29 B2C Collection Jobs

Hiring for US Collection Process Qualification - Graduation not required Experience - Min 6 month exp in US collection Salary upto 40k in hand 5 days working || 2 offs Rotational shifts Call / WhatsApp HR Nitin @9999435387 Required Candidate profile Excellent communication skills required References are highly appreciated. Perks and benefits Attendence Bonus Meal, PF, Gratuity

Greeting for the Day Looking for candidates from B2B / B2C / OTC collections Background Experience required 3 years into the same domain salary upto 7 LPA + 10% Variable shift - 5.30 pm to 2.30 am Notice period - 0 to 45 days

Hiring for B2B collections role SALARY : 2 to 5 yeas expereince - 5 lpa 4- 8 years experiece - 7 lpa JOB REQUIREMENTS:- Excellent Verbal and Written Communications skills to handle NA region customers. Accounts Receivables Management Required to take complete ownership of assigned accounts and manage complete relationships as well for collections and customer invoices issues. Calling for payment on overdue invoices for buckets in scope Doing maintenance on the account Handling accounts / payment queries from accounts payable team Interaction with other teams - billing, originations etc. Payment application Handling disputes and resolution Invoice reconciliation - Pre bills, Credit rebills, Invoice splitting, PO change, Adjustments as per scope. Basic Excel based reporting and analysis on assigned inventory. Daily task list wrt regular TCS activities Good negotiation skills Orientation and ability to handle customers questions with regards to accounts • Good domain or product knowledge Graduate with an exposure to B-2-B Collections environment Special Good Follow up skills with customer for all collections activities Handle customer questions & / or objections Language skill English NA Region. Strong analytical and Excel skills, including v-lookups and pivot tables Candidate must be okay with night shifts,5 days wfo and 2 fixed offs.

• Understanding of Accounts Receivables process • Follow-up with customers via emails and phone calls to ensure timely collection of payments for assigned portfolio • Maintain detailed post correspondence update on accounts receivable records to ensure aging is up to date, credits and collections are applied, uncollectible amounts are accounted for, and miscellaneous differences are cleared • Collaborate with various stakeholders (Billing, Finance, Legal, Tax, Customer Service) to resolve customer disputes and queries, to establish and maintain good client relationships, both internally and externally • Monitor high-risk accounts and ensure timely escalation of challenges to management • Continually look at ways to improve the customer experience • Assist in streamlining and improving the accounts receivable process by identifying areas of improvement • Meet the monthly productivity goals • Reconcile complex accounts and have excellent attention to detail • Prepare daily aging report & strategize the portfolio "Sutherland never requests payment or favors in exchange for job opportunities. Please report suspicious activity immediately to TAHelpdesk@Sutherlandglobal.com "

Hiring For Collection MT Position Salary : Upto 7 lpa location : Gurugram Shifts : US Night Week Off : Sat/Sun Working days : 5 Cabs : One Side Bonus : 10% On Fixed Salary For More Queries Whatsapp ur Cv Hr Sarabjeet@8882003944 Required Candidate profile Any grad With Minimum 3 Years Of Exp In Collections Can Apply For More Queries Whatsapp ur Cv Hr Sarabjeet@8882003944

Ensure adherence to service quality procedures when performing collection activities Achieve daily customer contact/collection targets as per defined performance metrics Reviewing list of accounts allocated and strategize accordingly Required Candidate profile Graduate with minimum 3 Years of experience in B2B ,B2C International collections Excellent Communication Skills Rotational shift Exp in Oracle/Sap info.aspiringmantra@gmail.com What's up 9318431991

3rd Party Collections US Market Experience: Prior 3rd party collections experience in the US market is a must Fixed Saturday-Sunday Off Salary: Upto 40000 Supportive & professional work culture interested can share your resumes to LAVANYA 9361645614

