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Associate - Centralized Operations - MFB

Associate - Centralized Operations - MFB

Tata Capital

4 - 6 years

1 - 4 Lacs

Mumbai

Posted:1 day ago| Platform:

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Skills Required

microfinance project management asset operations management skills sales operations management gl team handling customer service banking operations branch management branch operations relationship management loan operations finance

Work Mode

Work from Office

Job Type

Full Time

Job Description

We are looking for a skilled professional with 4 to 6 years of experience to lead our Microfinance Operations team in Mumbai. The ideal candidate will have a strong background in asset operations and large team handling experience. Roles and Responsibility
Manage end-to-end centralized operations for microfinance loans, ensuring productivity, quality, and cost targets are met.
Handle repayment, reconcile LMS & GL balances, and calculate partner payouts within defined timelines.
Ensure compliance with all audit, MFI, and RBI regulations, coordinating with insurance partners and resolving customer queries and complaints.
Review operational scorecards daily to identify areas for improvement and implement changes to ensure optimal performance.
Publish daily reports and trackers, staying updated on changes in the microfinance industry and suggesting best practices.
Lead systems change requirements, raise BRD, UAT, and roll out with close coordination with IT.

Job
Minimum graduate; MBA preferred.
4 to 6 years of experience in asset operations, with demonstrated success in managing large teams and senior stakeholder relationships.
Strong understanding of microfinance operations and experience working in the industry is preferred.
Excellent project management skills, including identifying and running projects related to microfinance operations.
Ability to work collaboratively with internal customers, such as sales, credit, collections, and finance teams.
Strong analytical and problem-solving skills, with attention to detail and the ability to meet deadlines.

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Tata Capital

Financial Services

Mumbai Maharashtra

5001-10000 Employees

3543 Jobs

Key People

Rajesh Sethi

Managing Director & CEO
Supratim Bandyopadhyay

Chief Financial Officer
Ravi K. S. R.

Chief Technology Officer

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Associate - Centralized Operations - MFB