116 Assistant Manager Jobs

Sriram Housing Finance Ltd is looking for Assistant Manager to join our dynamic team and embark on a rewarding career journey Supervises daily operations and team performance Assists in strategic planning and business development Ensures compliance with company policies and procedures Supports senior management in decision-making

Candidate should be working as a Deputy Manager OR Assistant Manager on papers in an International Voice process. Work Location - Bangalore / Pune / Kolkata / Mumbai Shift - Rotational shifts Required Candidate profile Immediate Joiners OR Max 45 days notice period candidates can apply Call HR Manager Reejo @ 9886360719 for more details.

Greetings from Vee Healthtek We have an Immediate Opening for Asst Manager - AR (US Healthcare) Designation: Assistant Manager Department: Medical Billing Experience: 7+ years Location: Pune Skills required: Excellent Domain Knowledge Hands on Experience on Authorization Good Oral & Written Communication skills Good Team Handling Skills Excellent Analytical skills Should be good at Muti-Tasking On Papers Assistant Manager is Mandatory Roles & responsibilities: Ensure the TAT and Quality of projects handled Ensure quality of Deliverables Ensure proper execution of projects Ensure all updates from clients are recorded Set Targets for team leads and processors. Maintain records for overall performance and progress of the shift. Maintain process documents and ensure regular updates. Ensure all updates from clients are recorded. Conduct daily team briefs and update the team on every shift. Ensure the team meets the daily targets and extend the shift if the targets are not met. Train employees and ensure the service levels Identify training needs and recommend external training Provide Refresher/ process training at regular intervals Evaluate the effectiveness of training and recommended retraining. Interested candidates can reach out to Subiksha G - subiksha.g@Veehealthtek.com/ 9606003487

Hi Job Enthusiasts! Greetings from ShiningStars Hiring for Assistant Manager Operations Lucknow Location. Company: Leading Multinational BPO (E-commerce Voice Process) Job Type: Full-Time | Work from Office Location: Lucknow Open Positions: 10 About the Company: We are a trusted BPO partner for some of Indias top e-commerce brands. With a strong presence across the country, we specialize in delivering efficient and quality-driven customer service. Our Lucknow branch is expanding, and we are looking for enthusiastic leaders to join our operations team. Roles and Responsibilities: Supervise daily operations of the e-commerce voice process team. Lead and motivate a team of customer support agents to achieve KPIs. Ensure adherence to SLAs, quality standards, and customer satisfaction targets. Monitor real-time performance and prepare improvement strategies. Conduct regular team huddles, coaching sessions, and trainings. Handle escalations and collaborate with cross-functional teams to resolve issues. Present team performance reports to higher management regularly. Eligibility Criteria: Minimum 5 years of experience in the BPO industry. At least 2 years of experience as an Assistant Manager Operations. Graduation in any stream is mandatory. Strong communication skills in English and Hindi. Proven track record of managing teams and delivering performance improvements. Prior experience in e-commerce and voice-based customer service is highly preferred. Immediate joiners will be given priority. Compensation and Work Details: Salary: Up to 5.5 LPA (Hike up to 30% depending on last drawn and interview performance) Working Days: 6 days a week with 1 rotational off Interview Mode: Virtual How to Apply: Send your updated CV via WhatsApp to Homa at 9696714723. If the call isn’t answered, please drop a message mentioning the role. Stay Updated on Openings: Join our official WhatsApp channel: https://whatsapp.com/channel/0029VaLXmHBEKyZFIm6giY0 #HiringNow #AssistantManager #OperationsJobs #LucknowJobs #EcommerceSupport #VoiceProcess #BPOCareers #TeamHandling #CustomerService #LeadershipOpportunity #ApplyNow #ShiningStarsRecruitment Let me know if you also want a shorter version for WhatsApp or a creative variation for LinkedIn.

B.E in Engineering background (Electrical or Mechanical or Civil) Plus Safety qualification (advanced diploma in Industrial Safety from state technical boards is must; EXPERIENCE REQUIRED FOR THE POST 12 to 15 years of experience in managing Safety & Environmental area in Renewable Energy (Wind & Solar); Any Additional / Special Skill Required: Good Communication, Presentation and Leadership skill; Qualified Internal auditor for Integrated Management System; Sound knowledge on Environment, Occupational health- safety Management System including legal requirements; Renewable Energy Experience will be an added advantage; MNC Experience; Candidates who can join early; Women candidates will be given 1st preference.

