1396 Esp Jobs

Increase the Branch business 1.Field Marketing. 2.Generate Leads on daily basis. 3.Conversation of leads 4.Sales Calls 5.Generate new customer Business for GL and Third party. Areas of Responsibility : 1.Achieve Monthly Sales Target. 2.Cross selling and up selling of third Party and group products to Gold Loan customers. 3.Adhere to lending norms and maintain integrity in customer transactions. 4.Support the branch in interest collection. 5.Conduct branch catchment development activities and generate customer leads and converting them to NCA. Special Requirements (if any) : Graduate/Post Graduate. Compensation Band : Based on Market Standards/Internal norms Stake Holders : MFL Sta , Group Company Sta , Customers Graduate (minimum) Technical Certi cation Basic Computer Knowledge, esp.MS O ce applications mandatory. MS Excel preferable. Skill Sets Sales orientation. Good communication skills. Outgoing and confident. Problem solving capabilities, Result oriented, Proactive, Creative, and innovative, Perseverance, Flexibility, Pleasant and Smart, Integrity, Effective, Team player. And Empathetic Communication Skills Conversant in local language and English Need to be a Team player. Ability to work stretch/Multi-Tasking Environment. Effective Communication ability at different levels. Adaptable to complex Work environments live Organizational values.

Increase the Branch business 1.Field Marketing. 2.Generate Leads on daily basis. 3.Conversation of leads 4.Sales Calls 5.Generate new customer Business for GL and Third party. Areas of Responsibility : 1.Achieve Monthly Sales Target. 2.Cross selling and up selling of third Party and group products to Gold Loan customers. 3.Adhere to lending norms and maintain integrity in customer transactions. 4.Support the branch in interest collection. 5.Conduct branch catchment development activities and generate customer leads and converting them to NCA. Special Requirements (if any) : Graduate/Post Graduate. Compensation Band : Based on Market Standards/Internal norms Stake Holders : MFL Sta , Group Company Sta , Customers Graduate (minimum) Technical Certi cation Basic Computer Knowledge, esp.MS O ce applications mandatory. MS Excel preferable. Skill Sets Sales orientation. Good communication skills. Outgoing and confident. Problem solving capabilities, Result oriented, Proactive, Creative, and innovative, Perseverance, Flexibility, Pleasant and Smart, Integrity, Effective, Team player. And Empathetic Communication Skills Conversant in local language and English Need to be a Team player. Ability to work stretch/Multi-Tasking Environment. Effective Communication ability at different levels. Adaptable to complex Work environments live Organizational values.

Increase the Branch business 1.Field Marketing. 2.Generate Leads on daily basis. 3.Conversation of leads 4.Sales Calls 5.Generate new customer Business for GL and Third party. Areas of Responsibility : 1.Achieve Monthly Sales Target. 2.Cross selling and up selling of third Party and group products to Gold Loan customers. 3.Adhere to lending norms and maintain integrity in customer transactions. 4.Support the branch in interest collection. 5.Conduct branch catchment development activities and generate customer leads and converting them to NCA. Special Requirements (if any) : Graduate/Post Graduate. Compensation Band : Based on Market Standards/Internal norms Stake Holders : MFL Sta , Group Company Sta , Customers Graduate (minimum) Technical Certi cation Basic Computer Knowledge, esp.MS O ce applications mandatory. MS Excel preferable. Skill Sets Sales orientation. Good communication skills. Outgoing and confident. Problem solving capabilities, Result oriented, Proactive, Creative, and innovative, Perseverance, Flexibility, Pleasant and Smart, Integrity, Effective, Team player. And Empathetic Communication Skills Conversant in local language and English Need to be a Team player. Ability to work stretch/Multi-Tasking Environment. Effective Communication ability at different levels. Adaptable to complex Work environments live Organizational values.

Increase the Branch business 1.Field Marketing. 2.Generate Leads on daily basis. 3.Conversation of leads 4.Sales Calls 5.Generate new customer Business for GL and Third party. Areas of Responsibility : 1.Achieve Monthly Sales Target. 2.Cross selling and up selling of third Party and group products to Gold Loan customers. 3.Adhere to lending norms and maintain integrity in customer transactions. 4.Support the branch in interest collection. 5.Conduct branch catchment development activities and generate customer leads and converting them to NCA. Special Requirements (if any) : Graduate/Post Graduate. Compensation Band : Based on Market Standards/Internal norms Stake Holders : MFL Sta , Group Company Sta , Customers Graduate (minimum) Technical Certi cation Basic Computer Knowledge, esp.MS O ce applications mandatory. MS Excel preferable. Skill Sets Sales orientation. Good communication skills. Outgoing and confident. Problem solving capabilities, Result oriented, Proactive, Creative, and innovative, Perseverance, Flexibility, Pleasant and Smart, Integrity, Effective, Team player. And Empathetic Communication Skills Conversant in local language and English Need to be a Team player. Ability to work stretch/Multi-Tasking Environment. Effective Communication ability at different levels. Adaptable to complex Work environments live Organizational values.

