4169 Account Management Jobs - Page 21

Learn more about our culture and how we make our employees happier through The Sprinklr Way. Job Description What Does Success Look Like? Sprinklr is looking for a Platinum Support Account Manager I (PSAM-I) to join our growing Platinum Support team. You will be the primary technical support point of contact for Sprinklr s largest and most complex customers, managing high-impact interactions and collaborating with cross-functional teams to ensure timely and exceptional service delivery. This role requires strong expertise in Contact Center platforms, deep technical knowledge across voice protocols, and a customer-first mindset. As a trusted advisor, you will advocate for your clients, drive operational excellence, and play a pivotal role in ensuring long-term customer satisfaction and platform adoption. What You ll Do Customer Relationship & Technical Support Management Serve as the technical voice of the customer and advocate internally for client needs. Lead case reviews and regular account check-ins to discuss ticket trends, release readiness, and ongoing product improvements. Closely track and manage customer cases, ensuring adherence to SLAs and quick resolution of issues. Own and resolve client-specific platform issues without engineering intervention whenever possible. Provide proactive communication on product updates, best practices, and feature releases. Partner with Customer Success, Sales, and Services teams to align on strategy and deliver seamless support. Act as the primary escalation point and participate in critical bridge calls and incident response. Contact Center Expertise Support Voice and Non-Voice Contact Center solutions such as Genesys Engage, Amazon Connect, Cisco Webex CC, RingCentral, Nice CXone, Talkdesk, Vonage, and Avaya. Demonstrate hands-on knowledge of voice protocols (TCP/IP, SIP, RTP, SRTP, WebRTC), CTI, IVR, SBC, dialers, VOIP, DID, and carrier integrations. Utilize tools like Wireshark for traffic analysis and troubleshooting of SIP/VoIP-related issues. Support integrations with UCaaS, CPaaS platforms, and tools like MS Teams. Operational Excellence Prepare and present internal reports highlighting customer health scores, account risks, and mitigation strategies. Collaborate with Product and Engineering teams to debug and resolve complex issues, ensuring a high standard of service delivery. Plan and support high-impact customer events, implementations, and release go-lives. Product Adoption & Advisory Design and configure Sprinklr platform solutions based on best practices tailored to client-specific needs. Provide strategic consulting during all phases of project implementation and long-term platform adoption. Educate clients on maximizing platform value through regular insights, knowledge sharing, and optimization suggestions. What Makes You Qualified Fluency in English and Portuguese is mandatory. 2+ years of experience in telecom, call center integration, or VoIP with direct hands-on exposure to SIP protocol and RTP packet management. 3+ years in enterprise customer support, technical account management, or SaaS account management, preferably in a B2B environment. Experience supporting or deploying Contact Center and UCaaS/CPaaS applications across global clients. Hands-on knowledge of Salesforce Service Cloud , customer portals, and CRM systems. Strong understanding of Voice/Video protocols and networking tools like Wireshark. Exceptional communication, analytical, and problem-solving skills. Demonstrated ability to build trusted relationships with executive-level stakeholders and cross-functional teams. Comfortable working across U.S. and LATAM time zones, with occasional weekend support as required. Bachelor s degree in Engineering, Computer Science, or equivalent practical experience. Why Youll Love Sprinklr: Were committed to creating a culture where you feel like you belong, are happier today than you were yesterday, and your contributions matter. At Sprinklr, we passionately, genuinely care. For full-time employees, we provide a range of comprehensive health plans, leading well-being programs, and financial protection for you and your family through a range of global and localized plans throughout the world. For more information on Sprinklr Benefits around the world, head to https://sprinklrbenefits.com/ to browse our country-specific benefits guides. We focus on our mission: We founded Sprinklr with one mission: to enable every organization on the planet to make their customers happier. Our vision is to be the world s most loved enterprise software company, ever. We believe in our product: Sprinklr was built from the ground up to enable a brand s digital transformation. Its platform provides every customer-facing team with the ability to reach, engage, and listen to customers around the world. At Sprinklr, we have many of the worlds largest brands as our clients, and our employees have the opportunity to work closely alongside them. We invest in our people: At Sprinklr, we believe every human has the potential to be amazing. We empower each Sprinklrite in the journey toward achieving their personal and professional best. For wellbeing, this includes daily meditation breaks, virtual fitness, and access to Headspace. We have continuous learning opportunities available with LinkedIn Learning and more. EEO - Our philosophy: Our goal is to ensure every employee feels like they belong and are operating in a judgment-free zone regardless of gender, race, ethnicity, age, and lifestyle preference, among others. We value and celebrate diversity and fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we re more innovative, creative, and successful. Sprinklr is proud to be an equal-opportunity workplace and is an affirmative-action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. See also Sprinklr s EEO Policy and EEO is the Law.

Would you relish the opportunity to sell world-class technical products? Are you passionate about cutting-edge technology and ensuring customer success? Join our team that provides solutions Our team works with world leading companies to make the internet fast and secure. As partner to the Global 500, we collaborate with customers to align Akamai solutions to business needs. We build relationships and insights to maximize product value through the full scope of our global platform. Partner with the best As a Inside Sales Representative you will be responsible for the go-to-market strategy of our Cloud computing and Security business in the NA region. Working with Sales, Technical Pre-Sales, Product and Marketing leaders, you will execute market development initiatives to drive pipeline to close deals that deliver quality outcomes for customers. As an Inside Sales Representative , you will be responsible for: Managing and retaining revenue for a territorys install base of accounts in North America. Owning complete end-to-end Sales cycle. Involving in Pre-sales, Consulting and Account Management Developing deep understanding of the Cloud Computing & Enterprise security & go-to-market initiatives. Championing Akamais Cloud Computing vision and value proposition with Customers Do what you love To be successful in this role you will: Have minimum 5 years sales experience in Cloud/Security Sales (infrastructure or Software) in the B2B Enterprise market Have experience in managing revenue for a territorys install base of accounts in North America Have an understanding of existing and developing cloud technologies Have the ability to collaborate with Partners and Customers to create sales opportunities Be able to execute a sales methodology that challenges conventional thinking and creates a differentiated sales experience Work in a way that works for you Learn what makes Akamai a great place to work Connect with us on social and see what life at Akamai is like! We power and protect life online, by solving the toughest challenges, together. At Akamai, were curious, innovative, collaborative and tenacious. We celebrate diversity of thought and we hold an unwavering belief that we can make a meaningful difference. Our teams use their global perspectives to put customers at the forefront of everything they do, so if you are people-centric, youll thrive here. Working for you At Akamai, we will provide you with opportunities to grow, flourish, and achieve great things. Our benefit options are designed to meet your individual needs for today and in the future. We provide benefits surrounding all aspects of your life: Your health Your finances Your family Your time at work Your time pursuing other endeavors Our benefit plan options are designed to meet your individual needs and budget, both today and in the future. About us Join us Are you seeking an opportunity to make a real difference in a company with a global reach and exciting services and clients? Come join us and grow with a team of people who will energize and inspire you! #LI-Remote

