Get alerts for new jobs matching your selected skills, preferred locations, and experience range. Manage Job Alerts
1.0 - 5.0 years
4 - 6 Lacs
Gurugram
Work from Office
Looking for immediate joiner, Technical Support Officer, Gurugram (International Voice) -ctc upto 6 LPA (or 30% hike from last ctc) - Any Graduate/UG with 1 year tech exp. in windows escalation (L1/L2) domain -Excellent communication Mandate Interested, Any reference, Call: Rose (9873538143 / WA : 8595800635) rose2hiresquad@gmail.com
Posted 11 hours ago
6.0 - 11.0 years
10 - 20 Lacs
Chennai
Hybrid
Dear Candidate, We are having Openings for Devops role @ Tech Mahindra .. Below are the details. Location: Chennai Exp: 6+ yrs NP: 0-30 Days Mode of Work: Hybrid Skill Set Expertise in OS (RHEL & Windows) Expertise in Cloud (AWS) Expertise in Kubernetes & Container platform Vulnerability Patch management Automation (Shell scripting, Ansible, Python) SNOW Knowledge for Change management Knowledge in monitoring tools, Prometheus, Grafana, Geneos Interested ones please share your resumes to sa00961356@TechMahindra.com for faster response. Total Yrs of Exp: Relevant exp in Kubernets and Container: Exp in AWS: Exp in OS( RHES and Windows): Exp in Vulnerability Patch management : Exp in Automation (Shell scripting, Ansible, Python): CTC: ECTC: Offer amount (if holding any offer ) : Notice Period (LWD if serving NP ) Preferred Location: Are you having PF deduction for all companies (If not pls mention for which companies you dont have) Are You Permanent Employee for all Companies (If not Pls mention your Payroll Company Names): Thank you Tech Mahindra Team
Posted 12 hours ago
6.0 - 11.0 years
0 - 2 Lacs
Bengaluru
Remote
Location : PAN India Work Timings : 24/7 Rotational shifts Exp : 6 10 Years Mandatory Skills : Below highlighted in yellow are key skills required. JD: Good hands-on experience on Database Administration, deep understanding of DBA concepts, best practices. Experience on Installation, configuration and upgrading MongoDB software and products. Creating and sizing database storage structures and database objects Design/Implement Backup and Recovery setups based on application requirements. Experience on managing Docker MongoDB Images on Linux servers. Excellent MongoDB internals knowledge storage engines, concurrency, memory, journaling, and checkpoints. Troubleshooting performance issues profiler, indexes, and server status and host metrics. MongoDB Security: Auditing, Kerberos, authorization and internal/external authentication methods available in Enterprise MongoDB version. Strong Experience implementing multi-data center replica set and sharded clusters in Linux and windows environments. Ops Manager: implementation, monitoring, backup and automation. Experience on MongoDB Clustering, Sharding and scaling across data centers. Expert coding skills with at least one of Shell Script , Python or Java Expert in Mongo DB CRUD operations and in aggregation framework.
Posted 15 hours ago
2.0 - 5.0 years
3 - 5 Lacs
Noida, New Delhi, Gurugram
Work from Office
Job description Hiring for Leading ITES Companies In Gurgaon and Noida for Technical Support Salary - upto Rs 5 LPA (Hike based upon last drawn salary) Key Highlights: 1: Graduate with minimum 2 years of exp in Technical Support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred 8: Knowledge of LAN, MAN, Windows Troubleshooting, Networking etc A Technical Support job description typically involves diagnosing, troubleshooting, and resolving technical issues related to computer hardware, software, and networks Key Responsibilities: Troubleshooting and Problem Solving: Diagnosing and resolving hardware and software issues, either remotely or in person. User Support: Providing technical assistance to users, answering questions, and guiding them through problem resolution. System Maintenance and Monitoring: Ensuring computer systems and networks are running efficiently and effectively. Installation and Configuration: Setting up new systems, installing software and hardware, and configuring user accounts. Documentation and Record Keeping: Maintaining records of issues, solutions, and system configurations. Collaboration: Working with other IT teams and external vendors to resolve complex issues. Customer Service: Providing excellent customer service, ensuring user satisfaction, and building positive relationships. WhatsApp/Call any of the numbers below for the initial screening - HR Mahvish - 9628373766 HR Simran - 9821182647 HR Riya - 9628373761 HR Devika- 9821182651
Posted 16 hours ago
4.0 - 5.0 years
4 - 5 Lacs
Mumbai, Maharashtra
On-site
Level L2 Communication Good Email Good Experience Range 4 -5 Years Required Skills Set Carry out the first level of troubleshooting on Windows OS and applications., Awareness of OS related securities, Responsible for Server Administration, Troubleshooting and resolving all hardware issues Plan preventive maintenance activities, DR/BCP activities., Installation and OS Support - Repair / Re-Installation or fresh Installation, Analyze system for failure and assist to restore files with help of operating system., Apply patches to the OS / applications or upgrade the applications as and when required, as per the approval from the respective Team Leaders., Administration of AD, DNS, DHCP, DFS, RDS services, You will carry out administration, support and maintenance of AD., RAID Configuration knowledge, Print/File/IIS server knowledge., Extend technical support the Clients over email and phone, Knowledge of Microsoft clustering & Veritas Cluster, Monitoring & Management of Backup & Restoration., Following up with Vendors hardware & software whenever required & resolve issues by minimizing downtime's., Creation of Knowledge base, Knowledge in ITIL process for Incident, Change and Problem management., Work on the change request and new Installations.,Raise and also technically update the tickets in ticketing system for all the issues handled., Ensure that the tickets raised per shift are closed as per SLA and if not escalate as per the escalation Matrix defined.,Knowledge of Vulnerability, Hardening , Patching on Windows servers. Salary Range 40000-45000 Qualification Graduation Certification Any Technical Certificate (e.g. Hardware Networking Course, Computer course, MCSE, MCSA, CCNA, Active Directory) Technical Question Can you describe your experience with different versions of Windows Server (e.g., 2012, 2016, 2019)? How do you set up and configure Active Directory? What is Group Policy, and how do you use it to manage a Windows Server environment? Can you explain the process of setting up and managing DNS in Windows Server? How do you configure and manage DHCP on Windows Server? What is your experience with Windows Server Update Services (WSUS)? Can you explain how you configure and manage file and print services on Windows Server? What is your experience with Hyper-V, and how do you manage virtual machines in a Windows Server environment? How do you integrate and manage Windows Server with cloud services like Azure or AWS? Can you describe the process of setting up a hybrid cloud environment with Windows Server? What are the best practices for securing a Windows Server environment? How do you manage user permissions and access control in Active Directory? Can you explain how you implement and manage encryption on Windows Server? How do you ensure compliance with industry regulations and standards in a Windows Server environment? What steps do you take to monitor and respond to security incidents on Windows Server? What is your approach to backup and recovery in a Windows Server environment? Can you describe how you use Windows Server Backup or third-party tools for backup purposes? How do you develop and implement a disaster recovery plan for Windows Server? Can you explain the process for restoring a server from a backup? Describe a complex issue you encountered in a Windows Server environment and how you resolved it. How do you troubleshoot and resolve performance issues on a Windows Server? What steps do you take to diagnose and fix issues with Active Directory replication? Can you explain how you would troubleshoot a failed Windows Server service? How do you monitor and manage server performance and resource usage? What tools do you use for monitoring and managing Windows Server environments? How do you configure and manage network services such as DNS and DHCP on Windows Server? Can you explain the process of setting up and managing a Windows Server cluster? What is your experience with Power Shell for managing Windows Server? Can you provide an example of a script you’ve written? How do you automate repetitive tasks in a Windows Server environment? Can you explain how you use task scheduling and scripting to streamline server administration? A user reports they cannot log in to their account. Walk me through your troubleshooting process. You need to migrate user data from one server to another with minimal downtime. How would you approach this task? A critical security patch needs to be applied to multiple servers. How would you plan and execute this update? You encounter a replication issue between two domain controllers. How would you diagnose and resolve this problem? A server is experiencing high CPU usage. What steps would you take to identify and fix the issue?
