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5.0 - 10.0 years
7 - 12 Lacs
Kolkata, Mumbai, New Delhi
Work from Office
We need a Server Expert to join our team! The ideal candidate would have at least 5 years of experience Roles And Responsibilities Need 5-10 years of experience in web hosting, managing , CentOS, CloudLinux, Ubuntu, , FreeBSD, and Windows Servers. Linux - Ubuntu / Debian / CentOS / RHEL / Fedora / Azure/Amazon AWS/Google Cloud Nginx/Apache/Lighttpd/LiteSpeed Dedicated server manage Linux/Cpanel Server Setup Server Security - csf/bit ninja/ imunify360 PHP - Script Installation/Custom coding/Laravel WHMCS Installation Windows server setup Email expert Any website migration database optimization server uptime checker
Posted 3 days ago
4.0 - 7.0 years
6 - 9 Lacs
Mumbai
Work from Office
Commvault Engineer L2 - Galaxy Office Automation Commvault Engineer L2 Job Category: Data Center Practice Job Type: Full Time Job Location: Belapur Experience: 4- 7 years Role Overview The Commvault L2 Backup Engineer is responsible for providing advanced operational support, troubleshooting, and administration of enterprise backup environments leveraging Commvault solutions. This role involves resolving escalated issues, maintaining backup infrastructure, and ensuring data protection and recovery processes meet organizational requirements. Key Responsibilities: Operate, maintain, and optimize enterprise backup environments using Commvault. Troubleshoot and resolve L2-level incidents, including backup failures, restore issues, and infrastructure errors. Analyze daily backup jobs, identify root causes for failures, and implement corrective actions to maximize backup success rates. Perform configuration changes, patching, and upgrades for Commvault environments as per design and compliance requirements. Collaborate with cross-functional teams (storage, virtualization, network) to resolve complex issues and support integrated backup solutions. Provide escalation support for L1 engineers and act as a technical point of contact for managed service providers and customers. Ensure backup and restore operations are aligned with data protection and disaster recovery strategies. Maintain and update documentation for backup procedures, configurations, and incident resolutions. Participate in capacity planning, utilization analysis, and optimization of backup storage resources. Support integration of various storage technologies (SAN, NAS, Object Storage) with Commvault backup systems. Prepare and deliver regular status and progress reports on backup environment health and activities. Required Skills & Qualifications: Minimum 4 years of IT experience, with at least 2 years in Commvault backup administration and support. Hands-on experience with enterprise-scale Commvault deployments, including backup, recovery, and archiving. Strong troubleshooting skills for backup software, tape libraries, disk-to-disk backup systems, and SAN connectivity. Familiarity with storage protocols (NFS, CIFS, iSCSI, FC) and integration with backup solution. General knowledge of networking fundamentals and operating systems (Windows, Linux). Experience with capacity planning, utilization analysis, and backup optimization. Excellent communication, documentation, and customer service skills. Ability to work in a 24/7 or rotational shift environment as required. Preferred Skills : Certifications in Commvault or other enterprise backup solutions. Experience with automation/scripting (PowerShell, Python, Shell) is a plus. ITIL Foundation or experience in ITIL-based operational environments. Exposure to other backup solutions (Veeam, Cohesity, Veritas NetBackup) and storage technologies (NetApp, Dell EMC, Data Domain).
Posted 3 days ago
1.0 - 5.0 years
3 - 7 Lacs
Pune
Work from Office
JD for System Support Engineer. Role name: Developer Role Description: Systems Support Engineer Competencies: Operating Systems Experience (Years): 4-6 Essential Skills: Systems Support Engineer Roles and Responsibilities Operating System Support : Provide support for a variety of operating systems, including Windows, Linux, and macOS, ensuring the availability and reliability of systems. Troubleshooting & Issue Resolution : Diagnose and resolve technical issues related to operating systems, applications, and network connectivity. Resolve escalated tickets and issues from internal teams or end-users. System Maintenance & Updates : Perform regular system maintenance, patch management, and updates to ensure systems are running optimally and securely. Installation & Configuration : Install, configure, and maintain operating systems, software, and hardware for workstations and servers. System Performance Monitoring : Monitor system performance and resource utilization. Analyze logs, identify performance bottlenecks, and take corrective actions as needed. Documentation & Reporting : Create and maintain documentation related to operating system setups, troubleshooting guides, and known issues. Ensure accurate logging of issues, resolutions, and other technical activities.
Posted 3 days ago
4.0 - 8.0 years
6 - 10 Lacs
Mumbai
Work from Office
We are seeking an experienced Infrastructure Engineer with strong expertise in Windows Server Administration, VMware virtualization, and overall server infrastructure management. The role involves maintaining, monitoring, and supporting IT infrastructure across client environments, ensuring high availability, performance, and security. Key Responsibilities: Manage and maintain Windows Server environments (installation, configuration, patching, and troubleshooting). Deploy, monitor, and support VMware virtualization infrastructure (ESXi, vCenter). Perform server health checks, capacity planning, and performance tuning. Handle daily operations including user account management, backup & restore, and server uptime. Coordinate with cross-functional teams for issue resolution and change management. Apply security updates, manage firewalls, and comply with ITIL standards and incident management protocols. Support and troubleshoot storage (SAN/NAS) and backup systems. Document configurations, procedures, and policies for infrastructure maintenance. Required Skills: Strong hands-on experience in Windows Server (2012/2016/2019) Solid understanding of VMware ESXi, vSphere, vCenter Experience with Active Directory, DNS, DHCP, and Group Policy Knowledge of backup solutions and storage technologies Scripting knowledge (PowerShell or Bash) is a plus Familiarity with ITSM tools and processes (e.g., ServiceNow) Qualifications: Bachelor s degree in Computer Science, IT, or related field. Relevant certifications preferred.
