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0.0 - 2.0 years

1 Lacs

Ludhiana

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We are looking for a motivated and enthusiastic Graduate Trainee to join our team As a Graduate Trainee, you will gain hands-on experience in various departments, contributing to key projects while learning about the company s operations This is an excellent opportunity for recent graduates to develop skills and knowledge to kick-start their career in a dynamic environment Requirements : B.com Graduate

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10.0 - 20.0 years

14 - 30 Lacs

Chennai

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JD Manage branch operations & staff Ensure compliance with company policies & procedures Oversee freight forwarding activities at branch level Drive biz growth through strategic planning & execution Apply via:https://jobs.quiphire.in/open-profiles

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5.0 - 10.0 years

5 - 8 Lacs

Udaipur, Kuchaman City

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IndusInd Bank Job Description Job title: Branch Head Grade Band: JM/MM Location: Kuchaman, Udaipur BU/Function: CFD-COMMERCIAL VEHICLE, CV-BH Reports to: Hub Head Commercial vehicle Role Details The Branch Head for Commercial Vehicle Finance will be responsible for leading and managing the branch operations with a focus on commercial vehicle financing, ensuring business growth, and maintaining portfolio quality in the assigned region. Overall Job Description Business Development & Sales Lead and develop a high-performing team to achieve business targets in commercial vehicle financing Establish and maintain strong relationships with vehicle dealers, fleet operators, and other key stakeholders Identify and capitalize on business opportunities within the assigned territory Monitor market trends and competitor activities to maintain competitive advantage Operations Management Oversee day-to-day branch operations ensuring compliance with bank policies and procedures Manage end-to-end loan processing, from sourcing to disbursement Ensure proper documentation and verification processes are followed Monitor and maintain portfolio quality with focus on minimizing NPAs Team Leadership Lead, mentor, and develop team members to ensure high performance Conduct regular team meetings and performance reviews Ensure proper training and development of team members Create a positive work environment promoting teamwork and collaboration Risk Management Implement risk management practices as per bank guidelines Ensure proper credit assessment and due diligence Monitor portfolio quality and take preventive measures to control delinquency Ensure compliance with regulatory requirements and bank policies Relationship Management Build and maintain relationships with key stakeholders including dealers, customers, and industry partners Represent the bank at relevant industry forums and events Handle escalations and ensure high customer satisfaction levels Education and Work Experience Requirements: EDUCATION Essential requirement: Graduate Preferred: Exposure in Commercial vehicle segment WORK EXPERIENCE Essential requirement: 5 + years Preferred: 8 + years Any specific requirements Graduate/Post-Graduate degree in relevant field Minimum 5-7 years of experience in commercial vehicle financing Strong understanding of the commercial vehicle industry and local market Excellent leadership and team management skills Strong analytical and decision-making abilities Good communication and relationship management skills Desired Behavioral / Functional Traits Strategic thinking and business acumen Leadership and people management Risk assessment and management Negotiation skills Problem-solving ability Customer orientation Communication and interpersonal skills Compensation Range –Up to 8 Lakhs Age Range – upto 39 years Kindly send your updated resumes on anuj.kansal@indusind.com (mail subject should be Branch Head - location)

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1.0 - 6.0 years

1 - 3 Lacs

Vadodara

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Responsibilities Identify high transacting customers and reduce the transactions of these customers. Identify Depleting customers and control them Handling of cash receipts and payments and ensuring transactions are carried out within the prescribed TAT without errors Cash balancing and Cash bundling Processing of Retail FX postings / Gold sales/Pre Paid Cards Executing of funds transfer/ FD closure / Account Closure Custodian for teller box Custodian for cheque drop boxes Ensure error free transactions of receipts & payments. Ensure highest level of customer service. Recording complaints as per the specified process Resolving all complaints received (self, branch, other units) within the stipulated TATs pertaining to Teller area PLEASE NOTE GRADUDATION IS MANDATORY AND WE ARE LOOKING FOR EXPERIENCE LOCAL CANDIDATES ONLY

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2.0 - 5.0 years

4 - 7 Lacs

Hyderabad

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Gold Loan Relationship Officer-LOANS AGAINST GOLD-Marketing Branches Operations Job Role: To develop sourcing channels for generating leads of Gold loans. Business Planning & development i.e. Tie-up with Dealers, DSAs & Brokers to generate leads for Gold loans Work closely with branch channel to drive Gold loans. Maintaining the Profitability of Business, Achievement of the Business Targets. Implement sales promotional activities as per bank norms, ensuring increment of sales in terms of volume and value. To ensure the availability and awareness of our product in every potential area of the market. Conduct retail activities to increase brand visibility and increase customer contact points.