Posted 17 hours ago
0 years
3 - 3 Lacs
Rishikesh, Uttarakhand
On-site
The IT Executive will be responsible for overseeing and maintaining all IT systems, networks, and software applications across the property. This includes managing hotel-specific systems such as IDS, PMS, and POS, as well as ensuring seamless connectivity, system security, and technical support for staff. Key Responsibilities: Hotel Software Management: Manage and troubleshoot IDS software (mandatory experience required). Support PMS (Property Management System) and POS (Point of Sale) operations. Coordinate with software vendors for updates, patches, and troubleshooting. Network & System Administration: Maintain LAN/WAN connectivity across the hotel premises. Manage and monitor internet access, bandwidth, and firewalls. Ensure uptime of all servers, printers, routers, and network devices. Hardware & Software Support: Provide day-to-day technical support to hotel staff for desktops, laptops, and peripherals. Install, configure, and maintain software and operating systems. Security & Surveillance: Oversee CCTV systems , access control, and security monitoring solutions. Ensure proper data backup protocols and antivirus protection. Implement cybersecurity best practices and respond to any data breaches or security threats. Communication Systems: Manage and troubleshoot email systems, telephone lines, and VoIP. Ensure seamless communication between departments through IT tools. Documentation & Compliance: Maintain IT asset records and software licenses. Prepare periodic reports on IT performance and system health. Required Qualifications & Skills: Proven experience in a similar IT role, preferably in the hospitality industry . Mandatory : Hands-on experience with IDS Software . Proficiency with PMS , POS , Windows OS, networking (TCP/IP), routers, switches, and Wi-Fi systems. Knowledge of hardware troubleshooting , server maintenance, and email setup/configuration. Experience with CCTV installation and maintenance . Ability to handle multiple tasks efficiently and work under pressure. Strong problem-solving skills and attention to detail. Excellent communication and interpersonal skills. Preferred Qualifications: Degree or diploma in IT, Computer Science, or related field. Certifications in Networking, Microsoft, or Security will be an advantage. Work Schedule: Full-time | 6 days a week | Shift-based availability as per operational requirements. How to Apply: Interested candidates can email their updated resume to: [email protected] Contact: 8279377037 Job Type: Full-time Pay: ₹25,000.00 - ₹30,000.00 per month Benefits: Food provided Health insurance Paid sick time Paid time off Provident Fund Shift: Rotational shift Work Days: Monday to Friday Weekend availability Weekend only Work Location: In person
Posted 18 hours ago
7.0 years
0 Lacs
Hyderabad, Telangana
Remote
Threat Hunter 2 Hyderabad, Telangana, India + 1 more location Date posted Jun 27, 2025 Job number 1838481 Work site Up to 50% work from home Travel 0-25 % Role type Individual Contributor Profession Security Engineering Discipline Security Research Employment type Full-Time Overview Security represents the most critical priorities for our customers in a world awash in digital threats, regulatory scrutiny, and estate complexity. Microsoft Security aspires to make the world a safer place for all. We want to reshape security and empower every user, customer, and developer with a security cloud that protects them with end to end, simplified solutions. The Microsoft Security organization accelerates Microsoft’s mission and bold ambitions to ensure that our company and industry is securing digital technology platforms, devices, and clouds in our customers’ heterogeneous environments, as well as ensuring the security of our own internal estate. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. In doing so, we create life-changing innovations that impact billions of lives around the world. We are seeking for a passionate cybersecurity professionals to join our growing team of Defenders. In this role, you will proactively detect, investigate, and respond to advanced threats across enterprise environments using cutting-edge and AI enabled security tools and threat intelligence. The ideal candidate combines strong security expertise with a curious mindset and skills to conduct deep threat analysis. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Qualifications Graduate degree in engineering or equivalent discipline. 3–7 years of experience in cybersecurity (SOC, IR, Threat Hunting, Red Team). Hands-on experience with SIEM, EDR, and cloud-native security tools (Microsoft XDR, Sentinel, CrowdStrike, etc.). Experience with at least one cloud platform (Azure, AWS, GCP) and its associated security services and configurations. Proficiency in KQL, Python, or similar scripting languages for data analysis and automation. Strong knowledge of MITRE ATT&CK, Cyber Kill Chain, and adversary TTPs. Familiarity with operating system internals (Windows, Linux) and endpoint/network forensics. Certifications like CISSP, OSCP, CEH, GCIH, AZ-500, SC-200 or similar/equivalent are a plus. Responsibilities Monitor, triage, and respond to security incidents using alerts and incidents from Microsoft Defender products (MDE, MDI, MDO, MDA, MDC etc.) Perform proactive threat hunting using hypothesis, and telemetry from endpoints, identities, cloud and network. Develop hunting queries using Kusto Query Language (KQL) or similar to uncover suspicious patterns and behaviors. Investigate security incidents across hybrid environments and contribute to root cause analysis and containment strategies. Collaborate with internal teams (defender, threat intelligence, engineering) to enhance detection logic, develop automations, and improve incident response workflows. Contribute to incident documentation, detection playbooks, and operational runbooks. Stay current with evolving threat landscapes, cloud attack vectors, and advanced persistent threats (APT). This role require candidate to work in different shifts . Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work. Industry leading healthcare Educational resources Discounts on products and services Savings and investments Maternity and paternity leave Generous time away Giving programs Opportunities to network and connect Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Posted 20 hours ago
0 years
1 - 1 Lacs
Shiliguri, West Bengal
On-site
Job Title: ADVANCE DIPLOMA HARDWARE & NETWARKING ENGINEERING Company: GEORGE TELEGRAPH TRAINING INSTITUTE Location: ANY About Us: George Telegraph was established on 16th May 1920. It addressed the potential gravity of the unemployment problem in India. George Telegraph is registered trust dedicated to human resource development to the requirement of Indian industry, is one of the pioneers of industrial training in India. Key Responsibilities: Ability to impart training on Comp TIA A+, N+, CCNA and Microsoft. Curriculum. Ability to impart training on the paper- Operating System, Advanced Operating System, Computer Hardware ,Networking. Ability to groom of Faculties/Trainers. Hands-on expertise on maintaining strong student relationship. Ability to groom student in the technical field. Qualifications / Skills: Completed Hardware Technology (assembling, installing & troubleshooting in Win 9x & Win NT base OS) from any reputed organization. Completed Advanced Networking Course (LAN-Workgroup/Domain-based) from any reputed organization. Completed Certified Professional in Cisco Routers and Switches Configuration & management (WAN) from any reputed organization. Completed Certificate in Information Technology Application (Dos ,Windows, MS-Office, Internet) from any reputed organization. We offer a competitive salary, comprehensive benefits, and a collaborative work environment. If you are a creative and driven individual with a passion for marketing, we encourage you to apply. To apply, please submit your resume and a cover letter detailing your relevant experience and why you are a suitable candidate for this role to [ [email protected] ]. Job Type: Full-time Pay: ₹10,000.00 - ₹15,000.00 per month Benefits: Cell phone reimbursement Commuter assistance Health insurance Internet reimbursement Provident Fund Work Location: In person
