Role & responsibilities Preferred candidate profile

About Us: We are a fast-growing shipping and logistics automation platform for online businesses of all sizes (eCommerce sellers, SMEs, D2C Online Brands), helping them manage their order fulfilment process. Our benefits include cost savings, improved customer service, and streamlined operations. We take ownership of shipping and logistics for our customers, so they can focus on their core business. Job Summary: We are seeking a results-driven and customer-obsessed Product Manager who will be responsible for defining product vision, building roadmaps, and collaborating cross-functionally to bring new features and enhancements to life. The ideal candidate combines technical fluency with business acumen and excels in a fast-paced, agile environment. Key Responsibilities: Define and communicate product vision, strategy, and roadmap aligned with business objectives. Gather and prioritize product and customer requirements through market research, user feedback, and data analysis. Collaborate with engineering, design, marketing, sales, and customer success teams to deliver high-quality products. Create clear product specifications, user stories, and acceptance criteria. Manage the entire product lifecycle: from ideation to launch and post-launch optimization. Use analytics and metrics to measure product performance and inform future decisions. Champion a customer-first mindset, ensuring that all product decisions create value for users. Stay informed on industry trends, competitor products, and emerging technologies. Qualifications: 3-5 years of experience in product management or a related field. Proven track record of managing all aspects of a successful product throughout its lifecycle. Strong understanding of Agile methodologies and tools (e.g., Jira, Trello, Confluence). Excellent communication, presentation, and interpersonal skills. Experience with user research, A/B testing, and data analytics tools Bachelors degree in Business, Computer Science, Engineering, or related field (MBA a plus). Preferred Qualifications: Experience in SaaS, e-commerce, fintech, tech-first companies will be preferred. Technical background or experience working closely with development teams. Strong UX sensibility and an eye for detail.

About Us: We are a fast-growing shipping and logistics automation platform for online businesses of all sizes (eCommerce sellers, SMEs, D2C Online Brands), helping them manage their order fulfilment process. Our benefits include cost savings, improved customer service, and streamlined operations. We take ownership of shipping and logistics for our customers, so they can focus on their core business. Responsibilities :- Deliver high-quality technical support to end-users by efficiently handling and resolving client complaints. Accurately document all issues, queries, and concerns raised by clients, especially sellers. Ensure timely and effective resolution of customer complaints to drive satisfaction and maintain client relationships. Communicate with clients to provide accurate information related to products, services, and processes. Diagnose, debug, and identify reported issues, escalating critical cases based on defined priority levels and client SLAs. Conduct deep dives into reported issues and deliver comprehensive Root Cause Analyses (RCA). Guide clients through troubleshooting steps and corrective actions to resolve issues efficiently. Identify recurring problems and suggest improvements to internal systems or panels for better performance and user experience. Gather and assess all relevant information to resolve product- or service-related inquiries accurately. Route unresolved issues to appropriate internal teams and follow up until closure. Collaborate and coordinate with internal departments such as development, QA, and operations for issue resolution. Effectively prioritize and manage multiple open cases, ensuring timely follow-ups and updates. Requirements :- Any graduate with a strong technical aptitude. Minimum of 2 years in technical support or application support roles, preferably in client facing environments. Excellent verbal and written communication skills, with the ability to clearly articulate technical concepts to non-technical stakeholders. Proficient in Python, with the ability to quickly write and modify scripts for debugging or automation. Strong working knowledge of MySQL, MongoDB, and DynamoDB for data validation and troubleshooting. Experience with RabbitMQ and Kafka for understanding and debugging event-driven workflows. • Good understanding of AWS cloud services relevant to application support and monitoring. Tools & Platforms :- Hands-on experience with ticketing systems like JIRA or Freshdesk. Familiarity with API testing tools such as Postman for request-response analysis. Ability to monitor and interpret system logs to identify and address issues proactively. Strong analytical and logical thinking to investigate, replicate, and resolve client-reported issues. Capability to prioritize and manage multiple open cases in a fast-paced, dynamic environment. Exposure to E-commerce or logistics platforms and an understanding of associated workflows and operational processes.