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2.0 - 5.0 years

4 - 7 Lacs

Erode

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Gold Loan Relationship Officer-LOANS AGAINST GOLD-Marketing Branches Operations Job Role: To develop sourcing channels for generating leads of Gold loans. Business Planning & development i.e. Tie-up with Dealers, DSAs & Brokers to generate leads for Gold loans Work closely with branch channel to drive Gold loans. Maintaining the Profitability of Business, Achievement of the Business Targets. Implement sales promotional activities as per bank norms, ensuring increment of sales in terms of volume and value. To ensure the availability and awareness of our product in every potential area of the market. Conduct retail activities to increase brand visibility and increase customer contact points.

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2.0 - 5.0 years

4 - 7 Lacs

Solapur

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J D - Relationship Manager Handle current portfolio of Small Commercial Vehicles Handling the loans of Commercial (Used/New). Handle the whole process of providing Vehicle loan to customers. Follow up EMI customers & arrears customers for collection. Developing the new market area and gathering market information. Always try to make new market to generate sales. Making good relation with Dealers and also with existing Clients.

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1.0 - 3.0 years

3 - 5 Lacs

Mumbai

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Relationship Manager-Commercial Vehicle (CV)-Retail-Marketing Branches Operations To handle customer service requirements like account opening, DMAT account opening, grievances, liability product selling, education on product features, cheque book issuance. Quality of advice given to customers as determined by customers and supervisor. Speed and efficiency of service given. Sales targets for bank and investment products. Going beyond the professed need of the customer by providing other products. Enhancement of customer value. Cross-sale of assets products. Back-up to relationship managers holding HNI relationships. Ensure low attrition ratios. Customer acquisition through referrals from existing customers. Graduates with total experience of 1-3 years with relevant exp of atleast 1 year in financial services or banks. Equal blend of service and sales orientation. In the absence of equality, sales orientation as a skew will be acceptable. Experienced customer service candidates from financial services ( those from MFund, securities houses etc) with sales orientation can be considered.

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3.0 - 4.0 years

5 - 6 Lacs

Prayagraj

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JD for - Relationship Manager 3-4 years of experience Tractor loan Sales Capable for infant resolution and Cross sale like Tractor , Gold Loan, life and general insurance Collection and infant resolution capabilities.

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2.0 - 5.0 years

4 - 7 Lacs

Rajkot

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Job Title Sales Team Member Business Correspondent Job Profile: Role will be a Combination of Relation Manager & sales officer. Be part of fastest growing sales channel in financial services industry. As part of sales job, incumbent is required to do field work Job involves sourcing & nurturing of village by building relationship & cross selling Assest & liability products and investment products. He/She would be the bridge between the village and the bank branch. Managing & acquiring additional incremental customers from that particular village cluster for the bank. Though references/cold calling. Eligibility: Preferred Qualification: Graduate.

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2.0 - 5.0 years

4 - 7 Lacs

Mumbai

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4193-Relationship Manager - Commercial Vehicles Relationship Manager who will be responsible for sourcing of new business from open market / RL branch network or CA / DSA channel network. Sourcing and servicing of Working capital ( Both Fund Based and Non Fund Based restricted to Transport / Logistics segment segments which includes products like Cash credit / Overdraft / WCTL / BG / LC / BC) Cross sell of other banking products Souring and Servicing of WC, Inventory Funding or Trade Advance to automobile Dealerships Warehousing Projects Finance ( restricted to transport / logistics segment ) Lease Rent Discounting (restricted to transport / logistics segment and automobile segments ) Evaluation of financials and structure the transactions with suitable product offerings to meet the clients finance requirement Preparing the marketing proposal and coordinating with credit team for approval of the NTB proposals Coordinating with technical, legal and operations team for loading and disbursement of files Actively evaluating the opportunity of cross sell to increase the wallet share Login and monitoring of TOD and Adhoc facilities on regular basis Coordination with the Trade team for non fund based transaction Coordinating with ops and monitoring for renewal / DRS / Enhancement / Property insurance updation. Taking care of WCDL disbursement and its tracking for deposits of payment on the due date. DRS Tracker. Monitoring of same and put reminder to client if any DRS exceed their deadline Arranging and submission of Book debts / stock statement on monthly basis i.e within deadline RCU of files prior login of any file ( renewal or enhancement )

