9077 Change Management Jobs - Page 23

The role involves Strategic Planning & Goal Setting by developing a program roadmap aligned with organizational goals and defining program objectives. You will be responsible for ensuring Cross-Project Coordination to make sure that individual projects within the program work cohesively and efficiently, avoiding silos. Stakeholder Management is vital in this position, where you need to maintain communication and alignment with various stakeholders, including senior management, project teams, and external partners. As a Program Manager, Resource Allocation is a key responsibility where you will manage budgets, assign resources, and ensure optimal utilization across projects. Risk Management is crucial as well, as you will need to identify potential risks and develop mitigation strategies to prevent program delays or failures. Progress Monitoring is another essential aspect of the role, where you will track project progress, ensure milestones are met, and take corrective actions when necessary. Team Leadership is a significant part of this role, where you will lead and motivate project teams, foster collaboration, and promote a positive work environment. Communication Management is also essential to keep stakeholders informed about program status, challenges, and successes. Budget Management is another responsibility as you will be creating and managing program budgets, ensuring financial accountability. Additionally, Change Management will be crucial to help the organization adapt to changes resulting from the program. This is a Full-time position with benefits including health insurance and Provident Fund. The work schedule is Day shift, and the work location is In person.,

You are a skilled professional with over 5 years of experience in procurement strategy and process design within a corporate or HQ environment. Your expertise includes a strong exposure to ERP systems, BI tools, and procurement analytics. In this role, you will play a crucial part in leading digital procurement transformation, ERP implementation, policy design, and providing business insights to facilitate strategic supply chain decisions. Your responsibilities will involve a deep understanding of ERP systems, including leading platforms such as SAP, Oracle, MS Dynamics, and modern startup ERP systems with AI benefits. You will be engaged in design thinking and application development/modifications tailored to our niche domain. Additionally, your project management skills will be put to use in managing procurement-related aspects of ERP projects, data migration, configuration, and go-live processes. Change management will also be a key aspect of your role, requiring you to guide and manage transitions effectively. You will be responsible for designing and drafting procurement policies that are essential for managing business operations. Proficiency in BI & Data Analytics is crucial for analyzing procurement data to identify trends, savings opportunities, prevent leakages, and identify leverages/arbitrage within the supply chain management. Utilizing BI tools to create reports, dashboards, visual insights for procurement and business performance, as well as predictive analytics will be part of your daily tasks. Your expertise in AI concepts, applications, and tools that enhance procurement processes and platform buying for relevant commodities will be highly valuable. A sound understanding of SCM fundamentals including Procurement, Contract, Supplier Management, Communication, and Problem-solving will also be required. Ideally, you hold an educational background from IIT/NIT/IIM with 3-5 years of experience in procurement or related areas. In return, we offer a competitive salary, performance-based incentives, the opportunity to collaborate with a dynamic and innovative team, a chance to make a significant impact in a rapidly growing company, and professional development and growth opportunities.,

The ideal candidate for this position should have a minimum of 6-15 years of prior work experience in management consulting or advisory roles focusing on business technology or operational change initiatives within the Financial Services industry, specifically in Banking and Capital Markets. A Full-time MBA from a top-tier business school is required, while being a Qualified CA is preferred. Candidates with consulting advisory experience from top-tier consulting organizations are strongly preferred. The role requires experience in leading large-scale transformation programs, program management, and change management. Excellent interpersonal skills are essential for effectively interfacing with client executives, business stakeholders, and IT members in consultative environments. The successful candidate should be able to demonstrate thought leadership by conceptualizing and driving new solution offerings to market. Flexibility to work as part of a cross-cultural team, including supporting multiple time zones, is necessary. Key Responsibilities: - Lead critical engagements by collaborating with diverse Infosys and client teams to ensure successful project outcomes. - Contribute to branding, thought leadership, practice development, and knowledge management efforts to deliver value-added consulting services that align with clients" evolving needs. - Take charge of sales proposal preparation and engagement delivery efforts. Technical Requirements: - Proficiency in areas such as Commercial Banking, Core Banking Transformation, Corporate Banking, Lending, Loans, Mortgages, Mobile Banking, Retail Banking, Trade Finance, Investment Banking, Market Infrastructure, Private Banking, Retirement Services, Asset Management, and Wealth Management. Additional Responsibilities: - The location of posting is subject to business requirements. Preferred Skills: - Domain expertise in Banking, with a focus on all aspects of Banking. If you meet the above requirements and possess the desired skills, we encourage you to apply for this challenging role.,

The Associate Salesforce Service Cloud Developer will be responsible for participating in the definition, implementation, and support of Elevate's Customer Agent service center platform. Working closely with the tech lead, project leads, organizational units, and subject matter experts, you will identify, configure, deploy, and maintain business processes. A demonstrated background in Salesforce Development with a specialization in Service Cloud is essential for this role. Your responsibilities will include handling administrative Salesforce functions such as user management, security, configuration and customization, workflow and approval management, process builder, custom views, dashboards, reports, AppExchange, data management, audits, and managing various environments. You will develop programs and procedures required to integrate and implement the necessary requirements while advising on the design, installation, configuration, maintenance, and upgrades of the Salesforce platform for the organization. Collaboration with other Salesforce application administrators, tech leads, developers, and IT team members is crucial to help solution business requests and absorb product and technical capabilities. You will partner with stakeholders to identify how business requirements can be delivered to ensure improved user experiences, reduced cost, and time impacts. Utilizing and championing agile techniques to deliver on competing requirements will be part of your daily tasks. Representing the IT team in the execution of test plans, ensuring quality software delivery, and confirming that the implementation aligns with the business need by coordinating release documentation and communication are key aspects of this role. Additionally, you will provide ongoing application support, including change management, incident resolution, enhancements requests, and general end-user support. To be successful in this role, you must have a Bachelor's Degree in Computer Science, software engineering, or a closely related field, or equivalent experience. Two to three years of experience in systems design, analysis, and programming with specific experience working on the Salesforce Service Cloud platform is required. Experience with Salesforce APIs, APEX, triggers, batch Apex, Lightning, Visualforce, reports, and dashboards is essential, as well as a basic understanding of Salesforce architecture, API capabilities, and constraints of the Salesforce Service Cloud application. Experience in creating business cases for technology-related solutions, the ability to build and maintain effective working relationships with stakeholders, and experience in Service Cloud related business processes like Case Management, Knowledge, CTI/Voice Integrations, custom designing Communities, Omni channel case distribution, Lightning App/Page Management, Salesforce chat, and Email to Case are highly beneficial. Proven experience in best practices for Salesforce deployments, working with change sets, and deployment tools such as Microsoft DevOps and/or GearSet is desirable. You should be able to accurately estimate work within an Agile framework, distill loosely defined problems, identify potential approaches, and execute solutions. Understanding business requirements and translating them into solutions in Salesforce, along with a keen understanding of how Salesforce fits into the larger technology landscape, are important aspects of this role. Confidence, excellent communication skills, strong analytical skills, attention to detail, and time management skills are essential for success in this position.,

As a Project Manager at Qualcomm India Private Limited in the Finance & Accounting Group's Global Accounting Ops Center, you will be responsible for coordinating with partners and stakeholders to ensure the successful delivery of critical business projects. Your role will involve navigating barriers, working closely with functional team members, and guiding each project to completion through cross-functional collaboration and impeccable organization skills. It is crucial to deliver projects in a timely manner and within budget. You should possess a Bachelor's degree and have at least 7 years of Project Management-relevant work experience in Finance, along with 3+ years of experience managing operating budgets and/or project financials. Additionally, you should have 3+ years of experience in a role requiring interaction with senior leadership, as well as 3+ years of work experience in change management. Possessing certifications such as PMO, PMP, Agile Methodology, or Six Sigma Project Management will be advantageous. Your principal roles and responsibilities will include gathering stakeholder needs and goals, executing communication plans for project teams and stakeholders, forming project teams, managing and prioritizing their work, creating project goals, prioritizing deliverables, creating roadmaps and plans for change management, identifying project issues and risks, managing project performance, promoting project vision and objectives, supporting compliance of project plans, and promoting collaboration with diverse project stakeholders. You will be responsible for managing multiple projects of small to medium size or complexity, applying up-to-date project management knowledge to meet deadlines, building and executing project plans, forecasting schedules and resources, identifying stakeholders, communicating effectively, assessing and mitigating risks, ensuring project objectives are met, and following best practices and procedures. The level of responsibility in this role involves making decisions with limited impact, demonstrating a solid understanding of change management principles, methodologies, and tools, utilizing communication skills to convey information, completing tasks with multiple steps accurately, using deductive problem-solving skills, and exercising creativity to troubleshoot technical problems or deal with novel circumstances. Applicants should have a Bachelor's degree and at least 6 years of experience in Finance, Accounting, or related fields. Advanced degrees in relevant fields may be substituted for work experience. Having 7+ years of Project/Change certification with successful deliveries is preferred. The shift timing for this role is in the general shift, but flexibility based on business needs is required. Qualcomm is an equal opportunity employer committed to providing reasonable accommodations for individuals with disabilities during the application/hiring process. For more information about this role, please contact Qualcomm Careers.,