Increase the Branch business 1.Field Marketing. 2.Generate Leads on daily basis. 3.Conversation of leads 4.Sales Calls 5.Generate new customer Business for GL and Third party. Areas of Responsibility : 1.Achieve Monthly Sales Target. 2.Cross selling and up selling of third Party and group products to Gold Loan customers. 3.Adhere to lending norms and maintain integrity in customer transactions. 4.Support the branch in interest collection. 5.Conduct branch catchment development activities and generate customer leads and converting them to NCA. Special Requirements (if any) : Graduate/Post Graduate. Compensation Band : Based on Market Standards/Internal norms Stake Holders : MFL Sta , Group Company Sta , Customers Graduate (minimum) Technical Certi cation Basic Computer Knowledge, esp.MS O ce applications mandatory. MS Excel preferable. Skill Sets Sales orientation. Good communication skills. Outgoing and confident. Problem solving capabilities, Result oriented, Proactive, Creative, and innovative, Perseverance, Flexibility, Pleasant and Smart, Integrity, Effective, Team player. And Empathetic Communication Skills Conversant in local language and English Need to be a Team player. Ability to work stretch/Multi-Tasking Environment. Effective Communication ability at different levels. Adaptable to complex Work environments live Organizational values.

Increase the Branch business 1.Field Marketing. 2.Generate Leads on daily basis. 3.Conversation of leads 4.Sales Calls 5.Generate new customer Business for GL and Third party. Areas of Responsibility : 1.Achieve Monthly Sales Target. 2.Cross selling and up selling of third Party and group products to Gold Loan customers. 3.Adhere to lending norms and maintain integrity in customer transactions. 4.Support the branch in interest collection. 5.Conduct branch catchment development activities and generate customer leads and converting them to NCA. Special Requirements (if any) : Graduate/Post Graduate. Compensation Band : Based on Market Standards/Internal norms Stake Holders : MFL Sta , Group Company Sta , Customers Graduate (minimum) Technical Certi cation Basic Computer Knowledge, esp.MS O ce applications mandatory. MS Excel preferable. Skill Sets Sales orientation. Good communication skills. Outgoing and confident. Problem solving capabilities, Result oriented, Proactive, Creative, and innovative, Perseverance, Flexibility, Pleasant and Smart, Integrity, Effective, Team player. And Empathetic Communication Skills Conversant in local language and English Need to be a Team player. Ability to work stretch/Multi-Tasking Environment. Effective Communication ability at different levels. Adaptable to complex Work environments live Organizational values.

Increase the Branch business 1.Field Marketing. 2.Generate Leads on daily basis. 3.Conversation of leads 4.Sales Calls 5.Generate new customer Business for GL and Third party. Areas of Responsibility : 1.Achieve Monthly Sales Target. 2.Cross selling and up selling of third Party and group products to Gold Loan customers. 3.Adhere to lending norms and maintain integrity in customer transactions. 4.Support the branch in interest collection. 5.Conduct branch catchment development activities and generate customer leads and converting them to NCA. Special Requirements (if any) : Graduate/Post Graduate. Compensation Band : Based on Market Standards/Internal norms Stake Holders : MFL Sta , Group Company Sta , Customers Graduate (minimum) Technical Certi cation Basic Computer Knowledge, esp.MS O ce applications mandatory. MS Excel preferable. Skill Sets Sales orientation. Good communication skills. Outgoing and confident. Problem solving capabilities, Result oriented, Proactive, Creative, and innovative, Perseverance, Flexibility, Pleasant and Smart, Integrity, Effective, Team player. And Empathetic Communication Skills Conversant in local language and English Need to be a Team player. Ability to work stretch/Multi-Tasking Environment. Effective Communication ability at different levels. Adaptable to complex Work environments live Organizational values.

Increase the Branch business 1.Field Marketing. 2.Generate Leads on daily basis. 3.Conversation of leads 4.Sales Calls 5.Generate new customer Business for GL and Third party. Areas of Responsibility : 1.Achieve Monthly Sales Target. 2.Cross selling and up selling of third Party and group products to Gold Loan customers. 3.Adhere to lending norms and maintain integrity in customer transactions. 4.Support the branch in interest collection. 5.Conduct branch catchment development activities and generate customer leads and converting them to NCA. Special Requirements (if any) : Graduate/Post Graduate. Compensation Band : Based on Market Standards/Internal norms Stake Holders : MFL Sta , Group Company Sta , Customers Graduate (minimum) Technical Certi cation Basic Computer Knowledge, esp.MS O ce applications mandatory. MS Excel preferable. Skill Sets Sales orientation. Good communication skills. Outgoing and confident. Problem solving capabilities, Result oriented, Proactive, Creative, and innovative, Perseverance, Flexibility, Pleasant and Smart, Integrity, Effective, Team player. And Empathetic Communication Skills Conversant in local language and English Need to be a Team player. Ability to work stretch/Multi-Tasking Environment. Effective Communication ability at different levels. Adaptable to complex Work environments live Organizational values.