Supports the day-to-day execution of general ledger impacted processes, including support to clients as they work with and understand these processes Performs accounting functions specifically in the areas of account balancing, ledger reconciliation, reporting and discrepancy resolution CANDIDATE PROFILE Education and Experience 4-year bachelors degree in Finance and Accounting or related major; no work experience required OR 2-year degree from an accredited university in Finance and Accounting or related major; 2 years experience in finance and accounting or related professional area CORE WORK ACTIVITIES Managing Work, Projects, and Policies Coordinates and implements accounting work and projects as assigned Coordinates, implements and follows up on Accounting SOP audits for all areas of the property Complies with Federal and State laws applying to fraud and collection procedures Generates and provides accurate and timely results in the form of reports, presentations, etc Analyzes information and evaluates results to choose the best solution and solve problems Compiles, codes, categorizes, calculates, tabulates, audits, or verifies information or data Balances credit card ledgers Verifies contracts for groups and performs credit reference checks for direct billed groups if necessary Maintaining Finance and Accounting Goals Achieves and exceeds goals including performance goals, budget goals, team goals, etc Develops specific goals and plans to prioritize, organize, and accomplish your work Submits reports in a timely manner, ensuring delivery deadlines Ensures profits and losses are documented accurately Monitors all taxes that apply, ensuring that taxes are current, collected and/or accrued Maintains a strong accounting and operational control environment to safeguard assets Completes period end function each period Provide direction and assistance to other organizational units regarding accounting and budgeting policies and procedures, and efficient control and utilization of financial resources Demonstrating and Applying Accounting Knowledge Demonstrates knowledge of job-relevant issues, products, systems, and processes Demonstrates knowledge of return check procedures Demonstrates knowledge of the Gross Revenue Report Demonstrates knowledge and proficiency with write off procedures Demonstrates knowledge and proficiency with consolidated deposit procedures Keeps up-to-date technically and applying new knowledge to your job Uses computers and computer systems (including hardware and software) to program, develop financial spreadsheets, set up functions, enter data, or process information Uses relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards Leading Accounting Teams Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example Motivates and provides a work environment where employees are productive Imposes deadlines and delegates tasks Provides an open door policy and is highly visible in areas of responsibility Understands how to manage in a culturally diverse work environment Manages the quality process in areas of customer service and employee satisfaction Managing and Conducting Human Resource Activities Supports the development, mentoring and training of employees Provides constructive coaching and counseling to employees Trains people on account receivable posting techniques Additional Responsibilities Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person Demonstrates personal integrity Uses effective listening skills Demonstrates self confidence, energy and enthusiasm Manages group or interpersonal conflict effectively Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner Manages time well and possesses strong organizational skills Presents ideas, expectations and information in a concise well organized way Uses problem solving methodology for decision making and follow up Role: Finance Executive Industry Type: Hotels & Restaurants Department: Finance & Accounting Employment Type: Full Time, Permanent Role Category: Finance Education UG: Any Graduate PG: Any Postgraduate

Check figures, postings, and documents for accuracy. Organize, secure, and maintain all files, records, cash and cash equivalents in accordance with policies and procedures. Record, store, access, and/or analyze computerized financial information. Classify, code, and summarize numerical and financial data to compile and keep financial records, using journals, ledgers, and/or computers. Prepare, maintain, audit, and distribute statistical, financial, accounting, auditing, or payroll reports and tables. Complete period-end closing procedures and reports as specified. Prepare, review, reconcile, and issue bills, invoices, and account statements according to company procedures. Follow-up and resolve past due accounts and vendor invoices until payment in full is received or resolved. Coordinate tasks and work with other departments; serve as a departmental role model or mentor; assign and ensure work tasks are completed on time and that they meet appropriate quality standards. Report work related accidents, or other injuries immediately upon occurrence to manager/supervisor. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None

