467 Backend Operations Jobs - Page 17

Job Opening: Customer Support Executive Email & Chat Process Company: TATA Digital Openings: 150 Positions Job Details: Role: Customer Support Executive (Non-Voice & Voice Minor) Mode of Support: 90% Email/Chat, 10% Calling Shift Timings: Girls: 9:00 AM 9:00 PM Boys : 9:00 AM 12:00 AM (Midnight) Weekly Off: Rotational Training: 12 days (Paid) Eligibility Criteria: Minimum HSC pass with BPO experience Graduates (Freshers) are also welcome Versant Level 4+ is mandatory Good English communication skills (written and verbal) Typing speed: Minimum 30+ WPM with 90% accuracy Job Type: Full-Time | Work from Office Compensation: CTC: 22,000/- In-hand Salary: 17,000/- Location: Navi Mumbai /Thane Apply Now: To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Mayuresh :- 9822643973

Role Overview Job Fulfilment & Marketplace Operations Location: ETT, Noida Experience Required: 3–6 years Function: Client Operations – Naukrigulf --- Role Purpose: This role is critical to ensuring that Naukrigulf maintains its position as a reliable, high-quality recruitment platform for the Gulf region. You will be responsible for managing end-to-end job fulfilment for our clients, maintaining the quality of free jobs on the site and contributing to operational excellence through data insights, process enhancements, and collaboration across functions. The person in this role will work at the intersection of execution, quality control, and platform reputation. If you take pride in delivering work with speed and precision, and enjoy improving processes while managing daily ops, this role is for you. --- Key Responsibilities: 1. Job Fulfilment (Core Delivery Mandate): Ensure timely and error-free posting of paid client jobs as per platform standards. Review job content, apply the right categorization, keywords, and visibility enhancements. Coordinate with Sales and Client Servicing teams to close gaps or discrepancies. Maintain high SLA adherence and serve as a reliable execution partner to client-facing teams. 2. Free Job Screening & Marketplace Moderation: Screen incoming free job submissions daily, applying filters to block spam, duplicates, and irrelevant listings. Use the internal job dictionary and category rules to maintain listing hygiene. Raise flags for potential violations or borderline content that may affect brand credibility. Continuously contribute to refining screening logic and SOPs. 3. Platform Hygiene & Job Quality Audits: Conduct periodic checks of live jobs to identify outdated, poor-quality, or misclassified listings. Work with web crawling and product teams to support accurate job mapping from aggregated sources. Recommend clean-up or improvement actions based on observed job trends. 4. Data Reporting & Operational Insights: Track volume of jobs processed, rejection reasons, SLA metrics, and queue status. Prepare reports to showcase performance and flag areas needing intervention. Use data to make cases for process improvement, automation, or SOP changes. 5. Process Improvement & Workflow Ownership: Take ownership of one or more key operational modules (e.g., blue collar category screening, fast-track job uploads, quality scoring logic). Identify gaps, propose fixes, and pilot new workflows that drive efficiency and accuracy. Contribute to updating documentation and onboarding material for team scaling. 6. Internal Collaboration: Engage with cross-functional teams including Tech, Product, Web Crawling, and Client Servicing to ensure smooth execution of job-related processes. Participate in UATs and new feature rollouts affecting job workflows. --- What Success Looks Like: 1. Jobs are posted fast, right, and on time – with near-zero errors and full SLA compliance for paid clients. 2. Platform remains clean and credible – through careful screening and categorization of all job types. 3. You act like an owner – proactively improving processes, reducing escalations, and enabling Sales/CS/Product to deliver better client value. --- Required Skills & Experience: 3 to 6 years of hands-on experience in backend operations, job content moderation, service delivery, or platform support – preferably in the recruitment, HR tech, or classifieds space. Strong grasp of job taxonomy, content standards, and quality parameters. Proficient in Excel/Google Sheets for reporting and tracking. Detail-oriented, process-driven, and reliable under pressure. Strong coordination and written communication skills. Exposure to Gulf market dynamics is a plus