As a Project Lead at Evolvus, you will play a crucial role in project administration and support by overseeing the planning, implementation, and successful completion of projects. Your responsibilities will include managing and tracking projects, ensuring the delivery of quality adhered deliverables, and leveraging your expertise in Agile/Scrum methodologies for efficient project execution. To excel in this role, you should possess a strong background in project management, encompassing skills in project planning, budgeting, contingency planning, scheduling, and evaluation. A Bachelor's degree in Computer Science or a related field is required, while a Master's degree will be considered a plus. Additionally, experience in JAVA based projects, change management, configuration management, and documentation will be advantageous. Your proficiency in project health management techniques, reporting, internal and external audit processes, along with your problem-solving abilities, customer management skills, and effective communication will be instrumental in driving project success. This position is based in Evolvus CoE in Bangalore, and candidates must hold a valid passport at the time of on-boarding, with a readiness to travel to client locations as per project requirements. If you meet these requirements and are ready to take on this challenging role, we encourage you to upload your resume on the provided platform or email us at hr@evolvussolutions.com.,

As an Accounts Receivable professional, you will report to the Head of Business Excellence at our office located in Airoli, Navi Mumbai. The role requires you to work in US/UK shifts from the office. Your primary responsibilities will involve leading the performance management of quality analysts, ensuring comprehensive quality coverage across various work scopes, and allocating work aligned with productivity goals and organizational guidelines. You will also be responsible for monitoring and enhancing the performance of quality analysts by identifying and improving areas of opportunity. Maintaining a minimum of 98% calibration of quality analysts with client quality standards is crucial, along with developing dashboards, conducting analyses, and establishing sampling methodologies for performance-indicative management information systems. Understanding and translating customer requirements into practical processes and managing customer complaints and concerns promptly are key aspects of this role. It is essential to consistently meet and exceed organizational Quality Management System (QMS) expectations and drive Business Excellence initiatives, including cross-functional and cross-geographical projects. You will play a pivotal role in tracking initiatives, coordinating internal and external audits for ISO certifications and internal processes, and implementing strong governance to oversee Operations Quality and Improvement projects. Supporting and leading strategic Lean, Six Sigma, and continuous improvement projects by providing data analytics, dashboards, and project coordination will be a key focus. Additionally, facilitating independent reporting practices, such as troubled account status and contractual metrics tracking, and generating measurable business impact through continual improvement initiatives are essential responsibilities. To be successful in this role, you should have a minimum of 13+ years of experience in US Healthcare Revenue Cycle Management (RCM), with at least 3 years in a quality function. Your current role should be at the Senior Manager level or above, managing quality teams in Medical Billing and Accounts Receivable. Strong team management and leadership capabilities, proficiency in change management and facilitation, excellent program and project management skills, a deep understanding of quality concepts and tools, and expertise in end-to-end process mapping and process improvement/re-engineering are essential skills required for this position.,

Jul 25, 2025 Location: Mumbai Designation: Associate Director Entity: Deloitte Touche Tohmatsu India LLP Your potential, unleashed. India s impact on the global economy has increased at an exponential rate and Deloitte presents an opportunity to unleash and realize your potential amongst cutting edge leaders, and organizations shaping the future of the region, and indeed, the world beyond. At Deloitte, your whole self to work, every day. Combine that with our drive to propel with purpose and you have the perfect playground to collaborate, innovate, grow, and make an impact that matters. The team Technology & Transformation is about much more than just the numbers. It s about attesting to accomplishments and challenges and helping to assure strong foundations for future aspirations. Deloitte exemplifies what, how, and why of change so you re always ready to act ahead. Learn more about Technology & Transformation Practice Your work profile About the Role: We are seeking a highly skilled and experienced Senior Manager to join our Cyber Strategy and Transformation division. The ideal candidate will have a proven track record of managing large clients, building, and strategizing cyber solutions, and serving as a trusted advisor to clients. This role requires a deep understanding of cybersecurity trends, technologies, and best practices, as well as exceptional leadership and communication skills. Key Responsibilities: Client Management: Lead and manage relationships with large clients, ensuring their cybersecurity needs are met and exceeded. Solution Development: Develop and strategize comprehensive cyber solutions tailored to client requirements. Advisory Services: Serve as a trusted advisor to clients, providing expert guidance on cybersecurity strategies and solutions. Project Leadership: Oversee and manage cybersecurity projects from inception to completion, ensuring timely delivery and quality outcomes. Team Leadership: Mentor and lead a team of cybersecurity professionals, fostering a collaborative and innovative work environment. Risk Management: Identify and mitigate cybersecurity risks, ensuring robust protection for client assets. Market Insights: Stay abreast of the latest cybersecurity trends and technologies, integrating them into client solutions. Stakeholder Engagement: Collaborate with internal and external stakeholders to drive cybersecurity initiatives and strategies. Qualifications: Bachelors degree in Cybersecurity, Information Technology, or a related field (Masters preferred). 9-12 years of experience in cybersecurity, with a focus on client management and solution development. Strong sales record Proven experience in managing large clients and delivering complex cybersecurity projects. Strong understanding of cybersecurity frameworks, standards, and best practices. Excellent leadership, communication, and interpersonal skills. Ability to think strategically and develop innovative solutions. Certifications such as CISSP, CISM, or similar are highly desirable. Location and way of working Base location: Mumbai This profile involves frequent travelling to client locations. Work Mode - Work from Office Your role as a Senior Manager We expect our people to embrace and live our purpose by challenging themselves to identify issues that are most important for our clients, our people, and for society. In addition to living our purpose, Manager across our organization must strive to be: Inspiring - Leading with integrity to build inclusion and motivation Committed to creating purpose - Creating a sense of vision and purpose Agile - Achieving high-quality results through collaboration and Team unity Skilled at building diverse capability - Developing diverse capabilities for the future Persuasive / Influencing - Persuading and influencing stakeholders Collaborating - Partnering to build new solutions Delivering value - Showing commercial acumen Committed to expanding business - Leveraging new business opportunities Analytical Acumen - Leveraging data to recommend impactful approach and solutions through the power of analysis and visualization Effective communication Must be well abled to have well-structured and well-articulated conversations to achieve win-win possibilities Engagement Management / Delivery Excellence - Effectively managing engagement(s) to ensure timely and proactive execution as well as course correction for the success of engagement(s) Managing change - Responding to changing environment with resilience Managing Quality & Risk - Delivering high quality results and mitigating risks with utmost integrity and precision Strategic Thinking & Problem Solving - Applying strategic mindset to solve business issues and complex problems Tech Savvy - Leveraging ethical technology practices to deliver high impact for clients and for Deloitte Empathetic leadership and inclusivity - creating a safe and thriving environment where everyones valued for who they are, use empathy to understand others to adapt our behaviours and attitudes to become more inclusive. How you ll grow Connect for impact Our exceptional team of professionals across the globe are solving some of the world s most complex business problems, as well as directly supporting our communities, the planet, and each other. Know more in our Global Impact Repor t a nd our India Impact Repor t . Empower to lead You can be a leader irrespective of your career level. Our colleagues are characterised by their ability to inspire, support, and provide opportunities for people to deliver their best and grow both as professionals and human beings. Know more about Deloitte and our One Young Worl d partnership . Inclusion for all At Deloitte, people are valued and respected for who they are and are trusted to add value to their clients, teams and communities in a way that reflects their own unique capabilities . Know mor e about everyday steps that you can take to be more inclusive . A t Deloitte, we believe in the unique skills, attitude and potential each and every one of us brings to the table to make an impact that matters. Drive your career At Deloitte, you are encouraged to take ownership of your career. We recognise there is no one size fits all career path, and global, cross-business mobility and up / re-skilling are all within the range of possibilities to shape a unique and fulfilling career. Know more about Life at Deloitte . Everyone s welcome entrust your happiness to us Our workspaces and initiatives are geared towards your 360-degree happiness. This includes specific needs you may have in terms of accessibility, flexibility, safety and security, and caregiving. Here s a glimpse of things that are in store for you.