OPENTEXT OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation. Your Impact The Engineering Manager, within Software Engineering R&D is responsible for setting direction and leadership to development teams, working on medium to large scale global projects stemming both from roadmap and customer direct requirements. He/She will be responsible for Technical Direction to the teams, Project Management, Escalation and account management for key accounts as well as People Management for driving the R&D functions. This position requires strong technical, people leadership and customer facing experience, excellent communication, and hands-on product development skills. He/She must have strong technical background, and proficient in motivating and leading the team, through vision, strategic positioning, and leadership characteristics. He/She is expected to work closely with the Product and Program management teams in defining product roadmaps. Working exposure to diverse cross geo teams is important. What The Role Offers Technically hands-on, guide the team on technical and functional aspects of the project. Helps team achieve sprint/release goals while partnering with the Product Manager on overall business goals. Work with cross-functional teams to ensure plans & resources are coordinated, and project deliverables are well defined, scoped and achieved. Deliver assigned projects on time, budget and agreed quality standards. Drive the planning, daily stand-ups and result oriented retrospectives. Provide guidance, technical feedback and ensure release goal is achieved. Provide visibility to team impediments/risks and help eliminate them. Provide resource forecasting and optimize usage of resources. Ensure appropriate and timely reporting. Manage communication cross-functionally and escalate promptly when issues arise. Provide guidance, technical feedback and ensure project delivery success. What You Need To Succeed Minimum BE CS or equivalent experience, 12+ years of industry engineering experience, with at least 4 years in a management or project management position. Must have hands-on full stack development experience. Prior working experience in product development companies, working on large Enterprise Scale applications would be essential. Agile project management experience is a must. Experience with SAFe is an advantage. Excellent communication and people leadership is mandatory. Should have a good understanding and hands-on with tools related to CI-CD/DevOps. Expertise in software development lifecycles, and Agile methodologies. Exposure and knowledge to building microservices-based applications, hands-on in Cloud Native architecture, Kubernetes, AWS, Azure, GCP Cloud, Environments, building RESTful Web Services will be an advantage. Exposure to the Cybersecurity domain, with a focus on Data Security and Identity and Access Management. One Last thing OpenText is an equal opportunity employer that hires and attracts talent regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, marital status, sex, age, veteran status, or sexual orientation. At OpenText we acknowledge, value and respect diversity. We draw on diversity of thought and experience to reflect the rich array of cultures representing our broad global customer base. As a technology company, we can only be as good as the people who are part of our team. To that end, we seek talent with diversity of life experiences and perspectives from around the world!

We are looking for Manager, Account Management to lead a team of Account Managers responsible for the growth and development of some of the most influential sellers on the Amazon.in marketplace. The ideal candidate thrives in an ambiguous environment where they must develop, implement and iterate on business strategies to deliver growth and positive experience for sellers. The candidate should be hands-on, detail oriented, have relentlessly high standards and operates as a business owner who understands key levers to achieve results through their team. The candidate has a passion for people management and is at their best when they re building, developing and guiding high-performing teams. In this role, the candidate will be responsible for driving strategic business and operational objectives of his Account Management team. The candidate will drive the creation and execution of strategies to achieve business goals through his team by focusing on selection expansion, leveraging Fulfillment channels for faster delivery, developing merchandising strategy and improving catalog quality. The candidate would need to actively collaborate with other stakeholders like Category Management, Fulfillment, Finance, Product & Advertising teams to align programs and initiatives to identify potential growth avenues and drive seller success. The position is based out of Amazon India, Bengaluru office. If you are interested in growing brands and businesses on Amazon, we re interested in talking to you! Business Growth Contribute to goal setting for your team to align with organizational goals. Contribute to business strategy development and identify correct input metrics that drive growth and improve the end customer & seller experience, in collaboration with cross-functional teams and other Amazon programs. Possess the ability to manage and deliver against complex goals where strategy is not defined. Able to make tradeoffs between short term seller needs and longer-term strategic investment. Implement and track metrics to record the success and quality of your team s sellers. Use these metrics to guide your work and uncover hidden areas of opportunity. Relationship Management Build and cultivate strong relationships with sellers in your team s portfolio along with internal stakeholders; be a trusted advisor and a business advocate. Monitor seller satisfaction survey results to investigate both positive and negative feedback trends. Establish improvement plans and manage expectations with Account Managers as appropriate. Process Excellence Use customer feedback, market growth trends, and analyze key metrics to contribute to strategic development of features and programs that accelerate seller s growth and improve their experience working with Amazon. Spot areas of unnecessary process or inefficiencies and work to simplify. Identify, optimize, and scale improvements that can benefit a large set of customers, e.g. driving efficiencies through tools and processes, simplifying SOPs, etc., working across multiple organizations. Develop mechanisms to create accountability. Leadership Manage a team of KAMAccount Managers (6-8 direct reports) Act as a thought leader in defining success criteria and understand business needs of sellers in an ever-changing business environment. Contribute to strategic plans and documents for the organization. Partner with external teams including Category Management, Fulfillment, Finance, Product & Advertising teams to align programs and initiatives to drive growth. Manage recruiting and hiring efforts across direct team and broader organization. Coach, mentor, and develop your team. 6+ years of sales experience Experience analyzing data and best practices to assess performance drivers Experience and understanding of the retail and wholesale landscape in India and exposure to prior interactions with sellers and distributors Experience managing teams Experience planning, managing and closing competitive sales efforts and managing deals from negotiation, to closing and through delivery Experience proactively growing customer relationships within an account while expanding their understanding of the customers business Experience influencing C-level executives Experience managing a team and training/on-boarding new members

We are looking for Manager, Account Management to lead a team of Account Managers responsible for the growth and development of some of the most influential sellers on the Amazon.in marketplace. The ideal candidate thrives in an ambiguous environment where they must develop, implement and iterate on business strategies to deliver growth and positive experience for sellers. The candidate should be hands-on, detail oriented, have relentlessly high standards and operates as a business owner who understands key levers to achieve results through their team. The candidate has a passion for people management and is at their best when they re building, developing and guiding high-performing teams. In this role, the candidate will be responsible for driving strategic business and operational objectives of his Account Management team. The candidate will drive the creation and execution of strategies to achieve business goals through his team by focusing on selection expansion, leveraging Fulfillment channels for faster delivery, developing merchandising strategy and improving catalog quality. The candidate would need to actively collaborate with other stakeholders like Category Management, Fulfillment, Finance, Product & Advertising teams to align programs and initiatives to identify potential growth avenues and drive seller success. The position is based out of Amazon India, Bengaluru/Mumbai office. If you are interested in growing brands and businesses on Amazon, we re interested in talking to you! Business Growth Contribute to goal setting for your team to align with organizational goals. Contribute to business strategy development and identify correct input metrics that drive growth and improve the end customer & seller experience, in collaboration with cross-functional teams and other Amazon programs. Possess the ability to manage and deliver against complex goals where strategy is not defined. Able to make tradeoffs between short term seller needs and longer-term strategic investment. Implement and track metrics to record the success and quality of your team s sellers. Use these metrics to guide your work and uncover hidden areas of opportunity. Relationship Management Build and cultivate strong relationships with sellers in your team s portfolio along with internal stakeholders; be a trusted advisor and a business advocate. Monitor seller satisfaction survey results to investigate both positive and negative feedback trends. Establish improvement plans and manage expectations with Account Managers as appropriate. Process Excellence Use customer feedback, market growth trends, and analyze key metrics to contribute to strategic development of features and programs that accelerate seller s growth and improve their experience working with Amazon. Spot areas of unnecessary process or inefficiencies and work to simplify. Identify, optimize, and scale improvements that can benefit a large set of customers, e.g. driving efficiencies through tools and processes, simplifying SOPs, etc., working across multiple organizations. Develop mechanisms to create accountability. Leadership Manage a team of KAMLeads & Account Managers (6-8 direct reports) Act as a thought leader in defining success criteria and understand business needs of sellers in an ever-changing business environment. Contribute to strategic plans and documents for the organization. Partner with external teams including Category Management, Fulfillment, Finance, Product & Advertising teams to align programs and initiatives to drive growth. Manage recruiting and hiring efforts across direct team and broader organization. Coach, mentor, and develop your team. 6+ years of sales experience Experience analyzing data and best practices to assess performance drivers Experience and understanding of the retail and wholesale landscape in India and exposure to prior interactions with sellers and distributors Experience managing teams Experience planning, managing and closing competitive sales efforts and managing deals from negotiation, to closing and through delivery Experience proactively growing customer relationships within an account while expanding their understanding of the customers business Experience influencing C-level executives Experience managing a team and training/on-boarding new members

