4692 Account Management Jobs - Page 19

Let s do this. Let s change the world. In this vital role you will be responsible for the oversight and hands-on leadership of the Access and Privileged Access Management (PAM) team within Digital Identity Access Services (DIAS) organization. This role involves developing, implementing, maintaining, and updating IAM strategies, policies and procedures to ensure the security and integrity of our systems and data. The ideal candidate will have extensive experience in Okta, Microsoft Entra and PAM technologies like CyberArk, SSO, MFA, Password Vaulting and Privileged Account Management. Candidate should have a deep understanding of security standard processes, and the ability to lead a team in a dynamic, global environment. Roles & Responsibilities: Develop and maintain the Access and PAM standards and architecture, ensuring that it meets industry standards. Assess and select IAM technologies and tools that align with Amgen s IAM strategy. Lead the information security team, providing guidance, support, and mentoring to ensure the effectiveness of security operations. Develop and implement the IAM (Identity Access Management) strategy aligned with the organizations information security goals and regulatory requirements. Lead the design, implementation, and management of IAM solutions, including governance, access management, and privileged access management. Create, implement, and maintain IAM policies, standards, and procedures to manage user identities and access rights. Design and enforce access control mechanisms, including role-based access control (RBAC), to safeguard sensitive information. Manage IAM-related security incidents and vulnerabilities, coordinating with IT security teams to mitigate risks. Stay ahead of with industry trends, emerging threats, and standard processes in IAM. Collaborate with IT and security teams to integrate IAM solutions with other security and business systems. Develop and maintain key performance indicators (KPIs) to track service metrics and generate regular reports for management. Evaluate and implement IAM tools and technologies to enhance security and streamline processes. Participate in vendor proposals, contract negotiations/renewals. This role on occasion might have responsibilities outside of business hours. Travel: International and/or domestic travel up to 10% may be important. What we expect of you We are all different, yet we all use our unique contributions to serve patients. Basic Qualifications and Experience: Master s degree with 4 years of experience related field OR Bachelor s degree with 6 of experience in related field OR Diploma with 8 years of experience. Functional Skills: Strong knowledge of Privileged Access Management, Session Management and Vaulting technologies. Working knowledge of Web Access Management and SSO technologies (Okta, Azure, Ping Federate, SAML, OAuth, and OpenID/Connect). Experience and background of B2B concepts and architecture, application and reverse proxies, SSO, and multi-factor authentication. Familiarity with security standards and regulations (e.g., NIST, ISO 27001). Experience with Authentication, Provisioning/Deprovisioning, Role Management, Session Management and Privileged Account Management. Experience in driving transformation initiatives using Scaled Agile methodology. Excellent verbal and written communication skills for technical and non-technical audiences of various levels in the organization. Good-to-Have Skills: Work experience in the biotechnology or pharmaceutical industry. Degree in Computer Science, Information Systems, or Engineering. Familiarity with GxP standards, Information Security standards and policies like ISO 27001/27002, NIST and others. Strong problem-solving and analytical skills. Demonstrated ability to work effectively in a fast-paced, dynamic environment. Understanding of ITIL processes and implementation. Proficiency in scripting and automation (e.g., Python, Bash) is a plus Professional Certifications CompTIA Security+ (preferred) Cloud Identity or Security Certification (preferred) Okta Certification (preferred) CyberArk Certification (preferred) Soft Skills: Excellent analytical and troubleshooting skills. Strong verbal and written communication skills. Ability to work effectively with global, virtual teams. High degree of initiative and self-motivation. Ability to manage multiple priorities successfully. Team oriented, with a focus on achieving team goals. Strong presentation and public speaking skills. What you can expect of us As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we ll support your journey every step of the way. In addition to the base salary, Amgen offers competitive and comprehensive Total Rewards Plans that are aligned with local industry standards.

Job Purpose: To lead and deliver business analysis efforts on multiple concurrent Virtual Account Management (VAM) initiatives in a corporate banking environment, ensuring the effective translation of business needs into functional and technical solutions. This role requires in-depth industry knowledge, stakeholder engagement, and the ability to manage complex banking projects in parallel. Key Responsibilities: Elicit and document high-quality business and functional requirements. Perform system/functional analysis to facilitate the functional requirements document (UR) Creation of operational workflows, and use cases diagrams Contribute towards the relevant sections of the Requirements Traceability Matrix (RTM) Provide viable solutions that improve operational efficiency, user experience, and delivers business initiatives Review and sign-off the artefacts and solutions produced by the technical teams and vendor Conduct feasibility assessments and impact analysis across various systems. Manage multiple project deliverables concurrently, ensuring alignment and consistency. Collaborate with business, technology, and compliance teams to drive solution design. Support User Acceptance Testing (UAT) and issue resolution. Provide SIT, UAT, regression testing and rehearsal testing support, to ensure successful implementation of solution Contributing Responsibilities Develop new products jointly with other application/project teams Contribute towards the end-to-end solutioning for these new products To share expertise by providing training and knowledge sharing sessions Required Qualifications: Bachelors degree in business, Finance, Information Systems, or related discipline. Minimum of 10 years of experience, with Senior roles as a Business Analyst in the banking industry. Demonstrated ability to manage multiple projects in parallel with strong delivery focus. Expertise in Virtual Account Management, cash management, and liquidity solutions. Familiar with Virtual Account Management domain is a mandate. Familiarity with SWIFT MT940/942, ISO 20022, and treasury operations. Excellent documentation, communication, and stakeholder management skills. Hands-on experience with data/interface mapping and troubleshooting Experience managing test team for SIT/UAT/Performance Test planning, execution and Reporting Practice of SDLC and/or Agile Scrum, including but not limited to Demand Mgmt, Change Mgmt & Release Mgmt Competencies (Technical / Behavioral) Strategic Thinking Business Process Analysis Multitasking and Prioritization Stakeholder Management Communication and Presentation Attention to Detail Problem Solving Domain Expertise in Corporate Banking Preferred Qualifications / Value-Adds: Experience working in APAC/Asia regional banking highly valued. Familiarity with Oracle OBVAM and/or Oracle OBDX platforms. Exposure to Agile methodologies and tools (JIRA, Confluence, Azure DevOps). Understanding of API integrations and digital channel implementations. Certifications such as CBAP, CCBA, or Oracle credentials. Skills (competencies) (SDLC) Methodology Active Listening Adaptability Agile (Software Development Framework) Analytical Thinking APIs Automation (Frameworks) AWS (Cloud Platform) AWS Architecture Business Acumen Business Analysis C# Capgemini Integrated Architecture Framework (IAF) Cassandra (Relational Database) Change Management Cloud Architecture Coaching Collaboration Confluence Delegation DevOps Docker ETL Tools Executive Presence GitHub Google Cloud Platform (GCP) Google Cloud Platform (GCP) (Cloud Platform) IAF (Framework) Influencing Innovation Java (Programming Language) Jira Kubernetes Managing Difficult Conversations Microsoft Azure DevOps Negotiation Network Architecture Oracle (Relational Database) Problem Solving Project Governance Python Relationship-Building Risk Assessment Risk Management SAFe Salesforce (Integration) SAP (Integration) SharePoint Slack SQL Server (Relational Database) Stakeholder Management StorageArchitecture Storytelling Strategic Thinking Sustainability Awareness Teamwork Technical Governance Time Management TOGAF (Framework) Verbal Communication Written Communication

