4092 Account Management Jobs - Page 17

About Swiggy About this Role : This role is part of the Brandverse Charter of Food Revenue & Growth Team. This role comprises building strong relations with National restaurant chains & Account management, Growth Planning and driving execution & creative excellence in the program. The role is based out of Bangalore with three days a week work from office routine. Responsibilities : Pitching to multiple restaurant chains & closing them to partner with us on the program to increase our partner pool Planning, servicing & executing the digital plans for them & maintaining strong relationship which enhances renewals & repeats Monthly target planning , tracking the performance & taking corrective measures to ensure we deliver our MoP/ QoP goals Coordinate with multiple stakeholders to ensure program health & to build execution excellence for delivery MoM Reporting & tracking of weekly performance, publishing to stakeholders & taking corrective measures with the team to ensure delivery of results Working with an agency for creative execution for the brands & to ensure quality outputs are delivered Working closely with internal comms team to craft communication calendar for restaurant partners, monitor the performance & take corrective actions as required Skillsets : Strong Understanding of Business Metrics & handy with data analysis Proficiency with Advanced Excel & data analysis frameworks Good Account management, negotiation & client servicing skills Understanding of SQL - Querying/Extraction of data Basic understanding of Digital marketing is preferred Prior experience of managing agency, working on communication plans is a plus. "".

Business Development Manager (1-5 Years) Full-time | Hybrid/Remote We are looking for a young and enthusiastic Business Development Manager (BDM) to drive sales and account management activities. Should have strong communication skills and be self motivated Comfortable making cold calls Basic knowledge of computers and internet is sufficient. No programming knowledge needed

Job Description Job Summary The Renewal Specialist s primary responsibility is to ensure Greenway Health clients experience a positive renewal cycle. The Renewals Manager and Specialists will work closely with Sales, Customer Success, Finance, Pricing, Legal, and Renewals to minimize attrition while maintaining accurate forecasts. The candidate will be responsible for identifying potential attrition risks during the renewal period of the contract and engaging with the customer and internal stakeholders to resolve the underlying issue, optimize the financial outcome, maintain forecasts, and drive customer satisfaction while adhering to all Greenway polices. Essential Duties & Responsibilities Be the renewals owner for resolving complex customer pricing and contract related issues and mitigating potential attrition during the renewal term. Create accurate rolling forecasts for assigned renewal accounts through accurate maintenance of renewal opportunities. Perform detailed forensic analysis (usage and contract) and provide concise summaries of highly complex customer issues Work closely with Sales, Customer Success, Finance, Pricing, Legal, and the Renewals team to streamline the resolution process including notifications and approvals Responsible for creation of replacement contracts and detailed quotes with approvals. Maintain renewal opportunities and associated data as needed to ensure accuracy. Manage a high volume of engagements concurrently Education Associate s Degree required, Bachelor s Degree in business, finance, or accounting preferred Minimum Qualifications 3-4 years demonstrated success in a Sales, Renewals, or Account Management capacity with a strong focus on negotiating transactions and resolving contractual issues. Proven ability to work at a detailed level with multiple cross-functional internal stakeholders as well as the customer to build a business case and drive consensus. Strong customer management skills. Excellent negotiation skills. Strong analytical background with proven problem-solving skills Highly effective communication skills Capable of explaining complex situations clearly and credibly across all functions and levels of the organization. A high level of proficiency with Salesforce. Reporting capabilities and Excel Skills & Requirements Skills/Knowledge Proficiency with MS Office applications. Excellent communication skills (verbal and written). Fundamental problem solving, organizational and time management skills. Strong attention to detail and customer responsiveness. Ability to assimilate, retain, and utilize extensive information regarding processes, business rules and requirements. Ability to prioritize and work efficiently both individually and as part of a team in a fast paced environment. Excellent analytical skills and experience utilizing MS Excel and Salesforce reporting to assimilate data. Excellent interpersonal skills and positive attitude. Work Environment/Physical Demands While at work, this position is primarily a sedentary job and requires that the associate can work in an environment where they will consistently be seated for the majority of the workday. This role requires that one can sit and regularly type on a keyboard the majority of their workday. This position requires the ability to observe a computer screen for long periods of time to observe their own and others work, as well as, in coming and out going communications via the computer and/ or mobile devices. The role necessitates the ability to listen and speak clearly to customers and other associates. Qualifications

Software Engineer II - Java Backend ? Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Overview The Account Management Services program provides vital systems and services to the Core Payments to scale the applications for global markets entry and provide issuers with a unified and consistent experience for all the participations that are at an account level. We are an agile development organization with teams located in both St. Louis, Missouri and Pune, India. Responsibility: Drive development in Java 8 and above using Object Oriented SOLID principles and patterns towards creating reusable and scalable microservices leveraging technologies such as Spring Boot Framework, Cloud Native Technologies, Event Driven Architecture etc. Apply basic engineering principles used in building and running mission critical software capabilities (security, customer experience, testing, operability, simplification, service-oriented architecture). Implement different application patterns to implement different types of business processes (e.g., APIs, event-driven-services, batch-services, web-applications, big data). Ensure the implementation is in line with enterprise architecture, principals and agreed design and a quality service is delivered into test and production environments successfully. Write Junit test cases, working with Maven/Ant/Gradle, GIT. Apply best development practices to write well designed, maintainable, testable, scalable, and secure code. Implement standard branching (e.g., Gitflow) and peer review practices. Apply tools (e.g., Sonar, Checkmarx) and techniques to scan and measure code quality and anti-patterns as part of development activity. Build test code at unit level, service level, and integration level to ensure code and functional coverage. Responsible to develop and implement business requirement as per business requirements in line with the agreed enterprise architecture and designs. Responsible for implementing code in accordance with defined quality and coding standards, agreed design and architecture. To carry out any other task associated with the role as reasonably requested. All About You: Overall 3-5 years of career experience into Java Development Progressively grown career with proven design and development experiences in Java using Object Oriented SOLID principles and patterns towards creating reusable and scalable microservices leveraging technologies such as Spring, Spring Batch, Spring Boot Framework, Cloud Native Technologies, Event Driven Architecture etc. Experience in Core Java, J2EE, Spring Boot, Spring Batch is must Experience in Web Services, Microservices and API is must Experience working on Event Driven Architecture and Cloud Native technologies would be an added advantage Experience in Middle-tier and Backend is desirable Good to have experience on Wrappers, Angular Strong Communicator with good written skills Good Expertise in Application development Knowledge of working with Cloud platforms, performance, scalability Knowledge of Payments industry Understands and implements standard branching (e.g., Gitflow) and peer review practices Familiar with secure coding standards (e.g., OWASP, CWE, SEI CERT) Hand on experience with advanced design patterns (e.g., service-to-worker, MVC, API gateway, intercepting filter, dependency injection, lazy loading, all from gang of four) to implement efficient code

