Billing cum Sales Executive

Job role

We are seeking a detail-oriented and dynamic Billing cum Accounts Executive to join our team. This role is responsible for managing billing and invoicing processes, as well as assisting in sales operations to support the company’s growth. The ideal candidate will have strong analytical skills, excellent communication abilities, and a commitment to providing exceptional customer service.

Key Responsibilities:

• Billing and Invoicing:
• Prepare and issue accurate invoices to customers based on sales orders.
• Ensure timely billing and follow-up on outstanding payments.
• Reconcile customer accounts and resolve discrepancies promptly.
• Maintain accurate records of billing transactions and client information.
• Sales Support:
• Assist the sales team in preparing quotations, proposals, and sales orders.
• Coordinate with customers and internal departments to confirm product availability and delivery timelines.
• Address customer inquiries regarding pricing, product details, and order status.
• Prepare sales reports, analyze trends, and suggest improvements to enhance sales performance.
• Customer Relationship Management:
• Build and maintain positive relationships with clients, addressing their billing and product inquiries.
• Ensure customer satisfaction by providing prompt responses and resolutions.
• Manage customer accounts, updating contact details and tracking interactions.
• Inventory and Product Management:
• Coordinate with the inventory team to ensure product availability for timely order fulfillment.
• Track stock levels, suggesting reorders as needed to prevent stockouts.
• Monitor and update product pricing and promotional offers.
• Documentation and Compliance:
• Ensure all billing and sales processes comply with company policies and regulatory requirements.
• Keep accurate records of transactions for audits and compliance checks.
• Prepare and manage documentation related to sales contracts, agreements, and other relevant records.
• Qualifications:
• Bachelor’s degree in Business, Accounting, Commerce, or a related field.

Skills and Competencies:

• High attention to detail and accuracy.
• Strong analytical and problem-solving skills.
• Ability to work independently as well as part of a team.
• Customer-oriented with a focus on maintaining client satisfaction.

Working Conditions: This role may require occasional overtime to meet billing deadlines or support sales operations during peak times.

• Proven experience in billing, sales support, or a similar role.
• Strong knowledge of billing software and sales management systems.
• Excellent communication, organization, and time management skills.
• Proficient in Microsoft Office Suite, particularly Excel and Word.

Job Type: Full-time

Pay: ₹12,000.00 - ₹20,000.00 per month

Schedule:

• Day shift

Work Location: In person

Expected Start Date: 01/07/2025