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3.0 - 8.0 years

10 - 12 Lacs

Mumbai

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Jobs At CCIL - ccil - The Clearing Corporation of India Limited Job Description of : Endpoint Security Support Executive Job Title : Assistant Manager II Department : Information Technology Reports To : Senior Manager Experience : 2 /3 Years of work experience Preferred Qualification : Diploma in Engineering/Any Graduation Degree Required Qualification : Diploma in Engineering/Any Graduation Degree Skill, Knowledge & Trainings : Excellent command / highly proficient in spoken and written English Should have Exceptional customer service skills. Troubleshooting skills for Windows Operating Systems (OS). Should have working knowledge of softwares/tools used for management of Antivirus, Inventory, Application control, Windows Patches & Builds & Browser security. Proficient knowledge of computer systems and its peripherals. Microsoft trainings on Server / Client OS Fundamentals & Security preferred. Core Competencies : Excellent in teamwork with a strong sense of responsibility, accountability, reliability, and commitment Self-motivated & Self starter Ability to quickly adapt to new technologies Ability to thrive on challenges/pressure Ability to manage task flow and complete assigned project on time Demonstrate solid time management, communication, decision making, human relations, organizational skills and ability to set and manage priorities in a results-oriented way Have an analytical nature in order to determine the underlying reason for a particular problem. Solve non-standard issues that may require analytical and conceptual thinking Functional Competencies : Security Products Related Support for the following. Antivirus / EndPoint Detection & Response (EDR), Extended Detection & response (XDR). Endpoint Patch Management. Application Whitelisting Solution. Data Loss Prevention (DLP) Management. Performing Health-check exercises to ensure Compliance enforcement & adherence of all systems beings managed. Logging call with OEMs / Service providers for various issues and vulnerability related closure. Additional Competencies Strong technical knowledge of Microsoft product line including Windows & Client Operating Systems & MS Office IT asset tracking knowledge and related documentation. Expertise in advance level troubleshooting of incidents impacting end users. Capacity management of Servers hosted in virtualized environments. Adhere to system security practices. Support multiple users in a timely and efficient manner, following timely escalation process/procedures. Research, resolve, respond to, and document appropriate user inquiries, as requested. Escalate or re-assign issues as needed to appropriate resources for resolution. Good knowledge of Local Area Network infrastructure. Knowledge on basic handling of Virtual hosted Servers. Effective Co-ordination with various support teams/departments /vendors. Proficiency in Email and Telephonic communication. Ability to multi-task and prioritize workload Ability to make independent decisions when required for problem resolution. Job Purpose : Maintenance of Compliance of End user Windows systems by effective management of Security products of Antivirus, EDR & XDR, Windows Security Patches, Application Whitelisting solution & Data Leakage Solution. Area of Operations : Onsite & Remote Technical support to CCIL/CDSL/LEIL users & Onsite consultants Key Responsibility : Using centralized ticketing system for receiving & closing support related calls. Ensure support tickets are responded to in a timely manner and resolved in accordance to predefined company standards. Running day to day Server & Application checklists as part of Server / application management. Submission of monthly / quarterly reports for applications / servers being managed. Maintenance & Submission of various documentation & reports for Audits. Maintaining the build environments for all products and platforms. Adhere to Asset Management procedures, ensuring assets are fully tracked & information is maintained throughout its lifecycle in a timely fashion. Plan, execute and finalize procurement for technology spending across the organization. Experience in obtaining quotes from vendors and negotiations. Management of End user centralized Application Softwares used for Browser management, Asset Inventory management, Antivirus management. Patch management. Management of Voice Recording Systems (VRS). Management of onsite AMC vendor team to ensure call resolution is within agreed Service Level Agreement (SLA). Setup and support for hosting meeting via softwares such as Cisco Webex / Zoom. Audio / video conference systems setup such as Polycom / Blue Jeans. Vendor management. Replacement / Upgrade of hardware / software in line with organizations Asset Obsolescence policy & procedure. Assessment of VA/PT (Vulnerability Assessment / Penetration Test) reports and related work for closure of vulnerabilities. Day to Day investigation work related to SOC (Security Operation Centre) alerts & reports. Planning & Executing BCP for various applications being managed. Performing Health-check exercises to ensure Compliance enforcement & adherence of all systems beings managed. Provide technical support to onsite and remote personnel to ensure prompt restoration of service on a variety of systems and applications. Installation, configuration, maintenance and troubleshooting of existing endpoint environments including imaging and complete system setups.

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2.0 - 17.0 years

20 - 25 Lacs

Hyderabad

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Career Category Information Systems Job Description Join Amgen s Mission of Serving Patients At Amgen, if you feel like you re part of something bigger, it s because you are. Our shared mission to serve patients living with serious illnesses drives all that we do. Since 1980, we ve helped pioneer the world of biotech in our fight against the world s toughest diseases. With our focus on four therapeutic areas Oncology, Inflammation, General Medicine, and Rare Disease we reach millions of patients each year. As a member of the Amgen team, you ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives. Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career. Sr Manager Information Systems -Automation & Analytics What you will do Let s do this. Let s change the world. In this vital role you will be the Automation Lead. You will be working with a dedicated team to lead the Digital Workplace Experience (DWX) organization in developing a comprehensive & agile automation program that is focused on reducing manual processes, operational spend, security risk & increasing self-service across the DWX ecosystem. The DWX (Digital Workplace Experience) team is responsible for the design, development, delivery, and life cycle of Amgen s End User Technology services which include user PCs, mobile devices; printers, communication tools including Audio/Video teleconference/meeting support, Email Messaging; and collaboration tools including Office 365, SharePoint Online, Box, and Yammer. The team consists of cross-disciplinary IT professionals who understand how to deliver services that span infrastructure, applications, and customer experiences. Roles & Responsibilities: Operate as Automation lead for Digital Workplace Experience team, leading solution design, service delivery and end-to-end oversight & governance for all DWX Automation projects. Deliver and continually improve the Automation Solution Architecture. Lead team of technologists focused on developing automations & supporting DWX as functional SMEs. Engage the business to understand their business requirements and current processes, and help find ways to improve processes using Services within Power Apps, Flow, Azure Apps, ServiceNow, etc. Align with enterprise automation standards & testing frameworks for development and run. Partner with DWX operations, engineering, and other internal & external teams to identify & implement opportunities to Stop, Simplify & Automate processes globally. Optimize existing run operations by building web/mobile tools that deliver enterprise outcomes. Mentor and provide technical guidance to all DWX staff on automating & simplifying their processes. Evaluate automation for emerging trends such as IoT, AI, Blockchain, etc. Interact with business users, SaaS providers & partners to understand & document business requirements, data integration flows, security or compliance requirements. Design automated process solutions in accordance with standard design principles and conventions, that are efficient, well structured, maintainable, and easy to understand. Translating strategic opportunities and emerging technology solutions into tangible pragmatic executable plans. What we expect of you We are all different, yet we all use our unique contributions to serve patients. Basic Qualifications: Doctorate degree / Masters degree / Bachelors degree and 12 to 17 years of IT Architecture, software engineering and process automation. Functional Skills: Deep technical knowledge of MDM, cloud/SaaS platforms, collaboration & communication technologies, enterprise security. Strong Operating System (Linux, Windows, iOS), network and security fundamentals e.g. understanding of networking protocols & applications (TCP/IP, load balancing, firewalls etc.) 3+ years of hands-on development experience with Office 365 tools including Power Apps, Flow, Azure Apps etc. 3+ years of hands-on development experience with leading RPA platforms, such as UiPath, Automation Anywhere, Blue Prism etc. 4+ years of experience with web service technologies and programming languages such as SOAP, REST, Python, Java, C#/.NET framework, JSON, HTML/XML/XAML, JavaScript, Linux, PowerShell etc. 2+ years of experience working with scrum framework. Deep knowledge of standard processes across the SDLC and software testing methodologies, tools, and processes. Experience in Software Engineering, DevOps, or System Administration with automation focus Experience with software development practices Continuous Integration, Continuous Delivery, and Source Code Management, object-oriented design, web development frameworks or software design patterns Understanding or experience of Cloud Integration - familiarity with SaaS, iPaaS/PaaS & IaaS based Application delivery models Knowledge of ITIL Service Management framework Excellent verbal and written communication skills to present process improvements to peers & leadership. Strong leadership/consultative, collaboration, project management, service delivery and process improvement skills to facilitate alignment across multiple global geographies and functions. Professional Certifications: Scaled Agile Framework (SAFe) for Teams (preferred) Soft Skills: High degree of initiative and self-motivation. Ability to handle multiple priorities successfully. Team-oriented with a focus on achieving team goals. Excellent analytical and troubleshooting skills. Ability to work effectively with global and virtual teams. What you can expect of us As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we ll support your journey every step of the way. In addition to the base salary, Amgen offers competitive and comprehensive Total Rewards Plans that are aligned with local industry standards. Apply now and make a lasting impact with the Amgen team. careers.amgen.com As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease. Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. .