Check figures, postings, and documents for accuracy. Organize, secure, and maintain all files, records, cash and cash equivalents in accordance with policies and procedures. Record, store, access, and/or analyze computerized financial information. Classify, code, and summarize numerical and financial data to compile and keep financial records, using journals, ledgers, and/or computers. Prepare, maintain, audit, and distribute statistical, financial, accounting, auditing, or payroll reports and tables. Complete period-end closing procedures and reports as specified. Prepare, review, reconcile, and issue bills, invoices, and account statements according to company procedures. Follow-up and resolve past due accounts and vendor invoices until payment in full is received or resolved. Coordinate tasks and work with other departments; serve as a departmental role model or mentor; assign and ensure work tasks are completed on time and that they meet appropriate quality standards. Report work related accidents, or other injuries immediately upon occurrence to manager/supervisor. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None

Assistant Manager Operation Dom CS Voice Process Min 6 Yrs exp, 2yrs AM on paper SLA, AHT, Attrition, Shrinkage,CSAT GRADUATE Work from Office-Lucknow only not for Delhi/NCR neither Kolkata and ..Apply those who can relocate in Lucknow Required Candidate profile Work from Office-Lucknow only not for Delhi/NCR neither Kolkata and ..Apply those who can relocate in Lucknow Call/WhatsApp cv to Neha 8287267407 Amit 8851792136

Leading BPO in Kolkata ,Pune, Mumbai, Bangalore Hiring For Team Leader/Assistant Manager International Voice Process CTC UPTO 7.5 LPA Require min 1 Year as Team Leader Experience in International BPO in VOICE PROCESS Strong in Operations Matrices like Attrition, Shrinkage, CSAT Shifts 24*7 Call 8467054123 or mail CV at simmi@hiresquad.in The Team Leader, Operations is responsible for the day-to-day supervision of a group of call center associates. This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability Description Essential Functions/Core Responsibilities • Responsible for the day-to-day supervision of a group of call center associates including work and attendance monitoring in accordance with organization policy and applicable legal requirements • Effectively coach direct reports on their performance on a regular basis to ensure performance metrics are achieved at a minimum weekly • Identify performance related issues, develop an action plan for improvement, implement corrective action, up to and including termination of employment • Ensure service delivered to our customers meets contractual Key Performance Indicator (KPIs) and financial expectations • Communicate expectations to employees and provide timely updates • Provide subject matter expertise in handling escalated customer calls as needed • Conduct Team Meetings to ensure expedient communication of relevant information and as an open forum for input. Schedule and organize team activities • Stay current on internal work processes, policies and procedures. Attend required manager development training Preferred candidate profile Must be Working as Team Leader in International BPO Must have Good Communication Skills Experience in Voice Process Perks and benefits Good Incentives Interested candidates can call at 8467054123 or mail their cv at simmi@hiresquad.in

Must be excellent in communciation and Must have Sales Team Leader Experience for minimum 2 Years. Max Salary- 45k in hand, Pls whatsapp CV to Jyoti 7982435738 & write Frankfinn TL. Required Candidate profile Must be excellent in communciation and Must have Sales Team Leader Experience for minimum 2 Years. Max Salary- 45k in hand, Pls whatsapp CV to Jyoti 7982435738 & write Frankfinn TL.

Job Description: Asst. Manager / Manager - Home Loan About JUSTO: Job Title: Asst Manager / Manager Job Role: Home Loan Location: Mumbai (All Areas) About the Role: As a Home Loan Manager, you will be responsible for managing and streamlining the home loan processes for our clients. Your primary focus will be to ensure smooth collaboration with banks and financial institutions, guide clients through loan application processes, and assist in achieving financial closure for property purchases. Key Responsibilities: Client Consultation: Understand clients financial needs and provide advice on home loan options. Assist clients in preparing and submitting loan applications with required documentation. Liaison with Financial Institutions: Develop and maintain relationships with banks and NBFCs. Negotiate terms and conditions of loan agreements to ensure favorable outcomes for clients. Loan Process Management: Monitor the end-to-end home loan application process. Ensure timely disbursement of funds by coordinating with financial institutions and clients. Compliance and Documentation: Ensure all loan-related documents are accurate, complete, and adhere to legal requirements. Stay updated with regulatory changes in home loan policies. Team Collaboration: Work closely with the sales and legal teams to provide a seamless property buying experience. Provide training to the sales team about loan products and procedures. Market Analysis: Stay informed about market trends and home loan products. Recommend innovative loan solutions to enhance customer satisfaction. Required Skills and Competencies: Education: Bachelor s degree in Finance, Commerce, Economics, or related field Experience: 3- 6 years of relevant experience in home loans, mortgage banking, or real estate financing. Proven track record in managing loan processes and client relationships. Soft Skills: Excellent communication, customer relationships and negotiation skills. Skills and Competencies: Strong knowledge of home loan products and policies. Proficiency in financial analysis and credit assessment. Ability to manage multiple clients and prioritize tasks. Familiarity with real estate and property laws is a plus.

