Telesales Exp 6Day Working Sun Fixed Off Fresher 22k Experience 30k Excellent communication Eng & Hindi Location : Whitefield Day Shift No Cab 9* Kredit Bee : Domestic Voice Process 6 Days working 1 off Day shift Job Eng & Hindi Location : Tin Factory & Bommanhalli Fresher 16k Exp 22k + Incentives 10* IGT : Expedia Non Voice Process Minimum 6month International Exp Excellent Communication Salary upto 30k + Incentives Location : Manyata Tech Park HR , Versant , Mettl Assessment & Opps 5days working 2 off 2 way cab 11* Genisis : Domestic Customer support Graduation No Fresher Experience 28k 6Days working sunday Off Location : Whitefield Eng & Hindi First Source , Altruist , Shaadhi.com , Intouch ,Globiva , ECPL , Infosys 100% Free Placement No Charges If Any Frnds Looking for the job share the above J.D and refer My number too.... NOTE: (WE DONT TAKE ANY FEE FROM D CANDIDATES) Feel Free to Schedule your Walk-in Interviews !! Via WhatsApp or Call To Apply / Schedule Interview: Contact: [ 9035233889] Email: [sonu.dignifiedcareers@gmail.com] Name: Sonu HR

Loan- EMI Recovery Voice Process Manage recovery and collection of outstanding accounts & Achieve monthly collection targets Negotiate with past due accounts for debt recovery Salary Up To Fresher & Experience :- 12k To 14k +unlimited incentive Required Candidate profile Working Hours 10:00am to 7:00pm Candidate should be willing to work from office. More Details Contact :- HR Swapnali :- 9822946582

-Required Fresher/Experience -Min HSC pass out -Salary: Rs 11,000 TO 16,000 in hand -Basic Knowledge of computer -Language- Marathi, Hindi, required Average English. -Working Hours : 9:30 AM - 6:30 PM | Monday to Saturday Required Candidate profile Qualification :- HSC Pass To schedule your interview Call or send your CV through WhatsApp (number mentioned below) Contact us:- HR Dhanshree :- 9765799435 Perks and benefits Attractive Incentives and Joining Bonus.

Process:- Voice Process Good Communication. Providing service to the customers. Freshers/Experienced both can apply. Handling Inbound And Outbound calls Salary Up To Fresher :- 12k To 14k + Unlimited Incentive Salary Up To Experience :- 14 To 16k+ unlimited incentive Shift Timing-9:30am-6:30pm Required Candidate profile"- Qualification: Min HSC Fixed Sunday week off HOW TO APPLY: To schedule your interview , send your updated CV or call/WhatsApp at the contact below: HR Dhanshree :- 9765799435 WhatsApp is preferred for faster communication. Interview Apply today to reserve your spot!

Hiring For Int. Voice Process Sales Graduate Min 1 yr exp Sales/B2B/B2C/Collections/Upselling/Google ads sales Salary Range-5.5 LPA-6 LPA Loc-GGN Both side cab 5 Days working Contact-9220771924 Akanksha akankshaimaginators@gmail.com Required Candidate profile Min 1 yr exp in Sales/B2B/B2C/Upselling/Collection/Google Ads Sales Excellent Communication Skills

**"Find Your Perfect Call Center Role with JobShop Bangalores Top BPO Jobs!"** - Ready to work with the best? JobShop is here to help! As Indias largest BPO recruitment company, we connect freshers and experienced professionals to leading call center jobs in Bangalore. Get quick placement, a competitive salary, and fantastic growth potential. - With JobShop, you apply once and gain access to multiple roles in the industrys top companies. Why wait? Apply now and join the best in BPO! Job Details: Role: Customer Support International Voice Process Location: [Only Bangalore] Experience: Freshers & Experienced candidates welcome Shift: Night Shift (includes night shift allowance) Salary & Benefits: Freshers: 22,000/month + 4,400 Night Shift Allowance + Lucrative Incentives Experienced: 25,000/month + 4,400 Night Shift Allowance + Performance-Based Incentives Additional Perks: One-Way Cab Provided for Easy Commute Attractive Incentives Based on Performance Joining Bonus – Get rewarded after completing 3 months! Growth Opportunities within the organization Work in a Dynamic, Supportive, and Fun Environment! Who Can Apply? Excellent Communication Skills in English Freshers & Experienced Candidates (Customer Support/International Process Experience Preferred) Willing to Work in Night Shifts Customer-Oriented with a Problem-Solving Attitude Why Join Alorica? Competitive Salary & Perks Performance-Based Growth Opportunities Work with a Leading Global Brand Friendly & Professional Work Culture Limited Openings Available! Don't Miss This Opportunity! Apply Now & Kickstart Your Career with Alorica! Would you like to add location details or any specific instructions for applicants? For More Details Call HR Sara- 6360065554 / 9964080000 or visit jobshop.ai to explore other open positions with us

Noida-based BPO is Hiring for international US collections Voice Process Any grad or undergrad with similar experience can apply Salary up to - Rs.40000 + incentives & bonus, no cab, 5 days a week working. Contact-MONA 8168335948

Location: Delhi, Noida Salary: 40k CTC + Incentives Saturday & Sunday Off Working Days: 5 Days Experience: Minimum 9 months of experience in Customer Service, Sales, or Collections (can be First Party / Third Party / UK/US Collections) Required Candidate profile How to Apply: Interested candidates who meet the above criteria can apply by sending their resume or call on number 8512850830 Regards, priyanka Sharda Consultancy