Posted 3 days ago
6.0 - 11.0 years
8 - 13 Lacs
Bengaluru
Work from Office
Job Team Lead - Conversions Description About the Company As the world s leading multidisciplinary service provider, Deluxe underpins the media and entertainment industry, servicing content creators and distributors including Netflix, WarnerMedia, The Walt Disney Company, Amazon, Apple, Viacom, NBCU, Google, AT&T and many others, by providing Global Content Distribution, Localization, Accessibility and Mastering while leading end-to-end innovation with unparalleled scale and agility across the Streaming, Theatrical, Broadcast and Mobile landscapes. With headquarters in Los Angeles and offices around the globe, the company employs over 3,200 of the most talented and experienced industry individuals worldwide. For more information, please visit www.bydeluxe.com Position Summary This position is ideal for individuals who have the drive and desire to make things happen . It requires a highly motivated individual with attention to detail, great organizational skills and passion for communication and connecting with others.. Outcomes and Accomplishments As a Team Lead, your tasks are: Reports to the Assistant Manager, C&D - Bangalore operations. Monitoring and overseeing the overall functioning and performance of the Team with regards to daily operations and personnel. Focus on attaining the required quality yield and 100% on-time delivery to all clients. Willing to work in shifts and flexible to be available as per company requirements Primary Responsibilities Directly responsible for the members in your shift. Overseeing implementation of quality procedures for subtitles. This includes roll out of new procedures, keeping the team updated on client specifications, and follow up on the same to ensure that everyone has the updated information. Overseeing workflow and daily scheduling and ensuring that all systems that help with the same are in place and are working properly. Involvement in QA research and feedback. Channeling feedback within and outside the team through: Timely follow-up with individuals or/ and the team to ensure the issues at hand are fully addressed and understood and suggest corrective/ preventive actions when necessary. Analyzing error trends and using data from quality profiles to target/address problem areas or Tech specialists who require targeted feedback or training. To improve overall quality of subtitles delivered by the team and come up with initiatives that help in creating processes that work faster, are much easier and can bring about increase in overall quality. Identifying areas of the process that can be changed, and focus on improving overall efficiency of the team by: Constantly reviewing and analyzing the reasons for late deliveries and monitor instances and reasons behind editors having to work beyond shift hours. Represent the team in relevant meetings and calls, especially those that involve other departments and offices. Training & Documentation To work with the trainers and documentation representatives to: Organize training plans for new recruits as and when required. Schedule refresher and specialized training as and when required. Ensure that existing guidelines, specs, work instructions and checklists are accurate and updated. Create documentation for any new procedure introduced. Driving initiatives: To ensure that all relevant daily/ weekly trackers are being updated by the TL s and all data is accurately represented. To also ensure that established procedures are followed by the team. Business continuity and succession planning: To chart out team members growth in the company and planh for future growth and numbers, promotions, etc., and groom them in accordance with this plan. Work with senior employees individually, if possible, on projects that can bring out their strengths and allow them to develop. To ensure that communication within the team is smooth and effective. To motivate the team and ensure that morale is maintained during peak volume, to work with the Managers and HR to ensure employees are engaged and their concerns heard and effectively addressed. Recognize and reward team members accomplishments, through nominations for awards like Oscars, Snappys, etc. To groom a backup(s) to take on all tasks when unavailable. What You Bring: You are a team player You are experienced or knowledgeable about various localization workflows with emphasis on subtitling You can operate in a fast-paced, deadline-driven environment You can work independently and take ownership of projects Flexibility to work extended hours and/or weekends to meet project deadlines Sound technical knowledge and excellent command of Microsoft Windows systems, Microsoft Office Suite, and Sharepoint Previous experience on cloud-based platforms for localization services Benefits You will have the opportunity to make an impact for the organization, and for the customers You will have opportunities to further grow your skills and grow within the company You will have the opportunity to expand your professional network Equal Employment: Deluxe is committed to inclusivity, fostering an environment where every employee feels comfortable bringing their full selves to work. It is our policy to provide equal employment opportunities to all applicants and employees. Applicants will receive fair consideration for employment without regard to, and will not be discriminated against, based on race, colour, religion, creed, national origin or ancestry, sex, age, or any other discriminations.
Posted 3 days ago
6.0 - 10.0 years
8 - 12 Lacs
Chennai
Work from Office
This role requires deep technical knowledge of both VMware virtualization and Windows server administration, AWS Migration along with strong security practices. Responsibilities include troubleshooting, performance optimization, security implementation, and providing technical leadership within the SOC environment. Key Responsibilities: VMware Expertise: Providing in-depth knowledge and support for VMware vSphere, ESXi, vCenter, and related technologies. Windows Server Administration: Managing and troubleshooting Windows Server environments, including Active Directory, DNS, DHCP, Group Policy, etc. Security Focus: Implementing and maintaining security best practices for virtualized environments, including vulnerability management, access control, and incident response. Network Troubleshooting: Diagnosing and resolving network issues related to VMware and Windows infrastructure. Performance Optimization: Monitoring and optimizing the performance of VMware and Windows systems to ensure efficient resource utilization. Incident Response: Responding to security incidents, conducting root cause analysis, and implementing remediation steps. Technical Leadership: Providing guidance and support to other SOC team members on VMware and Windows-related issues. Documentation: Creating and maintaining documentation for systems, processes, and procedures related to VMware and Windows within the SOC. Collaboration: Working with other teams, such as network, security, and application teams, to ensure the overall security and stability of the environment. Migration Strategy and Planning: Defining migration scope, approach, and timelines. Developing detailed migration plans, including assessment of existing VMware and Windows environments, target AWS architecture design, and cutover strategies. Proven experience in migrating workloads to AWS, including hands-on experience with AWS services like EC2, S3, VPC, and migration tools. Skills and Qualifications: VMware vSphere/ESXi/vCenter: In-depth knowledge and hands-on experience with VMware virtualization technologies. Windows Server Administration: Strong experience in managing and troubleshooting Windows Server environments. Networking Fundamentals: Understanding of networking concepts, protocols, and troubleshooting. Security Best Practices: Knowledge of security principles, threat modeling, and vulnerability management. Incident Response: Experience in responding to security incidents, conducting investigations, and implementing remediation steps. Troubleshooting and Problem-Solving: Strong analytical and problem-solving skills. Communication and Collaboration: Excellent written and verbal communication skills, with the ability to effectively communicate technical information to both technical and non-technical audiences. Scripting/Automation (Optional): Experience with scripting languages (e.g., PowerShell, Python) for automation of tasks. In the context of a Security Operations Center (SOC), this role would focus on: Monitoring and Alerting: Implementing and maintaining monitoring systems to detect security threats and anomalies within the VMware and Windows environments. Threat Detection and Analysis: Investigating security alerts and conducting threat analysis to identify malicious activity. Incident Response: Responding to security incidents, containing threats, and restoring systems to normal operations. Vulnerability Management: Identifying and mitigating vulnerabilities in VMware, Windows, and Linux systems. Security Audits: Conducting regular security audits to ensure compliance with security policies and standards.
Posted 3 days ago
3.0 - 7.0 years
5 - 9 Lacs
Bengaluru
Work from Office
Should be able to perform Test Automation and setting up frameworks on multiple application platforms like Mobile, Web and Desktop. Being capable of building, deploying and managing own environment (customizing when required) Create & manage bug reports and communicate with the team. Able to build different test scenarios and acceptance tests. Should be able to handle technical communications with Partnering team to understand their systems or APIs. To work with deployments teams and resolving any level issues for the system. Should also be able to set up, maintain, and operate test automation frameworks. Participating in design and architectural discussion. Ensuring extensive unit test code coverage. Developing quality automation code and maintaining the same. Evaluate product scalability (JMeter/BlazeMeter). Familiarity with continuous integration and deployment (CI/CD) tools and version control systems like Git/Bitbucket Bachelors degree in Computer Science, Computer Engineering or similar technical field. 3+ years of experience as a Automation Engineer (Mobile & Web) Experienced in mobile (iOS and Android) a
Posted 3 days ago
4.0 - 9.0 years
6 - 11 Lacs
Chennai
Work from Office
This role requires deep technical knowledge of both VMware virtualization and Windows server administration, AWS Migration along with strong security practices. Responsibilities include troubleshooting, performance optimization, security implementation, and providing technical leadership within the SOC environment. Key Responsibilities: VMware Expertise: Providing in-depth knowledge and support for VMware vSphere, ESXi, vCenter, and related technologies. Windows Server Administration: Managing and troubleshooting Windows Server environments, including Active Directory, DNS, DHCP, Group Policy, etc. Security Focus: Implementing and maintaining security best practices for virtualized environments, including vulnerability management, access control, and incident response. Network Troubleshooting: Diagnosing and resolving network issues related to VMware and Windows infrastructure. Performance Optimization: Monitoring and optimizing the performance of VMware and Windows systems to ensure efficient resource utilization. Incident Response: Responding to security incidents, conducting root cause analysis, and implementing remediation steps. Technical Leadership: Providing guidance and support to other SOC team members on VMware and Windows-related issues. Documentation: Creating and maintaining documentation for systems, processes, and procedures related to VMware and Windows within the SOC. Collaboration: Working with other teams, such as network, security, and application teams, to ensure the overall security and stability of the environment. Migration Strategy and Planning: Defining migration scope, approach, and timelines. Developing detailed migration plans, including assessment of existing VMware and Windows environments, target AWS architecture design, and cutover strategies. Proven experience in migrating workloads to AWS, including hands-on experience with AWS services like EC2, S3, VPC, and migration tools. Skills and Qualifications: VMware vSphere/ESXi/vCenter: In-depth knowledge and hands-on experience with VMware virtualization technologies. Windows Server Administration: Strong experience in managing and troubleshooting Windows Server environments. Networking Fundamentals: Understanding of networking concepts, protocols, and troubleshooting. Security Best Practices: Knowledge of security principles, threat modeling, and vulnerability management. Incident Response: Experience in responding to security incidents, conducting investigations, and implementing remediation steps. Troubleshooting and Problem-Solving: Strong analytical and problem-solving skills. Communication and Collaboration: Excellent written and verbal communication skills, with the ability to effectively communicate technical information to both technical and non-technical audiences. Scripting/Automation (Optional): Experience with scripting languages (e.g., PowerShell, Python) for automation of tasks. In the context of a Security Operations Center (SOC), this role would focus on: Monitoring and Alerting: Implementing and maintaining monitoring systems to detect security threats and anomalies within the VMware and Windows environments. Threat Detection and Analysis: Investigating security alerts and conducting threat analysis to identify malicious activity. Incident Response: Responding to security incidents, containing threats, and restoring systems to normal operations. Vulnerability Management: Identifying and mitigating vulnerabilities in VMware, Windows, and Linux systems. Security Audits: Conducting regular security audits to ensure compliance with security policies and standards.