srmb srijan ltd is looking for Assistant Manager to join our dynamic team and embark on a rewarding career journey. Ensuring company policies are followed. Optimizing profits by controlling costs. Hiring, training and developing new employees. Resolving customer issues to their overall satisfaction. Maintaining an overall management style that follows company best practices. Providing leadership and direction to all employees. Ensuring product quality and availability. Preparing and presenting employee reviews. Working closely with the store manager to lead staff. Overseeing retail inventory. Assisting customers whenever necessary. Organizing employee schedule. Ensuring that health, safety, and security rules are followed. Ensuring a consistent standard of customer service. Motivating employees and ensuring a focus on the mission. Maintaining merchandise and a visual plan. Maintaining stores to standards, including stocking and cleaning. Completing tasks assigned by the general manager accurately and efficiently. Supporting store manager as needed.

TEAM LEADER / ONLY FOR BANGALORE AND HYDERABAD / BANKING PROCESS / INTERNATIONAL BPO Must Have Exp into Team Leader for International BPO with Banking Process (Mandate) Must have Worked in to Banking Process Location - Bangalore , Hyderabad Only Graduates Excellent Communication Skills Rotational Shift 5 Days Working Opportunity to work in a fast-paced, international work environment Immediate Joiners/ 1 month notice holders Work from Office Experience working into BPO Domain is a MUST Should have experience in Team Handling- Attrition, Shrinkage, CSAT, SLA Management Overall 3+ years in BPO/ Contact Center Interested can share their resume on ankita2.jobfinder@gmail.com CALL- 8840819455

TEAM LEADER / ONLY FOR BANGALORE AND HYDERABAD / BANKING PROCESS / INTERNATIONAL BPO Must Have Exp into Team Leader for International BPO with Banking Process (Mandate) Must have Worked in to Banking Process Location - Bangalore , Hyderabad Only Graduates Excellent Communication Skills Rotational Shift 5 Days Working Opportunity to work in a fast-paced, international work environment Immediate Joiners/ 1 month notice holders Work from Office Experience working into BPO Domain is a MUST Should have experience in Team Handling- Attrition, Shrinkage, CSAT, SLA Management Overall 3+ years in BPO/ Contact Center Interested can share their resume on ankita2.jobfinder@gmail.com CALL- 8840819455

Greetings from Bristol Healthcare Services PVT LTD !!! Exclusive Interview for the post of Team Leader / Assistant Manager -US Medical Billing. EXPERIENCE: Min of 8+ yrs experience in US Medical Billing -AR & DME( Candidates with Other experience please ignore and do not apply ) Very good exposure in DME Should have Immense knowledge in AR. Should have good Verbal and Written communication skills. Good TEAM handling and CLIENT coordination experience. Should have strong knowledge in end to end RCM. Should be flexible to work in Rotational shift. Remuneration best in the industry. Time: Please call HR to schedule interview. Walk-In Between : Monday to Friday : 03.00 PM to 9.00 PM Location: A7, Industrial Estate, Mogappair West, Chennai, Tamil Nadu 600037.Call HR @ 9176359249 / 9150941118 to confirm your interview time or to know more about us.

