Client Servicing Executive

We are seeking a proactive and client-focused Client Service Executive to join our team in Pune. The ideal candidate will be responsible for managing client relationships, ensuring customer satisfaction, and coordinating internally to deliver high-quality solutions.

Key Responsibilities:

• Serve as the primary point of contact for clients, understanding their needs and ensuring timely communication.
• Maintain strong client relationships through regular follow-ups and proactive service.
• Collaborate with internal teams (design, tech, marketing) to ensure client deliverables are met on time and to expectations.
• Address client concerns and resolve issues promptly to ensure satisfaction.
• Prepare and deliver presentations, proposals, and reports as needed.
• Assist in onboarding new clients and ensuring a smooth transition process.
• Maintain accurate documentation of client interactions and project updates.

Qualifications:

• Bachelor’s degree in Business Administration, Marketing, or related field.
• Minimum 1 year of experience in client servicing, account management, or customer success.
• Excellent communication and interpersonal skills.
• Ability to multitask, prioritise, and manage time effectively.
• Strong problem-solving skills with a solution-oriented mindset.
• Proficiency in MS Office tools; familiarity with CRM software is a plus.

What We Offer:

• A collaborative and energetic work environment.
• Opportunities to work closely with cross-functional teams and high-profile clients.
• Career growth and learning opportunities in a dynamic industry.
• Competitive salary and performance-based incentives.

Job Type: Full-time

Pay: ₹15,000.00 - ₹25,000.00 per month

Benefits:

• Flexible schedule

Schedule:

• Day shift

Education:

• Bachelor's (Required)

Experience:

• Customer relationship management: 1 year (Required)

Language:

• English (Required)

Location:

• Viman Nagar, Pune, Maharashtra (Required)

Work Location: In person