Summary Provide analytics support to Novartis internal customers (Countries & Regional marketing and sales teams) on various low-medium complexity analytical reports. -Support and facilitate data enabled decision making for Novartis internal customers by providing and communicating qualitative and quantitative analytics. -Support business in building practice by involving in various initiatives like knowledge sharing, on-boarding and training support, support team lead in all business related tasks / activities, building process documentation and knowledge repositories -To be an integral part of a comprehensive design team responsible for designing promotional marketing materials. Responsible for delivering Call plans/Alignments to support the Field teams in reaching HCPs/Patients. About the Role About the Role: Acts as a function level SME, works on multiple client engagements with collaborating with teams members to produce high quality results. Provide though leadership and innovation, lead initiatives of process excellence and possesses very strong analytical skills Your responsibilities include, but are not limited to: Help develops new service offerings in close collaboration with functional and account management teams The responsibilities for this role include but not limited to deliver Call planning/ Refinements / Territory Alignments / Incentives independently with high quality, on time, error-free and in line with requirements. Able to communicate effectively and handle client calls independently. Should be able to contribute to ideas in team huddles for process improvements. Continuously improve processes by eliminating redundancies and inefficient process. - Should have proven ability to guide and Onboard new members quickly. Should be able to cross collaborate and identify bottle necks in newer processes or launches Build and deliver below customer requirements as per agreed SLAs (timeliness, accuracy, quality, etc) and drive excellent customer service Hands on to Customer segmentation & targeting, Field-force optimization, Territory alignment, Incentive compensation (Plan-Design-Admin), Territory sales performance reports, Activity (QTQ) performance reports, Others SFE support, Call plan management and Territory action plan report Deliver services through structured project management approach with appropriate documentation and communication throughout the delivery of services What you ll bring to the role: Should be customer service oriented and strong and proactive business results-focus, and proven track record to provide insights that increase efficiency Support team leaders in recruitment and on-boarding of new associates within the organization. Leads capability building by actively prioritizing various knowledge sharing sessions that enables growth and improves quality of CSP Hyd deliverables across the function. Stay in sync with all internal functional operating procedures like time tracking, critical metric tracking and strong analytical thinking with problem solving approach. Build and maintain standard operating procedures (SOPs), quality checklists that will enable excellent quality outputs for all outputs within the function. Develop and maintain knowledge repositories that captures qualitative and quantitative reports of brands, disease areas, macroeconomic trends of Novartis operating markets, etc. Reporting, and other internal systems and processes. Comply to all Novartis operating procedures as per legal / IT / HR requirements Desirable requirements: University/Advanced degree is required, Master s degree in fields such as business administration, finance, computer science or technical field is preferred Experience (2+ years) in |Hands-On | Snowflake (SQL), ETL, Data Model Design IC, Pharma Analytics in a market research firm or pharmaceutical company or Pharma KPO and should have an understanding of Pharmaceutical business including its regulatory environment. Hands on to Dataiku, JCPM, JAMS, Python, SQL, Excel, Powerpoint, Zaidyn (good to have). Experience on JTD is required in case of Alignment hiring. Should be keen on learning new tools and techniques and adapt to technological transformations Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients lives. Ready to create a brighter future together? https://www. novartis. com / about / strategy / people-and-culture Join our Novartis Network: Not the right Novartis role for you? Sign up to our talent community to stay connected and learn about suitable career opportunities as soon as they come up: https://talentnetwork. novartis. com/network Benefits and Rewards: Read our handbook to learn about all the ways we ll help you thrive personally and professionally:

Summary - Provide sales force analytics support to Novartis internal customers (Countries & Regional marketing and sales teams) on various high complexity sales force analytical reports. - Facilitate data enabled decision making for Novartis internal customers by providing and communicating qualitative and quantitative analytics. - Support business in building practice by involving in various initiatives like knowledge sharing, on-boarding and training support, support team lead in all business related tasks / activities, building process documentation and knowledge repositories. - Responsible for delivering Call plans/Alignments to support the Field teams in reaching HCPs/Patients. Planning and guiding other team members to achieve 100% accuracy and timeliness. About the Role About the Role: Acts as a function level SME, works on multiple client engagements with collaborating with teams members to produce high quality results. Provide though leadership and innovation, lead initiatives of process excellence and possesses very strong analytical skills Your responsibilities include, but are not limited to: Help develops new service offerings in close collaboration with functional and account management teams and Build and deliver below customer requirements as per agreed SLAs (timeliness, accuracy, quality, etc) and drive excellent customer service Create and deliver below customer requirements as per agreed SLAs (timeliness, accuracy, quality, etc) and drive excellent customer service o Territory alignment o Call plan management o Territory action plan report Deliver services through structured project management approach with appropriate documentation and communication throughout the delivery of services Create and maintain standard operating procedures (SOPs), quality checklists that will enable excellent quality outputs for all outputs within the function Develop and maintain knowledge repositories that captures qualitative and quantitative reports of brands, disease areas, macroeconomic trends of Novartis operating markets, etc Support team leaders in recruitment and on-boarding of new associates within the organization Hands on to Customer segmentation & targeting, Field-force optimization, Territory alignment, Incentive compensation (Plan-Design-Admin), Territory sales performance reports, Activity (QTQ) performance reports, Others SFE support, Call plan management and Territory action plan report Deliver services through structured project management approach with appropriate documentation and communication throughout the delivery of services What you ll bring to the role: Should be customer service oriented and strong and proactive business results-focus, and proven track record to provide insights that increase efficiency Support team leaders in recruitment and on-boarding of new associates within the organization. Leads capability building by actively prioritizing various knowledge sharing sessions that enables growth and improves quality of CSP Hyd deliverables across the function. Stay in sync with all internal functional operating procedures like time tracking, critical metric tracking and strong analytical thinking with problem solving approach. Build and maintain standard operating procedures (SOPs), quality checklists that will enable excellent quality outputs for all outputs within the function. Develop and maintain knowledge repositories that captures qualitative and quantitative reports of brands, disease areas, macroeconomic trends of Novartis operating markets, etc. Reporting, and other internal systems and processes. Comply to all Novartis operating procedures as per legal / IT / HR requirements Active participation in various knowledge sharing sessions that enables growth and improves quality of deliverables across the function and Comply with all internal functional operating procedures like time tracking, KPI tracking and reporting, and other internal systems and processes Desirable requirements: University/Advanced degree is required, Master s degree in fields such as business administration, finance, computer science or technical field is preferred Experience (6+ years) in |Hands-On | Snowflake (SQL), ETL, Data Model Design IC, Pharma Analytics in a market research firm or pharmaceutical company or Pharma KPO and should have an understanding of Pharmaceutical business including its regulatory environment. Min if 2 years of experience in leading a project by collaborating across multiple teams with Pharma background is preferred. Hands on to Dataiku, Zaidyn, JCPM, Python, SQL, Excel, PowerPoint , JTD (for territory alignment) People management and good presentation skills are required. Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients lives. Ready to create a brighter future together? https://www. novartis. com / about / strategy / people-and-culture Join our Novartis Network: Not the right Novartis role for you? Sign up to our talent community to stay connected and learn about suitable career opportunities as soon as they come up: https://talentnetwork. novartis. com/network Benefits and Rewards: Read our handbook to learn about all the ways we ll help you thrive personally and professionally:

Develop effective B2B/Corporate Sales Strategy Generate qualified leads Manage sales pipeline Create customized account plans Close Deals & meet revenue targets Drive customer retention Upsell, Cross-sells opportunities Accurate Reporting through CRM Required Candidate profile 4–8 yrs exp in Key Account Mgmt Corporate/B2B sales, Client servicing Manage Large/Strategic clients Preferably in technical, Solutions-based sales environment Pleasant Personality Great Communicator

Responsibilities/ Duties Market Expertise : Utilize industry knowledge to advise suppliers on best practices, trends, and solutions to help them thrive within the supply chain ecosystem. Relationship Development : Cultivate strong, trust-based relationships with suppliers to facilitate open communication and feedback, ensuring their needs and concerns are addressed proactively. Supplier Advocacy : Act as a voice for suppliers within the organization, conveying their needs and suggestions to the product and development teams for continuous improvement. Business Development: Identify potential suppliers and establish relationships to promote our SCM platform. Engagement Strategy: Develop and implement strategies to engage suppliers, emphasizing the benefits of joining our platform at no cost Criteria for the Role! 10+ years of experience in supplier management, business development, or account management, ideally within the supply chain or manufacturing environment. Proven experience in developing value propositions that resonate with suppliers and demonstrate business benefits, particularly in a supply chain context. Strong industry expertise with a deep understanding of supplier dynamics, market trends, and supply chain best practices. Relationship-building skills with the ability to cultivate and maintain strong, trust-based connections with suppliers and internal stakeholders. Excellent communication and presentation skills, able to clearly convey complex value propositions and benefits to suppliers. who understands SCM at ground level knowledge of SCM tools

HARMAN COTTEX AND SEEDS PRIVATE LIMITED is looking for Account Manager to join our dynamic team and embark on a rewarding career journey Develop and execute account plans for key clients Build and maintain strong relationships with clients by understanding their business needs and goals Identify new business opportunities within existing accounts and develop strategies to expand the business Collaborate with the sales team to develop proposals, presentations, and contracts Monitor and report on account performance, including sales and revenue targets Provide exceptional service and support to clients, responding to inquiries and issues in a timely manner Work closely with internal teams such as sales, marketing, and customer service to ensure that clients receive the support they need Participate in industry events and conferences to stay up-to-date on industry trends and developments Provide regular updates and reports on account activity to senior management Strong sales and marketing knowledge Experience using CRM systems and account management tools Strong customer focus with the ability to build and maintain relationships Excellent communication and interpersonal skills

At Commenda , we re building the backbone for global company formation and compliance. As Service Delivery Lead , youll be at the forefront of delivering a world-class experience to our high-value clients founders, investors, and global operators helping them set up, run, and scale their companies effortlessly. Key Responsibilities: Own end-to-end client delivery: service delivery, onboarding, account management, and support. Coordinate across internal teams (legal, product, operations) to ensure timely, high-quality outcomes. Act as the primary point of contact for clients, managing expectations and proactively resolving issues. Identify and optimize delivery processes for scalability and efficiency. Build and lead a delivery ops team as we scale. Someone who understands both Indian and global client expectations ideally with exposure to international business environments through education or work. Excellent written and verbal communication, with the ability to simplify the c

At Daxko, we re looking for a Reporting & Analytics Manager to take our digital analytics to the next level. This role is all about ensuring accurate tracking, actionable insights, and seamless reporting for our customers. You ll be responsible for setting up, configuring, and managing Google Analytics 4 (GA4) and related data tools to drive data-informed decision-making. In this role, you ll collaborate closely with internal teams and customers to troubleshoot analytics integrations, optimize data accuracy, and transform complex data into clear, impactful insights. If you have a deep expertise in GA4, cross-domain tracking, UTM strategy, attribution modeling, and Looker Studio reporting, this is your opportunity to make a big impact. What You ll Do Own GA4 Setup & Management Create and configure GA4 properties, fine-tuning settings like data retention, referral exclusions, attribution models, and cross-domain tracking. Enhance Tracking & Attribution Deploy GA4 tracking via Google Tag Manager (GTM), set up custom event tracking, enhanced measurement features, and UTM structures for precise campaign attribution. Optimize Conversion Tracking Align key events with business goals, analyze drop-off points, and enhance website and campaign performance. Conduct Analytics Audits Identify and resolve tracking discrepancies, data inconsistencies, and reporting gaps to ensure clean, reliable data. Integrate & Streamline Data Sources Ensure GA4 syncs seamlessly with Google Ads, Looker Studio, CRM systems, and marketing automation tools. Analyze User Journeys Identify opportunities to improve website navigation, user experience, and marketing performance through multi-touchpoint analysis. Develop Custom Dashboards Build Looker Studio dashboards that visualize key customer KPIs, marketing performance, and campaign effectiveness. Turn Insights into Action Use analytics data to shape marketing strategies, optimize conversion paths, and present actionable recommendations. Train & Educate Teams Create training materials, conduct GA4 training sessions, and stay ahead of industry trends and updates. Collaborate Across Teams Work closely with developers, marketers, and product teams to align on data needs, tracking strategies, and overall analytics goals. What You Bring Expert-level GA4 knowledge Setup, custom event tracking, attribution modeling, and troubleshooting. Deep understanding of cross-domain tracking, UTM parameters, and GTM. Strong