Role: Assistant Delivery Manager | Domain: Operation coding SQ function | Reporting: Delivery Manager or above Role summary: The Assistant Manager of Medical Coding Quality is responsible for overseeing and enhancing the accuracy, compliance, and overall quality of medical coding operations. This role involves managing a team of coding professionals, ensuring adherence to regulatory standards, and implementing quality assurance processes. The Senior Manager will collaborate with cross-functional teams to optimize coding practices, support revenue cycle operations, and mitigate compliance risks. Education Experience & Other requirements Graduation: Any Coding certification: CPC or Any Relevant Certification equivalent to Cpc Specialization: HCC Must have minimum 10 years of experience Should have HCC Fluent in communication Should have GB certification or should have good exposure to quality principles Key Responsibilities: 1. Quality Assurance and Compliance: Develop and implement medical coding quality standards and audit processes to ensure coding accuracy and compliance with ICD, CPT, and HCPCS coding guidelines. Stay updated on changes in regulatory requirements, payer policies, and coding best practices. Monitor and enforce compliance with HIPAA, CMS, and other applicable regulations. 2. Team Leadership and Development: Lead and mentor a team of quality analysts, fostering a culture of continuous learning and improvement. Conduct performance evaluations, provide feedback, and design individualized development plans. Coordinate training programs for QAs to enhance proficiency and maintain certifications. 3. Operational Excellence: Analyse coding accuracy rates and error trends and develop action plans to address gaps. Collaborate with cross functional teams to resolve discrepancies and optimize processes. Establish and track key performance indicators (KPIs) related to coding quality and process improvement. 4. Data Analysis and Reporting: Provide regular reports on coding quality metrics to leadership, highlighting trends, issues, and recommended improvements. Conduct root cause analysis of errors to identify systemic issues and propose solutions. 5. Process Improvement: Identify opportunities for process improvements to enhance coding accuracy, reduce denials, and improve claim turnaround times. Skills: Strong understanding of coding guidelines, compliance standards, and regulatory requirements. Exceptional leadership, communication, and interpersonal skills. Proficiency in coding software, EHR systems, and data analytics tools. An analytical mindset with the ability to interpret complex data and drive actionable insights. Key Competencies: Attention to detail and commitment to high-quality standards. Problem-solving and critical thinking abilities. Ability to manage multiple priorities in a fast-paced environment. Collaborative and proactive approach to cross-functional team interactions. If interested to apply, email your resume to mega.k@accesshealthcare.com Contact: 7305291728

Greetings from Access healthcare!!!!! We are hiring Assistant Delivery Manager for coding Role: Assistant Delivery Manager for Operations and Quality Role summary: The Assistant Manager of Medical Coding Quality is responsible for overseeing and enhancing the accuracy, compliance, and overall quality of medical coding operations. This role involves managing a team of coding professionals, ensuring adherence to regulatory standards, and implementing quality assurance processes. The Senior Manager will collaborate with cross-functional teams to optimize coding practices, support revenue cycle operations, and mitigate compliance risks. Graduation: Any Coding certification: Any certification Specialization: HCC Must have minimum 10+ years of experience. Fluent in communication Key Responsibilities: 1. Quality Assurance and Compliance: Develop and implement medical coding quality standards and audit processes to ensure coding accuracy and compliance with ICD, CPT, and HCPCS coding guidelines. Stay updated on changes in regulatory requirements, payer policies, and coding best practices. Monitor and enforce compliance with HIPAA, CMS, and other applicable regulations. 2. Team Leadership and Development: Lead and mentor a team of quality analysts, fostering a culture of continuous learning and improvement. Conduct performance evaluations, provide feedback, and design individualized development plans. Coordinate training programs for QAs to enhance proficiency and maintain certifications. 3. Operational Excellence: Analyse coding accuracy rates and error trends and develop action plans to address gaps. Collaborate with cross functional teams to resolve discrepancies and optimize processes. Establish and track key performance indicators (KPIs) related to coding quality and process improvement. 4. Data Analysis and Reporting: Provide regular reports on coding quality metrics to leadership, highlighting trends, issues, and recommended improvements. Conduct root cause analysis of errors to identify systemic issues and propose solutions. Skills: 1. Strong understanding of coding guidelines, compliance standards, and regulatory requirements. 2. Exceptional leadership, communication, and interpersonal skills. 3. Proficiency in coding software, EHR systems, and data analytics tools. 4. An analytical mindset with the ability to interpret complex data and drive actionable insights. Key Competencies: 1. Attention to detail and commitment to high-quality standards. 2. Problem-solving and critical thinking abilities. 3. Ability to manage multiple priorities in a fast-paced environment. 4. Collaborative and proactive approach to cross-functional team interactions. If interested to apply, email your resume to mega.k@accesshealthcare.com Contact: 7305291728

