Application Engineer

Responsibilities

• Actuator/Accessories sizing and related technical clarification
• Technical support for major projects, including specification review, valve selection, technical clarification, etc.;
• Customer reception and product review;
• Technical exchange, special products and standardization promotion
• Technical clarification, communication during project implementation in the procurement stage;
• General technical exchange and product promotion for key customers;
• Participated in industry exhibitions, exchange meetings and product promotion;
• Customer reception and product review
• Technical communication and product promotion;
• Inspection of the valve at site and customer satisfaction investigation;
• Conducted research on the application of devices and valves, and familiar with the application scenarios of products;
• Project site valve installation guidance and after-sales tracking;
• Collecting application scenarios and performance of competitors' valves;
• researching for product development direction and product replacement opportunities;

Business trip (at least 50% ) is required for capex project technical clarification, factory or trouble shooting at site etc.

Requirements

Education/Experience Requirements:

• College Degree preferred and minimum 3~5 years’ experience in valve engineering
• Professional and courteous communication and customer service skills
• Ability to work well under pressure while multi-tasking the needs of multiple customers
• English and local language
• Regular travel and occasional multiple day overnight travel.

Other Skills/Abilities:

• Ability to balance multiple projects and priorities to meet deadlines
• Self-management: initiative, organized, dependable, process orientation
• Possess meticulous attention to detail
• Professional polish and above average interpersonal skills
• Strong oral and written communication and time management skills
• Possess the ability to work well independently with minimal supervision, as well as part of a team
• Intermediate proficiency with Microsoft Office software – Excel, Outlook and Word
• Experience with databases (i.e. SAP) and CRM (i.e. SAP/C4C) beneficial