We are hiring for B2B / O2C / AR Collections; BPO 1 - { 1 to 3 yrs experience} Salary upto 3.5 LPA BPO 2 { 2 to 5 yrs experience} Salary upto 5.5 LPA BPO 3 { 4 to 8 yrs experience} Salary upto 7.5 LPA Work from office // 5 days working US shifts // One side cab Location - Gurgaon sector 48 Roles and Responsibilities ; Reviewing list of accounts allocated and strategize accordingly. Review and Analyze customer account and prepare an excel spreadsheet statement before contacting the customer. Contact Customer through available mediums (phone calls/ emails etc). Achieve daily customer contact/collection targets as per defined performance metrics. Ensure adherence to service quality procedures when performing collection activities

Hiring for Policybazaar.com Position: Team Leader B2C Inbound Voice Process (Collections) Department: Health Collections Salary Range :- 5-8 LPA (Depending upon Relevant Years of Experience & Expertise ) Job Description: Team Leader B2C Inbound Voice Process (Collections) The Team Leader (B2C Inbound Voice Collections) is responsible for managing a team of collection 10-20 agents handling consumer (B2C) accounts. The role focuses on driving recovery rates, ensuring compliance with regulatory guidelines, and enhancing team performance. The ideal candidate should have strong leadership skills, experience in debt collections, and the ability to handle escalations effectively. Key Responsibilities: Team Management & Leadership: • Supervise, mentor, and manage a team of collection agents handling outbound/inbound calls. • Monitor team performance, ensuring agents meet collection targets and follow compliance guidelines. • Conduct regular coaching sessions, team meetings, and performance reviews to enhance productivity. • Track and analyze key performance indicators (KPIs) such as recovery rate, promise-to-pay (PTP) conversion, and call quality scores. Key Requirements: Experience , Skills & Qualifications: • Bachelors degree or equivalent experience. • 5-8 years of experience in a B2C collections environment, with at least 1-2 years in a team leader role. • Experience in managing call center teams, handling escalations, and driving recovery targets. • Strong leadership, coaching, and team management skills & Proficiency in collections CRM software and call center tools. • Proven ability to negotiate and handle difficult conversations with customers. • Experience in the BFSI (Banking, Financial Services, and Insurance) sector or BPO collections. Contact Details :- Human Resources Team Leader @ Policybazaar.com Suman Bhardwaj 9934827654 Sumankumari1@policybazaar.com( pls drop your cv)

Overview We are looking for a Collections Representative who would be responsible for leading all collection and dispute resolution activities in accounts receivable and related settlement processes. We are only looking for candidates having logistics/transportation or supply chain experience. In this role, you will be responsible for all the activities related to the Cash & Collection domain. On our team, youll have the support to excel at work and the resources to build a career you can be proud of.Pay, benefits and more.We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including medical insurance, life insurance, etc.We provide free transport facility Location : Pune Timing : 6:30PM 3:30AMWhat youll do on a typical day: Collection specialist will manage a portfolio of $3M to $6M consisting of 350 to 550 customers Collections Specialist will engage regularly with assigned customers, via telephone and other forms of communication with customers to ensure the timely payment of invoices and assist with the resolution of any disputes or queries raised by customers. Contact customers with overdue accounts and attempt to either collect the overdue amount or negotiate a payment plan to collect it in installments. Provide correspondence and supporting documentation in a fast paced, goal-oriented collections department in a timely basis. Make outbound calls on outstanding accounts. Deliver exceptional customer experience in all interactions through inbound and outbound calls to meet goals. Follow-up with various departments to get supporting documents/ info for dispute/deductions resolution. Resolve customer issues and complaints concerning billing disputes. Perform uploads to customer websites. Submit regular reports on the status of unpaid accounts and any repayment progress. What you need to succeed at XPO:At a minimum, youll need: Ability to work flexible hours ( 6:30PM to 3:30AM IST. ) Bachelor's in Accounting or Finance or Commerce Strong communication skills - both verbal and written. Writes clearly and informatively. Edits work for spelling and grammar. Strong fluency/ expert-level user of Windows applications. Demonstrates ability to create complex formulas in MS Excel; create queries in company software applications. Thorough knowledge of internal company software applications applicable to position/ business unit such as and not limited to HRC, Oracle, ITSM-Service now, Looker etc. Able to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages Self-Motivated and enthusiasm to learn and grow Should be able to perform duties with minimum supervision Be part of something big.

