3002 Windows Jobs - Page 8

Req ID: 330826 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Next think admin with Powershell exp to join our team in Bangalore, Karnātaka (IN-KA), India (IN). JD: Workstation Engineer Must Have Skills: Nexthink (NQL) PowerShell Scripting Windows OS management & troubleshooting Basic Qualifications Bachelor's degree, or equivalent work experience At least 5 years of experience within a total information technology (IT) environment At least 10 years of experience with the design, development and support of technology infrastructure Preferred Skills/Experience Mainframe software and utilities Hardware installation and support Storage hardware Contingency and disaster recovery IT environment Software installation/support Systems programming Hardware infrastructure Telecommunications System and technical integration IT industry trends and direction Software distribution IT architecture Configuration management IT standards, procedures, policy System software infrastructure Performance measures and tuning Subject matter expert in: Technical troubleshooting About NTT DATA NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.

What you will do for Sectona Key Responsibilities: Cloud Infrastructure Management: Design, implement, and maintain cloud infrastructures on AWS. Manage compute resources, storage, and networking components in AWS. Provision, configure, and monitor EC2 instances, S3 storage, and VPCs. Operating System Management: Configure and manage Windows and Unix-based VMs (Linux/Ubuntu). Perform patch management, security configurations, and system upgrades. Ensure high availability and performance of cloud-hosted environments. Active Directory Integration: Implement and manage Active Directory (AD) services, including AWS Directory Service, within the cloud environment. Integrate on-prem AD with AWS using AWS Managed AD or AD Connector. Networking: Design and manage secure network architectures, including VPCs, subnets, VPNs, and routing configurations. Implement network security best practices (firewalls, security groups, NACLs). Troubleshoot and resolve network connectivity issues, ensuring optimal network performance. Storage Solutions: Implement scalable storage solutions using AWS S3, EBS, and Glacier. Manage backup and recovery strategies for cloud-hosted environments. Database Management: Manage relational (RDS, Aurora) and NoSQL (DynamoDB) databases in the cloud. Ensure database performance, security, and high availability. Load Balancer & Auto-scaling: Configure and manage AWS Elastic Load Balancers (ELB) to distribute traffic across instances. Implement Auto Scaling policies to ensure elasticity and high availability of applications. Performance Tuning: Monitor system performance and apply necessary optimizations. Identify and resolve performance bottlenecks across compute, network, storage, and database layers. Security & Compliance: Implement security best practices in line with AWS security standards (IAM, encryption, security groups, etc.). Regularly audit cloud environments for compliance with internal and external security regulations. Skills and experience you require Bachelors degree in Computer Science, Information Technology, or a related field (or equivalent work experience). 4+ years of hands-on experience with AWS cloud platforms, including EC2, S3, VPC, RDS, Lambda, and IAM. Proficient in managing both Windows and Unix/Linux servers in a cloud environment. Strong experience with Active Directory integration in a cloud infrastructure. Solid understanding of cloud networking, VPC design, and security groups. Knowledge of cloud storage solutions like EBS, S3, and Glacier. Experience with cloud-based databases- RDS (MySQL and MS SQL Server). Familiarity with load balancing technologies (Elastic Load Balancer) and Auto Scaling in AWS. Experience with cloud monitoring tools such as AWS CloudWatch, CloudTrail, or third-party tools. Familiarity with cloud services in Azure (e.g., VMs, Azure AD, Azure Storage) and GCP

Role & responsibilities Please find the Job Description for EDR : 1. -Good working knowledge of EDR solutions such as MDATP, FireEye, CrowdStrike Falcon, Carbon Black. 2. -Must be well-versed with Operating System concepts i.e. Windows/Linux/MacOS 3. -Ability to distinguish between False Positives and False Negatives detections with respect to logs available. 4. -Good Exposure to OSINT tools, sandboxing, encoding-decoding techniques for independent investigation. 5. -Must be able to Investigate and Triage EDR related alerts with an ability to share detailed investigation reports to clients within SLA. 6. -Knowledge of Cyber kill chain and MITRE ATT&CK techniques and tactics used by adversary to evade detection. 7. -Awareness of various stages of Incident Response which involves in-depth analysis and RCA submission on security incidents. 8. -Good understanding of Malware Analysis i.e. static and dynamic and its variants. 9. -Exposure to adversary simulation and red teaming tools such as Caldera, PowerShell Empire, Cactus Torch 10. -Understanding of Database language i.e. KQL is a Plus. 11. -Understanding of Network Security concepts and popular encryption standards. 12. -Excellent communication skills for cross-group and interpersonal skills with ability to articulate business need for detection improvements. 13. -Exposure to reverse engineering of malware samples is a plus. 14. -Certification in OSCP, OSCE, GREM, GCIH, GCFA will be highly preferred.