Posted 3 days ago
0.0 - 2.0 years
2 - 4 Lacs
Hyderabad
Work from Office
Job Title: Customer Support Associate Roles and Responsibilities: Be the primary point of contact for our Business-to-Business customers through Voice, Email & Chat. Provide timely, accurate, and professional support while maintaining service-level agreements (SLAs). Take full ownership of each interaction with proactive problem-solving and excellent customer service. Handle sensitive issues with a positive and empathetic approach, always portraying the brand in a positive light. Maintain customer records and call documentation in our systems with precision. Meet performance metrics such as quality, productivity, attendance, and first-contact resolution. Suggest process improvements and flag recurring customer issues through proper channels. Skills Required: Good verbal and written communication skills in English. Strong customer service mindset with active email communication skills. Ability to empathize with customers, manage time effectively, and work independently. Basic user-level knowledge of Windows operating systems. Familiarity with email etiquette and multi-channel communication (Email, Chat & Voice). 0 2 years of experience (freshers welcome!). Work Location: Location: Work from Office - 7th Floor, Divyasree Building, Lanco Hills, Manikonda, Hyderabad 500089 Shift: Rotational shifts-includes both day and night 5 days of work,2 day-rotational off Additional Information: A fast-paced, global work environment where your voice matters. Skills for life: problem-solving, professionalism, adaptability, and communication. A team that feels like family and celebrates every win big or small. A platform to grow quickly within a global MNC with learning and development opportunities. Recognition and rewards as you shape your career journey. Perks: One way Cab facilities available (within 25 Kms of office location). High school diploma or equivalent and above.
Posted 3 days ago
5.0 - 8.0 years
7 - 10 Lacs
Bengaluru
Work from Office
CE4 R&S EN : Migration Place : Bangalore About Zensar: Zensar is a digital solutions company helping organizations around the world achieve new thresholds of business performance. We work with clients in banking and financial services, hi-tech and manufacturing, insurance, consumer services, and more. We prepare our clients for sustainable success through experience design, cloud technology, advanced analytics, and business acceleration. About Job: We are hiring a Consulting Engineer 4 -EN to join our team. If you re excited to be part of a winning team, Zensar is a great place to grow your career. You ll be glad you make the right choice to join us. Typically requires BSc Computer Science or equivalent plus 5-8 years of relevant work experience. Advanced degree strongly preferred. Scope: Collaborates with other Consulting Engineers in appropriate technology domains to ensure optimal use of resources to meet customer needs Typically interacts with individual contributors, managers, and customers regularly and provides input to Sales team in creating and demonstrating technology solutions to customers Engages with sales teams on pre-sales activities Consulting Engineer Roles: Drives technology design, implementation, execution and/or optimization for customer projects/accounts. Works with customers to plan, design, configure and/or diagnose Cisco s suite of products, services and solutions to accelerate customer outcomes Assists customers with integration and implementation of tools, systems and service assurance Supports presale activities and translate business requirements into solution design Builds customer simulations in test labs to resolve/validate complex problems and compatibility issues Creates and delivers customer collateral, portals, documentation and knowledge transfer Aligns technical deliverables to customer business outcomes Drives customer technology transitions, influencing solution architectures and services Complies with and supports company policies and processes and utilizes relevant tools to effectively execute the role and support Professional Services strategies and goals Works extensively with customers along with appropriate internal and external resources (e.g. Cisco account teams, partners) on the strategy / deployment / optimization of Cisco services and solutions Takes leadership role in execution of delivery projects Improves solutions and methods developed in the field for use to the wider practice (knowledge sharing) Creates, reviews and approves project deliverables e.g. Design recommendations, High Level Design, Low Level Design, Implementation/Change Management Plans Builds and/or leverage test environments as required to resolve highly complex problems and compatibility issues Leverages software skills and tools to configure, deploy and/or troubleshoot Cisco products and solutions. Contributes in the development of digital intellectual capital (e.g. scripts, digital signatures). Acts as a focal point for problem resolution for assigned customer engagements. Assures proper and quick resolution of complex customer problems across an appropriate range of technologies. Consulting Engineer responsibilities include: Required Skills: [ Must have and should meet all the below standards for qualifying to this role] Experience with at least 3 product lines like Catalyst 9000/6500/4500/3850/6800. Engineer must be experienced in and have internal product and/or Architecture knowledge. Experience with at least one - Nexus 7K/5K/2K product lines will be an added advantage. Working knowledge and experience BGP, OSPF, ISIS, IP/MPLS, QoS, Multicast is a definite plus. Experience Implementing /Supporting Layer 2, Layer 3 implementations will be key. Hands-on experience in Installation, Configuration and troubleshooting and/or Network Solution designing of Cisco Routers and switches. Executing Migration windows and migration projects will be a plus. Must have hands-on experience of 5-8 years on Cisco (CSCO) products A good communications skill is a must. Must have a demonstrated ability to relate to customer representatives at various levels. Must have good technical writing skills and have experience in writing test and implementation / Migration plans. Skills and experience in working independently. Strong interpersonal and teamwork needed Good to have : [Good to have or value add to this role] Experience on at least 2 product lines like CRS-1/CRS-3, GSR 12000, 7600, ASR9K/ASR1K a plus. Knowledge with at least one competitor platform Nortel, Juniper, ALU a plus. Knowledge of Virtualization (VMware, Openstack, Tail-f) technologies is desirable. Strong hands-on experience in scripting with Tcl/Expect, Python Java and Perl is desirable. Design solutions for low to medium complex requirements on the R&S solutions Design awareness on the SDA/SDWAN solution Capability to lead design conversations and workshops with the customer and prepare high level and low-level designs Education and Additional Certifications : Typically requires BSc Computer Science or equivalent plus 5-8 years of relevant work experience. Advanced degree strongly preferred. Cisco certifications (CCNP, CCIE etc.) would be highly desirable. Advantage Zensar We are a digital solutions and technology services company that partners with global organizations across industries to achieve digital transformation. With a strong track record of innovation, investment in digital solutions, and commitment to client success, at Zensar, you can help clients achieve new thresholds of performance. A subsidiary of RPG Group, Zensar has its HQ in India, and offices across the world, including Mexico, South Africa, UK and USA. Zensar is all about celebrating individuality, creativity, innovation, and flexibility. We hire based on values, talent, and the potential necessary to fill a given job profile, irrespective of nationality, sexuality, race, color, and creed. We also put in policies to empower this assorted talent pool with the right environment for growth. At Zensar, you Grow, Own, Achieve, Learn. Learn more about our culture: https: / / www.zensar.com / careers / who-we-are Ready to #ExperienceZensar? Begin your application by clicking on the Apply Online button below. Be sure to have your resume handy! If you re having trouble applying, drop a line to careers@zensar.com.