To be responsible for the management of both proactive and reactive incidents ensuring a professional and consistent delivery of quality services to our Customers Ensuring correct execution of Incident management process, accountable for the general procedure management, taking care that the required resources for incident resolution are engaged and the customer is informed appropriately about the progress To be responsible to take decisions on the best course of actions in the restoration of the service and direct customer expectations in agreement with CSMs and or Partner support teams Act as a point of contact for coordinating with other internal and external teams to resolve the key/complex operational issues that are impacting customer satisfaction (technical escalation) and for all problem records Effectively control the incident queue to ensure that all incidents are actioned in a timely and efficient manner Monitor the number and age of pending incidents to ensure timely incident resolution Review the daily dashboard report and initiate corrective action to resolve long pending incidents (more than 24, 48 hours) Strictly follow the escalation process for both internal functional and hierarchical and external management to ensure speedy restoration of the services Provide technical support to Service Desk specialist to help them solve complex issues, thereby helping them increase their knowledge levels To be available 24X7 in handling complex major and mission critical site incidents and BCP situation 24X7X365 (includes public holidays, off hours, weekends) on call basis if required as per roster To own and to prepare summary incident reports on critical/ complex/Major incidents suitable for internal and external management review Leading the "end-to-end" change management activities within a structured process framework Prioritizating & filtering the changes, basis on the urgency & impact of the change Gathering appropriate information based on the type of change Engaging the implementation entities for the execution of change Timely & Effectively updating the internal & external change tools Conduct post change implementation reviews to assess the performance of the change request Engage with implementation teams to instantly resolve failed/incorrectly implemented changes Ensuring correct execution of Incident management process, accountable for the general procedure management, taking care that the required resources for incident resolution are engaged and the customer is informed appropriately about the progress To be responsible to take decisions on the best course of actions in the restoration of the service and direct customer expectations in agreement with CSMs and or Partner support teams Act as a point of contact for coordinating with other internal and external teams to resolve the key/complex operational issues that are impacting customer satisfaction (technical escalation) and for all problem records Effectively control the incident queue to ensure that all incidents are actioned in a timely and efficient manner Monitor the number and age of pending incidents to ensure timely incident resolution Review the daily dashboard report and initiate corrective action to resolve long pending incidents (more than 24, 48 hours) Strictly follow the escalation process for both internal functional and hierarchical and external management to ensure speedy restoration of the services Provide technical support to Service Desk specialist to help them solve complex issues, thereby helping them increase their knowledge levels To be available 24X7 in handling complex major and mission critical site incidents and BCP situation 24X7X365 (includes public holidays, off hours, weekends) on call basis if required as per roster To own and to prepare summary incident reports on critical/ complex/Major incidents suitable for internal and external management review Leading the "end-to-end" change management activities within a structured process framework Prioritizating & filtering the changes, basis on the urgency & impact of the change Gathering appropriate information based on the type of change Engaging the implementation entities for the execution of change Timely & Effectively updating the internal & external change tools Conduct post change implementation reviews to assess the performance of the change request Engage with implementation teams to instantly resolve failed/incorrectly implemented changes To ensure the incident management practices are followed diligently , leading to excellent reviews and feedback from the customer ( CSAT) To ensure that customer SLAs are always met Service oriented with good customer service skills Good interpersonal, analytical and communication skills Good time management, and organisational skills Ability to carefully plan and co-ordinate work according to a demanding time schedule Flexibility in terms of working hours Willingness to work in shiftsand on call support 24/7 Ability to lead crisis bridge, bring all required entities in call, share meeting minutes, track actions and own incidents and changes end to end Ability to build relationships with peer and management levels both with clients and the company management Excellent matrix management and Team Player Good understanding of Cisco routing and switching technology, SDx solutions, Security platforms and wireless technologies Multitasking and able to perform under pressure Proactive, self-motivated, and determined attitude Good understanding of incident and change process and ITIL best practices Ability to clearly articulate messages to a variety of audience Show knw Service Now Global Delivery & Operations

Responsibilities: Must possess hands-on experience working in an applications production support/application development environment. They must also possess detailed knowledge of multiple systems, as well as an in-depth understanding of the functionality for these systems to troubleshoot and resolve applications tickets. Provide 2nd and 3rd level support for critical and non-critical automotive production applications for a large automotive company. The role is to maintain, control and support the applications on the production lines. Technical support and maintenance activities for the applications. Daily tasks to be performed: Working with the clients processes (incident, problem, change management). Communicating and working closely with the users and the client. Daily meetings with the team, occasional meetings with the client. Problem analysis and documentation. Performing root cause analysis. Source code analysis. Creating bug fix, releases and upgrades for the applications. Occasionally configuring and optimizing the application and infrastructure. Responsible for monitoring and responding to open tickets submitted through an incident management system. Troubleshoot and escalate alerts that cannot be resolved to appropriate section. Prioritize and handle service requests and incidents. Progress issues and provide relevant information for troubleshooting or for clarification. Identify opportunities for process improvement and contribute to departmental initiatives. Responsible for improving and documenting the technical processes around application support (using Confluence). Work collaboratively with Account Managers on change requests, managing issues and establishing priorities. Handle late night and weekend emergency support on as required. Resolve system problems during non-business hours or backlogs by providing off-hours support as needed. Ensure the performance of daily health checks of the applications, scripts, and infrastructure by support team. Develop scripts works with team to automate repeatable manual tasks. Responsible for troubleshooting and resolving application. Rotational Shift/ On call requirement is required in future. Lead the team and clarify their technical queries on Mainframe technologies. Primary Skills: COBOL/JCL, IBM WebSphere MQ Secondary Skills: DB2 Reporting and presenting to client. Single Point of Contact for the team. Good Communication. Language :- German (Optional). Good to know to read, write and speak in German language.

GENERAL DUTIES & RESPONSIBILITIES What you will be doing Oversees one or more teams of customer service associates who handle customer service inquiries and problems via phone and/or email. Monitors operations to ensure adherence to service level standards and company/department policies and procedures. Ensures professional and courteous customer support services are delivered to remote a productive and positive relationship with customers. Ensures adequate phone coverage including making decisions regarding scheduling changes. Acts as an escalation point for resolving the most difficult customer issues. Evaluates the quality of customer service associates calls from customers; provides feedback to reps on strengths and areas for improvement. Communicates with clients, vendors and other departments to ensure quality service delivery and customer satisfaction. Serves as an escalation point for resolving the most difficult customer issues. Responsible for performance appraisals, disciplinary actions, hiring/interviewing, promotions and salary changes. Provides coaching and mentoring to contact center supervisors and team leads and occasionally to customer service representatives. Approves and implements streamlining opportunities and process improvements. Coordinates customer service activities with other internal functions. Tracks and reports contact center performance against objectives and goals, i.e., quality, call volume, customer satisfaction, etc. May serve as a backup to more senior customer service management in their absence. Other related duties assigned as needed. Highest Qualification Bachelor s degree or the equivalent combination of education, training, or work experience is preferable. What you Bring Considerable knowledge of the company s products, services and business operations to enable resolution of customer inquiries Excellent customer service skills that build high levels of customer satisfaction Excellent verbal and written communication skills Must be detail-oriented and customer-driven, focusing on providing the highest quality products and services to FIS internal and external customers Ability to lead and manage large teams effectively Working knowledge of workforce management practices and tools, e.g., scheduling software, quality monitoring software Demonstrated problem-solving and decision-making skills Demonstrated analytic and root cause analysis skills for process improvement initiatives Demonstrates effective people skills and sensitivities when dealing with others General skill in the use of MS Office and other standard software applications required to perform the job duties Ability to work both independently and in a team environment What we offer you Working in an international company, alongside international colleagues. Being a part of an innovative and entrepreneurial environment of a growing department and team. Option to work fully remotely, with the necessary equipment provided by the company (computer, monitors, accessories). Development opportunities by using the companys on-line training database and LinkedIn Learning. Unique working atmosphere (team integration meetings, friendly working environment, support of experienced employees). Opportunity to get involved in social projects and local initiatives. A broad range of professional education and personal development opportunities A work environment built on collaboration and respect FIS JOB LEVEL DESCRIPTION Supervisory/developing management role. Works under general direction of customer service management. Typically supervises a team of fifteen to thirty Contact Center Representatives. Typically requires a minimum of four years of experience in a call center or customer service-related position in a service industry. Typically requires two or more years supervisory or team leadership experience. Demonstrates experienced level of competence and mentors entry level supervisors in the areas of problem solving, change management, strategic thinking and leadership.

Job Description: Job Title : .Net Developer, AVP Location : Pune, Business Bay, India Role Description Build and support applications on .Net developer with strong hands-on database experience. Should be able to write complex queries, use ETL tools for data conversions. End to end technical design, development, stabilization, and enhancement of distributed applications. Collaborate with architect, business analyst, developers, and SCRUM master to deliver suitable solution which can cope with the business need. Good understanding of Kafka and other messaging platforms. GCP experience is good to have. Ensure a high-quality standard of deliverables according to Industry standards and best practices. Prepare project-related documentation - Confluence, JIRA updates, provide support on compliance and audit checking Project relevant documentation, ensure compliance and audit policies are strictly followed. Provide professional consultancy and support in response to the queries from developers and business on security access Work closely with global and regional stakeholders and global development team on mandatory / regulatory / development projects. Ensure systems complying with group infrastructure and security policies and standards. Experience of working in a multicultural environment demonstrable ability to adapt to different cultures. Deutsche Bank s Corporate Bank division is a leading provider of cash management, trade finance and securities finance. We complete green-field projects that deliver the best Corporate Bank - Securities Services products in the world. Our team is diverse, international, and driven by shared focus on clean code and valued delivery. At every level, agile minds are rewarded with competitive pay, support, and opportunities to excel. You will work as part of a cross-functional agile delivery team. You will bring an innovative approach to software development, focusing on using the latest technologies and practices, as part of a relentless focus on business value. You will be someone who sees engineering as team activity, with a predisposition to open code, open discussion and creating a supportive, collaborative environment. You will be ready to contribute to all stages of software delivery, from initial analysis right through to production support. What we ll offer you As part of our flexible scheme, here are just some of the benefits that you ll enjoy Best in class leave policy Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your key responsibilities Lead developer with .Net, strong database skills - SQL, stored procs. Should be able to review code and help the team. Integrate with CI/CD pipeline, sonar scan and unit test coverage. Hands on experience with various technologies and should be able to lead the team on technical architecture. Collaborate with global stakeholders and business partners for application /product delivery. Experience of grooming and leading the team. The role is expected to carry strong technical, programming, analytical and troubleshooting skills. Ability to bring in strong Engineering culture within the team with CI/CD, Sonar scans and one click deployments. Responsible for providing Level 3 production support, change management for the assigned applications. Need to be able to diagnose/triage/resolve production incidents. Need to work with vendor products within Bank and be able to design/develop/enhance applications/product. Responsible to help with hiring activities, talent management. Your skills and experience Hands on experience with technologies such as - .Net , SpringBoot, SQL , database tooling for conversions, Kafka. Strong agile skills with running app Dev , Dev Ops , ITAO and RTB squads. Expertise on build tools - Jenkins , GitHub , TeamCity. Functional expertise working in a financial bank domain would be huge benefit. Strong team player who also can work under pressure, independently and proactively while balancing competing priorities to achieve results on complex new development and integrations. How we ll support you Training and development to help you excel in your career Coaching and support from experts in your team A culture of continuous learning to aid progression A range of flexible benefits that you can tailor to suit your needs