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7.0 - 12.0 years

12 - 17 Lacs

Noida

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Reporting To: Lead Digital Workplace Engineer (Germany) Job Summary We are looking for a Senior Digital Workplace Engineer based in Noida to play a pivotal role in delivering world-class end-user IT support and driving operational excellence across collaboration tools, endpoint management, and onboarding workflows. This remote role requires close collaboration with the Germany-based lead and participation in global service delivery. You will act as both a senior engineer and operational coordinator for the offshore team, ensuring SLA compliance, knowledge management, and user satisfaction. Key Responsibilities: Act as the offshore lead for Digital Workplace services, coordinating with the onsite Senior DWP Engineer in Germany Provide advanced support for Microsoft 365 (Teams, Outlook, SharePoint), Azure AD, Intune, and endpoint devices (Windows, Mac, iOS) Oversee onboarding and offboarding processes, ensuring timely device provisioning, access setup, and policy compliance Drive resolution of complex incidents and service requests logged in Jira Service Management (JSM) Administer Intune and MDM policies to enforce device compliance, patching, and security controls Monitor ticket queues, escalate as required, and ensure accurate SLA tracking and reporting Support deskside teams virtually by advising on issue resolution, especially for hardware or local network issues Maintain and continuously improve SOPs and knowledge base content in Confluence Analyze support trends and recommend improvements to enhance efficiency and first-contact resolution Participate in service review meetings, governance reporting, and CSI initiatives with global stakeholders Strong technical expertise in: Microsoft 365 suite (Teams, SharePoint, Outlook) Azure Active Directory (MFA, Conditional Access, RBAC) Microsoft Intune and Mobile Device Management (MDM) Required Skills & Experience: 5 7 years of experience in IT support or Digital Workplace engineering, with 2+ years in a senior or lead role Experience with Jira Service Management and Confluence (or similar tools) Proven ability to coordinate support operations remotely and collaborate with global teams Excellent problem-solving, documentation, and communication skills Familiarity with ITIL processes including incident, request, access, and knowledge management Fluent in English; able to work in Central European Time zone overlap Preferred Qualifications ITIL v3/v4 Foundation certification Exposure to AI/automation in IT support (e.g., virtual agents, ticket deflection) Familiarity with endpoint security monitoring tools and compliance protocols (e.g., QRadar, Splunk) Experience supporting hybrid workforces in global enterprises

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2.0 - 5.0 years

20 - 25 Lacs

Gurugram

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Expertise ASP.Net Technical Architecture Apply Now View Job Technical Architect / Senior Technical Architect .NET - Gurugram, India Qualification :- Graduate , Post Graduate (Any) Key Skills :- Technical Architecture, MySQL, ASP.Net, Architecture, Software Developments, VMWare, Javascripts SQL, Java Framework, Senior Techincal Architecture, .Net, Code review. Roles and Responsibilities Understand company needs to define system specifications. Plan and design the structure of a technology solution. Communicate system requirements to software development teams. Evaluate and select appropriate software or hardware and suggest integration methods. Oversee assigned programs (e.g. conduct code review) and provide guidance to team members. Assist with solving technical problems when they arise. Ensure the implementation of agreed architecture and infrastructure. Address technical concerns, ideas and suggestions. Monitor systems to ensure they meet both user needs and business goals. Lead the architectural design and optimization of ASP.NET and Windows Applications, ensuring robustness, scalability, and performance. Collaborate with cross-functional teams to gather and translate business requirements into technical solutions and the creation of detailed architecture design (Database/Application). Conduct in-depth technology evaluations, recommending and implementing the latest ASP.NET frameworks, Windows application technologies, and SQL database enhancements. Drive the development of architectural patterns aligned with the long-term vision of our software products. Perform comprehensive code reviews, ensuring adherence to ASP.NET, Windows Applications, and SQL coding standards and architectural guidelines. Conduct planned and unplanned audits . Requirements and Skills Proven experience as a Technical Architect. Hands-on experience with software development and system administration . Understanding of strategic IT solutions. Experience in project management and service-oriented architecture (SOA). Knowledge of selected coding languages (e.g. JavaScript, Java). Familiarity with various operating systems (e.g. Windows, UNIX) and databases (e.g. MySQL). Experience in cloud technologies (e.g. VMware). Excellent communication skills. Problem-solving aptitude. Organizational and leadership skills. BSc/BA in Computer Science, Engineering or a related field. Perks and Benefits 5 Days Working, Medical Insurance Position : Sr. Software Developer

