2199 Branch Operations Jobs

The Sales and Collection Head will be responsible for driving business growth through strategic sales initiatives and ensuring timely collections of dues across all verticals. You must have a deep understanding of financial products, customer behavior, and recovery frameworks, especially in retail lending and unsecured loans. Key Responsibilities: Develop and implement strategic sales plans to achieve business targets. Lead a team of sales managers and executives to generate leads and onboard customers. Drive disbursements for various loan products like personal loans, business loans, two-wheeler loans, gold loans, etc. Monitor and ensure productivity, conversion ratios, and profitability. Expand customer base through channel development, partnerships, and branch operations. Ensure proper training and development of the sales team. Monitor and control the delinquency levels (DPD buckets: 0-30, 30-60, 60+). Drive field collection and tele-calling operations to recover overdue amounts. Formulate collection strategies and manage vendor/agency relationships. Ensure compliance with RBI guidelines and internal credit/collection policies. Coordinate with legal and recovery teams for escalation cases (write-offs, legal notices). Key Skills & Competencies: Strong leadership and team management skills. In-depth knowledge of NBFC lending operations. Analytical mindset with strong problem-solving ability. Proficiency in MS Excel, MIS reporting, and collection tools. Strong communication and negotiation skills. Understanding of regulatory compliance in lending & collections. Qualifications: Graduate/Postgraduate in Business, Finance, or related field. Preferred: MBA/PGDM with specialization in Sales/Finance/Marketing. Prior experience in NBFC/MFI/Digital Lending space is highly desirable. Job Type: Full-time Benefits: Provident Fund Schedule: Day shift Yearly bonus Work Location: In person,

Responsible for overseeing the daily operational, financial, commercial, compliance, and administrative activities of the branch. Ensures 100% adherence to internal policies, regulatory guidelines, and supports revenue conservation and growth initiatives. Job Challenges: Delivering error-free outputs across varied and complex processes Managing unpredictable volume spikes and limited system support Operating across 15+ systems under bandwidth and connectivity constraints Navigating non-standard infrastructure and extended working hours Handling compliance issues tactfully in coordination with the sales team Key Responsibilities Financial & Commercial Operations Timely and accurate receipting, banking, reconciliation, petty cash management Safe custody of cash and office assets Vendor identification, bill verification, and NEFT-based payments Coordination for lease agreements and new branch setups Customer Service First-contact resolution and tracking of service requests Scrutinizing and processing claims, payouts, reinstatements, and switches Proactive data cleansing for PAN, bank details, contact information Sales Support & Licensing Advisor licensing (new and renewals), application processing Coordination for training, MIS preparation, reward and recognition programs Supporting BM with sales recruitment and new business follow-ups Compliance, Legal & Taxation Handling statutory tax payments and documentation Representing the branch in compliance-related hearings Ensuring AML compliance and adherence to BCP guidelines Advisor Commission Handling Timely disbursement of commissions and TDS certificates Resolving commission-related queries and encouraging NEFT usage Administrative & HR Support Manage joining/exits, F&F settlements, and IT service coordination Oversee housekeeping, security, dispatch, and office resource booking New Business & Underwriting Processing new business applications with 100% accuracy Coordinating medicals, scanning/indexing, and timely document delivery Revenue Conservation & Cost Control Promoting NEFT, ECS, self-service tools, and alternate payment options Driving persistency by contacting customers and sales team support Preventing fraud, managing cheque dishonors, and cost control measures

We are seeking a Branch Business Manager-Team Handling to lead a branch, drive business development, and manage daily operations. You will be responsible for developing strategies to achieve sales targets, identifying new business opportunities, and managing key relationships with dealers and customers. This role requires a professional with strong team management skills who can recruit, train, and motivate staff while ensuring excellent customer service and financial compliance. Roles & Responsibilities: Sales & Business Development : Develop and execute strategies to achieve sales targets and business growth. Identify and pursue new business opportunities, manage key dealer and customer relationships, and lead sales teams to drive performance. Operations & Financial Management : Oversee daily branch operations, manage budgets, and monitor expenses. Ensure compliance with company policies and procedures and prepare and analyze financial reports. Customer Relationship Management : Ensure a customer-centric approach within the branch. Maintain and nurture customer relationships and provide excellent customer service throughout the loan application process. Team Management : Recruit, hire, and train new team members. Manage and motivate branch staff and conduct performance appraisals. Skills Required: Proven experience in a sales and business development role. Strong leadership and team handling capabilities. Expertise in managing branch operations and financial performance. Excellent customer relationship management skills. Ability to recruit, train, and motivate a team. QUALIFICATION: Bachelor's degree in Business, Finance, or a related field, or equivalent experience.