Key Account Manager (KAM) Role Overview: The Key Account Manager (KAM) is responsible for delivering a premium service to our top-tier vendors, ensuring an exceptional vendor experience. As the primary point of contact, KAMs address grievances, provide clarifications, and offer support on payment-related issues. Key Responsibilities: Own and track business metrics to enhance customer experience for vendors. Analyze vendor issues in-depth and provide data-driven recommendations and action plans to improve satisfaction. Act as the voice of the vendor, fostering long-term relationships and effective communication across all levels. Collaborate with internal teams (e.g., Invoice Processing, O2C, R2R, QC) to resolve vendor issues and manage escalations. Lead initiatives to improve vendor scorecard performance. Qualifications & Experience: Bachelor s degree with 4+ years of experience in customer-facing roles or stakeholder management. Experience in sectors such as Retail or FMCG. Previous experience in an account management role is preferred. Exceptional written and verbal communication skills. Strong active listening skills with a solutions-oriented, consultative approach. Ability to operate effectively in fast-paced and ambiguous environments while taking ownership of objectives. Proficient in working collaboratively with teams to deliver high-quality results. Excellent attention to detail and the ability to manage multiple projects simultaneously.

Key Account Manager Higher Education and Skills (HE) - English Region: South India Department: Higher Education and Skills (HE) English Reports to: Lead Key Account Management, South Asia Location: Hyderabad Contract Type: Permanent Purpose of the Role To manage and grow strategic relationships with high-value Higher Education and Skills (HE) networks across India and South Asia, driving adoption of English language Learning and Assessment products and services, enhancing customer satisfaction, and contributing to revenue and impact targets for the Higher Education and Skills (HE) English portfolio. Key Responsibilities Key Account Management Manage a portfolio of high-value customers and HE groups, acting as the primary relationship manager. Develop and execute Account Plans to retain and grow business from key accounts. Build long-term, trust-based relationships with Higher Education and Skills (HE) decision-makers and influencers. Fulfil the account management tasks for accounts identified as Platinum, Gold, Silver and Bronze and monitor progress. Customer Engagement & Delivery Ensure effective onboarding of new partner Higher Education and Skills (HE) and smooth delivery of English exams and learning services. Coordinate with Exams Operation, Propositions, and Customer Services teams to resolve operational issues. Lead regular check-ins, review meetings, and feedback loops with Higher Education and Skills (HE). Sales & Business Development Identify opportunities for upselling and cross-selling within managed accounts. Meet/exceed KPIs on revenue, customer retention, and satisfaction. Work with the Lead and regional colleagues to engage large Higher Education and Skills (HE) chains with multi-city presence. Reporting & Data Management Maintain accurate account records and pipeline updates using CRM tools. Monitor account performance and provide regular updates to the Lead and other stakeholders. Use customer insights to inform product and service development discussions. Collaboration Coordinate with Marketing to tailor campaigns for account-specific needs. Work closely with colleagues across South Asia, including those in Nepal, Maldives, Sri Lanka, and Bangladesh, to align on best practices and Higher Education and Skills (HE) engagement strategies. Participate in regional forums and team learning initiatives. Work closely with Academic team of CUP for portfolio account management. Qualifications & Experience Essential: Bachelors degree in Business, Education, or related field. 5+ years of experience in account management, business development, or B2B client relationship roles. Experience in the education or services sector, especially working with Higher Education and Skills (HE) or institutional clients. Strong communication and presentation skills, both verbal and written. Ability to manage multiple stakeholders and projects in a dynamic environment. C1 Level of English in CEFR Desirable: Familiarity with the English language education ecosystem in India. Understanding of international Higher Education and Skills (HE) curricula (e.g., Cambridge, IB, etc.). Experience with CRM tools (e.g., Salesforce, Dynamics). Exposure to working with multi-location or pan-India accounts. Skills & Competencies Relationship Management Customer-Centric Approach Strategic Sales Thinking Strong Organizational & Time Management Skills Problem Solving & Resilience Proficiency in Digital Tools & CRM Collaboration & Teamwork Travel Requirements Frequent travel within India to meet and support key Higher Education and Skills (HE) accounts (as per business needs and travel policy). Apply Now