Hiring for International Collection Process ( Voice) 5 Days working / Rotational Shift and off Noida Location Candidate must 1 year of International Customer Service, Sales OR Collection Exp and must have good communication Skills One side Cabs for both male and female employee Salary 22k to 42k in hand Lucrative Incentive + Other perks and benefits Interview Timing :- 4pm to 7pm (in the afternoon) For More information Call or what's App Preet 9999258087 Office Address:- Embassy Galaxy, Tower C ground floor, Noida Sector 62 nearest metro Station Electronic City

Openings for Underwriter graduate or undergraduate with 1 year of Live underwriting experience salary :45k location:whitefield call kavya@7849020010 hr suman@7848820047 hr anusha@7815982900 hr@9590520040 hr Shruthi@7849020010 Available Positions:-Underwriter location:manyata salary 8lks

About The Role Skill required: Order to Cash - Collections Processing Designation: Order to Cash Operations New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions.This individual will be responsible for auditing and ensuring the quality of technology systems and processes, in accordance with established standards, policies, and best practices. The role requires an analytical mindset, excellent problem-solving skills, and the ability to work in a collaborative environment to ensure compliance with quality standards. Eligibility 2+ years experience in OTC / Collections Optimizing working capital, providing real-time visibility and end-to-end management of revenue and cash flow, and streamlining billing processes. This team over looks the entire processes that starts from customers inquiry, sales order to delivery and invoicing. The Cash Application Processing team focuses on solving queries related to cash applications and coordination with the customers. The role requires a good understanding of cash applications, the process of applying unapplied cash, reconciliation of suspense account in cash application, and process them from payment receipt to finalization.Manage OTC collection/disputes such as debt collection, reporting on aged debt, dunning process, bad debt provisioning etc. Perform Cash Reconciliations and follow up for missing remittances, prepare refund package with accuracy and supply to clients, record all collections activities in a consistent manner as per client process (tool), delivery of process requirements to achieve key performance targets, ensure compliance to internal controls, standards, and regulations (Restricted countries). What are we looking for Problem-solving skillsAbility to work well in a teamCommitment to qualityAbility to handle disputesStrong analytical skillsStrong written and verbal communication skills. Ability to work independently as well as in a team-oriented, collaborative environment. Attention to detail and ability to prioritize tasks effectively. Experience in order to cash activities Experience in Collections process 1.Strong understanding of quality control principles, audit methodologies, and compliance requirements. 2.Proven experience in quality auditing, technology operations, or quality assurance in Collections Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your primary interaction is within your own team and your direct supervisor In this role you will be given detailed instructions on all tasks The decisions that you make impact your own work and are closely supervised You will be an individual contributor as a part of a team with a predetermined, narrow scope of work Please note that this role may require you to work in rotational shifts1.Collaborate with global quality, process improvement and delivery teams to define learning requirements and establish quality methodologies. 2.Educate, socialize, and audit quality processes organization-wide. 3.Oversee all quality activities including compliance audits, issue resolution, and provide quality assurance approvals. 4.Review documentation and ensure compliance with project-specific requirements. Qualification Any Graduation

Role & responsibilities Taking care of collection and recovery in Consumer Durable portfolio. Handling individual Collection portfolio. Updating visit trails and money collection details on Mobile App. 100% visit on all cases and tracking asset utilization and availability. Managing daily and weekly targets as to facilitate the monthly targets. Ensuring adherence to processes, compliance and audit related activities. No delay in deposition. Preferred candidate profile Graduate 3 - 4 yrs experience in consumer durable Good communication and pleasing personality. High level of Self Drive/Enthusiasm. Intrested Candidate can share your CV through vignesh.rs@hdbfs.com

Field collection Executive Qualification: Graduation is not mandatory Experience: Minimum 1+ years of experience in Banking or Non-Banking sector is required (Collection experience is mandatory) Please contact :Abhinaya 90033 16278 Required Candidate profile Ability to convince the customers to pay their debts, Ability to work under pressure. Need to work for Banks and NBFC for their collection & recovery services. Preference to DRA passed candidates.

Job Title : OTC Collections Specialist Location : Gurugram Job Type : Full-Time / Permanent Experience : 2 years in OTC Collections/Accounts Receivable Salary : 5 LPA Job Description : We are seeking a dedicated and skilled OTC Collections Specialist to join our finance team. In this role, you will be responsible for managing customer accounts, ensuring timely collections, resolving payment discrepancies, and ensuring a healthy cash flow for the company. If you are detail-oriented, proactive, and enjoy building strong customer relationships, we want to hear from you! Key Responsibilities : Handle the entire collections process for customer accounts, ensuring timely payments are received. Monitor outstanding invoices and follow up with customers via phone, email, or other communication channels. Resolve billing discrepancies or disputes with customers in a professional and efficient manner. Maintain accurate records of all customer interactions, payments, and account statuses. Provide regular reports on collection status, overdue accounts, and bad debt provisions. Work closely with the credit team to evaluate customer credit risk and ensure proper credit limits. Perform account reconciliations and assist in aging analysis of receivables. Ensure compliance with the company's policies, processes, and relevant regulations. Required Skills & Qualifications : Bachelors degree in BCOM, Accounting, Finance, or related field. years of experience in OTC collections or accounts receivable. Strong understanding of the collections process, credit management, and accounts receivable functions. Proficiency in financial software/ERP systems (e.g., SAP, Oracle, Microsoft Dynamics) and MS Excel. Excellent communication, negotiation, and interpersonal skills. Ability to handle difficult situations and resolve conflicts effectively. Preferred Skills : Knowledge of customer relationship management (CRM) systems. Experience in collections within a B2B or multinational setting is an advantage. Familiarity with collection techniques and strategies. What We Offer : Opportunities for growth and career advancement. A collaborative and supportive team environment. If you have a strong background in collections and want to contribute to the growth and success of a thriving organization, apply today! Please connect with me in this number Jemi - 8744000152 or Harman - 9205989469