Posted 3 days ago
3.0 - 6.0 years
5 - 8 Lacs
Bengaluru
Work from Office
TQUKE0661_4506 - Full-stack .NET Windows (WPF) developer Experience: 3 6 Years Requirements: Frontend WPF (designing UI with XAML, develop reusable controls) (some experience) Backend .NET Core Rest API (C#) (most experience) Database MongoDb (~1 year experience min.) Writing unit test scripts Must have used TFS & Git tools (working with branches, code merging, pull-request, etc.) Exposure to GenAI tools usage in VS.NET 2022 IDE like GitHub CoPilot, GPTs, etc. is preferred (must prove the efficiency improvement during work) Exposure to SonarQube & its usage is preferred Some knowledge of message queueing tools like RabbitMQ is good
Posted 3 days ago
5.0 - 8.0 years
7 - 10 Lacs
Bengaluru
Work from Office
CE4 R&S EN : Migration Place : Bangalore About Zensar: Zensar is a digital solutions company helping organizations around the world achieve new thresholds of business performance. We work with clients in banking and financial services, hi-tech and manufacturing, insurance, consumer services, and more. We prepare our clients for sustainable success through experience design, cloud technology, advanced analytics, and business acceleration. About Job: We are hiring a Consulting Engineer 4 -EN to join our team. If you re excited to be part of a winning team, Zensar is a great place to grow your career. You ll be glad you make the right choice to join us. Typically requires BSc Computer Science or equivalent plus 5-8 years of relevant work experience. Advanced degree strongly preferred. Scope: Collaborates with other Consulting Engineers in appropriate technology domains to ensure optimal use of resources to meet customer needs Typically interacts with individual contributors, managers, and customers regularly and provides input to Sales team in creating and demonstrating technology solutions to customers Engages with sales teams on pre-sales activities Consulting Engineer Roles: Drives technology design, implementation, execution and/or optimization for customer projects/accounts. Works with customers to plan, design, configure and/or diagnose Cisco s suite of products, services and solutions to accelerate customer outcomes Assists customers with integration and implementation of tools, systems and service assurance Supports presale activities and translate business requirements into solution design Builds customer simulations in test labs to resolve/validate complex problems and compatibility issues Creates and delivers customer collateral, portals, documentation and knowledge transfer Aligns technical deliverables to customer business outcomes Drives customer technology transitions, influencing solution architectures and services Complies with and supports company policies and processes and utilizes relevant tools to effectively execute the role and support Professional Services strategies and goals Works extensively with customers along with appropriate internal and external resources (e.g. Cisco account teams, partners) on the strategy / deployment / optimization of Cisco services and solutions Takes leadership role in execution of delivery projects Improves solutions and methods developed in the field for use to the wider practice (knowledge sharing) Creates, reviews and approves project deliverables e.g. Design recommendations, High Level Design, Low Level Design, Implementation/Change Management Plans Builds and/or leverage test environments as required to resolve highly complex problems and compatibility issues Leverages software skills and tools to configure, deploy and/or troubleshoot Cisco products and solutions. Contributes in the development of digital intellectual capital (e.g. scripts, digital signatures). Acts as a focal point for problem resolution for assigned customer engagements. Assures proper and quick resolution of complex customer problems across an appropriate range of technologies. Consulting Engineer responsibilities include: Required Skills: [ Must have and should meet all the below standards for qualifying to this role] Experience with at least 3 product lines like Catalyst 9000/6500/4500/3850/6800. Engineer must be experienced in and have internal product and/or Architecture knowledge. Experience with at least one - Nexus 7K/5K/2K product lines will be an added advantage. Working knowledge and experience BGP, OSPF, ISIS, IP/MPLS, QoS, Multicast is a definite plus. Experience Implementing /Supporting Layer 2, Layer 3 implementations will be key. Hands-on experience in Installation, Configuration and troubleshooting and/or Network Solution designing of Cisco Routers and switches. Executing Migration windows and migration projects will be a plus. Must have hands-on experience of 5-8 years on Cisco (CSCO) products A good communications skill is a must. Must have a demonstrated ability to relate to customer representatives at various levels. Must have good technical writing skills and have experience in writing test and implementation / Migration plans. Skills and experience in working independently. Strong interpersonal and teamwork needed Good to have : [Good to have or value add to this role] Experience on at least 2 product lines like CRS-1/CRS-3, GSR 12000, 7600, ASR9K/ASR1K a plus. Knowledge with at least one competitor platform Nortel, Juniper, ALU a plus. Knowledge of Virtualization (VMware, Openstack, Tail-f) technologies is desirable. Strong hands-on experience in scripting with Tcl/Expect, Python Java and Perl is desirable. Design solutions for low to medium complex requirements on the R&S solutions Design awareness on the SDA/SDWAN solution Capability to lead design conversations and workshops with the customer and prepare high level and low-level designs Education and Additional Certifications : Typically requires BSc Computer Science or equivalent plus 5-8 years of relevant work experience. Advanced degree strongly preferred. Cisco certifications (CCNP, CCIE etc.) would be highly desirable. Advantage Zensar We are a digital solutions and technology services company that partners with global organizations across industries to achieve digital transformation. With a strong track record of innovation, investment in digital solutions, and commitment to client success, at Zensar, you can help clients achieve new thresholds of performance. A subsidiary of RPG Group, Zensar has its HQ in India, and offices across the world, including Mexico, South Africa, UK and USA. Zensar is all about celebrating individuality, creativity, innovation, and flexibility. We hire based on values, talent, and the potential necessary to fill a given job profile, irrespective of nationality, sexuality, race, color, and creed. We also put in policies to empower this assorted talent pool with the right environment for growth. At Zensar, you Grow, Own, Achieve, Learn. Learn more about our culture: https: / / www.zensar.com / careers / who-we-are Ready to #ExperienceZensar? Begin your application by clicking on the Apply Online button below. Be sure to have your resume handy! If you re having trouble applying, drop a line to careers@zensar.com.