Key Account Manager Higher Education and Skills (HE) - English Region: West India Department: Higher Education and Skills (HE) English Reports to: Lead Key Account Management, South Asia Location: Mumbai Contract Type: Permanent Purpose of the Role To manage and grow strategic relationships with high-value Higher Education and Skills (HE) networks across India and South Asia, driving adoption of English language Learning and Assessment products and services, enhancing customer satisfaction, and contributing to revenue and impact targets for the Higher Education and Skills (HE) English portfolio. Key Responsibilities Key Account Management Manage a portfolio of high-value customers and HE groups, acting as the primary relationship manager. Develop and execute Account Plans to retain and grow business from key accounts. Build long-term, trust-based relationships with Higher Education and Skills (HE) decision-makers and influencers. Fulfil the account management tasks for accounts identified as Platinum, Gold, Silver and Bronze and monitor progress. Customer Engagement & Delivery Ensure effective onboarding of new partner Higher Education and Skills (HE) and smooth delivery of English exams and learning services. Coordinate with Exams Operation, Propositions, and Customer Services teams to resolve operational issues. Lead regular check-ins, review meetings, and feedback loops with Higher Education and Skills (HE). Sales & Business Development Identify opportunities for upselling and cross-selling within managed accounts. Meet/exceed KPIs on revenue, customer retention, and satisfaction. Work with the Lead and regional colleagues to engage large Higher Education and Skills (HE) chains with multi-city presence. Reporting & Data Management Maintain accurate account records and pipeline updates using CRM tools. Monitor account performance and provide regular updates to the Lead and other stakeholders. Use customer insights to inform product and service development discussions. Collaboration Coordinate with Marketing to tailor campaigns for account-specific needs. Work closely with colleagues across South Asia, including those in Nepal, Maldives, Sri Lanka, and Bangladesh, to align on best practices and Higher Education and Skills (HE) engagement strategies. Participate in regional forums and team learning initiatives. Work closely with Academic team of CUP for portfolio account management. Qualifications & Experience Essential: Bachelors degree in Business, Education, or related field. 5+ years of experience in account management, business development, or B2B client relationship roles. Experience in the education or services sector, especially working with Higher Education and Skills (HE) or institutional clients. Strong communication and presentation skills, both verbal and written. Ability to manage multiple stakeholders and projects in a dynamic environment. C1 Level of English in CEFR Desirable: Familiarity with the English language education ecosystem in India. Understanding of international Higher Education and Skills (HE) curricula (e.g., Cambridge, IB, etc.). Experience with CRM tools (e.g., Salesforce, Dynamics). Exposure to working with multi-location or pan-India accounts. Skills & Competencies Relationship Management Customer-Centric Approach Strategic Sales Thinking Strong Organizational & Time Management Skills Problem Solving & Resilience Proficiency in Digital Tools & CRM Collaboration & Teamwork Travel Requirements Frequent travel within India to meet and support key Higher Education and Skills (HE) accounts (as per business needs and travel policy). Apply Now

Qualification o B.E. / B.Tech. o MBA or equivalent from a reputed institution Experience o Experience in strategy, business analysis, industry research, management consulting or business performance, advising organizations in the Power & Utilities sector, Energy Transition and Sustainability in Energy & Resources o Possess good understanding of the applicable domain, strong analytical skills and the ability to develop a point of view. o Comfortable working with senior stakeholders and interfacing with stakeholders and internal customers at different levels of seniority. o Proficient in English with well-structured oral and written communications skills; able to explain difficult concepts in a clear, concise and graphic-rich style, using appropriate analytics and visualization tools. o Ability to take ownership for delivering customized projects with a degree of autonomy; adept at leading several projects simultaneously. Role The candidate would need to be a strong team player, working as a part of high performing teams to deliver engagements with a variety of clients including large corporates, public sector undertakings, government departments and multilateral development institutions. The candidate should be able to: o Establish and leverage senior level relationships to bring business to the firm o Focus on retaining clients for future through building relationship and assuring quality & timely delivery of assignments o Strong ability to understand client needs and make proposals o Lead delivery of a portfolio of projects as per the required quality and time in line with KPMG standards o Manage the client and the internal stakeholders of the firm o Prepare and deliver presentations. Should be able to share relevant research materials as required as part of projects. o Actively involved in training, coaching mentoring junior level staff to facilitate effective client delivery o Possess Stakeholder management skills to influence internal KPMG relationships to engage resources to support your client s needs o To facilitate effective account management across various streams of activities including account planning and client relationship management, pipeline management, delivery alignment and client feedback. o The candidate also would be expected to develop KPMG s knowledge base through preparation of thought leaderships, white papers, viewpoints, articles, etc. .

Role: Drive upsell & cross-sell strategies for high-value accounts Collaborate with sales teams to boost funnel growth Track campaign performance to maximize marketing ROI Create & execute unique, CXO-level engagement properties and experiences Key Attributes: Proven track record in B2B segments like BFSI, IT/ITES, Manufacturing Ability to design and execute innovative customer engagement programs Social media & content marketing savvy Exceptional communication & event anchoring skills Analytical thinker with a sharp eye for customer insights Strong experience in high-value account management Solid foundation in brand management

