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0.0 - 5.0 years
2 - 5 Lacs
Noida, Gurugram, Delhi / NCR
Work from Office
BIGGEST TRAVEL BPO Handling International Travel Queries (reservation and booking ) over calls, resolving queries , complaints etc 12 Month INT BPO EXP GRAD, UG BOTH CAN APPLY BOTH SIDE CABS 5 DAYS WORKING unlimitd incentives 9650621172 Required Candidate profile BIGGEST TRAVEL BPO Handling International Travel Queries (reservation and booking)over calls, resolving queries 12 Month INT BPO EXP GRAD CAN APPLY BOTH SIDE CABS 5 DAYS WORKING unlimitd incentives
Posted 2 weeks ago
1.0 - 5.0 years
4 - 6 Lacs
Bengaluru
Work from Office
Greetings !!! We are hiring for top MNC Firms with attractive salary packages in the market. For more clarification about this job role, please feel free to reach out to us on the below mentioned number: For More Details Call : HR Swathi @ 9538878907 (call or whats app) Email id : Swathi@thejobfactory.co.in (Please send us a message on WhatsApp in case the numbers are busy). NOTE: Provisional degree certificate and Govt ID mandatory. Job Details Process: International Voice Process Work Location : Bangalore Cab Service : 1 way provided CTC Details: Exp UG & Grads - Sal Upto 5.6 to 6LPA Shift Timings : Rotational Shifts / Rotational Off Qualifications : Any Graduates / Any Post Graduates with Certificates/ Any Undergraduates(with customer support experience) Roles and Responsibilities Its a customer Support profile were you have to interact with the customers (Inbound / Outbound process) to resolve the issues that the customers are facing. Desired Candidate Profile * Any Graduate / Post Graduates / Undergraduates with minimum of 12+months of experience in International voice process mandatory. *Only Customer Service Experience. * International Voice or technical Back ground preferred Perks and Benefits *Incentives *Insurance *Cab Facility [NOTE- ONLY IMEDEATE JOINERS] For More Details Call : HR Swathi @ 9538878907 (call or whats app) Email id : Swathi@thejobfactory.co.in
Posted 2 weeks ago
1.0 - 4.0 years
2 - 4 Lacs
Noida, Gurugram, Delhi / NCR
Work from Office
Hiring - SEMI TECH Voice Process. Grad/UG/BTECH 24*7 Shift Location - Gurgaon One Year BPO Experience Required 5 Days working. GOOD Written Skills Needed Salary 22K -33k +Incentive+ Transport allowance Candidate Can Call or whtsaap RUBY - 8368392241
Posted 2 weeks ago
0.0 - 5.0 years
3 - 5 Lacs
Noida, Gurugram, Delhi / NCR
Work from Office
EXCELLENT COMMUNICATION REQUIRED Hiring for Voice & Blended FOR GURGAON Grad/UG/BTECH/CAN APPLY FRESHER AND EXPERIENCE CAN APPLY 24*7 Shift 5 Days working Salary fresher 25K- exp 38k+Incentive+Transport allowance Call or whtsapp RUBY - 8368392241
Posted 2 weeks ago
1.0 - 6.0 years
1 - 4 Lacs
Chennai
Work from Office
Role: Technical Voice Support Minimum 6 months exp into handling Technical Voice issues Good communication Immediate joiners preferred. Rotational shift Location: Chennai Thanks Pavithra@jobseeks4u.com
Posted 2 weeks ago
1.0 - 5.0 years
1 - 5 Lacs
New Delhi, Gurugram, Delhi / NCR
Work from Office
Hey Jobseekers We are looking for a dedicated/ professional and detailed oriented CCR for an Airline Process. This role involves providing customer service support on calls for airline process.We are seeking a highly motivated and customer-focused BPO Customer Service Representative to join our team. This role involves providing exceptional service to customers through various communication channels (phone) addressing their travel-related inquiries, and assisting with bookings, cancellations, and changes to ensure a seamless and positive experience. Who we are looking for? Customer Assistance: Handle inbound customer calls and timely information about flight bookings, hotel reservations, car rentals, and travel packages. Customer-Centric Approach: A strong focus on delivering excellent customer service, demonstrating patience and empathy when handling challenging customer situations. Problem-Solving Ability: The ability to troubleshoot and resolve customer issues quickly, utilizing available resources and knowledge. Multitasking: Capable of handling multiple customer inquiries and tasks simultaneously while maintaining a high level of service. Attention