473 Backend Operations Jobs - Page 14

Enter information into database systems accurately and efficiently. Manage and maintain accurate records and reports. Meet productivity and quality standards. Basic computer skills and knowledge of MS Office require

Role & responsibilities: collecting data through calls from the internal team. providing sales support and MIS co-ordination

Role & responsibilities Voice Process: Handle inbound/outbound customer calls professionally. Resolve queries related to products/services with clarity and accuracy. Deliver excellent customer experience and maintain high CSAT scores. Follow standard procedures for proper escalation of unresolved issues. Non-Voice Process: Process customer data, queries, or claims through email/chat/back-office tools. Ensure timely and accurate data entry and response. Maintain confidentiality and data integrity. Adhere to SLA and quality metrics. Backend process Verify and validate customer information and documentation. Perform data entry and update banking records accurately. Reconcile discrepancies and resolve data issues. Ensure compliance with banking policies and regulatory guidelines. Coordinate with other teams to resolve process exceptions and escalations. Maintain confidentiality and security of sensitive banking information. Desired Skills: Good communication skills in English (Voice and backend process). Basic computer knowledge and typing speed (Non-Voice). Willingness to work in rotational shifts. Customer-focused with a positive attitude. Problem-solving ability and adaptability. Documents to Carry: Updated Resume (Hard Copy) Government ID Proof (Original + physical Copy) Once you reach here kindly contact HR kanak phone no. 6361345172 Preferred candidate profile No BSc, Btech, B.E and postgraduate freshers are eligible, B.com, BBA, BCA freshers and experienced are welcome. Disclaimer: Firstsource follows a fair, transparent, and merit-based hiring process. We never ask for money at any stage. Beware of fraudulent offers and always verify through our official channels or @firstsource.com email addresses.

Should be Smart & Capable of Handling Every Single Work Allotted to them.Candidate should have Proper Computer Knowledge Should have Knowledge of Excel and Word Will required to maintain accurate reports of work done. Required Candidate profile 6 days week (Monday to Saturday) Growth Opportunity within the organization. Employee centric Organization.

B.Tech/B.Com./ B.sc /B.B.A/BA any graduate Experience: 0-1 Location : Gurgaon Joining- Immediate joiners and freshers preferred. Preferred candidates from Haryana 1. Proficient in MS Office (Word & Excel) 2. Interpersonal and communication skills. 3.Excellent communication skills 4. Young and Energetic. 5.Good Typing skills 6..We are looking for good candidate with Positive attitude, willing to accept challenges & Work pressure.

Hiring For Backoffice, Only Graduate Can Appply, Need minimum 2 Years to 6 Years Both Can Apply, Kolkata Location, Fixed Shifts & Weekenoffs. Need- Only Graduate Can Apply Offer- Salary upto 3.75 LPA to 7 LPA+ Cabs+ Incentives Backoffice batch- Great opportunity of growth. Please NOTE- 5 Days Working - Night Shifts Backoffice Profile EXCELLENT COMMUNICATION-Skills REQUIRED It is work from Office Candidate should be from Delhi NCR location . OR candidates should be ready to relocate immediately after selection. Please start a chat on whatsapp for a quick reply. Call us at 9899117267 (Kashish)

Role: We are seeking a detail-oriented and proactive Legal Back Office to support our back-office department. The ideal candidate will possess strong analytical skills, exceptional time management abilities, and the ability to work efficiently in a fast-paced environment. You will be responsible for performing various administrative and back-office duties that assist in maintaining smooth operations within the legal back office. Responsibilities: Provide administrative support to the legal team, including document management, filing, and data entry. Maintain and update legal records and databases with a high level of accuracy and attention to detail. Draft, proofread, and format legal documents, contracts, and correspondence under supervision. Ensure timely processing of legal paperwork, including scanning, copying, and distribution of documents. Follow defined processes and instructions to complete tasks within set timelines. Identify and suggest improvements to existing processes to enhance efficiency. Collaborate with other departments and teams to ensure smooth communication and workflow. Handle confidential and sensitive information in accordance with company policies and legal guidelines. Role & responsibilities Preferred candidate profile