Prudential s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. Background & Purpose: As part of the Talent Management and Leadership Development team, you will play a pivotal role in the design, implementation and management of talent and leadership offers that are aligned to the strategic priorities of the Group. You will partner with talents and leaders across various business units to build a strong succession bench that is aligned to our growth ambitions. Principal Accountabilities: Co-design and own specific talent and leadership development interventions / products that create impact: Stay updated on market trends and have a pulse on the organisation to anticipate changes and design effective ways to build and manage the talent and succession pipeline. Review and evolve talent and succession management strategy and processes for greater efficiency, user experience and outcomes. talent and leadership development interventions as part of the COE. Lead implementation global talent and succession initiatives: Ensure consistency and effectiveness in implementation of Group talent management processes ensuring they drive agreed KPIs. Adapt talent strategies and processes to accommodate LBU nuances and business requirements while ensuring Group standards are maintained. Governance of talent and succession management processes to ensure consistency and high standards. Talent partnering and building a strong succession bench: Identify key development gaps for identified successors and work closely with business leaders and the HR business partner to create targeted opportunities and plans for accelerated development. Facilitate talent review and development planning meetings with leaders and talents. Partner with the Talent Acquisition team to pipeline prospective external talents for roles where bench strength is weak. Attributes and experience: Strong business acumen, strategic thinking and expertise in talent management and succession practices. Consulting, change management and design thinking skills to deliver impactful changes and effective adoption. Qualified in psychometric assessment methodologies and experience in delivering leadership development interventions. Aptitude in working with HR technology & systems (e.g. Workday) and data. Effective team player and strong collaborator with other stakeholders within and outside HR. Excellent communication skills written (Powerpoint and papers) to engage and influence people at different levels and different cultural and professional backgrounds. Unfazed by complexity and change; resilient and able to rapidly adapt as the context requires Disciplined, rigorous and very organized

Responsible for Process Planning for Low Pressure Sensor and Wheel Speed Sensor 1) Production Documents: Prepare & release production documents such as PFMEA, Control Plans, Work instruction, coordinate with global IPN for control plans and check feasibility of the same 2) Machine Readiness: Participate for installation and commissioning, responsible for tryouts, validation and release of new machine for production (RfP) 3) OPL Closure: Track open topic actions from line release, customer audits, internal audits, ensure timely closure of open points 4) International KAIZEN-team: Participate in regular meetings to understand global issues faced (related to process / machine) during series production, conduct discussion as to incorporate KAIZEN ideas to prevent occurrence of issues online 5) New product development: Understand technical requirements from Sales team, coordinate with IPN and communicate the requirement to IPN team, receive information related product design & control plan, convert the details into action specific points, carry out feasibility check for the product, execution of the project for sample development (D sample), coordinate with IPN for deviation acceptance for machine part, support for release of part for series production 6) Projects: Participate in productivity improvement projects, IDC reduction projects, CIP projects, RPP projects such as localization projects, consumable reduction, source change projects etc. 7) Process Improvement: Set-up, adjust and fine tune of process parameters for LPS WSS assembly lines & offline processes, develop process for change management or improvement, coordinate with MFQ for process validation 8) Budget Utilization: Identify MAE for procurement, coordination with suppliers for quotations, technical discussion related to specifications, raising CIJ and PR for revenue / capital items, follow up for timely delivery, release of MAE in system Qualifications BE- Instrumentation

This role is responsible for providing technical support for all computer systems and associated equipment at the Client Location. The role will also provide end user support and troubleshooting to permanent staff as well as visitors. The role will ensure that all incidents are analysed, resolved, and reported back within the promised timeframes. The role will involve: Develop service strategy to mitigate software, hardware, and networking issues. Evaluate trade-offs between issues using value, impact, and risk criteria. Accept assigned issues and requests via tracking tool and other methods to ensure all incidents are resolved against SLAs. Ensure logging of all requests via ITSM tool Identify and troubleshoot all issues within the customer desktop computing environment (incl VPN, AD, email, hardware issues) by working with the end user to help them understand the issue and avoid similar issues in future. Use Remote Access Tools to assist with the resolution of issues (troubleshooting, applying patches, installing drivers etc) Co-ordinate in-warranty desktop repairs with vendors as well as perform best effort fix of out-of-warranty equipment. Follow company incident management, request management, problem management and change management procedures. Assess the need to implement performance upgrades for all computing equipment. Collaborate with LAN Technicians and Network Administrators to resolve networking issues. Provide verbal and written support to customers as well as keeping them abreast of issue status. Accept and manage computing stock as well as configuration before being loaned out to users. Installation of all Head Office hardware, software and peripherals Perform all PC equipment moves, additions and changes. Create and modify Active Directory and email accounts. Follow escalation procedures for issues where appropriate. Provide support for afterhours on-call and critical issue handling. Maintain knowledge of Business Continuity /Disaster Recovery plans and respond accordingly. Undertake ad-hoc project work. Keep abreast of technological change and current events. Proactively learn and train other staff members on new product and service technologies Demonstrate out of box thinking to resolve issues and escalate approval to ensure that VIP issues are resolved asap not caught up in process / red tape. Required skills and experience. Exceptional customer service mindset Exceptional written and verbal communication skills Exceptional interpersonal skills with the ability to change approach and communication style depending on various seniority levels and cultures. Ability to communicate complex issues in a very simple way. Ability to analyse, prioritise and problem solve in a highly pressurized environment. Flexible approach to working hours and travel. Experience using helpdesk ticketing software. Keen eye for detail Exceptional IT literacy skills Active Directory experience Hands-on trouble shooting experience. Personal qualities Analytical Promotes company values to others and supports values in daily activities and decisions. Results driven to focus contribution on activities which meet company goals and deliver the greatest value. Ability to critique and improve activities through continuous improvement and innovation. Ability to demonstrate exceptional customer service. At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We re committed to fostering an inclusive environment where everyone can thrive.

The Amherst Groups companies are comprised of leading real estate investment and advisory firms with a mission to transform the way real estate is owned, financed and managed. Amherst leverages its proprietary data, analytics, technology, and decades of experience to seek solutions for a fragmented, slow-to-evolve real estate ecosystem and to materially improve the experience for residents, buyers, sellers, communities, and investors. Today Amherst has over 1000 employees and $14.1 billion in assets under management. Over the past decade, Amherst has scaled its platform to become one of the largest operators of single-family assets and has acquired, renovated, and leased more than 46,000 homes across 32 markets in the U.S. The firm delivers customized, stabilized cash-flowing portfolios of assets to its investors, wrapped in all the ongoing services required to manage, own, and finance the asset including property management, portfolio management, and a full capital markets team. In addition to its single-family rental platform, Amherst s debt business pursues two distinct credit strategies in mortgage-backed securities and commercial real estate lending. Over its 25-year history, Amherst has developed a deep bench of research and technology talent, and leverages data and analytics at every stage in the asset lifecycle to improve operations and preserve long-term value for our investors and the more than 188,000 residents the firm has served. Job Description (Key Responsibilities): Oversee and manage various aspects of the general ledger accounting function, ensuring accurate and timely recording of financial transactions in compliance with accounting standards and company policies. Lead and support a team responsible for executing high-volume, deadline-driven accounting operations Ensure timely and accurate reconciliation of General Ledger and Cash accounts on a monthly basis Manage and coordinate the month-end, quarter-end, and year-end close processes, including the preparation and review of journal entries, account reconciliations, and internal financial reporting. Essential Capabilities: Executional excellence: You have the organizational skills, meticulous attention to detail, high sense of responsibility, and general skillset to take on a wide range of high-priority projects. You are dependable and always deliver quality work A Creative Problem Solver: You have a propensity to think strategically, logically and outside the box to solve problems for the business and customer Resilient: You are open to objective feedback and view mistakes as a learning mechanism Hard Working: You aren t afraid of a tough deadline Meticulous: You are highly structured, disciplined and take pride in your work, setting and executing on timely project deliverables with the roadmap to get there Knowledgeable: You understand and leverage best of breed software to help manage the end-toend process efficiently Team Player: You put team success and outcomes first and have a high degree of personal character everyone enjoys working with you. Additional capabilities that will help the best candidates stand Out : Emotional intelligence and the ability to establish strong and trusting relationships with colleagues Designing or leading organizational change management around new goals, priorities, team changes or projects High initiative, self-starting capabilities; the demonstrated ability to identify and seize opportunities for impact in messy, uncertain contexts without direction or oversight Facilitation skills: you design thoughtful meeting processes/agendas and are skilled at chairing or facilitating meetings or sessions that make progress on high-stakes discussions with senior stakeholders Our full-time employee benefits include: A competitive compensation package, annual bonus, 401k match Flexible PTO including 7 paid holidays, 1 floating holiday, and 1 volunteer day Employer-paid benefits (medical, dental, vision, health savings account) Professional career development and reimbursement Up to 16 weeks paid maternity leave; up to 4 weeks of paid parental leave Backup childcare offered through Bright Horizons Amherst is proud to be an Equal Opportunity Employer and committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity, age, physical or mental disability, genetic information or veteran status, and encourage all applicants to apply.