Total experience 11+ years. Strong working experience in Project Management roles. Strong knowledge of Agile, Scrum, Kanban, and project management methodologies. Strong understanding of Salesforce Sales Cloud functionalities. Demonstrated experience managing complex and technical development projects. Strong analytical skills with the ability to deep-dive into technical issues and problem-solving. Experience in leading projects involving Agile delivery, DevOps, QA, and support functions. Capable of managing multiple parallel projects in a fast-paced environment. Drive end-to-end project delivery, ensuring on-time, on-budget, and high-quality outcomes. Act as a Scrum Master, facilitating Agile ceremonies and removing impediments to progress. Establish and maintain strong client relationships; ensure client satisfaction is a top priority. Define project scope, goals, success criteria, risks, and resource plans. Collaborate with cross-functional teams across geographies in a globally distributed delivery model. Excellent communication skills able to convey complex messages clearly to diverse stakeholders. RESPONSIBILITIES: Ensuring client satisfaction above all else. Showcasing a consulting mindset by acting as a solution provider rather than an order taker. Identifying project/service stakeholders at an early stage and working with them to ensure that the deliverables are in sync with the benefits defined in the business case. Planning, organizing, and monitoring the project to deliver high quality business solutions. Defining the scope of the project/service, managing goals, risks, issues, and resources throughout the project lifecycle. Mentoring and managing team members, by giving constant on the job feedback, and by providing guidance. Ensuring project quality of work meets defined governance, process standards and best practices. Reporting the status of all key metrics (eg: risk, scope, schedule, quality, customer satisfaction) from inception through closure. Assisting the account management team in responding to new project requests. Identifying opportunities in the current engagement to cross sell or up sell Nagarros offerings. Bachelor s or master s degree in computer science, Information Technology, or a related field.

Total experience : 11+ years. Strong working experience in T24 / Temenos development and technical delivery. Strong knowledge of T24 Transact modules (e.g., Core, AA, Lending, Trade Finance, Treasury, etc.). Experience in managing T24 implementation / upgrade / migration projects (TAFC to TAFJ experience is a plus). Expertise in Temenos Transact, Arrangement Architecture (AA), and Temenos Payment Hub (TPH) Expertise in Integration & Streaming Frameworks (MQ, Kafka or similar) Experience in T24 Upgrade/Migration, performance tuning, and data archiving Familiarity with Oracle SQL, Linux scripting, and deployment architectures Excellent problem-solving, communication, and analytical skills. RESPONSIBILITIES: Ensuring client satisfaction above all else. Showcasing a consulting mindset by acting as a solution provider rather than an order taker. Identifying project/service stakeholders at an early stage and working with them to ensure that the deliverables are in sync with the benefits defined in the business case. Planning, organizing, and monitoring the project to deliver high quality business solutions. Defining the scope of the project/service, managing goals, risks, issues, and resources throughout the project lifecycle. Mentoring and managing team members, by giving constant on the job feedback, and by providing guidance. Ensuring project quality of work meets defined governance, process standards and best practices. Reporting the status of all key metrics (eg: risk, scope, schedule, quality, customer satisfaction) from inception through closure. Assisting the account management team in responding to new project requests. Identifying opportunities in the current engagement to cross sell or up sell Nagarros offerings. Bachelor s or master s degree in computer science, Information Technology, or a related field.

Position Overview: We are seeking a dynamic and experienced Customer Success Manager to join our growing team. As a Customer Success Manager at Naukri.com , you will be responsible in - Ensuring our client's success by driving adoption through offline/online training, fostering strong relationships, and providing strategic guidance to maximize the value Trusted advisor to our clients, helping them achieve their hiring goals and optimize their recruitment strategies. Key Responsibilities: Develop and maintain strong, long-lasting relationships with key stakeholders within client organizations, including HR, recruitment, and talent acquisition teams. Collaborate with clients to understand their unique business needs and objectives, and tailor our platform solutions to align with their goals. Provide strategic guidance and best practices to clients to ensure they are effectively utilizing the Naukri platform to achieve their hiring and talent management objectives. Conduct regular check-ins, business reviews, and performance analyses to track client satisfaction and platform utilization. Proactively identify opportunities for upselling and expansion by understanding clients' evolving needs and suggesting relevant product offerings. Serve as the main point of contact for escalated client issues, working closely with cross-functional teams to resolve challenges and ensure client satisfaction. Lead the onboarding process for new clients, ensuring a smooth transition and successful implementation of the product platform within their organizations. Stay up-to-date with industry trends, competitive landscape, and best practices in HR and skill assessment to continuously enhance our customer success strategies. Qualifications: Master's degree is a plus. Proven track record of at least 3 years in customer success or account management roles. Strong understanding of HR processes, talent acquisition, and skill assessment methodologies. Exceptional communication and interpersonal skills, with the ability to build rapport and influence at all levels of an organization. Demonstrated experience in managing and growing client accounts, driving upsell opportunities, and achieving revenue targets. Problem-solving mindset with the ability to navigate complex client situations and deliver effective solutions.

Financial Record Keeping Financial Reporting Budgeting and Forecasting Cost Accounting Tax Compliance Auditing Team Management Process Improvement Experience: Minimum 5 years of post-CA experience in the textile industry Required Candidate profile Experience: Minimum 5 years of post-CA experience in the textile industry

Responsibilities: * Manage key accounts & build relationships * Lead B2B sales strategy for vacuum solutions * Develop OEM partnerships & market expansion * Achieve revenue targets through channel management (Vacuum systems & industrial machinery)