Customer Success Manager - Taqtics | Digitize Operations. Ensure Compliance. Drive Results. Customer Success Manager About Us: Taqtics is a B2B cloud-based platform that offers multiple SaaS products that help Retail & Restaurant brands manage and improve their daily store operations, remotely. Taqtics is used by 100+ brands like Nike, FabIndia, Nykaa, Under Armour, KFC, Pizza Hut and Pizza Express across 19+ countries globally. Job Summary: As a B2B Account Manager, you will be responsible for nurturing and managing client relationships across all business levels from small businesses to large chains. Your focus will be to drive adoption, ensure client satisfaction, resolve issues proactively, and contribute to the continuous improvement of customer experience. Key Responsibilities: Manage a portfolio of business accounts, serving as the primary point of contact throughout the customer lifecycle. Understand client workflows and help them leverage the platform effectively to meet operational goals. Handle inbound queries through phone, email, and chat; provide timely and accurate responses. Troubleshoot product issues by simulating scenarios, coordinating with internal teams, and ensuring timely resolution. Maintain internal systems with up-to-date client and issue-related information. Proactively monitor client engagement and satisfaction, intervening where necessary to retain and grow accounts. Communicate feature updates, gather client feedback, and advocate for client needs with Product and Engineering teams. Identify opportunities for upselling or cross-selling aligned with client requirements and product value. Qualifications: Graduate in any stream; Postgraduates and those with technical or engineering backgrounds preferred. 2 5 years of experience in B2B account management, ideally in a SaaS or workflow-focused product environment. Skills Required: Strong communication and interpersonal skills with a client-centric approach. Ability to manage multiple accounts and priorities effectively. Comfort with help desk software, CRM systems, and remote support tools. Analytical and problem-solving mindset, with attention to detail. Patience and professionalism when handling complex or escalated issues.

The Market Segment Head for IMEA - Auto Electronics position is a senior leadership role responsible for overseeing and driving the strategic direction, sales growth, and operational success of the Auto Electronics market segment across the IMEA (India, Middle East, and Africa) region. This is a crucial position for companies operating in the automotive electronics industry, as it focuses on both the strategic and tactical aspects of business development, customer relationship management, and internal collaboration. What you ll do Develops and executes global / regional account strategy. Identifies and represents all business opportunities in line with SBU strategy. Drives and rolls-out customer/approvals and pushes upstream solution selling. Defines account-specific pricing ambitions and runs global / regional negotiations. Develops and maintains strong executive and cross-functional relationships at HQ and key locations across region. Establishes & shares market and customer intelligence with regional & Global stakeholders. Coaches & mentors (on the job coaching, shadowing team in important sales meetings, negotiations, develops team structure) Auto Electronics team to execute account strategy. Collaborates with Global Strategy Manager, Global BDMs and Global KAMs for implementing roll-out strategy related to Auto Electronics segment. Accountable for meeting specific performance metrics such as Key Performance (KP) targets, Technical Performance (TP) objectives, Operational Sales Goals (OSG), and Profit Contribution (PC). What makes you a good fit A minimum of 10 years in the automotive electronics industry or a related field. Experience should include leadership roles in account management, business development, and strategic sales. Bachelors in engineering (BE), likely in a technical field related to electronics or automotive. An MBA is also required, indicating a strong foundation in business strategy, management, and leadership. The ability to lead, negotiate, and collaborate with cross-functional teams at various levels is essential for success in this role. The position demands a high degree of stakeholder management, requiring someone who can navigate complex relationships, both internally and externally. Some perks of joining Henkel Diverse national and international growth opportunities Globally wellbeing standards with health and preventive care programs Gender-neutral parental leave for a minimum of 8 weeks Employee Share Plan with voluntary investment and Henkel matching shares Best-in-class Group Medical Insurance policy covering employee, spouse and up to 2 children Competitive accident and term life policies for up to 3 times annual gross salary Progressive OPD policy of INR 30,000 for employee, spouse and up to 2 children

Our Story At Vegapay, we are revolutionizing the financial landscape by enabling banks and financial institutions to digitize their financial infrastructure. Our innovative credit suite, equipped with a wide range of modules and no-code configuration, empowers businesses to design, deploy, and manage their credit programs seamlessly. From card management systems to loan origination and management, we provide comprehensive tools to build cutting-edge financial asset products. Founded in 2022 by a team of industry experts from IIT and renowned global companies, Vegapay s mission is to eliminate technical barriers for financial institutions and fintech enterprises, enabling them to launch lending programs effortlessly. Meet the Team Gaurav Mittal - Gaurav is the Co-Founder and the CEO of the company. He is having more than 18 yrs of experience and has worked with organisations like Zeta, Matchmove, MasterCard, Amex and ICICI Bank. Abhinav Garg - Abhinav is the Co-Founder and the Head of engineering. He is from IIT Roorkee and has more than 12 yrs of experience working with organisations like Podeum and WalmartLabs. Himanshu Agrawal - Himanshu is the Co-Founder and the Head of Technology. He is from IIT Kanpur and has more than 12 yrs of experience working with organisations like Amazon and DE Shaw. Puneet Sharma - Puneet is the Co-Founder and the Head of Product. He is from IIT Roorkee and has more than 8 years of experience working with organisations like BharatPe, Avail Finance Why This Role Matters We are looking for a solutioning specialist who will play a critical role in bridging client requirements with our product and technology teams. This role involves understanding client needs, defining solution architectures, and creating detailed Business Requirement Documents (BRD) before handing them over to the product team for execution. The Hats You Will Wear Engage with clients to understand, analyze, and document business and technical requirements. Lead solutioning by collaborating with internal teams (delivery, product, tech) to design tailored fintech solutions. Own and refine Business Requirement Documents (BRDs), ensuring they align with client needs and are execution-ready. Drive end-to-end account management - from pre-sales to ongoing delivery - ensuring client satisfaction and repeat business. Conduct product demos, solution walkthroughs, and technical presentations. Respond to RFPs/RFIs with clear, compelling solution insights. Manage project timelines and client deliverables, ensuring expectations are met on time. Assist in PoCs and solution validations with both clients and internal teams. Stay informed on industry trends, regulatory updates, and competitor offerings to ensure strategic solutioning. The Perfect Fit 2+ years of experience in solutioning roles within new-age tech companies, preferably in Fintech. Mandatory engineering background (B.Tech/B.E. in Computer Science, IT, or related fields). Strong understanding of fintech, banking technology, and digital lending ecosystems is a plus. Excellent analytical and problem-solving skills with the ability to translate business needs into technical requirements. Experience in writing BRDs, functional specs, and solutioning documents. Strong communication and stakeholder management skills. Ability to work in a fast-paced, high-growth startup environment. Why Vegapay Joining Vegapay means becoming part of a mission-driven team that s shaping the future of financial technology. You ll work in a fast-paced, innovative environment with the opportunity to make a tangible impact on our products and the industry. We offer competitive compensation, opportunities for growth, and a collaborative work culture that values innovation, transparency, and excellence.

