Posted:6 days ago|
Platform:
Work from Office
Full Time
• Lead and manage a team of Key Account Managers (KAMs) along with Team Leaders handling ecommerce sellers
• Monitor and drive team performance to achieve sales, revenue, and growth targets
• Analyze seller performance and provide strategic inputs to enhance business outcomes
• Coordinate with internal stakeholders to ensure seamless seller support and resolution
• Conduct regular reviews, coaching, and training sessions for the team
• Maintain team motivation and discipline while ensuring performance benchmarks are met
• Manage dashboards, track KPIs, and generate performance reports using Excel.
• Graduate in any discipline (10+2+3)
• Minimum 5 years of experience in KAM (E-commerce) /RE (Relationship Executive) processes OR Hard Core BPO Sales experience
• Minimum 1 year of Assistant Manager Operations handling a team to drive Sales or Seller Performance
• Proficient in MS Excel and comfortable with data analysis
• Strong communication skills in Hindi and English
• Proven leadership skills with ability to drive results through team
• E-commerce domain experience is added advantage
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