to Detail: Ensure the accuracy of bookings, changes, and customer data, as well as adherence to Expedias policies and procedures. Adaptability: Comfortable with working in a fast-paced environment, including managing shifting priorities and handling a variety of customer requests. Technical Proficiency: Familiarity with customer service software, booking systems, and basic office tools. Experience with CRM platforms is a plus. Teamwork: Able to collaborate effectively with other team members and departments to resolve customer issues and share knowledge. Time Management: Strong organizational skills and the ability to meet performance targets and deadlines while maintaining service quality. Preferred Qualifications and Experience: Previous experience in a customer service role, especially within the travel, hospitality, or BPO industry. Minimum Bachelor's degree/ Under grad drop out Excellent communication skills What you will be signing up for? Promising career progression Best in industry compensation Transport facility Comprehensive training and development throughout your tenure World class work culture, you would not want to miss! WALKIN Timing: 11am - 3pm POC- HR TANYA Carry your CV And Passport size photo. Mention (HR Tanya) on top of cv. Whatsapp your CV on 9289837643
Posted 2 weeks ago
1.0 - 3.0 years
2 - 3 Lacs
Kolkata
Work from Office
Job description Greetings from Teleperformance!!! We have a great opportunity as Customer Support for our premium client, Technical Giant Interested candidates can contact Hr Barnali at barnali.dutta@teleperformancedibs.com by sharing cv and mentioning keyword "Kolkata". International Voice Process Role & responsibilities Only Experience can apply (Should have necessary documents minimum 6months) Under Graduate + experience or Graduate + experience can apply Candidate should have excellent communication skills. Job Description: Work Mode: Work From Office Inbound process Working days: 5 days with 2 weekly rotational off. One side cab facility provided during odd timings (should be within hiring zone or willing to relocate) Preferred Candidates: Immediate Joiners Preferred Languages: Candidate who have excellent English communication no MTI (mother tongue influence) Excellent communication skills are Mandatory. Should have typing speed of 30 wpm with 90% accuracy. Salary- 27k inhand Preferred Candidates: Should have excellent command in English communication, spoken, reading and writing Should be tech savvy and smart Should have technical knowledge about phones, laptops and current products along with trouble shooting knowledge Preferred candidates from ICSE , CBSE board, Science stream, Btech, Bsc, Bca etc. Interview Rounds HR interview Assessment Operation Round If interested share CV at barnali.dutta@teleperformancedibs.com or Contact HR Barnalie at by sharing cv barnali.dutta@teleperformancedibs.com and mentioning keyword "Kolkata"
Posted 2 weeks ago
1.0 - 5.0 years
4 - 6 Lacs
Hyderabad
Remote
Job description We Are Hiring for International voice Profile -: Associate / Senior Associate (Customer Support) Languages req: Excellent English communication Requirement -: Good Communication Skills Exp-: 6m- 5 yrs in int voice / Chat No Freshers *** WFH - Max salary 4.6*** WFO - Max salary 6L **** Shifts: Rotational Location : Hyderabad Responsibilities and Duties: The primary responsibilities of a Customer Service specialist would be: Handling escalations and complex queries. Manage large amounts of incoming and outgoing calls / Emails/ Chats Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints. Identify and assess customers needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Key skills required: Proven customer support experience or experience as a client service representative Excellent communications skills Ability to listen and active problem solving skills Good interpersonal skills Ability to handle pressure Ability to multi-task, prioritize, and manage time effectively Job Type: Full-time Qualification :Higher Secondary(12th Pass) / Any graduates (Note: All the rounds are Held through telephonic) Contact HR 8105833817 9606523804 9606553830 9606553812 9606521172 6364808230 6364803282 Email : careers@glympsehr.com !!!Thanks & Regards HR TEAM!!!