We are inviting applications for the role of AML/KYC We require someone with extensive knowledge and experience in General Accounting. Responsibilities In this role, you will be responsible for all the activities related to AML/KYC which include: Document findings and ensure this is adequate for quality checks and audits Able to identify red flags and judge the need for issue Able to meet timelines and turn around completed cases to meet service level agreements without compromising on quality Ability to work independently and deliver against commitments Ability to act swiftly and work in a evolving digital environment Should have good knowledge on AML and KYC end to end Process Qualifications we seek in you! Minimum qualifications Advanced Communication and Presentation skills Problem solving and decision-making Preferred qualifications Will consider people with capital markets experience Strong knowledge about AML/CTF and sanctions Good knowledge about banking/capital markets products, processes and platforms contact 8591818500 watsapp only

We are inviting applications for the role of AML/KYC We require someone with extensive knowledge and experience in General Accounting. Responsibilities In this role, you will be responsible for all the activities related to AML/KYC which include: Document findings and ensure this is adequate for quality checks and audits Able to identify red flags and judge the need for issue Able to meet timelines and turn around completed cases to meet service level agreements without compromising on quality Ability to work independently and deliver against commitments Ability to act swiftly and work in a evolving digital environment Should have good knowledge on AML and KYC end to end Process Qualifications we seek in you! Minimum qualifications Advanced Communication and Presentation skills Problem solving and decision-making Preferred qualifications Will consider people with capital markets experience Strong knowledge about AML/CTF and sanctions Good knowledge about banking/capital markets products, processes and platforms contact 8591818500 watsapp only

We are looking for Back Office Operation role in Banking & Finance domain. Positions : Multiple Qualifications : B.COM, BAF, BMS, BBI, Location : Nariman point ( Mumbai) Interview : Face to Face work mode : Work from Office If interested kindly share your CV on recruiter@peopletreeconsultants.com / 9820073110 Once we receive your CV. We will get in touch with you. Thanks.

Reports to (level of category) : Senior Director Mode of Work: Work from office Shift Timing : 6 pm to 3 am Driving Company Values & Vision: As Part of the Senior Leadership team need to make sure complete span is aligned with the end goals and values of the organization. Leadership/Coaching: Provides overall leadership to teams and day-to-day leadership to all DR and Non DRs but which in the span. Coach teams to be able to identify inquiries which are beyond scope of authority and take appropriate actions. Inspire all DRs to focus on adherence to policies and processes, Fosters a positive work environment. Develops and maintains productive working relationship with Sr. Manager & Ops Managers, setting a positive example for their working relationships with their teams. Career Development/Performance & Dialogue: Set goals and standards of performance for DRs and their team members which are linked to business goals; use appropriate measurement methods to monitor progress; take suitable accountability for successful completion of assignments or tasks. Provide on-going dialogue to DRs about their performance. Coaches and helps establish individual development. Continuous Improvement: Identifies and Strategies & approves process changes to improve customer experience. Maintain in-depth knowledge of client needs. Promotes and maintains a positive, professional image of R1 RCM. Knowledge Leadership Candidate is expected to provide knowledge leadership by displaying a high degree of domain expertise in end to end RCM functions. As an AD, Candidate is Responsible for: The Candidate will be responsible for a span in the range of 800 FTEs. The span can vary depending upon process complexity and stage of business P&L Management by keeping close watch on LLR Client relationship management Upselling capabilities and performance to add further business & scope of work Identify and lead projects of high impact within the business Manage delivery of clients expectations outlined in the scope of work SOW. Manage Day to Day Operations by applying appropriate contractual provisions (scope of work), following quality & compliance guidelines, and leveraging expert resources. Ability to oversee and manage a team that will handle Backend service delivery for multiple clients/sites/facility. This role is to ensure that the Middle management are managing their teams and meets all KRAs & SLAs. Understand Operations and Corporate Compliance, Policies and Procedures and best practices. Respond to all telephonic and email inquiries for clients & onsite team in a clear, concise and timely manner. Other duties as outlined by leadership Qualification: Bachelors Degree.