About Us: We are a fast-growing shipping and logistics automation platform for online businesses of all sizes (eCommerce sellers, SMEs, D2C Online Brands), helping them manage their order fulfilment process. Our benefits include cost savings, improved customer service, and streamlined operations. We take ownership of shipping and logistics for our customers, so they can focus on their core business. We are seeking experienced and passionate Mobile Developers to join our growing mobile development team. The candidate will play a key role in developing and optimising innovative mobile applications (Android and iOS) built on flutter that deliver seamless and high-performance user experiences. You will work with a talented team of engineers, designers, and product managers to build and maintain large-scale applications using modern technologies. As Manager Strategic Partnerships , your primary responsibility will be to identify, activate, and scale B2B and ecosystem partnerships that bring in a steady pipeline of new customers. These could include partnerships with eCommerce enablers, SaaS platforms, marketplaces, communities, influencers, or regional distribution partners. Youll own the entire sales cyclefrom hunting and closing to onboarding clients acquired via these channels. Key Responsibilities: Partnership-Led Sales Growth Identify and engage ecosystem partners (SaaS platforms, marketplaces, agencies, logistics consultants, eCommerce enablers, etc.) to source new customer leads. Structure commercial partnerships, affiliate programs, or white-label deals to build predictable lead flow. Customer Acquisition & Onboarding Drive new client acquisition through partnership-driven leads and referrals. Lead sales pitches, demos, negotiations, and onboarding for clients acquired through partner channels. Ensure a smooth handover to the onboarding/KAM team post-conversion. Pipeline & Revenue Ownership Own and exceed monthly/quarterly revenue targets from new accounts acquired via partnerships. Manage full-funnel visibility from lead origination to closure using CRM tools. Ecosystem Relationship Management Build long-term, win-win relationships with partners that deliver mutual value. Educate partners on NimbusPosts offerings to increase referrals and pipeline quality. Market Intelligence & Feedback Loop Stay updated on ecosystem trends, potential new partnerships, and competitor movements. Share market insights and partnership feedback with product and GTM teams for better alignment. What Were Looking For: Experience: 6-9 years in B2B sales or partnerships, ideally in logistics tech, SaaS, eCommerce enablers, or aggregator platforms. Track Record: Proven success in new customer acquisition and ecosystem sales. Skills: Excellent relationship-building and negotiation skills Strong presentation and storytelling ability Ability to build scalable partner acquisition funnels Self-driven with strong execution capability Tools: CRM (LeadSquared/Salesforce), Excel/Sheets, basic knowledge of partner/affiliate tracking tools is a plus. Why Join Us? Impact: Lead a mission-critical function in a fast-scaling logistics tech company. Ownership: Manage, optimise and scale a high-performing customer service function. Culture: Work in a high-energy, performance-driven, and customer-first environment. Growth: Competitive salary, incentives, and long-term career advancement opportunities.

About Us: We are a fast-growing shipping and logistics automation platform for online businesses of all sizes (eCommerce sellers, SMEs, D2C Online Brands), helping them manage their order fulfilment process. Our benefits include cost savings, improved customer service, and streamlined operations. We take ownership of shipping and logistics for our customers, so they can focus on their core business. NimbusPost is a fast-growing logistics and shipping platform helping businesses streamline their supply chain. We're scaling aggressively and looking for motivated Sales Executives to drive regional seller acquisition and growth. Key Responsibilities: Identify and onboard new B2B sellers and D2C brands in your assigned city Conduct regular field visits and cold meetings with prospective clients Understand client requirements and pitch relevant logistics solutions Own lead funnel from outreach to closure Collaborate with internal teams (ops/commercials/KAM) to ensure smooth onboarding Maintain accurate data in CRM and submit daily activity reports Achieve monthly sales targets for number of accounts onboarded and activated Ideal Candidate Profile: 2-5 years of field sales experience, preferably in logistics, SaaS, FMCG, or e-commerce Strong local market knowledge and network Excellent communication and negotiation skills Self-starter with a results-oriented mindset Fluent in Hindi and basic English; knowledge of local language is a plus Comfortable with regular field travel within the city What We Offer: Fixed salary + performance-based incentives Field expense reimbursements Opportunity to be part of a high-growth startup with fast career growth Learning across logistics, e-commerce, and SaaS industries

Key Responsibilities: Own the performance of Sales Executives across assigned cities Build, mentor, and manage a high-performance regional sales team Drive seller acquisition, activation, and revenue ramp-up targets Conduct field visits regularly across cities to shadow, coach, and close strategic deals Monitor funnel health, onboarding KPIs, and daily activity trackers for each team member Set up daily/weekly review systems and dashboards to track performance Coordinate with Operations, KAM, and Commercial teams for seamless seller onboarding Provide market intelligence, competitor insights, and feedback to central GTM and strategy teams Ideal Candidate Profile: 10+ years of sales experience, including 12 years in managing field sales teams Strong understanding of regional markets (UP, Punjab) Hands-on approach — must be comfortable with 15–20 days of travel/month Excellent leadership, communication, and reporting skills Proven ability to drive targets in fast-paced environments Prior experience in logistics, SaaS, e-commerce, or FMCG preferred What We Offer: Competitive fixed salary + monthly incentives + travel reimbursements Rapid growth environment with strong career visibility Opportunity to build and shape regional sales processes High ownership role with leadership exposure