Posted 2 weeks ago
0.0 - 1.0 years
2 - 3 Lacs
Gurugram
Work from Office
Join Teleperformance Exciting Opportunity! International Blended Process (Chat + Voice) Location- Udyog Vihar Phase III, Sector 19, Gurugram, Haryana 122016 (Work From Office) Grad/Undergrad both can apply Rotational Shifts and Week off Fresher/Exp both can apply 5 days working Cab facility available for both side Salary- 27K CTC Monthly Interested can send their resume at 8954826267
Posted 2 weeks ago
0.0 - 3.0 years
2 - 2 Lacs
Bengaluru
Remote
,Roles and Responsibilities: Handle customer queries via phone calls, emails, or chats to resolve their issues in a timely and professional manner. Collaborate with internal teams to resolve complex customer complaints. Desired Candidate Profile: 0-3 years of experience in a BPO/Call Centre environment handling domestic processes. Excellent communication skills in Hindi and English; ability to handle multiple conversations simultaneously. Preferred Candidate Profiles Education - PUC / Any Graduate Fresher / Experience Language - English + Hindi 6 days working (Any 9 hours Login) - 24/7 shift Salary - CTC 21000/- System Confirigation: Required Own System Minimum 8GB RAM WIFI Connection (min - 45wps) Windows 10/11 Headphones (Mandatory) Interested Candidates, please share your resume with the below-mentioned Mail ID: Jennifer.J@startek.com D.Mary@startek.com
Posted 2 weeks ago
0.0 - 3.0 years
3 - 3 Lacs
Noida, Gurugram
Work from Office
Role & responsibilities Wipro Hiring for HRO profile in Gurugram and Noida location. Wherein Graduate Fresher and Experienced can apply. Preferred candidate profile Grad Fresher and Exp. Final Year Result Awaited can also apply Need Good Communication-skills Perks and Benefits- Salary- 22k to 27k+ 8 to10k Incentives Both side cabs Sat and Sun Fixed Offs Opportunity to make career in HR Domain Click on "Apply NOW" Call me or Text me +91 9211561367
Posted 2 weeks ago
0.0 - 2.0 years
2 - 4 Lacs
Noida, Gurugram, Delhi / NCR
Work from Office
Job Description Hiring for Leading ITES Company In Noida for International Voice Support Key Highlights: 1: Graduate/UG Fresher 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred Salary Compesation - Upto Rs 3.60 LPA (For Freshers) For 2 years Int Voice Experienced it can go upto Rs 4.80 LPA A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Whatsapp / Call -- Simran : 9821182647 Riya : 9628373761 Mehvish : 9628373766 Devika : 9821182651 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Posted 2 weeks ago
1.0 - 4.0 years
3 - 5 Lacs
Bengaluru
Work from Office
Hiring for Voice / Non voice process Graduate or undergraduate with min 6 months exp can apply 5 days working Rotational shift cab provided immediate joining Sal 3.5 lpa-5.3 lpa walk In Interview Call : HR Lilly @ 9880951682 (Call or whatsapp )
Posted 2 weeks ago
1.0 - 6.0 years
3 - 4 Lacs
Bengaluru
Work from Office
Greeting rom Trigent !! Share CV : sanovar_f@trigent.com JOB DESCRIPTION: Hiring for 6 month contract Role for international voice ( NOTE : Contact Ends on 15th Dec 2024 ) Share your CV who are okay to work for 6month contract role Responsibilities: Make outbound calls to the candidate and motivate them to complete job application. • Schedule/reschedule first day of work for the employees and sharing necessary information. • Review application form and make sure all the details are filled appropriately. • Handle inbound calls and resolve candidates queries. • Respond to candidates queries over email/text. • Resolve queries on a ticketing