64885 Writing Jobs - Page 48

More Results Previous jobELS International Student Advisor Student Services CoordinatorNext job Admissions Counselor(Norcross) Employer Adams And Associates Location Thalman, GA Closing date Jul 28, 2025 View more categoriesView less categories Specialty Admissions Position Type Counselor Hours Full-time Employment Type Permanent Organization Type Other Apply on website You need to sign in or create an account to save a job. Send job Job Details Atlanta OA - Brunswick, GA Full Time 4 Year Degree $43888.00 Salary/year Education Description POSITION SUMMARY Responsible for the recruitment and arrival coordination of Job Corps students. Identifies and develops Center- beneficial partnerships that lead to student benefit and success. Determines student qualifications, eligibility and suitability for Job Corps enrollment. Ensures strict confidentiality of sensitive information and integrity of student data. MANAGEMENT & SUPERVISION May supervise assigned WBL students. Responsibilities Follows all integrity guidelines and procedures and ensures no manipulation of student data. Ensures Center meets or exceeds DOL/Company performance goals. Conducts comprehensive screening procedures to determine applicants eligibility and suitability for the Job Corps Program. Secures and evaluates applicants behavioral, medical and educational records. Denies applicant enrollment and refers applicants to other educational resources. Conducts thorough assessment activities and career counseling during the admissions process. Serves as a liaison to Center staff to facilitate a seamless enrollment process and early student retention. Works closely with community agencies, employment services, high schools, trade and technical schools and other agencies to inform prospective applicants about the Job Corps program. Acts as a liaison between the Job Corps Center and community agencies. Develops and maintains referral linkages in the community. Conducts Center tours, pre-arrival visits and Parent meetings. Produces quality work/assignments in a thorough, timely and accurate manner. Maintains appropriate personal attendance, accountability and work productivity standards. Plans, prioritizes and organizes assignments to meet established goals and deadlines. Understands and applies job knowledge to effectively complete all required job responsibilities. Proactively maintains the skills required to perform job duties. o Mentors, monitors and models the Career Success Standards as required by the PRH. Provides high-quality supervision and management for the student population. Takes swift and appropriate action and positively influences student behavior. Shows respect and courtesy to student sand holds them accountable for their actions and behavior. Provides quality programs and services for students and ensures that quality is maintained and student needs are met. Pursues improvement and enhancement of programs and services. Exchanges ideas and information, both orally and in writing, in a clear and concise manner and contributes meaningfully to group efforts by offering relevant ideas and knowledge. Provides quality and timely information to DOL/Company when requested. Effectively articulates thoughts and ideas. Identifies problems, analyzes causes and evaluates appropriate solutions prior to taking or recommending actions. Follows up to ensure prompt/appropriate action is taken and that problems are in fact corrected. Works in partnership with staff from all Departments to ensure effective supervision and services are provided to students. Accepts direction and supervision from the Center Director/Center Duty Officer/Shift Manager to include assignments to temporarily perform job responsibilities of other departments and positions. Other duties as assigned. Qualifications QUALIFICATIONS & EXPERIENCE Associates degree in human services, psychology, counseling, education, social science, communications or closely related field and two years related experience required. Bachelors degree in human services, psychology, counseling, education, social science, communications, or closely related field preferred. Experience may include successful Job Corps enrollment or successful enrollment in other youth development programs. Must possess a valid in-State Drivers License and meet Company insurability requirements “Adams and Associates, Inc. abides by the requirements of 41 CFR 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on characteristics protected by federal, state or local laws. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to their protected veteran status or disability.” This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Share this job Facebook Twitter LinkedIn Apply on website Send job Apply on website You need to sign in or create an account to save a job. Get job alerts Create a job alert and receive personalized job recommendations straight to your inbox. Create alert

With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft’s AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment. In the Customer Service & Support (CSS) team we are looking for people with a passion for delivering customer success. As a Senior Technical Support Engineer, you will own, troubleshoot and solve complex customer technical issues. This opportunity will allow you to accelerate your career growth, hone your problem-solving, collaboration and research skills, and deepen your technical proficiency. This role is flexible in that you can work up to 50% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Response and Resolution: You own, investigate, and solve complex customer technical issues and act as an advisor to the customer, collaborating within and across teams and leveraging troubleshooting tools and practices. Readiness: You lead in building communities with peer delivery roles and share your knowledge through readiness programs, technical coaching and mentoring of others. You deepen your technical and professional proficiency to enable you to resolve complex customer issues, through training and readiness. Product/Process Improvement: You engage with Microsoft Engineering/ Supportability teams to investigate potential product defects and help develop automation techniques and diagnostic tools driving Microsoft product improvements. Qualifications Required Qualifications: 5+ years technical support, technical consulting experience, or information technology experience OR Bachelor's Degree in Computer Science, Information Technology (IT), or related field AND 3+ years technical support, technical consulting experience, or information technology experience 3+ years of experience supporting SharePoint (Online and/or On-Prem: 2010, 2013, 2016, 2019) and OneDrive for Business. Strong understanding of SharePoint architecture, content deployment, site collections, and retention policies. Exposure to compliance and security features in SharePoint and OneDrive (e.g., DLP, eDiscovery, retention policies). Familiarity with OneDrive sync client, file restore, sharing and permissions, and storage limits. Strong understanding of SharePoint architecture, content deployment, site collections, and retention policies 5. Experience with PowerShell scripting, ULS log analysis, and SharePoint migration tools. Familiarity with Microsoft 365 ecosystem and integration points with SharePoint. Excellent communication and collaboration skills, especially in cross-functional and global teams. Ability to work in rotational shifts and handle critical situations (CritSits) with composure. Key Responsibilities Own and resolve escalated SharePoint and OneDrive issues that are technically complex, time-sensitive, or politically sensitive. Perform in-depth troubleshooting using diagnostic tools, logs, and debugging techniques. Collaborate with Product Engineering Groups for code-level investigations and hotfixes when required. Act as a liaison between frontline support and engineering teams, ensuring clear communication and timely updates. Document and share learnings through knowledge base articles, internal wikis, and readiness sessions. Participate in triage meetings, swarming sessions, and case wellness reviews to ensure backlog hygiene and resolution velocity. Mentor and coach junior engineers, contributing to team capability building. Engage in proactive support initiatives, including readiness content creation and customer health assessments. Language Qualification English Language: fluent in reading, writing and speaking. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. The opportunity We are seeking a hands-on and motivated Azure DataOps Engineer to support our cloud-based data operations and workflows. This role is ideal for someone with strong foundational knowledge of Azure data services and data pipelines who is looking to grow in a fast-paced environment. You will work closely with senior engineers and analysts to manage data pipelines, ensure data quality, and assist in deployment and monitoring activities. Your Key Responsibilities Support the execution and monitoring of Azure Data Factory (ADF) pipelines and Azure Synapse workloads. Assist in maintaining data in Azure Data Lake and troubleshoot ingestion and access issues. Collaborate with the team to support Databricks notebooks and manage small transformation tasks. Perform ETL operations and ensure timely and accurate data movement between systems. Write and debug intermediate-level SQL queries for data validation and issue analysis. Monitor pipeline health using Azure Monitor and Log Analytics, and escalate issues as needed. Support deployment activities using Azure DevOps pipelines. Maintain and update SOPs, assist in documenting known issues and recurring tasks. Participate in incident management and contribute to resolution and knowledge sharing. Skills And Attributes For Success Strong understanding of cloud-based data workflows, especially in Azure environments. Analytical mindset with the ability to troubleshoot data pipeline and transformation issues. Comfortable working with large datasets and navigating both structured and semi-structured data. Ability to follow runbooks, SOPs, and collaborate effectively with other technical teams. Willingness to learn new technologies and adapt in a dynamic environment. Good communication skills to interact with stakeholders, document findings, and share updates. Discipline to work independently, manage priorities, and escalate issues responsibly. To qualify for the role, you must have 2–3 years of experience in DataOps or Data Engineering roles Proven expertise in managing and troubleshooting data workflows within the Azure ecosystem Experience working with Informatica CDI or similar data integration tools Scripting and automation experience in Python/PySpark Ability to support data pipelines in a rotational on-call or production support environment Comfortable working in a remote/hybrid and cross-functional team setup Technologies and Tools Must haves Working knowledge of Azure Data Factory, Data Lake, and Synapse Exposure to Azure Databricks – ability to understand and run existing notebooks Understanding of ETL processes and data flow concepts Good to have Experience with Power BI or Tableau for basic reporting and data visualization Exposure to Informatica CDI or any other data integration platform Basic scripting knowledge in Python or PySpark for data processing or automation tasks Proficiency in writing SQL for querying and analyzing structured data Familiarity with Azure Monitor and Log Analytics for pipeline monitoring Experience supporting DevOps deployments or familiarity with Azure DevOps concepts. What We Look For Enthusiastic learners with a passion for data op’s and practices. Problem solvers with a proactive approach to troubleshooting and optimization. Team players who can collaborate effectively in a remote or hybrid work environment. Detail-oriented professionals with strong documentation skills. What We Offer EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across six locations – Argentina, China, India, the Philippines, Poland and the UK – and with teams from all EY service lines, geographies and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We’ll introduce you to an ever-expanding ecosystem of people, learning, skills and insights that will stay with you throughout your career. Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next. Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way. Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs. Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs. EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