As a Graduate in Electronics with a minimum of 10 years of experience in sales, business development, or branch operations within the electronics, industrial automation, or related sectors, you should possess a comprehensive understanding of electronic products, industrial controls, and automation solutions. Proficiency in sales management tools is essential, along with strong analytical and strategic planning skills to develop and execute effective sales strategies that drive product promotion and lead generation. Your role will require exceptional leadership and team management abilities to lead and motivate your team effectively. Moreover, your strong communication, negotiation, and presentation skills will be instrumental in building and maintaining relationships with clients. A willingness to travel extensively within the region of Andra Pradesh is a key requirement for this position. Your responsibilities will include developing and implementing regional sales strategies to achieve revenue goals. Identifying and targeting potential customers in industrial, commercial, and institutional sectors will be crucial, along with building and nurturing long-term relationships with key clients through regular visits to promote products and services. It will also be essential to ensure that all sales and branch activities adhere to local laws and regulations, while actively mitigating risks associated with business operations in the region.,

We are seeking a Head - Internal Audit to lead and execute internal audits for retail lending, liability products, and branch operations. You will be responsible for reviewing and assessing internal controls and risk management processes, as well as developing audit plans and programs. This role requires a strong leader who can supervise a team of 45 auditors, prepare high-quality audit reports with actionable recommendations, and ensure adherence to all regulatory guidelines. Roles & Responsibilities: Audit Leadership & Execution : Lead and execute internal audits for retail lending, liability products, and branch operations in line with the audit calendar. Control & Risk Assessment : Review and assess the adequacy and effectiveness of internal controls, risk management, and governance processes. Audit Planning : Develop audit plans, programs, and testing procedures that are tailored to business risks and operational processes. Team Management : Supervise and mentor a team of 45 auditors. Review their work and provide constructive feedback to foster their professional growth. Reporting & Follow-up : Prepare high-quality audit reports with clear findings, root cause analysis, and actionable recommendations. Follow up on the implementation of audit recommendations and validate corrective actions. Stakeholder Coordination : Coordinate with business heads and control functions to discuss audit findings and drive process improvements. Strategic Support : Support the Head of Internal Audit in planning risk-based audits and developing the annual audit strategy. Compliance : Ensure adherence to regulatory guidelines, internal policies, and industry best practices. Skills Required: Proven experience in leading and executing internal audits, with a focus on retail lending, liability products, and branch operations. Strong knowledge of internal controls, risk management, and governance processes. Expertise in developing audit plans, programs, and testing procedures. Excellent leadership and team management skills, with the ability to supervise and mentor a large team. Exceptional report writing skills, including root cause analysis and the ability to formulate actionable recommendations. A strong understanding of regulatory guidelines and industry best practices. QUALIFICATION: Bachelor's or Master's degree in Finance, Accounting, or a related field, or a professional certification such as CA, CPA, or CIA.

We are seeking a Branch Operations and Service Manager to supervise all branch operational activities and staff. You will be responsible for ensuring adherence to internal policies and regulatory requirements, overseeing cash handling and transactions, and coordinating with other departments to improve process efficiency and enhance the customer experience. Roles & Responsibilities: Supervise daily branch operational activities and staff to ensure smooth functioning. Ensure strict adherence to all internal policies and regulatory requirements. Oversee cash handling procedures, transactions, and overall branch security. Coordinate with other departments to gain operational support and streamline processes. Identify and implement opportunities to improve process efficiency and enhance the customer experience. Skills Required: Proven experience in handling branch operations. Strong knowledge of internal policies and regulatory requirements. Excellent supervisory and staff management skills. Experience in cash handling, transaction management, and branch security protocols. Ability to coordinate with various departments and drive process improvements. Strong focus on enhancing the customer experience. QUALIFICATION: Graduation in any stream.

Key responsibilities: Manage branch operations, ensuring efficient sales performance and customer satisfaction. Develop and execute strategies to increase revenue growth through agency channel development. Oversee general insurance sales, health insurance sales, and broker activities to meet business targets. Handle alternate channels such as direct sales and field sales teams for maximum productivity. Foster strong relationships with clients to retain existing customers and acquire new ones.