Role: DevOps Engineer Exp: 8+ years Location - Chennai - Hybrid Shift - 2 PM to 11 PM Skills Required DevOps Engineer Windows, Docker, Kubernetes, and cloud Database Management Client server networking Communication skills

Job Summary: We are seeking a skilled and proactive IT Executive / Field Support Engineer to manage, maintain, and support our IT infrastructure. This role combines responsibilities of network management, system administration, and customer support both onsite and remotely. The ideal candidate should have hands-on experience with servers, switches, routers, firewalls, and be capable of resolving IT issues efficiently. Key Responsibilities: Network & Infrastructure Management: Configure, monitor, and troubleshoot network devices including switches, routers, and firewalls . Ensure network connectivity across all company sites and remote users. Perform routine maintenance and upgrades of network systems and devices. Server Administration: Manage and maintain Windows/Linux servers , user accounts, and permissions. Backup management, patch updates, and system security enforcement. Monitor server performance and implement improvements as needed. IT Customer Support: Provide technical support to internal users via phone, email, remote desktop, or in-person. Diagnose and resolve hardware/software issues across laptops, desktops, printers, and mobile devices. Install, configure, and troubleshoot operating systems, applications, and hardware. Field Support Engineer Duties: Travel to client or remote office locations for onsite support and infrastructure setup. Perform physical installations and maintenance of IT equipment. Maintain service logs and prepare reports for each field visit. IT Executive Duties: Manage IT assets and inventory. Coordinate with vendors for procurement and support. Assist in IT audits and documentation of IT processes and policies. Security & Firewall Management: Monitor and configure firewalls to ensure data security and protection. Implement access controls and monitor for unauthorized activities. Conduct regular audits and vulnerability assessments. Required Skills & Qualifications: Strong understanding of networking concepts (TCP/IP, DHCP, DNS, VLANs). Experience with firewalls, switches, routers (Cisco, Fortinet, or similar). Proficiency in managing Windows/Linux servers and Active Directory . Familiarity with remote support tools and ticketing systems. Excellent troubleshooting and analytical skills. Strong communication and interpersonal skills. Ability to work independently and handle field assignments. Preferred Qualifications: Diploma/Degree in Computer Science, Information Technology, or related field. Certifications such as CCNA, MCSA, CompTIA A+/N+, or similar . 2–5 years of relevant experience in an IT support or network/system admin role. Experience working in multi-site or enterprise environments. Working Conditions: May require local travel for onsite support. Ability to lift IT equipment (up to 20 kg) as part of hardware installations. Flexible to work during off-hours for urgent support or maintenance activities. Job Type: Full-time Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Cell phone reimbursement Internet reimbursement Provident Fund Shift: Day shift Rotational shift Work Location: In person