Posted 20 hours ago
3.5 years
16 - 0 Lacs
Bengaluru, Karnataka
On-site
C++ Networking Developer (Weekend Drive) Experience : 3.5+ years Budget : Up to ₹16 LPA Location : Bangalore – HP Office Job Description We are looking for a skilled C++ Networking Developer with over 3.5 years of experience to join our dynamic team. The ideal candidate should have strong expertise in network programming and C++ development in a Linux/Windows environment. Key Responsibilities : Develop and maintain networking features in C++. Work on low-level systems and network protocol implementation. Optimize code for performance and scalability. Collaborate with QA, DevOps, and other teams for end-to-end product delivery. Mandatory Skills : Proficient in C++11/14/17 . Strong experience in TCP/IP, Sockets, UDP, and network protocols . Good understanding of multi-threaded programming and memory management . Experience in Linux/Unix-based development environments. Exposure to design patterns and ability to participate in architecture discussions. Nice to Have : Familiarity with Wireshark or similar network analysis tools. Knowledge of REST APIs or gRPC. Note : This position includes a weekend drive for interviews and may require F2F interaction in the final round . Job Type: Full-time Work Location: In person
Posted 22 hours ago
3.0 years
6 - 8 Lacs
Mumbai, Maharashtra
On-site
Hello, Greetings of the day!! We have an exciting opportunity with one of the Renowned Global Financial Company \ Role: Network Administrator Experience: 3 to 5 years Qualification: BSC/BSC- IT or related field Job Location: Vikhroli, Mumbai Work Mode: On - Site (Full Time) Key Accountabilities: Install, configure, and maintain network hardware and software, including routers, switches, firewalls, servers, and wireless access points. Monitor network performance and troubleshoot network issues, including connectivity problems, slow performance, and hardware failures. Implement and maintain network security measures, such as firewalls, intrusion detection systems, and antivirus software. Manage user accounts, permissions, and access rights. Provide technical support to end-users, assisting with network-related problems and answering questions. Develop and maintain network documentation, including network diagrams, configurations, and procedures. Contribute to the development of network usage policies and procedures Perform regular network backups and implement disaster recovery plans. Collaborate with other IT professionals to ensure seamless integration of network systems Research and evaluate new network technologies and make recommendations for improvements. Manage vendors and service providers for network-related services Stay up to date with the latest network technologies and security threats. Education, Skills & Qualifications: Bachelor’s degree in computer science, Information Technology, or a related field preferred. 3+ years of experience in network administration. Any network product certifications are desirable. Strong understanding of networking concepts, protocols (TCP/IP, DNS, DHCP, etc.), and hardware (routers, switches, firewalls, etc.). Experience with network operating systems (e.g., Windows Server, Linux). Experience with network security technologies (e.g., firewalls, intrusion detection systems, VPNs). Excellent troubleshooting and problem-solving skills. Strong communication and interpersonal skills. Ability to work independently and as part of a team. Interested candidates can share their updated CV on WhatsApp on 90042 09250 Regards, Pranjal Gurav Sourcing Specialist FBTS Executive Search Pvt. Ltd. Job Types: Full-time, Permanent Pay: ₹600,000.00 - ₹800,000.00 per year Benefits: Provident Fund Schedule: Day shift Work Location: In person
Posted 22 hours ago
1.0 years
0 Lacs
Kochi, Kerala
On-site
Coordinate the sales team by managing schedules, filing important documents, and communicating relevant information. Ensuring the adequacy of sales-related equipment or material. Responding to complaints from customers and giving after-sales support when requested. Collate all data related to pipeline, forecast, tenure etc. and present. Respond to complaints from customers and give after-sales support when requested. Store and sort financial and non-financial data in electronic form and present reports. Handle the processing of all orders with accuracy and timeliness. Inform clients of unforeseen delays or problems with our initial responses. Monitor the team’s progress, identify shortcomings, and propose improvements. Assist in the preparation and organizing of promotional material or events. Liaising with the Commerce Team and Application team for handling enquiries and ensuring that responses are given on time. Preparation of presentations and slides for sales promotion and meetings. Coordinating with the Administration Team regarding client visits etc. Ensure adherence to laws and policies. Liaising with the Bangalore sales office. Coordinating the workflow and reporting to the reporting officer on a weekly basis Maintaining a daily logbook Following the QMS manual and the SOP as provided during the joining period Profound knowledge on marketing and sales aspects. Requirement: Bachelor or master’s degree in related field. Minimum 1 year prior experience in relevant field. Good knowledge of computer and know-how of Windows, MS Office and web-based applications is highly required Excellent oral & written English communication (Must) Positive attitude and quick learning skills required Integrity and work ethics to be strictly followed Teamwork and problem solving abilities Job Type: Full-time Benefits: Cell phone reimbursement Schedule: Day shift Monday to Friday Work Location: In person
Posted 1 day ago
3.0 years
0 Lacs
Mumbai, Maharashtra
On-site
Required Experience: 3 Years Role : Accessibility QA Employment Type: Permanent Job, Full Time Job Location: Khar (Mumbai) Job Description: Candidate must have at least 3 years of experience as a accessibility QA and should have performed accessibility testing for web, mobile websites and applications, including document accessibility testing and re-mediating (PDF, Word, Excel and PowerPoint) for ADA compliance and WCAG 2.0, 2.1 guidelines. The desired candidate must ideally possess a relevant accessibility certification (CPACC or WAS or both). Note: Candidates appearing for certifications can also be considered based on experience and merit. Candidate Responsibilities : Create / Review VPAT reports and making presentation to stakeholders and customers Consult stakeholders and customers by way of helping them with answers to queries, performing accessibility audit of their web, mobile or documents or perform a quick accessibility review of their design files in XD or figma Testing of websites and web applications in various operating systems and across devices and should be adept at write test cases, documenting issues against WCAG violations with necessary insights on fixes Should be able to cover web, mobile accessibility. Capability in document accessibility is highly preferred Closely working with developers to provide suggestive fixes to mitigate the accessibility issues at scratch level Create PPTs for new guidelines for training / consulting / presentation materials Training and mentoring junior team members Professional Experience and Skills Requirements : Good oral, written communication and presentation skills Knowledge of basic HTML, CSS and Javascript, ARIA remediation Performing color contrast testing, keyboard testing, browser zooming testing and screen reader testing using tools like contrast checker, JAWS or NVDA, VoiceOver and other relevant assistive tools Must possess sound knowledge on WCAG 2.0, 2.1 and ARIA concepts. Knowledge of MAS (Microsoft Accessibility Standards) is preferred but not mandatory Proficiency in working with Assistive technologies as JAWS, NVDA, Narrator, Talkback, Voiceover with all platforms Strong knowledge for accessibility on Windows, iOS, Android devices Ability to perform document accessibility to ensure that the documents (PDF, Word, PPT, Excel) being tested is usable by assistive and non-assistive tech users. Documents should be tested to meet – Sec 508, WCAG 2.0 guidelines and ADA compliance Requirement analysis, test case designing, time estimation for ADA testing and execution Knowledge in Design level accessibility, DOM validation. Creation of TPC (Test pass completion) report, sprint plan release report Proficiency in working with Azure DevOps, JIRA, GitHub etc. Knowledge in Design level accessibility, DOM validation. Skills preferred but not mandatory : Hands on knowledge on one or more tools like Adobe XD, Invision, Figma etc. Knowledge of working in agile sprints Experience with WAT, CCA, Axe, AI for Web (Accessibility Insights for web aka Keros), WACC, Aux. ANDI etc. Required Educational Qualifications: Any degree or diploma in computer engineering will be preferred. Graduates from BCom or BA or other streams will also be considered based on their experience. Education: B.sc (IT) MCA, B.Tech/B.E. – Computers Job Category: Software Developer Tester Job Type: Full Time Job Location: Khar Road Please mail your updated CV @ [email protected]