Job Description WSP is currently seeking a Graduate Engineer in transportation planning and modelling to join the Canadian iCRC team in the Bengaluru office serving the Canadian private developments and public-sector markets. The Canadian Planning & Advisory group offers clients a wide range of multi-disciplinary services including transport modelling of highway intersections and signalized networks (using Synchro, Aimsum, Vissim) and regional / strategic transport systems (using Emme, VISUM, and TransCAD). Responsibilities The appointed candidate will assist senior team members in undertaking intersection analysis, traffic simulations, travel demand modelling and providing support services for the submission of traffic impact studies and transportation master plans. The successful candidate will work with experienced strategic and micro-simulation modellers across Canada who are at the cutting edge of modelling software application. Experience and knowledge of junction design and analysis, traffic softwares including (Synchro, SIDRA, HCS, Vistro), strategic modelling softwares (Emme, VISUM, Aimsun, TransCAD) and micro-simulation modelling (VISSIM) as well a good understanding of fundamental modelling techniques and traffic management techniques to enable you work effectively as part of the team. Be a core member of WSP’s Modelling/ Transport Planning team, with key focus on detail and quality; Develop reports, and presentations; Zeal to grow self and dedication towards working independently/ with minimal guidance where required; Attend and contribute in team and project meetings via Teams and Video-conferencing; Work within project constraints; such as time, budget and resource; Complete accurate timesheets by set deadline; Ensure that Health & Safety is embedded into all work practices in line with company policies; and Other duties as assigned. Qualifications Master’s degree in Transportation Planning or equivalent from an accredited university or Urban Planning degree with emphasis in transportation planning; A solid understanding of traffic engineering and traffic signal operations. Experience with transportation related software packages (i.e. Synchro, SIDRA, HCS and VISSIM ) is required; A solid understanding of Travel Demand Modelling and its applications. Experience with transportation modelling related software packages (i.e. EMME, VISUM and TransCAD) is required; Familiarity with graphic design, SharePoint, AutoCAD, Microstation, Bentley InRoads, and GIS software would be an asset; Excellent communication, presentation, proposal and report writing skills are essential; Post-graduate with 2+ years of International experience. Highly motivated and willing to take on new challenges; and Committed team player.

Job Description WSP is currently seeking an Assistant Engineer in transportation planning and modelling to join the Canadian GCC team in the Bengaluru office serving the Canadian private developments and public-sector markets. The Strategic Advisory & Planning group offers clients a wide range of multi-disciplinary services including transport modelling of highway intersections and signalized networks (using Synchro, Aimsum, Vissim) and regional / strategic transport systems (using Emme, VISUM, and TransCAD). Responsibilities The appointed candidate will assist senior team members in undertaking intersection analysis, traffic simulations, travel demand modelling and providing support services for the submission of traffic impact studies and transportation master plans. The successful candidate will work with experienced strategic and micro-simulation modellers across Canada who are at the cutting edge of modelling software application. Experience and knowledge of junction design and analysis, traffic software's including (Synchro, SIDRA, HCS, Vistro), strategic modelling software's (Emme, VISUM, Aimsun, TransCAD) and micro-simulation modelling (VISSIM) as well a good understanding of fundamental modelling techniques and traffic management techniques to enable you work effectively as part of the team. Responsibilities Be a core member of WSP’s Modelling/ Transport Planning team, with key focus on detail and quality; Develop reports, and presentations; Zeal to grow self and dedication towards working independently/ with minimal guidance where required; Attend and contribute in team and project meetings via Teams and Video-conferencing; Work within project constraints; such as time, budget and resource; Complete accurate timesheets by set deadline; Ensure that Health & Safety is embedded into all work practices in line with company policies; and Other duties as assigned. Qualifications Master’s degree in Transportation Planning or equivalent from an accredited university or Urban Planning degree with emphasis in transportation planning; A solid understanding of traffic engineering and traffic signal operations. Experience with transportation related software packages (i.e. Synchro, SIDRA, HCS and VISSIM ) is required; A solid understanding of Travel Demand Modelling and its applications. Experience with transportation modelling related software packages (i.e. EMME, VISUM and TransCAD) is required; Familiarity with graphic design, SharePoint, AutoCAD, Microstation, Bentley InRoads, and GIS software would be an asset; Excellent communication, presentation, proposal and report writing skills are essential; Post-graduate with 1 to 3 years of International experience. Highly motivated and willing to take on new challenges; and Committed team player.

Job Description Intermediate consulting position operating independently with some assistance and guidance to provide quality work products to a project team or customer that comply with Oracle methodologies and practices. Performs standard duties and tasks with some variation to implement Oracle products and technology to meet customer specifications. Career Level - IC2 Responsibilities Mandatory Skills: 4 – 6 years of Oracle PL/SQL, PL/SQL and Oracle Database experience. Knowledge and skills in software programming in Oracle PL/SQL Experience in procedures, triggers and functions Should have design and coding experience of enterprise applications Should have experience in Code review tools like Sonar. Should have experience in writing unit testing using utPLSQL etc. Should be able to understand complex SQL queries and query optimization. Exposure to any cloud environment is preferable. Moderate experience on Unix, shell scripting Basic understanding of webservices and RESTful API Job Responsibilities Activities in Development or Implementation or Managed Service activity streams as a Technical Consultant. Your responsibilities include: Perform analysis and development of application components in Oracle PL/SQL Ensure quality code delivery Perform unit testing for the developed code. Participate in design discussion and perform module design. Support SIT, UAT during testing Develop programs as per specifications/requirements given by Oracle / Client within planned schedule. Use defined standards/tools/processes to achieve deliverables that meet quality expectations of Oracle / Client. Document all work in accordance with agreed standards/processes applicable for Oracle / Client. Adhere to defined Change Control Process of Oracle / Client. Comply with Oracle / Client audit / Compliance requirements. Good to have Exposure to Banking Domain Experience in Core Java, J2EE, Webservices (Rest services) You are aware of latest technologies in Banking Customer facing experience w.r.to technical discussions Experience Experience of 4 to 6 years Experience in development and / or implementation and / or support of core banking applications. Job Location: - Bangalore About Us As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling +1 888 404 2494 in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

Job Description The engineer will be part of a wider multidisciplinary design team to deliver a design with the support of the wider fire and life safety team. A hands-on approach and excellent communicate skills, verbal and written are essential. Excellent report writing skills are also required. Responsibilities Develop and conduct fire and smoke control simulations using CFD software. Analyse fire dynamics and smoke movement in buildings and other structures. Skilled in clearly communicating analysis findings to ensure they are easily understood by all stakeholders. Collaborate with internal and external project stakeholders to communicate the CFD results and anticipated deliverables. Create comprehensive technical reports and presentations for clients and authorities. Develop high-quality technical report under the supervision of senior members. Able to undertake research on specific issues and suggest potential solutions. Communicate design requirement in a timely manner with the multidisciplinary design team. Ensure compliance to QMS policies and procedures. Project Leadership: Able to manage the fire modelling of a project and meet project deadlines. Ensure regulatory requirements are met. Ensure project programs are met and advise on any foreseen delays Participate and support internal multi-discipline knowledge sharing initiatives. Qualifications Ideal candidate will come from a fire safety engineering / mechanical engineering background. Degree in Fire Safety Engineering from an accredited education establishment would be advantageous. Minimum 3 years' experience in the field of fire modelling. Experience of MS Office Suite of Programs. Experience with BIM and AutoCAD is an advantage. Mandatory Skills English language communication skill, written and verbal is critical. Excellent report writing skills. Skills in modelling tools: Fire Dynamic Simulator Smokeview Pyrosim NAVISworks Subway Environmental Simulation IDA software Photoshop Pathfinder, CONTAM and Ansis is an advantage Excellent presentation skills.