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3.0 - 5.0 years

7 - 8 Lacs

Bengaluru

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About Us: Tessolve offers a unique combination of pre-silicon and post-silicon expertise to provide an efficient turnkey solution for silicon bring-up, and spec to the product. With 3200+ employees worldwide, Tessolve provides a one-stop-shop solution with full-fledged hardware and software capabilities, including its advanced silicon and system testing labs. Tessolve offers a Turnkey ASIC Solution, from design to packaged parts. Tessolve s design services include solutions on advanced process nodes with a healthy eco-system relationship with EDA, IP, and foundries. Our front-end design strengths integrated with the knowledge from the backend flow, allows Tessolve to catch design flaws ahead in the cycle, thus reducing expensive re-design costs, and risks. We actively invest in the R&D center of excellence initiatives such as 5G, mmWave, Silicon photonics, HSIO, HBM/HPI, system-level test, and others. Tessolve also offers end-to-end product design services in the embedded domain from concept to manufacturing under an ODM model with application expertise in Avionics, Automotive, Industrial and Medical segments. Tessolve s Embedded Engineering services enable customers a faster time-to-market through deep domain expertise, innovative ideas, diverse embedded hardware & software services, and built-in infrastructure with world-class lab facilities. Tessolve s clientele includes Tier 1 clients across multiple market segments, 9 of the top 10 semiconductor companies, start-ups, and government entities. We have a global presence over 12 countries with office locations in the United States, India, Singapore, Malaysia, Germany, United Kingdom, Canada, UK, Japan, Taiwan, Philippines, and Test Labs in India, Singapore, Malaysia, Austin, San Jose. Job Location : Pune What youll do Role involves validation & coordinatingQA activities for the WiFi testing. Develop, review and modify test plans based on new feature requirement. Writingand developing testing procedures. Failure debugging and interaction withdevelopment team for logical conclusion of the issues. Test results analysis, report preparation and documentation showing correctiveactions for the issues. Work with different teams (development, SAE etc) toanalyse and debug field issues. Understanding of design docs and specificationsfor new feature development. Have scripting knowledge to automate the newfeatures. Work on customer use case execution and collecting data for customerevaluation during design win process. Who you are BE/B.Tech/ ME/ M.Tech - Wireless Communication, Electronics &Communication, Computer Science Experience 03-5 yrs Good knowledge of Wi-Fi protocols and standards like 802.11a/b/g/n/ac/ax/e/w Good working knowledge on WLAN security like WPA2/WPA3. Enterprise securitywith different EAP types Good working knowledge on analysis tools like Omnipeek, Wireshark. Traffictools like iperf and chariot. Tools and utilities like supplicant, hostapd,RADIUS Servers Good debugging skills and hands on with tools like TCPdump, logcat etc Good working experience with different operating systems like Linux, RTOS,Windows and Android. Experience in test plan writing, executing and finding functional/performancerelated bugs Experience in test bed Creation/Management, Baseline Test setup. Good understanding of Analog & Digital modulation and networking concepts. Good knowledge on scripting languages like python, TCL, perl. Strong written and verbal communications. Experience in documentation forcorrective actions and analysis of issues. Knowledge on Regulatory & Wi-Fi Alliance certification will be additionalasset. Tessolve Semiconductor Private Limited, as well as its affiliates and subsidiaries ( Tessolve ) does not require job applicants to make any payments at any stage of the hiring process. Any request for payment in exchange for a job opportunity at Tessolve is fraudulent and should be ignored. . Tessolve is not responsible for any losses incurred due to such fraudulent activities

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8.0 - 10.0 years

7 - 8 Lacs

Pune

Work from Office

SailPoint, the industry leader in Identity Security, is seeking an experienced and dynamic IT professional to support SailPoint crew members. This position will be responsible for providing technical support to SailPoint crew members in their respective region as well as coordinating escalations, logistics and other support needs for team members globally. Responsibilities Be the first point of contact for all technical support issues Escalate trouble tickets to our infrastructure and development teams as appropriate Coordinate end user support with other Helpdesk team members or teams Perform basic Active Directory/O365 administrative tasks Perform hardware and software maintenance / troubleshooting on all end user equipment Perform preventative maintenance on equipment and software Provide support and assistance to local and remote employees Track and document your work clearly and efficiently Assist with administering new and existing systems and software Create documentation of solutions to reported issues, resolution steps, support procedures Document processes and take inventory of systems Perform other duties as assigned The first 30 days, the support specialist will: Meet the teams and get to know our services and their consumers Become comfortable supporting their areas of expertise Make connections within the team and consume knowledge articles to begin to understand the SailPoint way Expected to gain familiarity with SailPoint s tech stack and the general workflow of how to provide basic support in the SailPoint environment (password resets, MFA reset, locked accounts, etc). Should be able to provide support to more basic issues. By the end of 60 Days, the support specialist will: Coordinate with end user support and other Helpdesk teams/team members Confidently address incidents and requests across our spectrum of services Join meetings as required and support end users across locations and time zones Independently manage end-user support devices and supporting applications platforms By the end of 90 Days, the support specialist will: Contribute to the existing, on-going and new projects/applications Recommend and apply environmental changes to strengthen our services Speak confidently to the standards and services the team provides Effectively coordinate and communicate with cross-functional teams Display teamwork skills supporting users within a global environment Minimum Requirements: Experience creating documentation, how to articles or equivalent Proven troubleshooting abilities with a strong customer service orientation Ability to effectively prioritize and execute tasks, be organized and manage your time Ability to exercise good judgement Ability to setup, install, configure, and troubleshoot basic Windows and Mac applications Excellent oral and written communication skills Excellent self-task management skills Familiarity with setup, install, and configure of Android and iOS devices preferred Familiarity with automated provisioning tools, service desk software preferred Customer service oriented

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2.0 - 4.0 years

4 - 6 Lacs

Bengaluru

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Scope: Batch Monitoring Taking ownership of customer issues reported and seeing problems through to resolution Researching, diagnosing, troubleshooting and identifying solutions to resolve system issues Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams Incident and problem management, change management, along with service requests within the SLA Proactively suggesting improvements and fixes for various issues (Technical, process and business related) Maintenance of Pre-production environment Patch Deployments, testing of patches in pre-production environments Purge activities, other regular maintenance activities Provide assistance with technical issues Produce reports for internal purpose and as per customer requirements Communicate with customers on resolution of various issues Work in shifts What are we looking for: Software: Good knowledge in PL/SQL, Windows, Oracle, Unix and shell scripting, able to write the scripts/debug the issues. 2-4 years of relevant experience Willing to work in 24*7 support operations Good understanding of support processes (Incident, change, problem). Good communication and interpersonal skills What you ll do: L2 Application Support Work on system improvements If you want to know the heart of a company, take a look at their values. Ours unite us. They are what drive our success and the success of our customers. Does your heart beat like oursFind out here: Core Values

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1.0 - 6.0 years

2 - 5 Lacs

Pune

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Job Title: IAM Engineer - Identity and Access Management Location: Hinjewadi, Pune Experience: 1+ Years Employment Type: Full-Time Notice Period: Immediate ONLY -- MAX 15 Days Key Responsibilities: Deploy, configure, and manage the 1Kosmos SAMAL (Secure Access Managed Authentication Layer) platform. Integrate 1Kosmos with enterprise systems and directories such as Active Directory (AD) , LDAP , and Azure AD . Manage identity lifecycle processes: onboarding, offboarding, access provisioning and deprovisioning . Develop and maintain authentication workflows including biometric , passwordless , and MFA (multi-factor authentication) . Monitor, troubleshoot, and resolve issues with user access , SSO , and authentication flows. Work with security teams to enforce access policies and compliance controls . Collaborate with application teams to integrate 1Kosmos with internal and third-party applications using SAML , OAuth , and OpenID Connect . Prepare and maintain technical documentation , SOPs , and user guides for IAM solutions. Participate in audits and compliance activities related to identity governance and access controls. Desired Skills: Hands-on experience with 1Kosmos BlockID or similar IAM platforms such as Okta , Ping , ForgeRock . Strong understanding of SAML , OAuth 2.0 , OpenID Connect , and MFA . Hands-on experience with Linux/AIX/Windows environments. Knowledge of directory services like Active Directory and LDAP . Familiarity with identity federation , access reviews , and zero trust architectures . Experience working with RESTful APIs , JSON , and scripting (e.g., PowerShell , Python ). Excellent problem-solving , troubleshooting , and communication skills. Interested candidates can share their updated resume to: anurag.yadav@softenger.com WhatsApp: 7385556898 Please include the following details with your resume: Updated Resume Total Experience Relevant Experience Current CTC Expected CTC Current Location Are you willing to relocate to Pune?