Role & responsibilities Accounts Receivable Follow up with to Customer/Marketing Team, keeping MIS/Report of the same, updating/ modification of Customer Data (KYC & other details) in ERP. Reconciliation of A/c with Customer A/c and coordination with customer & Marketing Preferred candidate profile Graduate with MS Excel experience ( Basic Operations , Lookups, Filter, Pivot Table, Dashboard, Charts)

ACT FIBERNET CCNR- Credit Collection and Retention Roles and Responsibilities Purpose of the Role To ensure collection efficiency, contributing to company's overall growth. Role Description 1. Responsible to call customer and remind for payment. 2. Responsible to act as a bridge between field executives and team leaders 3. Responsible for constantly follow up Arrears payment 4. Work consistently to rectify billing error 5. Responsible for Analysis and feedback of unpaid accounts 6. Follow up for reactivation of inactive accounts. Key Result Areas To contribute towards company's profitability by ensuring 100% collection both in terms of customer and value resulting to a sustained business with desired customer satisfaction. Desired Candidate Profile Education should have PUC or equivalent and above Should have minimum of 1 - 6 years of relevant work experience in Voice process Should have experience in Tele calling, Customer Care or taking calls - Outbound & Inbound. (Voice process) Should have experience handling MIS or strong experience with MS excel, MS word Should possess excellent communication and interpersonal skills.

Responsibilities: * Manage B2B & B2C sales through field work * Promote products with selling skills & pressure handling * Meet sales targets through convincing power & sales promotion Annual bonus Sales incentives

Job Description for Credit Management Ensure strict compliance of Credit and Receivable management policy for different categories of customers. Direct interaction with Customers for follow-up on collections, reconciliations and adequately escalating the customer issues. Tracking of EMDs and Performance BGs and ensure timely collection and closure with banks. Follow-up in writing, verbal, visits to customers / dealers / distributors / Govt. departments for collection of AR Use all possible mechanisms e.g. MSME route for faster and timely collection of receivables from Government authorities. Periodic reconciliation of AR accounts with customers and Dunning process Closely work with respective Sales admin, Tender team, Regional/ Zonal Sales and Service team for timely collection of receivables. Support any documentation requirements of customers for speedy processing of payments. Prepare adequate MIS on AR viz, customer wise ageing, current status, follow-up status, support needed, overdues in legal action etc. Timely escalation of issues with customers to Business Unit Head, Profit Centre Head, Zonal Head and Legal department Coordinate for documentation requirements with Banks/NBFC where Company is using Factoring / Sales Invoice Discounting Coordinate with Auditors on the queries related to AR and provisioning requirements. Support Controllers on tracking of RRC, PPP, AMC & CMC contracts. Work closely with legal department on AR matters, providing adequate documents for legal cases, interaction with external lawyers on AR matters.

Overview We are looking for a Collections Representative who would be responsible for leading all collection and dispute resolution activities in accounts receivable and related settlement processes. We are only looking for candidates having logistics/transportation or supply chain experience. In this role, you will be responsible for all the activities related to the Cash & Collection domain. On our team, youll have the support to excel at work and the resources to build a career you can be proud of.Pay, benefits and more.We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including medical insurance, life insurance, etc.We provide free transport facility Location : Pune Timing : 6:30PM 3:30AMWhat you’ll do on a typical day: Collection specialist will manage a portfolio of $3M to $6M consisting of 350 to 550 customers Collections Specialist will engage regularly with assigned customers, via telephone and other forms of communication with customers to ensure the timely payment of invoices and assist with the resolution of any disputes or queries raised by customers. Contact customers with overdue accounts and attempt to either collect the overdue amount or negotiate a payment plan to collect it in installments. Provide correspondence and supporting documentation in a fast paced, goal-oriented collections department in a timely basis. Make outbound calls on outstanding accounts. Deliver exceptional customer experience in all interactions through inbound and outbound calls to meet goals. Follow-up with various departments to get supporting documents/ info for dispute/deductions resolution. Resolve customer issues and complaints concerning billing disputes. Perform uploads to customer websites. Submit regular reports on the status of unpaid accounts and any repayment progress. What you need to succeed at XPO:At a minimum, you’ll need: Ability to work flexible hours ( 6:30PM to 3:30AM IST. ) Bachelor's in Accounting or Finance or Commerce 2 to 6 years related experience within the logistics or transportation domain (compulsory) within Order to Cash (OTC) primarily in Collections Strong communication skills - both verbal and written. Writes clearly and informatively. Edits work for spelling and grammar. Strong fluency/ expert-level user of Windows applications. Demonstrates ability to create complex formulas in MS Excel; create queries in company software applications. Thorough knowledge of internal company software applications applicable to position/ business unit such as and not limited to HRC, Oracle, ITSM-Service now, Looker etc. Able to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages Self-Motivated and enthusiasm to learn and grow Should be able to perform duties with minimum supervision Be part of something big.