Posted 1 day ago
2.0 - 3.0 years
0 Lacs
Thiruvananthapuram, Kerala
On-site
2 - 3 Years 1 Opening Trivandrum Role description Role Proficiency: Follow/update runbook/SOP to monitor track and co-ordinate to closure/service requests Outcomes: 1) Monitor customer infrastructure using tools or defined SOPs to identify failures and mitigate the same by raising tickets with defined priority and severity2) Update SOP with updated troubleshooting instructions and process changes 3) Mentor new team members in understanding customer infrastructure and processes Measures of Outcomes: 1) SLA Adherence2) Compliance towards runbook based troubleshooting process3) Time bound elevations and routing of tickets – OLA Adherence4) Schedule Adherence in managing ticket backlogs5) # of NCs in internal/external audits6) Number of KB changes suggested7) Production readiness of new joiners within agreed timeline by one-on-one mentorship8) % Completion of all mandatory training requirements Outputs Expected: Monitoring: Understand Priority and Severity based on ITIL practice. Understand agreed SLA with customer and adhere. Adhere to ITIL best practices Runbook Reference: Follow runbook for troubleshooting record troubleshooting steps and provide inputs for runbook changes. Use KB/SOP to resolve tickets update KB/SOP with new findings Tickets Backlog: Follow up on tickets based on agreed timelines manage ticket backlogs/last activity as per defined process Collaboration: Collaborate with different towers of delivery for ticket resolution (within SLA) document learnings for self-reference. Actively participate in team/organization-wide initiatives. Collaborate with other team members for timely resolution of tickets. Assist new team members to understand the customer environment. Process Adherence: Thorough understanding of organization and customer defined process. Consult with mentor when in doubt. Adherence to defined processes. Adhere to organization’ s policies and business conduct. Training: On time completion of all mandatory training requirements of organization and customer. Provide on floor training and one-on-one mentorship for new joiners. Performance Management: Update FAST Goals in NorthStar track report and seek continues feedback from peers and manager. Skill Examples: Strong interpersonal and communication skills (Written verbal and email etiquette) to interact with different teams and customers. Analytical ability to understand a larger picture of customer issues. Ability to follow SOP documents and escalate the s with in the SLA defined. Networking: a. Basic Network commands for troubleshooting Desktop/Laptop connectivity issues Server:a. Strong skills in most operating system commands/utilities basic understanding of virtualization server and client OS installation workgroup and domain knowledgeb. Support tasks like OS installation and basic user level commands and local user/group managementc. Software installation and Basic patch installation Storage & Backup:a. Ability to monitor any Enterprise Storage and backup Solutionsb. Skilled in Storage and backup Monitoringc. Skilled in ticketing tools Database:a. Create or modify queries in order to suit business requirementsb. Data modelling skills; distinguish between OLTP and Data warehouse applicationsc. Storage hardware storage management techniques software used for managing the storaged. Tweak tables making them use less space as possible End User Computing:a. Confident in handling end user calls/Ticketing toolsb. AD managementc. Antivirus Management Strong troubleshooting skills Knowledge Examples: 1) ITIL Framework 2) Monitoring knowledge with various infrastructure tools 3) Fair understanding of customer infrastructure ability to co-relate failures4) Networking:a. Understanding of IP addressingb. Moderate knowledge in Network show commands across routers switches Firewalls Load balancersc. Should have basic knowledge in High CPU High Bandwidth usage reasonsd. Basics in Port-Channels and ether channelse. Basic understanding of ticketing tools such as Service-now OR Remedy5) Server:a. Familiarity with the basic OS administrative tools and how to locate them analyse event logs/sys logs etc.b. File system (FAT NTFS etc) and partitioning knowledgec. Basic understanding of system processes/services and user process6) Storage & Backup:a. Good Knowledge in Storage and Backup technologyb. Strong Knowledge in Backup and Recovery Operationsc. Good Knowledge Tape Libraries Backup Appliances Virtual tape Libraries7) Monitoring:a. Good understanding of Networking conceptsb. Basic knowledge of infrastructure componentsc. Knowledge in handling and monitoringd. Familiar with Linux and Windows commands8) Database:a. Very fluent in Structured query languageb. Knowledge of database background processesc. Knowledge of 3-Tier client server architectures and Web services9) End User Computing:a. Knowledge on Office 365b. Basic Network knowledge10) Quality Analysis:a. Exposure to technology/processes as per audit requirements b. Working knowledge of MS Excel Word PPT Outlook etc.s Additional Comments: Strong interpersonal and communication skills (Written verbal and email etiquette) to interact with different teams and customers. Analytical ability to understand a larger picture of customer issues. Ability to follow SOP documents and escalate the s with in the SLA defined. Networking: a. Basic Network commands for troubleshooting Desktop/Laptop connectivity issues Server:a. Strong skills in most operating system commands/utilities basic understanding of virtualization server and client OS installation workgroup and domain knowledgeb. Support tasks like OS installation and basic user level commands and local user/group managementc. Software installation and Basic patch installation Storage & Backup:a. Ability to monitor any Enterprise Storage and backup Solutionsb. Skilled in Storage and backup Monitoringc. Skilled in ticketing tools Database:a. Create or modify queries in order to suit business requirementsb. Data modelling skills; distinguish between OLTP and Data warehouse applicationsc. Storage hardware storage management techniques software used for managing the storaged. Tweak tables making them use less space as possible End User Computing:a. Confident in handling end user calls/Ticketing toolsb. AD managementc. Antivirus Management Strong troubleshooting skills Skills It Service Desk,Servicenow,Problem Solving Skill About UST UST is a global digital transformation solutions provider. For more than 20 years, UST has worked side by side with the world’s best companies to make a real impact through transformation. Powered by technology, inspired by people and led by purpose, UST partners with their clients from design to operation. With deep domain expertise and a future-proof philosophy, UST embeds innovation and agility into their clients’ organizations. With over 30,000 employees in 30 countries, UST builds for boundless impact—touching billions of lives in the process.