About Cyware Cyware delivers an innovative approach to cybersecurity that unifies threat intelligence, automation, threat response, and vulnerability management with data insights gleaned from assets, users, malware, attackers, and vulnerabilities. Cyware’s Cyber Fusion platform integrates SOAR and TIP technology, enabling collaboration across siloed security teams. Cyware is widely deployed by enterprises, government agencies, and MSSPs, and is the leading threat intelligence sharing platform for global ISACs and CERTs. Your next opportunity starts here! More on Cyware: (www.cyware.com) Built and designed by SecOps practitioners and cybersecurity leaders, Cyware offers multiple technologies within its Cyber Fusion platform, including advanced threat intelligence solutions (TIP) for large and small security teams, vendor-agnostic security automation (SOAR), and purpose-built security case management. As a result, organizations can increase speed and accuracy while reducing costs and analyst burnout. Cyware's Virtual Cyber Fusion solutions make secure collaboration, information sharing, and enhanced threat visibility a reality for enterprises, sharing communities (ISAC/ISAO), MSSPs, and government agencies of all sizes and needs. Why We Are Hiring Cyware Labs is looking for sharp, intelligent, innovative, and hardworking people having an experience of minimum of 2 years in product planning and execution throughout the product life-cycle, including gathering and prioritizing product and customer requirements, helping to define the product vision in the software/cyber-security industry. What You Will Do Evangelize and execute innovative product marketing strategies to launch product releases, promote and market unique product capabilities Lead strategic product positioning efforts to effectively articulate core product value proposition and differentiation vs the competitive landscape Organize and coordinate multiple stakeholders from Marketing, Product, Engineering, Information Development, and Sales to deliver projects on time with high quality and precision. Sales and Partner Enablement: Equip the sales and channel teams with the tools and marketing assets they need to be successful, including competitive insights, battle cards, presentation decks, use case videos, and product demos. Product Launches: Work with cross-functional teams and drive the launch of new products or features. Competitive Analysis: Stay updated with market trends, competitor products, and customer needs to inform product and marketing strategies. Ideate on ways to increase Cyware’s market opportunities in the threat intelligence platform/sharing, security orchestration, automation, and response (SOAR), incident response and cyber fusion space Collaboration: Work closely with product management, sales, and other stakeholders to ensure alignment on product messaging and priorities. Manage and execute the creation of timely, high-value marketing assets in support of product releases, corporate communication, demand generation, and sales outreach. Be accountable for measuring and reporting on the effectiveness of the product marketing assets deployed. Maintain knowledge of marketing trends, developments, and best practices, and perform market segmentation, targeting, and positioning across the solution set and OEM tool integrations as required. What We Are Looking For 2-5 yrs of experience in B2B enterprise product marketing with domain experience in cybersecurity. Demonstrable experience launching product marketing initiatives, and with integration and partner-driven customer acquisition focus. Strong writing and review skills - the role would require writing and review of product marketing content and assets as needed. Knows how to create product launch and release videos using tools such as Camtasia, Loom, etc. Passion for driving business results, with expertise in designing highly effective (and efficient) multi-channel, marketing collateral that represents Cyware product positioning for relevant target audiences, ideal customer profiles, and ultimately how to positively affect the customer journey. Strong analytical skills. Excellent written and verbal communication skills. Exceptional knowledge of product marketing strategies, frameworks, concepts, and best practices. You have the ability to easily switch context based on audience, translate needs from one team to another, and influence stakeholders to achieve alignment. Comfortable getting your hands dirty and implementing programs from start to finish and working in a cross-functional role. Able to understand complex product concepts and translate those into effective messages and oversee the related resource allocation and content assets creation. Proven ability to organize, motivate, and drive cross-functional efforts within the company. We're a lean team, so your impact will be felt immediately. If this all sounds like a good fit for you, why not join us? You’ll love working at Cyware because We’re not just employees . We’re people. We offer health insurance coverage and reimbursements for your home office WIFI. We’ll invest in your career . Our company’s growing quickly, and we’ll give you the opportunity to do the same. You’ll have access to a number of professional development opportunities so that you can keep up with the company’s evolving needs. We offer competitive compensation packages . We deeply value the talent our team brings to the table and believe that fair and equitable total compensation packages are part of our commitment to everyone who works here. And so much more How to Apply Apply right here. You've found the application!Disclaimer: Please note, all official communication regarding this position will only be conducted through email addresses ending in @cyware.com

Join Us! At Google Operations Center we help Google users and customers solve problems and achieve their goals—all while enjoying a culture focused on improving continuously and being better together. We work hard, we play hard, and we want you to join us! As a Developer Specialist you will help build the next generation of internal tools for our team using Salesforce, JavaScript and other web technologies. Position Responsibilities Responsible for developing customized solutions within the Salesforce platform using LWC Designing, coding, and implementing Salesforce applications. Testing the stability and functionality of the application. Troubleshooting and fixing bugs. Writing technical documentation for Salesforce applications Qualifications Minimum Qualifications: 5yr+ solid experience as a Salesforce Developer using Apex, SOQL, Lighting Web Component plus Hands-On experience with integration using REST API Experience with multiple full lifecycles from Design & Architecture through Development, Testing, Deployment and Debugging production issues. Strong experience in front-end technologies including Javascript, HTML5, CSS3. In-depth and strong experience in at least one Object-Oriented Programming language such as JAVA, APEX, Python. Excellent verbal and written communication Preferred Qualifications BA/BS degree or equivalent practical experience. Expertise in designing & building reusable, modular LWC components and apps Exposure to JS frameworks such as Angular, React etc. 3 years experience using GIT based continuous integration & delivery Benefits We support you with competitive wages and comprehensive health care including medical, dental and vision coverage We support your family with gender-neutral baby bonding leave, 14 week birth-parent maternity leave, and generous life, accident and disability insurance minimums Employees who work onsite can enjoy free meals and snacks, and fun onsite experiences At the Google Operations Center, we don't just accept differences - we celebrate them, we support them, and we thrive on them for the benefit of our employees, our products, and our community. We are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know. Information collected and processed as part of your GOC jobs profile, and any job applications you choose to submit is subject to GOC's Applicant and Candidate Privacy Policy . Thanks for your interest in this opportunity! Our recruitment team will contact you if your profile is a good fit for the role. If you don't hear from us within 2-3 weeks, please consider your application unsuccessful at this time. We value your patience throughout this time. For any questions, feel free to reach out to us at goc-candidate-global@googleoperationscenter.com .