Join us as a Global Technology Infrastructure Auditor at Barclays, where you'll spearhead the evolution of our digital landscape, driving innovation and excellence. You'll harness cutting-edge technology to revolutionise our digital offerings, ensuring unapparelled customer experiences. You may be assessed on the key critical skills relevant for success in role, such as experience with performing and leading audit assurance related to Technology Infrastructure, Cyber Security, and Resilience, providing technical insight and a detailed understanding of risks on these topics. To support BIA leaders in managing relationships with Chief Security Office & Chief Information Office stakeholders who are accountable for these topics., as well as job-specific skillsets. To be successful as a Global Technology Infrastructure Auditor , you should have experience with: Basic/ Essential Qualifications: Proven track record of stakeholder management. Proven ability to deliver timely high quality analytical work in a relatively unsupervised environment. Technical and management experience (operational leadership or within an audit /control function) covering Technology Infrastructure, Cyber Security or Resilience. Experience of one or more of the following areas: cloud technologies, incident response, vulnerability management, threat management, information risk management, data leakage protection, identity & access management, technology areas includes Unix/Linux, Windows, Databases, or Middleware storage technologies or Networks. Additionally, ITIL service management processes including Incident, Problem and Change, Data Backup and Recovery. Knowledge of new and emerging technology, cyber security, and resilience risks and mitigating controls. Relevant professional qualifications (e.g. CISA, CISSP, CRISC, TOGAF or other relevant technical qualification; and graduate degree). Practical understanding of relevant regulatory environment. Strong ability to oversee and deliver timely delivery of high quality work in an autonomous environment. Strong communication skills with the ability to communicate effectively to senior technical specialists and senior non-technical individuals. Desirable skillsets/ good to have: Operational or audit experience of performing technology, cyber security or resilience risk and control assessments. Financial services industry knowledge. Exposure to and background knowledge of IT Architecture. Programme /Project delivery experience (including: agile, waterfall and SDLC) or exposure to auditing major programmes and projects. Supplier /Vendor management experience or exposure to auditing third parties or outsourcers. Experience of Cloud delivery, security and deployment models for IaaS, PaaS and SaaS provided by Amazon Web Service, Microsoft Azure or Google Cloud. Working knowledge of Cloud Security standards (e.g. NIST, CIS, NCSC, ISO). Practical application of analytical skills (e.g. process analysis, construct/validate hypotheses) including appropriate communication/reporting of outcomes (e.g. clear, concise and prioritised). Exposure to and usage of data analysis tools to support audit /control work or as part of operational leadership e.g. (Sql, Python etc.). This role will be based out of Pune. Purpose of the role To support the development of audits aligned to the bank’s standards and objectives by working collaboratively with colleagues, providing accurate information and recommendations, and complying with policies and procedures. Accountabilities Audit development and delivery support, including financial statements, accounting practices, operational processes, IT systems and risk management. Identification of operational risks to support the delivery of the Barclays Internal Audit (BIA) Audit Plan through risk assessments. Assessment of internal control effectiveness and their capability to identify and mitigate risk aligned to regulatory requirements. Communication of key findings and recommendations to stakeholders, including the Audit Owner, senior managers and directors. Identification of regulatory news and industry trends/developments to provide timely insight and recommendations for best practice. Assistant Vice President Expectations To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions. Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others. OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes. Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues. Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda. Take ownership for managing risk and strengthening controls in relation to the work done. Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy. Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively. Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience. Influence or convince stakeholders to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.

About Netskope Today, there's more data and users outside the enterprise than inside, causing the network perimeter as we know it to dissolve. We realized a new perimeter was needed, one that is built in the cloud and follows and protects data wherever it goes, so we started Netskope to redefine Cloud, Network and Data Security. Since 2012, we have built the market-leading cloud security company and an award-winning culture powered by hundreds of employees spread across offices in Santa Clara, St. Louis, Bangalore, London, Paris, Melbourne, Taipei, and Tokyo. Our core values are openness, honesty, and transparency, and we purposely developed our open desk layouts and large meeting spaces to support and promote partnerships, collaboration, and teamwork. From catered lunches and office celebrations to employee recognition events and social professional groups such as the Awesome Women of Netskope (AWON), we strive to keep work fun, supportive and interactive. Visit us at Netskope Careers. Please follow us on LinkedIn and Twitter@Netskope. About the role Please note, this team is hiring across all levels and candidates are individually assessed and appropriately leveled based upon their skills and experience. The Endpoint Data Security team designs, implements and enhances next-generation endpoint security products. Netskope Endpoint DLP extends the Netskope Cloud DLP solution to data in use on employees' managed machines protecting it from loss and theft. It seamlessly extends all the advanced solution capabilities of Netskope Cloud DLP to corporate endpoints to consistently identify, monitor and protect sensitive data leaving such endpoints via USB. What's in it for you Our SDETs have built Python automation tools to do functional, regression, security, performance and load/scale testing of our services and clients. If you love to write code to test, have aptitude to find ways to break things, understand how cloud services should work, and can build automation for day to day tasks that machines can run, we would love to speak with you about a role on our team. What you will be doing Working with a group of brilliant engineers to build service technologies that enable a holistic data security solution. Writing high-throughput code using the latest software development techniques. Understanding requirement specs, researching/finding appropriate solutions, designing/implementing features with high quality ensuring reliability, sustainability, scalability, and observability. Working with Product Management to understand requirements. Writing and executing dev test routines for your modules. Working with QA to help them better test our product. Required skills and experience 8+ years of experience in the field of SDET and a track record showing that you are highly motivated and capable of coming up with creative, innovative and working solutions in a collaborative environment. Strong Python programming skills. Experience in CI/CD using tools like Drone, Jenkins, or other similar technologies. Experience testing distributed systems. A proponent of Strong Quality Engineering methodology. Attention to detail with strong verbal and written communication skills. Strong knowledge of Windows and Mac systems. Comfortable with ambiguity and taking the initiative regarding issues and decisions. Proven ability to apply data structures and algorithms to practical problems. Education BS Computer Science or equivalent required, MS Computer Science or equivalent strongly preferred #LI-DB1 Netskope is committed to implementing equal employment opportunities for all employees and applicants for employment. Netskope does not discriminate in employment opportunities or practices based on religion, race, color, sex, marital or veteran statues, age, national origin, ancestry, physical or mental disability, medical condition, sexual orientation, gender identity/expression, genetic information, pregnancy (including childbirth, lactation and related medical conditions), or any other characteristic protected by the laws or regulations of any jurisdiction in which we operate. Netskope respects your privacy and is committed to protecting the personal information you share with us, please refer to Netskope's Privacy Policy for more details.

