Wintel Administrator L3

7 - 9 years

0 Lacs

Posted:2 weeks ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

# Freepost

Designation: Wintel Administrator
Location: Gurgaon
Relevant Experience: 7-9 Years of experience
Qualification: B. E/ B. Tech/BCA/ MCA
Certification Required: ITIL

Key roles and responsibilities:
Server & System Management

  • Harden systems as per Customer guidelines before production release.
  • Upgrade server OS to latest recommended versions.
  • Perform daily health checks (CPU, disk, logs, services); maintain a checklist.
  • Provide monthly uptime and service call reports.
  • Conduct health checks using Customer's tools.

Incident & Change Management

  • Manage server incidents and perform root cause analysis.
  • Coordinate patching, firmware updates, and service packs per SOPs and change process.
  • Schedule and manage downtime for maintenance.

User & Access Management

  • Manage user accounts, roles, access, passwords, and groups.
  • Enforce password policies and remove/change default credentials.
  • Maintain user access documentation and audit reports.

Storage & Backup

  • Monitor and manage storage, shares, DAS, disk partitions.
  • Ensure backup policies align with changes; troubleshoot disk/storage issues.
  • Report on storage incidents and changes.

Service Availability & Performance

  • Ensure services (DNS, DHCP, Mail, VPN, FTP, etc.) are up per SLA.
  • Monitor performance; take action on non-performance.
  • Run scripts for operational efficiency.

Hardware & Vendor Coordination

  • Coordinate hardware break-fix and third-party vendor activities.

Security & Compliance

  • Adhere to Customer’s security policies.
  • Monitor and report account usage and violations.
  • Implement system classification and quality access controls.

Other Tasks

  • Coordinate new server/service setups.
  • Manage print servers and resolve printing issues.
  • Ensure orderly system start-up/shutdown.

Job Types: Full-time, Permanent

Benefits:

  • Health insurance
  • Provident Fund

Schedule:

  • Morning shift

Work Location: In person

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