BetaNXT is the next wave in wealth management technology and outsourcing solutions. We focused on solving our customers most demanding integration challenges with flexible, efficient, connected solutions. Our products reduce enterprise cost, streamline operation processes, increase advisor productivity, and enhances the investor experience. Together with BetaNXT, wealth management firms are transforming their platforms into differentiating assets that enable scale and commercial growth. But were not just invested in our customers; were also invested in people. We know that our overall success is a combined effort, and we therefore strive to provide opportunities for our employees to learn, grow and thrive. The Opportunity BETA is a self-clearing securities processing solution for wealth management firms. Built on years of expert knowledge and hands-on experience, BETA provides critical back-office controls including corporate action management, middle office exception management, and front office account management and trading tools for advisors. We are currently seeking an experienced and technology-oriented leader to take on the role of Quality Engineering Manager, Product Development . This is a leadership position in the BETA Product Engineering team that will be responsible to drive innovation and deliver our highest priority strategic initiatives within the organization. This individual will lead a program and team that will support the delivery related to our modernization applications. Reporting to the Associate Director of Bangalore BETA product engineering, this role leads a team of software development professionals working to develop and maintain applications that are part of our core platform. This role requires working closely with product management to design to define requirements and leading the development team from concept through delivery and subsequent operation. This position involves regular communication with senior management on technical development, product strategy, status, and risks. The office is located in Divyashree Technopolis, Yemaluru, Bangalore, India. What You ll Do The ideal candidate has experience through multiple complete consumer product or service development cycles, possesses superior analytical abilities and product judgment. Key to success in this position is an equal passion for delivering new features as well as operating the current applications at the highest level of quality, ensuring that our customers have a world-class experience. Core responsibilities will include: Accountable for the Quality of the deliverables across Beta systems Driving multiple quality initiatives in coordination with the QE leads and other Development and QE managers. Building the Quality engineering community in India along with the other QE managers and the Director of Quality Connecting with the QEs in India (allocated to your area) to ensure apt execution of processes and test cases Implementing various testing methodologies that will help enhance the Quality of the Beta deliverables. Collaborate with and across teams to test and support technical solutions Work with the product and design teams to understand end-user requirements, formulate use cases, and then translate that into a pragmatic and effective testing solutions Ensure continued functionality of a program during maintenance and testing of software Revisit the Quality process to fix bugs or address client or consumer concerns Ensure the team documents each aspect of a system or application as a reference for future upgrades and maintenance Dive into difficult problems and successfully lead teams to deliver quality results on schedule Assess customer/client needs, creatively approach solutions, decide and influence appropriate courses of action Creates trust and credibility with stakeholders/user community and works with them to identify issues and risks that may impact them. Creates an environment and workflow that ensures proactive identification of change to prevent problems, including problem resolution workflow. Share your passion for staying on top of tech trends, experimenting with and learning new technologies, participating in internal & external technology communities, mentoring other members of the engineering community Fosters a culture of continual improvement Your Experience 13+ years of total experience in IT industry 4+ years of professional and recent experience managing quality engineering teams; preferably in the financial services industry Four-year Computer Science degree or equivalent work experience required Direct management of cross functional, sourced, or matrixed Quality teams; experience with and significant knowledge of IT outsourcing activities in a managed services environment Demonstrated success leading medium- to large-scale initiatives Experience in Finance Domain Proven experience in IT Quality engineering across waterfall and agile environments, DevOps methodologies, tools and measurement practices Comfortable communicating at all levels internally and externally in an organization Ability to work effectively in a fast-paced, rapidly evolving and agile technology environment Knowledge of tools such as Atlassian Jira Experience of managing teams working on API testing, Postman, Soap UI, Gitlab Ultimate, Selenium Mainframe experience preferable Ability to translate short and long-range strategic plans from product roadmaps into design and implementation of current and future applications and systems Strong financial acumen and understanding of IT Total Cost of Ownership Ability to accomplish results through others, particularly by establishing relationships, effective controls and monitoring processes

What s up We re VaynerMedia ! We are a contemporary global creative and media agency with an expertise in driving relevance for clients and delivering impactful business results. The independently-owned agency was founded in 2009 and has offices in New York, Los Angeles, London, Singapore, Australia, Thailand, Japan, India and Mexico City. VaynerMedia has been recognized for its work at Cannes Lions, the Clio Awards and The Webby Awards. It is part of the VaynerX family of companies. Culture is our key and Empathy is how we build it. VaynerMediaAPAC is strong with a world-class combination of diverse backgrounds collaborating to put forward innovative, creative and strategic solutions to the one advantage that stands the test of time --- PEOPLE. Day in and day out, we propel some of the biggest brands in the world to the intersection of attention and culture. In APAC, we are proudly +250, servicing a diverse client all around the region. The PITCH In VaynerMedia, our Account Managers are exceptional client service people. They collaborate to run and support the day-to-day management and organization of specific projects as well as the overall account management. They have high meticulous attention to detail and are working on establishing strong client relationships by showing capabilities that they understand the business and competitive landscape. This is a full-time role based in India. Here s your first brief: Eats, breathes, and sleeps today s digital & mobile consumer, with one goal in mind to develop brand-specific strategies that, ultimately, help them sell shit. Understands comprehensive clients business and category, with the ability to translate business problems into digital strategies and solutions Present VM in a strong, strategic way. You have the ability to spot when another agency poses a threat to our business and how to manage up and workaround. Well versed in common marketing & media principles with a strong understanding of the social media platforms and their ecosystems. Ensures the needs of clients are being met and strives to identify and resolve potential obstacles or performance issues before they arise. Establishes, build and manage new and existing relationships with major brands and businesses to ensure they adopt as many VMs services as possible Develops and delivers presentations aligned to the VaynerX principles highest standard. Communicates to Strategy, Creative, and Media teams, whether delivering Client feedback or providing a POV. Ensures client relationship health is closely tracked and communicated to leadership on a regular basis. You communicate and anticipate production costs, logistics, watch-outs, and what ideas are doable / not doable within a client budget. You ensure client relationship health is closely tracked and communicated to leadership on a regular basis. Required Skills/Experience: 3+ years of account management experience in a creative advertising agency is strongly preferred Bilingual proficiency in English and Hindi is strongly preferred as the social, media, and campaign advertising strategy has to be in the specific languages to service the local target market. Creative and out of the world mindset with experience in campaign planning and idea generation Brilliant communication skills Sets stretch goals and holds self and others to high standards of performance. Consistently acts with integrity and invests in building trust with all colleagues and clients What you should know about VaynerMedia Think lab and not agency . We get excited about solving business problems, not creating advertising for the sake of making advertising. Our entrepreneurship DNA runs deep. We re willing to break rules, try new things, and test hypotheses if it means better understanding our craft. It s fun! Our environment (and pace) feels much more like a start-up than most agencies you might be used to. Hopefully that, and the opportunity to collaborate with the talented and enthusiastic crew, work with big brands excites you, as it does us. We can t wait to meet you. #LI-Onsite

