Application support Engineer

2 - 4 years

10 - 14 Lacs

Posted:17 hours ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

If you are a risk-taker, innovator, and fearless problem solver who loves solving challenges of data security, then this is the place for you!

Here's what you will get to explore:

  • Technical Support and Customer Interaction:

  • Product Expertise and Continuous Learning:

  • Issue Diagnosis and Resolution:

  • Collaboration and Communication:

  • Multitasking and Shift Adaptability:

Areas of Work:
  • Support:

  • Troubleshooting:

  • Repair:

Qualifications:

  • Languages:

  • Core Technologies:

  • Networking Tools:

  • Additional Skills:

  • Security:

Experience:

  • 25 years in technical support, preferably application support, with exposure to shift work and handling customer calls.

  • Familiar with CRM tools and severity-based models, with experience supporting enterprise customers.

  • Education:

  • Certifications (Preferred):

Abilities:

  • Strong customer-focus, problem-solving skills, and ability to communicate technical issues to non-technical users.

  • Ownership of technical issues, with a willingness to work in a 24/7 support center and adapt to high-pressure environments.

  • Team player with flexibility to stretch work hours when needed.

Why do we call Seclorites Entrepreneurs, not Employees
  • We value and support those who take the initiative and calculate risks.

  • We have an attitude of a problem solver and an aptitude that is tech agnostic. You get to work with the smartest minds in the business.

  • We are thriving not living. At Seclore, it is not just about work but about creating outstanding employee experiences. Our supportive and open culture enables our team to thrive

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Seclore

Cybersecurity

N/A

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