platform. Knowledge of Service now will be added advantage • Provide excellent experience to the candidates. • Maintaining a quality score of 90% and above throughout. • Escalate issues and seek advice when faced with complex issues/problems • Ensure process controls are in place; Maintain, validate and update process documentations as applicable to ensure compliance with documentation requirements Must be able to propose process improvement ideas which can reduce time, improved accuracy or enhance controls Participate in Team building activities Ensure and maintain the security and confidentiality of client data Ensure Customer Satisfaction Requirements: • Proven work experience in an international contact centre environment (preferably USA) in making/receiving calls. • Experience working and delivering under strict timeline. • Should have neutral accent • Excellent communication skills (verbal and written). • An ability to handle sensitive and confidential information. • Agile and flexible with work schedule. • Experience working and navigation on multiple systems/tools. • Logical and analytical thought process. • Willing to work in any US shift (EST/CST/MST/PST). • Willing to work in rotational shifts and rotations week off as and when required NOTE : Contact Ends on 15th Dec 2024 Location : Bangalore Salary upto :4.8 LPA Need min 6Months to 6 Years international voice exp work from office only immediate joiner Fresher with Who all have Original gradution marks sheets and convocation can apply Freshers salary : 25k CTC (20K In hand )Exp Salary :upto 4.8LPA Rounds of Interview 1 .HR basic screening round (Comminication check) 2 . Versant Test (Cut off 60 ) 3. CD round 4. Ops round Contact on the given number Sanovar - 7975371746 Regards Sanovar Recruitment Specialist
Posted 2 weeks ago
1.0 - 4.0 years
2 - 3 Lacs
Navi Mumbai, Mumbai (All Areas)
Work from Office
Role & responsibilities: Process details: inbound process+upselling Experience :Graduate /HSC With 1 year experience in calling process with documents Shift timing: 6.30 am to 8:30 pm in between 9 hrs shift 5 days working 2 rotational week off *CTC : 35000CTC In hand: 30000k Preferred candidate profile: Minimum 6 months/1 year experience from BPO
Posted 2 weeks ago
1.0 - 5.0 years
2 - 4 Lacs
New Delhi, Gurugram, Delhi / NCR
Work from Office
Hiring for Leading ITES Company In Gurgaon for Customer Support. Key Highlights: 1: Graduate/UG with min 1 year experience in International BPO 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qasim @ 8056419536 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Posted 2 weeks ago
1.0 - 5.0 years
3 - 5 Lacs
Noida, Gurugram, Delhi / NCR
Work from Office
Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 year experience in customer service 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qizra @ 90108 97647, Qasim @ 8056419536, Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Posted 2 weeks ago
1.0 - 6.0 years
4 - 6 Lacs
Gurugram, Delhi / NCR
Work from Office
Opening for a Blended process. Responsible for solving queries of the customers related to various digital marketing plans over the chat and calls. We are also hiring for a financial blended customer service process also Viraj @8294897343 /7827642775 Required Candidate profile UG/ Graduates with 1 year of international customer service experience can apply. Candidate should be proficient with written and spoken english Candidate should be comfortable working in 24*7 shifts. Perks and benefits Good incentives career growth. 5 days working.