About Us: We are a fast-growing shipping and logistics automation platform for online businesses of all sizes (eCommerce sellers, SMEs, D2C Online Brands), helping them manage their order fulfilment process. Our benefits include cost savings, improved customer service, and streamlined operations. We take ownership of shipping and logistics for our customers, so they can focus on their core business. Responsibilities :- Deliver high-quality technical support to end-users by efficiently handling and resolving client complaints. Accurately document all issues, queries, and concerns raised by clients, especially sellers. Ensure timely and effective resolution of customer complaints to drive satisfaction and maintain client relationships. Communicate with clients to provide accurate information related to products, services, and processes. Diagnose, debug, and identify reported issues, escalating critical cases based on defined priority levels and client SLAs. Conduct deep dives into reported issues and deliver comprehensive Root Cause Analyses (RCA). Guide clients through troubleshooting steps and corrective actions to resolve issues efficiently. Identify recurring problems and suggest improvements to internal systems or panels for better performance and user experience. Gather and assess all relevant information to resolve product- or service-related inquiries accurately. Route unresolved issues to appropriate internal teams and follow up until closure. Collaborate and coordinate with internal departments such as development, QA, and operations for issue resolution. Effectively prioritize and manage multiple open cases, ensuring timely follow-ups and updates. Requirements :- Any graduate with a strong technical aptitude. Minimum of 2 years in technical support or application support roles, preferably in client facing environments. Excellent verbal and written communication skills, with the ability to clearly articulate technical concepts to non-technical stakeholders. Proficient in Python, with the ability to quickly write and modify scripts for debugging or automation. Strong working knowledge of MySQL, MongoDB, and DynamoDB for data validation and troubleshooting. Experience with RabbitMQ and Kafka for understanding and debugging event-driven workflows. • Good understanding of AWS cloud services relevant to application support and monitoring. Tools & Platforms :- Hands-on experience with ticketing systems like JIRA or Freshdesk. Familiarity with API testing tools such as Postman for request-response analysis. Ability to monitor and interpret system logs to identify and address issues proactively. Strong analytical and logical thinking to investigate, replicate, and resolve client-reported issues. Capability to prioritize and manage multiple open cases in a fast-paced, dynamic environment. Exposure to E-commerce or logistics platforms and an understanding of associated workflows and operational processes.

About the Role Were looking for a Customer Lifecycle & Growth Specialist who can bridge acquisition and retention crafting data-driven journeys that move users from curious to converted, and from first-time users to loyal advocates. Youll own the customer funnel end-to-end: from identifying where potential drops off, to designing lifecycle campaigns that re-engage, convert, and grow. What Youll Do Drive Conversions: Analyze the full acquisition funnel from lead to activation to repeat and identify key drop-offs across channels, journeys, and personas. Plug Journey Gaps: Map the current customer lifecycle and propose journey enhancements to reduce friction and improve activation/conversion rates. Retention Campaigns: Design and run full-funnel lifecycle campaigns across email, SMS, WhatsApp, RCS, web and app push notifications. Behavioral Segmentation: Use customer data to create hyper-targeted segments based on usage, frequency, recency, order value, engagement history, etc. Journey Automation: Build and optimize automated journeys for onboarding, conversion nudges, re-engagement, upsell, and churn win-back. Experiment Relentlessly: Plan and execute A/B tests across messaging, creatives, time-of-send, CTAs, and channels to improve outcomes. Conversion Metrics Tracking: Monitor KPIs like CAC:LTV ratio, churn, funnel conversion %, and user engagement metrics. Work Cross-Functionally: Collaborate closely with product, growth, tech, and sales teams to align lifecycle communication with broader goals. What You Bring 24 years of experience in lifecycle marketing, CRM, or growth-focused roles.• Strong command over multi-channel retention platforms (like MoEngage, CleverTap, WebEngage, etc.). Experience improving conversion rates across acquisition journeys and lifecycle stages. Deep understanding of customer funnels, cohort analysis, RFM modelling, and user segmentation. A love for data: Your are comfortable in dashboards, not afraid of SQL, and have a track record of being numbers-first. Working knowledge of A/B testing, behavioural psychology, and engagement best practices. Bonus: Experience with tools like GA4, Mixpanel, Looker, or product analytics suites. What Youll Love About NimbusPost High-growth company at the centre of India’s eCommerce revolution. Ownership of one of the most business-critical functions–customer value growth. Culture of rapid experimentation and performance-first thinking. Work closely with a sharp and driven team across marketing, design, product, and data. If you believe every click is a story and every drop-off is an opportunity–let’s talk.