What s up We re VaynerMedia ! We are a contemporary global creative and media agency with an expertise in driving relevance for clients and delivering impactful business results. The independently-owned agency was founded in 2009 and has offices in New York, Los Angeles, London, Singapore, Australia, Thailand, Japan, India and Mexico City. VaynerMedia has been recognized for its work at Cannes Lions, the Clio Awards and The Webby Awards. It is part of the VaynerX family of companies. Culture is our key and Empathy is how we build it. VaynerMediaAPAC is strong with a world-class combination of diverse backgrounds collaborating to put forward innovative, creative and strategic solutions to the one advantage that stands the test of time --- PEOPLE. Day in and day out, we propel some of the biggest brands in the world to the intersection of attention and culture. In APAC, we are proudly +250, servicing a diverse client all around the region. The PITCH In VaynerMedia, our Account Managers are exceptional client service people. They collaborate to run and support the day-to-day management and organization of specific projects as well as the overall account management. They have high meticulous attention to detail and are working on establishing strong client relationships by showing capabilities that they understand the business and competitive landscape. This is a full-time role based in India. Here s your first brief: Eats, breathes, and sleeps today s digital & mobile consumer, with one goal in mind to develop brand-specific strategies that, ultimately, help them sell shit. Understands comprehensive clients business and category, with the ability to translate business problems into digital strategies and solutions Present VM in a strong, strategic way. You have the ability to spot when another agency poses a threat to our business and how to manage up and workaround. Well versed in common marketing & media principles with a strong understanding of the social media platforms and their ecosystems. Ensures the needs of clients are being met and strives to identify and resolve potential obstacles or performance issues before they arise. Establishes, build and manage new and existing relationships with major brands and businesses to ensure they adopt as many VMs services as possible Develops and delivers presentations aligned to the VaynerX principles highest standard. Communicates to Strategy, Creative, and Media teams, whether delivering Client feedback or providing a POV. Ensures client relationship health is closely tracked and communicated to leadership on a regular basis. You communicate and anticipate production costs, logistics, watch-outs, and what ideas are doable / not doable within a client budget. You ensure client relationship health is closely tracked and communicated to leadership on a regular basis. Required Skills/Experience: 3+ years of account management experience in a creative advertising agency is strongly preferred Bilingual proficiency in English and Hindi is strongly preferred as the social, media, and campaign advertising strategy has to be in the specific languages to service the local target market. Creative and out of the world mindset with experience in campaign planning and idea generation Brilliant communication skills Sets stretch goals and holds self and others to high standards of performance. Consistently acts with integrity and invests in building trust with all colleagues and clients What you should know about VaynerMedia Think lab and not agency . We get excited about solving business problems, not creating advertising for the sake of making advertising. Our entrepreneurship DNA runs deep. We re willing to break rules, try new things, and test hypotheses if it means better understanding our craft. It s fun! Our environment (and pace) feels much more like a start-up than most agencies you might be used to. Hopefully that, and the opportunity to collaborate with the talented and enthusiastic crew, work with big brands excites you, as it does us. We can t wait to meet you. #LI-Onsite

Role: Social Media Analyst Location: Bangalore, India What you will be doing: Understand social media data, and translate it for stakeholders (product marketing managers, account management, creative, planning and media teams.) The analyst will be accountable for deciphering what is important, meaningful data and then communicating the concise story in a way that allows the business to make decisions based on the reports. Responsible for monitoring social media initiatives of the brand, and implementing best practices. Set measurement metrics for the brand and create reports (weekly/ monthly/ campaigns, etc.), visualize data, derive learnings and ensure that learnings from these reports are implemented. Create constructed queries for social listening that will monitor conversation for the brand, as well as competitive landscape. The candidate will have to uncover conversation volumes, drivers of social buzz, online sentiment, changing trends, etc.. Identify habits, preferences and trends of the audience and suggest ways to reach a broader audience. Crisis Monitoring Actively tracking and analyzing social media platforms for conversations or events that could potentially harm the brand s reputation or disrupt operations. The goal is to identify issues (such as negative sentiment, viral criticism, or technical bugs) as early as possible. Monitoring real-time data feeds and identifying anomalies, negative spikes, or concerning trends. Filing bugs or documenting issues that emerge in social conversations. This includes categorizing issues (e.g., product complaints, service disruptions, PR crises). Collaborating with stakeholders across teams by escalating issues to designated Points of Contact (POCs) using the escalation matrix. Ensuring timely resolution by maintaining clear communication channels and follow-ups. Impact : Enables the brand to act swiftly during potential crises, maintain customer trust, and minimize reputational damage. Maintains Repository of Owned and Influencer Content and Strategizing Influencer Content Maintain a centralized database of all content (brand-owned and influencer-generated) and creating strategies to optimize influencer campaigns. Key Activities : Building and regularly updating a repository to track owned content (such as brand posts, campaign assets) and influencer content (posts, videos, reels, blogs, etc.). Analyzing the performance of influencer content to determine what resonates with the target audience. Strategizing new content opportunities for influencers based on data insights, brand goals, and audience preferences. Ensuring the alignment of influencer campaigns with broader brand objectives while maintaining a consistent tone and messaging. What you need to be great in this role: Must have strong analytical skills to be able to interpret social/ digital media data and attribute it, identify emerging trends and popular formats. Must be able to visualize data, articulate actionable insights , in the form of a campaign report, brand audit, competitor audit, or a research report, influencer campaign measurement, and social listening. Needs to have a deep understanding of how different social networks (Facebook, Twitter, Instagram, YouTube, Linkedin) operate and can be measured. Needs to be familiar with targeting, measurement and optimization of paid campaigns on these platforms. In depth knowledge of using monitoring, listening and analytics tools such as Brandwatch, Sysomos, Crimson Hexagon, Rival iq, Unmetric, Google Analytics, Google trends, Facebook insights, Google Adwords etc. Strong problem-solving and critical thinking skills, well-versed with digital media trends. Communication, time management and multitasking skills are good to have. Experience of working with / leading a team, is a plus. 1-3 years of experience in digital media, analytics Passion for and inquisitive about AI and new technologies Understanding and knowledge of AI tools is beneficial, but ability to learn and digest benefits and features of AI tools is critical. Req ID: 13266 #LI-RO1 #LI-Onsite Our values shape everything we do: Be Ambitious to succeed Be Imaginative to push the boundaries of what s possible Be Inspirational to do groundbreaking work Be always learning and listening to understand Be Results-focused to exceed expectations Be actively pro-inclusive and anti-racist across our community, clients and creations OLIVER, a part of the Brandtech Group, is an equal opportunity employer committed to creating an inclusive working environment where all employees are encouraged to reach their full potential, and individual differences are valued and respected. All applicants shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodivergence, disability status, or any other characteristic protected by local laws. OLIVER has set ambitious environmental goals around sustainability, with science-based emissions reduction targets. Collectively, we work towards our mission, embedding sustainability into every department and through every stage of the project lifecycle.