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6.0 - 11.0 years

9 - 14 Lacs

Bengaluru

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Job Title: Senior Platform DevOps Engineer Location: Bangalore, India Employment Type: Full-time Working Style: Hybrid Experience:6+ years of releavant experience We are seeking a talented and experienced Senior Platform DevOps & Site Reliability Engineer to join our Strategic Technology Group (STG) in Bangalore STG is a core part of our technology organisation, supporting three main solution lines: Pricing, Capital, and Life This role will primarily focus on supporting all three products You ll be part of a high-impact team enabling the reliable, scalable, and secure delivery, working closely with global colleagues, as well as consultants and business development teams Aon is in the business of better decisions At Aon, we shape decisions for the better to protect and enrich the lives of people around the world As an organization, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed What the day will look like DevOps & Platform Engineering Design, implement, and manage infrastructure using Terraform Deploy and manage applications on Azure, utilizing Azure DevOps for CI/CD pipelines Experience in creating Infrastructure AWS & Azure cloud Proven experience with Azure Kubernetes Service (AKS) and Azure Container Service (ACS) Develop and maintain automation scripts using PowerShell Implement and manage CI/CD deployment processes, including Azure DevOps Deploy Deploy and manage containerized applications using Docker and Kubernetes Provide support and troubleshooting for deployment and infrastructure issues Participate in Change Advisory Board (CAB) meetings to assess and approve changes Utilize configuration management tools such as DSC, Ansible, Puppet, or Salt Package and deploy software using Chocolatey Build and manage disk images using Packer (HashiCorp) Administer and optimize MS SQL databases Maintain general Windows/Linux sysadmin tasks, including AD, DNS, IIS, and user permissions Implement and manage web technologies, including load balancers, reverse proxies, and API management tools Manage DNS and security settings using Cloudflare Develop automation scripts and tools using Python Reduce operational toil through automation and standardized runbooks How this opportunity is different A chance to work on mission-critical platforms supporting global insurance and financial services clients Opportunity to collaborate with global teams and grow your skills in both DevOps and Site Reliability Engineering A forward-thinking technology culture with a focus on innovation, learning, and automation Skills and experience that will lead to success Deep experience with Microsoft Azure and Amazon Web Services (AWS) Experience with building CI/CD pipeline for Windows-based applications Fluent in Windows administrations Skilled in Terraform, PowerShell, and scripting languages (Python, Bash, etc ) Familiarity with configuration management tools (DSC, Ansible, Puppet, Salt) Understanding of software packaging and deployment using Chocolatey Experience with Packer for disk image management Solid understanding of MS SQL database administration General sysadmin experience with Windows/Linux environments Knowledge of web technologies and Cloudflare Experience with Python scripting Hands on experience with Docker and Kubernetes AWS, Azure & Terraform Certifications Desirable Skills: Experience with hybrid and multi-cloud deployments Experience writing complex Terraform & Powershell scripts Container and orchestration experience with Docker, Kubernetes, and AKS Exposure to GitOps practices and modern CI/CD toolchains like Azure DevOps Strong communication skills with the ability to collaborate across global teams Prior experience supporting complex enterprise platforms delivered to external clients Ability to thrive in a collaborative, fast-paced, and agile environment How we support our colleagues In addition to our comprehensive benefits package, we encourage an inclusive workforce Plus, our agile environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon Furthermore, all colleagues enjoy two Global Wellbeing Days each year, encouraging you to take time to focus on yourself We offer a variety of working style solutions for our colleagues as well Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential As a result, at Aon, you are more connected, more relevant, and more valued Aon values an innovative and inclusive workplace where all colleagues feel empowered to be their authentic selves Aon is proud to be an equal opportunity workplace Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status We are committed to providing equal employment opportunities and fostering an inclusive workplace If you require accommodations during the application or interview process, please let us know We will work with you to meet your needs and ensure a fair and equitable experience

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5.0 - 7.0 years

9 - 13 Lacs

Kolkata, Mumbai, New Delhi

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Join us in revolutionizing customer experiences with our client, a global leader in cloud contact center software. We bring the power of cloud innovation to enterprises worldwide, empowering businesses to deliver seamless, personalized, and joyful customer interactions. The Team The Voice Client team delivers crucial voice call capabilities for our customer call/contact center solutions. Our focus is on smooth and high audio quality to enhance the customer experience. We develop native applications for Mac OS and Windows OS, as well as web-based applications using the latest web technologies. Our direct interaction with customers allows us to promptly address their concerns and use their feedback to continually improve the product for an exceptional customer experience and added business value. Responsibilities: Contribute to the robust development of the global voice platform through comprehensive design, development, and testing processes, ensuring high availability and scalability. Using C++ as the main programming language, write high-quality code adhering to best practices. Actively participate in code reviews to maintain code integrity and quality. Enhance system capabilities ensuring compatibility with Google Cloud platform. Identify and troubleshoot solutions, determining root causes of issues and providing detailed Root Cause Analysis reports. Contribute to CI/CD automation pipelines to support the builds, deployments, and upgrades of voice services for customers. Respond promptly to production issues, collaborating with the team to restore services promptly. Demonstrate proficiency in creating technical documentation to facilitate system maintenance and troubleshooting. Effectively communicate with peer development teams engaged in joint projects, fostering collaboration and knowledge sharing. Understand and apply performance and scalability principles in software development to optimize system efficiency. 5+ years of industry experience in software development and troubleshooting VOIP protocols like SIP, RTP, RTCP and/or WebRTC 5+ years of expertise in C++ programming on both Windows and macOS platforms. Hands-on experience

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2.0 - 5.0 years

2 - 5 Lacs

Pune

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Roles & Responsibilities: Construction and Installation: Carpenters build frameworks, install doors, windows, flooring, and other fixtures, and construct stairs, partitions, and rafters. Repair and Maintenance: They repair and maintain existing wooden structures, including furniture, doors, windows, and other fixtures. Material Handling and Preparation: Carpenters measure, cut, shape, and smooth wood and other materials according to blueprints, sketches, and instructions. Tool Proficiency: They use a variety of hand and power tools, including saws, drills, hammers, and nail guns, to complete their work. Blueprint Reading: Carpenters interpret blueprints, sketches, and other plans to understand project specifications and ensure accurate construction. Job Type: Full Time onsite Job Location: Baner Pune