Posted 2 weeks ago
0.0 - 5.0 years
1 - 2 Lacs
Gurugram
Remote
we are looking for candidates to work for Customer service process with salary up to 18000 ctc Excellent English Speaking skills required, must have own laptop and wifi connection Permanent work from home Call Hr Nishad 9773254215 Husna 8828629587
Posted 2 weeks ago
0.0 - 5.0 years
2 - 3 Lacs
Thane, Navi Mumbai, Dombivli
Work from Office
Job description Handle customer queries via Voice email , chat.. Provide excellent customer service by resolving issues promptly. Work on international Voice process for multiple clients Utilize blended process skills to handle semi-voice calls
Posted 2 weeks ago
0.0 - 5.0 years
3 - 6 Lacs
Bengaluru
Work from Office
**"Join Our International Voice Process Team!"** - Are you passionate about customer service? JobShop is hiring for international voice process roles! Assist customers from various countries, providing solutions and support. Enjoy competitive salaries and great benefits. Apply today! 1. Tech Support English + Hindi (5 days working + 2 way Cab) Work Location : Bengaluru, whitefield Salary upto 30,000 per month Minimum 1 year experience a must Call HR Adeeba On 7975182651 or 9964080000. You can also visit our website jobshop.ai to chat with our HR Recruiters 2. International Technical Support (Non Voice) - US Shift (5 days working + 2 way Cab) Work Location : Bengaluru, whitefield Salary upto 26,000 per month Minimum 1 year experience a must Call HR Adeeba On 7975182651 or 9964080000. You can also visit our website jobshop.ai to chat with our HR Recruiters 3. International Customer Support (Non Voice) - US Shift (5 days working + 1 way Cab) Work Location : Bengaluru, Manyata Tech Park Salary upto 26,000 per month Minimum 1 year experience a must Call HR Adeeba On 7975182651 or 9964080000. You can also visit our website jobshop.ai to chat with our HR Recruiters 4. International Customer Support ( Voice) - US Shift (5 days working + 1 way Cab) Work Location : Bengaluru, Bellandur Tech Park Salary upto 32,000 per month Minimum Fresher or 1 year experience a must Call HR Adeeba On 7975182651 or 9964080000. You can also visit our website jobshop.ai to chat with our HR Recruiters Apart from these positions we have 200+ open positions which you can view by visiting our website jobshop.ai Daily Walkin Drives, book your slots today #CallCenter #BPO #CustomerService #Customercare #TechSupport #NonVoice #jobsinbengaluru
Posted 2 weeks ago
0.0 - 5.0 years
0 - 2 Lacs
Bengaluru
Work from Office
Role & responsibilities Handle inbound and outbound international calls professionally. Assist customers by resolving queries, providing product information, and offering support. Maintain a friendly and empathetic tone while managing diverse customer interactions. Document call details and update customer information accurately in the CRM system. Follow company policies and procedures to ensure consistent service quality. Achieve daily/weekly targets and contribute to team goals. B.TECH , B.Sc, Any Post Graduation freshers are not eligible. Anyone who attended interview before 30 days are not eligible to attend walkin. Disclaimer: Firstsource follows a fair, transparent, and merit-based hiring process. We never ask for money at any stage. Beware of fraudulent offers and always verify through our official channels or @firstsource.com email addresses.
Posted 2 weeks ago
0.0 - 5.0 years
1 - 2 Lacs
Jaipur
Remote
we are looking for candidates to work for Customer service process with salary up to 18000 ctc for expereince Excellent English Speaking skills required, must have own laptop and wifi connection Permanent work from home Call Hr Rehman 7208698865
Posted 2 weeks ago
0.0 - 5.0 years
0 - 2 Lacs
Bengaluru
Work from Office
Role & responsibilities Location: Bangalore Experience: 1-3 Years (Freshers can also apply) Job Description: We are seeking a diligent and detail-oriented Email Process Executive to join our team. The ideal candidate will handle end-to-end email communication, ensuring timely and accurate responses to customer queries, and providing excellent service through email channels. Key Responsibilities: Manage and respond to high volumes of incoming customer emails professionally and promptly. Resolve customer queries and complaints via email, maintaining a positive and empathetic tone. Categorize, prioritize, and escalate emails as necessary. Maintain email templates and update FAQs to ensure consistent communication. Collaborate with internal teams to gather information and provide accurate responses. Track email performance metrics and suggest process improvements to enhance efficiency.
Posted 2 weeks ago
0.0 - 5.0 years
2 - 6 Lacs
Noida, Gurugram, Delhi / NCR
Work from Office
Hiring for International BPO Location - Noida & Gurgaon Graduate & UG both can apply Fresher can also apply 5 Days Working Voice & Non-Voice Rotational Shifts & Offs Lucrative Incentives Complimentary Meals* Urvi - 9319552570 Prerna - 8826899931
Posted 2 weeks ago
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