Increase the Branch business 1.Field Marketing. 2.Generate Leads on daily basis. 3.Conversation of leads 4.Sales Calls 5.Generate new customer Business for GL and Third party. Areas of Responsibility : 1.Achieve Monthly Sales Target. 2.Cross selling and up selling of third Party and group products to Gold Loan customers. 3.Adhere to lending norms and maintain integrity in customer transactions. 4.Support the branch in interest collection. 5.Conduct branch catchment development activities and generate customer leads and converting them to NCA. Special Requirements (if any) : Graduate/Post Graduate. Compensation Band : Based on Market Standards/Internal norms Stake Holders : MFL Sta , Group Company Sta , Customers Graduate (minimum) Technical Certi cation Basic Computer Knowledge, esp.MS O ce applications mandatory. MS Excel preferable. Skill Sets Sales orientation. Good communication skills. Outgoing and confident. Problem solving capabilities, Result oriented, Proactive, Creative, and innovative, Perseverance, Flexibility, Pleasant and Smart, Integrity, Effective, Team player. And Empathetic Communication Skills Conversant in local language and English Need to be a Team player. Ability to work stretch/Multi-Tasking Environment. Effective Communication ability at different levels. Adaptable to complex Work environments live Organizational values.

Increase the Branch business 1.Field Marketing. 2.Generate Leads on daily basis. 3.Conversation of leads 4.Sales Calls 5.Generate new customer Business for GL and Third party. Areas of Responsibility : 1.Achieve Monthly Sales Target. 2.Cross selling and up selling of third Party and group products to Gold Loan customers. 3.Adhere to lending norms and maintain integrity in customer transactions. 4.Support the branch in interest collection. 5.Conduct branch catchment development activities and generate customer leads and converting them to NCA. Special Requirements (if any) : Graduate/Post Graduate. Compensation Band : Based on Market Standards/Internal norms Stake Holders : MFL Sta , Group Company Sta , Customers Graduate (minimum) Technical Certi cation Basic Computer Knowledge, esp.MS O ce applications mandatory. MS Excel preferable. Skill Sets Sales orientation. Good communication skills. Outgoing and confident. Problem solving capabilities, Result oriented, Proactive, Creative, and innovative, Perseverance, Flexibility, Pleasant and Smart, Integrity, Effective, Team player. And Empathetic Communication Skills Conversant in local language and English Need to be a Team player. Ability to work stretch/Multi-Tasking Environment. Effective Communication ability at different levels. Adaptable to complex Work environments live Organizational values.

Increase the Branch business 1.Field Marketing. 2.Generate Leads on daily basis. 3.Conversation of leads 4.Sales Calls 5.Generate new customer Business for GL and Third party. Areas of Responsibility : 1.Achieve Monthly Sales Target. 2.Cross selling and up selling of third Party and group products to Gold Loan customers. 3.Adhere to lending norms and maintain integrity in customer transactions. 4.Support the branch in interest collection. 5.Conduct branch catchment development activities and generate customer leads and converting them to NCA. Special Requirements (if any) : Graduate/Post Graduate. Compensation Band : Based on Market Standards/Internal norms Stake Holders : MFL Sta , Group Company Sta , Customers Graduate (minimum) Technical Certi cation Basic Computer Knowledge, esp.MS O ce applications mandatory. MS Excel preferable. Skill Sets Sales orientation. Good communication skills. Outgoing and confident. Problem solving capabilities, Result oriented, Proactive, Creative, and innovative, Perseverance, Flexibility, Pleasant and Smart, Integrity, Effective, Team player. And Empathetic Communication Skills Conversant in local language and English Need to be a Team player. Ability to work stretch/Multi-Tasking Environment. Effective Communication ability at different levels. Adaptable to complex Work environments live Organizational values.