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1.0 - 4.0 years

9 - 12 Lacs

Kolkata, Mumbai, New Delhi

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IT Services Analyst Location: India Ref: REF2543Q Job Function: Information Technology Company Description At Smiths we apply leading-edge technology to design, manufacture and deliver smarter engineering solutions for mission-critical applications, solving some of the worlds toughest problems for our customers, our communities and our world. We are a FTSE100, global business of around 15,000 colleagues, based in 50 countries. Our solutions have a real impact on lives across the planet, enabling industry, improving healthcare, enhancing security, advancing connectivity, and supporting new homes. Our products and services are often critical to our customers operations, while our proprietary technology and high service levels help create competitive advantage. We welcome colleagues with a curious mind, who are happy with responsibility, enjoy a challenge and are attracted by the idea of working at a business with an almost 170-year history of innovation, and four global divisions, all experts in their field. Job Description The IT Services Analyst is responsible for all handling all Tier 1/ 2 / 3 tickets and deployment / support activities relating to all personal computing devices and associated software under the direction of service delivery manager. The function is responsible for ensuring the defined customer care philosophy is adhered to and driving efficiency, effectiveness and customer satisfaction to all BIS customers. To work alongside colleagues to ensure support incidents are resolved within standard BIS SLA s. Identify, log, research and resolve technical problems or requests and ensure support incidents are resolved within standard BIS SLT s. Respond to phone calls, emails and web form requests for technical support and attempt to resolve on first contact. Support for all Smiths Projects and Initiatives as required to ensure successful implementation across Smiths. Collaborate and work with colleagues around the globe from different functions, vendors and service providers as required. Qualifications Responsibilities: Support the OS installation, troubleshooting and support of all Windows PC, laptops / desktops / workstations, as well as iPhone & Android cell phone support Manage tickets and service requests to BIS standards and ensure BIS SLT targets are met . Provide tier 1/2/3 technical / remote support to all Smiths employees. Monitor and ensure responses to incidents and service requests are within specified Service Level Agreements Provide support to Manufacturing environment for hand scanners, label printers and other manufacturing devices connected via network Assist the GSD / Client Services Supervisor and support other GSD / Client Services Analyst in the implementation and maintenance of policies, procedures and associated training plans Provide necessary support to ad-hoc projects for BIS Enable provisioning of desktop devices when required Provide knowledge transfer and training to colleagues as required Prepare and deliver devices to final customers Monitor and ensure responses to incidents are within standard SLA s Support VIP and senior management Regularly monitor & manage the local ISP s to address any issues / downtime and bandwidth are operating effectively at all sites. Regular review of IT assets by working closely with CS team in terms of stock and to support any break fix and new hire support. Availability to travel to support other Smiths locations / sites as and when required. Technical skills: Experience in a customer service oriented, customer support environment and IT service desk environment desire. Experience in hardware, software, operating systems, networking, remote connectivity knowledge and Workstation management support Experience with Windows10/11, Microsoft Business Products, LAN/WAN, Microsoft O365 products (Teams, OneDrive, Outlook). Workstation management and desk side support Strong communication and collaboration skills Ability to organize and manage multiple tasks and priorities. Knowledge of ITIL Service Delivery processes Experience of working in a Customer Support environment Experience in VIP support. Maintain confidentiality of information; communicate effectively with the more difficult customers

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12.0 - 22.0 years

14 - 19 Lacs

Pune

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Proven experience in managing large-scale IT Service delivery and Project portfolios. Strong understanding of Virtualization Technologies (Accops, Citrix, Omnissa) and Zero-Trust Security frameworks (IAM, ZTNA, etc.). Exceptional leadership, team management and motivational skills. Excellent communication, stakeholder management and conflict resolution abilities. PMP, ITIL, or similar certifications are a plus. Preferred Attributes: Strategic mindset with a hands-on approach. Passion for mentoring and developing high-performing teams. Ability to thrive in a fast-paced, customer-centric environment. Roles and Responsibilities: Oversee end-to-end delivery of professional services projects across multiple clients and geographies. Ensure timely, high-quality, and cost-effective project execution aligned with customer expectations and business goals. Implement and monitor KPIs to track project performance and delivery excellence. Lead, mentor and inspire a team of consultants, project managers, and technical experts. Foster a culture of accountability, continuous learning, and high performance. Identify skill gaps and implement training programs to enhance team capabilities. Act as a senior escalation point for customer issues and ensure swift resolution. Build strong relationships with key customers and stakeholders to drive satisfaction and retention. Collaborate with Sales, Customer Success teams, Presales team, Development team and Product Management team. Continuously evaluate and improve delivery methodologies, tools, and processes. Drive operational efficiency and scalability through automation and standardization. Align delivery strategies with organizational goals and customer needs. Coordinate with the customer and help design, configure and deploy Accops Solution suites based on the SoW. Change Management in SoW with the customer and product engineering team. Open to travel to the Client location. Soft Skills Required Strong communication skills (verbal and written both) Team Manager Proactive Self-motivated Logical bent of mind (Analytical) Team player Flexible/Adaptable Multi-Tasking Excellent team player Senior Professional Services Consultant Technical Skills Required Mandatory: Strong knowledge in Windows Server and client operating systems, Network/Systems administration, Active Directory, Group Policy objects, User Profiling and Remote Desktop Services. Strong understanding of Linux Operating system and proficient knowledge of fundamentals. Strong networking knowledge and familiarity with various monitoring and troubleshooting tools(Wireshark, Process Monitor, Nmap, debug view,etc). Infrastructure design Must have experience in any of the following technologies: a) VDI, Desktop Virtualization, Application Virtualization, Load Balancing, VPNs, Proxy,Firewalls, etc. b) Secure Gateway -VPN / MFA/ IAM / ZTNA Good to have: Cloud management skills Experience of working with a product (OEM) company in support or implementation or pre-sales Understanding of the Scripting languages: Bash Shell & PowerShell. Knowledge on Accops / Citrix/ VMware products. Roles and Responsibilities: Co-ordinate with the customer and help design, deploy and roll out Accops Solution suites based on SoW. Managing relationship with internal and external stakeholders. Driving 360-degree communication with internal and external stakeholders while being engaged with the project. Change Management in SoW with customer and product engineering team Driving projects from Implementation phase to roll-out and completion while ensuring project goals and success criterions are met. Manage multiple implementation projects simultaneously with the implementation team Plan overall execution and timely reporting of multiple projects Sharing knowledge with the team, enabling them with more tools and knowledge and growing the team. Work with the product management team to improve the product by suggesting new features and enhancements. Open to travel to Client location. Strong communication skills (verbal and written both) Proactive Good articulation skills Solution designing skills Self-motivated Accountable Logical bent of mind (Analytical) Team player & quick learner

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4.0 - 7.0 years

13 - 17 Lacs

Pune

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Supply Chain Senior engineer Location: Pune Plant Basic Requirements: Educational Qualification: BE Mechanical/ Industrial production Age: 22-28 years Experience: 4 7 years Purpose of the Job: Timely procurement of materials to meet production operations, while ensuring optimum inventory. Scope of Work & Accountabilities: Release of purchase order and procure materials following ERP processes. Effectively communicate and coordinate with both external and internal stake holders Maintain optimum inventory of materials at the same time ensure no short supplies. Timely implementation of engineering changes while making sure minimum obsolescence and scrap Manage strong and healthy relationship with stake holders including suppliers and service providers. Escalate challenges and issues beyond his or her capability to supervisor in timely manner and seek solutions. Strict adherence to SOPs and protocols Ensure group guidelines of processes, compliances and code of conduct adherence within sourcing and supply chain team Skills / Competencies required: Proficient to handle long lead import / local procurement A class procurement. Aptitude to understand and work with ERP and other soft tools. Understanding of basic manufacturing processes Clear understanding of supply chain concepts like cycle time/ lead time/ push and pull system / JIT / KAN-BAN Communication skills Interpersonal skills Planning & Organizing Reporting Assistant General Manager Supply Chain

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3.0 - 8.0 years

4 - 8 Lacs

Hyderabad

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Install, configure, and upgrade SAP systems (ECC, S/4HANA, BW, CRM, etc.) across different platforms (Unix, Linux, Windows). Perform SAP system administration tasks such as client copy, transport management, system refresh, and patching (Support Packages, Kernels, etc.). Monitor SAP system performance and tune SAP and database parameters to optimize system availability and responsiveness. Manage SAP security including user administration, roles, authorizations, and compliance with security policies