We are looking for Manager, Account Management to lead a team of Account Managers responsible for the growth and development of some of the most influential sellers on the Amazon.in marketplace. The ideal candidate thrives in an ambiguous environment where they must develop, implement and iterate on business strategies to deliver growth and positive experience for sellers. The candidate should be hands-on, detail oriented, have relentlessly high standards and operates as a business owner who understands key levers to achieve results through their team. The candidate has a passion for people management and is at their best when they re building, developing and guiding high-performing teams. In this role, the candidate will be responsible for driving strategic business and operational objectives of his Account Management team. The candidate will drive the creation and execution of strategies to achieve business goals through his team by focusing on selection expansion, leveraging Fulfillment channels for faster delivery, developing merchandising strategy and improving catalog quality. The candidate would need to actively collaborate with other stakeholders like Category Management, Fulfillment, Finance, Product & Advertising teams to align programs and initiatives to identify potential growth avenues and drive seller success. The position is based out of Amazon India, Bengaluru office. If you are interested in growing brands and businesses on Amazon, we re interested in talking to you! Business Growth Contribute to goal setting for your team to align with organizational goals. Contribute to business strategy development and identify correct input metrics that drive growth and improve the end customer & seller experience, in collaboration with cross-functional teams and other Amazon programs. Possess the ability to manage and deliver against complex goals where strategy is not defined. Able to make tradeoffs between short term seller needs and longer-term strategic investment. Implement and track metrics to record the success and quality of your team s sellers. Use these metrics to guide your work and uncover hidden areas of opportunity. Relationship Management Build and cultivate strong relationships with sellers in your team s portfolio along with internal stakeholders; be a trusted advisor and a business advocate. Monitor seller satisfaction survey results to investigate both positive and negative feedback trends. Establish improvement plans and manage expectations with Account Managers as appropriate. Process Excellence Use customer feedback, market growth trends, and analyze key metrics to contribute to strategic development of features and programs that accelerate seller s growth and improve their experience working with Amazon. Spot areas of unnecessary process or inefficiencies and work to simplify. Identify, optimize, and scale improvements that can benefit a large set of customers, e.g. driving efficiencies through tools and processes, simplifying SOPs, etc., working across multiple organizations. Develop mechanisms to create accountability. Leadership Manage a team of KAMAccount Managers (6-8 direct reports) Act as a thought leader in defining success criteria and understand business needs of sellers in an ever-changing business environment. Contribute to strategic plans and documents for the organization. Partner with external teams including Category Management, Fulfillment, Finance, Product & Advertising teams to align programs and initiatives to drive growth. Manage recruiting and hiring efforts across direct team and broader organization. Coach, mentor, and develop your team. 6+ years of sales experience Experience analyzing data and best practices to assess performance drivers Experience and understanding of the retail and wholesale landscape in India and exposure to prior interactions with sellers and distributors Experience managing teams Experience planning, managing and closing competitive sales efforts and managing deals from negotiation, to closing and through delivery Experience proactively growing customer relationships within an account while expanding their understanding of the customers business Experience influencing C-level executives Experience managing a team and training/on-boarding new members

Ads With millions of customers visiting us every day to find, discover, and buy products, Amazon is obsessed with making the shopping experience the best it can be and advertising is part of that experience. We are a fast-growing team within Amazon and strive to make advertising so relevant that customers welcome it on Amazon and across the web. We put the customer at the heart of everything we do. If you re obsessed with being a part of digital Ads that informs instead of interrupts; that helps brands deliver great products and brands; and that empowers customers take informed purchase decision, then we want you to come join us and make Amazon Ads even better. About the Role Brands and advertising agencies are 2 key customers of Amazon Advertising business. We have product solutions that help them with brand/ consumer insights, and drive productivity in their advertising account management process. We are looking for a hands-on, customer-obsessed and highly-motivated Account Manager to educate, enable and support brands and agencies on these product solutions. The Account Manager will be part of a close-knit team of Product and Program managers supported by a dedicated tech team, working together to a) launch new product features amongst right customers (brands and agencies), b) scale the product s adoption amongst our external customers, and internal stakeholders, c) provide user feedback to improve product features and user experience. Responsibilities: The key areas of responsibility are: 1) Drive the go-to-market (launch) of our products/ new features amongst relevant external customers and internal stakeholders, highlighting key product USP and benefits for the customers. 2) Scale product usage/ adoption amongst our customers by conducting regular product training sessions like webinars, 1:1 training, etc., highlighting key business use-cases served through our products. 3) Develop product education resources like help pages, playbooks, FAQs, e-mailers, etc. and socialize these amongst our customers. 4) Be the single point of contact for key brand and agency accounts, providing dedicated support to them in using our products for their advertising/ business use-cases, driving product education and addressing user queries. 5) Identify user pain points, friction areas and top features for the product and share structured feedback with internal teams for product improvement. 6) Analyze usage trends to identify and action upon product adoption improvement opportunities. 7) Basic knowledge of SQL, coding, building dashboards and automation through scripting. Bachelors degree with 2+ years of experience in external customer facing roles (customer service, advertiser service, account management, etc.) Excellent communication skills able to communicate effectively with external customers Good presentation skills able to present to up to mid-management members in brands and agencies. High degree of ownership and process orientation Basic analytical and MS Office skills (Excel, email, powerpoint) 2+ years proven experience in ad operations/ ad sales/ online marketing/product GTM-marketing. 2+ years working in an external client facing environment Advanced Excel / data analytics skills

At Amazon, were working to be the most customereccentric company on earth. To get there, we need exceptionally talented, bright, and self driven people. Amazon is seeking Team leads for our transportation team. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers Were seeking a Channel Team lead for our Delivery center. In this role you will be responsible for I H S operations at our DCs & EDSP mgmnt. and support the DC manager in performance management and driving the operational plan 7 dleiver defined above goal performance. Title: Channel Team Lead Location: Odisha Essential Functions Account Identification & Acquisition: Market mapping and Identification of potential retail stores for time bound Acquisition, induction and onboarding of new accounts (I.H.S stores) in the assigned territory. Account Management: Managing and driving the growth of the Channel partners/stores business with Amazon. Build and execute on a strategic account plan that delivers on key business opportunities for the stores and Amazon. Field Visits: Visiting targeted number of stores on a daily/weekly/monthly basis. Training: Deliver training & coaching of Amazon processes, products, operating model and SOPs. Work on the ground to enable network with new product launches and partner with the operations and other teams. Reporting: Maintaining & publishing routine reporting on the stores current performance & business with Amazon. Publish recommendations and action plans based on data. Reporting the overall Network Health in the assigned territory. Team Management: Building and managing a multi-layer team and manage performance through on-the job coaching and mentoring. Driving team of associates for managing their targets. Set proper expectations, provide clear status communications, and manage relationships with the acquired/assigned stores for a mutual growth. Work with Stores/channel partners to improve operational aspects of their business in providing a great delivery experience and consistently enhance efficiency. Enhance Engagement with accounts to improve business and increase retention. Drive stores against goals (Volume, FTR and other key metrics). Handling day to day operational escalations and be available to round the clock to manage the issues. Internal/External Stake holder management. Support station operations and/or customer deliveries. Essential Skills Strong leadership capabilities and people management skills Ability to work under pressure situations Ability to work in ambiguous situations Good communication skills. Ability to communicate and explain to individuals & the team, what needs to be achieved for the Delivery Center /Amazon to achieve its objectives. Listening skills: Gains input and commitment from all involved in delivering their specific part. Strong Bias for great customer service: Engage the Team in developing their understanding of Customer Experience and knowledge of what Customers actually needs/expects. High Ownership: Follows through to ensure the delivery of changes/solutions/services that fulfill the Customer s needs. Analytical Skills: Effectively analyse and interpret information, identifying & validating the key facts, including reviewing alternatives to determine advantages and associated risks. 1+ years of sales experience Bachelors degree 2+ years of sales experience