We are seeking a highly skilled Lead Business Analyst with knowledge of telecom domain and proficiency in ServiceNow The ideal candidate will have a deep understanding of ServiceNow platform capabilities, business processes, and telecom services As a Lead Business Analyst, you will play a pivotal role in driving the design, implementation, and optimization of ServiceNow solutions to support our telecom service offerings The mission of Senior Business Analyst is to: - Requirement Elicitation and Analysis: o Collaborate with stakeholders to gather and analyze business requirements o Elicit, document, and analyze business requirements, processes, and workflows o Translate business requirements into clear and concise functional specifications for technical teams - ServiceNow Configuration and Customization: o Utilize your knowledge in ServiceNow to suggest configuration and customization of the platform to meet the business requirements o Coordinate with Business stakeholders and ServiceNow dev team to deliver solutions for incident management, change management, service request fulfillment, and other IT service management processes - Co-manage the backlog with the Product Owner o Breakown epic into detailed features and user stories o Document and prioritize backlog - Solution Design: o Collaborate with System Architect to design solutions that meet business needs o Propose innovative and practical solutions to address business challenges o Ensure that proposed solutions align with the organizations strategic goals and technological capabilities - Stakeholder Communication: o Serve as the primary point of contact for stakeholders, providing regular updates on project status, risks, and issues o Manage stakeholder expectations and ensure alignment between business requirements and ServiceNow solutions o Communicate complex technical concepts to non-technical stakeholders o Present findings, recommendations, and project updates to various audiences - Documentation: o Create detailed documentation including business requirements, process flows, use cases, and user stories o Maintain accurate and up-to-date project documentation throughout the project lifecycle - Testing: o Participate in system testing, user acceptance testing, and validation of implemented solutions o Ensure that delivered solutions meet the specified requirements and are of high quality - Process Improvement & Support: o Identify areas for process optimization and efficiency enhancement o Recommend process improvements and assist in their implementation o Support Business on bug and anomalies fixing 9+ years experience in business analysis with minimum 5 years experience in ServiceNow implementation specially focusing on customer migration to CSM module Good level of practiced technical knowledge Completion of at least one of the following: Certified System Administrator, Certified Implementation Specialist CSM, Certified Implementation Specialist - Software Asset Management Agile methodology or SAFe is must (Scrum implementation) ServiceNow ITSM & CSM certification required & ITIL certification prefarable Telecom background with interaction of customer over self-service portal Strong troubleshooting skills on ServiceNow platform and capability to propose new solutions to business problem Ability to build up good intimacy and partnership with the business Digital Technology

We are seeking a highly skilled Lead Business Analyst with knowledge of telecom domain and proficiency in ServiceNow The ideal candidate will have a deep understanding of ServiceNow platform capabilities, business processes, and telecom services As a Lead Business Analyst, you will play a pivotal role in driving the design, implementation, and optimization of ServiceNow solutions to support our telecom service offerings The mission of Senior Business Analyst is to: - Requirement Elicitation and Analysis: o Collaborate with stakeholders to gather and analyze business requirements o Elicit, document, and analyze business requirements, processes, and workflows o Translate business requirements into clear and concise functional specifications for technical teams - ServiceNow Configuration and Customization: o Utilize your knowledge in ServiceNow to suggest configuration and customization of the platform to meet the business requirements o Coordinate with Business stakeholders and ServiceNow dev team to deliver solutions for incident management, change management, service request fulfillment, and other IT service management processes - Co-manage the backlog with the Product Owner o Breakown epic into detailed features and user stories o Document and prioritize backlog - Solution Design: o Collaborate with System Architect to design solutions that meet business needs o Propose innovative and practical solutions to address business challenges o Ensure that proposed solutions align with the organizations strategic goals and technological capabilities - Stakeholder Communication: o Serve as the primary point of contact for stakeholders, providing regular updates on project status, risks, and issues o Manage stakeholder expectations and ensure alignment between business requirements and ServiceNow solutions o Communicate complex technical concepts to non-technical stakeholders o Present findings, recommendations, and project updates to various audiences - Documentation: o Create detailed documentation including business requirements, process flows, use cases, and user stories o Maintain accurate and up-to-date project documentation throughout the project lifecycle - Testing: o Participate in system testing, user acceptance testing, and validation of implemented solutions o Ensure that delivered solutions meet the specified requirements and are of high quality - Process Improvement & Support: o Identify areas for process optimization and efficiency enhancement o Recommend process improvements and assist in their implementation o Support Business on bug and anomalies fixing 9+ years experience in business analysis with minimum 5 years experience in ServiceNow implementation specially focusing on customer migration to CSM module Good level of practiced technical knowledge Completion of at least one of the following: Certified System Administrator, Certified Implementation Specialist CSM, Certified Implementation Specialist - Software Asset Management Agile methodology or SAFe is must (Scrum implementation) ServiceNow ITSM & CSM certification required & ITIL certification prefarable Telecom background with interaction of customer over self-service portal Strong troubleshooting skills on ServiceNow platform and capability to propose new solutions to business problem Ability to build up good intimacy and partnership with the business Digital Technology