Increase the Branch business 1.Field Marketing. 2.Generate Leads on daily basis. 3.Conversation of leads 4.Sales Calls 5.Generate new customer Business for GL and Third party. Areas of Responsibility : 1.Achieve Monthly Sales Target. 2.Cross selling and up selling of third Party and group products to Gold Loan customers. 3.Adhere to lending norms and maintain integrity in customer transactions. 4.Support the branch in interest collection. 5.Conduct branch catchment development activities and generate customer leads and converting them to NCA. Special Requirements (if any) : Graduate/Post Graduate. Compensation Band : Based on Market Standards/Internal norms Stake Holders : MFL Sta , Group Company Sta , Customers Graduate (minimum) Technical Certi cation Basic Computer Knowledge, esp.MS O ce applications mandatory. MS Excel preferable. Skill Sets Sales orientation. Good communication skills. Outgoing and confident. Problem solving capabilities, Result oriented, Proactive, Creative, and innovative, Perseverance, Flexibility, Pleasant and Smart, Integrity, Effective, Team player. And Empathetic Communication Skills Conversant in local language and English Need to be a Team player. Ability to work stretch/Multi-Tasking Environment. Effective Communication ability at different levels. Adaptable to complex Work environments live Organizational values.

Increase the Branch business 1.Field Marketing. 2.Generate Leads on daily basis. 3.Conversation of leads 4.Sales Calls 5.Generate new customer Business for GL and Third party. Areas of Responsibility : 1.Achieve Monthly Sales Target. 2.Cross selling and up selling of third Party and group products to Gold Loan customers. 3.Adhere to lending norms and maintain integrity in customer transactions. 4.Support the branch in interest collection. 5.Conduct branch catchment development activities and generate customer leads and converting them to NCA. Special Requirements (if any) : Graduate/Post Graduate. Compensation Band : Based on Market Standards/Internal norms Stake Holders : MFL Sta , Group Company Sta , Customers Graduate (minimum) Technical Certi cation Basic Computer Knowledge, esp.MS O ce applications mandatory. MS Excel preferable. Skill Sets Sales orientation. Good communication skills. Outgoing and confident. Problem solving capabilities, Result oriented, Proactive, Creative, and innovative, Perseverance, Flexibility, Pleasant and Smart, Integrity, Effective, Team player. And Empathetic Communication Skills Conversant in local language and English Need to be a Team player. Ability to work stretch/Multi-Tasking Environment. Effective Communication ability at different levels. Adaptable to complex Work environments live Organizational values.

Increase the Branch business 1.Field Marketing. 2.Generate Leads on daily basis. 3.Conversation of leads 4.Sales Calls 5.Generate new customer Business for GL and Third party. 5 Areas of Responsibility 1.Achieve Monthly Sales Target. 2.Cross selling and up selling of third Party and group products to Gold Loan customers. 3.Adhere to lending norms and maintain integrity in customer transactions. 4.Support the branch in interest collection. 5.Conduct branch catchment development activities and generate customer leads and converting them to NCA. Special Requirements (if any) : Graduate/Post Graduate. Technical Certi cation Basic Computer Knowledge, esp.MS O ce applications mandatory. MS Excel preferable. Skill Sets : Sales orientation. Good communication skills. Outgoing and confident. Problem solving capabilities, Result oriented, Proactive, Creative, and innovative, Perseverance, Flexibility, Pleasant and Smart, Integrity, Effective, Team player. And Empathetic Communication Skills : Conversant in local language and English Need to be a Team player. Ability to work stretch/Multi-Tasking Environment. Effective Communication ability at different levels. Adaptable to complex Work environments live Organizational values.

Increase the Branch business 1.Field Marketing. 2.Generate Leads on daily basis. 3.Conversation of leads 4.Sales Calls 5.Generate new customer Business for GL and Third party. 5 Areas of Responsibility 1.Achieve Monthly Sales Target. 2.Cross selling and up selling of third Party and group products to Gold Loan customers. 3.Adhere to lending norms and maintain integrity in customer transactions. 4.Support the branch in interest collection. 5.Conduct branch catchment development activities and generate customer leads and converting them to NCA. Special Requirements (if any) : Graduate/Post Graduate. Technical Certi cation Basic Computer Knowledge, esp.MS O ce applications mandatory. MS Excel preferable. Skill Sets : Sales orientation. Good communication skills. Outgoing and confident. Problem solving capabilities, Result oriented, Proactive, Creative, and innovative, Perseverance, Flexibility, Pleasant and Smart, Integrity, Effective, Team player. And Empathetic Communication Skills : Conversant in local language and English Need to be a Team player. Ability to work stretch/Multi-Tasking Environment. Effective Communication ability at different levels. Adaptable to complex Work environments live Organizational values.