Managing key accounts, ensure timely bookings, system updates, SI/VGM submissions, BL coordination, carrier follow-ups, and full export process compliance (LCL/FCL). Strong process, reporting & stakeholder handling skills required. Required Candidate profile Excellent verbal and written communication. Highly organized with attention to detail. Proactive with strong problem-solving skills. Proficient in Microsoft Office Comfortable with reporting tools

HI JOB SEEKERS WE ARE LOOKING FOR EXPERIENCE DATA OPERATOR SHOULD HAVE WORKED IN BPO BEFORE SALARY UPTO 25K CTC GURGAON LOC /NIGHT SHIFT SHARE CV AT 8630806656

Roles and Responsibilities Manage cash handling activities, including cash deposits, withdrawals, and reconciliations. Perform backend operations tasks such as data entry into Excel sheets and maintain accurate records. Assist with branch operations by providing support to customers and resolving queries efficiently. Ensure compliance with banking regulations and internal policies regarding cashier activities. Maintain a high level of accuracy in all financial transactions.

Role & responsibilities Handling on ground team and their daily service status. Reviewing the teamwork and reporting the same to your Manager. Solving the team problems and supporting them in their task. • Targeting the High-rise societies in your area of operations and meeting them for agreement. Understanding the BTL requirement of client proposal and supporting team. • Handling Team of society management & brand service teams. • Preparing the consolidated report and sharing with the reporting manager. • Managing daily reports of the team and taking execution reports. • Identify the training needs of your team and conduct the same. • Helping the team to complete all assigned tasks and society management. • Working on New society details and Presentation and closing the contract. • Completing assigned tasks by management. • Satisfactory report of client audits by team and sharing the reports. • Analyzing the data and working for better process in Organization to deliver timely service to acquired clients. Preferred candidate profile

Coordinating with internal staff ,external team members to obtain NOCs, and deal with authorities such as RERA, SRA, BMC, Legal institutions and others. Handling Liaison team and Presenting Liaison team work report to directors on a weekly basis. Required Candidate profile Require candidate should have experience in Real Estate. Assisting the Senior Engineers & Architects on day to day basis in implementation of S.R.A. Schemes, act as key liaison point between Directors

Skill required: Property & Casualty- Claims Processing - Insurance Claims Designation: Claims Management Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years Language - Ability: English(International) - Intermediate What would you do? We help insurers redefine their customer experience while accelerating their innovation agenda to drive sustainable growth by transforming to an intelligent operating model. Intelligent Insurance Operations combines our advisory, technology, and operations expertise, global scale, and robust ecosystem with our insurance transformation capabilities. It is structured to address the scope and complexity of the ever-changing insurance environment and offers a flexible operating model that can meet the unique needs of each market segment.Claim processing team collects end-end data dataDevelop and deliver business solutions that support the claims process across its lifecycle, including first notice of loss, claims investigation, payment administration or adjudication, provider reimbursement (health care), subrogation and recovery. What are we looking for? Property and Casualty Insurance Ability to establish strong client relationship Ability to meet deadlines Ability to perform under pressure Ability to work well in a team Prioritization of workload Claims Processing Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Looking for Support Back Office Executive Must have Graduate with good communication skills or System Knowledge, Job Location will be home state HR Sonal -7209290333

We are looking for an Operations Executive to manage and optimize digital ad campaigns, handle ad trafficking, and provide performance reports. The ideal candidate should have strong analytical skills and experience with ad-serving platforms.