About SatSure SatSure is a deep tech, decision Intelligence company that works primarily at the nexus of agriculture, infrastructure, and climate action creating an impact for the other millions, focusing on the developing world. We want to make insights from earth observation data accessible to all. Join us to be at the forefront of building a deep tech company in India that solves problems worldwide. Role and responsibilities: 1.Business Strategy, Sales Intelligence, Enablement, Acceleration You will be responsible for the entire sales process to ensure delivery against key performance metrics, emphasizing new business sales while expanding existing accounts. You will be in charge of upselling the solution and driving new product penetration in emerging markets. You will be responsible for creating and maintaining a sales pipeline to ensure over-achievement within the designated market sector(s). 2.Business Relationship Engage with prospect organizations to position SatSure solutions through strategic value-based selling, business case definition, ROI analysis, references, and analyst data. 3.People Leadership You will be building strategic relationships with key decision-makers in the accounts- Middle and Senior management, including CXOs Coordinate with the cross-functional teams internally (CSM, Pre Sales, Product & Delivery) to ensure business target achievements and meet customer expectations on service delivery 4.Account Management You will be driving revenue enhancement in the accounts through effective account management, along with retention of the existing revenue Ensure the account business target achievement on Order booking, Revenues, Collections, New Account identification, and Churn control Qualifications Graduate, Post-graduate degree in Engineering/Business. (MBA is an added advantage). 5 to 10 years of B2B Sales & Account management experience in the SaaS Technology domain. Must Have skills: Key Account Planning & Management Customer Service Orientation Commercial awareness Proven consultative sales solution skills, including articulating a clear, concise return on investment value statement. Understanding of Agri Banking, Fintech & Lending domain will be a plus. Competencies Executive Presence - ability to handle CXO discussions Ability to devise creative ideas to attract the target customer s attention Distinctive problem-solving, strategic, and analytical capabilities Strong time management skills Ability to maintain a high level of productivity, manage multiple competing priorities, and work effectively under time constraints in a fast-paced, complex, collaborative, and team-oriented environment. Benefits: Medical Health Cover for you and your family including unlimited online doctor consultations Access to mental health experts for you and your family Dedicated allowances for learning and skill development Comprehensive leave policy with casual leaves, paid leaves, marriage leaves, bereavement leaves Twice a year appraisal Interview Process: Intro call Interview rounds (ideally up to 3-4 rounds) Culture Round / HR round

Passionate about value-driven solutions and transformative technology projects? Here s an exciting opportunity to bring your skills to the table! A leading mobile telecommunications company, known for its commitment to innovation and customer experience, is looking for a Jr. QA/SDET to join their dynamic team. This isn t your typical QA or SDET role. They re seeking a junior QA professional with a solid blend of manual testing and automation expertise and, more importantly, a break-it-to-make-it mindset. If youre someone who thrives on uncovering issues beyond the happy path and delivering data-driven confidence to business stakeholders, this role is made for you. Key Responsibilities: Partner with engineering, product, and project teams to define test strategies and coverage plans. Participate in sprint ceremonies and support the team in translating requirements into verifiable test cases. Execute manual and automated test scenarios for web, mobile, and service-based applications. Conduct regression testing to ensure stability across releases. Test across multiple layers: front-end interfaces, APIs, and backend systems. Log, track, and triage defects, verifying fixes as they are implemented. Continuously expand and maintain automated test coverage to increase efficiency and reduce risk. What You ll Need: 2-4 years of professional experience in quality assurance or software testing. Strong grasp of software development lifecycles and Agile/Scrum methodologies. Proven ability to break down requirements and transform them into testable use cases. Good working knowledge/experience testing APIs, databases, backend logic, and mobile platforms (iOS/Android). Familiarity with test automation frameworks and scripting test cases for reuse. Analytical mindset with attention to detail and a proactive approach to problem-solving. Tech stack: Robot Framework (open source test automation). Jenkins (open source Continuous Integration/Continuous Delivery [CI/CD]). Selenium (built into Robot/Jenkins). Python. BrowserStack (cross-browser/app testing, accessibility testing, automation). Appium (open source iOS/Android testing). Note: TestRail is not used in this environment due to cost considerations. Benefits: Health Insurance, Accident Insurance. The salary will be determined based on several factors including, but not limited to, location, relevant education, qualifications, experience, technical skills, and business needs. Additional Responsibilities: Participate in OP monthly team meetings, and participate in team-building efforts. Contribute to OP technical discussions, peer reviews, etc. Contribute content and collaborate via the OP-Wiki/Knowledge Base. Provide status reports to OP Account Management as requested. About us: OP is a technology consulting and solutions company, offering advisory and managed services, innovative platforms, and staffing solutions across a wide range of fields including AI, cyber security, enterprise architecture, and beyond. Our most valuable asset is our people: dynamic, creative thinkers, who are passionate about doing quality work. As a member of the OP team, you will have access to industry-leading consulting practices, strategies & and technologies, innovative training & education. An ideal OP team member is a technology leader with a proven track record of technical excellence and a strong focus on process and methodology.

(Freshers with good communication skills can also apply. ) Key Responsibilities: >> Manage daily store operations. >> Deliver exceptional customer service & retail experiences. >> Ensure smooth store functioning and maintenance. (Non-Sales role) Requirements: >> 1-3 years of experience in retail, sales, or similar fields. >> Excellent communication and pleasing personality. >> Passion for retail experiences and customer service. >> Proven track record in customer experience & KPIs. >> Graduation mandatory. Interested candidate can share their resume via: 7907074855 (WhatsApp only) / surjish.suresh@livspace.com

Job Description About the Role: We are looking to hire smart and passionate folks for our customer support team. The customer support team takes care of technical account management for all our customers. They help troubleshoot and resolve issues that customers might have and provide assistance as and when required. In this role, you will be providing dedicated customer support in an omnichannel environment to high-value customers and reputed brands. Responsibilities: Take ownership of customer issues reported and ensure that they are resolved within set SLAs. Diagnosing and troubleshooting problems and identifying solutions to resolve customer issues. Collaborate with other appropriate internal teams and represent the customers while figuring out solutions and workarounds. Following standard procedures for the proper escalation of unresolved issues to the appropriate internal teams. Document knowledge in the form of FAQs and knowledge base articles. Prepare accurate and timely reports, ensuring proper recording and closure of all reported issues. Work with various internal stakeholders to provide prompt and accurate feedback to customers. Handle high MRR customers and reputed brands. Qualifications Must-haves: Minimum of 1-4 years of work experience in a customer support role. Clear, concise, and effective written and oral communication skills. Customer-centricity and empathy towards customers

Be the primary point of contact for our Business-to-Business customers through Voice, Email & Chat. Provide timely, accurate, and professional support while maintaining service-level agreements (SLAs). Take full ownership of each interaction with proactive problem-solving and excellent customer service. Handle sensitive issues with a positive and empathetic approach, always portraying the brand in a positive light. Maintain customer records and call documentation in our systems with precision. Meet performance metrics such as quality, productivity, attendance, and first-contact resolution. Suggest process improvements and flag recurring customer issues through proper channels. Good verbal and written communication skills in English. Strong customer service mindset with active email communication skills. Ability to empathize with customers, manage time effectively, and work independently.

Job Title: Customer Support Associate Roles and Responsibilities: Be the primary point of contact for our Business-to-Business customers through Voice, Email & Chat. Provide timely, accurate, and professional support while maintaining service-level agreements (SLAs). Take full ownership of each interaction with proactive problem-solving and excellent customer service. Handle sensitive issues with a positive and empathetic approach, always portraying the brand in a positive light. Maintain customer records and call documentation in our systems with precision. Meet performance metrics such as quality, productivity, attendance, and first-contact resolution. Suggest process improvements and flag recurring customer issues through proper channels. Skills Required: Good verbal and written communication skills in English. Strong customer service mindset with active email communication skills. Ability to empathize with customers, manage time effectively, and work independently. Basic user-level knowledge of Windows operating systems. Familiarity with email etiquette and multi-channel communication (Email, Chat & Voice). 0-2 years of experience (freshers welcome!). Work Location: Location: Work from Office - 7th Floor, Divyasree Building, Lanco Hills, Manikonda, Hyderabad 500089 Shift: Rotational shifts-includes both day and night 5 days of work,2 day-rotational off Additional Information: A fast-paced, global work environment where your voice matters. Skills for life: problem-solving, professionalism, adaptability, and communication. A team that feels like family and celebrates every win big or small. A platform to grow quickly within a global MNC with learning and development opportunities. Recognition and rewards as you shape your career journey. Disclaimer Sutherland never asks for payments or favors for job opportunities. High school diploma or equivalent and above.