JOB DESCRIPTION A Job Speci cation 1 Company Name : Muthoot Fincorp Ltd. 2 Position/Designation : CUSTOMER SERVICE EXECUTIVE 3 Grade : B1 4 Department : BRANCH 5 Sub Department(if any) : N/A-SubDepartment 6 Employment Type : Probationer B Job Role 1 Job Role : Branch Business Support 2 Reporting to - Designation and Grade : BRANCH MANAGER-C2 3 NoOfReportees : 4 Main Tasks : To handle day to day business transactions, customer queries and provide e ective resolution, ensure quality of business through proper process adherence. Increase the Branch business through business development activities, consistently cross-sells and up-sells and Promotes multiple products and services. 5 Areas of Responsibility : To ensure quality of business and operational e ciency through proper process adherence and facilitate smooth functioning of branches. Promote and maintain positive relations with all contacts, customers and potential customers Promotes the products and services; consistently cross-sells and Up-sells products at every opportunity. Responsible to handle day to day transactions and valuables. Maintain all data and records related to daily transactions 6 Special Requirements (if any) : Graduate/Post Graduate(Preferably -BCOM/MCOM ) 7 Compensation Band : Based on Market Standards/Internal norms 8 Entitlements : As per policy 9 Stake Holders : MFL Sta , Group Company Sta , Customers 10 Assets Required : As per policy 11 Career Progression : Null Personal Speci cation 12 Educational Quali cation : Graduate (minimum)/ Mcom added advantage 13 Technical Certi cation : Basic Computer Knowledge, esp.MS O ce applications mandatory 14 Skill Sets : (a) Ability to Prevent & Solve Problem(b) Logical thinking(c) Result orientation(d) Initiative (e) Creativity and innovation(f) Perseverance(g) Team work and cooperation(h) Flexibility(i) Pleasant and Smart 15 Communication Skills : Conversant in local language and English 19 Remarks : Handle day to day Branch Business Transaction and serving walk-in Customers

JOB DESCRIPTION A Job Speci cation 1 Company Name : Muthoot Fincorp Ltd. 2 Position/Designation : CUSTOMER SERVICE EXECUTIVE 3 Grade : B1 4 Department : BRANCH 5 Sub Department(if any) : N/A-SubDepartment 6 Employment Type : Probationer B Job Role 1 Job Role : Branch Business Support 2 Reporting to - Designation and Grade : BRANCH MANAGER-C2 3 NoOfReportees : 4 Main Tasks : To handle day to day business transactions, customer queries and provide e ective resolution, ensure quality of business through proper process adherence. Increase the Branch business through business development activities, consistently cross-sells and up-sells and Promotes multiple products and services. 5 Areas of Responsibility : To ensure quality of business and operational e ciency through proper process adherence and facilitate smooth functioning of branches. Promote and maintain positive relations with all contacts, customers and potential customers Promotes the products and services; consistently cross-sells and Up-sells products at every opportunity. Responsible to handle day to day transactions and valuables. Maintain all data and records related to daily transactions 6 Special Requirements (if any) : Graduate/Post Graduate(Preferably -BCOM/MCOM ) 7 Compensation Band : Based on Market Standards/Internal norms 8 Entitlements : As per policy 9 Stake Holders : MFL Sta , Group Company Sta , Customers 10 Assets Required : As per policy 11 Career Progression : Null Personal Speci cation 12 Educational Quali cation : Graduate (minimum)/ Mcom added advantage 13 Technical Certi cation : Basic Computer Knowledge, esp.MS O ce applications mandatory 14 Skill Sets : (a) Ability to Prevent & Solve Problem(b) Logical thinking(c) Result orientation(d) Initiative (e) Creativity and innovation(f) Perseverance(g) Team work and cooperation(h) Flexibility(i) Pleasant and Smart 15 Communication Skills : Conversant in local language and English 19 Remarks : Handle day to day Branch Business Transaction and serving walk-in Customers

JOB DESCRIPTION A Job Speci cation 1 Company Name : Muthoot Fincorp Ltd. 2 Position/Designation : CUSTOMER SERVICE EXECUTIVE 3 Grade : B1 4 Department : BRANCH 5 Sub Department(if any) : N/A-SubDepartment 6 Employment Type : Probationer B Job Role 1 Job Role : Branch Business Support 2 Reporting to - Designation and Grade : BRANCH MANAGER-C2 3 NoOfReportees : 4 Main Tasks : To handle day to day business transactions, customer queries and provide e ective resolution, ensure quality of business through proper process adherence. Increase the Branch business through business development activities, consistently cross-sells and up-sells and Promotes multiple products and services. 5 Areas of Responsibility : To ensure quality of business and operational e ciency through proper process adherence and facilitate smooth functioning of branches. Promote and maintain positive relations with all contacts, customers and potential customers Promotes the products and services; consistently cross-sells and Up-sells products at every opportunity. Responsible to handle day to day transactions and valuables. Maintain all data and records related to daily transactions 6 Special Requirements (if any) : Graduate/Post Graduate(Preferably -BCOM/MCOM ) 7 Compensation Band : Based on Market Standards/Internal norms 8 Entitlements : As per policy 9 Stake Holders : MFL Sta , Group Company Sta , Customers 10 Assets Required : As per policy 11 Career Progression : Null Personal Speci cation 12 Educational Quali cation : Graduate (minimum)/ Mcom added advantage 13 Technical Certi cation : Basic Computer Knowledge, esp.MS O ce applications mandatory 14 Skill Sets : (a) Ability to Prevent & Solve Problem(b) Logical thinking(c) Result orientation(d) Initiative (e) Creativity and innovation(f) Perseverance(g) Team work and cooperation(h) Flexibility(i) Pleasant and Smart 15 Communication Skills : Conversant in local language and English 19 Remarks : Handle day to day Branch Business Transaction and serving walk-in Customers