Posted 1 day ago
1.0 - 4.0 years
0 Lacs
Hyderabad, Telangana
On-site
Location: Hyderabad, Telangana Time type: Full time Job level: Associate Job type: Regular Category: Information Technology ID: JR113608 About us We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients. You’ll find an environment that inspires and empowers you to thrive both personally and professionally. There’s no one like you and that’s why there’s nowhere like RSM. RSM is looking for a Unified Communications Administrator as member of the RSM Technical Services group and part of the Unified Communications Team. This exceptional individual is responsible for the internal support and maintenance of the RSM Unified Communication Collaboration and voice platforms. Individual must have excellent written and oral communication skills, and be able to work, collaborate and coordinate between vendors, IT and internal business partners. Must have a team-oriented attitude, solid interpersonal skills and be self-driven and accountable. Responsible for troubleshooting, maintenance, and support of systems. Conducts root cause analysis and proactively identifies potential issues/problems; communicates concerns and solutions to Engineers, vendors and leadership. Provide technical support and assistance to end users of RSM’s collaboration tools and voice systems. Monitors and responds to support tickets. Escalates issues to Engineers, vendors and leadership. Reporting and analysis in relation to the usage of collaboration tools and voice systems. Creates and updates knowledge articles and system documentation. Other duties as assigned EDUCATION/CERTIFICATIONS Associate’s degree or Bachelor’s degree (preferred) TECHNICAL/SOFT SKILLS Microsoft Teams Microsoft Exchange Power BI Reporting PowerShell scripting Cisco Webex Cisco Contact Center Poly Lens Windows Server EXPERIENCE 1-4 years of relevant experience in an IT, Technical, or collaboration support role Strong organizational skills plus an ability to manage concurrent projects and activities Professional level verbal and written communication skills At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life’s demands, while also maintaining your ability to serve clients. Learn more about our total rewards at https://rsmus.com/careers/india.html. RSM does not tolerate discrimination and/or harassment based on race; colour; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender (including gender identity and/or gender expression); sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the Indian Armed Forces; Indian Armed Forces Veterans, and Indian Armed Forces Personnel status; pre-disposing genetic characteristics or any other characteristic protected under applicable provincial employment legislation. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please send us an email at [email protected] .
Posted 1 day ago
1.0 - 3.0 years
0 Lacs
Gurugram, Haryana
On-site
Location: Gurugram, Haryana Time type: Full time Job level: Paraprofessional / Support Job type: Regular Category: Information Technology ID: JR112500 About us We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients. You’ll find an environment that inspires and empowers you to thrive both personally and professionally. There’s no one like you and that’s why there’s nowhere like RSM. The IT Advanced Customer Support Tech is a member of the Customer Support team. They are responsible for maintenance and internal support of RSM LLP’s PCs, printers, servers, and related equipment. Provide level 2 end user support including but not limited to: Monitor and respond timely to support tickets in the queue(s). Document Service Desk ticket tech notes for escalation or resolution of service requests. Assist with Service Desk tickets in the regional queue in supporting all locations in the region/company. Send Corporate IT communications to internal customers.30% Support and maintenance of PCs including but not limited to: Complete PC setup and deployment for new employees using standard hardware, images, and software. Train new employees on the use of PC and other networked equipment using standard training documents. Assign users and computers to proper business groups in Active Directory. Perform timely workstation hardware and software upgrades. Troubleshoot and resolve hardware, connection, and software issues reported to the Service Desk and assigned to the regional IT Advanced Customer Support Tech. Coordinate with authorized vendor for PC hardware repair. Monitor and remove virus, spy-ware, and other non-authorized software. Maintain and/or coordinate PC hardware inventory. Order and purchase standard equipment and software through approved vendors.30% Support firm software Support Desktop Management with post-mass deployment issues of standard software Provide IT support for local software within their region. May coordinate support with a Product Champion. Upgrade local server software as necessary.10% Participate in team and projects including: Regular scheduled regional calls. Assist other IT Coordinators in the region, and/or company. Proactively support Corporate IT and customer support changes and initiatives. Test phases of changing hardware and software standards. Monitor ticket queues to ensure SLAs and OLAs are met. Utilize the standard Knowledgebase per standard procedures. Complete various projects and tasks as assigned as such IT focus groupso Reconciliation of Active Directory permissions as per internal securities audits. Reconciliation of licenses associated with locally purchased software. Coordinate with local vendors for cabling, HVAC, phone system, printer/fax, and other IT related facilities maintenance. Tasks related to potential office remodels or relocations.10% Maintain network file and print server Update networked applications as required. Maintain daily tape backup and off-site tape storage. Report file and server issues to the Service Desk for further assignment. Setup and maintain network printers, scanners, and multi-function devices. Coordinate copier/MFD repairs with authorized repair vendor.5% Provide phone support in centralized VoIP locations. 5% Facilitate legal matters compliance with Internal Legal and IRM requests including: Complete legal hold workstations procedures and hard drive copies as requested. Preserve backup tapes and other electronic media asrequested.5% Other duties as assigned. EDUCATION High school diploma or GED TECHNICAL/SOFT SKILLS Working knowledge of hardware and applications including but not limited too Windows Server OS, Microsoft Windows OS, MS Office Suite, asset management, Lotus Notes, Microsoft Active Directory, computer imaging software, CA Uni center Service Desk software, VoIP phone systems, CCH ProSystem FX, endpoint security & protection, enterprise backup solutions, hard disk encryption software, PC hardware, printers, and other networked equipment. SPECIAL REQUIREMENTS SPECIFIC TO JOB Excellent verbal and written communications Demonstrates a working knowledge of the technology tools required within assigned responsibilities Effective organization and time management skills Ability to manage multiple tasks Strong attention to detail Ability to handle constantly changing flow of traffic, remain productive during slow times, be able to multitask effectively during busy times and exercise patience and professionalism during stressful situations. Ability to work in a highly collaborative environment and consult effectively with employees at all levels EXPERIENCE 1-3 years relevant experience in customer service PREFERRED EXPERIENCE Bachelor's degree At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life’s demands, while also maintaining your ability to serve clients. Learn more about our total rewards at https://rsmus.com/careers/india.html. RSM does not tolerate discrimination and/or harassment based on race; colour; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender (including gender identity and/or gender expression); sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the Indian Armed Forces; Indian Armed Forces Veterans, and Indian Armed Forces Personnel status; pre-disposing genetic characteristics or any other characteristic protected under applicable provincial employment legislation. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please send us an email at [email protected] .