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2.0 - 6.0 years

6 - 7 Lacs

Bengaluru

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About this opportunity: We have an exciting opportunity for a Technical Authority Expert to join our dynamic team here at Ericsson. As a critical component of our Managed Services deliveries, the role aligns with the Ericsson Operations Engines mandate. The position s key responsibilities include offering technology leadership, domain expertise, and robust support throughout the entire cycle of Create, Sustain, and Evolve processes. What you will do: Take ownership of internal user issues reported and seeing problems through to resolution Researching, diagnosing, fix, and identifying solutions to resolve Windows/Vmware related issues Nutanix , SRM, vRops will be added advantage Properly escalate unresolved issues to appropriate internal teams Talk to clients (internal) through a series of actions, either via phone, email, or chat, until the request is closed. Follow up after the solve. Document technical knowledge in the form of notes and manuals. Prepare accurate and timely reports Prioritize and lead several open issues at one time. Ensure all issues are properly logged The skills you bring: Knowledge and experience on VMware ESX and ESXi ( 5.5, 6.5, 6.7 & 7.0) hypervisors Upgrade and Administration. Solve skills in VCenter, ESX and ESXi hosts, Networking, and storage. Experience on planning, deploying and maintain VMware vSphere environments. Experience on Hot Add features like CPU, Memory, Disk & NIC for Virtual Machine. Troubleshooting when virtual machines do not respond to RDP and Health Checking. Working with vendor on physical server hardware failures issues. Working with different Hardware Vendor, example: HPE, DELL & Cisco VM deployment skills form Templates and OVA/OVF. Monitoring of virtual Machines and ESX Hosts. Primary country and city: India (IN) || Bangalore Req ID: 770460

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2.0 - 7.0 years

9 - 12 Lacs

Patna

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Job Summary: We are seeking a skilled and proactive IT Executive to manage day-to-day technical support and ensure the smooth functioning of all IT systems within the organization. The ideal candidate will be responsible for hardware and software troubleshooting, network maintenance, data backup, and providing technical support to staff across departments. Key Responsibilities: System & Network Support: Install, configure, and maintain computer hardware, software, networks, printers, and other IT equipment Monitor and maintain the organization s network infrastructure, internet connectivity, and firewalls Troubleshoot issues related to LAN/WAN, Wi-Fi, VPN, and IP configurations User Support: Provide technical support to employees and resolve IT-related issues in a timely manner Maintain user accounts, passwords, email setups, and system access controls Train staff on software tools, IT security, and best practices Data Management & Security: Perform regular data backups and system recovery procedures Monitor antivirus software, firewalls, and ensure cybersecurity best practices Assist in managing access rights and data protection compliance Hardware & Software Maintenance: Maintain asset inventory of IT equipment (laptops, desktops, servers, etc.) Install and update licensed software applications Coordinate with vendors for AMC (Annual Maintenance Contracts), repairs, and IT procurement IT Documentation & Reporting: Maintain records of IT issues, resolutions, and preventive maintenance logs Prepare reports on system performance, downtime, and support activities Recommend system upgrades or improvements based on usage and performance Qualifications: Bachelor s degree in Computer Science, Information Technology, or related field 2+ years of experience in IT support, networking, or system administration Knowledge of Windows/Linux OS, Microsoft Office, and basic server management Familiarity with networking concepts (TCP/IP, DNS, DHCP), routers, and switches Good communication, problem-solving, and time-management skills Preferred Skills: Experience with ERP, CRM, or other enterprise software systems Knowledge of cloud platforms (e.g., Google Workspace, Microsoft 365, AWS) Understanding of ITIL processes and cybersecurity protocols Ability to work independently and handle emergencies efficiently

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7.0 - 12.0 years

7 - 8 Lacs

Kolkata, Mumbai, New Delhi

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Whats this role about? H Description Provide input to service delivery roadmap to ensure business continuity (present and future) as they relate to the endpoint space. Develop and enforce engineering standards and models. Design, maintain, and troubleshoot operating system images and task sequences in for a variety of physical platforms. Package and execute application deployments, Microsoft s standard installer technology (.MSI) and transforms (.MST), using industry standard tools such as Flexera Admi Studio, PSAppDeployToolkit, Advanced Installer, and Orca. Perform advanced troubleshooting on desktop/laptop related issues using industry standard tools such as ProcMon and Process Explorer. Write and maintain scripts using industry standard scripting languages including PowerShell. Manage and troubleshoot Group Policy through the enterprise with a focus on workstation management and end user experience. Recommend and implement improvements to desktop architecture and design. Partner and collaborate with multiple technical teams (Architecture, Networking, Information Security, Support, etc.) to develop and support endpoint solutions. Investigating alternative methods to expedite the problem resolution by evaluating future technologies or process improvement. Triage and troubleshoot issues as escalated from Endpoint Support and Endpoint Administration. Participate in the identification of vulnerabilities and mitigation plan. Experience and Educational Requirements Bachelor s Degree, preferably in Computer Science, Management Information Systems or technology related field, or equivalent combination of education and experience. At least 7 years of experience in IT field, 3 of which would be Infrastructure endpoint engineering related experience. Successful deployment of thoughtful, effective, and timely solutions that address complex business solutions and enhance the user experience. Windows 10 Enterprise Operating system features, settings, and installation. Active Directory, Group Policy, and their use for managing user and computer objects. Ability to write scripts in PowerShell. Familiarity with Defender, BitLocker, etc. BIOS functions and configurations. Wire and wireless networking technologies, topologies, and basic networking concepts such as DHCP, DNS, IP Addressing, Subnets, and VLANS. How we d like you to lead: Advantage Zensar We are a technology consulting and services company with 11, 800+ associates in 33 global locations. More than 130 leading enterprises depend on our expertise to be more disruptive, agile and competitive. We focus on conceptualizing, designing, engineering, marketing, and managing digital products and experiences for high-growth companies looking to disrupt through innovation and velocity. Zensar Technologies is an Equal Employment Opportunity (EEO) and Affirmative Action Employer, encouraging diversity in the workplace. Please be assured that we will consider all qualified applicants fairly, regardless of race, creed, color, ancestry, religion, sex, national origin, citizen status, age, sexual orientation, gender identity, disability, marital status, family medical leave status, or protected veterans status. Zensar is a place where you are free to express yourself in an environment that values individuality, nurtures development and is mindful of wellbeing. We put our people and customers at the center of everything that we do. Our core values include: Putting people first Client-centricity Collaboration Grow. Own. Achieve. Learn. with Zensar: www.youtube.com / watch?v=i2NZsiQqVnU

