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Jobs in India
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EXPERT BUSINESS SOLUTIONS CO.
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Application Support Engineer

Application Support Engineer

EXPERT BUSINESS SOLUTIONS CO.

0 years

|

1 - 9 Lacs

Posted:11 hours ago| Platform: GlassDoor logo

Apply

Skills Required

support resolve hrms integration payroll data documentation

Work Mode

On-site

Job Type

Full Time

Job Description

Respond to and resolve HRMS system issues raised by HR and employees
Troubleshoot both functional and technical issues in the HRMS portal
Log, track, and manage support tickets through a ticketing system
Coordinate with internal IT or external vendors for complex issue resolution
Update and configure system settings (leave policies, holiday calendars, shifts, etc.)
Support HR in applying business rule changes in the HRMS
Monitor system performance and suggest improvements
Support integration of HRMS with attendance machines, payroll systems, etc.
Monitor APIs and data flows between systems
Communicate ticket status updates and resolution timelines clearly to clients
Follow up regularly until resolution and ensure client satisfaction
Maintain detailed documentation of client interactions and solutions

Job Type: Full-time

Pay: ₹197,375.54 - ₹958,301.52 per year

Work Location: In person

More Jobs at EXPERT BUSINESS SOLUTIONS CO.

HRMS APPLICATION SUPPORT ENGINEER

India

Experience: Not specified

Salary: Not disclosed

Application Support Engineer

India

Experience: Not specified

INR 1 - 9 Lacs

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EXPERT BUSINESS SOLUTIONS CO.

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