Posted 1 day ago
1.0 - 3.0 years
0 Lacs
Bengaluru, Karnataka
On-site
Location: Bengaluru, India Time type: Full time Job level: Paraprofessional / Support Job type: Regular Category: Information Technology ID: JR113516 About us We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients. You’ll find an environment that inspires and empowers you to thrive both personally and professionally. There’s no one like you and that’s why there’s nowhere like RSM. Responsibility 1. Provide level 2 end user support including but not limited to: Monitor and respond timely to support tickets in the queue(s). Document Service Desk ticket tech notes for escalation or resolution of service requests. Assist with Service Desk tickets in the regional queue in supporting all locations in the region/company. Send Corporate IT communications to internal customers. 2. Support and maintenance of PCs including but not limited to: Complete PC setup and deployment for new employees using standard hardware, images, and software. Train new employees on the use of PC and other networked equipment using standard training documents. Assign users and computers to proper business groups in Active Directory. Perform timely workstation hardware and software upgrades. Troubleshoot and resolve hardware, connection, and software issues reported to the Service Desk and assigned to the regional IT Advanced Customer Support Tech. Coordinate with authorized vendor for PC hardware repair. Monitor and remove virus, spy-ware, and other non-authorized software. Maintain and/or coordinate PC hardware inventory. Order and purchase standard equipment and software through approved vendors. 3. Support firm software- Support Desktop Management with post-mass deployment issues of standard software. Provide IT support for local software within their region. May coordinate support with a Product Champion. Upgrade local server software as necessary. 4. Participate in team and projects including: Regular scheduled regional calls. Assist other IT Coordinators in the region, and/or company. Proactively support Corporate IT and customer support changes and initiatives. Test phases of changing hardware and software standards. Monitor ticket queues to ensure SLAs and OLAs are met. Utilize the standard Knowledgebase per standard procedures. Complete various projects and tasks as assigned as such IT focus group so Reconciliation of Active Directory permissions as per internal securities audits. Reconciliation of licenses associated with locally purchased software. Coordinate with local vendors for cabling, HVAC, phone system, printer/fax, and other IT related facilities maintenance. Tasks related to potential office remodels or relocations. 5. Maintain network file and print server. Update networked applications as required. Maintain daily tape backup and off-site tape storage. Report file and server issues to the Service Desk for further assignment. Setup and maintain network printers, scanners, and multi-function devices. Coordinate copier/MFD repairs with authorized repair vendor. 6. Provide phone support in centralized VoIP locations. 7. Facilitate legal matters compliance with Internal Legal and IRM requests including: Complete legal hold workstations procedures and hard drive copies as requested. Preserve backup tapes and other electronic media as requested. 8. Other duties as assigned. EDUCATION High school diploma or GEDTECHNICAL/SOFT SKILLS Working knowledge of hardware and applications including but not limited to Windows Server OS, Microsoft Windows OS, MS Office Suite, asset management, Lotus Notes, Microsoft Active Directory, computer imaging software, CA Uni center Service Desk software, VoIP phone systems, CCH ProSystem FX, endpoint security & protection, enterprise backup solutions, hard disk encryption software, PC hardware, printers, and other networked equipment. SPECIAL REQUIREMENTS SPECIFIC TO JOB Excellent verbal and written communications. Demonstrates a working knowledge of the technology tools required within assigned responsibilities. Effective organization and time management skills. Ability to manage multiple tasks. Strong attention to detail. Ability to handle constantly changing flow of traffic, remain productive during slow times, be able to multitask effectively during busy times and exercise patience and professionalism during stressful situations. Ability to work in a highly collaborative environment and consult effectively with employees at all levels EXPERIENCE 1-3 years relevant experience in customer service MANAGEMENT- N/A PREFERRED REQUIREMENTS- bachelor’s degree At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life’s demands, while also maintaining your ability to serve clients. Learn more about our total rewards at https://rsmus.com/careers/india.html. RSM does not tolerate discrimination and/or harassment based on race; colour; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender (including gender identity and/or gender expression); sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the Indian Armed Forces; Indian Armed Forces Veterans, and Indian Armed Forces Personnel status; pre-disposing genetic characteristics or any other characteristic protected under applicable provincial employment legislation. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please send us an email at [email protected] .
Posted 1 day ago
10.0 - 18.0 years
30 - 45 Lacs
Chennai, Bengaluru, Greater Noida
Hybrid
About the Role: We are seeking an experienced and dynamic individual to join our team as a Senior IT Infrastructure Services Automation Expert. In this role, you will be expected to engage with our customer and the Windows and Linux Administration teams to analyse, design, and implement automated resolutions and/or automated execution of workflows/tasks that support the acceleration of transformation of the Infrastructure as a Service (IaaS) engagement. Must Have Skills : Primary Skills: Linux and or Windows Hands on System Administrator experience develop/build Virtual Machines and manage instances at scale VRA/VRO Must be hands on developer and architect VMware suite Must have good working knowledge of the Suite Scripting Must have good knowledge of scripting (any/all): (1) Java Script, (2) Perl, (3) Bash, (4) PowerShell scripting Secondary Skills: Terraform/Jenkins/GIT etc. Rundeck / Ansible RESTful APIs/Micro Services ServiceNow APIs (ITSM) Site Reliability Engineering Infrastructure as Code principles Knowledge of Kubernetes / Docker Containers Knowledge of Monitoring tools Nagios, SCCM Other inputs: Expert oral, written and presentation skills. Candidates with Computer Science Engineering degree are preferred Experience of working with OEMs and focused on Infrastructure Management We are not looking for: project managers, people who do not have more recent hands-on experience, or people who are applications developers on the Cloud Years of experience required: Apply now and be part of our success story!
Posted 1 day ago
0.0 years
1 - 4 Lacs
Chennai
Work from Office
Outlook Config OS Installation,Configuration &Troubleshoot issues. Knowledge in Active Directory,O365,Cloudticketing Tools Any Graduate Only Freshers Sal : 20k - 45k Call Priyanka HR 9042748027 Required Candidate profile Immediate Joiner 2020- 2024 MS Office Only Male Candidates Training will be provided Must Have Good Communication Quick Learner Team Worker
Posted 1 day ago
0.0 - 1.0 years
1 - 4 Lacs
Hyderabad, Chennai, Bengaluru
Work from Office
Any Graduate Only Freshers Career Gap & Arrears also acceptable Sal : 2.16 TO 5 LPA OUTLOOK Configuration &Troubleshoot issues. Knowledge in Active Directory,O365,Cloud DNS,DHCP,Ticketing Tools Call SUVEDHA HR 9150981236 Required Candidate profile Immediate Joiner 2020- 2024 MS Office Only Male Candidates Training will be provided Must Have Good Communication Quick Learner Team Worker
Posted 1 day ago
4.0 - 5.0 years
11 - 14 Lacs
Pune
Work from Office
Location: Must be based in Pune or willing to relocate. Reporting to: Technical Lead Job function: Development Role Overview: Senior Software Engineer will be responsible for designing and developing complex software applications, providing technical leadership to other team members, and collaborating with other departments within the organization. This role requires expertise in programming languages, software design patterns, and project management methodologies. Their technical expertise will be critical in ensuring that the software products meet the needs of the customers and are of high-quality standards. Key Responsibilities: Identify, prioritize and execute tasks in the software development life cycle Design and develop new systems to enhance database performance with good throughput and low latency Participate in the development of project plans, project management methodologies, and technical roadmaps. Collaborate with other departments within the organization, such as product management and customer support, to ensure that software products meet customer needs and expectations. Continuously learn and stay up to date with the latest developments in programming languages, software design patterns, and emerging technologies. Actively participate in customer POCs to optimize customer experience and adoption. Ensure data consistency and durability with breakthrough performance and scalability. Qualifications: Minimum of 4 years of experience in Angular Proven experience with software development frameworks and libraries Bachelors or masters in computer science or related field Skills Required: Ability to design and develop complex software architecture Familiarity with various operating systems (Linux, Mac OS, Windows) Excellent analytical and problem-solving skills Excellent organization and time management skills. Should be Certified Software Development Professional (CSDP)
