Job
Description
You will be responsible for managing and providing dedicated account management support to a complex portfolio of national accounts within the Sales & Marketing category. Your main focus will be on building and maintaining strong business relationships with key buyers, applying strategic account management principles to achieve market share goals across all Marriott lodging brands in the Mumbai area. By developing partnerships with buyers, your goal will be to penetrate and grow market share, drive national account sales, and increase Marriott's preference, loyalty, and profitable share within your assigned national accounts. To be successful in this role, you should have a minimum of 8 years of relevant sales and marketing experience, with a strong preference for a relevant university or college qualification or degree. You should also possess total account management experience, hospitality sales experience, and proficiency in both written and spoken English and the local language. Your core work activities will involve developing and implementing account strategies, executing sales strategies to achieve account goals, expanding and growing account revenue through total account penetration, and identifying new business opportunities within your accounts. You will be responsible for qualifying potential accounts, collecting and analyzing key information about customers" businesses, and recommending Marriott products that best meet customer needs. Furthermore, you will be expected to support revenue generation by relating customer needs to product capabilities, working with Revenue Management to support account strategy, and building and strengthening accounts with new and existing customers. You will also focus on value creation by delivering on commitments to customers, providing value-added products and services, and maintaining outstanding service delivery at every customer touchpoint. In addition to your sales and account management responsibilities, you will be required to participate in market integration activities, facilitate educational opportunities for the National Sales Team, and build relationships with key colleagues and stakeholders within the organization. Your role will also involve executing and supporting Marriott's Customer Service Standards and Brand Standards, ensuring exemplary customer service to drive customer satisfaction and loyalty. As an Account Director, National Sales at Marriott International, you will play a crucial role in driving revenue generation, creating value for customers, and building strong relationships within the market. Your ability to adapt to changing conditions, communicate effectively, solve problems, and drive for results will be essential in achieving success in this position.,