Amazon.com, Inc. (NASDAQ:AMZN), a Fortune 500 company based in Seattle, opened its online retail in July 1995 and today, stands as one of the world s largest internet retailer. Amazon.com, Inc. seeks to be Earths most customer-centric company, where customers can find and discover anything they might want to buy online, and endeavors to offer its customers the lowest possible prices. We operate retail websites in 15 countries, offering millions of products in more than 40 categories worldwide, and we still like to work hard, have fun and make history. Amazon.com operates in a virtual, global eCommerce environment without boundaries, and operates a diverse set of businesses worldwide, including Retail, third party marketplaces, eCommerce platforms, web services for developers. Advertiser Success Team (AST) assists with Onboarding new Advertisers and works on Optimizing accounts of existing Advertisers on SSPA or SA (Search Advertising). While Onboarding new Advertisers, we focus on providing a 1:1 personalized assistance in educating new Advertisers, setting them up for success. On Optimization, we perform account level optimizations, which include editing KWs, ASINs, bids, budgets & new campaign creation aligned to Advertiser goals. We are building a team of energetic and highly motivated Account Specialists who will help new and existing Advertisers understand the scope within Amazon Advertising programs to grow their business. Working with new Advertisers, you will be responsible to help equip them to identify the Advertising business opportunity, review their product listings, create Advertising campaigns and help them adopt high value actions on their account to influence their success in Advertising. You will work with a wide range of businesses to eliminate blockers to an advertiser s success while driving greater commitment and results. We are looking for a hands-on, creative, detail-oriented, analytical, and highly-motivated Sr. Specialist who will help new and existing Advertisers understand the scope within Amazon Advertising programs to grow their business. Working with new Advertisers, you will be responsible to help equip them to identify the advertising business opportunities, review their product listings, create advertising campaigns, and help them adopt high value actions on their account to influence their success in advertising. With existing advertiser, you will assist them to optimize their accounts tailor to their business goals. Ensuring seamless execution of smart, effective campaigns, deliver to advertiser s needs and assist in driving new and repeat opportunities for the business. To be successful in this role, one should have an experience of interacting with global clients (phone/email), be an effective communicator, quick to learn new tools and systems and flexible in the face of changes. You play a key role on the account team, growing the business by being the customer expert, developing audience and optimization recommendations. Our environment is fast-paced and requires someone who is comfortable working in a deadline-driven environment. You will carry business goals and will be measured on key metrics aligned to the sales and account management teams goals. You should have great attention to detail, solid deep dive ability and researching skills, strong judgment skills, ability to multi task (in terms of assisting multiple Advertisers with different issues at any one time) and more importantly, be customer obsessed. Technically sound in online Advertising, one should possess excellent verbal & written communication skills and should be able to explain issues and paths to resolution to Advertisers quickly and efficiently. You possess strong analytical ability, and will develop deep expertise in Amazon s products and proprietary metrics to build winning campaigns and optimizing performance to derive insights and meet our advertisers needs. You also thrive in ambiguous situations, with exemplary stakeholder management and communication skills, helping you work across global locations. Core responsibilities include: - Provide Onboarding and Optimization support through 1:1 education and online trainings, along with setting up and optimizing campaigns for new and existing Advertisers Understand Performance Advertising and uses various tools and techniques to fix campaign set-up with a focus on improving and managing campaign performance and provide related campaign optimization support Provide input to improvise existing standard work instructions (SOPs) and ensures no deviations from the standard operating procedures Calling advertisers is a part of the job, however does not happen on a daily basis. Candidate should be willing to get on regular/daily calls (scheduled/unscheduled) with advertisers to discuss the strategy to be followed for their accounts. Taking complete ownership for a portfolio of accounts Standard and High Value advertisers Open for communication via, phone, chat with internal and external stakeholders as customers. Engaging with advertisers/in-country Account Manager to understand their advertising goals and expectations from the program Leading kickoff calls with advertisers and drives discussion using a preset agenda, as and when necessary. Flawlessly executing end-to-end ad-optimization, liaising with key internal and external stakeholders Respond promptly & accurately to advertiser queries and help them resolve issues with regards to their campaigns Troubleshoot any technical or implementation issues, collaborating with internal teams to develop quick and sound solutions, provide feedback to the marketing and product development teams to improve advertiser experience Identify opportunities to improve designed Amazon product based on customer feedback, data analysis, and feature gaps with competitive products Taking complete ownership for a portfolio of accounts Standard and High Value advertisers Open for communication via, phone, chat and others means with customers Analyzing account performance against key metrics to identify, recommend and implement optimization solutions to increase efficiency and meet clients KPIs Analyzing data trends and creating keywords lists, bids and budget suggestions; gathering and analyzing data at account/campaign/industry level Monitoring and communicating campaign progress through regular, in-depth activity reports and insights, using this knowledge as a basis for future campaigns Working with Account Management, Sales & Marketing and Product teams to identify and solve issues blocking advertiser performance Preparing documents around best practices, SOPs and framework for innovations Identifying opportunities to improve Amazon Advertising s product based on customer feedback, data analysis, and feature gaps with competitive products Mentor new joiners and bring them up to speed with regards to program and process 2+ years of programmatic advertising experience Experience with Excel Experience analyzing data and best practices to assess performance drivers Experience in omni-channel marketing, search engine marketing or search engine optimization Graduate Degree with Advanced German language skill (minimum B2.2 or above) Bachelor s or Post graduate Degree (MBA) degree in Digital Marketing or related streams Proven work experience of 4-6 years in sales / marketing efforts (Performed role of an Individual Contributor for 2 years is an advantage) Prior experience of managing global clients along with owning up their individual performance goals Superior verbal and written communication skills as demonstrated by experience Advanced computer literacy especially in Microsoft Office applications Excel, Access, Word and PowerPoint Sound judgment and flexibility in balancing program requirements, tight deadlines, and keeping people and projects moving on schedule Desire to work in a fast-paced, challenging and ambiguous environment An organized approach and a real team player who is willing to roll up sleeves. Experience in e-commerce or online advertising MBA in Digital Advertising or other related Masters degree Experience in e-commerce, retail, Sales & Marketing or advertising Passion for online advertising and a track record of delivering outstanding results Experience interpreting data and making business recommendations Demonstrated high attention to detail and proven ability to manage multiple, competing priorities simultaneously Experience in data analysis, either professional experience or through your education Google Ad Words / Bing Ads certification will be added benefit Advanced computer literacy especially in Microsoft Excel and SQL Experience in tools such as Salesforce is an advantage.

