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Associate - Centralized Operations - MFB

Associate - Centralized Operations - MFB

Tata Capital

4 - 6 years

1 - 4 Lacs

Mumbai

Posted:1 day ago| Platform:

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Skills Required

microfinance project management asset operations team management stakeholder management gl tat team handling customer service auditing banking operations financial services branch management broking branch operations root cause finance

Work Mode

Work from Office

Job Type

Full Time

Job Description

We are looking for a skilled professional with 4 to 6 years of experience to lead our Microfinance Operations team in Mumbai. The ideal candidate will have a strong background in asset operations and large team handling experience. Roles and Responsibility
Manage end-to-end centralized operations for microfinance loans, ensuring productivity, quality, and cost targets.
Handle repayment, reconcile LMS & GL balances, and calculate partner payouts within TAT.
Ensure compliance with all audit, MFI, and RBI regulations, coordinating with insurance partners and resolving customer queries.
Review operational scorecards daily to determine root causes and resolve issues.
Publish daily reports and trackers, staying updated on changes in the microfinance industry and suggesting best practices.
Lead systems change requirements, raise BRD, UAT, and roll out with close coordination with IT.

Job
Minimum 4 to 6 years of experience in asset operations, with at least 2 years in managerial roles.
Strong skills in project management, team management, and stakeholder management.
Experience in microfinance operations is preferred, along with knowledge of auditing, financial services, and broking.
A graduate degree is required, with an MBA being preferred; relevant certifications are also desirable.
Excellent communication and leadership skills are essential, with the ability to manage large teams and senior stakeholders.
Ability to work in a fast-paced environment, meet deadlines, and focus on delivering results.

Additional Notes
The selected candidate should have minimum 2 years of managerial experience in handling Asset Operations.

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Tata Capital

Financial Services

Mumbai Maharashtra

5001-10000 Employees

3543 Jobs

Key People

Rajesh Sethi

Managing Director & CEO
Supratim Bandyopadhyay

Chief Financial Officer
Ravi K. S. R.

Chief Technology Officer

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Associate - Centralized Operations - MFB