Assistant Manager- MIS and Technology

JOB DESCRIPTION FOR Assistant Manager – MIS & TechAbout the Organization: Dhwani Foundation (DF) works towards building a vibrant and credible social sector through its various initiatives with different stakeholders of the social sector. The objective is to improve productivity, transparency, and efficacy of the social sector. For more details please visit our website: https://dhwanifoundation.org/.DF’s, flagship software product Goonjan, is a cloud-based MIS platform developed strictly for NGOs / the social sector to manage their beneficiaries, donors and all the work that they do on one single platform. Dhwani Foundation helps NGOs to implement this platform to bring in efficiency & transparency in their operations. The Assistant Manager – MIS & Tech role is tasked with providing his/her technical and professional expertise for the MIS & Tech Program. The prime focus areas will be Requirement Analysis, Testing, Implementation & Support of our software products for the NGOs. A general understanding of technology and software development is expected.Duties and ResponsibilitiesDevelop knowledge of multiple cloud-based solutions developed by Dhwani for the social sectorEngage with customers, understand their requirements, and provide customized workable solutionsTrain NGO’s staff on using the various solutions and provide on-going supportIdentify any gaps in the product features, document the Requirements for developmentResearch for any existing open source or other suitable software already available for new featuresParticipate in architecture & design discussions with software development teamTesting of periodic releases of the softwareShould participate in Marketing activities, events, NGO visits, annual partner meets and the likeTrain & on-board new team membersShadow implementations done by junior team membersCollaborate with other Program teams in the Organization to provide MIS Solutions & conduct assessments for their partnersDesired qualification and skillsShould have a Graduation or above in Computer Science or Computer Applications Should have 5+ years of experience in using and implementing cloud-based softwareShould be technology oriented and knowledgeable of newer trends availableShould be self-driven and take complete responsibility of implementation at partner organizations located across the countryShould be a good mentor and guide suitablyExposure to social sector is not mandatory but is a plus Working knowledge of Tamil and English.Must be comfortable with MS office suitePosition Availability: ImmediatelySalary: Commensurate with experience