About DataNimbus At DataNimbus, we are on a mission to redefine how organizations leverage Data and AI to drive growth, innovation, and efficiency. Our pioneering products, such as DataNimbus Designer (a cloud-native ETL designer), datanimbus.io (a comprehensive data and integration platform), FinHub.ai (payment modernization platform) empower businesses to simplify complex workflows, adopt cutting-edge technology, and achieve sustainable scalability. With headquarters in the U.S. and offices in India and Canada, DataNimbus operates globally, fostering a culture of responsible innovation, adaptability, and customer-centricity . We pride ourselves on being a trusted partner for customers navigating the complexities of Data+AI and payment modernization. Why Join DataNimbus? At DataNimbus, we believe in shaping a sustainable, AI-driven future while offering an environment that prioritizes learning, innovation, and growth . Our core values—Customer-Centricity, Simplicity, Curiosity, Responsibility, and Adaptability—are the foundation of our workplace, ensuring every team member can make a meaningful impact. Joining DataNimbus means being part of a dynamic team where you can: Work with cutting-edge technologies and revolutionize workflows in Data+AI solutions. Contribute to solutions that are trusted by global businesses for their scalability, security, and efficiency. Grow personally and professionally in a culture that values curiosity and continuous learning. If you're passionate about innovation, ready to solve complex challenges with simplicity, and eager to make a difference, DataNimbus is the place for you. Key Responsibilities: Design, develop, and manage SSIS packages for ETL and data integration tasks. (These are existing and new) Create and optimize stored procedures in MySQL to support application and reporting needs. Monitor and troubleshoot data workflows and jobs in BAU environments. (This is BAU and may need support on existing jobs, data) Provide timely production support, including root cause analysis and fix deployment. Collaborate with stakeholders (IT, Data primarily but Product teams may be involved) to understand and deliver data needs. Maintain clear documentation of data processes, job logic, and dependencies. Must-Have Skills: 4+ years of hands-on experience in SSIS (SQL Server Integration Services) and MySQL stored procedures, views, and query optimization Proficient in writing and tuning complex SQL queries Experience supporting production systems and BAU operations Comfortable working independently in a remote-first environment Interested? Send in your CV to careers@datanimbus.com ASAP!

We are seeking a highly experienced Voice AI /ML Engineer to lead the design and deployment of real-time voice intelligence systems . This role focuses on ASR , TTS , speaker diarization , wake word detection , and building production-grade modular audio processing pipelines to power next-generation contact centre solutions , intelligent voice agents , and telecom-grade audio systems . You will work at the intersection of deep learning , streaming infrastructure , and speech/NLP technology , creating scalable, low-latency systems across diverse audio formats and real-world applications. Key Responsibilities: Voice & Audio Intelligence: Build, fine-tune, and deploy ASR models (e.g., Whisper , wav2vec2.0 , Conformer ) for real-time transcription. Develop and finetune high-quality TTS systems using VITS , Tacotron , FastSpeech for lifelike voice generation and cloning. Implement speaker diarization for segmenting and identifying speakers in multi-party conversations using embeddings (x-vectors/d-vectors) and clustering (AHC, VBx, spectral clustering). Design robust wake word detection models with ultra-low latency and high accuracy in noisy conditions. Real-Time Audio Streaming & Voice Agent Infrastructure: Architect bi-directional real-time audio streaming pipelines using WebSocket , gRPC , Twilio Media Streams , or WebRTC . Integrate voice AI models into live voice agent solutions , IVR automation , and AI contact center platforms . Optimize for latency , concurrency , and continuous audio streaming with context buffering and voice activity detection (VAD). Build scalable microservices to process, decode, encode, and stream audio across common codecs (e.g., PCM , Opus , μ-law , AAC , MP3 ) and containers (e.g., WAV , MP4 ). Deep Learning & NLP Architecture: Utilize transformers , encoder-decoder models , GANs , VAEs , and diffusion models , for speech and language tasks. Implement end-to-end pipelines including text normalization, G2P mapping, NLP intent extraction, and emotion/prosody control. Fine-tune pre-trained language models for integration with voice-based user interfaces. Modular System Development: Build reusable, plug-and-play modules for ASR , TTS , diarization , codecs , streaming inference , and data augmentation . Design APIs and interfaces for orchestrating voice tasks across multi-stage pipelines with format conversions and buffering. Develop performance benchmarks and optimize for CPU/GPU, memory footprint, and real-time constraints. Engineering & Deployment: Writing robust, modular, and efficient Python code Experience with Docker , Kubernetes , cloud deployment (AWS, Azure, GCP) Optimize models for real-time inference using ONNX , TorchScript , and CUDA , including quantization , context-aware inference , model caching .  On device voice model deployment. Why join us? Impactful Work: Play a pivotal role in safeguarding Tanla's assets, data, and reputation in the industry. Tremendous Growth Opportunities: Be part of a rapidly growing company in the telecom and CPaaS space, with opportunities for professional development. Innovative Environment: Work alongside a world-class team in a challenging and fun environment, where innovation is celebrated. Tanla is an equal opportunity employer. We champion diversity and are committed to creating an inclusive environment for all employees. www.tanla.com

DOT NET Developer With Experience On Creating APIs We are looking for a highly skilled and experienced .NET Developer to join our development team. The ideal candidate will have a strong background in designing and developing scalable, secure, and high-performing APIs using .NET technologies. You will be responsible for end-to-end API development and integration, collaborating with cross-functional teams to deliver high-quality solutions. Key Responsibilities Design, develop, and maintain RESTful APIs using ASP.NET Core/.NET Framework. Work closely with front-end developers, QA engineers, and business stakeholders to understand requirements and translate them into technical solutions. Optimize application performance and ensure responsiveness and scalability. Write clean, maintainable, and reusable code following best practices and coding standards. Implement authentication and authorization for APIs (e.g., OAuth2, JWT). Integrate third-party APIs and services as needed. Conduct code reviews, provide mentorship to junior developers, and ensure code quality. Collaborate in Agile/Scrum development cycles and participate in daily stand-ups, sprint planning, and retrospectives. Troubleshoot, debug, and upgrade existing systems and APIs. Required Skills And Qualifications Bachelor’s/Master’s degree in Computer Science, Engineering, or a related field. 4+ years of experience in .NET development. Strong experience with ASP.NET Core , C# , and Entity Framework/Core . Proven experience in building RESTful APIs and web services. Experience with SQL Server , and writing complex queries and stored procedures. Familiarity with API documentation tools like Swagger/OpenAPI. Strong understanding of OOP, SOLID principles , and design patterns. Experience with version control systems like Git. Knowledge of DevOps practices , CI/CD pipelines, and automated testing is a plus. Familiarity with cloud platforms like Azure or AWS is a plus. Preferred Skills Experience with microservices architecture. Knowledge of containerization technologies (e.g., Docker). Understanding of message brokers (e.g., RabbitMQ, Azure Service Bus). Experience with front-end frameworks like Angular or React is a bonus. Soft Skills Excellent problem-solving and analytical skills. Strong communication and interpersonal abilities. Ability to work independently and within a team. Attention to detail and a passion for writing high-quality code.