: 2025-07-10 Country: India Location: 1st Flr, Wing B, North Gate Phase-II, Modern Asset, Sy.No.2/2, Venkatala Village, Yelahanka Hobli, Bangalore 560064, Karnataka Position Role Type: Unspecified Job Description Do you have SAP global implementation, licensing, operational, and sourcing experience? We look forward to speaking! Raytheon Technologies (RTX) has an opening for a Senior Manager Strategy & Transformation SAP ERP Services responsible for managing all aspects of the digital/IT software strategy in Enterprise Services (ES) with focus on ERP and ERP related suppliers. This person will be collaborating with ES leaders, and digital/IT work stream leaders. Another component of the role is to develop supplier capability, partnerships and category strategies for ERP applications, software license/asset management, and application maintenance/configuration services. Position Overview: The ideal candidate will draw from experience in ERP Software and Services with emphasis on SAP and Oracle that can assist with translating this knowledge and collaborate with the ERP leader on the vision, strategy and transformation efforts tied to the licensing and planning of the architecture for all ERP systems. The candidate will have strong technical experience in ERP licensing practices and global implementation efforts for future ERP systems. Ability to lead the coordination, communication, and integration of suppliers to support the achievement of technical, financial and performance objectives. This candidate must have the business acumen to connect technical requirements and concerns to contract performance and should be able to proactively identify and resolve problems efficiently and effectively. This candidate will have a deep understanding of enterprise application contracts with the ability to manage licensing, maintenance, and support requirements. This individual will have a deep understanding of supplier products/services such as various strategies to drive year on year cost savings to help RTX meet its bottom line. As this is a fast-paced environment, understanding of the Collaboration tools under various licensing models to facilitate execution is strongly desired. The successful candidate will have excellent communication and presentation skills, with ability to develop effective presentations and present to leadership and peers. Essential Duties & Responsibilities Specific responsibilities will include but not limited to: Collaborate with stakeholders in understanding requirements to implement technical solutioning on the transition to S/4 HANA Demonstrates thorough knowledge, and/or a proven record of success, in executing various functional and technical aspects of ERP projects following industry best practices Deep knowledge on SAP & Oracle licensing for license optimization and negotiations Strong experience with working stakeholders to build Ability to summarize and translate data into a summarized analysis & presentation Strong leadership skills, including team advocacy and a relentless prioritization mindset Establishes ERP digital application supplier engagement plans and enforce overall governance within portfolio Must possess strong collaboration skills enabling effective communication and demonstrated business results working internally with functional service owners in Enterprise Services and across business units, as well as externally with suppliers. Ability to optimize SAP and Oracle licenses and analyze pricing and negotiate complex technology agreements Requirements Preferably 8 or more years of experience in large, cross-functional teams influencing senior-level management and key stakeholders effectively across the organization and within complex contexts 8+ years in strategy and transformation efforts tied to the licensing and aligning with the SAP architecture for all ERP systems Ability to effectively communicate, execute and manage contracts that meet technical, cost, and schedule goals Must possess strong collaboration skills and demonstrated business results working internally with functional service owners in Enterprise Services and across business units, as well as externally with suppliers 8+ years experience with sourcing roles and functions, including creating sourcing roadmaps, developing category strategies, licensing/asset management, risk management, action item management, requirement change management, and metrics management Demonstrated ability to understand financial information, budgets and program performance and develop strategies and business cases to improve performance in these areas Ability to work in a fast-paced environment and lead a small team through dynamic change Ability to redline contracts and familiarity with cybersecurity, technology controls, information security, data privacy and protection, and data management Ability to redline contracts and familiarity with cybersecurity, technology controls, information security, data privacy and protection, and data management Desired Qualifications Strong project management skills and ability to convert requirements into executable strategies, and ability to develop and manage an integrated master schedule Ability to effectively work with and communicate with all levels of management and individual contributors on the program team Education: A University Degree or equivalent experience and minimum 10 years prior relevant experience, or An Advanced Degree in a related field and minimum of 8 years experience Location: India (Bangalore) . 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The Senior Manager is a key member of the Finance team in the Continent, with focus in the APEC Region. This position is responsible for evaluating and improving the control environment and operational effectiveness for managed hotels within Continent and ensuring compliance with Marriott s Corporate and Financial policies and procedures. The Senior Manager is actively involved in activities concerned with assisting and training hotels in strengthening and enhancing processes and tools to create strong internal controls which minimize risk and safeguard company assets. The Senior Manager will be responsible for assisting and leading automation projects to increase audit coverage through desktop or remote audits. This individual will work closely with the Continent s finance team, property leaders and Internal Audit to identify control weaknesses and present recommendations to financial leaders. She or he will provide support in investigations. This position directly reports to the Senior Director, Compliance, APEC. SCOPE/BUSINESS CONTEXT/EXPECTED CONTRIBUTIONS Expected Contributions List specific responsibilities and contributions critical to achieving the expected business results including performance contributions associated with the leadership band. Develops objectives, plans and scope consistent with the objectives and priorities as indicated by the supervisor. Lead and/or be involved in projects to enhance the overall control environment, using creative approaches and technology as an enabler. Assist in developing automation for increasing risk-based audit coverage Develops and/or enhances audit tools and reviews the internal controls within the region. Confers with Company management on opportunities to improve policies, programs, and activities of the Continent and Regional; makes recommendations regarding specific areas of responsibility. Ensures consistent treatment and resolution of issues. Partner with Area teams, Compliance Councils, training champions to advocate Compliance and required training across all functions Conduct property trainings and share best practices on internal control procedures, including but not limited to Finance and Accounting, Procurement, Human Resources and Operations. Deliver monthly webinar training for APEC, ensuring hotel s understand criticality of risk and importance of controls in day-to-day operations. Participates in the training provided by the Compliance and Regional, and/or other appropriate MI Corporate Departments. Works with all stakeholders to identify and prioritize properties that should be reviewed for Audits. Meets with Management at all levels to discuss audit plans and results and make recommendations to resolve findings requiring corrective action. Conducts property visits across the Continent to assess internal controls in areas which include Cash, Balance Sheet Certifications, Property Self Audits, Purchasing, Operations and other accounting processes as well as key control initiatives and policies as directed. Does follow-up on issues and recommendations resulting from property and regional audits, ensures weakness resolution and develops plans to improve overall control environment. Monitor status of all property self-audits through QuickBase to ensure audits and weaknesses resolutions are performed with high quality and on timely manner. Collaborates effectively with Compliance team members to share and leverage best practices on audit plans, observations, audit checklists and tools, internal control matters, policy, and procedure recommendations. Independently conducts and support Compliance investigations to resolve cases as assigned. Supports all MI hotel brands. CANDIDATE PROFILE Knowledge and Skills Thorough knowledge of the principles, procedures, and techniques of accounting, and of financial records and transactions including, but not limited to, generally accepted accounting principals. Strong communications (verbal and written), organization and presentation skills Strong financial management and analytical skills; ability to identify trends in financial statements. Knowledge of overall hotel operations and governances Understanding of relevant governmental regulations Systems skills, including MS Office and hotel systems including, but not limited to Opera, SUN, PeopleSoft, Birchstreet, Transcendent Proven track record in leading investigations planning investigation steps, interviews, and report writing. Ability to work independently without much supervision and take initiative, strong prioritization, time management skills. Energetic, matured, alert with a keen ability to quickly see the big picture and link cause and effect for the next course of action. Effective decision-making skills; can choose a prompt course of action amongst options involving uncertainty or risk. Strong problem-solving skills; encourages new innovative solutions when appropriate. Creative, resourceful and having the ability to think out of the box approaches to translate Compliance concepts into actionable business strategies and tactics to all levels of associates. Strong in data analytics, using AI and technology is preferred. Good interpersonal skills with the ability to negotiate and influence others at all levels, including senior management. Be a solid trusted advisor to the business. Ability to build consensus amongst various stakeholders with competing priorities. Effective change management skills, responsive to call of action in a prompt manner. Proactive team player; easily adaptable to changes and a fast- pace environment Minimum Job Specifications Bachelors degree in accounting, finance or CPA, CA, CIA, CFE or equivalent Minimum of 10 years of experience, including at least one of the following areas: 1+ year as previous Director of Finance 2+ years as previous Assistant Controller 3+ years experience in hotel auditing Individual contributor with the potential be a people s manager. Ability to travel approximately 40- 50%

Manager, Regulatory Affairs - CMC This Role is responsible for implementing CMC regulatory strategies for assigned pharmaceutical products in accordance with global regulations, guidance s and defined regulatory strategies. He would even be responsible for the preparation and review of information required for development of regulatory CMC dossiers for commercial products. Our Regulatory Affairs team bring new medical advancements to the world by facilitating communications and procedures that allow swift, organized compliance across regulatory agencies. We are an international network on the leading-edge of healthcare breakthroughs that help provide new, reliable, and compliant medical products, practices and solutions to the world. Your role at our organization is integral to helping the world meet new breakthroughs that affect generations to come, and we re counting on your skills and inventiveness to help make meaningful contributions to global medical advancement. Primary responsibilities include, but are not limited to: Regulatory Responsibilities: Provide input to global product and project regulatory strategies by performing assessments of CMC changes, identifying global regulatory requirements and critically evaluating supporting documentation to assess acceptability and identify potential risks. Execute regulatory strategies by leading the development, authoring and review of CMC submission components and documentation to support post-approval supplements/variations, annual reports, registration renewals and responses to health authority questions per established business processes and systems. Liaise with global CMC, Our Manufacturing Division and external partners to support compliant execution of change management and conduct all activities with an unwavering focus on regulatory conformance. Assess and communicate potential regulatory risks and propose mitigation strategies. Deliver all regulatory milestones for assigned products across the product lifecycle Identify and communicate potential regulatory issues to GRACS CMC management, as needed Technical Skills: Experience in reviewing scientific information to assess technical merits and suitability of scientific rationale to ensure information is presented clearly and conclusions are adequately supported by data. Demonstrated oral and written communication skills and the ability to communicate issues in a succinct and logical manner. Strong listening skills. Demonstrated understanding of related fields (e.g., pharmaceutical manufacturing, analytical testing, and quality assurance). Proficient computer skills and previously demonstrated ability to operate in electronic document based GMP systems Leadership Skills: Demonstrated ability to generate innovative solutions to problems and effectively work with and communicate to key stakeholders. Demonstrated flexibility in responding to changing priorities or dealing with unexpected events. Capability to handle multiple priorities and balance work to achieve business goals. Demonstrated effective leadership, communication, and interpersonal skills Qualifications & Skills Bachelor s in Science, Engineering, or a related field (advanced degree preferred). Fields of study include Pharmacy, Chemical Engineering, Biology, Microbiology, Virology, Molecular Biology, or Biochemistry Minimum 5 7 yrs of Industry Pharmaceutical industry experience out of 4 years experience in managing CMC Regulatory submissions for small molecules/vaccines/biologics The candidate may be required to travel to other CMO sites on a need basis. We are a research-driven biopharmaceutical company. Our mission is built on the simple premise that if we follow the science and that great medicines can make a significant impact to our world. And we believe that a research-driven enterprise dedicated to world-class science can succeed by inventing medicine and vaccine innovations that make a difference for patients across the globe. Current Employees apply HERE Current Contingent Workers apply HERE Search Firm Representatives Please Read Carefully Employee Status: Regular Relocation: VISA Sponsorship: Travel Requirements: Flexible Work Arrangements: Hybrid Shift: Valid Driving License: Hazardous Material(s): Required Skills: Adaptability, Adaptability, Applied Engineering, Biochemistry, Business Processes, Chemical Engineering, Communication, Communication Management, Compliance Investigations, Documentation Standards, Electronic Common Technical Document (eCTD), Employee Training Programs, Global Regulatory Submissions, Immunoassays, Immunochemistry, Management Process, Microbiology, Molecular Biology, Molecular Microbiology, Pharmaceutical Manufacturing, Policy Implementation, Records Retention Management, Regulatory Affairs Compliance, Regulatory CMC, Regulatory Communications {+ 4 more} Preferred Skills: Job Posting End Date: 07/26/2025 *A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.