Company Name : AIS Technolabs - Acclaimed Web, Mobile App & Game Development Company About Company : AIS Technolabs Pvt Ltd. is a renowned and Award Winning Web & Mobile App Development Company serving clients across the world with unique and customized IT solutions. Since inception in 2011, AIS Technolabs has experienced tremendous growth with 8537+ clients across 39+ countries.We offer unique and customized IT solutions that empower clients right from startups, small businesses, digital agencies to large enterprises to grow exponentially based on their transformation objectives. Our excellence lies in innovative and tailored web and mobile solutions that fit our clients' requirements with a commitment to go above and beyond for on-time delivery and surpassing their expectations. We have a wide range of ready-made web & mobile app solutions served under one roof and that too customized according to your business requirements. AIS Technolabs Excellence:- 11+ Years of Developing Technology Solutions 500+ Experienced Professionals 8537+ Projects. Company Website : https://www.aistechnolabs.com/ Linkedin : https://www.linkedin.com/company/ais-technolabs/ Location: Ahmedabad, Prahladnagar ( Work from office) Roles & Responsibility Experience with configuration management tools. Experience in software/hardware implementation. Experience with other cloud platforms (AWS, Azure). Experience with enterprise production Linux environments. Installation and configuration for the systems. Competency with infrastructure as code. Very strong understanding of computing fundamentals (CPU and RAM interaction, disk I/O, etc). Responsibilities :- ∙ Set up accounts and workstations ∙ Monitor performance and maintain systems according to requirements ∙ Troubleshoot issues and outages ∙ Ensure security through access controls, backups and firewalls ∙ Upgrade systems with new releases and models ∙ Develop expertise to train staff on new technologies ∙ Build an internal wiki with technical documentation, manuals and IT policies Job Requirements Responsibilities :- ∙ Proven experience as a System Administrator or a similar role. ∙ Experience with databases, networks (LAN, WAN) and patch management ∙ Knowledge of system security (e.g. intrusion detection systems) and data backup/recovery ∙ Hands on experience with Linus OS and Windows OS is a must. Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹26,000.00 per month Benefits: Paid time off Schedule: Day shift Fixed shift Application Question(s): 1. Salary budget is 25K take home please apply only if you are fine * 2. This is Work from office opportunity form Ahmedabad- Prahladnagar 3. What is your current Monthly salary ? * 4. What is your current expected salary ? * 5. What is your notice period? * 6. How many years of experience do you have in AWS? * Work Location: In person