Posted 3 days ago
6.0 - 11.0 years
8 - 13 Lacs
Bengaluru
Work from Office
Prudential s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. Design, implement and support the application infra deployment via Infrastructure as Code (IaC) Advise application teams with best practices for Cloud deployment and PaaS services on Azure Work alongside application teams to set-up application pipelines for CI and CD via the regional toolset Responsible for Infrastructure & Security Operational Readiness Provide support for application onboarding onto the container platform. Expertise in Jenkins (groovy scripting), Git actions, Azure DevOps CI/CD Platforms Setup MLOPs platform and required infrastructure for AI/ML research work Knowledge in PowerShell scripting for automation in windows environment Expertise in Kubernetes Deployments and Manifests as well as Dockerfile Composition Familiar with Atlassian suit (bitbucket, Jira, Confluence) Familiar with Jfrog Artifactory Coding Skills in some of the following languages (Python, Java, Go, NodeJS .
Posted 3 days ago
4.0 - 8.0 years
6 - 10 Lacs
Hyderabad
Work from Office
At Owens & Minor, we are a critical part of the healthcare process. As a Fortune 500 company with 350+ facilities across the US and 22,000 teammates in over 90 countries, we provide integrated technologies, products and services across the full continuum of care. Customers and their patients are at the heart of what we do. Our mission is to empower our customers to advance healthcare, and our success starts with our teammates. Technical Support & Troubleshooting Provide hands-on technical support for complex hardware, software, networking, and OS issues (Windows 10/11, macOS, iOS, Android). Support remote and hybrid workforce technologies including VPN (PaloAlto), virtual desktops, collaboration tools (Bomgar, Teams, ZohoAssist), and MFA. Maintain accurate asset inventory across global regions. Lead technically and mentor the End User Experience (EUX) team. Develop and implement the End User Experience (EUX) in alignment with broader IT and business goals. Act as the senior escalation point for high-priority incidents and guide day-to-day team operations and priorities. Build strong relationships with internal stakeholders, cross-functional teams, and external vendors. Engage with counterpart and provide suggestion for software deployment using SCCM or MDM platforms (e.g., Intune, SCCM). Manage and support desktop/laptop, mobile devices, printers, conference rooms, and POS devices. Proactively identify operational issues and ensure remediation to minimize business impact. Drive improvements in onboarding/offboarding processes and device imaging standards. Ensure timely ticket resolution and excellent service delivery, with a focus on minimizing downtime. Oversee the device lifecycle: procurement, deployment, maintenance, upgrades, and retirement. Evaluate and suggest new technologies to improve end-user productivity and support scalability. Lead automation and self-service initiatives (AI-driven IT support, knowledge base, etc.). Monitor and adapt to emerging trends in EUC, cloud, and mobility. Work closely with Infrastructure, Application Support, and Security teams on various operational and project-based initiatives. Participate in global IT projects and collaborate with teams across regions to drive best practices. Maintain knowledge base documentation and training materials. Quickly learn new technology independently using documentation and online resources. Ensure ITIL processes are followed consistently. Willingness to work in all different shifts of a 24x7 support organization. SUPPLEMENTAL JOB FUNCTIONS: Performs additional duties as directed. Effectively accomplishes set goals while primarily working from office. Actively contribute to IT department goals and continuous improvement initiatives. Qualifications EDUCATION & EXPERIENCE: Bachelor s degree in Information Technology, Computer Science, or a related field. 4-8 years of experience in end-user computing, IT support, or desktop engineering. 2+ years of experience in a leadership or technical support management role. Familiarity with multiple business applications and healthcare experience are a plus. Excellent analytical and problem-solving skills with keen attention to detail. CompTIA A+, Microsoft Certified Desktop Support Technician (MCDST), or similar certifications. ITIL certification (Foundation level) is a plus. If you feel this opportunity could be the next step in your career, we encourage you to apply. This position will accept applications on an ongoing basis.
Posted 3 days ago
6.0 - 9.0 years
8 - 11 Lacs
Kolkata, Mumbai, New Delhi
Work from Office
Location: Bangalore Experience: 6 - 9 Years Front End: JavaScript, Angular framework, Typescript, Node Backend: Java 8,11,13, Python, Node Server: Linux, Windows AWS(Developer Skill), Jenkins CI/CD, GitHub, Terraform, REST API, SOAP Services. Database: SQL server, Oracle, Postgres, Dynamo DB Log Tracking: Splunk, Datadog, Server log App Server: IBM WebSphere Web Server: Tomcat EKS, Docker, Serverless programming Event processor: IBM MQ
Posted 3 days ago
2.0 - 6.0 years
4 - 8 Lacs
Bengaluru
Work from Office
As a Staff Software Engineer for Learning Enablement Technology (LET) within VAS PD, youll be part of a global team, with ownership over the entire development lifecycle and support for a broad portfolio of custom-built applications and multiple SaaS vendors. LET provides technology ownership for Visa Consulting and Analytics applications including Visa University (our flagship learning solution for financial industry professionals offering classes and certifications), Minerva (an Issuer Benchmark Study service, crucial for providing in-depth performance and profitability analysis for credit card issuers), and VCA Knowledge Xchange (a key tool for facilitating knowledge exchange and learning for Visa consultants). Your contributions will be vital in shaping the future of these platforms, ensuring they continue to meet the needs of our users and maintain Visas position as a leader in the industry. Your responsibilities will span over the entire portfolio and include design, technology ownership, security and infrastructure management, software development, and support. You will also manage relationships with vendors, consultants, business stakeholders, and technology partners. This is a very hands-on individual contributor role in Bengaluru, India. Our team has a startup mindset, and we partner with various teams to produce best-in-class software solutions to meet evolving needs of clients. We have a culture of not resting on our laurels and you will fit right in if continuous improvement is in your DNA. The ideal candidate will bring energy and enthusiasm to evolve our platforms to the next level. We believe in leading by example, ownership with high standards, and being curiously creative. The Work itself: As a Staff Software Engineer, you will build, integrate, and support lasting, scalable, and secure solutions which deliver a delightful user experience and are resilient. Develop new features for the suite of VCA s .NET applications and enhance SaaS integration. Continue to learn about the industry and propose new payments solutions to meet future needs. Leverage latest technologies including Gen AI tools. Evangelize and adhere to SDLC governance framework. Support conversations with product managers, design team, and cross-functional technology groups to ensure that the right solutions are available and accessible to our users around the world. Produce development, support artifacts and participate in code-reviews. Ensure the highest level of Engineering and Operational Excellence following CRE (Corporate Reliability Engineering) principles. Provide on-call support for high priority incidents and serve as a release manager. Act as ATC (Application Technical Contact), security steward, and manage infrastructure as needed. Participate in vendor management, assessment, and selection. Work with limited direction, usually within a complex and fast paced environment to drive delivery of solutions and meet service levels. Basic Qualifications Masters degree in Math, Science, Engineering, or Computer Science, Information Systems or related field AND minimum eight (8) years of experience in a directly related field OR Bachelors degree in Math, Scien
Posted 3 days ago
5.0 - 10.0 years
7 - 12 Lacs
Mumbai
Work from Office
DevOps Platform Engineer / Senior DevOps Platform Engineer Overall job purpose: As part of the Global Investor and Distribution Solutions (GIDS) Platform Services team, you will play a key role in enabling teams to deliver value streams faster while ensuring platform reliability and resilience. Our mission is to support the organization in winning business by providing robust, scalable, and secure platform services. Responsibilities: Your day-to-day work will consist of: Designing, building, and supporting Platform-as-a-Service (PaaS) solutions on both SS&C Private Cloud and AWS Provisioning and maintaining infrastructure for application teams across Linux and Windows environments Driving platform stability, reliability, security, and performance through proactive engineering and support Collaborating with global teams across Thailand, India, the US, UK, Canada, and Australia to support daily operations and promote DevOps best practices Participating in a follow-the-sun on-call support model to ensure platform availability and performance Ensuring systems meet regulatory, security, and audit compliance standards Qualifications: Minimum Qualification Bachelors degree in Computer Engineering, Computer Science, Information Systems, or a related field 5+ years of experience in a DevOps-related role for senior-level candidates Strong English communication skills, both written and verbal. Proficiency in Linux system engineering Hands-on experience with CI/CD pipelines, preferably using GitHub Actions Experience with Infrastructure as Code (IaC) tools, especially Terraform Familiarity with configuration management tools such as Ansible or Salt Highly Preferred Qualification Experience with logging and monitoring tools such as Grafana, Promtail, and Loki Proficiency in Kubernetes, Helm, and GitOps tools like ArgoCD Kubernetes administration experience is a strong advantage Solid understanding of Microservices Architecture and Service Mesh Experience with building and managing Windows-based infrastructure Familiarity with artifact management tools such as JFrog Artifactory Strong knowledge of AWS services, including: EC2, ECS, RDS, S3, CloudFront, WAF, API Gateway, Lambda, ElastiCache, Elasticsearch, SQS, SNS, EKS, etc. Proficiency in at least one programming language, preferably Python Experience with systems such as Kafka, Keycloak, Airflow, NiFi, Rentaho, Redis, PostgreSQL, etc.
