Client Services Representative

Job Description

Company Description AddWeb Solution Private Limited operates an Offshore Development Center in India with headquarters in the USA. With over 500 successful projects, we specialize in Web & eCommerce Development, DevOps as a Service, Mobile App Development, and SEO/Digital Marketing. We ensure secure and confidential project data while providing direct interaction with resources via HD-quality video conferencing. Role Description This is a full-time on-site role for a Client Services Representative located in Ahmedabad. The Client Services Representative will be responsible for managing client relationships, ensuring customer satisfaction, and providing exceptional customer service. Daily tasks include communicating with clients, understanding their needs, addressing concerns, and coordinating with internal teams to deliver solutions efficiently. Qualifications Client Services and Customer Service skills Strong Communication and Customer Satisfaction skills Basic understanding of Finance Excellent interpersonal and problem-solving skills Ability to work collaboratively with multidisciplinary teams Proficiency in using customer service software and tools Bachelor’s degree in Business Administration, Communication, or a related field is preferred Show more Show less