Key responsibilities: Manage branch operations, ensuring efficient sales performance and customer satisfaction. Develop and execute strategies to increase revenue growth through agency channel development. Oversee general insurance sales, health insurance sales, and broker activities to meet business targets. Handle alternate channels such as direct sales and field sales teams for maximum productivity. Foster strong relationships with clients to retain existing customers and acquire new ones.

Key responsibilities: Manage branch operations, ensuring efficient sales performance and customer satisfaction. Develop and execute strategies to increase revenue growth through agency channel development. Oversee general insurance sales, health insurance sales, and broker activities to meet business targets. Handle alternate channels such as direct sales and field sales teams for maximum productivity. Foster strong relationships with clients to retain existing customers and acquire new ones.

Key responsibilities: Manage branch operations, ensuring efficient sales performance and customer satisfaction. Develop and execute strategies to increase revenue growth through agency channel development. Oversee general insurance sales, health insurance sales, and broker activities to meet business targets. Handle alternate channels such as direct sales and field sales teams for maximum productivity. Foster strong relationships with clients to retain existing customers and acquire new ones.

Roles and Responsibilities:- Manage branch operations, ensuring efficient sales performance and customer satisfaction. Develop and execute strategies to increase revenue growth through agency channel development. Oversee general insurance sales, health insurance sales, and broker activities to meet business targets. Handle alternate channels such as direct sales and field sales teams for maximum productivity. Foster strong relationships with clients to retain existing customers and acquire new ones.

Job description We are seeking a dynamic and results-oriented Branch Manager to oversee the daily operations of our diagnostic center, ensuring exceptional patient service, clinical excellence, and financial profitability. You will lead a team of dedicated professionals in radiology and pathology, driving growth and optimizing efficiency while ensuring the highest standards of patient care. Responsibilities: Operational Management: Oversee all aspects of branch operations, including patient flow, scheduling, equipment maintenance, and inventory management. Implement and monitor quality control and safety protocols, adhering to regulatory guidelines. Drive service excellence initiatives, ensuring patient satisfaction and retention. Manage budgets and financial performance, meeting revenue targets and cost objectives. Prepare and analyze operational reports, identifying areas for improvement and implementing corrective actions. Team Management: Lead and motivate a team of radiologists, pathologists, technicians, and other staff, fostering a collaborative and positive work environment. Conduct performance reviews, provide feedback, and implement training programs to develop team skills and capabilities. Ensure adherence to company policies and procedures, maintaining professional conduct and ethical standards. Clinical Integration: Facilitate effective communication and collaboration between radiology and pathology departments. Maintain awareness of new diagnostic technologies and advancements, implementing them to improve patient care. Ensure accurate and timely reporting of test results to physicians and patients. Build relationships with referring physicians and hospitals, expanding referral network and market share. Key Performance Indicators (KPIs): Meet and exceed branch revenue targets and service quality benchmarks. Minimize patient wait times and turnaround times for reports. Maintain high levels of customer satisfaction and staff morale. Achieve operational efficiency and cost-effectiveness. Contribute to the overall strategic goals of the company. Qualifications: Bachelor's degree in Business Administration, Healthcare Administration, or related field, preferably with an MBA. Minimum 4-8 years of experience in healthcare management. Strong understanding of radiology and pathology operations, workflows, and equipment. Excellent communication, interpersonal, and organizational skills. Proven ability to build and motivate high-performing teams. Strong analytical and problem-solving skills. Financial acumen and experience in budget management. Commitment to providing exceptional patient care and service excellence. Fluency in English and local language (applicable to your location). We offer a competitive salary and benefits package, along with the opportunity to make a real difference in the lives of patients and contribute to the growth of our organization. If you are a passionate and results-oriented leader with a strong commitment to healthcare excellence, we encourage you to apply. Preferred candidate profile : Only from Hospital/Diagnostics background Excellent knowledge in Clinical Operations 4 -8 years of experience proffered Candidate with good knowledge in pathology & Radiology Preferred Role: Operations Manager Industry Type: Medical Services / Hospital (Diagnostics) Department: Customer Success,Service & Operations Employment Type: Full Time, Permanent Role Category: Operations Education UG: Any Graduate PG: Any Postgraduate, MBA/PGDM in Hospitality Management

As the person responsible for overseeing the day-to-day operations of ATM, CDP, CIT, and managing the entire staff in your area, you will play a crucial role in analyzing risk and cost optimization, productivity, service delivery, audit processes, and improving overall operational efficiency and productivity. You will be tasked with handling the Branch Operations Departments, focusing on business operations to ensure smooth functioning and success. Your leadership will be essential in driving success and achieving operational excellence in a challenging and dynamic environment.,