Posted 3 days ago
11.0 - 13.0 years
10 - 14 Lacs
Hyderabad
Work from Office
ABOUT EVERNORTH: Evernorth exists to elevate health for all, because we believe health is the starting point for human potential and progress. As champions for affordable, predictable and simple health care, we solve the problems others don t, won t or can t. Our innovation hub in India will allow us to work with the right talent, expand our global footprint, improve our competitive stance, and better deliver on our promises to stakeholders. We are passionate about making healthcare better by delivering world-class solutions that make a real difference. We are always looking upward. And that starts with finding the right talent to help us get there. Position Overview The EOCC Level 2 Ops team provides IT infrastructure services and support to internal and external Cigna customers. In this role, you will provide solutions to a variety of technical problems of moderate scope and complexity. The EOCC Level 2 team responds to technical issues that are reported to us via eyes on glass monitoring, ServiceNow Incidents, and User reports. The EOCC L2 team performs triage, resolution, and coordinates/leads managed incident calls to assist with troubleshooting and issue resolution for high priority incidents that impact the enterprise. This position works under general supervision and follows established procedures to perform work with a high degree of accuracy and efficiency. The Evernorth Technology strategy is fully aligned with our business strategy, resulting in an opportunity for you to influence in various directions this includes technology\business direction but also recruiting and mentoring employees and influencing selection of and relationships with vendor resources to ultimately build and contribute within a world class Delivery Vertical. This is a hands-on position with visibility to the highest levels of Evernorth management who are motivated to see the successful results of our efforts. The solution focuses on enabling this change using the latest technologies and development techniques Responsibilities Responsible for responding to technical issues that are reported to us via eyes on glass monitoring, ServiceNow Incidents, and User reports. Demonstrate strong leadership and effective communication skills while coordinating and leading managed incident calls. Provide Level 2. 5 troubleshooting and incident resolution. Identifies opportunities and drives process improvements. Partners with other teams within and outside of the org to increase the quality of alerts/Incidents coming to the team. Drive a culture of continuous improvement and accountability. Qualifications Required Skills: Strong written and verbal communication skills with the ability to interact with all levels of the organization. Strong interpersonal/relationship management skills. Troubleshooting and problem-solving. Well-versed in tools such as Splunk, NewRelic, Dynatrace and a holistic understanding of Technology Functions. Have good understanding of on and off prem cloud solutions. System Administration proficiency with UNIX, Linux, and Windows operating systems. Experience with virtualizations (VMWare tools)Strong understanding of Citrix environments. General network knowledge of WAN, LAN, TCP/IP, Load balancers, Etc. Ability to manage and troubleshoot general database issues. Required Experience & Education: 11-13 Years of experience required5 years direct Technology experience preferred Proven experience leading/managing technical teams with a passion for developing the talent within the team. Experience with vendor management in an onshore/offshore model. Desired Experience: System Monitoring and Management Scripting and automation Experience with one or more of the following network, system, or application management tools preferable:
Posted 3 days ago
0.0 - 8.0 years
3 Lacs
Faizabad
Work from Office
1. Technical Support: Provide timely and effective technical, Troubleshoot and resolve technical issues related to the product . Install and implement new programs, upgrade OS and hardware, take data backup and conduct recovery process 2. Problem Solving: Analyze customer problems, diagnose root causes, and implement solutions to resolve issues promptly. 3. Customer Communication: keep customer proactively informed , maintain a professional and courteous demeanor . 4. Product Knowledge: Develop a deep understanding of the product or service offerings to provide accurate and relevant support. Stay updated on product changes, updates, and new features. 5. Escalation Management: Escalate complex technical issues to the appropriate teams within the organization for further investigation and resolution. Follow up with customers to ensure that escalated issues are resolved satisfactorily. 6. Feedback Collection: Gather feedback from customers regarding their experiences with the service provided. 7. Collaboration: Collaborate with cross-functional teams including logistics and ensure defective /unused goods parts are returned immediately after the call. 8. Should be able to check environmental parameters such as earthling for the proper functioning of product. . Qualifications Diploma/Degree Knowledge & Technical Skills knowledge of desktop operating systems like MS windows , product problem symptoms and associated root cause . Proficiency in hardware installation, troubleshooting, and maintenance. Familiarity with networking concepts, protocols, and troubleshooting. Experience with software installation, configuration, and support. Knowledge of antivirus software, firewalls, and security best practices. Experience ( Relevant ) 1-3 Yrs
Posted 3 days ago
0.0 - 8.0 years
3 Lacs
Jodhpur
Work from Office
1. Technical Support: Provide timely and effective technical, Troubleshoot and resolve technical issues related to the product . Install and implement new programs, upgrade OS and hardware, take data backup and conduct recovery process 2. Problem Solving: Analyze customer problems, diagnose root causes, and implement solutions to resolve issues promptly. 3. Customer Communication: keep customer proactively informed , maintain a professional and courteous demeanor . 4. Product Knowledge: Develop a deep understanding of the product or service offerings to provide accurate and relevant support. Stay updated on product changes, updates, and new features. 5. Escalation Management: Escalate complex technical issues to the appropriate teams within the organization for further investigation and resolution. Follow up with customers to ensure that escalated issues are resolved satisfactorily. 6. Feedback Collection: Gather feedback from customers regarding their experiences with the service provided. 7. Collaboration: Collaborate with cross-functional teams including logistics and ensure defective /unused goods parts are returned immediately after the call. 8. Should be able to check environmental parameters such as earthling for the proper functioning of product. . Qualifications Diploma/Degree Knowledge & Technical Skills knowledge of desktop operating systems like MS windows , product problem symptoms and associated root cause . Proficiency in hardware installation, troubleshooting, and maintenance. Familiarity with networking concepts, protocols, and troubleshooting. Experience with software installation, configuration, and support. Knowledge of antivirus software, firewalls, and security best practices. Experience ( Relevant ) 1-3 Yrs
Posted 3 days ago
7.0 - 14.0 years
16 - 18 Lacs
Bengaluru
Work from Office
