Chief of Staff

Job Description

Role Summary/Purpose: The AVP, Program Manager CEO/COS Office will support enterprise-wide initiatives, manage high-visibility programs, and drive operational rigor across transformation and execution efforts led by the CEO’s Office. This role offers broad exposure to leadership teams and is ideal for someone with strong program management, analytical, and communication skills looking to operate at the intersection of strategy and execution. Essential Responsibilities: Enterprise Program & Initiative Management Coordinate and manage end-to-end execution of strategic programs sponsored by the CEO/COS Office. Translate leadership objectives into actionable program plans with clear milestones, deliverables, and ownership. Support cross-functional alignment across Operations, Technology, Risk, and Business teams on enterprise priorities. Monitor progress against goals, flag risks, and ensure timely delivery through structured governance and reporting. Executive Communications & Engagement Prepare high-quality presentations, reports, and updates for senior leaders and stakeholders. Translate data and program outcomes into clear, compelling narratives. Support meeting planning, agenda setting, and follow-through on action items from senior-level forums. Performance Tracking & Continuous Improvement Define and track KPIs and success metrics aligned to program goals. Surface insights from data to inform decision-making, spot opportunities, and support continuous improvement. Contribute to a disciplined program management culture that balances agility with accountability. Required Skills/Knowledge: Education & Professional Background Graduate from a reputed institution with 4–9 years of experience in program or project management, business operations, or consulting. Experience in CEO’s office roles, cross-functional delivery, or strategy execution roles is preferred. Background in financial services, shared services a plus. Program & Project Management Proven experience managing enterprise programs involving multiple stakeholders and timelines. Strong knowledge of project planning, milestone tracking, reporting, and risk management. Proficiency with tools like MS PowerPoint, Excel, Visio, or Tableau/Power BI. Communication & Influence Excellent written and verbal communication skills. Strong executive presence with the ability to synthesize complex inputs and engage senior leadership. Ability to build relationships, drive alignment, and influence without authority. Problem Solving & Operational Discipline Strong analytical mindset with the ability to identify gaps, streamline processes, and drive action. Comfortable navigating ambiguity and bringing structure and clarity to evolving initiatives. Ability to multitask and prioritize effectively in a fast-paced environment. Work Timings: 2 PM – 11 PM IST