Application Support Engineer

Project Role :

Application Support Engineer

Project Role Description :

Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.

Must have skills :

Java Standard Edition

Good to have skills :

Broadcom Layer 7 API Gateways, JBOSS Administration

Minimum 5 Year(s) Of Experience Is Required

Educational Qualification :

15 years full time educationSummary: As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and solves issues within multiple components of critical business systems. Your typical day will involve collaborating with various teams to troubleshoot and resolve software-related challenges, ensuring the smooth operation of essential applications and systems. You will engage in problem-solving activities, analyze system performance, and contribute to the continuous improvement of processes and services, all while maintaining a focus on delivering high-quality support to users and stakeholders. Roles & Responsibilities: - Expected to be an SME. - Collaborate and manage the team to perform. - Responsible for team decisions. - Engage with multiple teams and contribute on key decisions. - Provide solutions to problems for their immediate team and across multiple teams. - Facilitate knowledge sharing sessions to enhance team capabilities. - Monitor system performance and proactively address potential issues. Professional & Technical Skills: - Must To Have Skills: Proficiency in Java Standard Edition. - Good To Have Skills: Experience with JBOSS Administration, Broadcom Layer 7 API Gateways. - Strong understanding of software debugging and troubleshooting techniques. - Experience with application performance monitoring tools - Splunk, Grafana, Kibana, Dynatrace - Familiarity with version control systems such as Git. Additional Information: - The candidate should have minimum 5 years of experience in Java Standard Edition. - This position is based in Mumbai and has permanent Night Shifts. Location & Shift Timing are non negotiable. - A 15 years full time education is required.