You will be working as a Branch Manager, Assistant Branch Manager, or Branch Sales Manager at Ahalia FinForex Limited, located in Kochi. Your primary responsibilities will include overseeing daily branch operations, managing branch staff, ensuring customer satisfaction, and achieving sales targets. You will also be responsible for maintaining compliance with regulatory requirements, managing loan processing, handling foreign currency exchange services, and promoting wealth management and insurance products. Additionally, you will need to provide regular reports to higher management and contribute to the strategic goals of the organization. To excel in this role, you should have experience in branch operations, managing staff, and customer relationship management. You must possess the ability to achieve sales targets and develop business strategies effectively. Knowledge of loan processing, foreign currency exchange, and money transfer services is essential. Familiarity with wealth management, equity broking, mutual funds, ticketing, travel, and insurance services will be advantageous. Strong communication, leadership, and organizational skills are key requirements for this position. Proficiency in compliance and regulatory guidelines is necessary to ensure smooth operations. Relevant industry experience or a background in financial services would be preferred. A Bachelor's degree in Finance, Business Administration, or a related field is desirable for this role.,

Insurance Surveyor (IRDA Licensed) Experience: Minimum 5 years in Insurance company, Insurance Surveyor firm or Insurance Broker and having valid surveyor license from IRDA Requirements: Excellent communication skills in English & regional languages. Proficiency in MS Office, Internet and mobile apps. Good analytical skills. Flexible in learning and working in a pressure full environment. Core Responsibilities: Handling daily branch operations to ensure timely and proper survey reports. Manage and mentor back office staff. Ensure compliance with IRDA regulations and ethical standards. Coordinate with insurance companies and clients to maintain strong relationships and resolve disputes or escalations. Review and release survey reports. Monitor branch performance. Develop business strategies to grow the client base and improve service offerings. Handle budgeting and financial oversight for the branch including cost control and revenue tracking. Ensure quality control measures to maintain consistency and accuracy in survey assessments. Reporting: National leadership on branch performance, challenges and opportunities. Job Progression: The courses comprising Licentiate, Associate & Fellow conducted by Insurance Institute of India can be attended and cleared while working with the company. Also, the company provides compensation for passing these examinations including costs of books & examination fees as per company policy. Increments and promotions for outstanding performances as per company policy Interested one pls share your resume on recruiter4.spbcgroup@gmail.com or on 9315128588

Branch Manager Insurance Surveyor (IRDA Licensed) Experience: 5+ years in insurance company, surveyor firm, or broker with valid IRDA license. Skills: Insurance Survey, Claims Handling, IRDA Compliance, MS Office, Strong Communication (English + Regional), Leadership, Analytical Ability Key Responsibilities: Lead branch operations & timely survey reports Liaise with insurers & clients, resolve disputes Review & approve survey reports Mentor & manage back-office team Ensure compliance & quality control Drive business growth & monitor budgets Why Join Sponsored professional courses (Licentiate/Associate/Fellow) Performance-based rewards & promotions Step up your career with a reputed insurance surveyor firm! Interested one pls share your resume on recruiter4.spbcgroup@gmail.com or on 9315128588

We are seeking an experienced and dynamic Center Head to oversee all operations of one of our branches. In this leadership role, you will be responsible for ensuring the timely completion of all branch activities, from admissions to placements. The ideal candidate will be a results-oriented leader who can effectively coordinate with both the Head Office and their local team to achieve key business goals and maintain a high standard of discipline and documentation. Roles and Responsibilities Ensure the timely completion of branch operations . Achieve admission targets as per monthly goals. Coordinate regularly with the Head Office to align on strategy and report on progress. Oversee the entire student journey , from the initial admission to successful placement. Maintain all necessary documentation and uphold branch discipline .

REQUIREMENT DETAILS: Young and dynamic Graduates/ Post Graduates in any discipline with 0.6 - 2 yrs of experience in financial sector who are passionate about building their career in sales and marketing of the financial sector . Job Description: Canvassing and sourcing of New Customers to increase Gold loan Business, Gold Appraisal, Revenue generations through Cross Selling products & Interest Collection, Maintain good relationships with clients so that the business can maximize the value of those relationships. Customer Relationship and Follow-up, Maintenance of important registers and daily reports, Cash Management and accounting. Should possess excellent written and verbal Communication and also should possess basic knowledge in MS office. Knowledge of the vernacular language of the respective region is mandatory.