Education Qualification : Any Graduate (Engineering / Science) Skills : Primary -> Technology | Infrastructure Monitoring Tool - SolarWinds | 4 - Advanced Primary -> Technology | Infrastructure Monitoring Tool - SCOM | 4 - Advanced Secondary -> Domain | IT in Banking | Customer Support | 4 - Advanced Tertiary -> Behavioral | Aptitude | Communication | 4 - Advanced Certification : Technology | SCP Key Responsibilities: - Should be familiar with tool administration, design, configuration, developing Dashboards, automation and managing daily operations. - Monitoring Tool Deployment, Administration, Configuration and Troubleshooting - Assist with the design of system architecture for new or existing complex computer systems. - Integration of 3rd party element managers with APIs (application programming interfaces) - Assist with the design of subsystems and integration of the total system. - Identify, analyze, and resolve program support deficiencies. - Develop and recommend corrective actions. - Maintaining and Configuring Rules Fand Managing Alerts etc. - Performance tuning of application and finding automation methods - Assist with trade studies, to determine system (hardware, software, architecture) improvements. - Develop high-quality technical documentation, including user guides, test plans, and contract deliverable items. - Able to install, configure and administer SolarWinds components, including Network Performance Monitor (NPM), NCM (Network Configuration Manager) and NTA (Network Traffic Analyzer) - Should have expertise in SolarWinds tool implementation, migration, and administration on (NPM, NCM (Network Configuration Manager), NTA, WPM (Web Performance Monitor), VNQM (VoIP and Network Quality Manager) SAAS (Software as a Service) Product - Experience configuring monitors using SNMP, SSH (Secure Shell), WinRM (Windows Remote Management), WMI (Windows Management Instrumentation), JMX and other technologies. - Experience configuring collection of Syslog messages from various devices and storing and forwarding as required by local policies. - Provide expertise to define, monitor, and report on SLAs (service level agreements) - Provide expertise to detect and verify performance issues and determine the scope of the performance issue - Experience in developing and creating of dashboards - Ability to provide consultation for new projects, functionalities
Posted 3 days ago
0.0 - 2.0 years
4 Lacs
Bengaluru
Work from Office
Title: L1 Support Engineer Location: Bangalore Role overview: As an L1 support engineer you will play a key role in Level 1 support and ensuring smooth project operations through proactive monitoring, initial troubleshooting, and vendor coordination. This role demands strict SLA adherence, 24/7 availability, and a focus on resolving or escalating issues efficiently to maintain high service standards. This position is critical to maintaining high service standards and operational efficiency. How you will create impact: Responsibilities: Monitoring the implementation & operation of defined controls and recommendations. Support all Project & Operations as Level 1 support Understand projects working guidelines, technology, framework etc. Initial troubleshooting skills for OS/applications/Interfaces /DBs Vendor coordination skills, Monitoring & Reporting. Carry out routine activities & checklists. Taking ownership of customer issues until resolved, escalated or resolved. Monitor service through tools. Available 24X7 for support. Strict SLA compliance at all stages. Essential qualifications: 0-2 years of relevant experience in production support. Should have BE/ B. Tech/BCA/MCA/ ME/M.Tech /B.Sc. (Computers)/M.Sc. (Computers) degree from a reputed University. Basic knowledge or working on windows and unix platforms. Should have good understanding of the commands in Linux Knowledge on scripting languages (e.g. bash shell scripting, Perl, etc). Excellent working familiarity with NMS tools , Ticketing tools and MS Excel Protocol and Packet analyzers (TCPDUMP, Ethereal) Knowledge on monitoring system resources like CPU, memory, disk, logs, processes etc Knowledge on log search using grep commands, extraction of data etc. Troubleshoot basic application related issues like server restart, etc Interview rounds & assessments: Table for Two: A brief chat with one of our Recruiters to assess your foundational competencies and provide an overview of TerraPay. Beyond the Bio: A discussion with an SME or the RM to evaluate your role-specific knowledge, problem-solving abilities, and gain a deeper understanding of the company and team dynamics. Manager Meetup: A comprehensive discussion about the role and responsibilities, expectations, and mapping out potential career growth. Hot Seat: A cultural fit round that includes an overview of the company s core values and long-term plans. Why TerraPay: TerraPay is a global money movement player on a mission to build a borderless financial world. We believe payments should be instant, reliable, transparent, seamless, and fully compliant. Registered and regulated across 31 global markets, we are a leading payments partner for banks, mobile wallets, money transfer operators, merchants, and financial institutions. We are proud to be a twice-certified Great Place to Work and were featured in the 2023 CB Insights Fintech 100 and the 2024 Financial Times 1000 lists. Read more about TerraPay here.
Posted 3 days ago
4.0 - 9.0 years
2 - 6 Lacs
Bengaluru
Work from Office
This position will assist in performing implementation, operation, monitoring, recovery, and performance tuning for infrastructure and application services at symplr. The CloudOps team augments the symplr Development, IT teams by focusing on application deployment on production systems using a software engineering approach and manageability of application failure resolutions within Service level agreements. CloudOps goals include improving system performance, increasing operational observability, enhancing system stability, and reducing time for software delivery. Duties & Responsibilities Be a champion for department initiatives and values by ensuring all actions promote the department s mission statement Participate in release cycles of product by closely working with Engineering Managers, Architects and Developers. Work towards automating the product deployment to various environments by integrating with continuous integration (CI) and continuous delivery (CD) tools, monitoring, and change management practices. Create and maintain standard operating procedures (SOPs) for performing maintenance tasks, applying configuration changes, and remediating problems in the environment. Implement monitoring , alerting , notification and metrics collection for Infrastructure and application performance System uptime Error rate Monitor and continually improve the capacity and reliability of our production environments infrastructure. Investigate and fix performance and scalability bottlenecks, proactively identify issues and create work items to improve stability and performance. Respond to alerts from production systems, identify and resolve root causes in a timely fashion Identify single points of failure and other high-risk architecture issues and propose resilient resolutions to mitigate the risk thereby improving the system reliability. See opportunities of automation and reduce the operational workload, build scripts, introduce new tools and practices as needed Work with other Cloud Infrastructure Engineer and developers to ensure maximum performance, reliability and automation of our deployments and infrastructure. Work with, consult and influence developers on new features and software architecture to ensure scalability. Communicate to stakeholders and handle the deployment/maintenance/support efficiently Ticket Handling and Support Tickets that are handled should have clear communication and correct stakeholders involved Tickets should be completed within the SLA and should be clearly informed, documented if there is any delay or improper tickets. Tickets should have proper comments to close the ticket including steps for resolutions, screen shots. Tickets that are repetitive should be discussed in standup call for brainstorming and eventually should lead into resolution through automation if necessary. Skills Required 4+ years of experience with any public cloud provider such as Amazon Web Services (AWS), Microsoft Azure and On-Prem Servers Solid understanding of standard TCP/IP networking, Windows IIS, Load Balancing and common protocols like DNS, HTTPS Good knowledge on CI/CD tools like Octopus CD, Azure ADO, GitHub Actions, Jenkins etc Monitoring and Logging: Experience with any Application monitoring and logging tools (e.g. Datadog, New Relic, AppDynamics, Application Insight, ELK, Prometheus). Good understanding of Web Servers & Database [Optional] Good understanding in Docker and Kubernetes. Good scripting knowledge & Software life cycles model. Good understanding of DevOps practices. Should have worked on high traffic & highly scalable systems in past Knowledge on fundamental aspects for release automation (packaging, dependencies, promotion, deployment, compliance) A passion for collecting, evaluating, and improving performance metrics. Excellent time management, resource organization and priority establishment skills, and ability to multi-task in a fast-paced environment Ability to work quickly and efficiently with minimal supervision Excellent communication skills with both written and verbal Should be able to handle On-calls 12-hours following a week rotation pattern for symplr products. Able to work during the US Day hours shift and coordinate with team members in US/India for completing the day-to-day tasks. Qualifications: Have HEART. To work here, you must be: Humble self-aware and respectful Effective measurably move the needle & immeasurably add value Adaptable innately curious and constantly changing Remarkable stand out in some way Transparent openly and honestly sharing knowledge 3+ years of Systems Engineering experience in the following areas Cloud platforms (Azure, AWS) and On-Prem Servers Windows and Linux Servers Application Monitoring Tools (Datadog, New Relic, AppDynamics, Application Insights) Log Aggregation Tools (Datadog, ELK, etc) PowerShell, Bash, or Python scripting CI/CD tools (Azure Pipelines, GithHub Actions, Jenkins, Octopus, etc.) Infrastructure management tools (Terraform, Ansible, etc.) Application Hosting (IIS, Apache, Tomcat) Alerting (PagerDuty) Ticketing (ADO Boards and Ivanti) Documentation (Confluence) Bachelor s degree or equivalent experience