Posted 1 day ago
1.0 years
0 Lacs
Bengaluru, Karnataka
On-site
• Bachelor’s degree • Minimum of 1+ year of work experience. • Good communication skills At Amazon, we strive to be Earth’s most customer-centric company where people can find and discover anything they want to buy online. We hire the world’s brightest minds, offering them an environment in which they can relentlessly improve the experience for customers. Innovation and creativity are built into the DNA of the company and are encouraged at all levels of employment. Every day we solve complex technical and business problems with ingenuity and simplicity. We’re making history and the good news is we’ve only just begun. Amazon, one of the top 100 companies in the United States, has an immediate opening for an IT Support Associate . IT Service Desk (SD) is the centralized IT support organization within OTS Global IT Delivery located across America, Europe/Prague, India. The team utilizes an omni-channel contact center to provide efficient, streamline 24x7 IT support to Worldwide (WW) Operations (Ops) associates and internal/external support for Amazon Lockers. Overall, SD plays a critical role in ensuring the smooth functioning of Amazon sites globally and thereby has a direct impact on Amazon’s ability to serve its customers on time. Responsibilities include, but are not limited to: 1. Effective Communication Skills: Demonstrating proficiency in clear and concise communication. This role needs interaction with Amazon Internal customers it includes APAC/EMEA/AMER Operation /IT team/Customer support. 2. Adherence to standard operating procedures (SOPs) is fundamental to maintaining consistency and efficiency in daily operations. 3. Basic Knowledge on IT Troubleshooting on end user devices: Competence in resolving issues on various client devices, including desktops, laptops, printers, and scanners. 4. Basic Understanding and troubleshooting skills on Various Operating system specifically on Windows and Linux 5. This position requires a flexible work schedule involving rotational shifts. Providing real-time customer experience by working in 24*7 operating environment. 6. Adherence to OTS Service Desk Goals: Meeting targets for Response and Resolution SLA, CSAT, and effectively managing incidents. 7. This role will be working from Bangalore (BLR18) Corporate office. Basic Understanding of ITIL-Based Ticketing Tools and Monitoring Tools Basic Understanding and troubleshooting skills on Network Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Posted 1 day ago
1.0 years
0 Lacs
Bengaluru, Karnataka
On-site
• Bachelor’s degree • Minimum of 1+ year of work experience. • Good communication skills At Amazon, we strive to be Earth’s most customer-centric company where people can find and discover anything they want to buy online. We hire the world’s brightest minds, offering them an environment in which they can relentlessly improve the experience for customers. Innovation and creativity are built into the DNA of the company and are encouraged at all levels of employment. Every day we solve complex technical and business problems with ingenuity and simplicity. We’re making history and the good news is we’ve only just begun. Amazon, one of the top 100 companies in the United States, has an immediate opening for an IT Support Associate . IT Service Desk (SD) is the centralized IT support organization within OTS Global IT Delivery located across America, Europe/Prague, India. The team utilizes an omni-channel contact center to provide efficient, streamline 24x7 IT support to Worldwide (WW) Operations (Ops) associates and internal/external support for Amazon Lockers. Overall, SD plays a critical role in ensuring the smooth functioning of Amazon sites globally and thereby has a direct impact on Amazon’s ability to serve its customers on time. Responsibilities include, but are not limited to: 1. Effective Communication Skills: Demonstrating proficiency in clear and concise communication. This role needs interaction with Amazon Internal customers it includes APAC/EMEA/AMER Operation /IT team/Customer support. 2. Adherence to standard operating procedures (SOPs) is fundamental to maintaining consistency and efficiency in daily operations. 3. Basic Knowledge on IT Troubleshooting on end user devices: Competence in resolving issues on various client devices, including desktops, laptops, printers, and scanners. 4. Basic Understanding and troubleshooting skills on Various Operating system specifically on Windows and Linux 5. This position requires a flexible work schedule involving rotational shifts. Providing real-time customer experience by working in 24*7 operating environment. 6. Adherence to OTS Service Desk Goals: Meeting targets for Response and Resolution SLA, CSAT, and effectively managing incidents. 7. This role will be working from Bangalore (BLR18) Corporate office. Basic Understanding of ITIL-Based Ticketing Tools and Monitoring Tools Basic Understanding and troubleshooting skills on Network Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Posted 1 day ago
0 years
0 Lacs
Nagpur, Maharashtra
On-site
Job ID IT-001 Attributes: Any Graduate with Certification in Hardware & Networking Description: Configure, manage, and maintain network devices such as routers, switches, firewalls, VPNs, and wireless access points. Monitor network performance to ensure system availability and reliability. Perform network troubleshooting to isolate and diagnose common Hardware and network problems. Plan and implement network upgrades and patches with minimal disruption. Maintain and administer computer networks and related computing environments, including systems software, applications software, hardware, and configurations. Implement and manage network security protocols, including firewalls, anti-virus, and data encryption. Provide technical support and guidance to users and other IT staff. Maintain documentations, record keeping of network configurations, changes, and procedures. Maintain Inventory of IT Assets. Ensure compliance with relevant data security and privacy regulations. Collaborate with vendors and other IT personnel for problem resolution. Good knowledge on windows, Linux, Mac operating system & MS Office. Good communication problem solving, inter personnel skills. Good knowledge on LAN/WAN,TCP/IP Protocols Experience in IT Support role. Qualification: Any Graduate with Certification in Hardware & Networking KRA Configure, manage, and maintain network devices such as routers, switches, firewalls, VPNs, and wireless access points. Monitor network performance to ensure system availability and reliability. Perform network troubleshooting to isolate and diagnose common Hardware and network problems. Plan and implement network upgrades and patches with minimal disruption. Maintain and administer computer networks and related computing environments, including systems software, applications software, hardware, and configurations. Implement and manage network security protocols, including firewalls, anti-virus, and data encryption. Provide technical support and guidance to users and other IT staff. Maintain documentations, record keeping of network configurations, changes, and procedures. Maintain Inventory of IT Assets. Ensure compliance with relevant data security and privacy regulations. Collaborate with vendors and other IT personnel for problem resolution. Good knowledge on windows, Linux, Mac operating system & MS Office. Good communication problem solving, inter personnel skills. Good knowledge on LAN/WAN,TCP/IP Protocols Experience in IT Support role. Location: Nagpur Contact:
Posted 1 day ago
20.0 years
0 Lacs
Mumbai, Maharashtra
On-site
Why you'll love Cisco We change the World, you will become passionate about your employer and the brand you represent. Everything is converging on the Internet, making networked connections more meaningful than ever before in our lives. Our employees' groundbreaking ideas impact everything imaginable, from entertainment, healthcare, and education, to public and private sectors, smart-cities, and everyday devices in our homes. Here, that means we will take creative ideas from the drawing board to dynamic solutions that have real world impact. We believe Cisco is evolving a rich solution portfolio of next generation software, hardware, and services to meet customers' changing business requirements in the digital economy. What you'll do In this role, you will provide support for calendaring, travel, expenses, along with management and oversight of special projects, as needed. To perform these tasks effectively, become familiar with the products, people, and organizational dynamics within Cisco's Sales team. You will handle, with a great degree of independence, incoming asks for time, meetings, resources and other needs. You will be responsible for figuring out when to refer matters to others, and to whom they should be referred. You'll be following up to ensure proper disposition, and make sure nothing falls through the cracks. Become a core member of the Directors’ team, attending monthly staff meetings and quarterly all team meetings. Calendar