JOB DESCRIPTION A Job Speci cation 1 Company Name : Muthoot Fincorp Ltd. 2 Position/Designation : CUSTOMER SERVICE EXECUTIVE 3 Grade : B1 4 Department : BRANCH 5 Sub Department(if any) : N/A-SubDepartment 6 Employment Type : Probationer B Job Role 1 Job Role : Branch Business Support 2 Reporting to - Designation and Grade : BRANCH MANAGER-C2 3 NoOfReportees : 4 Main Tasks : To handle day to day business transactions, customer queries and provide e ective resolution, ensure quality of business through proper process adherence. Increase the Branch business through business development activities, consistently cross-sells and up-sells and Promotes multiple products and services. 5 Areas of Responsibility : To ensure quality of business and operational e ciency through proper process adherence and facilitate smooth functioning of branches. Promote and maintain positive relations with all contacts, customers and potential customers Promotes the products and services; consistently cross-sells and Up-sells products at every opportunity. Responsible to handle day to day transactions and valuables. Maintain all data and records related to daily transactions 6 Special Requirements (if any) : Graduate/Post Graduate(Preferably -BCOM/MCOM ) 7 Compensation Band : Based on Market Standards/Internal norms 8 Entitlements : As per policy 9 Stake Holders : MFL Sta , Group Company Sta , Customers 10 Assets Required : As per policy 11 Career Progression : Null Personal Speci cation 12 Educational Quali cation : Graduate (minimum)/ Mcom added advantage 13 Technical Certi cation : Basic Computer Knowledge, esp.MS O ce applications mandatory 14 Skill Sets : (a) Ability to Prevent & Solve Problem(b) Logical thinking(c) Result orientation(d) Initiative (e) Creativity and innovation(f) Perseverance(g) Team work and cooperation(h) Flexibility(i) Pleasant and Smart 15 Communication Skills : Conversant in local language and English 19 Remarks : Handle day to day Branch Business Transaction and serving walk-in Customers

JOB DESCRIPTION A Job Speci cation 1 Company Name : Muthoot Fincorp Ltd. 2 Position/Designation : CUSTOMER SERVICE EXECUTIVE 3 Grade : B1 4 Department : BRANCH 5 Sub Department(if any) : N/A-SubDepartment 6 Employment Type : Probationer B Job Role 1 Job Role : Branch Business Support 2 Reporting to - Designation and Grade : BRANCH MANAGER-C2 3 NoOfReportees : 4 Main Tasks : To handle day to day business transactions, customer queries and provide e ective resolution, ensure quality of business through proper process adherence. Increase the Branch business through business development activities, consistently cross-sells and up-sells and Promotes multiple products and services. 5 Areas of Responsibility : To ensure quality of business and operational e ciency through proper process adherence and facilitate smooth functioning of branches. Promote and maintain positive relations with all contacts, customers and potential customers Promotes the products and services; consistently cross-sells and Up-sells products at every opportunity. Responsible to handle day to day transactions and valuables. Maintain all data and records related to daily transactions 6 Special Requirements (if any) : Graduate/Post Graduate(Preferably -BCOM/MCOM ) 7 Compensation Band : Based on Market Standards/Internal norms 8 Entitlements : As per policy 9 Stake Holders : MFL Sta , Group Company Sta , Customers 10 Assets Required : As per policy 11 Career Progression : Null Personal Speci cation 12 Educational Quali cation : Graduate (minimum)/ Mcom added advantage 13 Technical Certi cation : Basic Computer Knowledge, esp.MS O ce applications mandatory 14 Skill Sets : (a) Ability to Prevent & Solve Problem(b) Logical thinking(c) Result orientation(d) Initiative (e) Creativity and innovation(f) Perseverance(g) Team work and cooperation(h) Flexibility(i) Pleasant and Smart 15 Communication Skills : Conversant in local language and English 19 Remarks : Handle day to day Branch Business Transaction and serving walk-in Customers

