Collections Officer

Job Title: Collections Officer
Company Name: Kinara Capital Job Description: As a Collections Officer at Kinara Capital, you will be responsible for managing and collecting overdue payments from clients. Your primary objective will be to ensure timely recovery of outstanding debts while maintaining positive client relationships. You will conduct regular follow-ups, negotiate payment plans, and implement strategies to minimize delinquencies. A key aspect of your role will involve analyzing client accounts, identifying potential risks, and reporting on collection progress to management. Responsibilities: - Monitor and manage overdue accounts to ensure timely collections - Communicate with clients via phone, email, and other channels to follow up on payments - Negotiate payment arrangements and provide solutions for clients facing financial difficulties - Maintain accurate records of interactions and payment agreements - Prepare and send out reminders and collections notices - Collaborate with the finance team to resolve discrepancies in accounts - Provide regular updates to management on collection issues and progress - Conduct credit checks and evaluate the creditworthiness of clients Skills and Tools Required: - Strong communication and negotiation skills - Ability to build and maintain relationships with clients - Proficient in using accounting and collections software - Knowledge of credit and collection laws and regulations - Excellent analytical and problem-solving skills - Attention to detail and strong organizational skills - Proficient in Microsoft Office Suite (Excel, Word, Outlook) - Experience in customer service or collections, preferably in the financial sector This role offers an exciting opportunity to contribute to our mission of providing financial solutions to small businesses while enhancing your skills in debt recovery and client relations.