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3.0 - 5.0 years

9 - 13 Lacs

Kolkata, Mumbai, New Delhi

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Premier Research is looking for a Associate Data Manager - FS (4 month fixed-term contract) to join our Functional Services Provider (FSP) team. You will help biotech, medtech, and specialty pharma companies transform life-changing ideas and breakthrough science into new medicines, devices, and diagnostics. What we do is profoundly connected to saving and improving lives, and we recognize our team members are the most valuable asset in delivering success. We are Built for You. We are here to help you grow, to give you the skills and opportunities to excel at work with the flexibility and balance your life requires. We are Built by You. Your ideas influence the way we work, and your voice matters here. We are Built with You. As an essential part of our team, you help us deliver the medical innovation that patients are desperate for. Together, we are Built for Biotech . Join us and build your future here. What we are searching for: Assists in preparing clean databases by performing a review of clinical trial data through the CDMS or external data listings to ensure all captured data follows the rules outlined by the protocol and Data Management Plan Provide input to and review of Data Management Plans in support of clinical study deliverables Generates queries to appropriate internal or external personnel (e.g. - investigational sites, vendors, Clinical Research Associates, and client representatives) to resolve problematic data identified during every aspect of the data management process Reviews responses to queries for appropriateness, resolves any discrepancies, and modifies the database accordingly Supports the development of CRFs and edit check specifications per protocol and participates in user acceptance testing of CRFs and associated edit check specifications as required Assists in the user acceptance testing for study-specific data listings ensuring data output adheres with requirements Prepares and maintains documentation related to CRF, edit check, and data listing testing including initial testing and follow-up testing to ensure that the changes have been made, as required What we are searching for: Bachelor degree, or international equivalent from an accredited institution, preferably in a technical, clinical, or health-related field], or equivalent combination of education, training and experience 3 to 5 years of practical experience using commercial clinical data management systems and/or EDC products (eg - Oracle RDC / Inform, Medidata Rave, DataLabs, etc). Alternately, must have proven experience in all primary job functions. Demonstrates excellent English verbal and written communication skills Excellent computer skills in a Microsoft Windows environment including proficiency in the Microsoft Office Suite of tools (eg - Outlook, Work, Excel, etc) Proven ability to drive a successful customer experience through positive customer interactions, provision of quality and timely deliverables, and task ownership Strong analytical and organization skills, able to work independently and manage multiple projects simultaneously in a fast-paced environment with changing priorities

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5.0 - 10.0 years

7 - 12 Lacs

Pune

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Job Title: Infra Engineer Location: Pune Experience Level: 5+ years Job Type: Full-time Job Summary: Job Description: We are seeking a skilled Infrastructure Engineer to design, implement, and maintain the core IT infrastructure, ensuring high availability, performance, and security. The role involves managing servers, networks, storage, and cloud environments, while supporting scalability and reliability. Key Responsibilities: Install, configure, and manage servers (Windows/Linux) Maintain network systems, firewalls, and VPNs Monitor system performance and ensure uptime Automate tasks using scripting (e.g., PowerShell, Bash) Implement backup and disaster recovery plans Support cloud infrastructure (AWS, Azure, or GCP) Required Skills: Strong knowledge of Windows/Linux server administration Networking concepts (TCP/IP, DNS, DHCP, VLANs) Virtualization tools (VMware, Hyper-V) Cloud platforms (AWS, Azure, GCP) Scripting skills (PowerShell, Python, Bash) Monitoring tools (Nagios, Zabbix, SolarWinds) Troubleshooting and problem-solving abilities Preferred Qualifications: Bachelors degree in IT or related field Relevant certifications (CCNA, AWS Certified SysOps, Microsoft AZ-104) Employee Benefits: Group Medical Insurance Cab facility Meals/snacks Continuous Learning Program Company Profile: Stratacent is a Global IT Consulting and Services firm, headquartered in Jersey City, NJ, with global delivery centres in Pune and Gurugram plus offices in USA, London, Canada and South Africa. We are a leading IT services provider focusing in Financial Services, Insurance, Healthcare and Life Sciences. We help our customers in their transformation journey and provides services around Information Security, Cloud Services, Data and AI, Automation, Application Development and IT Operations. URL - http://stratacent.com Stratacent India Private Limited is an equal opportunity employer and will not discriminate against any employee or applicant for employment on the basis of race, color, creed, religion, age, sex, national origin, ancestry, handicap, or any other factor protected by law. ",

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5.0 - 10.0 years

9 - 13 Lacs

Pune

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Job Title: SQL Database Administrator (DBA) Location: Pune Experience Level: 5+ years Job Type: Full-time Job Description: SQL Database Administrator (DBA) We are seeking a skilled SQL Database Administrator (DBA) to manage, maintain, and optimize our SQL Server databases. The ideal candidate will be responsible for ensuring database performance, integrity, security, and availability. Key Responsibilities: Install, configure, and maintain SQL Server databases. Monitor database performance, implement tuning and optimization. Perform regular backups and recovery operations. Manage security, access controls, and data integrity. Automate routine tasks and manage scheduled jobs. Troubleshoot and resolve database issues and outages. Required Skills: Strong knowledge of SQL Server (2016/2019/2022). Experience in T-SQL, stored procedures, triggers, and functions. Proficiency in performance tuning and query optimization. Experience with backup/restore strategies and disaster recovery. Familiarity with SSIS, SSRS, and SSAS is a plus. Understanding of indexing, partitioning, and replication. Working knowledge of Windows Server environments. Strong analytical and problem-solving skills. Employee Benefits: Group Medical Insurance Cab facility Meals/snacks Continuous Learning Program Company Profile: Stratacent is a Global IT Consulting and Services firm, headquartered in Jersey City, NJ, with global delivery centres in Pune and Gurugram plus offices in USA, London, Canada and South Africa. We are a leading IT services provider focusing in Financial Services, Insurance, Healthcare and Life Sciences. We help our customers in their transformation journey and provides services around Information Security, Cloud Services, Data and AI, Automation, Application Development and IT Operations. URL - http://stratacent.com Stratacent India Private Limited is an equal opportunity employer and will not discriminate against any employee or applicant for employment on the basis of race, color, creed, religion, age, sex, national origin, ancestry, handicap, or any other factor protected by law. ",

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4.0 - 6.0 years

6 - 8 Lacs

Bengaluru

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Responsibilities: Provide on-the-spot technical support to employees who visit the IT walk-up desk. Troubleshoot and resolve hardware, software, and network issues. Assist with the setup and configuration of new devices and applications. Maintain accurate records of support requests and resolutions. Collaborate with other IT team members to ensure timely and effective problem resolution. Educate employees on best practices for using technology and software. Perform routine maintenance and updates on IT equipment. Ensure compliance with company IT policies and procedures. Provide on-site field support to customers, including installation, servicing, and repairing systems and equipment. Verify and approve operational quality of system equipment. Resolve customer issues in the areas of hardware installation, repair, upgrade, and maintenance. Assist in investigating and resolving complex installations and maintenance matters of significance. Instruct customers in the operation and maintenance of systems/equipment. Ensure issues are referred to the appropriate personnel/service areas for follow-up, testing, and troubleshooting. Act as a liaison with customers on administrative and technical matters for assigned projects. Perform analysis and prepare reports on system problem trends and issues. Troubleshoot user accounts. Understand SCCM, VPN, Azure, O365, Windows 10 & 11. Requirements: 4-6 years of experience in IT support or a related field. Strong knowledge of Windows and Mac operating systems. Familiarity with common office software and applications (e.g., Microsoft Office, Google Workspace). Excellent problem-solving skills and the ability to work under pressure. Strong communication and interpersonal skills. Ability to work independently and as part of a team. Relevant certifications (e.g., CompTIA A+, Microsoft Certified Professional) are a plus. At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We re committed to fostering an inclusive environment where everyone can thrive.