Business Analyst (Integrated Risk Management Solutions) We are seeking a highly motivated and detail-oriented Technical Product Management Analyst to join our team. This role is dedicated to enhancing our business capabilities by streamlining processes and driving business success, particularly in the integration of the manufacturing division risk ecosystem. The ideal candidate will possess a strong technical background, excellent analytical skills, and a passion for digital product management. Responsibilities Collaborate with cross-functional teams to define and execute product strategies that align with business goals and enhance the risk ecosystem. Analyze existing processes and workflows to identify areas for improvement, ensuring efficiency and effectiveness in product delivery. Work closely with stakeholders, including business leaders, technical teams, and end-users, to gather requirements and translate them into actionable product features. Utilize data analytics to assess product performance, identify trends, and inform decision-making processes. Collaborate with the Product Manager, Technical Product Manager, and stakeholders to implement new products/projects, ensuring adherence to project objectives/timelines and maximizing adoption/value creation. Provide general process support related to the divisional risk management processes within the manufacturing domain. Provide ongoing product line support, maintenance, and troubleshooting to address issues and implement enhancements. Develop and execute comprehensive testing strategies, including functional, integration, and regression testing, to ensure quality and reliability. Participate in the design and architecture of the systems, ensuring scalability, performance, and security. Create and maintain technical documentation, including system designs, requirements specifications, test plans, and user guides. Actively participate in team meetings, contribute to knowledge review, and share knowledge and best practices with other team members. Provide training and support to users and stakeholders on new product features and enhancements. Assist with Digital System Development Life-Cycle (SDLC), Author, Execution, Reviewer/Approver, and Change Management. Qualifications Required Bachelor s degree in Engineering, Business Administration, Computer Science, Information Technology, or a related field. A Master s degree is a plus. 4+ years of experience in digital product management, business/technical analysis, or a related role. Understanding of software development methodologies (e.g., Agile, Scrum). Familiarity with product management software (e.g., JIRA, Trello). Proficiency in data analysis tools (e.g., SQL, Excel, Tableau). Strong analytical and problem-solving skills, with the ability to interpret complex data and make informed decisions. Excellent verbal and written communication skills, with the ability to convey technical concepts to non-technical stakeholders. Ability to work collaboratively in a fast-paced, dynamic environment. Preferred Experience with supply chain management systems and processes is highly desirable. Understanding of data analytics and visualization tools. Programming Experience: C#, Python, VB.Net, HTML5, Javascript - strongly preferred. Knowledge of machine learning, artificial intelligence, or data science technologies. Current Employees apply HERE Current Contingent Workers apply HERE Search Firm Representatives Please Read Carefully Employee Status: Regular Relocation: VISA Sponsorship: Travel Requirements: Flexible Work Arrangements: Hybrid Shift: Valid Driving License: Hazardous Material(s): Required Skills: Applied Engineering, Asset Management, Benefits Management, Business Continuity Management (BCM), Management Process, Management System Development, Process Improvements, Process Streamlining, Product Lifecycle, Product Management, Product Risk Management, Product Strategies, Project Management, Quality Standards, Requirements Management, Software Product Management, Stakeholder Engagement, Stakeholder Relationship Management, Strategic Planning, Strategy Development, System Designs Preferred Skills: Job Posting End Date: 08/31/2025 *A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.

Grade F - Office/ CoreResponsible for managing an integrated project team, 3rd party engineers and contractor resources to deliver capital and expense projects of medium to high complexity and medium to high ambiguity. Under the Project Manager s oversight, the project team must define scope, value, cost and schedule estimate assurance, and manage overall project risk. This position oversees project initiation, development, design, construction, and commissioning and all phases of project delivery, including engineering, procurement, construction, start-up and closeout activities and ensures the technical integrity of the projects and assigned work activities are completed across all phases of the project and delivered in accordance with BP, HSSE, and ethical standards and in compliance with all relevant statutory requirements. Entity: Customers & Products Project Management Group Job Description: As bp transitions to an integrated energy company, we must adapt to a changing world and maintain competitive performance. bp s customers & products (C&P) business area is setting up a business and technology centre (BTC) in Pune, India . This will support the delivery of an enhanced customer experience and drive innovation by building global capabilities at scale, demonstrating technology, and developing deep expertise . The BTC will be a core and connected part of our business, bringing together colleagues who report into their respective part of C&P, working together with other functions across bp. This is an exciting time to join bp and the customers & products BTC. Role Synopsis! As the world and bp are changing, C&P BTC has a vital role to deliver business solutions that result in extraordinary outcomes for bp. Our mission is to create innovative solutions to help transform bp, driven by inspired people in a dynamic environment. The Senior Manager Operational Excellence will be a strategic leader within the Business & Technology Center (BTC), responsible for driving end-to-end operational excellence and transformation initiatives. This role will be responsible for the development and implementation of process excellence strategies to optimize cost, enhance customer experience, and embed a culture of continuous improvement and would work closely with operational excellence leads in business teams, BTC Integration leads, C&P transformation leads to drive end to end value. The ideal candidate will have strong experience in operational transformation within centralized or shared service environments and possess deep knowledge of lean, six sigma, and digital enablement. Key Accountabilities! Strategic Leadership Develop and implement the Operational Excellence strategy for the BTC, with an end to end view of processes for the sub entities; aligned with business objectives. Establish and maintain operational standards, critical metrics, and service levels (where relevant) to ensure high-quality performance from BTC teams Identify and prioritize transformation opportunities to improve efficiency, reduce costs, and enhance value creation. Process Excellence & Optimization Drive process mapping, reengineering, and standardization initiatives using Lean Six Sigma and other tried methodologies. Build scalable, efficient, and effective strategies across capabilities (e.g., Customer Operations, Asset Management, Supply Chain, Sales Enablement etc.). Work with process owners, operation excellence teams in business teams, BTC Integration leads to eliminate waste and automate repetitive, manual tasks through digital tools. Performance Management & Governance Design and implement performance dashboards, metrics, and reporting mechanisms to supervise performance of BTC. Lead operational reviews, root cause analysis, and corrective/preventive action plans. Establish governance frameworks to ensure process compliance and continuous improvement. Customer & Collaborator Engagement Champion customer-centricity and ensure the voice of the customer is embedded in process design and service delivery. Serve as a change agent to drive adoption and engagement across the BTC and business units. Collaborate with internal and external customers to ensure alignment of improvement initiatives with business needs. People Development & Change Leadership Build and lead a high-performing Operational Excellence team. Promote a continuous improvement approach across the organization through training, mentoring, and organizational change. Lead cross-functional transformation programs and initiatives with measurable business impact. Qualifications, Competencies & Capabilities Bachelor s degree or equivalent experience in business, Engineering, Operations, or a related field; MBA or relevant master s degree preferred. 15+ years of shown experience in operations, transformation, or process quality, with at least 3+ years in a senior leadership role. Tried experience in creating positive business impact in shared services, GCC (Global Capability Centres), or centralized service environments. Lean Six Sigma Black Belt certification or equivalent required. Strong program and organizational change experience; PMP certification is a plus. Expertise in data-driven decision-making, performance analytics, and automation/digital tools (e.g., RPA, workflow platforms). Strong leadership, influencing, and communication skills. Key Skills & Competencies: Strategic Leadership Ability to drive global customer quality initiatives and influence key partners. Customer-Centric Approach Deep understanding of customer needs, service quality, and operational standard processes. Data-Driven Decision Making Expertise in insights, analytics, and performance management. Transformation & Change Management Strong background in leading large-scale transformation projects. Digital & Innovation Focus Experience with AI, automation, and digital workforce solutions. Customer & Partner Management Ability to collaborate across functions, geographies, and external partners. Technical Capability Shown understanding & experience with Customer journey and experience Balance Scorecard Reporting Six Sigma Black Belt Certified Agile Scrum Master & Practitioner Exemplifies and promotes Agile values and principles Experience and knowledge of organizational change principles, methodologies, and tools Experience of project management toolsets e.g., MS Project, JIRA etc Statistical and data analysis skills Leadership & EQ Capability Shown experience of influencing customers beyond the BTC/GCC to unlock business value through end to end process optimisation. Experience of succeeding in sophisticated and changing environments, including ability to work efficiently in a fast-paced environment and handle daily planned and unplanned activities Strong team alignment skills and ability to work with whom you have no direct authority over Effective communication skills; able to communicate efficiently at all levels Strong influencing skills - able to gain acceptance to ideas from senior customers and comfortable in the space of challenge and difficult conversations Is self-aware and skilled at handling impact on others Applies judgement and common sense at scale - demonstrates global understanding of the wider business in support of cross segment/border working and ability to apply sound judgement / wise counsel Business Capability Ability to make decisions clearly aligned to end user/business and bp strategy Customer management ability to engage, collaborate, co-create with and influence key Business customers. Uses partnering, basic consultancy skills and a coach approach to build trust. Is continually enhancing skills in active listening, influencing, facilitation and communication Outstanding verbal and written communication skills to interact with functional and technical colleagues, and end users, with a passion for customer service Excellent problem solving and Business analysis skills: timeline planning, requirements definition and documentation, test planning, deployment approaches Ability to accurately collect information to understand and assess the clients needs and situation. Adept documentation abilities, with experience in preparing Business requirements and supporting documentation. Experience of giving to extraordinary employee / user experiences using design thinking and service-centric design methodologies Approaches Own your success - Demonstrates leadership and is accountable for driving team performance; Inspires teams to evaluate and enhance delivery of Business outcomes; Models safe and ethical work practices and a culture of transparency Think big - Actively seeks opportunities to transform and enhance processes and systems; Constantly seeks ways to transform, improve and innovate; Builds the skills and knowledge of the team and promotes a good team environment Be curious - Encourages a culture of curiosity across teams; Ensures the delivery and improvement of digital solutions to benefit customers; Supports the team to try new technologies, fail and learn fast and implement solutions at pace Effortless customer experiences - Drives team to understand customer needs and deliver digital magnificent self-service customer experiences Digital first - Keeps up to date with digital innovation and seeks digital solutions for problems, Encourages the team to deliver creative digital solutions Success Metrics: Cost savings and productivity gains from process optimization initiatives. Improvement in customer satisfaction and service level performance. Adoption rate of standardized processes and digital tools. Efficiency metrics (cycle time, error rates, first-time-right, etc.) Engagement and development of continuous improvement culture. Travel Requirement Some travel may be required with this role, this is negotiable Relocation Assistance: This role is eligible for relocation within country Remote Type: This position is not available for remote working Skills: Agile Methodology, Operational Excellence, Operational Excellence (OpEx), Operational Leadership, Performance management, Portfolio Management, Program Management, Project execution planning, Project Leadership, Project Team Management, Requirements Management, Reviews, Risk Management, Scrum Methodology, Six Sigma, Sourcing Management, Stakeholder Management, Strategy and business case, Transformation Projects