Role & responsibilities Job Title - Associate, SDU, India Qualification - Bachelor Degree Experience - 0-3 years Walk-In - Monday to Friday (9:00 AM - 12:00 PM) ReSourcePro Operational Solutions Private Limited About Us: ReSource Pro brings to the insurance industry tools, technology and strategic services that enable profitable growth through operations excellence.Headquartered in New York, ReSource Pros global service centers address client operational needs around the clock.Recognized as an industry thought leader and listed as one of Inc. 500/5000 Fastest Growing Private Companies annually since 2009.Over 6,000+ ReSource Pro employees provide dedicated support to more than 400+ insurance organizations, consistently achieving a 97% client retention rate for over a decade.We help you execute your most complex business objectives with solutions designed to boost performance, productivity and profitability. ReSource Pro Global Achievements: ISG Provider Lens Insurance BPO Services and Platform Solutions 2020ReSource Pro is placed as High in Product Challenger.EVEREST PEAK Matrix P&C Insurance BPS Peak Matrix Assessment 2021ReSource Pro is identified as a strong Market Impact in the list of Major Contenders. What You'll Do: 1. Processes routine insurance tasks and activities for clients with minimal supervision. Responsible for meeting quality, quantity, and timeliness deadlines.2. Operates client system and processes routine insurance tasks and activities for clients with minimal supervision. Follows established procedures and meets quality, quantity, and timeliness standards and information security requirements.3. Interacts with co-workers and supervisors to meet client needs in a timely manner. Works effectively as a member of the team.4. Uses email to communicate with clients and responds promptly to client requests. Composes emails that are clear, polite, and well-organized.5. Reports problems promptly to supervisor and takes initiative to find solutions. The above responsibilities are not inclusive. Other responsibilities may be assigned to this job position depending on business needs What You'll Bring: Communicates effectively Assists in training others effectively Builds good team relationship Demonstrates functional excellence Customer centric Ability to independently operate a variety of client systems and performs a range of insurance processing tasks. Ability to manage the Proof of Concept (POC) period effectively to on board new clients. Interact with client via email or phone regularly to provide status updates, troubleshoot issues, learn new workflows and systems, and promote additional services. Ability to analyze documents and follow complex rules. Ability to stay focused for an extended period of time. Ability to use own initiative for problem solving Customer centric and end-customer focused. What's in it For Me? (+Benefits) Monetary: Salary Range from INR 2.8 LPA INR 3.2 LPA Team budget for team outing/get together Shift allowances up to INR 7700 Performance based incentives up to INR 3000 Overtime pay Employee Referral Bonus Medical insurance covered up to INR 5 Lakh Accidental insurance covered up to INR 10 Lakh Recognition and Development: Performance based promotions Quarterly Rewards and Recognition Training and Professional Development Workshops Other Benefits: Casual dress code Open floor set up (no cabins) Music allowed on the floor and WIFI access Transportation Facilities within 25kms from the workplace Emergency medical services Maternity, Paternity and Child Adoption leaves Annual Corporate gift Interview Process: Round 1: Criteria Corp Day 1 (30 minutes)(Universal Cognitive Aptitude Test and Employee Personality Test)Round 2: Procedure Writing Assessment Day 1 (4.5 hours)(Create a Procedure document as per the training provided)Round 3: Quality First Assessment 6 days(Basic document validation and correct entry of information without making any errors)Offer Letter Shift Timings: Real Time Shift: The Real Time Shift operates from 5:30PM to 7:30AM. Regular Time Shift: The Regular Time Shift operates from 7:00AM to 5:30PM. Mid Shift: The Mid Shift operates from 12:00PM to 10:00PM. The office duration within the shift would be 9 hours (including 1 hour of break). Employee Value Proposition: Join Work with the best in class profession and know what they do Learn Learning is a lifelong process and you will have ample opportunities to develop Advance Real time promotions on business needs. Earn Our total reward strategy is much more than the base salary Location: 2nd & 3rd Floor, Hub 4, Karle Town Center (SEZ)Kempapura Main Road, Nagavara, Bengaluru, 560045, India

