Wintel Administrator L3

# Freepost

Designation: Wintel Administrator
Location: Gurgaon
Relevant Experience: 7-9 Years of experience
Qualification: B. E/ B. Tech/BCA/ MCA
Certification Required: ITIL

Key roles and responsibilities:
Server & System Management

• Harden systems as per Customer guidelines before production release.
• Upgrade server OS to latest recommended versions.
• Perform daily health checks (CPU, disk, logs, services); maintain a checklist.
• Provide monthly uptime and service call reports.
• Conduct health checks using Customer's tools.

Incident & Change Management

• Manage server incidents and perform root cause analysis.
• Coordinate patching, firmware updates, and service packs per SOPs and change process.
• Schedule and manage downtime for maintenance.

User & Access Management

• Manage user accounts, roles, access, passwords, and groups.
• Enforce password policies and remove/change default credentials.
• Maintain user access documentation and audit reports.

Storage & Backup

• Monitor and manage storage, shares, DAS, disk partitions.
• Ensure backup policies align with changes; troubleshoot disk/storage issues.
• Report on storage incidents and changes.

Service Availability & Performance

• Ensure services (DNS, DHCP, Mail, VPN, FTP, etc.) are up per SLA.
• Monitor performance; take action on non-performance.
• Run scripts for operational efficiency.

Hardware & Vendor Coordination

• Coordinate hardware break-fix and third-party vendor activities.

Security & Compliance

• Adhere to Customer’s security policies.
• Monitor and report account usage and violations.
• Implement system classification and quality access controls.

Other Tasks

• Coordinate new server/service setups.
• Manage print servers and resolve printing issues.
• Ensure orderly system start-up/shutdown.

Job Types: Full-time, Permanent

Benefits:

• Health insurance
• Provident Fund

Schedule:

• Morning shift

Work Location: In person