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6.0 - 10.0 years

6 - 10 Lacs

Pune

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IntelliMatch Development & Support As a Production Support Representative , you will provide Level 2 application support for FIS Cleared Derivatives (CD) applications, ensuring seamless operations for leading investment banking clients. You will be responsible for supporting Trade Booking, Matching, Reconciliations, Position Management, Cash & Collateral Management, Reporting, and Trade Settlement .Your role involves proactive issue resolution, incident management, and collaboration with cross-functional teams to ensure smooth operations. You will troubleshoot technical and functional issues, manage escalations, and adhere to SLAs. Additionally, you will contribute to system monitoring, root cause analysis, and process improvements while working in shifts, including early mornings, extended hours, and occasional weekends. About the team The Exchange Traded Derivatives (Utility) Production Support Team ensures high availability, reliability, and performance of post-trade processing applications that covers middle-office and back-office responsibilities for global investment banking clients. What you will be doing Serve as the primary point of contact for investment banking clients, provide Level 2 support and addressing inquiries and providing expert support for Exchange Trade Derivatives (ETD) products. Investigate, troubleshoot, and resolve functional and technical issues with applications hosted at FIS and at Client environments Manage incident tickets, escalations, and problem resolutions within SLAs. Assist with internal and external audits Liaise with development teams for issue fixes and enhancements. Maintain strong relationships with clients , providing timely updates and ensuring a positive customer experience. What you bring: 6 - 10 years of strong reconciliation development experience in all modules of IntelliMatch (Recollector, Admin, Reconciliation). 6 - 10 years of strong database experience in SQL , Powershell , Unix , Linux , Windows Batch Development experience of building ETD reconciliations (exchange, broker, intercompany) in IntelliMatch ETD is desirable. Self-starter with good interpersonal skills and a solution driven approach. Knowledge of IntelliMatch NextGen is desirable Scripting languages such as POWERSHELL, Windows Batch Scripting will be added advantage. Skills Expertise in UNIX/Linux, Shell scripting, SQL , and database operations. Experience with financial services, capital markets Experience with automation tools like Autosys, Control-M for job scheduling and monitoring Strong Problem-solving, troubleshooting, and debugging skills . Ability to work in shifts, including early mornings, extended hours, and weekends as required Experience with incident management, problem management, change management, release and deployment management etc., (ITIL framework) . Proficiency in ITIL-based processes and ticketing tools like ServiceNow, TeamSupport . Capability to work in a demanding environment with clear objectives and meet targets Good communication and interpersonal skills to interact with clients and internal teams. . Qualifications Degree or equivalent. Added bonus if you have Knowledge of FIS products and services Knowledge of financial services industry and basic financial analysis principles and ratios What we offer you A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities A broad range of professional education and personal development possibilities FIS is your final career step! A variety of career development tools, resources and opportunities

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7.0 - 12.0 years

17 - 19 Lacs

Gurugram

Work from Office

About this opportunity: We are looking for a Security Specialist profile within the Cyber Defense Center (CDC) in Group Security. The Cyber Defense Center defends Ericsson from cyberattacks originating from external threat actors. It ensures we are one step ahead of adversaries, identify their plans and means to execute them, block and disrupt their execution, and remove their presence from within Ericsson. Its focus is on sophisticated antagonistic threat actors who can do the most harm to Ericsson as a company. In order to achieve this the cyber defense center consists of four teams: threat intelligence, the red team, a process and governance team, and cyber operations. What you will do: 24x7 Security monitoring and incident handling across a complex network. End-to-End triage & investigation of all the threat detections originating from technology. Participate in incident response. Support use case development of detection analytics. Conduct research into new threats, identifying new IOC/TTPs. Work in shifts with efficient and accurate handover procedures. Identify improvements in automation and investigation procedures. Work with the Red team to identify gaps or weaknesses in security coverage. Create threat hunting use cases through security research and threat intelligence. Adhere to SLAs for security investigations. The skills you bring: A minimum of 7 to 12 years of experience working within a Security Operations Center /Managed Security Services environment. Organization and project management skills, Good documentation skills, Positive can-do attitude. Ability to work at odd hours and work constructively under pressure. Worked across different cultures in a global setting and with many stakeholders. Impeccable integrity and track record of working with sensitive information. Technical Competences The Incident Response Process Core networking skills Live Windows, Linux and Memory Forensics Active Directory Analysis Network Threat Hunting Basics of Vulnerability Management Demonstrable experience with Incidence Response in leading public Clouds Azure, AWS, GCP Experience with Microsoft Azure Cloud - Azure Sentinel, Microsoft security stack, MS Graph API, Entra ID Amazon Web Services (AWS) security tools such as Security Hub, AWS Guard Duty, AWS Macie, AWS CloudTrail Google Cloud Platform (GCP) security tools such as Chronicle and Security Command Centre Able to triage & investigate email threats using platforms like Microsoft EOP, Trellix, Proofpoint Working knowledge of `Security products like Endpoint Detection Response (EDR), Identity Threat Detection (ITDR) & Response, Network Detection & Response (NDR) from leading vendors like Trellix, CrowdStrike, MS Defender for Endpoint, Vectra Experience in IT Security and risk management. Security related certification like SANS GCIH, GCIA, GMON, GREM, CEH, CISSP, CHFI and Incident Response certification is an added advantage.

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170.0 years

0 Lacs

Hinjawadi, Pune, Maharashtra

Remote

Country/Region: IN Requisition ID: 27810 Work Model: Position Type: Salary Range: Location: INDIA - PUNE - BIRLASOFT OFFICE - HINJAWADI Title: Service Desk Description: Area(s) of responsibility About Birlasoft: Birlasoft, a global leader at the forefront of Cloud, AI, and Digital technologies, seamlessly blends domain expertise with enterprise solutions. The company’s consultative and design-thinking approach empowers societies worldwide, enhancing the efficiency and productivity of businesses. As part of the multibillion-dollar diversified CKA Birla Group, Birlasoft with its 12,000+ professionals, is committed to continuing the Group’s 170-year heritage of building sustainable communities. About the Job – Service Desk Job Title – Service Desk Location : Pune/Mumbai Educational Background – Any Graduate Key Responsibilities – 24/7 Operations- Rotational Shift & week Offs Candidate must have knowledge on English Language, 5+ Years of experience with good communication in English Language and technical skills on windows desktop platform. 24/7 Support Model (L2- Remotely End user Support for US and Canada users.) Responding to client support requests and contacting User to find out the nature of the problem. Resolving user issues related to basic desktop issues related to deployed software images, software packages, delivered patches, security updates and necessary tools for user desktop/laptops. Escalating software and other application issues to the subject teams. Troubleshooting desktop/laptop hardware and software issues, that can be worked upon remotely. OS/ Office/ basic system application/Anti-Virus client support. Outlook, browser, Printer/scanner installation, configuration and troubleshooting on client system. Strong experience & Knowledge of ITIL Process. Strong experience & Knowledge of MIM. Additional Installed, modified, and made minor repairs to computer hardware and software systems. Understood VPN configuration and mobile device security protocols to ensure data protection. Fielded support calls, chat, email, and other communication from users with inquiries regarding software programming, connectivity, Password Resets, Outlook issue, printing, and similar concerns. Consulted with users to determine steps and procedures taken to identify and resolve the problem. Managed user accounts, groups, and permissions within Active Directory to ensure secure access and efficient operations. Performed on-site IT support tasks like hardware repairs, equipment installation, and cabling Applied knowledge of computer software, hardware, and procedures to solve problems. ++ Sound Knowledge of AD, O365, MS-Office, Software hardware Installation, basic Network Support. Strong technical Background with Excellent Communication Skills.

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