Requirements Associate (US HR Operations) Work Experience- Grad Fresher to 3 years of experience Summary Maintains quality service by enforcing quality standards, analyzing and resolving client's problems, and recommending system improvements. Defines objectives, identifies and evaluates trends and options, chooses a course of action, and evaluates outcomes. Develops, coordinates, and enforces systems, policies, procedures, and productivity standards. Accomplishes staff results by communicating job expectations; planning, monitoring, and appraising job results. Adhere compliance and generate control reports. Generate statutory reporting per country requirement. Audit Management - Active participation in internal/external audits. Escalation management. Generating scheduled/ ad-hoc reports. Relevant Experience Excellent verbal and written communication skills. Excellent interpersonal, negotiation, and conflict resolution skills. Excellent organizational skills and attention to detail. Excellent time management skills with a proven ability to meet deadlines. Strong analytical and problem-solving skills. Ability to prioritize tasks and to delegate them when appropriate. Ability to act with integrity, professionalism, and confidentiality. Thorough knowledge of employment-related laws and regulations. Proficient with Microsoft Office Suite or related software. Proficiency with or the ability to quickly learn the organizations HRIS and talent management systems. Category Back office/Data Handling or Data Management Working Conditions Fixed evening shift (5 days working). Saturdays and Sundays are fixed off. Education Skills Any graduate: BA/B.Com/B.Sc, MA, M.Com, MBA, PGDM. All 6 semester original mark sheets in hard copy is mandatory. Work Location Airoli Note: Mandatory to carry hardcopy of CV.

Job Opening: Customer Support Executive Email & Chat Process Company: TATA Digital Openings: 150 Positions Job Details: Role: Customer Support Executive (Non-Voice & Voice Minor) Mode of Support: 90% Email/Chat, 10% Calling Shift Timings: Girls: 9:00 AM 9:00 PM Boys : 9:00 AM 12:00 AM (Midnight) Weekly Off: Rotational Training: 12 days (Paid) Eligibility Criteria: Minimum HSC pass with BPO experience Graduates (Freshers) are also welcome Versant Level 4+ is mandatory Good English communication skills (written and verbal) Typing speed: Minimum 30+ WPM with 90% accuracy Job Type: Full-Time | Work from Office Compensation: CTC: 22,000/- In-hand Salary: 17,000/- Location: Navi Mumbai /Thane Apply Now: To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Komal: 9822857713

We are looking for Freshers Jobs in Chennai Role & responsibilities - Handling shipment booking & attending walk-in customers Good communication skills in English Immediate Requirement Call 6385135552

Hiring Freshers & Experience English & Tamil Bpo Voice process Location: Chennai / Hyderabad/Bangalore Salary : 12k-14k inhand plus Incentives Graduation not mandatory for Chennai location -Call Uma 6357012699 For More Info . . Required Candidate profile Chennai - Graduation not Mandatory. English + Tamil Mandatory Good communication.

Bachelors degree in Logistics, Supply Chain Management, Business Administration, or related field. 1–3 years of experience in logistics, operations, or a similar role (preferably in the transport or supply chain industry). Proficiency in MS Excel, TMS (Transport Management System), and tracking software. Strong communication, coordination, and problem-solving skills. Ability to work in a fast-paced and dynamic environment. Willingness to work flexible hours when required.

Direct Walk IN MNC BPO | with min 6 months experience in BPO Good Communication Skills in Hindi & English or Oriya & English Rotational Shift CTC upto 20k Any graduate / 12th pass Call 9986807212 Required Candidate profile Direct Walk in for Freshers and Experienced Any Graduate / 12th pass Looking for immediate joiners