KYC Analyst : Risk & Fraud Analyst Sector/ Industry Banking & Financial Services Expertise : Minimum 2-year financial institution program background. Subject matter expert in KYC should have a passion for detecting fraud/risk and ensuring protection from bad actors Responsibilities : The Agent shall be assigned distinctive roles - Maker (first line of KYC operations) and Checker (audit KYC work conducted by Maker) Conducting EDD (Enhanced Due Diligence) reviews and ongoing Period Reviews of customer accounts Analyze onboarding and customer data to make data-informed decisions to drive operational efficiencies and address compliance gaps Languages : Excellent English, B2 Quality Minimum Qualification Graduates Salary Upto 5lpa Screening : HR Round, Assessment, and OPS Work Location : Chennai, Perungalathur, Shriram Gateway Working days : 5 days, 24*7 Process- Rotational week off and shift Work hours Any 9 hours including one hour break- Cab will be provided. Candidates must be within the boundary limits 2) International Process : Customer Support Executive Minimum 1 year of experience in Business KYC with a knowledge of AML. Excellent communication skill in English. Graduation Must Responsibilities Backend support. Business KYC experience with a knowledge of AML. A candidate who has worked with UK / US banks are preferable. should have knowledge of Onboarding & Offboarding keyword for search CB- corporate banking BB - Business banking FATCA- CRS (FATCA- CRS - Foreign account tax compliance act - common reporting standards) Screening HR Round, Ops round Salary upto 5.5LPA Work Location : Chennai, Perungalathur Work days : 5 days working, night shift, fixed Saturday & Sunday off. Work hours : Any 9 hours including one hour break.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. How will you make an impact in this role? Responsible for contacting clients with overdue accounts to secure the settlement of the account. Also, they do preventive work to avoid future overdue with accounts that have a high exposure. Responsible for contacting clients with overdue accounts to secure the settlement of the account. Also, do preventive work to avoid future overdue with accounts that have a high exposure Provide functional expertise and ongoing support to operations and cross functional initiatives Handle maintenance related queries like balance, statement, APR and other maintenance requests with integrity & within specified timeframes Respond to all customer queries in a timely and comprehensive manner keeping Customer first ethos Deliver to the Colleagues, Customer and Shareholder metrics as per goals Highlight issues through feedback and recommend changes in workflows, procedures, service levels, based on customer demands to meet their needs and ensure quality service is always given Ensure adherence to quality and compliance guidelines Support any new initiatives in the directorate Balance customer interests with the interests of American Express Communicate effectively, oral and written to identify and document necessary information Minimum Qualifications Any Graduate, with minimum 2-3 Years of experience in back-end Operations Strong analytical skills with attention to detail Excellent verbal and written communication skills Strong problem-solving abilities and a customer-focused mindset Ability to work independently and as part of a team The American Express competencies that are relevant for this role Works well in teams and co-operates across departments Preferred Qualifications Must be a team player, flexible, adaptable, and dependable; good interpersonal skills are required Excellent customer service skills are a must, including superior written and verbal communications skills Proficient with Microsoft Excel and Word Good Presentation skills We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• To monitor & supervise the customer service team & ensure all complaints are resolved in Turnaround times defined • Coordinating with Department Heads & ensure all complaints are resolved in Turnaround time defined • Bringing Escalations to senior management timely • Improve customer service at training centres by monitoring & also physically auditing the centre . • Proactively checking & monitoring customer satisfaction & ensuring timely resolutions • Prepares customer care performance reports as defined from time to time . • Deal with irate customers tactfully & in a polite manner • Communicating with customers on e mail , phone & in person Roles and Responsibilities • To monitor & supervise the customer service team & ensure all complaints are resolved in Turnaround times defined • Coordinating with Department Heads & ensure all complaints are resolved in Turnaround time defined • Bringing Escalations to senior management timely • Improve customer service at training centres by monitoring & also physically auditing the centre . • Proactively checking & monitoring customer satisfaction & ensuring timely resolutions • Prepares customer care performance reports as defined from time to time . • Deal with irate customers tactfully & in a polite manner • Communicating with customers on e mail , phone & in person

Job Role * The role involves managing, updating the travel details such as hotel fares, promotions, stop sales, excursions hotel profile on the travel system * Work closely with the team-lead and stack-holders to upload correct information on the system with the aim of maintain quality. * Manage emails and tasks on google sheets and outlook. * Manage daily production that includes contract loading, promotion loading, and QC. * He/she must have strong command on excel and English communication * Edit, proofread and improve writers- posts Key Competencies * The applicant should have a strong command on English communication and contract understanding. * The applicant should have an analytical approach to problem-solving and is able to think "user first"

Job Role * The role involves managing, updating the travel details such as hotel fares, promotions, stop sales, excursions hotel profile on the travel system * Work closely with the team-lead and stack-holders to upload correct information on the system with the aim of maintain quality. * Manage emails and tasks on google sheets and outlook. * Manage daily production that includes contract loading, promotion loading, and QC. * He/she must have strong command on excel and English communication * Edit, proofread and improve writers- posts Key Competencies * The applicant should have a strong command on English communication and contract understanding. * The applicant should have an analytical approach to problem-solving and is able to think "user first"

Hiring for Backend Executive We are looking for freshers only Male and Female both can apply Industry - Wind Energy Location: Chennai, Shenoy Nagar

Interview Address: 3i Infotech Ltd, Tower # 5, 3rd Floor, International Infotech Park, above Vashi Railway station, Vashi, Navi Mumbai 400 703 Urgent Bulk Hiring for Data Entry Operator 3i Infotech Ltd* Interview Location : Vashi Opening :- 30 *Required only Male candidates* *Qualification: HSC / Graduate* Profile :- *Banking documents verification, data entry, & all back office work* Salary :- 17k CTC Experience :- 0 to 6 months Job Location: Vashi & Sakinaka Tying Speed Mandatory Min. Typing Speed: 30 & Typing accuracy: 90% Contact With HR *Rehman Sayyed* What's app and Calling no. *8652419133* *Email ID* : rehman.sayyed@3i-infotech.com

Support the front office team for customers issues. Document preparation Reconciling the customer's accounts & confirming the balances. Timely issuance of documents related to sales. Timely reconciliations of the Bank Accounts. Monthly/weekly reporting to Management/various teams as per agreed SLA's. Preparing of reports with Qualitative Analysis of the data.

