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Accenture
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Application Support Engineer

Application Support Engineer

Accenture

0 - 2 years

3 - 7 Lacs

Bengaluru

Posted:2 weeks ago| Platform:

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Skills Required

batch scheduling tools esp tws application support ca oracle autosys networking control-m sql plsql production support technical support unix shell scripting incident management linux microsoft windows troubleshooting shell scripting unix itil

Work Mode

Work from Office

Job Type

Full Time

Job Description

Project Role :Application Support Engineer

Project Role Description :Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills :IBM z/OS

Good to have skills :NAMinimum
0-2 year(s) of experience is required

Educational Qualification :15 years full time education
Summary:As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. You will play a crucial role in ensuring the smooth functioning of applications and providing support to end-users.
Roles & ResponsibilitiesMonitor critical batches & console alerts. Report batch issues. Apply SOP to troubleshoot. Perform IPL/HMC operations and system maintenances. Handle system breakdowns - Emergency IPL, Dumps Identify & report risks to SLAs and engage stakeholders Monitor System performance Professional & Technical
Skills:

Expertise with batch scheduling tools - particularly in TWS tool. Good to have experience with other scheduling tools like CA-ESP, CA-7, or Control-M Experience to work with Spool management tools, system monitoring and automation tools Expertise & knowledge to perform IPL and knowledge of HMC operations Experienced to support Production/LIVE environment in 24x7 support model Technical CompetencyProblem-Solving SkillsCommunication Skills
Additional Information:- The candidate should have a minimum of 0-2 years of experience in IBM z/OS.- This position is based at our Bengaluru office.- A 15 years full time education is required.Qualification
15 years full time education

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Application Support Engineer