Hiring for Fortune 500 client Book your interview slot on Today WhatsApp your profile @ 9623462146 / 8888850831 or Dipika@infiniteshr.com ***** Hiring for Customer Support for Team manager role , Salary upto 12LPA - Mumbai Location ******Hiring for P & C Insurance Team Manager / Sr TM , Salary upto 14.00L- Pune Location ****Hiring Team Manager Insurance Operation process**** Salary upto 10.5 LPA , Pune Location Regards Dipika Sharma 9623462146 8888850831

TEAM LEADER OPERATIONS Must have Exp into Team Lead For International BPO in Banking Process (Mandate) NOTE - Must Have Worked into Banking Process CTC - 7.5LPA Loc- Hyderabad , Bangalore Qualification- Only Graduates Work from Office 5 days working/ 24*7 Shifts International Voice Process Require Excellent Communication Skills Immediate Joiners/ 1 month notice holders Work from Office Experience working into BPO Domain is a MUST Should have experience in Team Handling- Attrition, Shrinkage, CSAT, SLA Management Overall 3+ years in BPO/ Contact Center Interested can share their resume on ankita2.jobfinder@gmail.com CALL- 8840819455

TEAM LEADER OPERATIONS Must have Exp into Team Lead For International BPO in to Banking Process (Mandate) Note -Must have worked in Banking Process CTC - 7.5LPA Loc- Hyderabad , Bangalore Qualification- Only Graduates Work from Office 5 days working/ 24*7 Shifts International Voice Process Require Excellent Communication Skills Immediate Joiners/ 1 month notice holders Work from Office Experience working into BPO Domain is a MUST Should have experience in Team Handling- Attrition, Shrinkage, CSAT, SLA Management Overall 3+ years in BPO/ Contact Center Interested can share their resume on ankita2.jobfinder@gmail.com CALL- 8840819455

Candidate should be working as a Team Leader on papers in an International Voice process for Banking process. Qualification - Graduate Shift - US rotational shifts Work Location - Gurgaon / Bangalore / Hyderabad Required Candidate profile Immediate Joiners OR Max 1 month notice period candidates can apply Call HR Sadiq @ 8904378561 for more details.

Candidate should have team handling experience in Soft Skills training in a BPO / KPO. Qualification - Graduate Shift - Rotational shifts Immediate Joiners OR Max 1 month notice period candidates can apply Required Candidate profile Call HR Manager Reejo @ 9886360719 for more details.

*Graduation or Post Graduation from any stream with 50% and above *Candidates who have completed Graduation / Post Graduation are eligible * 10th, 12th & Graduation should be in regular mode (Correspondence, Distance Learning, Vocational, Open Schooling are not allowed) * Graduation Degree (10+2+3 Pattern) is Compulsory * 50% in 10th, 12th & Graduation * Good Communication Skill in English is must * 2 Years Gap in Education allowed between 10th & Graduation * 0-2 Years of Work experience Key Responsibilities As an Assistant Manager, you will receive hands-on training and contribute to the daily operations of our bank, which may include (specific responsibilities will vary by department/branch): Assisting in the smooth day-to-day operations of the branch or assigned department. Ensuring exceptional customer service by addressing inquiries, resolving issues, and assisting clients with their banking needs. Supporting the team in achieving operational efficiency and adherence to internal processes. Learning and strictly complying with all banking policies, procedures, and regulatory guidelines (e.g., RBI norms, KYC). Assisting with accurate documentation, record-keeping, and generating routine reports. Collaborating effectively with various internal teams to ensure seamless service delivery. Actively participating in all training and development programs to enhance banking knowledge and professional skills. Identifying opportunities for service improvement and contributing to a positive customer experience.

We are seeking an experienced and results-driven Sales Team Lead to oversee our sales team in promoting our innovative tax software solutions. The ideal candidate will have a strong background in sales leadership and a passion for driving revenue growth through strategic initiatives. Preferred candidate profile Should have at least 3 years of experience in sales as Team leader. Experience in Call Center Key Responsibilities: Lead, mentor, and develop a high-performing sales team, providing guidance and support to achieve individual and team targets. Oversee the sales pipeline, from lead generation to deal closure, ensuring effective communication and follow-up. Monitor sales metrics and prepare regular reports for senior management on team performance, forecasting, and market insights.