With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft’s AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment. In the Customer Service & Support (CSS) team we are looking for people with a passion for delivering customer success. As a Senior Technical Support Engineer, you will own, troubleshoot and solve complex customer technical issues. This opportunity will allow you to accelerate your career growth, hone your problem-solving, collaboration and research skills, and deepen your technical proficiency. This role is flexible in that you can work up to 50% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Response and Resolution: You own, investigate, and solve complex customer technical issues and act as an advisor to the customer, collaborating within and across teams and leveraging troubleshooting tools and practices. Readiness: You lead in building communities with peer delivery roles and share your knowledge through readiness programs, technical coaching and mentoring of others. You deepen your technical and professional proficiency to enable you to resolve complex customer issues, through training and readiness. Product/Process Improvement: You engage with Microsoft Engineering/ Supportability teams to investigate potential product defects and help develop automation techniques and diagnostic tools driving Microsoft product improvements. Qualifications Required Qualifications: 5+ years technical support, technical consulting experience, or information technology experience OR Bachelor's Degree in Computer Science, Information Technology (IT), or related field AND 3+ years technical support, technical consulting experience, or information technology experience 3+ years of experience supporting SharePoint (Online and/or On-Prem: 2010, 2013, 2016, 2019) and OneDrive for Business. Strong understanding of SharePoint architecture, content deployment, site collections, and retention policies. Exposure to compliance and security features in SharePoint and OneDrive (e.g., DLP, eDiscovery, retention policies). Familiarity with OneDrive sync client, file restore, sharing and permissions, and storage limits. Strong understanding of SharePoint architecture, content deployment, site collections, and retention policies 5. Experience with PowerShell scripting, ULS log analysis, and SharePoint migration tools. Familiarity with Microsoft 365 ecosystem and integration points with SharePoint. Excellent communication and collaboration skills, especially in cross-functional and global teams. Ability to work in rotational shifts and handle critical situations (CritSits) with composure. Key Responsibilities Own and resolve escalated SharePoint and OneDrive issues that are technically complex, time-sensitive, or politically sensitive. Perform in-depth troubleshooting using diagnostic tools, logs, and debugging techniques. Collaborate with Product Engineering Groups for code-level investigations and hotfixes when required. Act as a liaison between frontline support and engineering teams, ensuring clear communication and timely updates. Document and share learnings through knowledge base articles, internal wikis, and readiness sessions. Participate in triage meetings, swarming sessions, and case wellness reviews to ensure backlog hygiene and resolution velocity. Mentor and coach junior engineers, contributing to team capability building. Engage in proactive support initiatives, including readiness content creation and customer health assessments. Language Qualification English Language: fluent in reading, writing and speaking. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft’s AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment. In the Customer Service & Support (CSS) team we are looking for people with a passion for delivering customer success. As a Technical Support Engineer, you will own, troubleshoot and solve customer technical issues. This opportunity will allow you to accelerate your career growth, hone your problem-solving, collaboration and research skills, and develop your technical proficiency. This role is flexible in that you can work up to 50% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Response and Resolution: You own, investigate and solve customer technical issues, collaborating within and across teams and leveraging troubleshooting tools and practices. Readiness: You lead or participate in building communities with peer delivery roles and, where appropriate, share your knowledge. You develop specific technical and professional proficiency to enable you to resolve customer issues, through training and readiness. Product/Process Improvement: You identify potential product defects and escalate appropriately to resolve, contributing to Microsoft product improvements. Qualifications Required Qualifications: 5+ years technical support, technical consulting experience, or information technology experience OR Bachelor's Degree in Computer Science, Information Technology (IT), or related field AND 3+ years technical support, technical consulting experience, or information technology experience 3+ years of experience supporting SharePoint (Online and/or On-Prem: 2010, 2013, 2016, 2019) and OneDrive for Business. Strong understanding of SharePoint architecture, content deployment, site collections, and retention policies. Exposure to compliance and security features in SharePoint and OneDrive (e.g., DLP, eDiscovery, retention policies). Familiarity with OneDrive sync client, file restore, sharing and permissions, and storage limits. Strong understanding of SharePoint architecture, content deployment, site collections, and retention policies 5. Experience with PowerShell scripting, ULS log analysis, and SharePoint migration tools. Familiarity with Microsoft 365 ecosystem and integration points with SharePoint. Excellent communication and collaboration skills, especially in cross-functional and global teams. Ability to work in rotational shifts and handle critical situations (CritSits) with composure. Key Responsibilities Own and resolve escalated SharePoint and OneDrive issues that are technically complex, time-sensitive, or politically sensitive. Perform in-depth troubleshooting using diagnostic tools, logs, and debugging techniques. Collaborate with Product Engineering Groups for code-level investigations and hotfixes when required. Act as a liaison between frontline support and engineering teams, ensuring clear communication and timely updates. Document and share learnings through knowledge base articles, internal wikis, and readiness sessions. Participate in triage meetings, swarming sessions, and case wellness reviews to ensure backlog hygiene and resolution velocity. Mentor and coach junior engineers, contributing to team capability building. Engage in proactive support initiatives, including readiness content creation and customer health assessments. Language Qualification English Language: fluent in reading, writing and speaking. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft’s AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment. In the Customer Service & Support (CSS) team we are looking for people with a passion for delivering customer success. As a Senior Technical Support Engineer, you will own, troubleshoot and solve complex customer technical issues. This opportunity will allow you to accelerate your career growth, hone your problem-solving, collaboration and research skills, and deepen your technical proficiency. This role is flexible in that you can work up to 50% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Response and Resolution: You own, investigate, and solve complex customer technical issues and act as an advisor to the customer, collaborating within and across teams and leveraging troubleshooting tools and practices. Readiness: You lead in building communities with peer delivery roles and share your knowledge through readiness programs, technical coaching and mentoring of others. You deepen your technical and professional proficiency to enable you to resolve complex customer issues, through training and readiness. Product/Process Improvement: You engage with Microsoft Engineering/ Supportability teams to investigate potential product defects and help develop automation techniques and diagnostic tools driving Microsoft product improvements. Qualifications Required Qualifications: 5+ years technical support, technical consulting experience, or information technology experience OR Bachelor's Degree in Computer Science, Information Technology (IT), or related field AND 3+ years technical support, technical consulting experience, or information technology experience 3+ years of experience supporting SharePoint (Online and/or On-Prem: 2010, 2013, 2016, 2019) and OneDrive for Business. Strong understanding of SharePoint architecture, content deployment, site collections, and retention policies. Exposure to compliance and security features in SharePoint and OneDrive (e.g., DLP, eDiscovery, retention policies). Familiarity with OneDrive sync client, file restore, sharing and permissions, and storage limits. Strong understanding of SharePoint architecture, content deployment, site collections, and retention policies 5. Experience with PowerShell scripting, ULS log analysis, and SharePoint migration tools. Familiarity with Microsoft 365 ecosystem and integration points with SharePoint. Excellent communication and collaboration skills, especially in cross-functional and global teams. Ability to work in rotational shifts and handle critical situations (CritSits) with composure. Key Responsibilities Own and resolve escalated SharePoint and OneDrive issues that are technically complex, time-sensitive, or politically sensitive. Perform in-depth troubleshooting using diagnostic tools, logs, and debugging techniques. Collaborate with Product Engineering Groups for code-level investigations and hotfixes when required. Act as a liaison between frontline support and engineering teams, ensuring clear communication and timely updates. Document and share learnings through knowledge base articles, internal wikis, and readiness sessions. Participate in triage meetings, swarming sessions, and case wellness reviews to ensure backlog hygiene and resolution velocity. Mentor and coach junior engineers, contributing to team capability building. Engage in proactive support initiatives, including readiness content creation and customer health assessments. Language Qualification English Language: fluent in reading, writing and speaking. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft’s AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment. In the Customer Service & Support (CSS) team we are looking for people with a passion for delivering customer success. As a Technical Support Engineer, you will own, troubleshoot and solve customer technical issues. This opportunity will allow you to accelerate your career growth, hone your problem-solving, collaboration and research skills, and develop your technical proficiency. This role is flexible in that you can work up to 50% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Response and Resolution: You own, investigate and solve customer technical issues, collaborating within and across teams and leveraging troubleshooting tools and practices. Readiness: You lead or participate in building communities with peer delivery roles and, where appropriate, share your knowledge. You develop specific technical and professional proficiency to enable you to resolve customer issues, through training and readiness. Product/Process Improvement: You identify potential product defects and escalate appropriately to resolve, contributing to Microsoft product improvements. Qualifications Required Qualifications: 5+ years technical support, technical consulting experience, or information technology experience OR Bachelor's Degree in Computer Science, Information Technology (IT), or related field AND 3+ years technical support, technical consulting experience, or information technology experience 3+ years of experience supporting SharePoint (Online and/or On-Prem: 2010, 2013, 2016, 2019) and OneDrive for Business. Strong understanding of SharePoint architecture, content deployment, site collections, and retention policies. Exposure to compliance and security features in SharePoint and OneDrive (e.g., DLP, eDiscovery, retention policies). Familiarity with OneDrive sync client, file restore, sharing and permissions, and storage limits. Strong understanding of SharePoint architecture, content deployment, site collections, and retention policies 5. Experience with PowerShell scripting, ULS log analysis, and SharePoint migration tools. Familiarity with Microsoft 365 ecosystem and integration points with SharePoint. Excellent communication and collaboration skills, especially in cross-functional and global teams. Ability to work in rotational shifts and handle critical situations (CritSits) with composure. Key Responsibilities Own and resolve escalated SharePoint and OneDrive issues that are technically complex, time-sensitive, or politically sensitive. Perform in-depth troubleshooting using diagnostic tools, logs, and debugging techniques. Collaborate with Product Engineering Groups for code-level investigations and hotfixes when required. Act as a liaison between frontline support and engineering teams, ensuring clear communication and timely updates. Document and share learnings through knowledge base articles, internal wikis, and readiness sessions. Participate in triage meetings, swarming sessions, and case wellness reviews to ensure backlog hygiene and resolution velocity. Mentor and coach junior engineers, contributing to team capability building. Engage in proactive support initiatives, including readiness content creation and customer health assessments. Language Qualification English Language: fluent in reading, writing and speaking. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