Posted 3 days ago
6.0 - 11.0 years
9 - 13 Lacs
Coimbatore, Bengaluru
Work from Office
Senior Database Administrator (DBA) Experience: 6+ years Location: Coimbatore / Bangalore Who we are and What we do AppViewX is trusted by the world s leading organizations to reduce risk, ensure compliance, and increase visibility through automated certificate lifecycle management. At AppViewX, you will get to work with our AVX ONE platform that provides complete certificate lifecycle management and PKI-as-a-Service using streamlined automation workflows to prevent outages, reduce security incidents and enable crypto-agility. AppViewX is also certified as a Great Place to Work in India, cementing us as an employer of choice. What will you be responsible for You will be responsible for the overall administration, performance tuning, and security of our database systems. You will work closely with development, QA, and DevOps teams to ensure data availability, consistency, and integrity across environments. You will also proactively monitor and improve database systems to ensure optimal performance and scalability. What do we require Proven experience in installing, configuring, and maintaining database systems primarily MongoDB Hands-on experience managing production systems candidates must have maintained large-scale, high-availability production environments Strong understanding of database architecture, backup and recovery strategies, replication, and failover techniques Demonstrated expertise in database performance tuning and optimization Ability to manage and monitor large-scale production databases Strong knowledge in database security, role management, and access control Experience with data migration, upgrades, and schema management Good understanding of Agile/Scrum development processes Ability to document database architecture, maintenance procedures, and operational best practices Experience in working closely with application developers to design and optimize queries and schema Technology Essentials : MongoDB hands-on experience is mandatory Kubernetes and AWS must-have skills for deployment and orchestration SQL databases Good to have Strong working knowledge of Linux and Windows environments Why AppViewX AppViewX caters to a wide range of customers from Fortune 1000 companies, including six of the top ten global commercial banks, five of the top ten global media companies, and five of the top ten managed healthcare providers. Over the years, we grew our diverse team, perfected our automation platform, and expanded our Global footprint to India, North America, United Kingdom and Australia. Today, we are headquartered in New York City and have come a long way by optimizing opportunities to create lasting relationships with enterprises, gaining unshakable customer trust along the way. AppViewX is proud to be an Equal Employment Opportunity Employer. It is AppViewX s policy to afford equal employment opportunities to all employees regardless of race, color, national origin, ancestry, religion, citizenship status, , gender, gender expression or identity, sexual orientation, age, marital status, military or veteran status, pregnancy, disability, genetic information, arrest record, or other protected class under state, federal, or local law.
Posted 3 days ago
1.0 - 3.0 years
10 - 14 Lacs
Bengaluru
Work from Office
Title: Sr Engineer - IT Applications (IBM Spectrum LSF (Load Sharing Facility)) About GlobalFoundries GlobalFoundries is a leading full-service semiconductor foundry providing a unique combination of design, development, and fabrication services to some of the world s most inspired technology companies. With a global manufacturing footprint spanning three continents, GlobalFoundries makes possible the technologies and systems that transform industries and give customers the power to shape their markets. For more information, visit www.gf.com. Introduction We are seeking an experienced IT Engineer to join our team, responsible for supporting and optimizing our Design Engineering infrastructure. The ideal candidate will have the ability to troubleshoot and resolve complex technical issues related to tool infrastructure, IBM LSF, EDA license server management, and will be able to work collaboratively with cross-functional teams to ensure seamless tool integration and optimize design productivity. Your Job Install, configure, and maintain EDA and SW tools on GF servers Manage and optimize license configurations, to ensure efficient license utilization and server downtime Manage and optimize workloads using LSF, to ensure efficient CPU utilization and server minimize downtime Troubleshoot and resolve technical issues related to tool installation, configuration, and usage Develop and maintain documentation for EDA tool installation, configuration, and license usage Work with vendors to resolve technical issues, request new features, and stay up-to-date with the latest tool releases and updates Develop and implement automation scripts to improve tool efficiency and reduce manual errors Participate in the development and implementation of new design flows and methodologies Collaborate with IT teams to ensure EDA tool compatibility with existing infrastructure and future upgrades Required Qualifications : Bachelor s or Master s degree in Computer Science, Engineering, or a related field. 1-3 years of experience in IT architecture or systems engineering roles. 2-5 years Strong knowledge of IBM Load Sharing Facility 2-5 years Knowledge of Jenkins server, License server, Virtual machine configuration and maintenance. Proficiency in Linux and Windows operating systems Excellent communication and problem-solving skills, with the ability to work collaboratively with cross-functional teams Strong analytical and troubleshooting skills, with the ability to resolve complex technical issues Experience with scripting languages such as Python, Perl, or TCL Experience with Agile development methodologies and version control systems such as Git Preferred Qualifications: Experience with cloud-based EDA tool deployments and management Knowledge of containerization technologies such as Docker Experience with data analytics and visualization tools such as Tableau or Power BI Familiarity with DevOps practices and tools such as Jenkins, Ansible, or Puppet What We Offer: Competitive salary and benefits package Opportunity to work with a talented team of engineers and contribute to the development of innovative products Professional development and growth opportunities, including training and conference sponsorships Collaborative and dynamic work environment with a focus on teamwork and innovation. If youre a motivated and experienced EDA Engineer looking to join a dynamic team, please submit your resume for this role! GlobalFoundries is an equal opportunity employer, cultivating a diverse and inclusive workforce. We believe having a multicultural workplace enhances productivity, efficiency, and innovation whilst our employees feel truly respected, valued and heard. As an affirmative employer, all qualified applicants are considered for employment regardless of age, ethnicity, marital status, citizenship, race, religion, political affiliation, gender, sexual orientation and medical and/or physical abilities. All offers of employment with GlobalFoundries are conditioned upon the successful completion of background checks, medical screenings as applicable and subject to the respective local laws and regulations. Information about our benefits you can find here: https: / / gf.com / about-us / careers / opportunities-asia
Posted 3 days ago
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