JOB DESCRIPTION A Job Speci cation 1 Company Name : Muthoot Fincorp Ltd. 2 Position/Designation : CUSTOMER SERVICE EXECUTIVE 3 Grade : B1 4 Department : BRANCH 5 Sub Department(if any) : N/A-SubDepartment 6 Employment Type : Probationer B Job Role 1 Job Role : Branch Business Support 2 Reporting to - Designation and Grade : BRANCH MANAGER-C2 3 NoOfReportees : 4 Main Tasks : To handle day to day business transactions, customer queries and provide e ective resolution, ensure quality of business through proper process adherence. Increase the Branch business through business development activities, consistently cross-sells and up-sells and Promotes multiple products and services. 5 Areas of Responsibility : To ensure quality of business and operational e ciency through proper process adherence and facilitate smooth functioning of branches. Promote and maintain positive relations with all contacts, customers and potential customers Promotes the products and services; consistently cross-sells and Up-sells products at every opportunity. Responsible to handle day to day transactions and valuables. Maintain all data and records related to daily transactions 6 Special Requirements (if any) : Graduate/Post Graduate(Preferably -BCOM/MCOM ) 7 Compensation Band : Based on Market Standards/Internal norms 8 Entitlements : As per policy 9 Stake Holders : MFL Sta , Group Company Sta , Customers 10 Assets Required : As per policy 11 Career Progression : Null Personal Speci cation 12 Educational Quali cation : Graduate (minimum)/ Mcom added advantage 13 Technical Certi cation : Basic Computer Knowledge, esp.MS O ce applications mandatory 14 Skill Sets : (a) Ability to Prevent & Solve Problem(b) Logical thinking(c) Result orientation(d) Initiative (e) Creativity and innovation(f) Perseverance(g) Team work and cooperation(h) Flexibility(i) Pleasant and Smart 15 Communication Skills : Conversant in local language and English 19 Remarks : Handle day to day Branch Business Transaction and serving walk-in Customers

JOB DESCRIPTION A Job Speci cation 1 Company Name : Muthoot Fincorp Ltd. 2 Position/Designation : CUSTOMER SERVICE EXECUTIVE 3 Grade : B1 4 Department : BRANCH 5 Sub Department(if any) : N/A-SubDepartment 6 Employment Type : Probationer B Job Role 1 Job Role : Branch Business Support 2 Reporting to - Designation and Grade : BRANCH MANAGER-C2 3 NoOfReportees : 4 Main Tasks : To handle day to day business transactions, customer queries and provide e ective resolution, ensure quality of business through proper process adherence. Increase the Branch business through business development activities, consistently cross-sells and up-sells and Promotes multiple products and services. 5 Areas of Responsibility : To ensure quality of business and operational e ciency through proper process adherence and facilitate smooth functioning of branches. Promote and maintain positive relations with all contacts, customers and potential customers Promotes the products and services; consistently cross-sells and Up-sells products at every opportunity. Responsible to handle day to day transactions and valuables. Maintain all data and records related to daily transactions 6 Special Requirements (if any) : Graduate/Post Graduate(Preferably -BCOM/MCOM ) 7 Compensation Band : Based on Market Standards/Internal norms 8 Entitlements : As per policy 9 Stake Holders : MFL Sta , Group Company Sta , Customers 10 Assets Required : As per policy 11 Career Progression : Null Personal Speci cation 12 Educational Quali cation : Graduate (minimum)/ Mcom added advantage 13 Technical Certi cation : Basic Computer Knowledge, esp.MS O ce applications mandatory 14 Skill Sets : (a) Ability to Prevent & Solve Problem(b) Logical thinking(c) Result orientation(d) Initiative (e) Creativity and innovation(f) Perseverance(g) Team work and cooperation(h) Flexibility(i) Pleasant and Smart 15 Communication Skills : Conversant in local language and English 19 Remarks : Handle day to day Branch Business Transaction and serving walk-in Customers

JOB DESCRIPTION A Job Speci cation 1 Company Name : Muthoot Fincorp Ltd. 2 Position/Designation : CUSTOMER SERVICE EXECUTIVE 3 Grade : B1 4 Department : BRANCH 5 Sub Department(if any) : N/A-SubDepartment 6 Employment Type : Probationer B Job Role 1 Job Role : Branch Business Support 2 Reporting to - Designation and Grade : BRANCH MANAGER-C2 3 NoOfReportees : 4 Main Tasks : To handle day to day business transactions, customer queries and provide e ective resolution, ensure quality of business through proper process adherence. Increase the Branch business through business development activities, consistently cross-sells and up-sells and Promotes multiple products and services. 5 Areas of Responsibility : To ensure quality of business and operational e ciency through proper process adherence and facilitate smooth functioning of branches. Promote and maintain positive relations with all contacts, customers and potential customers Promotes the products and services; consistently cross-sells and Up-sells products at every opportunity. Responsible to handle day to day transactions and valuables. Maintain all data and records related to daily transactions 6 Special Requirements (if any) : Graduate/Post Graduate(Preferably -BCOM/MCOM ) 7 Compensation Band : Based on Market Standards/Internal norms 8 Entitlements : As per policy 9 Stake Holders : MFL Sta , Group Company Sta , Customers 10 Assets Required : As per policy 11 Career Progression : Null Personal Speci cation 12 Educational Quali cation : Graduate (minimum)/ Mcom added advantage 13 Technical Certi cation : Basic Computer Knowledge, esp.MS O ce applications mandatory 14 Skill Sets : (a) Ability to Prevent & Solve Problem(b) Logical thinking(c) Result orientation(d) Initiative (e) Creativity and innovation(f) Perseverance(g) Team work and cooperation(h) Flexibility(i) Pleasant and Smart 15 Communication Skills : Conversant in local language and English 19 Remarks : Handle day to day Branch Business Transaction and serving walk-in Customers