Who are we, and what do we do? From the humble idea of giving all regional languages a stage to successfully building India's No.1 social media platform, we've journeyed to turn ideas into reality. At ShareChat and Moj, our short video platform (https://sharechat.com/about), we have over 325 million users, 80 million creators, and over 2.5 billion shares every month. Ours is a story of disrupting the digital narrative as we build Bharat’s content creation ecosystem. An open, honest culture and our values, such as first principles, speed, integrity, user-centricity, and ownership, drive our teams to innovate our products every day. We are on the path to establishing ShareChat as the world's largest AI-centered social media platform. We are thrilled to offer you the opportunity to solve complex problems at scale, learn with the best minds, pursue unstoppable growth, and, most importantly, make a far-reaching impact. Join us to revolutionize Bharat’s content creation ecosystem powered by AI & ML. Scaling ideas to reality is how we do our business! What does the team do ? Quick TV is a fast-growing micro-drama content platform, designed for today's mobile-first audiences. We create short-form, high-engagement drama series across romance, revenge, rags-to-riches, fantasy, and family genres, catering to young Indian viewers. What You’ll Do? We are looking for a Creative Producer who understands the art and data of micro-drama storytelling. The ideal candidate will oversee the entire lifecycle of content—from sourcing the right stories to delivering final masters—while ensuring speed, quality, and audience resonance. Story & Content Development Identify and commission stories with strong micro-drama potential Adapt international story formats to suit Indian audience Review scripts, suggest structuring for micro-drama pacing (short scenes, cliffhangers, sharp arcs,hooks) Production ExecutionOwn end-to-end execution: casting, auditions, look tests, shoot planningSupervise shoots to ensure alignment with creative vision, timelines, and platform format (mobile-first, vertical vid eo, 9:16)Deliver shows within tight turnaround schedules without compromising quality Team & Vendor ManagementCollaborate with writers, directors, casting agents, DOPs, and editors Negotiate budgets and manage production resources smartly Ensure technical aspects like camera, lighting, art, props meet creative and platform standards Data-Driven Creative Thinking Monitor performance metrics both for shows & promos (views, engagement, retention)Should have familiar with the terms like: CAC, CPI, AWT, CTR etc for produced shows Use insights to make content decisions and influence future show directions Platform & Genre Awareness Stay updated on global micro-drama trends (e.g., DramaBox, ReelShort etc) Track Indian competitor apps and trending genres/tropes Who You Are ? 6+ years of experience in fiction production (TV, OTT, film, or micro-drama apps) Multilingual abilities (Telugu is mandatory) Strong knowledge of micro-drama storytelling style - tight pacing, hooks, cliffhangers Proven track record of executing end-to-end productions under fast timelines Creative mindset with strong visual storytelling instincts Ability to adapt screenplays for mobile-first audience behavior Good understanding of production tech (camera setups, lighting, basic editing flow) Strong ownership mindset, team leadership, and vendor management skills Familiarity with data dashboards / performance metrics to inform creative choices Awareness of Indian audience preferences, tropes, and cultural triggers Prior work on content for micro-drama apps/short-form vertical platforms Comfort with writing or story breakdowns is a plus Where you’ll be? Location - Remote Role Type ? Contract (1 Year - renewable model) Why join ShareChat? We believe in creating economic opportunities for our content creators as a shared purpose. Join us to make a tangible impact for regional Indian audiences. Grab an opportunity to solve complex problems powered by our AI and ML recommendation system for over 325 million monthly active users, 80 million creators and key partners. Drive your career growth through our upskilling programs, accelerated by values like speed and ownership. You get a chance to work with top talent across the globe in a collaborative and learning culture. Experience growth in a people-first organisation with unparalleled rewards and employee-centric policies, including ESOPs, monthly childcare allowance, insurance, and more. Know more about us: AI @ ShareChat | AI Projects @ ShareChat Our Story of Scaling Ideas to Reality Our Blog

Company Profile: Max is Global Risk Management organization based out in Tel Aviv, Israel and its APAC HQ is based out of Mumbai. Led by veterans from Israeli Military Special Forces, Intelligence, Cyber and Secret Services we operate in 160 countries across the globe. We have capabilities in every continent across the world and carry the experience of 25 + successful years in the intelligence, operations, and consulting sector. MAX provides Fortune 500 organizations with the tools to enable them to carry out business in some of the most challenging and severe environments. 24/7 GSOC - Travel Security Specialist Job Description: A global risk management company is looking for a GSOC Travel Security Specialist to join our 24/7 team. You will support the coordination of international travel security and risk mitigation projects, risk identification and incident management as well as the creation of standard operating procedures aimed to provide the highest level of safety and excellent reactions to urgent matters. The company manages the travels of many fortune 500 employees and c-executives around the world, providing them with security solutions, such as executive protection and secure transportation (+ much more), to ensure safety and business continuity. We furthermore provide emergency support (on ground & via consulting) to our clients, when crisis hits, such as natural disasters, terrorist attacks, drastic political changes within a country that require support or evacuation of expats, pandemic challenges, and much more. It is the GSOCs responsibility to overview and control all ongoing missions and to take a significant responsibility in their preparation. This position requires a strong logistical & operational understanding, profound communication skills, good client orientation and excellent English. This is not a technical position (no CCTV, ACS, FAS etc.) and not a research analyst position (Research skills required and will be taught). Responsibilities : Oversee & control travel operations and risk mitigation projects around the world. Communicate directly with our teams, vendors, clients and other GSOCs during emergency and routine. Understand, compile, and follow security procedures. Documentation during missions and updating work management software. Understand operational information and create proper intra-shift briefs & exchange. Conduct detailed written and verbal situation briefings, both internally and externally . Participate in frequent training sessions and exercises to ensure GSOC proficiency. Conduct research and screen for major events around the globe affecting client interests. Conduct after-action debriefs to identify best practices. Skills/Qualifications/Experience : Client oriented mindset. Excellent spoken and written English. Very strong operational thinking & judgment . Ability to take decisions in high - pressure situations. Clear, effective communication and decision making under fast paced conditions. Flexibility to work in rotational shifts. Ability to prioritize, multitask, work independently, and complete projects in a time sensitive and demanding work environment. High degree of discretion and confidentiality. Team-player + high level of independence. Good knowledge of Microsoft (word, excel, outlook, ppt) as well as quick learner when it comes to client/work management platforms and monitoring tools. Experience in conducting research and writing. Aptitude to learn. Awareness of global events in the security and geopolitical field. Cultural sensitivity. Experience in the field is an asset but not mandatory. A master’s degree is an asset but not mandatory. Work Hours : The schedule is rotating with 2 weekly offs a week, shifts include morning, afternoon, and night shifts. As the GSOC operates 24/7, candidates must be able to work weekends and holidays as well.

