Posted:3 days ago|
Platform:
Work from Office
Full Time
Key Skillsets Required:
• Windows Operating systems support.
• L3 level experience in Windows Operating systems support.
• Good Experience in Terminal servers (Admin mode) & Windows Clustering.
• Basic knowledge on Storage, Networking, Firewall and backup Applications/devices.
• Experience in VMware components.
• Performance and/or network trace analysis for Servers.
• Working knowledge in Scripting and Automation.
• Problem solving Capability in IBM, HP and Dell Hardware.
• Problem determination and resolution within SLA's.
• Should be able to Perform Root Cause Analysis for the incidents.
• Should be able to do Capacity Planning.
• Handle L2/L3 technical escalations.
• Ability to acquire new skills & keep them updated.
• Work with Local & Global Teams.
• Ability to quickly analyze & diagnose technical problems.
• Independently generates solutions based on analytical, technical skills and business knowledge.
• Mentor and train other team members.
• Willing to Work on Shifts based on the projects need.
• Microsoft and other technical/industry certifications desirable.
• Proactive and clear communication skills.
• Quality and Process Knowledge.
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