Credit Control Manager

Job Description

Job Description for Credit Management Ensure strict compliance of Credit and Receivable management policy for different categories of customers. Direct interaction with Customers for follow-up on collections, reconciliations and adequately escalating the customer issues. Tracking of EMDs and Performance BGs and ensure timely collection and closure with banks. Follow-up in writing, verbal, visits to customers / dealers / distributors / Govt. departments for collection of AR Use all possible mechanisms e.g. MSME route for faster and timely collection of receivables from Government authorities. Periodic reconciliation of AR accounts with customers and Dunning process Closely work with respective Sales admin, Tender team, Regional/ Zonal Sales and Service team for timely collection of receivables. Support any documentation requirements of customers for speedy processing of payments. Prepare adequate MIS on AR viz, customer wise ageing, current status, follow-up status, support needed, overdues in legal action etc. Timely escalation of issues with customers to Business Unit Head, Profit Centre Head, Zonal Head and Legal department Coordinate for documentation requirements with Banks/NBFC where Company is using Factoring / Sales Invoice Discounting Coordinate with Auditors on the queries related to AR and provisioning requirements. Support Controllers on tracking of RRC, PPP, AMC & CMC contracts. Work closely with legal department on AR matters, providing adequate documents for legal cases, interaction with external lawyers on AR matters.