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5.0 - 10.0 years

7 - 11 Lacs

Mumbai

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Relationship Manager-RARF(RETAIL ASSET RECONSTRUCTION FINANCING)-Marketing Branches Operations Job Role / KRAs Job requires managing central agencies and adding new agencies. Managing independent team from all states. Liaison with central and state teams. Meeting monthly collection targets. Deep bucket collections Job Requirements, Skills, Knowledge prerequisites Knowhow of managing collection call centers, digital approach, negotiation, skip tracing and managing state level team. Having basic legal knowledge. Deep bucket collections. Educational Qualifications Graduate & above Experience Profile 4- 5 years of experience in managing large collection call center. Benchmark Companies Bajaj, L&T, HDFC, Magma, ICICI and NBFCS

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1.0 - 4.0 years

6 - 9 Lacs

Ahmedabad

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Relationship Manager-CONSTRUCTION EQUIPMENT (CE)-Marketing Branches Operations Job Profile : Candidate should be Self-motivated with High energy Level, Fast and Positive learning attitude and strong team player. Should have excellent communication skill, including Hindi and Local language along with English. Should have the good inter personal skills and polite attitude to handle customers. Should have excellent people Management skills so that he can coordinate between different department / Branches / customers well. Must be Techno Savvy and should be well versed with latest computer skills. Should work with Mantra of Speed, Scale and Skill. Able to source Working capital Loan facilities to Agri Related Industries and Food Processing and Agro Processing Industries and Other Manufacturing Industry in MSME Segment and responsible for overall Quality Business along with size of business. Must have basic knowledge of working capital finance along with understanding of reading balance sheet and P & L. Candidate also having good knowledge about properties / legal will have edge over others since it is a Mortgage Business and loans are secured by properties. Candidate with Knowledge of local area, strong networking and negotiation skill will have edge over others. Sourcing of New Customers and ensure month on month disbursement having ticket size from Rs. 2 crore to Rs. 25 crore. Each RM is expected to do minimum 3 New Cases per month. He is expected to meet and appoint New CAs / Financial Consultants, DMAs, Kotak Bank Branch and source business on daily basis, he has to meet at-leats 2 New Leads every working day. Candidate should have excellent follow-up Management skills. Ensure that Customer requirements and complaints are serviced at the local level with speed and quality. Collaborate with trade finance ,CMS, operation, treasury , legal and branch banking team for seamless customer service Closely work with credit team for managing client expectation and effective risk management Candidate should be willing to run extensively for sourcing the business as the profile is 80% of Filed Job and 20% of Office job. Must have Own Vehicle with valid driving license. Job Requirements : Post Graduate Diploma / Post Graduate in Banking and Finance / And (Major / Minor) Marketing and Finance will have edge over others Strong oral and written Communication Relationship Management Skill l HDFC BBG RM of grade E2 and E3 are preferable.

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10.0 - 15.0 years

10 - 12 Lacs

Ahmedabad

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The candidate should have completed Lead Auditor training in ISO 9001, ISO 14001, ISO 45001. He will be responsible for conducting IMS Audits. He will also involved in Ahmedbad branch opertions.

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6.0 - 11.0 years

6 - 9 Lacs

Ghaziabad

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Relationship Manager-CONSTRUCTION EQUIPMENT (CE)-Marketing Branches Operations Job Role: Enhancement of Deposit pool from Customers Establishing standards and delivery of service Sale of non-deposit products. Cross selling targets progressively Sale of MF and Insurance products Fee Income Branch Administration Regulatory Compliance Manage productivity and overall morale of branch team members Overall responsible for break-even and P&L of branch Job Requirements: Overall 6yrs of Banking experience; out of which 3-4yrs in Retail Liabilities Must have had Sales experience and exposure, preferably of Liabilities products Qualifications- MBA / CA/ CAIB Good Leadership skills (though more tactical than strategic) Thinker: Doer 40:60 In-depth understanding of financial instruments, markets and macro micro economic processes Ability to carry along all the units involved in the customer service cycle to ensure customer DELIGHT Liaising with product management team, marketing and other centers & verticals for new product development, service enhancements and sales initiatives.