Role Description This is a full-time on-site role for a Web Content Writer based in Jaipur. The Web Content Writer will be responsible for creating, managing, and strategizing web content, conducting research, and writing various types of content. Daily tasks include developing content strategies, maintaining content management systems, and ensuring all content is accurate and engaging to the target audience. Qualifications Web Content Writing and Writing skills Content Strategy and Content Management experience Research skills Excellent written and verbal communication skills Ability to work collaboratively in an on-site environment Experience in the financial services or digital payments industry is a plus Bachelor's degree in English, Journalism, Communications, or related field

Who are we, and what do we do? From the humble idea of giving all regional languages a stage to successfully building India's No.1 social media platform, we've journeyed to turn ideas into reality. At ShareChat and Moj, our short video platform (https://sharechat.com/about), we have over 325 million users, 80 million creators, and over 2.5 billion shares every month. Ours is a story of disrupting the digital narrative as we build Bharat’s content creation ecosystem. An open, honest culture and our values, such as first principles, speed, integrity, user-centricity, and ownership, drive our teams to innovate our products every day. We are on the path to establishing ShareChat as the world's largest AI-centered social media platform. We are thrilled to offer you the opportunity to solve complex problems at scale, learn with the best minds, pursue unstoppable growth, and, most importantly, make a far-reaching impact. Join us to revolutionize Bharat’s content creation ecosystem powered by AI & ML. Scaling ideas to reality is how we do our business! What does the team do ? Quick TV is a fast-growing micro-drama content platform, designed for today's mobile-first audiences. We create short-form, high-engagement drama series across romance, revenge, rags-to-riches, fantasy, and family genres, catering to young Indian viewers. What You’ll Do? We are looking for a Creative Producer who understands the art and data of micro-drama storytelling. The ideal candidate will oversee the entire lifecycle of content—from sourcing the right stories to delivering final masters—while ensuring speed, quality, and audience resonance. Story & Content Development Identify and commission stories with strong micro-drama potential Adapt international story formats to suit Indian audiences Review scripts, suggest structuring for micro-drama pacing (short scenes, cliffhangers, sharp arcs, hooks) Production Execution Own end-to-end execution: casting, auditions, look tests, shoot planning Supervise shoots to ensure alignment with creative vision, timelines, and platform format (mobile-first, vertical video, 9:16) Deliver shows within tight turnaround schedules without compromising quality Team & Vendor Management Collaborate with writers, directors, casting agents, DOPs, and editors Negotiate budgets and manage production resources smartly Ensure technical aspects like camera, lighting, art, props meet creative and platform standards Data-Driven Creative Thinking Monitor performance metrics both for shows & promos (views, engagement, retention) Should have familiar with the terms like: CAC, CPI, AWT, CTR etc for produced shows Use insights to make content decisions and influence future show directions Platform & Genre Awareness Stay updated on global micro-drama trends (e.g., DramaBox, ReelShort etc) Track Indian competitor apps and trending genres/tropes Who You Are ? 5+ years of experience in fiction production (TV, OTT, film, or micro-drama apps) Multilingual abilities (Telugu is mandatory) Strong knowledge of micro-drama storytelling style - tight pacing, hooks, cliffhangers Proven track record of executing end-to-end productions under fast timelines Creative mindset with strong visual storytelling instincts Ability to adapt screenplays for mobile-first audience behavior Good understanding of production tech (camera setups, lighting, basic editing flow) Strong ownership mindset, team leadership, and vendor management skills Familiarity with data dashboards / performance metrics to inform creative choices Awareness of Indian audience preferences, tropes, and cultural triggers Prior work on content for micro-drama apps/short-form vertical platforms Comfort with writing or story breakdowns is a plus Where you’ll be? Location - Remote Role Type : Contract (1 Year - renewable model) Why join ShareChat? We believe in creating economic opportunities for our content creators as a shared purpose. Join us to make a tangible impact for regional Indian audiences. Grab an opportunity to solve complex problems powered by our AI and ML recommendation system for over 325 million monthly active users, 80 million creators and key partners. Drive your career growth through our upskilling programs, accelerated by values like speed and ownership. You get a chance to work with top talent across the globe in a collaborative and learning culture. Experience growth in a people-first organisation with unparalleled rewards and employee-centric policies, including ESOPs, monthly childcare allowance, insurance, and more. Know more about us: AI @ ShareChat | AI Projects @ ShareChat Our Story of Scaling Ideas to Reality Our Blog