MT Role || Equivalent To Team Leader || Salary : Upto 6.5 LPA Location : Gurgaon sector - 69 Shifts : Fixed Night Week Off : Sat/Sun Working days : 5 Incentives : Upto 15K Cabs : One Side For More Queries Whatsapp your cv HR Sarabjeet@8882003944 Required Candidate profile Any Graduate with minimum 3 Years of experience in collections can apply Need Excellent Communication skills For More Queries Whatsapp your cv HR Sarabjeet@8882003944

Job description **Interested candidates Please share their resumes niharika.bansal@provana.com ** Job Location: Noida Salary up to: 42.5k CTC (5K Travel Allowance + 3K Attendance Bonus) Mode: WFO Incentives + Meal+ OT 5 Days Working (with 2 rotational Week offs) Requirements: • Graduate/Undergraduate can apply. • Minimum 6 months experience for US 1st/3rd party / legal collections • Should be willing to work in US Shifts • Excellent verbal / written communication skills. • Responsible for interacting with the customers of our clients over the phone, web and voice- mail. • Planning the course of action to fully recover outstanding debt from the customers. • Updating the data and the information about the clients in the respective CRM systems. • Scheduling the payments with the debtors. Please share your resume on WhatsApp at 9211692492.

Job Description of Payment Collection Expert :- About the Role :- Were looking for a Payment Collection Expert who knows the art and science of turning "pending" into "paid" without losing the human touch. This role is tailor-made for someone who has walked the fast-paced corridors of international BPOs, especially those aligned with US business culture. What Youll Do :- Proactively reach out to customers with outstanding payments – via phone, email, or other channels – and ensure timely collections. Handle delivery payment follow-ups with a courteous but firm approach. Maintain accurate and up-to-date records of customer interactions and collection status. Collaborate with internal teams to resolve payment-related queries or disputes. Ensure all interactions align with compliance standards, customer service etiquette, and company policies. Identify trends in delayed payments and suggest process improvements. What We’re Looking For :- 3+ years of experience in payment collections, preferably in an international BPO or US work environment. Fluent English speaker with a clear neutral/US accent – exceptional communication is a must. Strong negotiation and persuasion skills without sounding pushy. Comfortable working in a night shift (aligned with US business hours). Tech-savvy with the ability to use CRM tools, spreadsheets, and virtual communication platforms. Highly organized, self-driven, and able to work independently in a remote setup. Why Join Us? 100% Work from Home – work in your pyjamas if you like (just keep the headset ready!) Join a dynamic, supportive team with a performance-driven culture. Opportunity to work with global clients and gain deeper exposure to US business dynamics. Competitive pay, incentives, and a great work-life balance – night owl’s welcome!