We are seeking a highly motivated and detail-oriented Accounting Manager to support our U.S. accounting operations and oversee the day-to-day execution of accounting activities performed by our India-based accounting team. This is a critical role that bridges global operations, ensures accurate and timely reporting, and upholds compliance with U.S. GAAP and internal control standards. This individual will work closely with the Corporate Controller and US Accounting Manager, cross-functional leaders, external partners, and our India-based accounting team to ensure operational excellence and timely close processes. The position will require some flexibility in working hours to cover global teams timezones. The role is based in Bangalore and has a hybrid mode. Roles and Responsibilities Assist in managing U.S. general ledger activities including journal entries, accruals, and reconciliations. Manage US customer billing and collections Support monthly, quarterly, and annual close processes, ensuring timeliness and accuracy. Partner with U.S. teams to support audits, compliance, and financial reporting initiatives. Review India payroll and accounting inputs and coordinate entries with India Operations Manager Drive and/or actively participate in system implementation and process improvement projectsOversee the integrity of India general ledger and all related activities, such as bank reconciliations, and intercompany transactions. Ensure timely and accurate completion of deliverables in accordance with global close timelines. Review work prepared by team members, provide coaching and mentorship, and implement best practices. Collaborate with the Corporate Controller and U.S. team to drive standardization and process improvement initiatives. Track and report KPIs and SLAs for India accounting team deliverables and workflow quality. Performs other duties as assigned. Qualifications Bachelor's degree in Accounting or Finance Masters Degree in Accounting or Finance or CA are preferred 3+ years minimum experience as a Financial Reporting or Accounting Manager Proven experience in leading and managing an accounting team Big 4 public accounting firm experience a strong plus but not required In-depth knowledge of US and India GAAP Proven experience developing and implementing processes, systems and procedures Strong analytical and problem-solving skills. Excellent communication and interpersonal skills. Proficient in accounting software (e.g., ERP systems, NetSuite is a strong plus). Ability to work independently and as part of a team Strong attention to detail and accuracy

Role & responsibilities Serve as the primary point of contact for assigned clients, ensuring timely and effective communication Develop and execute strategic account plans to meet client goals and drive upsell/cross-sell opportunities Monitor client satisfaction and proactively address concerns to ensure long-term retention Collaborate with internal teams (sales, product, support) to deliver seamless client experiences Analyse account performance and prepare regular reports for stakeholders Create reports and dashboards for business Qualifications Bachelors degree 2-4 years of experience in account management, client servicing, or relationship management Strong interpersonal and communication skills Proficiency in CRM tools and Microsoft Office Suite Ability to manage multiple accounts and prioritize tasks effectively A proactive mindset with a passion for building lasting client relationships

The duties and responsibilities of this position consists of, but are not limited to, the following: Collaborate with contract management Team members to review, and execute various contracts and agreements between our client and our carriers Ability to comprehend rates and surcharges from various ocean carriers with multiple trade lanes Inquire when carrier instructions or details are different from CMT teams guidance Ensure contracts meet legal, compliance, and regulatory requirements per internal processes and procedures Responsible for updating the AMD s in the OBM while validating discrepancies with the Contract management teams Maintain base rates, surcharges and amendments in the OBM Maintain most up-to-date contracts in internal system Document carrier SOP s Identify areas for improvement related to our clients contract processes and workflows Develop, maintain and manage processes related to contracts submission, documentation, review, and retention i.e. all forms, templates, terms Collect and maintain company contracts, approvals, signatures, and related documents Contribute to general team initiatives, including taking on special projects as necessary Other duties or responsibilities as assigned according to the team and/or country specific requirements Sutherland never requests payment or favors in exchange for job opportunities. Any graduate

Req ID: 332395 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Systems Integration Specialist to join our team in Bangalore, Karn taka (IN-KA), India (IN). Job Description Good experience with CyberArk Privileged Access Management (PAM) Architecture, Design and Server onboarding Strong working knowledge of CyberArk core architecture, vault management, password management, policy management, integrating Servers, application password management using CyberArk Experience of CyberArk solution architecture, solution build, deployment and ongoing Server onboarding process Should have deep knowledge of CyberArk deployment in DR environment and experience of onboarding Support System Integration Testing, User Acceptance Testing, Production Rollout Excellent communication and presentation skills Lead the CyberArk PAM Solution, Architecture, Design, Implementation and Rollout Implement new Privileged Account Management (PAM) platform using CyberArk product and integrate core set of Servers, Service Accounts during initial rollout of the solution Develop solution architecture using CyberArk components Enterprise Password Vault (EPV), Private Ark administrative, Private Ark Web client, Central Policy Manager (CPM), Password Vault Web Access (PVWA), Privileged Session Manager (PSM) Implement all components of CyberArk such as Password Vaulting (EVP), PVWA, Central Policy Manager (CPM), Shared Account Password Manager (SAPM), Session Recording, Reporting Lead the requirements track such as discovery of servers, Identify privileged End Points/Servers and number of Privilege Credentials, use cases working with Infra and Application team Define PAM Use Cases, Develop Platform onboarding Process for Windows Servers (Server Accounts, Domain Accounts), Unix and VMWare ESX Account Root Accounts, Database Server Accounts and Network Device Accounts Integrate 100+ Servers including Windows, Unix, Network Device, Databases with CyberArk Support System Integration Testing, User Acceptance Testing

Amazon Business (AB), Amazon s B2B marketplace offering is a USD 20B business present in the nine countries of US, Germany, UK, France, Italy, Spain, Japan and Canada. AB launched in India in October 2017 and has fast become the largest aggregator of GST-enabled selection for business customers in India. AB India s vision is to be the destination for all businesses in India to find, discover and buy for all their business needs. AB India is looking for a hands-on, detail oriented and highly motivated sales professional to be part of our Customer Acquisition & Engagement team. The candidate would need to engage with customer accounts of medium to large complexity (annual revenue of INR 50cr 250cr), understand their business buying needs in depth and help shape the Amazon Business offering to consistently cater to their diverse requirements. The position is based at the Amazon office in Bangalore , WTC . Prospect and acquire ENT Customers to buy from AB Engage with key customers in focus industry segments to enable and drive a consistent buying behavior on AB measured by their frequency, volume and value of purchases Work with managed accounts to understand their requirements and drive adoption of relevant features/benefits Two+ years of experience in Sales or Account management. Excellent written and verbal communication skills. Familiarity with Microsoft Office, particularly Word and Excel. Work experience in B2B product sales/marketing or in e-commerce. Prior experience in working on Salesforce.com