Criteria- Candidates having minimum 5 years of work experience in Banking/ NBFC/ Financial Services in Business Development, Sales, Operations or Marketing role at the Managerial Level - Regular Graduates or Postgraduates from a recognized College/ University - Job Description- - Handling branch team, guide them, train them for best customer services. - Target achievement of the branch and customer service. - Cross selling of all products and increase in walk-in of the branch. - Handling HNI Customers. - Error-free audit reports and proper compliance being followed at the branch. - Maintaining punctuality, discipline and high level of morality in tune with the ethics & values of Muthoot Group. - Cost control.

Responsible to attending walk -in clients at Branches. Responsible for accepting & appraising gold jewellery as per company norms. Ensuring proper Verification & Valuation of Collateral Securities and Documents. Responsible for processing/ documentations of Loans & other financial services. Responsible for cross selling of all products and achieving of individual & branch targets. Responsible for conducting field visits and meeting corporate customers for business development. Ensuring following of all procedures & policies as per laid down by the organization. Coordination with various Banks & preparation of BRS. Responsible for completion of all Accounts related works in the branch. Responsible to maintain up-keep of the branch and ensure confidentially in all dealings. Responsible for tele-calling customers for following up on interest collection regularly. FRESHERS can apply.

1. Handling walkins enquires & supporting customers at branch for KYC & Documentation up keeping. 2. Customer Services & Orientation 3. In - House cross sell of canvas of products (only inside branch ) 4. Interest collection calling & informing need updated on calling to existing customers & Few backend work at branch 5. Prospecting and identifying New leads and pitching to the clients provinding service to existing customers & They are required to manage all aspects of customers releationship 6. Win back calling.

Drive business growth by acquiring and managing customer relationships. Ensure high levels of customer satisfaction, achieve sales targets, and support branch operations in the Theni & Dindigul locations. Client Engagement: Develop and maintain strong, long-lasting relationships with clients in Theni and Dindigul. Serve as the primary point of contact for any client inquiries and support. Sales and Promotion: Identify new business opportunities while promoting and selling [specific products/services] to both existing and prospective clients. Customer Account Management: Oversee client accounts to ensure their needs are being met, address concerns, and look for opportunities to enhance their experience through upselling and cross-selling. Tailored Solutions: Collaborate with clients to offer customized solutions that align with their specific needs and objectives.

Drive business growth by acquiring and managing customer relationships. Ensure high levels of customer satisfaction, achieve sales targets, and support branch operations in the Theni & Dindigul locations. Client Engagement: Develop and maintain strong, long-lasting relationships with clients in Theni and Dindigul. Serve as the primary point of contact for any client inquiries and support. Sales and Promotion: Identify new business opportunities while promoting and selling [specific products/services] to both existing and prospective clients. Customer Account Management: Oversee client accounts to ensure their needs are being met, address concerns, and look for opportunities to enhance their experience through upselling and cross-selling. Tailored Solutions: Collaborate with clients to offer customized solutions that align with their specific needs and objectives.

Role & responsibilities: Drive business growth by acquiring and managing customer relationships. Ensure high levels of customer satisfaction, achieve sales targets, and support branch operations in the Theni & Dindigul locations. Client Engagement: Develop and maintain strong, long-lasting relationships with clients in Theni and Dindigul. Serve as the primary point of contact for any client inquiries and support. Sales and Promotion: Identify new business opportunities while promoting and selling [specific products/services] to both existing and prospective clients. Customer Account Management: Oversee client accounts to ensure their needs are being met, address concerns, and look for opportunities to enhance their experience through upselling and cross-selling. Tailored Solutions: Collaborate with clients to offer customized solutions that align with their specific needs and objectives. Preferred candidate profile : Male Candidate Prefered & Candidate should be Graduate.

Responsibilities and Duties :- * Branch operational activities * Handling customers and solving their queries * Explaining GL schemes, interest rates, etc. to customers * Gold checking for loan disbursement * Cash handling * Documentation * Cross-selling of other financial products * Promotional activities * Customer follow-up calls * Branch target achievements Eligibility Criteria :- Minimum Graduate (BA/BCom/BSc/BBA) Qualified No BTech/BE/BCA/Distance/Open University Degree Freshers or experienced candidates are both eligible Fluency in the local language Candidate should be from the local area Computer knowledge is mandatory Age up to 28 years