Position Overview Business Analyst is responsible for evaluation of customer business problems and the development of solutions and working with the vendor to meet business requirements also ensuring the product backlog capturing and maturity. Ensuring the team and downstream stakeholders understand the impact of changes. Should be able to ensure his/her team produces data dictionary; and document and understand Business processes. The successful candidate will take responsibility for addressing and supporting the UK and European business projects for new and existing products and functionality initiatives across our systems. The role will encompass the full spectrum of business analyst activities through the full project life cycle. Relationship management skills for the various business contacts for the area will be important to ensure a superior service to our clients is maintained. Key Responsibilities Understand complex business issues and can understand the technical implications associated with business requirements. Writing User Stories and helping with solutions Leading Story walkthroughs and 3 Amigos sessions for the delivery teams Doing extensive data analysis and deriving business insights from data. Handle a demanding work environment and maintain a very high level of deliverable quality. Interact with all levels of the business community, seeking approval from all stakeholders of the projects. Must be able drive solution discussions and produce solution design documents. Define the scope of a business requirement, decide the approach, and produce the specification. Drive the analysis effort from start to end for a given area keeping various stakeholders in the loop and getting approvals/sign offs from them. Assess and ensure that the solution being delivered is fit for purpose. Obtaining agreement on business analysis deliverables and ensuring that they meet all the requirements of the business and tracking these across multiple systems groups. Working with business leads within the team to identify, define, and clarify the scope / issues in terms of complex business/systems requirements. Functionality co-ordination across multiple system projects delivering common, reusable functionality using service-oriented patterns. Acting as a proxy customer with the development teams, facilitating open communication between the customer & development team Driving user acceptance criteria with the customer Co-ordinate with onshore-offshore UK/India business analysts. Work with onshoreoffshore UK/India development teams Interact & work with third party partners and suppliers. Stay abreast of key emerging products / industry standards in the Business Analysis arena. Contribute to BA forum, lead process improvement initiatives. Worked on APIs and SOA (service-oriented architecture) based systems. Skills required Strong SQL query writing skills and be able to do in-depth data analysis. Writing API contracts in Swagger. Should have experience of dealing with multiple Stakeholders, covering different geographies. Should have working experience of APIs Experience of business process re-engineering, analysis, user requirement gathering, gap analysis Should have experience producing functional specifications documents (FSDs) Should have experience producing Solution Design Specifications by working closely with architects and developer community. Ability to progress the analysis and drive decisions to close open issue through discussions with multiple stakeholders. Must be strong in translating business requirements to technical resources (internal and external) in supporting the project. Delivery and results focused. Strong customer awareness & business focus Strong documentation skills of standard SDLC artefacts like SRA/SDS etc. Fair idea of Agile methodology, familiar with Stories requirements artefact used in Agile. Excellent inter-personal, communication, documentation, facilitation & presentation skills Ideally have experience of e-Business, e-Commerce & Internet technologies, best practices & industry standards Ideally have experience of working with business modelling tools e.g. UML and CASE tools e.g. EA, Rational Rose Domain knowledge- Asset Management or Investment banking.

Skills PLSQL DEVELOPER Responsibilities: Design and develop PL/SQL programs and packages. Optimize SQL queries for performance. Analyze and debug complex stored procedures. Collaborate with frontend and application teams for data integration. Support production issues and data migration tasks.

Degree B.E Specialisation Computers Responsibilities: Design and develop custom applications and workflows in ServiceNow.Configure modules like Incident, Change, Problem, and CMDB. Create business rules, client scripts, UI policies, and integrations. Optimize performance and ensure platform security. Work with stakeholders to gather and implement requirements.

Degree -Any Specialisation 1. Install, configure, and maintain Windows and Unix systems. 2. Monitor system performance and troubleshoot issues. 3. Manage user accounts and permissions. 4. Implement security and patch updates. 5. Perform backups and disaster recovery. 6. Automate maintenance tasks via scripts. 7. Coordinate with teams for deployments. 8. Maintain system documentation. 9. Monitor logs and resolve anomalies. 10. Ensure compliance with IT standards.

Degree -B.E Specialisation Civil 1. Analyze requirements for test planning. 2. Design and execute test cases. 3. Perform functional, regression, and integration testing. 4. Document and report bugs. 5. Work closely with developers for fixes. 6. Maintain automated test scripts. 7. Validate software against requirements. 8. Prepare test summary reports. 9. Ensure cross-platform compatibility. 10. Contribute to QA process improvements.

Degree - B.COM. Specialisation Commerce 1. Handle administrative tasks and data entry. 2. Maintain records and manage databases. 3. Process documentation and reports. 4. Coordinate with front-office teams. 5. Ensure timely data updates. 6. Support HR, finance, and operations teams. 7. Maintain confidentiality and data security. 8. Manage correspondence and filing systems. 9. Assist in invoice and billing activities. 10. Ensure compliance with internal processes.

Degree B.E Specialisation Computer Science 1. Design and develop complex software solutions. 2. Lead technical discussions and architecture design. 3. Write clean, maintainable code. 4. Conduct code reviews and mentor juniors. 5. Debug and resolve critical issues. 6. Ensure performance optimization. 7. Collaborate with cross-functional teams. 8. Participate in requirement analysis. 9. Contribute to agile planning and sprints. 10. Stay updated with new tech trends.

Degree -B.E Specialisation- Electronics/Telecommunications Responsibilities: Install, configure, and troubleshoot desktops, laptops, and printers. Provide technical support for Windows and basic networking issues. Handle ticketing system and escalate unresolved issues. Assist in software installations, updates, and patching. Ensure timely support for end-users in person and remotely.