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1.0 - 5.0 years

4 - 8 Lacs

Parbhani

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Relationship Manager - Commercial Vehicles-SARAL LOANS-Marketing Branches Operations Handle current portfolio of Small Commercial Vehicles Handling the loans of Commercial (Used/New). Handle the whole process of providing Vehicle loan to customers. Follow up EMI customers & arrears customers for collection. Developing the new market area and gathering market information. Always try to make new market to generate sales. Making good relation with Dealers and also with existing Clients.

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1.0 - 4.0 years

6 - 9 Lacs

Vijayawada

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Relationship Manager-CONSTRUCTION EQUIPMENT (CE)-Marketing Branches Operations Sourcing new to bank (NTB) clients Relationship management for Mid and large corporates / Infrastructure companies Candidate should have dealt with following products: Cash credit/Over draft Limits Project funding for EPC projects Term Loan/Foreign currency Term Loan for Working capital and Equipment/Plant and Machinery Purchases Bank Guarantee Limits Buyers credit Limits Trade products i.e. LC Limits (for Import and domestic purchases) Bill Discounting Limits both LC backed and BOE backeda

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2.0 - 5.0 years

3 - 6 Lacs

Pune

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Responsibilities: * Manage branch operations & staff * Ensure compliance with company policies & procedures * Achieve revenue targets through effective leadership & strategy development & Building team Health insurance Provident fund

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1.0 - 4.0 years

6 - 9 Lacs

Hyderabad

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Relationship Manager-CONSTRUCTION EQUIPMENT (CE)-Marketing Branches Operations Handle current portfolio of Commercial Vehicles Handling the loans of Commercial (Used/New). Handle the whole process of providing Vehicle loan to customers. Follow up EMI customers & arrears customers for collection. Developing the new market area and gathering market information. Always try to make new market to generate sales. Making good relation with Dealers and also with existing Client

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1.0 - 5.0 years

6 - 9 Lacs

Mumbai

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Relationship Manager-AGRI-FIN-PROJECTS (AF)-Marketing Branches Operations Opportunity to work with Best Bank of Country Kotak Mahindra Bank Department Agri Business Group (Agri SME Working Capital Loans) Job Title Relationship Manager - Grade M3 / M4 (Manager / Sr. Manager) Portfolio Management Reporting to Area Sales Manager (ASM) Location Candidate should be self-motivated & strong relationship management skills. Requires decent communication skill, understanding of local language will be an advantage. To manage and grow existing portfolio of customers in Agri, Food processing & MSME Industries by offering loan products in line with customer requirements of Working capital (fund based/non-fund based) & Term Loan facilities Build a strong & robust customer base to increase both assets and liabilities, earn revenue by providing them high standards of service on an ongoing basis. Deepening relationship with existing customers through Cross sell liability & other third party products. Continuous monitoring of the accounts to ensure business is a per budgets Regular monitoring of accounts to ensure there are no delinquencies, portfolio hygiene, post disbursement deferrals closure in time, security perfection To engage with Credit & risk function, legal & technical teams, RCAD & GR team for customer requirements. CA / Graduate / Post Graduate Diploma / Post Graduate in Banking and Finance / Fresher CAs and MBAs can also apply People from different industries, such as from Agri Input Industries / Accounting firms / insurance companies / rating agencies / NBFCs / MFI Industries / Branch banking background can also apply. Strong oral and written Communication Relationship Management Skill Job Requirements Job Profile

