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Application Support Engineer

Application Support Engineer

Accenture in India

5 years

0 Lacs

Coimbatore Tamil Nadu India

Posted:1 day ago| Platform:

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Skills Required

support software service automation troubleshooting analyze itil management scripting python powershell

Work Mode

On-site

Job Type

Full Time

Job Description

Project Role :

Application Support Engineer

Project Role Description :

Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.

Must have skills :

Microsoft Robotic Process Automation Advanced

Good to have skills :

Minimum 5 Year(s) Of Experience Is Required

Educational Qualification :

15 years full time educationSummary: As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. Your day will involve troubleshooting, problem-solving, and ensuring seamless operation of key business applications. Roles & Responsibilities: - Expected to be an SME - Collaborate and manage the team to perform - Responsible for team decisions - Engage with multiple teams and contribute on key decisions - Provide solutions to problems for their immediate team and across multiple teams - Lead team meetings to discuss progress and challenges - Implement best practices for application support - Analyze system performance and recommend improvements Professional & Technical Skills: - Must To Have Skills: Proficiency in Microsoft Robotic Process Automation Advanced - Strong understanding of process automation technologies - Experience in troubleshooting and resolving software issues - Knowledge of ITIL framework for service management - Hands-on experience in scripting languages like Python or PowerShell Additional Information: - The candidate should have a minimum of 5 years of experience in Microsoft Robotic Process Automation Advanced - This position is based at our Coimbatore office - A 15 years full-time education is required15 years full time education

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Application Support Engineer