Responsibilities: * Manage backend processes for non-voice clients * Execute email and chat support services globally * Maintain high customer satisfaction ratings through timely resolutions Annual bonus Health insurance Provident fund

assisting a manager in various aspects of running a department or business, often taking on leadership responsibilities and making important decisions when the manager is absent Required Candidate profile Minimum age should be below 28 years with good communication skills

Supervise and manage all site operations and personnel. Liaise with clients, contractors, and internal teams to ensure project or service alignment. Address and resolve operational issues or emergencies in a timely manner. Required Candidate profile Train and mentor on-site staff, promoting best practices and continuous improvement. Age 30-37 capitalplacement02@gmail.com P- 9891750342 | WhatsApp- 7895263093

Responsibilities: * Collaborate with cross-functional teams on strategic initiatives * Oversee operations & back office tasks * Ensure compliance with regulatory standards * Manage budget & resources effectively * Follow up documents Travel allowance Flexi working Annual bonus

Shift - UK Shift immediate to 60 Days NP (nego) Handle non-voice back office operations related to US insurance and healthcare benefits. Process transactions and updates for 401(k), defined benefit, and defined contribution retirement plans. Required Candidate profile Experience Required: 1 to 8 Years of exp in any US/UK process/ int bpo will be considered (Freshers are also welcome) only international process can be considered Notice Period: 0 to 45 Days Preferred

-Hiring Fresher & Experience candidates for Voice Process - English+ Tamil/Kannada/Malayalam/Hindi -Location : Chennai -Salary- 11k to 22K In hand --Call Swathi 6357012499 For info . . Required Candidate profile Chennai - Graduation not Mandatory. Good communication.

Role: Back End Operations Experience: 0-4 years' work experience in back office/BPO/Customer Service or similar transaction BPO processing Shift Timing- 1.30pm to 11.30pm IST (Only fixed shift /Mon-Fri) Cab -One Way Cab drop Work from Office: From Day 2 Onwards (Work from office -5days) Permanent work profile with Wipro Education - B.com, BA, BBA, Any B.sc (graduates only)/ NO BE/B TECH will be eligible for this hiring Note - No Remote from Work /Hybrid for this position, Monday -Friday (Work from office) Work Location: Wipro Kolkata salt lake Application Link to apply - https://forms.office.com/r/XJfNfVxYPM Get application filled from 26th May - 28th May Job Summary Strong understanding of client plan provisions/product & processing guidelines and SLA metrics Able to manually perform Benefit processes and complex tasks/calculations that require plan knowledge, analysis, and interpretation Research complex Benefits issues and formulates resolutions/ recommendations by analyzing fact patterns and applying plan provisions and best practices Resolve tasks in accordance with due dates and ensure process is well documented Create adhoc reports as required to support client service delivery functions Provide day-to-day client and third party administrator contact for participant processing inquiries Participate & contribute in daily huddles and status meetings Document task/ workflow analysis and comments in a concise, effective manner such that it can be easily understood by participant Develop and deliver client-specific operational training; monitor ongoing adherence to SOPs to ensure high quality Work with the client team across shores to deliver against client requirements Proactively identify training needs and provide necessary coaching as required to BOAs Proactively seek performance feedback to build & enhance knowledge Build and leverage partnerships across shores to deliver against client requirements Create robust documentation & SOPs for transition of activities between Ops and Shared Services, combined with ongoing coaching Document task/ workflow analysis and comments in a concise, effective manner such that it can be easily understood by the broader team Actively listens to all stakeholder/ team members to understand their perspective and ensure continuous understanding regardless of communication channels Interview Rounds GATE -online assessment HR/GD Ops Manager connect

Responsibilities: * Ensure data accuracy and confidentiality * Manage administrative tasks with efficiency * Collaborate closely with teams across departments * Oversee back office operations from A-Z

Coordinate with vendors, logistics, and internal teams Track inventory, resources, and material dispatch Manage event setup and teardown operations Maintain cost and operation logs Assist in campaign execution on the ground when needed

Role & responsibilities : End to End Ecommerce Operations, Logistics Operations, Sales reports, Team Handling. Preferred candidate profile: Any Industry, trainintg will be provided Perks and benefits: EPF