Posted:1 day ago|
Platform:
Work from Office
Full Time
What you'll do
Bengali Voice Telesales Process
Matrimomy.com Limited, Ground Floor, P S Srijan Tech Park, DN52, Street Number 11, DN Block, Sector V, Bidhannagar, Kolkata, West Bengal 700091.
Guddu Singh: 9875412573 (CALL/WHATSAPP)
The Tele sales & Service Associate of Bharat Matrimony sells paid memberships over phone to clients who are looking for matrimony alliances. The job is to reach out to various customers over phone, explain them the product & features and deliver value to the customers.
Responsible for making outbound calls and regular follow up on leads assigned. Build a strong relationship / trust with customers by understanding the customer requirements and suggesting the right product to the Customers.
Selling Membership over the phone and achieve the targeted sales numbers & value, set quality parameters.
Explaining the product features in detail and how to use the packages.
Understand the Customer requirements, encourage them to upgrade / renew the matrimony packages.
Address all the issues / grievances of customers and provide the right customer experience. Capture the insights from customer interactions and share it with the internal team. Strictly adhere to the process requirements
Customer Orientation
Language skills English / Regional language
Telemarketing / Selling Skills
Values Integrity / Honesty / Respect
Communication Oral & Written skills / Listening
Executive Presence
Business / Telephone Etiquette
On time salary every month of 30th/31st
Sales incentive.
PF, ESIC, Gratuity facilities.
Every year salary increment & promotion.
Leaves benefits.
Learning & development continuous training facilities.
Matrimony com
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