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3 - 5 years
5 - 6 Lacs
New Delhi, Gurugram, Delhi / NCR
Work from Office
MASS HIRING FOR TEAM LEADER & SENIOR EXECUTIVE FOR DELHI SALARY UP TO 6 LPA + INCENTIVES + YEARLY BONUS + 5 DAYS WORKING + FREE CABS. Call HR SANJANA TO Schedule Your Interview @ 9257048576 Drop your Resume:- virtuencrjobs@gmail.com Role & responsibilities:- In this role, you will be responsible for all the activities related to O2C domain. Validate the Purchase Order (PO) requests from to bill the order. Constantly to be interacted with clients for their feedback and support them wherever required. Ready to support any time at various locations as per clients expectation • Manage Order to Cash related to collections and dispute management, implement & enforce to strategy • Interaction with end customers via Calls and Emails for collecting pass due amounts. • Meeting collections numbers/targets (monthly/ quarterly/ yearly) • Customer and Country/Regional FD Relationship Management through e-mail, fax and conference calls. • Lead and participate in conference calls with Country / Regional Financial Managers. • Participate in governance meetings at country / region level; Closely work with the team and ensure right collaboration with the team members properly to meet the deliverables and motivate & help them to develop the process standards • Identify process improvement opportunities and drive implementation (Lean and Six Sigma projects) Preferred candidate profile:- 3-5 years of B2B collections & International Voice Experience , Follow up on payments, scheduling the meet with the clients. Solid interpersonal skills and ability to clearly communicate in person and on the phone. Team player self starter with the ability to work independently Effective time management skills to handle the diverse and challenging position Proven ability to successfully negotiate and resolve disputes with customers. Oracle systems experience highly preferred Immediate Joiner & 30 Days notice Only. Proficient in MS Office applications, especially in MS Excel Very Good Written and Verbal Interpersonal skills B2B Collections & International Voice experience is mandatory. Perks and benefits:- 5 Days Working Saturday & Sunday is Fixed Off Huge Incentives & overtime above the CTC. Free transport subjected to the process Internet facility, ATM facility Excellent Growth Path Medical facility Yearly Bonus NO FEES/NO CHARGES Call HR SANJANA TO Schedule Your Interview @ 9257048576 Drop your Resume:- virtuencrjobs@gmail.com Note Applications SENT TO ANY Other Email Address WILL NOT BE Entertained.
Posted 1 month ago
5 - 10 years
6 - 9 Lacs
New Delhi, Gurugram, Delhi / NCR
Work from Office
MASS HIRING FOR TEAM LEADER & ASSISTANCE MANAGER FOR B2B COLLECTION PROCESS SALARY UP TO 9 LPA + INCENTIVES + YEARLY BONUS + 5 DAYS WORKING + FREE CABS. Call HR SHAKTI TO Schedule Your Interview @ 9257030239 Drop your Resume:- shaktideora@virtueplacement.com Role & responsibilities:- In this role, you will be responsible for all the activities related to O2C domain. Validate the Purchase Order (PO) requests from to bill the order. Constantly to be interacted with clients for their feedback and support them wherever required. Ready to support any time at various locations as per clients expectation • Manage Order to Cash related to collections and dispute management, implement & enforce to strategy • Interaction with end customers via Calls and Emails for collecting pass due amounts. • Meeting collections numbers/targets (monthly/ quarterly/ yearly) • Customer and Country/Regional FD Relationship Management through e-mail, fax and conference calls. • Lead and participate in conference calls with Country / Regional Financial Managers. • Participate in governance meetings at country / region level; Closely work with the team and ensure right collaboration with the team members properly to meet the deliverables and motivate & help them to develop the process standards • Identify process improvement opportunities and drive implementation (Lean and Six Sigma projects) Preferred candidate profile:- 4-10 years of B2B collections & International Voice Experience , Follow up on payments, scheduling the meet with the clients. Solid interpersonal skills and ability to clearly communicate in person and on the phone. Team player self starter with the ability to work independently Effective time management skills to handle the diverse and challenging position Proven ability to successfully negotiate and resolve disputes with customers. Oracle systems experience highly preferred Immediate Joiner & 30 Days notice Only. Proficient in MS Office applications, especially in MS Excel Very Good Written and Verbal Interpersonal skills B2B Collections & International Voice experience is mandatory. Perks and benefits:- 5 Days Working Fixed Off Paid Off Free Cabs Medical Facilities Yearly Bonus Call HR SHAKTI TO Schedule Your Interview @ 9257030239 Drop your Resume:- shaktideora@virtueplacement.com Note Applications SENT TO ANY Other Email Address WILL NOT BE Entertained.
Posted 1 month ago
- 5 years
2 - 4 Lacs
Noida, Greater Noida, Delhi / NCR
Work from Office
**Interested candidates Please share their resumes jaya.kumari@provana.com ** Job Location: Noida Sector-2 Salary up to: 32K - 40K (in hand) + PF + 8K allowance (5K Travel Allowance + 3K Attendance Bonus) Mode: WFO Incentives + Meal+ OT 5 Days Working (with 2 rotational Week offs) Requirements: • Graduate/Undergraduate can apply. • Minimum 6 months experience for US 1st/3rd party / legal collections • Should be willing to work in US Shifts • Excellent verbal / written communication skills You will be responsible for • Responsible for interacting with the customers of our clients over the phone, web and voice- mail. • Planning the course of action to fully recover outstanding debt from the customers. • Updating the data and the information about the clients in the respective CRM systems. • Scheduling the payments with the debtors. Please share your resume on WhatsApp at 7303866727.
Posted 1 month ago
2 - 7 years
2 - 5 Lacs
Chennai
Remote
Hi Connections, Hiring Senior Collections Specialist Work From Home Key Skill: Collections, Good Communication, International Voice Mandatory Skill: Good Communication, Graduate, Open to shifts Minimum : 2 years exp in Collections Preferred Location: Tamil Nadu, Bangalore, Hyderabad, Bhopal, Mumbai, Kochi 1. Review open accounts from the daily Ageing report 2. Monitor and maintain the assigned accounts - Collection calls (Outbound/Inbound in a professional manner), account adjustments and customer reconciliations 3. Collect customer payments in accordance with payment due date and timely follow-up on payment arrangements 4. Monitor customer payments activity to ensure receivables are collected in a timely manner 5.Ensure timely escalation in case of non-payment or no response 6. Provide customer service with regards to sending statements, process customer refunds, and process account adjustments and resolves client-billing problems and applying good customer service in a timely manner 7. Identify issues attributing to account delinquency and discuss them with customers and escalate with client 8. Assists with the cleanup of UC's (unapplied credits), short paid invoices 9. Send Dunning letter to customers to make the payment of delinquent accounts 10.Communicate & follow up with Sales/Operations department regarding customer accounts on a timely basis 11.Update Daily/Weekly trackers and perform self-quality check 12.Adherence to Control and Compliance 13. Act as a liaison between Customer, Sales, Billing and various internal departments to ensure smooth flow of transaction and resolution of issues if any 14. Follow and update the Standard Operating Procedure (SOP) 15. Active participation in Learning & Developments 16.Involve in Process Improvements and its implementation 17.Comply with all Internal and External Service Level Agreement & Key Performance Index requirements 18. Interact and Coordinate with the support functions teams 19. Preparing questionnaires along with training team for Internal Assessment 20.Adherence to Control and Compliance and collate related documents towards external / internal audit 21. Acting as a backup to the Team lead as and when required Interested Kindly Ping / Call @ 9791385843 Kindly drop your Resume @ Abinaya.Manoharan@Sutherlandglobal.com
Posted 1 month ago
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