Group Description Oracle Financial Services Global Business Unit (FSGBU) is a world leader in providing IT solutions to the Financial Services industry. Oracle s customers include ten of the top ten Global Banks, ten of the top ten Insurance companies, ten of the top ten Securities firms, five of the top five Mutual Fund companies and four of the top five World Stock Exchanges. With the experience of delivering value-based IT solutions to over 840 financial institutions in over 130 countries, the FSGBU understands the specific challenges that financial institutions face: the need for building customer intimacy and competitive advantage through cost-effective solutions while, simultaneously, adhering to the stringent demands of a dynamic regulatory environment. Our solutions have the worlds most comprehensive and contemporary banking applications and provide a technology footprint that addresses their complex IT and business requirements Banking Consulting NACA which is a part of Americas Region under FSGBU - Consulting delivers Oracle Technology and Applications solutions for clientele in the North America, South America and Caribbean region. The service offerings include Application Implementation, Managed Services and Customization development services for Oracle Financial Services Software Banking products. Your Opportunity Opportunity to manage clients/accounts within a software delivery organization providing post-production support services, delivering requisite SLAs, facilitating their requests for change, service issues, SLA uptimes, reporting and strengthening the client relationship. We will be servicing for clientele in the North America, South America and Caribbean region. Service Delivery Managers are the key account contacts for day to day management of our clients; they will work with the client to provide a consistently high level of service delivery across all areas of business as-usual interaction. SDM s will manage a mixture of large and small banking clients. Manage the client relationship from a service quality and operations perspective and ensure Oracle delivers to its service level agreements at minimum. Act as the client advocate on operational and service management matters. Lead customer interaction on service-related issues and orchestrate actions within Oracle to ensure quick resolution. Be commercially minded and work in close proximity with the account management team to position Oracle strongly for business retention, contract renewal and service extension. Have an understanding of both the business and technical aspects of working with the client. Your Responsibilities Your responsibilities include: Have a detailed knowledge of the services provided to each account. Understand the effect a service outage may have from the client perspective. Be responsive to the client in any and all requests or issues. Serve as an escalation point for customer concerns if/when they arise Act as an escalation point for issues reported into the Technical Teams. Provide weekly/monthly client reports on service requests and issues. Hire, train, coach & develop team members Update ticket tracking systems for requests and issues (ensuring client visible comments are accurate, relevant and dated correctly). Liaise with technical teams for most recent updates and gain an understanding of the outstanding deliverables. Ensure timescales are within reach and if not update reports to reflect Oracle ability to deliver. Hold weekly/monthly meetings with client both in person (If required) and by conference call. Document meeting minutes and outcomes and ensure actions are completed. Timely and escalated where needed to line management. Ensure any change of scope is referred-back to the account manager for billable services. Ensure tasks are allocated and being progressed effectively. Build relationships and rapport with key client contacts. Become internal expert on supporting FLEXCUBE, OFSLL software Enforce standard methodologies, processes and tools Help develop account strategy and plan that best leverages company s resources and strategies to meet customer expectations Your Qualifications 10+ Years of Experience with managing financial services project delivery. Experience of managing large teams (comprising of remote teams) and proven managerial records. Effective verbal and written communication skills in English Excellent people management skills; experience in setting up and nurturing large teams Ability to form sound relationships with large customers and build trust / rapport. Ability to work proactively to develop the relationship. Ability to respond appropriately to client queries and deal with complaints. Ability to anticipate client needs and to exceed expectations. Must be able to work within a matrix organization - balancing the needs of the customer and LOB initiatives and goals Ability to make decisions, such as prioritize relationships to develop, negotiate with customers and overcome obstacles Ability to prioritize, organize and manage a complex and sometimes conflicting workload, and to work well under pressure. Identify, manage and resolve complex issues, preventing escalations, where possible Manage, negotiate and resolve project risks effectively Enthusiastic and self-motivated Works under pressure and can manage SLA s Customer-friendly communication and attitude Strong analytical skills, attention to detail - a problem solver Excellent organization skills, ability to systematize and prioritize. Customer service experience and problem-solving skills. Patience and understanding. Investigation and diagnostic skills. Ability to multi-task and work with team to meet deadlines Leader and team player Create an open, honest, accountable and collaborative team environment Experience 10+ Years of Experience with managing financial services project delivery. Experience of managing large teams (comprising of remote teams) and proven managerial records. Educational and Other Qualifications Master s in computer application (MCA) or Engineering in computer science field or BS Computer Science with a 3.0 GPA or other relevant degree. Work Environment Should be willing to work remotely as well as travel to client locations Should be willing to take up FLEXCUBE Technical certifications in functional areas as and when required. Ability to work in a high pressure, fast moving and challenging environment Ready for on call support during off business hours on a need basis Ready to work from an ODC 3 days a week Team player Job Location: - Bangalore, Mumbai Your Responsibilities Your responsibilities include: Have a detailed knowledge of the services provided to each account. Understand the effect a service outage may have from the client perspective. Be responsive to the client in any and all requests or issues. Serve as an escalation point for customer concerns if/when they arise Act as an escalation point for issues reported into the Technical Teams. Provide weekly/monthly client reports on service requests and issues. Hire, train, coach & develop team members Update ticket tracking systems for requests and issues (ensuring client visible comments are accurate, relevant and dated correctly). Liaise with technical teams for most recent updates and gain an understanding of the outstanding deliverables. Ensure timescales are within reach and if not update reports to reflect Oracle ability to deliver. Hold weekly/monthly meetings with client both in person (If required) and by conference call. Document meeting minutes and outcomes and ensure actions are completed. Timely and escalated where needed to line management. Ensure any change of scope is referred-back to the account manager for billable services. Ensure tasks are allocated and being progressed effectively. Build relationships and rapport with key client contacts. Become internal expert on supporting FLEXCUBE, OFSLL software Enforce standard methodologies, processes and tools Help develop account strategy and plan that best leverages company s resources and strategies to meet customer expectations

Position : Director - Marketing & Customer Success | US Enterprise SaaS | Founding Role | Regulated Industry Focus Location : Bangalore (HSR Layout) Experience : 810 years in B2B SaaS marketing, ideally with early-stage or GTM ownership Salary : Negotiable Job Type : On Role Job Description : A well-funded, high-growth AI platform for the commercial insurance sector is looking for an experienced and dynamic Director of Marketing to join its founding team . This is a high-ownership role focused on building and scaling marketing strategy, brand positioning, GTM execution, and team leadership as the company expands into a multi-product platform. Key Responsibilities: Lead product positioning, messaging, and brand narrative Build and execute B2B marketing strategies (ABM, performance, content, digital, events) Manage and mentor a growing marketing team (Product Marketing, Performance, Ops, Content) Drive GTM campaigns across LinkedIn, email, web, and events Oversee content strategy, sales enablement, and competitive differentiation Collaborate closely with Sales, Product, and Leadership Track marketing performance, OKRs, and budget Requirements: 8-10 years in B2B SaaS marketing with ownership of GTM strategies Strong experience in positioning, messaging, and performance marketing Team leadership (managed 3-5+ members) Strong communication and stakeholder management skills Hands-on approach with a builder mindset (0-1 stage) Bonus: Experience in insurance, fintech, or regulated B2B markets Interested candidates kindly share your CV and below details to usha.sundar@adecco.com 1) Present CTC (Fixed + VP) - 2) Expected CTC - 3) No. of years experience - 4) Notice Period - 5) Offer-in hand - 6) Reason of Change - 7) Present Location -

Job_Description":" JOB Description for Windows System Admin L1 Customer Name Axis Bank WVL LOCATION Mumbai / Bangalore DOMAIN Windows Level (L1/L2/L3) L1 Required Relevant Domain Experience 2 3 years Job Type (Onsite/Remote) Onsite Shift details (General/ 24X7) 24x7 Qualification B.E./Diploma/BSC-IT Certifications Any Certification on Windows / VMware technologies is a must Role Purpose System Admin Support Services for enhancing the service quality to their business users. JOB RESPONSIBILITIES - CPU, Disk and Memory monitoring using tools provided by Axis Bank - Disk management - creating partitions for the different types of servers - Disk space management for OS partition(s) - System Log file management - User account management - Incident and Request Services monitoring - Fulfillment Management - Hardware Inward / Outward / Rack-Stack / Power-On - Call Logging with OEM(Hardware/Software) and Troubleshooting with them end-toend - Agent Installation - Software Installation/Removal - OS Hardening (VA/IPT) - Infra Provisioning (Virtual/Physical) - File Copy/Movement - Backup/Restoration Management using Tools provided by Axis Bank - OS installation and Troubleshooting - Operating System Compliance Management - Integration with Banks Tools ( SoP will be by Bank) - Hardware Firmware upgradation along with Hardware Vendor (Coordination with OEM) - Day-to-Day application support for end-users including installation of custom applications, as described in process document. - Escalation of user queries to Banks IT Team - Cloud Windows Server Management & Monitoring Technical Skills/Knowledge requirement 1) Windows Server System troubleshooting skills. 2) Monitor alert tickets. 3) Ticketing Tools knowledge & skills required ","

Amazon Advertising operates at the intersection of e-commerce and advertising, offering a rich array of digital display advertising solutions with the goal of helping our customers find and discover anything they want to buy. We help advertisers reach customers on Amazon.in, across our other owned and operated sites, on other high quality sites across the web, and on millions of mobile and tablet devices. We put the customer at the heart of everything we do and work backwards, including in advertising. If you re obsessed with being a part of digital advertising that informs instead of interrupts; that helps customers deliver great products and brands, not just delivers impressions; and that empowers customers to be decisive, rather than distracts them then we want you to come join us and make advertising even better. About the team: This role will support various categories/verticals based upon the needs of the business. Advertising ops will work with agencies, multiple business stake holder and execute advertising campaign and ensure campaign delivery and advertising customer success. Manage Campaign set up and optimization of Display ad campaigns across amazon owned and operated inventories as well as 3P inventories. Perform QA of campaigns, ad creative and landing pages. Meets business metrics and goals and quality targets. Collaborate with internal teams to gather campaign requirements and trafficking instructions. Monitor campaign delivery and troubleshoot discrepancies. Maintain updated records of campaign details and trafficking instructions. Provide support in resolving ad ops issues and inquiries. About the team The Ad Ops Analyst is part of Amazons advertising operations team, responsible for day-to-day advertising campaign set up, execution of digital advertising and ensuring smooth delivery and optimization of advertising campaigns across Amazons digital properties and platforms. We are looking for a individual who is detail-oriented, analytical, and highly-motivated to help scale our growing advertising business. You will work with the Agencies, internal account management teams and other Amazon business partners to perform day to day operations activity and help ensure advertising campaigns are set up, trafficked and launched accurately and deliver strong campaign performance for our emerging and growing advertisers. Associates are required to understand different operational techniques to ensure attention to detail. Accuracy of processing is of utmost importance followed by speed. He/she should consistently deliver results that meet or exceed expectations & understands how the business operates and suggest changes to improve the process. The associate need to be a team player and willing to share his/her knowledge. This role would report to the Operations Manager. Bachelors degree 1+yrs of experience in Sales/Advertising operations field Strong written and verbal communication skills SQL and VBA expertise Experience analyzing data and best practices to assess performance drivers MBA or other related masters degree Professional experience in online advertising client facing roles (account or campaign management)