JOB DESCRIPTION A Job Speci cation 1 Company Name : Muthoot Fincorp Ltd. 2 Position/Designation : CUSTOMER SERVICE EXECUTIVE 3 Grade : B1 4 Department : BRANCH 5 Sub Department(if any) : N/A-SubDepartment 6 Employment Type : Probationer B Job Role 1 Job Role : Branch Business Support 2 Reporting to - Designation and Grade : BRANCH MANAGER-C2 3 NoOfReportees : 4 Main Tasks : To handle day to day business transactions, customer queries and provide e ective resolution, ensure quality of business through proper process adherence. Increase the Branch business through business development activities, consistently cross-sells and up-sells and Promotes multiple products and services. 5 Areas of Responsibility : To ensure quality of business and operational e ciency through proper process adherence and facilitate smooth functioning of branches. Promote and maintain positive relations with all contacts, customers and potential customers Promotes the products and services; consistently cross-sells and Up-sells products at every opportunity. Responsible to handle day to day transactions and valuables. Maintain all data and records related to daily transactions 6 Special Requirements (if any) : Graduate/Post Graduate(Preferably -BCOM/MCOM ) 7 Compensation Band : Based on Market Standards/Internal norms 8 Entitlements : As per policy 9 Stake Holders : MFL Sta , Group Company Sta , Customers 10 Assets Required : As per policy 11 Career Progression : Null Personal Speci cation 12 Educational Quali cation : Graduate (minimum)/ Mcom added advantage 13 Technical Certi cation : Basic Computer Knowledge, esp.MS O ce applications mandatory 14 Skill Sets : (a) Ability to Prevent & Solve Problem(b) Logical thinking(c) Result orientation(d) Initiative (e) Creativity and innovation(f) Perseverance(g) Team work and cooperation(h) Flexibility(i) Pleasant and Smart 15 Communication Skills : Conversant in local language and English 19 Remarks : Handle day to day Branch Business Transaction and serving walk-in Customers

JOB DESCRIPTION A Job Speci cation 1 Company Name : Muthoot Fincorp Ltd. 2 Position/Designation : Business Development Executive 3 Grade : B2 4 Department : BRANCH 5 Sub Department (if any) : N/A-Sub Department 6 Employment Type : Probationer B Job Role 1 Job Role : Branch Business Development 2 Reporting to - Designation and Grade : Branch Manager 3 No Of Reportees : 4 Main Tasks : Increase the Branch business 1.Field Marketing. 2.Generate Leads on daily basis. 3.Conversation of leads 4.Sales Calls 5.Generate new customer Business for GL and Third party. 5 Areas of Responsibility : 1.Achieve Monthly Sales Target. 2.Cross selling and up selling of third Party and group products to Gold Loan customers. 3.Adhere to lending norms and maintain integrity in customer transactions. 4.Support the branch in interest collection. 5.Conduct branch catchment development activities and generate customer leads and converting them to NCA. 6 Special Requirements (if any) : Graduate/Post Graduate. 7 Compensation Band : Based on Market Standards/Internal norms 8 Entitlements : As per policy 9 Stake Holders : MFL Sta , Group Company Sta , Customers 10 Assets Required : As per policy 11 Career Progression : Null Personal Speci cation 12 Educational Quali cation : Graduate (minimum) 13 Technical Certi cation : Basic Computer Knowledge, esp.MS O ce applications mandatory. MS Excel preferable. 14 Skill Sets : Sales orientation. Good communication skills. Outgoing and confident. Problem solving capabilities, Result oriented, Proactive, Creative, and innovative, Perseverance, Flexibility, Pleasant and Smart, Integrity, Effective, Team player. And Empathetic 15 Communication Skills : Conversant in local language and English 16 Total Field Sales Experience : 1Year(s)0 Month(s) 17 Behavioral Competencies : NA 18 Other Requirements (if any) : Null 19 Remarks : C Approvals 24 Prepared by (Name/Designation/ Date) : 25 Approved by (Name/Designation/ Date) : Need to be a Team player. Ability to work stretch/Multi-Tasking Environment. Effective Communication ability at different levels. Adaptable to complex Work environments & live Organizational values. MFL/HR/JD/V1.0@2014 Not for External Circulation FLN