With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft’s AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment. In the Customer Service & Support (CSS) team we are looking for people with a passion for delivering customer success. As a Technical Support Engineer, you will own, troubleshoot and solve customer technical issues. This opportunity will allow you to accelerate your career growth, hone your problem-solving, collaboration and research skills, and develop your technical proficiency. This role is flexible in that you can work up to 50% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Response and Resolution: You own, investigate and solve customer technical issues, collaborating within and across teams and leveraging troubleshooting tools and practices. Readiness: You lead or participate in building communities with peer delivery roles and, where appropriate, share your knowledge. You develop specific technical and professional proficiency to enable you to resolve customer issues, through training and readiness. Product/Process Improvement: You identify potential product defects and escalate appropriately to resolve, contributing to Microsoft product improvements. Qualifications Required Qualifications: 5+ years technical support, technical consulting experience, or information technology experience OR Bachelor's Degree in Computer Science, Information Technology (IT), or related field AND 3+ years technical support, technical consulting experience, or information technology experience 3+ years of experience supporting SharePoint (Online and/or On-Prem: 2010, 2013, 2016, 2019) and OneDrive for Business. Strong understanding of SharePoint architecture, content deployment, site collections, and retention policies. Exposure to compliance and security features in SharePoint and OneDrive (e.g., DLP, eDiscovery, retention policies). Familiarity with OneDrive sync client, file restore, sharing and permissions, and storage limits. Strong understanding of SharePoint architecture, content deployment, site collections, and retention policies 5. Experience with PowerShell scripting, ULS log analysis, and SharePoint migration tools. Familiarity with Microsoft 365 ecosystem and integration points with SharePoint. Excellent communication and collaboration skills, especially in cross-functional and global teams. Ability to work in rotational shifts and handle critical situations (CritSits) with composure. Key Responsibilities Own and resolve escalated SharePoint and OneDrive issues that are technically complex, time-sensitive, or politically sensitive. Perform in-depth troubleshooting using diagnostic tools, logs, and debugging techniques. Collaborate with Product Engineering Groups for code-level investigations and hotfixes when required. Act as a liaison between frontline support and engineering teams, ensuring clear communication and timely updates. Document and share learnings through knowledge base articles, internal wikis, and readiness sessions. Participate in triage meetings, swarming sessions, and case wellness reviews to ensure backlog hygiene and resolution velocity. Mentor and coach junior engineers, contributing to team capability building. Engage in proactive support initiatives, including readiness content creation and customer health assessments. Language Qualification English Language: fluent in reading, writing and speaking. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft’s AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment. In the Customer Service & Support (CSS) team we are looking for people with a passion for delivering customer success. As a Senior Technical Support Engineer, you will own, troubleshoot and solve complex customer technical issues. This opportunity will allow you to accelerate your career growth, hone your problem-solving, collaboration and research skills, and deepen your technical proficiency. This role is flexible in that you can work up to 50% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Response and Resolution: You own, investigate, and solve complex customer technical issues and act as an advisor to the customer, collaborating within and across teams and leveraging troubleshooting tools and practices. Readiness: You lead in building communities with peer delivery roles and share your knowledge through readiness programs, technical coaching and mentoring of others. You deepen your technical and professional proficiency to enable you to resolve complex customer issues, through training and readiness. Product/Process Improvement: You engage with Microsoft Engineering/ Supportability teams to investigate potential product defects and help develop automation techniques and diagnostic tools driving Microsoft product improvements. Qualifications Required Qualifications: 5+ years technical support, technical consulting experience, or information technology experience OR Bachelor's Degree in Computer Science, Information Technology (IT), or related field AND 3+ years technical support, technical consulting experience, or information technology experience 3+ years of experience supporting SharePoint (Online and/or On-Prem: 2010, 2013, 2016, 2019) and OneDrive for Business. Strong understanding of SharePoint architecture, content deployment, site collections, and retention policies. Exposure to compliance and security features in SharePoint and OneDrive (e.g., DLP, eDiscovery, retention policies). Familiarity with OneDrive sync client, file restore, sharing and permissions, and storage limits. Strong understanding of SharePoint architecture, content deployment, site collections, and retention policies 5. Experience with PowerShell scripting, ULS log analysis, and SharePoint migration tools. Familiarity with Microsoft 365 ecosystem and integration points with SharePoint. Excellent communication and collaboration skills, especially in cross-functional and global teams. Ability to work in rotational shifts and handle critical situations (CritSits) with composure. Key Responsibilities Own and resolve escalated SharePoint and OneDrive issues that are technically complex, time-sensitive, or politically sensitive. Perform in-depth troubleshooting using diagnostic tools, logs, and debugging techniques. Collaborate with Product Engineering Groups for code-level investigations and hotfixes when required. Act as a liaison between frontline support and engineering teams, ensuring clear communication and timely updates. Document and share learnings through knowledge base articles, internal wikis, and readiness sessions. Participate in triage meetings, swarming sessions, and case wellness reviews to ensure backlog hygiene and resolution velocity. Mentor and coach junior engineers, contributing to team capability building. Engage in proactive support initiatives, including readiness content creation and customer health assessments. Language Qualification English Language: fluent in reading, writing and speaking. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft’s AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment. In the Customer Service & Support (CSS) team we are looking for people with a passion for delivering customer success. As a Senior Technical Support Engineer, you will own, troubleshoot and solve complex customer technical issues. This opportunity will allow you to accelerate your career growth, hone your problem-solving, collaboration and research skills, and deepen your technical proficiency. This role is flexible in that you can work up to 50% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Response and Resolution: You own, investigate, and solve complex customer technical issues and act as an advisor to the customer, collaborating within and across teams and leveraging troubleshooting tools and practices. Readiness: You lead in building communities with peer delivery roles and share your knowledge through readiness programs, technical coaching and mentoring of others. You deepen your technical and professional proficiency to enable you to resolve complex customer issues, through training and readiness. Product/Process Improvement: You engage with Microsoft Engineering/ Supportability teams to investigate potential product defects and help develop automation techniques and diagnostic tools driving Microsoft product improvements. Qualifications Required Qualifications: 5+ years technical support, technical consulting experience, or information technology experience OR Bachelor's Degree in Computer Science, Information Technology (IT), or related field AND 3+ years technical support, technical consulting experience, or information technology experience 3+ years of experience supporting SharePoint (Online and/or On-Prem: 2010, 2013, 2016, 2019) and OneDrive for Business. Strong understanding of SharePoint architecture, content deployment, site collections, and retention policies. Exposure to compliance and security features in SharePoint and OneDrive (e.g., DLP, eDiscovery, retention policies). Familiarity with OneDrive sync client, file restore, sharing and permissions, and storage limits. Strong understanding of SharePoint architecture, content deployment, site collections, and retention policies 5. Experience with PowerShell scripting, ULS log analysis, and SharePoint migration tools. Familiarity with Microsoft 365 ecosystem and integration points with SharePoint. Excellent communication and collaboration skills, especially in cross-functional and global teams. Ability to work in rotational shifts and handle critical situations (CritSits) with composure. Key Responsibilities Own and resolve escalated SharePoint and OneDrive issues that are technically complex, time-sensitive, or politically sensitive. Perform in-depth troubleshooting using diagnostic tools, logs, and debugging techniques. Collaborate with Product Engineering Groups for code-level investigations and hotfixes when required. Act as a liaison between frontline support and engineering teams, ensuring clear communication and timely updates. Document and share learnings through knowledge base articles, internal wikis, and readiness sessions. Participate in triage meetings, swarming sessions, and case wellness reviews to ensure backlog hygiene and resolution velocity. Mentor and coach junior engineers, contributing to team capability building. Engage in proactive support initiatives, including readiness content creation and customer health assessments. Language Qualification English Language: fluent in reading, writing and speaking. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft’s AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment. In the Customer Service & Support (CSS) team we are looking for people with a passion for delivering customer success. As a Technical Support Engineer, you will own, troubleshoot and solve customer technical issues. This opportunity will allow you to accelerate your career growth, hone your problem-solving, collaboration and research skills, and develop your technical proficiency. This role is flexible in that you can work up to 50% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Response and Resolution: You own, investigate and solve customer technical issues, collaborating within and across teams and leveraging troubleshooting tools and practices. Readiness: You lead or participate in building communities with peer delivery roles and, where appropriate, share your knowledge. You develop specific technical and professional proficiency to enable you to resolve customer issues, through training and readiness. Product/Process Improvement: You identify potential product defects and escalate appropriately to resolve, contributing to Microsoft product improvements. Qualifications Required Qualifications: 5+ years technical support, technical consulting experience, or information technology experience OR Bachelor's Degree in Computer Science, Information Technology (IT), or related field AND 3+ years technical support, technical consulting experience, or information technology experience 3+ years of experience supporting SharePoint (Online and/or On-Prem: 2010, 2013, 2016, 2019) and OneDrive for Business. Strong understanding of SharePoint architecture, content deployment, site collections, and retention policies. Exposure to compliance and security features in SharePoint and OneDrive (e.g., DLP, eDiscovery, retention policies). Familiarity with OneDrive sync client, file restore, sharing and permissions, and storage limits. Strong understanding of SharePoint architecture, content deployment, site collections, and retention policies 5. Experience with PowerShell scripting, ULS log analysis, and SharePoint migration tools. Familiarity with Microsoft 365 ecosystem and integration points with SharePoint. Excellent communication and collaboration skills, especially in cross-functional and global teams. Ability to work in rotational shifts and handle critical situations (CritSits) with composure. Key Responsibilities Own and resolve escalated SharePoint and OneDrive issues that are technically complex, time-sensitive, or politically sensitive. Perform in-depth troubleshooting using diagnostic tools, logs, and debugging techniques. Collaborate with Product Engineering Groups for code-level investigations and hotfixes when required. Act as a liaison between frontline support and engineering teams, ensuring clear communication and timely updates. Document and share learnings through knowledge base articles, internal wikis, and readiness sessions. Participate in triage meetings, swarming sessions, and case wellness reviews to ensure backlog hygiene and resolution velocity. Mentor and coach junior engineers, contributing to team capability building. Engage in proactive support initiatives, including readiness content creation and customer health assessments. Language Qualification English Language: fluent in reading, writing and speaking. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

Job Description Demonstrate good attention to detail and show pride in the work produced. Having an understanding of the UK and European regulations applicable to the discipline and how to demonstrate this in project execution. Have a working understanding of latest electrical design software packages to allow the allocation / direction of work on projects. Amtech / Trimble pro-design for LV design Relux/Dialux for lighting Have understanding of working with Revit MEP or other 3D design software to allow the allocation / direction of work on projects. Have an ability to sketch and communicate technical detail graphically and effectively. Ability to develop electrical design layouts and LV single line diagrams in AutoCAD. Able to collaborate with other disciplines including mechanical engineers, architects, civil and structural engineers, etc Able to communicate effectively (both internally within WSP and externally). Responsibilities Undertake electrical services designs from feasibility stage, concept design stage to detailed design stage (i.e. RIBA Stage 4) covering: Low voltage distribution systems Low voltage single line diagrams Low voltage standby generation LV discrimination studies UPS systems Cable calculations (via software and by hand) Distribution Board schedules Lighting calculations (via software and by hand) Small power Fire alarms Intruder detection . Access control & security systems Data cabling and outlets Lightning protection Technical writing skills such as feasibility reports and design reports Technical review skills such as review of Contractor’s submissions Data analysis skills such as ability to analyse half hour metered data Qualifications Good interpersonal skills and able to work as part of a multi-discipline team. Versatile, reliable and resourceful Customer focus, commitment to quality management and problem solving. Experience in electrical engineering design on capital projects. Experience of motor controls including variable speed drives.