LotusFlare (www.lotusflare.com), an innovation led Silicon Valley based technology company specializing in digital transformation solutions, is seeking a dynamic and accomplished Enterprise Client Success Manager to help drive expansion in its global enterprise markets. As an Enterprise Client Success Manager, you will be an instrumental part of our sales team, responsible for nurturing and supporting high-value opportunities and their delivery within the enterprise segment, working in close collaboration with the wider sales team. LotusFlare has 2 key product lines: LotusFlare Nomad eSIM Enterprise ( https: / / www.getnomad.app / enterprise ), which is market leader in providing multi-national corporations eSIM based mobile data solutions for their globally dispersed employees LotusFlare DNO Cloud ( https: / / lotusflare.com / offerings / lotusflare-dno-cloud / ), which provides a cloud commerce and monetization managed service that serves as a digital business support system (BSS) for communications and media services providers. This role is for the LotusFlare Nomad eSIM Enterprise product line where we are experiencing unprecedented demand and foresee significant growth in the future. We are looking for a hands-on and ambitious Client Success Manager to join Nomad and play a key role in our next stage of B2B growth. This is a hybrid role that sits at the intersection of project implementation and customer success, taking ownership of the client journey from contract signing through to successful launch and beyond. You will work closely with sales, engineering and product teams to manage the onboarding process, act as the main point of contact for clients during implementation, and ensure each account goes live smoothly and on time. Once live, you will continue to engage clients regularly, ensure satisfaction, track performance, and work with sales to unlock upsell opportunities. This is our first dedicated customer success hire, so it s a unique opportunity to shape the role from the ground up. You ll have the chance to define the function, influence how we support clients at scale, and over time, build a team beneath you as the business grows. Responsibilities: Own Client Onboarding and Implementation: Take full responsibility from contract signing through to go-live. Act as the main point of contact between the client, sales, and engineering to ensure onboarding is smooth and timely. Drive progress with clear timelines, documentation, and accountability. Be the Operational Link: Make sure our engineers can focus on building and our sales team can focus on selling by owning the day-to-day coordination. Manage communications across Slack, email, and internal tools to keep everyone aligned and avoid delays. Technical Enablement: Help clients understand what is needed to integrate with our API and SDK. You do not need to be a developer, but confidence in explaining technical concepts and navigating product documentation is essential. Go-Live Ownership: Set clear go-live milestones and ensure each client reaches them. Track progress closely and maintain a single, up-to-date view of all implementations. Post-Launch Success and Engagement: Once a client is live, stay involved. Run regular check-ins, performance reviews and strategic sessions to keep the relationship healthy and the client happy. Support Growth and Expansion: Spot opportunities to grow accounts. Work closely with sales to identify upsell potential and build joint plans to unlock it. Track Client Metrics: Monitor key indicators such as usage, churn risk, engagement levels and NPS. Use this data to flag risks early and support growth conversations. Improve the Process: Help define how Nomad scales its post-sales function. Create repeatable workflows, templates and handover processes that will make future hires more effective. Work Cross-Functionally: Collaborate with sales, engineering, marketing and product to ensure each client has the right level of support at every stage. Requirements: 5+ years of experience in customer success, implementation, or account management, preferably in the technology or SaaS industry. Good technical understanding. Strong understanding of mid-market and enterprise customer success best practices. Excellent English communication, and presentation skills. Comfortable working in a fast-paced, dynamic environment with cross-functional teams. Self-motivated, proactive, and results-driven individual. Experience with CRM tools (e.g., HubSpot, Salesforce), ticketing tools (JIRA / Confluence. Proficiency in Google Workspace (Docs, Sheets, Slides) for reporting, presentations, and collaboration. Bachelor s degree in Economics / business, technology, or a related field (preferred). Benefits we have for you: Competitive salary package. Paid lunch (In the office) Private healthcare Yearly bonus Training and workshops About LotusFlare LotusFlare employees join and remain at LotusFlare for two simple reasons. First, they can see immediately that their work makes a positive impact on LotusFlare customers, and second, they grow on a personal level by developing best practices and experience in cloud-native enterprise software. LotusFlare Founder and CEO Sam Gadodia believes that if you want to make an impact and change industries for the better, you should consider joining LotusFlare. LotusFlare has always been about making an impact through software products and changing industries for the better by simplifying technology so as to simplify the customer experience. Founded by the team that helped Facebook reach over one billion mobile users, LotusFlare was born out of a vision to make the mobile internet accessible and affordable to people in parts of the world who often did not have access. From this initial work, LotusFlare s mission now is to design, build and continuously advance a cloud-native digital commerce and monetization platform that simplifies technology and customer experience to deliver valuable outcomes to enterprises. This platform provides the software product foundation for the company s main offering, the LotusFlare Digital Network Operator Cloud. LotusFlare DNO Cloud is a digital commerce and monetization managed service that serves as a digital BSS to deliver valuable business outcomes for communications and media services providers. LotusFlare looks for people all around the world who are passionate in their aim to make an impact and change industries for the better by simplifying technology. Headquartered in the heart of Silicon Valley with offices in EMEA and APAC, LotusFlare serves Verizon, Globe Telecom, MPIC, Digi, DISH Networks, Permata Bank, Singtel, Digicel, Supercell, and other leading enterprises around the world. LotusFlare website and social media Website: www.lotusflare.com LinkedIn: https: / / www.linkedin.com / company / lotusflare Instagram: https: / / www.instagram.com / lifeatlotusflare / Twitter: https://twitter.com/lotus_flare Nomad website and social media

Sourcing Executive (Used Cooking oil)- Chembur ,Mankhurd , Kurla, Govandii Opening: 2 Nos. Job ID: 112737 Employment Type: Full Time Reference: Work Experience: 1.0 Year(s) To 10.0 Year(s) CTC Salary: 5.00 LPA TO 6.50 LPA Function: Sales / BD Industry: FMCG/Foods/Beverage Qualification: Any - Any Graduation Location: Mumbai Posted On: 15th Jul, 2025 Share On WhatsApp Share LinkedIn Share Facebook Share Twitter Job Description: We are having an urgent opening for the position of Sourcing Executive -UCO for a reputed company at Chembur ,Mankhurd , Kurla, Govandii location. About this Role Were searching for enthusiastic and driven individuals to join our team as UCO Sourcing Executives! In this role, youll play a crucial part in securing used cooking oil (UCO) supplies from a diverse range of establishments, including hotels, restaurants, and catering services, to support Companys sustainable initiatives. This is a full-time, in-field position based in the Central Mumbai and West Mumbai region . Key Responsibilities: Identify and reach out to potential UCO sources, including restaurants, hotels, and food manufacturers, with a focus on meeting and exceeding sourcing targets while building a strong sales pipeline. Engage in discovery calls to understand client needs and effectively communicate our value proposition. Support in negotiating contracts, leading the sales process from qualification to closure, and securing long-term UCO supply partnerships. Ensure compliance with industry standards and FSSAI regulations under the RUCO initiative, and coordinate with the operations team for efficient UCO collection. Maintain accurate records of sourcing activities and collaborate with the team to refine sales strategies based on market feedback. Participate in team meetings and training sessions to stay updated on the latest industry trends and sales techniques. Candidates Profile: Proven skills in sales, lead generation, and account management. Strong communication and negotiation abilities. A proactive and self-motivated approach with a passion for sustainability. Bachelor s degree in business, Marketing, Environmental Studies, or a related field. Experience in the waste management, food industry, or biofuel sector is a plus. Key Skills : Sales Business Development Sourcing Horeca