About Nexverse.ai Nexverse.ai, a subsidiary of VerSe Innovation, is a leader in programmatic advertising, delivering innovative digital solutions globally. We are looking for a proactive Customer Success Manager with 5+ years of experience in programmatic advertising or digital media, eager to grow and drive partner success. Position Summary You will build and nurture strong, long-term omni-channel relationships with demand partners, acting as their trusted liaison. Using a data-driven approach, youll guide performance monitoring, account optimization, and resolve issues. Youll lead client meetings, including QBRs, consult on tailored solutions, and work cross-functionally to deliver outstanding service. Key Responsibilities Manage day-to-day interactions with demand partners, maintaining regular communication with key stakeholders. Serve as the primary contact for marketplace demand partners, leveraging data insights for decision-making and optimization. Lead client-facing calls and strategic meetings to align goals, drive performance, and identify upsell opportunities. Develop consultative, tailored solutions and execute strategies that deliver measurable partner success. Collaborate across Finance, Operations, Product, and Supply teams to ensure seamless partner experience. Become a subject-matter expert on Nexverse.ais platform to help clients maximize value. Stay updated on programmatic ad tech trends to unlock new client opportunities. Qualifications & Requirements 5+ years of account management experience in programmatic advertising, digital media, or related fields. Strong understanding of the programmatic ecosystem including DSPs, ad exchanges, and business models. Self-motivated, goal-oriented, with excellent communication skills to lead meetings and influence stakeholders. Proven ability to manage multiple projects in a fast-paced, data-driven environment. Collaborative mindset with strong cross-functional teamwork skills. Analytical skills with experience using data to drive insights and improve outcomes. Bachelors degree in Business, Marketing, or related discipline. Ready to Apply? Join our team and help shape the future of programmatic advertising.

About Nexverse.ai Nexverse.ai, a subsidiary of VerSe Innovation, is a fast-growing force in the programmatic advertising landscape. We provide cutting-edge solutions that connect premium publishers and mobile app developers with global demand sources. As we continue to scale, were looking for a skilled and motivated Customer Success Manager - Supply with 5+ years of experience to support and grow our publisher and supply-side relationships. Position Summary In this role, you will be the main point of contact for our supply partners including web publishers and app developers ensuring they achieve success using Nexverse.ais platform. You will drive performance optimization, support integration and monetization strategies, and act as a consultative advisor to help partners grow revenue while delivering seamless operational support. Key Responsibilities Build and manage strong, long-term relationships with supply partners (SSPs, publishers, app developers). Guide partners through onboarding, integration, and ongoing optimization to maximize yield and fill rates. Provide strategic recommendations based on data insights to improve performance and revenue outcomes. Lead regular check-ins and QBRs to align on KPIs, share insights, and identify upsell/cross-sell opportunities. Troubleshoot issues related to inventory, latency, fraud, and integration in coordination with product and tech teams. Work closely with internal teams (Product, Operations, Demand, Finance) to ensure partner satisfaction and business continuity. Stay up to date on trends in digital publishing, mobile monetization, and supply-side programmatic technologies. Educate partners on new platform features, best practices, and market opportunities. Qualifications & Requirements 5+ years of experience in customer success, partner management, or account management in AdTech or programmatic supply. Strong knowledge of SSPs, header bidding, mobile app monetization, and programmatic supply mechanics. Proven ability to manage multiple supply partners and drive measurable outcomes. Analytical mindset with experience using data to inform recommendations and strategy. Excellent communication skills with the ability to collaborate cross-functionally and represent the company externally. Experience with tools such as Google Ad Manager, MoPub, Unity Ads, or other monetization platforms is a plus. Bachelors degree in Business, Marketing, Engineering, or a related field. Ready to Apply? Join our team and help shape the future of programmatic advertising.

Cohesity is the leader in AI-powered data security. Over 13,600 enterprise customers, including over 85 of the Fortune 100 and nearly 70% of the Global 500, rely on Cohesity to strengthen their resilience while providing Gen AI insights into their vast amounts of data. Formed from the combination of Cohesity with Veritas enterprise data protection business, the company s solutions secure and protect data on-premises, in the cloud, and at the edge. Backed by NVIDIA, IBM, HPE, Cisco, AWS, Google Cloud, and others, Cohesity is headquartered in Santa Clara, CA, with offices around the globe. We ve been named a Leader by multiple analyst firms and have been globally recognized for Innovation, Product Strength, and Simplicity in Design , and our culture . Want to join the leader in AI-powered data security? The sales team at Cohesity is on a mission to help organizations around the world find limitless value from their data. Our customer obsessed account executives are focused on building new businesses while expanding the value of Cohesity for existing customers As an Account Executive, you will be an individual contributor focused on showcasing the value of Cohesity s products/solutions in Maharashtra and Gujarat region, reporting to Director Sales- India and SAARC. This role will handle Enterprise accounts across verticals for Cohesity and be accountable for revenue targets. We are a passionate team of customer obsessed sellers with a desire to disrupt the way organizations think about data management across verticals. We are looking to expand our team of sellers that are excited about bringing endless value to their customers through simplifying the world of data management. HOW YOU LL SPEND YOUR TIME HERE Account Management - Managing and growing a portfolio of high-value enterprise accounts, including identifying new business opportunities within those accounts. Sales Process Management- Leading and managing the entire sales cycle for large deals, from initial contact to contract signing and beyond. Relationship Building- Establishing and nurturing strong relationships with key decision-makers at enterprise clients, building trust and rapport. Solution Selling- Understanding client needs and tailoring solutions to meet those needs, often involving customized product offerings or services. Negotiation and Closing - Leading negotiations, securing contracts, and closing deals to achieve sales targets. Reporting and Analysis- Providing regular sales reports and updates to management, tracking performance against key metrics, and identifying areas for improvement. Cross-Functional Collaboration- Collaborating with internal teams (e.g., marketing, product, engineering) to ensure smooth implementation and ongoing customer success. Proven Experience- Typically requires 12 + years of sales experience, with a strong track record of success in enterprise sales, especially within a specific industry or technology sector. Analytical and Problem-Solving- Ability to analyze data, identify trends, and develop effective sales strategies. WED LOVE TO TALK TO YOU IF YOU HAVE MANY OF THE FOLLOWING Post graduation preferably with an engineering background with 12+ years of experience Worked in MNC infrastructure company. Have good communication and solution selling experience Data Privacy Notice for Job Candidates: For information on personal data processing, please see our Privacy Policy . Equal Employment Opportunity Employer (EEOE) Cohesity is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for for assistance. In-Office Expectations Cohesity employees who are within a reasonable commute (e.g. within a forty-five (45) minute average travel time) work out of our core offices 2-3 days a week of their choosing.