Location: Bengaluru (Work From Office) Department: Category Reporting To: Head of Puja Category Type: Full-Time Role Overview: We are looking for a proactive and detail-oriented Category Associate to join our team at AppsForBharat. You will be instrumental in managing puja listings and supporting state-level execution, ensuring a seamless user experience across our app and web platforms. This role is pivotal to scaling our category offerings and driving growth in the faith-tech space. Key Responsibilities: Puja Listings Updates: Upload new pujas, update existing ones, and ensure 100% accuracy and quality control across app/web. State-Level GTM Execution: Support Category Managers in state-specific research and local execution plans. Data Collection Analysis: Gather insights on regional puja trends, user behavior, and vendor inputs; submit actionable reports. Pricing Inventory Coordination: Maintain backend pricing and SKU mapping aligned with the frontend experience. Vendor Temple Coordination: Collaborate with the temple ops team/vendors to gather and update puja content (images, videos, timings). Campaign Execution Support: Assist in seasonal campaign launches curate banners, finalize naming, and implement offers. Internal Coordination: Liaise closely with Marketing, Ops, and Content teams to ensure seamless task execution. Quality Assurance: Perform regular checks on live puja pages and flag any discrepancies. CRM Repeat Order Nudges: Help drive nudges and personalized recommendations for repeat orders in collaboration with the CRM team. SOP Documentation: Maintain and regularly update SOPs for puja launches and execution processes. Key Deliverables: 100% accuracy and TAT 24 hrs for listing updates. Timely and actionable research reports (2 3 per month). Full QA coverage of puja pages and proactive issue flagging. Support for X state launches and X campaigns per month. Timely turnaround ( 48 hrs) for new puja requests. Zero delays in cross-functional coordination. What We re Looking For: 2 4 years of experience in category management, e-commerce operations, or a related field. Strong coordination, data management, and communication skills. Ability to work cross-functionally and handle multiple priorities. High attention to detail and ownership mindset. Familiarity with backend operations and content management systems is a plus. Interest in faith-tech or cultural commerce is a bonus. This role is critical to driving our growth and ensuring an excellent experience for users participating in pujas through AppsForBharat. If you thrive in fast-paced environments and enjoy owning processes end-to-end, we d love to hear from you!

Alexa is the voice activated digital assistant powering devices like Amazon Echo, Echo Dot, Echo Show, and Fire TV, which are at the forefront of this latest technology wave. To preserve our customers experience and trust, the Alexa Sensitive Content Intelligence (ASCI) team creates policies and builds services and tools through Machine Learning techniques to detect and mitigate sensitive content across Alexa. In this role, you will work on essential backend operations that help maintain the quality and accuracy of our AI initiatives. This role involves basic data tasks, such as creating, reviewing, and managing test data sets. The ideal candidate is detail-oriented, willing to learn, and ready to contribute to the smooth operation of our team s day-to-day tasks. Key job responsibilities Test Data creation : Create test data sets and enable testing Data Handling: Work on large volumes of data with a focus on accuracy and ease of retrieval for use in AI-related activities. Process Metrics : Ensure high quality and high volume productivity - Bachelors degree - Knowledge of QA methodology and tools - Attention to Detail: Strong attention to detail is crucial, as the work involves accurately labeling and annotating data, which directly impacts the quality of AI models. - Basic Computer Skills: Proficiency in using computers, especially in navigating and using labeling tools, software, and platforms. - Familiarity with Data: Basic understanding of data types and formats, and experience working with data in any form is advantageous.

Kanchan Kitchen Aid Pvt. Ltd. is looking for Operations Executive to join our dynamic team and embark on a rewarding career journey Oversee the day-to-day operations of the company or organization. Monitor and evaluate the performance of operational processes and systems. Identify and resolve operational problems and inefficiencies. Stay up-to-date with industry trends and advancements in operations management. Continuously assess and improve operational processes and systems to ensure they meet business requirements

Urgent Hiring - International Back Office Executive. Position: Back Office Executive (Non-Voice Process) Location: Greater Noida, Tech Zone 4 (Work from Office) Year of Experience: 0-1 yr CTC: 23,000 Transport: Both Side Cab Facility Provided Working Days: 5 Days a Week Week Off: 2 Rotational Offs Shifts: Rotational Shifts (24/7) Roles and Responsibilities: Provide backend support to the team by handling data entry, processing, and documentation tasks. Assist in backend operations, ensuring seamless execution of processes and procedures. Contribute to back office support functions, including backend process management. Maintain accuracy and efficiency in typing speed while performing data entry operations. Offer excellent communication skills to effectively interact with colleagues and clients. Desired Candidate Profile: Ability to work efficiently at a fast typing speed with high accuracy. Proficiency in data entry operation, backend support, and backend processing. Strong understanding of backend operations, customer service, and communication skills. 0-1 year of experience in a similar role or industry (back office). Job Highlights: Non-voice back office work (no calling) Comfortable office environment Career growth opportunities Both side cab for hassle-free commute Contact HR Lalit : +91 8375974434 / lalit.bisht@rsystems.com