Merchant Product Org at Uber Eats has the vision of building the most preferred online delivery platform for merchants globally. This team helps build great experiences for Merchants across their entire lifecycle in running an online food delivery business. We are looking for a seasoned Group Product Manager to drive product-led growth initiatives for merchants to grow their business on Uber Eats by providing them the right technology tools and intelligence. In this role, you will be building products for heterogenous segments of merchants ranging from Large Enterprises (established food chains) to small independent restaurants globally. This is a high visibility role with potential to create strong global impact in a fast growing business. What the Candidate Will Do ---- Define the overall product strategy, goals, and roadmap to drive merchant growth Partner closely with engineering, dats science, design, user research, and product operations teams to build user-centric product with a high bar on quality Collaborate with operations, product marketing, global account management teams to define theGTM strategy and drive execution. Monitor product performance, learn, and iterate. Clearly communicate product plans, impact, and trade-offs to a wide spectrum of audiences, including partner teams and senior leadership teams. Build and manage a high performing team of product managers Basic Qualifications ---- Bachelors degree in engineering, business management, or equivalent 14+ years of overall experience with 8+ years as a product leader with a strong track record of creating impact at scale in product driven companies Demonstrated experience of working cross-functionally with engineering, design, data science, and operations stakeholders to solve complex user-facing problems Building and managing a high performing team of product managers Experience in independently framing high visibility OKRs, building 6-12 month product roadmaps, and driving execution for a product charter of moderate to high ambiguity Preferred Qualifications ---- Experience of building products in an online marketplace business (e-commerce, food delivery, etc.) and/or building products for small businesses Experience of working in a fast-paced global product company Experience of building products at large scale (100M+ user base) Experience in managing a team of product managers in highly reputed product-driven companies *Accommodations may be available based on religious and/or medical conditions, or as required by applicable law.

Travel across India to gather information Perform basic accounting tasks Manage business operations Create job postings and conduct interviews Provide administrative support to executives

Requirement: Willingness to travel for store visits and account meetings. Key Responsibilities: 1.Account Management: Build and nurture strong relationships with key modern trade partners such as Big Bazaar, Reliance Retail, DMart, and others. Negotiate terms of trade, annual contracts, and joint business plans with accounts. Ensure timely execution of trade agreements and compliance with agreed terms. 2.Sales Performance: Drive sales growth across Daburs product portfolio by achieving monthly and quarterly sales targets. Monitor SKU-wise performance to ensure balanced growth across categories like personal care, healthcare, and food. Work towards improving category share and ensuring better shelf positioning for Dabur products. 3.Promotional Campaigns: Plan and execute account-specific promotions and campaigns in coordination with the marketing team. Track the effectiveness of promotions and suggest improvements to enhance ROI. Ensure in-store visibility and placement through planogram adherence. 4.Supply Chain and Inventory Management: Collaborate with supply chain teams to ensure stock availability and prevent out-of-stock situations. Monitor inventory levels at account warehouses and stores to maintain optimal stock levels. 5.Market Insights and Analytics: Analyse market trends, competitor activities, and consumer behaviour to provide actionable insights. Prepare periodic reports on account performance, including sales, revenue, and market share. 6.Operational Excellence: Conduct store visits to monitor the execution of agreed plans, including merchandising and promotions. Ensure timely collections, account reconciliations, and resolution of disputes. 7.Collaboration and Teamwork: Work closely with internal teams such as marketing, supply chain, finance, and category managers to ensure seamless execution. Support field sales teams and merchandisers with guidance and training to optimize store-level execution. Education: Bachelors degree in business, Marketing, or a related field (MBA preferred). Experience: 3-6 years of sales or account management experience in FMCG, with exposure to modern trade channels.

Amazon has one of the largest & most trusted shipping networks in India (ATS). We want to extend the benefits of these shipping services to D2C brands and SMBs for their own business to help them serve their customers better & in turn grow their business. This role will be responsible for managing and growing relationships with our key shipper accounts. We are seeking a street-smart, result-oriented candidate with B2B/SME sales and business development experience and preferably from the shipping & logistics industry. Candidate should be able to thrive and succeed in an entrepreneurial environment, and not be hindered by ambiguity or competing priorities and changing landscapes. One should be collaborative, but equally data-driven and analytical. The individual should constantly strive to expand our understanding of the metrics and industry. You to create an understanding of the product and target market and create your account management strategy to retain and grow shippers and win business volume from them. Additionally, you will be responsible for maintaining positive shipper relations by managing critical input levers. Deliver positive experience to assigned shipper accounts and win volume (#Shipments and Revenue) and hygiene parameters Develop your individual account management strategy at a shipper-level Understanding and reinforcing the value proposition and creating joint business plans with shippers Action proactive and reactive measures on key business parameters like operations, claims, and receivables Follow the standard operating processes to scale the working of the function. Help refine the business value proposition using local knowledge, secondary research and past data More than 3 year of experience in B2B Sales or Account Management Experience in an analytical, results-oriented environment with external customer interaction. Proven ability to manage the business by the numbers . Must be metrics-driven. Excellent written and oral communication and presentation skills and the ability to express thoughts logically and succinctly. Knowledge of English, Hindi is a must. Additional language knowledge will be an added advantage. Entrepreneurial drive and demonstrated ability to achieve stretch goals in an innovative and fast-paced environment. Preferred qualifications Experience working with e-commerce or logistics, preferably with exposure to SME segment. Deep understanding of the B2C transportation landscape in India with prior interactions with shippers

Responsibilities: * Collaborate with clients on brand strategy & social media optimization * Manage digital campaigns from ideation to execution * Monitor performance metrics & provide insights

Account Executive - Corporate Wellness Our Client: Our client, a leading insurtech startup specializes in providing innovative and comprehensive employee benefits solutions, offering a range of customizable packages tailored to meet the unique needs of businesses through their tech-first platform. They are backed by leading global investors and are on their scale up stage. Job Title: Account Executive - Corporate Wellness Education: Graduate Experience: 2 years of work experience in B2B Sales Location: Bangalore Working Days: 5 days a week (Work from office) Role & Responsibilities (You'll be improving and responsible for) Speaking to prospective clients and understanding their unique needs. Execute solution selling, building a strong case for prospects to partner with us. Championing and sharpening our value-proposition. Providing the product team with feedback to improve our offerings. Core Requirements: 2 years of work experience in B2B Sales. Experience in the wellness or similar domain is preferred. Excellent comm skills. Have a proven track record of exceeding goals. Excellent in negotiation and has an innate style to influence people. Passion for working in a wellness-tech space. Persistent and solves problems in a structured way.