About NimbusPost:- At NimbusPost, were building the backbone of India's fast-growing eCommerce ecosystem. As a leading logistics technology platform, we empower thousands of D2C brands and online sellers with intelligent, scalable shipping solutionsdesigned for speed, reliability, and impact. With innovation at the core and scale in our DNA, we are on a mission to revolutionize the way India ships. From powering new-age unicorns to enabling offline-to-online-commerce journeys, we are the invisible engine that keeps the digital economy moving. Now, were looking for a passionate storyteller someone who can help us bring this impact to life, one frame at a time. About the Role:- Were seeking a Sr. Specialist Motion Graphics & Video Editing whos equal parts visual artist and editor. If you live at the intersection of creativity, design, and storytellingand get a kick out of transforming complex ideas into sharp, scroll stopping videosthis is for you. From creating reels that spark conversation, to editing testimonial videos that build trust, to crafting sleek micro-animations that elevate our websiteyour work will shape how NimbusPost is seen, felt, and remembered. What Youll Do:- Reels & Social Video: Conceptualize and edit high-quality short-form content (reels, YouTube Shorts, LinkedIn videos) to drive brand engagement and virality. Client Stories: Shoot (as needed) and edit polished testimonial videos that highlight client wins and success narratives. Micro-Animations: Design smooth, on-brand motion graphics for website elements, explainers, and app/feature launches. Brand Storytelling: Collaborate with design, content, and marketing teams to build consistent visual narratives across platforms. Post-Production Mastery: Own the entire post-production processediting, color grading, sound mixing, motion design, and final exports. Asset Management: Maintain a clean, organized video asset library and templates for fast-turnaround campaigns. Skills & Experience:- 2–4 years of hands-on experience in motion graphics and video editing. Expert-level skills in Adobe After Effects, Premiere Pro, Illustrator, Photoshop. A sharp eye for storytelling, rhythm, typography, and transitions. Comfort with both short-form (under 30 sec) and mid-form (under 2 mins) formats. Experience working on brand films, testimonial edits, and product explainers. Familiarity with Figma, Blender or Cinema 4D is a plus (not mandatory). Self-starter mindset with a strong creative POV and quick execution chops. What You’ll Love About Us:- Fast-paced, creator-friendly environment where your work goes live (and viral) fast. Young, passionate marketing & creative team that loves pushing boundaries. Opportunity to shape the visual voice of a rising tech brand. Transparent work culture and high-growth ownership mindset.

Role Sales Manager Field Sales (North) Location: Gurgaon Reports To: Head of Sales About Us: We are a fast-growing shipping and logistics automation platform for online businesses of all sizes (eCommerce sellers, SMEs, D2C Online Brands), helping them manage their order fulfilment process. Our benefits include cost savings, improved customer service, and streamlined operations. We take ownership of shipping and logistics for our customers, so they can focus on their core business. Key Responsibilities: Own the performance of Sales Executives across assigned cities Build, mentor, and manage a high-performance regional sales team Drive seller acquisition, activation, and revenue ramp-up targets Conduct field visits regularly across cities to shadow, coach, and close strategic deals Monitor funnel health, onboarding KPIs, and daily activity trackers for each team member Set up daily/weekly review systems and dashboards to track performance Coordinate with Operations, KAM, and Commercial teams for seamless seller onboarding Provide market intelligence, competitor insights, and feedback to central GTM and strategy teams Ideal Candidate Profile: 7+ years of B2B/B2C sales experience, including 1–2 years in managing field sales teams Strong understanding of regional markets (UP, Punjab) Hands-on approach — must be comfortable with 15–20 days of travel/month Excellent leadership, communication, and reporting skills Proven ability to drive targets in fast-paced environments Prior experience in logistics, SaaS, e-commerce, or FMCG preferred What We Offer: Competitive fixed salary + monthly incentives + travel reimbursements Rapid growth environment with strong career visibility Opportunity to build and shape regional sales processes High ownership role with leadership exposure