Driving successful customer onboarding and utilization of Verint products Development of road maps with the executives and influencers thelp better understand current and long-term business strategy Identifying Verint solutions that will continue tprovide value added tcustomer objectives Providing industry s best practices for technical and business users Deliver quarterly business reviews tclient stakeholders Identify Verint business opportunities through product and/or service renewals and expansions Manage a portfoliof enterprise customers, serving as their primary business point of contact with high-touch engagement throughout their CX journey Understand customers business value drivers, success criteria, and KPIs tdevelop Customer Success Plans (actionable blueprints by which Verint and its customers can achieve mutual success) Establish a regular cadence of Executive Business Reviews with the customer ttrack progress towards their stated business objectives Track and monitor adoption and facilitate renewal within assigned accounts. Put plans in place tavoid down sells, revenue erosion or non-renewal Bachelor s degree in engineering, Computer Science or technical related field. Overall 9+ Years experience required Five years of account management, business development, or other client relationship experience or equivalent experience Three years of Customer Success Management experience Experience working with and managing stakeholders and customers A high level of accuracy and attention tdetail is required Exceptional written, oral and interpersonal skills Flexible approach, able toperate effectively with uncertainty and change Driven, self-motivated, enthusiastic and with a can-dattitude Experience leading customer organisations through the technological transformation of on-premises software intcloud Proficient in the use of standard business systems: MS Office, Outlook, Word, Excel, and PowerPoint Must have demonstrated track record of account management success. Ability testablish multipletransactions, and bring them through an entire relationship management process from businessdevelopment, value-proposition, tclose, taccount maintenance and up-sell/cross-selldevelopment Knowledge of telecom systems (CTI, PBX, VOIP) including switches and protocols preferred. Providing exemplary customer service based on strong product and industry knowledge and assuming the "customer advocate" role for escalations, upgrades, and service engagements Becoming a Trusted Advisor whassists in the customer s continued growth Developing strategic Voice of the Customer and Voice of the Employee plans with customers and helping timplement, monitor and measure the success of these plans Expanding Verint s sphere of influence in Customer accounts by identifying Customer new contacts of influence; responsible for Customer Relationship interactions such as onboarding, status meetings, QBRs, and executing on account growth strategies, including the entire Verint product suite Identify opportunities for Customer tcommunicate the value and successes of interacting with a Verint product through case studies, references, CAB, Engage, Elevate program, and Community Provide the sales management team with accurate and timely reporting of activities, including weekly and monthly sales forecasts as it relates trenewals and expansions Provide ongoing account management ta set of named accounts. This includes being a primary contact for questions and special requests, managing critical situations including oversight of critical support issues, point of escalation for customer concerns, and proactive communication of customer specific Verint information. Host monthly meetings (or more frequent meetings if agreed upon with customer) treview Support cases, review monthly support metrics and other topics deemed important for the customer. Ensure that critical support cases have defined action plans and the customer clearly understands the plan and the agreed upon timelines. Tactically manage and strategically position both company and customer tdrive the optimal balance of Verint goals and customer advocacy. Proactively make recommendations treduce the risk/impact of potential problems. Assist the Account Executive (AE) and the Professional Services Director (PSD) by providing monthly status reports and by ensuring the AE and PSD are aware of all critical situations for assigned accounts.

