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Algoleap Technologies

1 - 4 years

2 - 6 Lacs

Mumbai

Posted:1 week ago| Platform:

Apply

Skills Required

VMware Application support Support services Account management Hardware Windows Firmware Service quality Monitoring System Administrator

Work Mode

Work from Office

Job Type

Full Time

Job Description

Job_Description":"

JOB Description for Windows System Admin L1

Customer Name Axis Bank WVL

LOCATION Mumbai / Bangalore

DOMAIN Windows

Level (L1/L2/L3) L1

Required Relevant Domain

Experience 2 3 years

Job Type (Onsite/Remote) Onsite

Shift details (General/ 24X7) 24x7

Qualification B.E./Diploma/BSC-IT

Certifications Any Certification on Windows / VMware technologies is a must

Role Purpose

System Admin Support Services for enhancing the service quality to their business users.

JOB RESPONSIBILITIES

- CPU, Disk and Memory monitoring using tools provided by Axis Bank

- Disk management - creating partitions for the different types of servers

- Disk space management for OS partition(s)

- System Log file management

- User account management

- Incident and Request Services monitoring

- Fulfillment Management

- Hardware Inward / Outward / Rack-Stack / Power-On

- Call Logging with OEM(Hardware/Software) and Troubleshooting with them end-toend

- Agent Installation

- Software Installation/Removal

- OS Hardening (VA/IPT)

- Infra Provisioning (Virtual/Physical)

- File Copy/Movement

- Backup/Restoration Management using Tools provided by Axis Bank

- OS installation and Troubleshooting

- Operating System Compliance Management

- Integration with Banks Tools ( SoP will be by Bank)

- Hardware Firmware upgradation along with Hardware Vendor (Coordination with

OEM)

- Day-to-Day application support for end-users including installation of custom

applications, as described in process document.

- Escalation of user queries to Banks IT Team

- Cloud Windows Server Management & Monitoring

Technical Skills/Knowledge requirement

1) Windows Server System troubleshooting skills.

2) Monitor alert tickets.

3) Ticketing Tools knowledge & skills required

","

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