1 - 2 years
2 - 4 Lacs
Posted:2 weeks ago|
Platform:
Work from Office
Full Time
ACT FIBERNET CCNR- Credit Collection and Retention Roles and Responsibilities Purpose of the Role To ensure collection efficiency, contributing to company's overall growth. Role Description 1. Responsible to call customer and remind for payment. 2. Responsible to act as a bridge between field executives and team leaders 3. Responsible for constantly follow up Arrears payment 4. Work consistently to rectify billing error 5. Responsible for Analysis and feedback of unpaid accounts 6. Follow up for reactivation of inactive accounts. Key Result Areas To contribute towards company's profitability by ensuring 100% collection both in terms of customer and value resulting to a sustained business with desired customer satisfaction. Desired Candidate Profile Education should have PUC or equivalent and above Should have minimum of 1 - 6 years of relevant work experience in Voice process Should have experience in Tele calling, Customer Care or taking calls - Outbound & Inbound. (Voice process) Should have experience handling MIS or strong experience with MS excel, MS word Should possess excellent communication and interpersonal skills.
Atria Convergence Technologies (ACT)
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