Driving Improvements for NVA reduction by Process change/ Method improvement using methodologies such as VSM Measurement of productivity and driving productivity improvement projects at all WH & CFA locations Workout of manpower requirement for all WH & CFA locations Work as a catalyst for Change management system Driving Cost reduction project & its implementation at all WH Layout planning and its execution for WH & CFA Working on Debottlenecking projects Process flow improvement leading to lead time reduction by utilizing VSM techniques. Capex Budget Planning, Utilization and project implementation for all W/H Revenue Budget planning, monitoring & execution for all W/H Driving PDCA approach and Technical support to all SBU Kaizen team to improve P,Q,C,D,S,M Parameters Awareness about Manufacturing/Process excellence assessment Involvement in Kaizen & 5S Implementation To do Work measurement by using different kind of measurement tools like time study, sample study & MOST Support for Implementation of IMS & other management initiatives. Support to Project team for Asset management Systems/ SAP knowledge: Creating PR in system Preferred Industries Education Qualification Bachelor of Engineering/ BTECH - Should be an Industrial Engineer General Experience 15 + years of relevant work experience Critical Experience Skill Set: Functional Competency 1. Driving Innovation Cultural at plant level and identify projects. 2. Implementation of TPM-Pillers JH, PM & KK at plant 3. Familiar with Ergonomics tools & able to to do improvement to eliminate/Reduce fatigue level of work station 4. Knowledge about VSM (Value stream Mapping) 5. Work measurement Techniques (MOST) etc Leadership Competency 1. Customer Focus :- Fulfillment of operation requirement thru improvement projects 2. Innovation led transformation- Driving Improving productivity & cost reduction, 3. Result Orientation with execution excellence 4. Leveraging Human Capital Team building thru training and working in different level of CFT s

Our Company: We re Hitachi Digital, a company at the forefront of digital transformation and the fastest growing division of Hitachi Group. We re crucial to the company s strategy and ambition to become a premier global player in the massive and fast-moving digital transformation market. Our group companies, including GlobalLogic, Hitachi Digital Services, Hitachi Vantara and more, offer comprehensive services that span the entire digital lifecycle, from initial idea to full-scale operation and the infrastructure to run it on. Hitachi Digital represents One Hitachi, integrating domain knowledge and digital capabilities, and harnessing the power of the entire portfolio of services, technologies, and partnerships, to accelerate synergy creation and make real-world impact for our customers and society as a whole. Imagine the sheer breadth of talent it takes to unleash a digital future. We don t expect you to fit every requirement your life experience, character, perspective, and passion for achieving great things in the world are equally as important to us. The role: The Finance Transformation Strategic Partner is pivotal in shaping and executing finance transformation initiatives. This role demands a comprehensive grasp of finance processes, technology, project management and change management to ensure the successful implementation and adoption of new systems/tools and processes. By identifying AI business opportunities, you will contribute to the advancement of the Hitachi Digital Corporate Services (HDCS) organization. As Senior Director, Finance Transformation Strategic Partner you will work independently to lead the development and implementation of transformation projects within the HDCS teams. You will be facilitating strategic and innovative initiatives to meet HDCS growth targets, while driving the shift of life-cycle process implementation and an optimization mindset Key Responsibilities: Leadership role responsible for executing transformational, cross functional projects from inception to completion, ensuring alignment with HDCS and CFO strategic focus. Expanded leadership oversight and collaboration across corporate services groups on location. Transition ideas from concept to execution through advanced mapping and analytics. Collaborate with senior leadership to define the finance transformation strategy and roadmap. Act as liaison between HDCS and Op-Cos to identify opportunities for building new capabilities. Develop 3-5 automation roadmap with IT partners to align with strategy of HDCS as a global solutions provider. Analyze current finance processes and identify opportunities for improvement and automation. Develop and implement change management plans to ensure smooth transition and adoption of new processes and systems. Partner with IT and other departments to ensure seamless integration of new technologies. Monitor and report on the progress of transformation initiatives, providing regular updates to stakeholders. Provide training and support to finance teams on new processes and systems. Stay abreast of industry trends and best practices in finance transformation. Develop and present business cases for AI -driven initiatives, leveraging predictive analytics and scenario modeling to demonstrate benefits and ROI. Build M&A playbook for HDCS. Develop COP (community of practice) in HDCS for PMO, OCM and transformation. What you ll bring: Qualifications: Master s degree in finance, accounting (or related field) plus recognized accounting certification or experience. 10+ years of progressive international finance and accounting experience. Proven record of leading large, diverse, high performing teams and achieving objectives. Lean certification/successful process optimization track record. Proven experience in leading complex business transformation projects, preferably in a large organization. Strong understanding of finance processes, systems, and technology. Excellent project management and change management skills. High level of facilitation, conflict resolution, and negotiation with cross-functional teams and influence stakeholders at all levels. Strong analytical and problem-solving skills. Proven experience in utilizing AI to develop and deliver business cases. Excellent communication and interpersonal skills. Ability to work effectively in a deep matrixed organization. Specific Skills Required: Advanced Excel Skills: Proficiency in using Excel for financial modeling, data analysis, and reporting. Certification: PMO and OCM certified. ERP Systems Knowledge: Experience with ERP systems such as SAP, Oracle, or Microsoft Dynamics, preferably SAP implementation Data Analytics: Ability to analyze large datasets and derive actionable insights using tools like SQL, Tableau, or Power BI. Process Improvement: Expertise in Lean Six Sigma or other process improvement methodologies. Technical Acumen: Understanding of finance-related technologies and software, including automation tools and AI applications. Strategic Thinking: Ability to think strategically and align finance transformation initiatives with overall business goals. Leadership: Strong leadership skills to guide and motivate teams through transformation. About us: We re a global, 1000-strong, diverse team of professional experts, promoting and delivering Social Innovation through our One Hitachi initiative (OT x IT x Product) and working on projects that have a real-world impact. We re curious, passionate and empowered, blending our legacy of 110 years of innovation with our shaping our future. Here you re not just another employee; you re part of a tradition of excellence and a community working towards creating a digital future. #LI-RC Championing diversity, equity, and inclusion Diversity, equity, and inclusion (DEI) are integral to our culture and identity. Diverse thinking, a commitment to allyship, and a culture of empowerment help us achieve powerful results. We want you to be you, with all the ideas, lived experience, and fresh perspective that brings. We support your uniqueness and encourage people from all backgrounds to apply and realize their full potential as part of our team. How we look after you We help take care of your today and tomorrow with industry-leading benefits, support, and services that look after your holistic health and wellbeing. We re also champions of life balance and offer flexible arrangements that work for you (role and location dependent). We re always looking for new ways of working that bring out our best, which leads to unexpected ideas. So here, you ll experience a sense of belonging, and discover autonomy, freedom, and ownership as you work alongside talented people you enjoy sharing knowledge with. We re proud to say we re an equal opportunity employer and welcome all applicants for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran, age, disability status or any other protected characteristic. Should you need reasonable accommodations during the recruitment process, please let us know so that we can do our best to set you up for success.