We Are Hiring For AR Collections Role With Leading ITES Company. Language : Proficient in English (Read + Write + Speak ) Role purpose : > AR Collections > Graduates With Min 1 Year Relevant Experience > Candidate Should not Have any Exam in Next 6 Months > Excellent Communication Skills > Must Be Comfortable for Work From Office > Should Be ok to work in 24x7 Shifts

HIRING FOR B2C// B2B COLLECTIONS ROLE :- Need min 3+ years for MT role Need 5 + years of exprience into collection and 1 year into team handling for AM Work from office // 5 Days working Package upto - 6.5// 8.2 lpa with 10+ variables Location - Gurgaon

Role & responsibilities Complete and thorough understanding of B2B and O2C Collections. Understanding of all the Collections KPIs & SLAs performance reports and tools and should be able to implement same . Work in collections target orientation environment . Preferred candidate profile Having 3+ years of experience in B2B and O2C Collections. Graduation is mandatory. Candidates must be comfortable with US Shifts. Immediate joiners required.

It's a US collection process b2b collection ,need only who have 2yrs international experience,else customer support experience can also considered only International 5days wrking Sat sun off cab Virtual interview Send cv-99539 30775 B2B,B2C,OTC,AR, voice Office cab/shuttle Health insurance Annual bonus Provident fund

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Inviting applications for the role of Assistant Manager, Debt Collection Executive (100% Voice process) Key Responsibilities: Reaching out to individuals with overdue accounts via phone to remind them of their outstanding debts and negotiating payment arrangements, along with performing skip tracing work as needed Team Handling experience is must Effectively communicate while providing quality customer service and actively pursue knowledge of skills and tools to be used in all services. Negotiating Payment Plans : Working with debtors to establish repayment plans that are feasible for them while ensuring the debt is paid off in a timely manner Maintaining notes on System : Keeping accurate notes of all communications and transactions with debtors, including payment agreements and any disputes resolved Resolving Discrepancies : Investigating and resolving any discrepancies in account balances to ensure accurate debt recover Adhering to Laws and Regulations : Ensuring all collection activities comply with relevant laws and regulations, such as the Fair Debt Collection Practices Act (FDCPA) Providing Customer Service : Offering excellent customer service while handling sensitive financial matters, balancing assertiveness with empathy Ensure that accounts become current and provide solutions to keep them current long-term. Take additional training as suggested by management. Exhibit excellent customer service, negotiation, and communication skills with the ability to recognize and support the specific needs of the most vulnerable customers/businesses. Qualifications we seek in you: Minimum Qualifications / Skills: Strong written and verbal communication skills. High level of confidentiality and professionalism. Proficient computer skills. Basic knowledge of MS Word & Excel. Open and receptive to feedback. Ability to work in a fast-paced environment where standards of quality and timelines are established. High integrity to ensure compliance. Ability to work effectively in a team. Min 4+ of experience in Voice Collection process Strong negotiation skills, Assertiveness and confident Problem solver with procedure-driven judgment to find the best solution. Mandatory Process Requirement: Working Model - 100% Work from Office 100% Voice process (B2C /B2B Collection) Work type Calling Delinquent customers. Interested candidate can share resume at Manvika.Singhal@genpact.com Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability, or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. Get to know us at www.genpact.com and on X, Facebook, LinkedIn, and YouTube. Furthermore, please note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

Hiring for MT- O2C Collections -Gurugram Location Salary Upto : 6.3 LPA Location : Gurugram Shifts : Fixed Night Week Off : Sat/Sun Working Days : 5 Days Incentives : Upto 15K For More Info Call Or Whatsapp Hr Sarabjeet@8882003944 Required Candidate profile Any Graduate With Minimum 3 Years Of Exp Into O2C Collections is Mandatory For More Info Call Or Whatsapp Hr Sarabjeet@8882003944

Hiring for For MT Role Salary : Upto 6.5 Lpa Cabs : One side Shifts : Fixed Night Location : Gurugram Week Off : Sat/Sun Working Days : 5 Incentives : Upto 15K Graduation Mandatory For More Queries Whats App CV HR Sarabjeet@8882003944 Required Candidate profile Any graduate With Minimum 3 Years OF Exp Into B2B Or B2C Collections Can Apply. For More Queries Whatsapp Your CV HR Sarabjeet@8882003944