Learn more about our culture and how we make our employees happier through The Sprinklr Way. Job Description What Does Success Look Like? Sprinklr is looking for a Platinum Support Account Manager I (PSAM-I) to join our growing Platinum Support team. You will be the primary technical support point of contact for Sprinklr s largest and most complex customers, managing high-impact interactions and collaborating with cross-functional teams to ensure timely and exceptional service delivery. This role requires strong expertise in Contact Center platforms, deep technical knowledge across voice protocols, and a customer-first mindset. As a trusted advisor, you will advocate for your clients, drive operational excellence, and play a pivotal role in ensuring long-term customer satisfaction and platform adoption. What You ll Do Customer Relationship & Technical Support Management Serve as the technical voice of the customer and advocate internally for client needs. Lead case reviews and regular account check-ins to discuss ticket trends, release readiness, and ongoing product improvements. Closely track and manage customer cases, ensuring adherence to SLAs and quick resolution of issues. Own and resolve client-specific platform issues without engineering intervention whenever possible. Provide proactive communication on product updates, best practices, and feature releases. Partner with Customer Success, Sales, and Services teams to align on strategy and deliver seamless support. Act as the primary escalation point and participate in critical bridge calls and incident response. Contact Center Expertise Support Voice and Non-Voice Contact Center solutions such as Genesys Engage, Amazon Connect, Cisco Webex CC, RingCentral, Nice CXone, Talkdesk, Vonage, and Avaya. Demonstrate hands-on knowledge of voice protocols (TCP/IP, SIP, RTP, SRTP, WebRTC), CTI, IVR, SBC, dialers, VOIP, DID, and carrier integrations. Utilize tools like Wireshark for traffic analysis and troubleshooting of SIP/VoIP-related issues. Support integrations with UCaaS, CPaaS platforms, and tools like MS Teams. Operational Excellence Prepare and present internal reports highlighting customer health scores, account risks, and mitigation strategies. Collaborate with Product and Engineering teams to debug and resolve complex issues, ensuring a high standard of service delivery. Plan and support high-impact customer events, implementations, and release go-lives. Product Adoption & Advisory Design and configure Sprinklr platform solutions based on best practices tailored to client-specific needs. Provide strategic consulting during all phases of project implementation and long-term platform adoption. Educate clients on maximizing platform value through regular insights, knowledge sharing, and optimization suggestions. What Makes You Qualified Fluency in English and Portuguese is mandatory. 2+ years of experience in telecom, call center integration, or VoIP with direct hands-on exposure to SIP protocol and RTP packet management. 3+ years in enterprise customer support, technical account management, or SaaS account management, preferably in a B2B environment. Experience supporting or deploying Contact Center and UCaaS/CPaaS applications across global clients. Hands-on knowledge of Salesforce Service Cloud , customer portals, and CRM systems. Strong understanding of Voice/Video protocols and networking tools like Wireshark. Exceptional communication, analytical, and problem-solving skills. Demonstrated ability to build trusted relationships with executive-level stakeholders and cross-functional teams. Comfortable working across U.S. and LATAM time zones, with occasional weekend support as required. Bachelor s degree in Engineering, Computer Science, or equivalent practical experience. Why Youll Love Sprinklr: Were committed to creating a culture where you feel like you belong, are happier today than you were yesterday, and your contributions matter. At Sprinklr, we passionately, genuinely care. For full-time employees, we provide a range of comprehensive health plans, leading well-being programs, and financial protection for you and your family through a range of global and localized plans throughout the world. For more information on Sprinklr Benefits around the world, head to https://sprinklrbenefits.com/ to browse our country-specific benefits guides. We focus on our mission: We founded Sprinklr with one mission: to enable every organization on the planet to make their customers happier. Our vision is to be the world s most loved enterprise software company, ever. We believe in our product: Sprinklr was built from the ground up to enable a brand s digital transformation. Its platform provides every customer-facing team with the ability to reach, engage, and listen to customers around the world. At Sprinklr, we have many of the worlds largest brands as our clients, and our employees have the opportunity to work closely alongside them. We invest in our people: At Sprinklr, we believe every human has the potential to be amazing. We empower each Sprinklrite in the journey toward achieving their personal and professional best. For wellbeing, this includes daily meditation breaks, virtual fitness, and access to Headspace. We have continuous learning opportunities available with LinkedIn Learning and more. EEO - Our philosophy: Our goal is to ensure every employee feels like they belong and are operating in a judgment-free zone regardless of gender, race, ethnicity, age, and lifestyle preference, among others. We value and celebrate diversity and fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we re more innovative, creative, and successful. Sprinklr is proud to be an equal-opportunity workplace and is an affirmative-action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. See also Sprinklr s EEO Policy and EEO is the Law.

Would you relish the opportunity to sell world-class technical products? Are you passionate about cutting-edge technology and ensuring customer success? Join our team that provides solutions Our team works with world leading companies to make the internet fast and secure. As partner to the Global 500, we collaborate with customers to align Akamai solutions to business needs. We build relationships and insights to maximize product value through the full scope of our global platform. Partner with the best As a Inside Sales Representative you will be responsible for the go-to-market strategy of our Cloud computing and Security business in the NA region. Working with Sales, Technical Pre-Sales, Product and Marketing leaders, you will execute market development initiatives to drive pipeline to close deals that deliver quality outcomes for customers. As an Inside Sales Representative , you will be responsible for: Managing and retaining revenue for a territorys install base of accounts in North America. Owning complete end-to-end Sales cycle. Involving in Pre-sales, Consulting and Account Management Developing deep understanding of the Cloud Computing & Enterprise security & go-to-market initiatives. Championing Akamais Cloud Computing vision and value proposition with Customers Do what you love To be successful in this role you will: Have minimum 5 years sales experience in Cloud/Security Sales (infrastructure or Software) in the B2B Enterprise market Have experience in managing revenue for a territorys install base of accounts in North America Have an understanding of existing and developing cloud technologies Have the ability to collaborate with Partners and Customers to create sales opportunities Be able to execute a sales methodology that challenges conventional thinking and creates a differentiated sales experience Work in a way that works for you Learn what makes Akamai a great place to work Connect with us on social and see what life at Akamai is like! We power and protect life online, by solving the toughest challenges, together. At Akamai, were curious, innovative, collaborative and tenacious. We celebrate diversity of thought and we hold an unwavering belief that we can make a meaningful difference. Our teams use their global perspectives to put customers at the forefront of everything they do, so if you are people-centric, youll thrive here. Working for you At Akamai, we will provide you with opportunities to grow, flourish, and achieve great things. Our benefit options are designed to meet your individual needs for today and in the future. We provide benefits surrounding all aspects of your life: Your health Your finances Your family Your time at work Your time pursuing other endeavors Our benefit plan options are designed to meet your individual needs and budget, both today and in the future. About us Join us Are you seeking an opportunity to make a real difference in a company with a global reach and exciting services and clients? Come join us and grow with a team of people who will energize and inspire you! #LI-Remote