Cluster Manager - HR

Location: Chennai / Vijayawada / Madurai / Salem

Job Summary:

Responsible for handling entire gamut of Human Resource Functions for the allotted regional showrooms.

Responsibilities and Duties:

• Pre-Recruitment – Sourcing, Screening, Shortlisting, Interview schedule follow-up, offer release.
• Post-Recruitment- Joining follow-up, collecting joining documents, coordinating with HO for onboarding work.
• Induction Training – Organize the new joiners at regional office and provide Induction training.
• Transfer – Identify the staffing gap and analyse the transfer request from employees and fill the vacancies.
• HR Policies – Continuously monitor the employees whether they follow as per company policy & update HO-HRD.
• L&D- Coordinate with trainers and ensure every employee attend as training schedule & collect feedback.
• Employee Discipline – Monitor the employees to align with company norms and disciplined at workplace.
• Retail Skill Matrix–Update the employee personal skill data like experience, education, language fluency etc.
• Performance Appraisal – Coordinate with HO for performance appraisal process (KPI&KRA) & complete it.
• Employee Grievances-Address the day-to-day employee issues and report to HO-HRD to resolve it.
• Payroll – Monitor the showroom daily attendance and track the employees leave record to control it.
• Absenteeism – Monitor the absent employees and ensure the standard of man days metrics are maintained.
• ESI – Ensure that all ESI covered employees registered in ESI Dispensary and facilitate for getting ESI Benefits.
• EPF-Resolve employee PF queries (Transfer & Claims) and facilitate for E-Nomination.
• Labour Dept - Maintain the registers & record as per the state Act & handle Labour inspections.
• POSH Act–Prevent the ladies’ harassment by monitoring continuously & escalate to HO-HRD to resolve.
• Employee Welfare–Ensure all employees get the company benefits like Travel Claim, Mediclaim, Gratuity etc.
• Employee Reward- Follow-up for collecting best employee nomination forms to till certification given to them.
• Seasonal Duties- Coordinate with HO-HR Team & facilitate to complete the necessity of season staff deputation.
• Employee Separation-Ensure employees serve 30 days’ notice, collect resignation letter & conduct exit interview.