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2.0 - 5.0 years

4 - 7 Lacs

Ahmedabad

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Position - Relationship Manager - Commercial Vehicles-SARAL LOANS-Marketing Branches Operations Relationship Manager who will be responsible for sourcing of new business from open market / RL branch network or CA / DSA channel network. Sourcing and servicing of Working capital ( Both Fund Based and Non Fund Based restricted to Transport / Logistics segment segments which includes products like Cash credit / Overdraft / WCTL / BG / LC / BC) Cross sell of other banking products Souring and Servicing of WC, Inventory Funding or Trade Advance to automobile Dealerships Warehousing Projects Finance ( restricted to transport / logistics segment ) Lease Rent Discounting (restricted to transport / logistics segment and automobile segments ) Evaluation of financials and structure the transactions with suitable product offerings to meet the clients finance requirement Preparing the marketing proposal and coordinating with credit team for approval of the NTB proposals Coordinating with technical, legal and operations team for loading and disbursement of files Actively evaluating the opportunity of cross sell to increase the wallet share Login and monitoring of TOD and Adhoc facilities on regular basis Coordination with the Trade team for non fund based transaction Coordinating with ops and monitoring for renewal / DRS / Enhancement / Property insurance updation. Taking care of WCDL disbursement and its tracking for deposits of payment on the due date. DRS Tracker. Monitoring of same and put reminder to client if any DRS exceed their deadline Arranging and submission of Book debts / stock statement on monthly basis i.e within deadline RCU of files prior login of any file ( renewal or enhancement ).

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2.0 - 5.0 years

4 - 7 Lacs

Rajkot

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Relationship Manager who will be responsible for sourcing of new business from open market / RL branch network or CA / DSA channel network. Sourcing and servicing of Working capital ( Both Fund Based and Non Fund Based restricted to Transport / Logistics segment segments which includes products like Cash credit / Overdraft / WCTL / BG / LC / BC) Cross sell of other banking products Souring and Servicing of WC, Inventory Funding or Trade Advance to automobile Dealerships Warehousing Projects Finance ( restricted to transport / logistics segment ) Lease Rent Discounting (restricted to transport / logistics segment and automobile segments ) Evaluation of financials and structure the transactions with suitable product offerings to meet the clients finance requirement Preparing the marketing proposal and coordinating with credit team for approval of the NTB proposals Coordinating with technical, legal and operations team for loading and disbursement of files Actively evaluating the opportunity of cross sell to increase the wallet share Login and monitoring of TOD and Adhoc facilities on regular basis Coordination with the Trade team for non fund based transaction Coordinating with ops and monitoring for renewal / DRS / Enhancement / Property insurance updation. Taking care of WCDL disbursement and its tracking for deposits of payment on the due date. DRS Tracker. Monitoring of same and put reminder to client if any DRS exceed their deadline Arranging and submission of Book debts / stock statement on monthly basis i.e within deadline RCU of files prior login of any file ( renewal or enhancement )

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3.0 - 4.0 years

5 - 6 Lacs

Miryalaguda

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Relationship Manager 3-4 years of experience Tractor loan Sales Capable for infant resolution and Cross sale like Tractor refinance, Gold Loan, life and general insurance Collection and infant resolution capabilities.

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2.0 - 5.0 years

4 - 7 Lacs

Beed

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Job Profile : Candidate should be Self-motivated with High energy Level, Fast and Positive learning attitude and strong team player. Should have excellent communication skill, including Hindi and Local language along with English. Should have the good inter personal skills and polite attitude to handle customers. Should have excellent people Management skills so that he can coordinate between different department / Branches / customers well. Must be Techno Savvy and should be well versed with latest computer skills. Should work with Mantra of Speed, Scale and Skill. Able to source Working capital Loan facilities to Agri Related Industries and Food Processing and Agro Processing Industries and Other Manufacturing Industry in MSME Segment and responsible for overall Quality Business along with size of business. Must have basic knowledge of working capital finance along with understanding of reading balance sheet and P & L. Candidate also having good knowledge about properties / legal will have edge over others since it is a Mortgage Business and loans are secured by properties. Candidate with Knowledge of local area, strong networking and negotiation skill will have edge over others. Sourcing of New Customers and ensure month on month disbursement having ticket size from Rs. 2 crore to Rs. 25 crore. Each RM is expected to do minimum 3 New Cases per month. He is expected to meet and appoint New CAs / Financial Consultants, DMAs, Kotak Bank Branch and source business on daily basis, he has to meet at-leats 2 New Leads every working day. Candidate should have excellent follow-up Management skills. Ensure that Customer requirements and complaints are serviced at the local level with speed and quality. Collaborate with trade finance ,CMS, operation, treasury , legal and branch banking team for seamless customer service Closely work with credit team for managing client expectation and effective risk management Candidate should be willing to run extensively for sourcing the business as the profile is 80% of Filed Job and 20% of Office job. Must have Own Vehicle with valid driving license. Job Requirements : Post Graduate Diploma / Post Graduate in Banking and Finance / And (Major / Minor) Marketing and Finance will have edge over others Strong oral and written Communication Relationship Management Skill l HDFC BBG RM of grade E2 and E3 are preferable.