Management: Manages Directors’ calendar by prioritizing schedules and meetings. For example, may decide who gets on principal's calendar, which meetings are attended, and who can attend in his place. Meeting Planning and Organizations: Assists Directors in planning and organizing meetings by taking responsibility for crafting the agenda, location, meeting technology (WebEx, TP) based upon participant needs, and all other meeting logistics. May further prepare meeting briefing documents by taking and disseminating notes and formulating post meeting action item lists. Correspondence/Approvals: Supports Directors by acting as proxy for communications and approvals as authorized. Answers general questions as necessary and refers (filters) routine matters to appropriate parties and follows up to confirm the matter is resolved. Travel: Responsible for making travel itineraries for the principal. Carefully considers and decides the optimum travel arrangements and itinerary for calendared meetings while managing Cisco expenses. Special Projects: Provides analytical support to assist Executive on special projects. Researches issues, analyzes problems, compiles data, and prepares reports. In addition to the general administrative duties of an Administrative Assistant, daily tasks are carried out at a higher level of complexity. This includes researching issues, analyzing problems, determining approaches, compiling data and preparing reports. Due to the frequent engagement of the Directors across Cisco as a whole, You will collaborate with and coordinate activities with other EA's and executives in Cisco. Work is generally of a critical and confidential nature. Who You’ll Work With Cisco is the worldwide leader in internet networking and in Asia Pacific, Japan and China, we’ve been changing the way we work, live, play and learn for over 20 years. As we look to the future, our focus is on continuing to help our customers seize the opportunities of tomorrow by connecting the unconnected. Innovative technology will play a transformational role in enabling a digital Asia Pacific, and Cisco is committed to partnering with businesses, governments, countries and local communities to ensure the potential benefits are maximized for all. Who You Are Minimum Qualifications for this role: 8+ years' experience in an administrative environment. A minimum of 6 years of experience supporting a principal who was at the Director level and above. You are able to work at the India office. You are detail oriented and have the maturity to handle confidential information. Advanced knowledge of Mac/Windows desktop computer applications: Outlook, Word, Excel, PowerPoint. Desired Skills Past work experience in the high-tech industry is desired; prior Cisco experience preferred. Excellent verbal and written communication skills including the ability to communicate with all levels of Executive/Senior staff and clients. You love working with others, and enjoy teamwork. Champions improvements. Solves problems and makes decisions. Demonstrates leadership. Works in an organized and focused manner, great attention to detail and you are dedicated by nature. Advanced desktop calendar management program experience. Why Cisco At Cisco, each person brings their unique talents to work as a team and make a difference. Yes, our technology changes the way the world works, lives, plays and learns, but our edge comes from our people. We connect everything – people, process, data and things – and we use those connections to change our world for the better. We innovate everywhere - From launching a new era of networking that adapts, learns and protects, to building Cisco Services that accelerate businesses and business results. Our technology powers entertainment, retail, healthcare, education and more – from Smart Cities to your everyday devices. We benefit everyone - We do all of this while striving for a culture that empowers every person to be the difference, at work and in our communities. Colorful hair? Don’t care. Tattoos? Show off your ink. Like polka dots? That’s cool. Pop culture geek? Many of us are. Be you, with us. #WeAreCisco We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Message to applicants applying to work in the U.S. and/or Canada: When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process. U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings. Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday (for non-exempt employees), plus a day off for their birthday. Non-Exempt new hires accrue up to 16 days of vacation time off each year, at a rate of 4.92 hours per pay period. Exempt new hires participate in Cisco’s flexible Vacation Time Off policy, which does not place a defined limit on how much vacation time eligible employees may use, but is subject to availability and some business limitations. All new hires are eligible for Sick Time Off subject to Cisco’s Sick Time Off Policy and will have eighty (80) hours of sick time off provided on their hire date and on January 1st of each year thereafter. Up to 80 hours of unused sick time will be carried forward from one calendar year to the next such that the maximum number of sick time hours an employee may have available is 160 hours. Employees in Illinois have a unique time off program designed specifically with local requirements in mind. All employees also have access to paid time away to deal with critical or emergency issues. We offer additional paid time to volunteer and give back to the community. Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows: .75% of incentive target for each 1% of revenue attainment up to 50% of quota; 1.5% of incentive target for each 1% of attainment between 50% and 75%; 1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation. For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.
Posted 1 day ago
0 years
1 - 0 Lacs
Chandigarh, Chandigarh
Remote
We are seeking a skilled and certified IT System Administrator to manage and support the organization’s server infrastructure, networks and system-level applications. The ideal candidate should have strong experience in system administration, network setup and troubleshooting, cybersecurity, cloud technologies and development tools like GitHub/GitLab. Key Responsibilities: Install, configure and maintain Windows and Linux servers. Manage networking infrastructure, including configuring LAN/WAN and connecting PC's across network. Set up and maintain local servers accessible to company employees only. Administer FTP/SFTP/SSH access and ensure secure data transmission. Manage source code repositories using GitHub/GitLab, including push/pull operations. Take regular backups of company data and servers; ensure data recovery mechanisms are in place. Should have knowledge of making websites live and maintain uptime with a focus on secure configurations. Implement and monitor cybersecurity best practices across systems and servers. Provide server troubleshooting and remote access support for employees. Monitor system performance and proactively resolve issues to ensure high availability. Required Skills & Qualifications: Strong understanding of Windows and Linux operating systems. Proven knowledge of network administration, internet connectivity and hardware troubleshooting. Experience in making websites live, server security hardening and database management. Working knowledge of mobile device management and remote user support. Proficient in automation scripting (e.g. Bash, PowerShell). Should have troubleshooting skills for server and network issues. Job Types: Full-time, Permanent Pay: ₹10,562.05 - ₹30,834.88 per month Benefits: Paid time off Schedule: Day shift Morning shift Work Location: In person Speak with the employer +91 9872928199
Posted 1 day ago
Upload Resume
Drag or click to upload
Your data is secure with us, protected by advanced encryption.
The job market for Windows professionals in India is thriving with numerous opportunities for individuals looking to build a career in this field. As technology continues to advance, the demand for skilled Windows professionals is on the rise in various industries.
The average salary range for Windows professionals in India varies based on experience levels. Entry-level positions can expect to earn around INR 3-5 lakhs per annum, while experienced professionals can command salaries ranging from INR 8-15 lakhs per annum.
In the Windows job market in India, a typical career path may include roles such as Junior Developer, Developer, Senior Developer, Tech Lead, and eventually progressing to roles like Architect or Manager.
In addition to expertise in Windows, professionals in this field are often expected to have knowledge of related technologies such as Active Directory, PowerShell, virtualization, networking, and cloud computing.
As you prepare for your job search in the Windows job market in India, remember to showcase your skills and knowledge confidently during interviews. With the right preparation and determination, you can secure a rewarding career in this field. Good luck!
Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.
We have sent an OTP to your contact. Please enter it below to verify.
Accenture
20312 Jobs | Dublin
Wipro
11977 Jobs | Bengaluru
EY
8165 Jobs | London
Accenture in India
6667 Jobs | Dublin 2
Uplers
6464 Jobs | Ahmedabad
Amazon
6352 Jobs | Seattle,WA
Oracle
5993 Jobs | Redwood City
IBM
5803 Jobs | Armonk
Capgemini
3897 Jobs | Paris,France
Tata Consultancy Services
3776 Jobs | Thane