Application Support Engineer

Project Role :Application Support Engineer

Project Role Description :Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills :Infrastructure Service Management

Good to have skills :NAMinimum
3 year(s) of experience is required

Educational Qualification :15 years full time education
Summary:As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and solves issues within multiple components of critical business systems. Your typical day will involve collaborating with various teams to troubleshoot and resolve technical challenges, ensuring the seamless operation of applications that are vital to business functions. You will engage in proactive monitoring, analyze system performance, and implement solutions to enhance system reliability and efficiency, all while maintaining a focus on customer satisfaction and service excellence.
Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Assist in the development and implementation of best practices for application support.- Engage in continuous learning to stay updated with the latest technologies and methodologies. Professional & Technical
Skills:

- Must To Have

Skills:

Proficiency in Infrastructure Service Management.- Good To Have

Skills:

Experience with cloud service management platforms.- Strong understanding of incident management processes and tools.- Familiarity with monitoring and alerting systems to ensure system health.- Experience in troubleshooting application performance issues.
Additional Information:- The candidate should have minimum 3 years of experience in Infrastructure Service Management.- This position is based at our Bengaluru office.- A 15 years full time education is required.Qualification
15 years full time education