Sourcing Executive (Used Cooking oil)- Kalyan-Dombivli Opening: 2 Nos. Job ID: 112740 Employment Type: Full Time Reference: Work Experience: 1.0 Year(s) To 10.0 Year(s) CTC Salary: 5.00 LPA TO 6.50 LPA Function: Sales / BD Industry: FMCG/Foods/Beverage Qualification: Any - Any Graduation Location: Mumbai Posted On: 15th Jul, 2025 Share On WhatsApp Share LinkedIn Share Facebook Share Twitter Job Description: We are having an urgent opening for the position of Sourcing Executive -UCO for a reputed company at Kalyan-Dombivli location. About this Role Were searching for enthusiastic and driven individuals to join our team as UCO Sourcing Executives! In this role, youll play a crucial part in securing used cooking oil (UCO) supplies from a diverse range of establishments, including hotels, restaurants, and catering services, to support Companys sustainable initiatives. This is a full-time, in-field position based in the Central Mumbai and West Mumbai region . Key Responsibilities: Identify and reach out to potential UCO sources, including restaurants, hotels, and food manufacturers, with a focus on meeting and exceeding sourcing targets while building a strong sales pipeline. Engage in discovery calls to understand client needs and effectively communicate our value proposition. Support in negotiating contracts, leading the sales process from qualification to closure, and securing long-term UCO supply partnerships. Ensure compliance with industry standards and FSSAI regulations under the RUCO initiative, and coordinate with the operations team for efficient UCO collection. Maintain accurate records of sourcing activities and collaborate with the team to refine sales strategies based on market feedback. Participate in team meetings and training sessions to stay updated on the latest industry trends and sales techniques. Candidates Profile: Proven skills in sales, lead generation, and account management. Strong communication and negotiation abilities. A proactive and self-motivated approach with a passion for sustainability. Bachelor s degree in business, Marketing, Environmental Studies, or a related field. Experience in the waste management, food industry, or biofuel sector is a plus. Key Skills : Sales Business Development Sourcing Horeca

More than 300 million customers shop in Amazon s store, and every day, customers browse, purchase, and review products sold by third-party sellers right alongside products sold by Amazon. Since 2000, Amazon has offered this remote shelf space to individuals and companies of all sizes, helping them reach hundreds of millions of customers, build their brands, and grow their business. Fast-forward to the present day, and these third-party seller products account for more than half of all units sold in our store. As a Customer Success Manager (CSM) you would be a part of Strategic Account Services (SAS) Team of Retail Business Services, you will have the exciting opportunity to help shape and deliver on a strategy for managing Amazon Seller Partners. The SAS Core Program helps small and medium-sized businesses on Amazon. Our team of consultants provides strategic advice with a data-driven, collaborative and customer-focused approach. Our consultants focus on topics like Portfolio Optimization, Product Presentation, Advertising Strategy, Promotions, Fulfillment Strategy, and Brand Building. As a strategic business consultant, you will advise a portfolio of 10-15 businesses and help them grow fast by mastering the fundamentals of selling on Amazon. Your objective is to support Selling Partners to drive their business growth and program satisfaction by working backwards from their individual targets and developing a roadmap together with your Selling Partners. In addition, you use your analytical know-how to proactively identify untapped potential of each Selling Partner. Given the early stage of this program, you will have the opportunity to take ownership in various projects, help evolve the program and develop expertise in a focused topic area. You will also closely collaborate with Amazon colleagues based in USA. Regular shift timing for this role would be 4 PM to 1 AM IST. Amazon strives to be Earths most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want low prices, vast selection, and convenience Amazon continues to grow and evolve as a world-class e-commerce platform. Amazons evolution from website to e-commerce partner to development platform is driven by the spirit of innovation that is part of the companys DNA. Manage a portfolio of 10-15 Sellers to drive sustainable revenue growth, based on a solid understanding of marketplace programs, tools and processes. Analyze customer data on the efficiency of listings, selection, supply chain, advertising, and deals and provide strategic recommendations to maximize the sellers potential. Implement and track metrics for recording the success and quality of the sellers in your Seller portfolio. Use key metrics to guide your work and uncover hidden areas of opportunity. Build and execute on a joint business plan that delivers on key business opportunities and relevant KPIs for the sellers and Amazon. Conduct deep dive analysis on seller issues and publish recommendations and action plans based on data to improve seller experience. Success will be measured by the performance of your sellers on input metrics and impact on creating a great customer & seller experience. Develop a thorough understanding of the Amazon Marketplace ecosystem. Manage additional projects around our newly launched Paid Service, which includes process improvements, tool and content development, competitive analysis, and sales analysis. Conduct regular WBRs, MBRs with the sellers, highlight business metric performance and building action plans. Regular shift timing for this role would be 4 PM to 1 AM IST. A day in the life We fill the gap for sellers by providing consultative services as Amazon experts. Internally, we collaborate with a fabulous team across USA to develop our SAS Core program as we deliver it. As a Customer Success Manager we work with smaller, younger, and more innovative businesses that sell on Amazon. We provide sellers with consulting on various aspects that contribute to faster growth on Amazon, including support with their supply chain, merchandising, selection & conversion and analytics. As a Customer Success Manager, you will have the opportunity to work with 10-15 small and medium enterprises within the Amazon Marketplace and work closely with them to support them in their strategic growth. 2+ years of sales or account management experience 2+ years of digital advertising and client facing roles experience Experience with Excel Experience analyzing data and best practices to assess performance drivers Experience analyzing key open issues and resolution metrics for each of the managed accounts Experience in relationship management within technology, start-ups, or SaaS Platforms

1. Advance Knowledge of Tally Prime. 2. Ensure accurate data entry, ledger and reconciliation in Tally. 3. Prepare monthly GST returns accurately and on time. 4. Maintain accurate documentation for audits, tax filings, and internal records.

Skill required: Sales Support - Sales Enablement Designation: Sales Operations New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Sales Ops New Associate is responsible for providing administrative and logistical support to the sales team, assisting with lead generation, managing customer information, preparing sales materials, and coordinating activities to ensure smooth sales processes, ultimately contributing to achieving sales targets by facilitating effective opportunity management throughout the sales cycleSupporting the sales for License , training , pricing , budgeting and negotiation - Backend supportEquip sales teams with the right content, training, and data to drive sales activity. What are we looking for Knowledge of industry-specific sales processes and best practices Strong communication and interpersonal skills to effectively interact with customers and sales teamExcellent organizational skills and attention to detailAbility to prioritize tasks and meet deadlinesBasic understanding of sales principles and processesProficient in Microsoft Office Suite (Word, Excel, PowerPoint) - Experience with CRM systems like Salesforce, or similar platforms- Experience in managing sales pipeline and opportunities. Leading reviews and meetings for pipeline commitments.- Proficiency in CRM software and data management tools- Ability to establish strong client relationship- Ability to manage multiple stakeholders- Adaptable and flexible- Collaboration and interpersonal skills- Problem-solving skills Roles and Responsibilities: A "Sales Ops New Associate" is responsible for providing administrative and logistical support to the sales team, assisting with lead generation, managing customer information, preparing sales materials, and coordinating activities to ensure smooth sales processes, ultimately contributing to achieving sales targets by facilitating effective opportunity management throughout the sales cycle. Key Responsibilities:Lead Qualification and Management:Qualify incoming leads by assessing their needs and potential fit with the company s offerings.Assign leads to appropriate sales representatives based on territory and qualification.Sales Process Support:Update and maintain CRM system with accurate customer data, including contact information, sales activities, and opportunity status.Customer Account Management:Provide customer service and support to existing clients, addressing inquiries and resolving issues.Assist with renewal process for existing contracts.Data Analysis and Reporting:Generate sales reports and dashboards to track performance metrics, identify trends, and inform sales strategies.Analyze sales data to identify potential areas for improvement and provide insights to sales leadership.Administrative Tasks:Coordinate with other departments (marketing, customer service) to ensure seamless customer experience. Manage and maintain the customer and partner database and quota in the CRM Qualification Any Graduation