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2.0 - 5.0 years

4 - 7 Lacs

Hyderabad

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Sourcing new to bank (NTB) clients Relationship management for Mid and large corporates / Infrastructure companies Candidate should have dealt with following products: Cash credit/Over draft Limits Project funding for EPC projects Term Loan/Foreign currency Term Loan for Working capital and Equipment/Plant and Machinery Purchases Bank Guarantee Limits Buyers credit Limits Trade products i.e. LC Limits (for Import and domestic purchases) Bill Discounting Limits both LC backed and BOE backed

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Exploring Branch Operations Jobs in India

Branch operations play a crucial role in the efficient functioning of organizations across various industries in India. Job seekers looking to build a career in branch operations can find a plethora of opportunities in the job market. This article aims to provide insights into the branch operations job market in India, including top hiring locations, salary ranges, career progression, related skills, and interview questions.

Top Hiring Locations in India

  1. Mumbai
  2. Delhi
  3. Bangalore
  4. Chennai
  5. Hyderabad

These major cities in India have a high demand for branch operations professionals, offering numerous job opportunities in various industries.

Average Salary Range

The salary range for branch operations professionals in India varies based on experience and location. On average, entry-level professionals can expect to earn around INR 3-4 lakhs per annum, while experienced professionals with several years of experience can earn upwards of INR 8-10 lakhs per annum.

Career Path

In the field of branch operations, a typical career path may include roles such as Branch Operations Executive, Branch Operations Manager, Regional Operations Manager, and Vice President of Operations. As professionals gain experience and expertise, they can progress to higher managerial positions within the organization.

Related Skills

In addition to core branch operations skills, professionals in this field are often expected to have skills such as problem-solving, communication, time management, leadership, and attention to detail. Knowledge of financial operations and regulatory compliance is also beneficial for branch operations roles.

Interview Questions

  • What is your understanding of branch operations? (basic)
  • How do you prioritize tasks in a high-pressure environment? (medium)
  • Can you give an example of a process improvement you implemented in your previous role? (medium)
  • How do you ensure compliance with banking regulations in branch operations? (advanced)
  • Describe a challenging situation you faced in branch operations and how you resolved it. (medium)
  • What software tools are you familiar with for branch operations management? (basic)
  • How do you handle customer complaints in a branch setting? (medium)
  • What strategies would you implement to increase branch efficiency? (medium)
  • Have you ever trained new staff members in branch operations procedures? (medium)
  • How do you stay updated on industry trends and best practices in branch operations? (basic)
  • Describe a time when you had to coordinate with multiple departments for branch operations. (medium)
  • How do you ensure accuracy in financial reporting for branch operations? (advanced)
  • What metrics do you track to evaluate branch performance? (medium)
  • Can you explain the importance of customer service in branch operations? (basic)
  • How do you handle conflicts among branch staff members? (medium)
  • Describe a successful marketing campaign you implemented to drive branch business. (medium)
  • How would you handle a security breach in a branch location? (advanced)
  • What are the key challenges faced by branch operations professionals in the current business environment? (medium)
  • How do you ensure inventory management is optimized in a branch setting? (medium)
  • What are your strategies for employee retention in branch operations? (medium)
  • How do you maintain confidentiality in handling sensitive customer information in branch operations? (medium)
  • Can you give an example of a successful cost-saving initiative you implemented in branch operations? (medium)
  • How do you adapt to changes in technology that impact branch operations? (medium)
  • What are the key performance indicators you track for branch operations success? (medium)

Closing Remark

As you explore opportunities in branch operations in India, remember to showcase your skills and experience confidently during interviews. By preparing thoroughly and demonstrating your expertise in branch operations, you can secure rewarding career opportunities in this dynamic field. Good luck with your job search!

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