Job Title: Senior Customer Success Manager US B2B SaaS (Enterprise Accounts) Location: Bangalore (HSR Layout) Mode of Work: Work from Office Experience: 5+ years (Minimum 5+ years in US B2B SaaS, handling enterprise accounts and managing CSMs) Employment Type: Full-time, On-role We are looking for an experienced Senior Customer Success Manager to lead enterprise-level customer success initiatives, ensuring high engagement, retention, and growth with our US-based B2B SaaS customers in the insurance domain. This role requires hands-on client management along with leading a small team of CSMs. Key Responsibilities: Own and manage strategic customer relationships (Enterprise ACV $60K$200K+), ensuring long-term success and value realization. Lead and mentor a small team of 3-4 Customer Success Managers. Manage onboarding, adoption, retention, and expansion initiatives for enterprise US clients. Conduct regular executive syncs, QBRs, and proactive engagement to maintain stakeholder alignment and account health. Identify and drive upsell and cross-sell opportunities in partnership with Sales. Collaborate with Product, Sales, and Operations teams to improve customer experience and influence the product roadmap with feedback. Act as a trusted advisor for US clients in regulated industries (insurance/financial services). Lead strategic customer programs like referrals, case studies, and co-marketing initiatives. Plan and host customer events (executive dinners, micro-events) alongside Sales. Operate with agility in a fast-paced, high-growth startup environment (Series A/B/C/D).. Key Requirements: Minimum 5+ years total experience , with at least 5 + years in Customer Success / Account Management for US B2B SaaS. Strong experience handling mid to large enterprise customers in the US (Insurance, Regulated Industries preferred). Proven track record managing enterprise deal sizes ($60K-$200K+ ACV). Hands-on experience in SaaS onboarding, renewals, adoption, and advocacy. Experience managing and mentoring Customer Success teams (3-4 direct reports). Strong stakeholder management and communication skills with US-based executive stakeholders. Familiarity with SaaS metrics, CRM tools, and success platforms (HubSpot, Gainsight, Salesforce, etc.). Customer-obsessed mindset with ownership and accountability in fast-paced environments. Preferably from startups with a US focus, regulated industry domain (Insurance, HealthTech, FinTech), and Series B/C/D growth stage. Preferred Background: B2B SaaS (US Market) AI-driven SaaS / Insurtech Fast-growing startups Experience with US customers in Insurance, Healthcare, Fintech Interested candidates kindly share your CV and below details to usha.sundar@adecco.com 1) Present CTC (Fixed + VP) - 2) Expected CTC - 3) No. of years experience - 4) Notice Period - 5) Offer-in hand - 6) Reason of Change - 7) Present Location -

Join our Strategic Brand Services team at Amazon India where youll partner with top-tier brands to accelerate their growth on AmazonYoull drive strategic initiatives across selection expansion, marketing effectiveness, and inventory optimization while collaborating with cross-functional teams to implement data-driven solutions that enhance customer experience- Lead strategic planning and execution of selection expansion initiatives by analyzing market trends and identifying growth opportunities Create and implement marketing strategies to drive brand awareness and customer engagement on Amazon Develop and maintain strong partnerships with brands to optimize their catalog quality and product content Analyze performance metrics and provide actionable recommendations to improve brand performance Collaborate with internal teams to ensure product availability and supply chain efficiency Drive adoption of Amazon programs and tools to maximize brand growth potential A day in the life Youll start your day reviewing key performance metrics for your brand portfolio, followed by strategy sessions with brand partnersThroughout the day, youll collaborate with marketing, catalog, and operations teams to drive improvements across various business leversYoull analyze data to identify growth opportunities and develop action plans to capitalize on them About the team Strategic Brand Services is a new initiative at Amazon India focused on providing dedicated support to premium brandsOur team combines analytical rigor with creative problem-solving to help brands achieve their full potential on AmazonBachelors degree 1+ years of experience in account management, project management, or category management Experience with data analysis and reporting tools Proficiency in Microsoft Office Suite, particularly Excel 2+ years of experience in e-commerce or retail industry Experience in brand management or vendor management Strong analytical skills with ability to translate data into actionable insights Experience in developing marketing strategies or promotional campaigns Knowledge of digital marketing and content optimization Track record of building and maintaining business relationships Experience with inventory management or supply chain operations

The CSM team serves a dual-purpose role within the organization, acting as a crucial link between our customers and our product & service offerings- This position is instrumental in understanding and addressing customer needs, ensuring that our solutions are aligned with their goals and challenges- Additionally, the CSM team members are responsible for developing comprehensive account strategies that focus on growth and customer success, owning the execution of the same along with the Trading Team and other internal stakeholders- To succeed in this role you need: Proven ability to grow and retain accounts Mastery of Kayzen DSP for strategic client success Strong presentation and communication skills Deep expertise in campaign strategy and mobile performance marketing Analytical mindset and industry curiosity Empathy and strong people leadership skills The ability to set and execute strategic plans Responsibilities We are seeking a highly proactive Customer Success Team Lead who will take full ownership of customer relationships- The ideal candidate will have a solutions-oriented mindset and provide clients with proactive consultations and data-driven campaign optimization recommendations on a daily basis- 1-Customer Success & Relationship Management: Develop a deep understanding of the client s business, marketing goals, and success metrics Act as a trusted advisor, providing strategic DSP consultation from onboarding through scale Build long-term relationships with senior stakeholders at agency partners Conduct compelling Quarterly Business Reviews with actionable insights, growth plans, and product updates Maintain detailed documentation in Hubspot: call notes, product feedback, and growth opportunities 2-Account Growth & Campaign Excellence Own end-to-end success and revenue growth of managed accounts Lead campaign strategy with internal teams, analyzing aggregate and log-level data Proactively identify expansion opportunities and upsell potential Deliver clear and data-driven progress reports internally and externally Drive monthly and quarterly revenue targets in collaboration with Agencies Lead 3- Product Feedback & Collaboration Identify product gaps based on client needs and proactively propose solutions Work closely with Product and Trading teams to ensure campaign success and feature rollout Communicate client feedback, market intelligence, and competitor insights to internal stakeholders Collaborate cross-functionally to resolve issues quickly and drive client satisfaction 4- Team leadership and growth Work with a talented team of customer success managers and set a plan for the growth of the team Manage ongoing planning cycles, strategies and OKRs to provide clarity for the team and ensure that there is alignment with the company goals You ll notice that this is also a hands on role and so you ll need to lead by example in growing accounts and setting up the process for future opportunity development Requirements 4+ years in a customer success, account management, or client services role in ad tech or martech with some direct people management experience Proven experience in revenue growth, account expansion, and executive stakeholder management Demonstrable people leadership skills and a clear approach to developing people Excellent communication and presentation skills both written and verbal Solid understanding of the mobile programmatic ecosystem, including formats, attribution, and KPIs Confident working independently and collaboratively across distributed teams Highly analytical and data-driven with attention to detail Naturally curious with a problem-solving mindset Experience using DSPs and platforms like Hubspot, Looker, etc-, is a strong plus What do we offer Exceptional career growth and learning opportunity A unique opportunity to be part of an experienced team of industry experts and entrepreneurs who bring massive change to the Adtech market Direct, day-to-day work experience with the management A fun, driven, and multinational team located across Germany, India, Israel, Argentina, Ukraine, Turkey, the UK and many more countries A flexible work-from-home arrangement A 500-dollar home-office setup budget A 1000-dollar annual learning and development budget