Degree- B.E Specialisation-Mechanical 1. Develop and configure ServiceNow modules (ITSM, HRSD, etc.). 2. Customize workflows, forms, business rules, and UI policies. 3. Integrate ServiceNow with third-party systems via REST/SOAP APIs. 4. Troubleshoot and debug ServiceNow issues. 5. Develop and manage Service Catalog and Request Workflows. 6. Manage user roles, permissions, and security settings. 7. Build reports, dashboards, and performance analytics. 8. Participate in Agile sprints and development cycles. 9. Optimize platform performance and scalability. 10. Document configuration and release updates.

Job Summary: We are looking for a Senior Desktop Engineer with expertise in managing and supporting enterprise-level desktop environments. Key Responsibilities: Provide advanced technical support and guidance to desktop support team. Evaluate and implement new technologies to enhance desktop management. Create and maintain technical documentation. Handle escalated support requests and major incidents. Qualifications: Bachelor's degree in IT or related. 5+ years in desktop support with leadership experience. Strong troubleshooting and Windows system administration skills. Knowledge of scripting (PowerShell) and virtualization (VMware, Citrix).

Job Summary: We are seeking a PowerApps Developer to design and implement apps using Microsoft Power Platform tools to streamline workflows and improve business operations. Key Responsibilities: Design, develop, and implement custom business apps using PowerApps. Integrate PowerApps with other Microsoft Office tools like SharePoint and Teams. Develop Canvas and Model-driven apps. Troubleshoot and resolve application issues.

Job Summary: Seeking an experienced Ping Directory Specialist to manage directory services and IAM solutions. Key Responsibilities: Deploy, configure, and manage PingDirectory and associated IAM tools. Ensure system scalability and high availability. Implement security best practices in identity access management. Troubleshoot and resolve directory-related issues. Qualifications: Bachelor's in Computer Science/Engineering. Minimum 3 years of experience in PingDirectory. Familiarity with LDAP, SSO, and authentication protocols.

Job Summary: We are looking for a Desktop Administrator to manage and support desktops, laptops, and user support operations across the organization. Key Responsibilities: Install, configure, and maintain desktop and laptop hardware and software. Provide Level 1 and 2 desktop support to end users. Maintain system security through updates and patch management. Manage user accounts, permissions, and access rights. Qualifications: Bachelors degree in IT or related field. 3+ years of experience in desktop support and administration. Strong knowledge of Windows OS, Active Directory, and remote support tools.

We are hiring for an Associate role across departments such as Operations, HR, or Finance, depending on the candidate's background. Key Responsibilities: Support day-to-day operations and departmental objectives. Manage documentation, data analysis, and reporting. Assist in coordinating with internal and external stakeholders. Uphold company standards and compliance in all tasks. Qualifications: Bachelors degree in any discipline. 02 years of experience. Excellent communication and coordination skills. Proficient in MS Office and basic analytics.

Job Summary: We are hiring a Desktop Support Engineer to support end-users in hardware and software issues. Key Responsibilities: Respond to technical support tickets and troubleshoot desktop-related issues. Provide guidance and training to users. Maintain inventory of hardware and software. Set up new user accounts and workstations. Qualifications: Diploma or degree in IT. 1-3 years of desktop support experience. Familiar with Microsoft Windows, Office Suite, and networking fundamentals.

Daily ticket assignment: 5-6 tickets per day. Responsible for collecting devices from warehouse and visiting respective client sites for onsite part replacement and issue resolution. Must follow standard processes and documentation protocols for ticket closures and hardware replacements.

*Driving critical topics related to incident management, Problem management, high availability, disaster recovery, backup and restore. *Over 9+years experience as Database administrator in Global operations team (Primarily on SAP HANA & ASE database platforms. *Exposure to automation tools, scripting or processes *DB installation and upgrade, planning, set up and implementation. *Providing technical expertise and support in optimising and tuning of systems, performance optimisation. *DB concept on security, backup and recovery startegies, performance tuning, system copies, high availability, and disaster recover strategy, export import, replication is must. *Organise / structure day to day documentation. Cloud knowledge is desirable. Good to have Professional certification of Database platforms with exposure to project management tasks including PMP and ITIL certification

Work on a complex Salesforce B2B Commerce project for our large clients. Collaborate with internal and external stakeholders and assist with requirements definition, specifications, design, development, and timelines for key initiatives. Experience with designing responsive Salesforce Communities / Storefront Buyer Experiences. Salesforce B2B Commerce product knowledge with experience in features like product hierarchy, storefront association, Account Group, price list, page labels, indexing. Assist with solution design based on product requirements. Customize Salesforce B2B Commerce OOTB (out of the box) flow. Salesforce B2B Commerce feature customization using Salesforce Metadata. Assist with code reviews and pull requests and DevOps methodology. Diagnose and solve technical problems related to commerce & experience implementation. Have a good understanding of system design & design patterns implementation. Define and follow best practices to implement non-functional requirements like performance and scalability of the commerce solution. As Senior Developer, participate in Hiring junior members, mentor, and train junior development resources.

Sourcing and reviewing of application from various social media sites including monster, dice, linkedin etc. Focusing on skills matching the requirements and conducting an initial interview with candidate. Required Candidate profile Minimum 2-4 years experience in APACUS IT recruitment. Preferred experience using jobsites Dice, Work market, Field nation

Smooth execution and delivery of infrastructure projects. Assist in resourcing talents Support PMs, facilitate collaboration among team members & ensure project goals are achieved on time & within budget. Required Candidate profile Minimum 2-4 years experience in Project handling or APACUS IT hiring. Strong organizational & communication skills Proficient in project planning, resource management and stakeholder communication