Engineer-L1/L2 Certification-CMVR Qualifications / Experience: · B.E. / B.TECH.–Mechanical, Automobile and Electrical · 3 to 5 Years of Experience in vehicle testing. · E-vehicle Testing & certification experience may be preferred Experience details and skill set required: L1 & L2 CMVR Certification Key responsibilities- 1. To study the relevant standards for the Certification of L1 / L2 vehicles as per applicable CMVR norms. 2. To study the relevant standards as per applicable CMVR norms. 3. Prepare test reports and certificates as per CMVR 4. Co-ordination with the customers 5. Prepare Quotations. 6. Co-ordinate with testing team. Desirable: 1. Good understanding of CMVR regulations. 2. Good understanding of relevant CMVR test standards for certification of L1/L2 category vehicles. 3. Good communication skills, Hands on experience on Windows, MSOffice. Having knowledge of CMVR regulations of L5 and other categories of vehicles. Job Type: Full-time Pay: ₹40,000.00 - ₹50,000.00 per month Schedule: Day shift Work Location: In person

Country/Region: IN Requisition ID: 27067 Work Model: Position Type: Salary Range: Location: INDIA - MUMBAI - BIRLASOFT OFFICE Title: Service Desk Description: Area(s) of responsibility About Us : Birlasoft combines the power of domain, enterprise, and digital technologies to reimagine business processes for customers and their ecosystem. Its consultative and design thinking approach makes societies more productive by helping customers run businesses. As part of the multibillion-dollar diversified CKA Birla Group, Birlasoft with its 12,200+ professionals, is committed to continuing the Group's 170-year heritage of building sustainable communities. Role- Service Desk Specialist 5-8 Years 24/7 Operations- Rotational Shift & week Offs Candidate must have knowledge on English Language, 5+ Years of experience with good communication in English Language and technical skills on windows desktop platform. 24/7 Support Model (L2- Remotely End user Support for US and Canada users.) Responding to client support requests and contacting User to find out the nature of the problem. Resolving user issues related to basic desktop issues related to deployed software images, software packages, delivered patches, security updates and necessary tools for user desktop/laptops. Escalating software and other application issues to the subject teams. Troubleshooting desktop/laptop hardware and software issues, that can be worked upon remotely. OS/ Office/ basic system application/Anti-Virus client support. Outlook, browser, Printer/scanner installation, configuration and troubleshooting on client system. Strong experience & Knowledge of ITIL Process. Strong experience & Knowledge of MIM. Additional Installed, modified, and made minor repairs to computer hardware and software systems. Understood VPN configuration and mobile device security protocols to ensure data protection. Fielded support calls, chat, email, and other communication from users with inquiries regarding software programming, connectivity, Password Resets, Outlook issue, printing, and similar concerns. Consulted with users to determine steps and procedures taken to identify and resolve the problem. Managed user accounts, groups, and permissions within Active Directory to ensure secure access and efficient operations. Performed on-site IT support tasks like hardware repairs, equipment installation, and cabling Applied knowledge of computer software, hardware, and procedures to solve problems. ++ Sound Knowledge of AD, O365, MS-Office, Software hardware Installation, basic Network Support. Strong technical Background with Excellent Communication Skills.

Company Overview Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The company specializes in providing solutions across Application Services and Consulting, Digital Product Engineering, Digital Workplace Services, Private Cloud Services, AI/Automation, and ServiceNow. Milestone culture is built to provide a collaborative, inclusive environment that supports employees and empowers them to reach their full potential. Our seasoned professionals deliver services based on Milestone’s best practices and service delivery framework. By leveraging our vast knowledge base to execute initiatives, we deliver both short-term and long-term value to our clients and apply continuous service improvement to deliver transformational benefits to IT. With Intelligent Automation, Milestone helps businesses further accelerate their IT transformation. The result is a sharper focus on business objectives and a dramatic improvement in employee productivity. Through our key technology partnerships and our people-first approach, Milestone continues to deliver industry-leading innovation to our clients. With more than 3,000 employees serving over 200 companies worldwide, we are following our mission of revolutionizing the way IT is deployed. Job Overview Milestone Technologies is actively searching for a highly skilled Service Desk L1 Technician to contribute to the effective management of IT operations and application support.. As part of our IT team, candidates must be technology enthusiasts with a commitment to delivering exceptional technical and non-technical support, outstanding customer service, and timely solutions. The ideal candidate thrives in a fast-paced, high-pressure environment. Responsibilities Act as the primary contact for all internal IT support requests. Provide hardware, software, and account Service Desk support and technical education to end users on various devices. Troubleshoot Mac, Windows, and Linux software and hardware through service desk walk-ups, chat, video conference, and Jira. Set up mobile phones, MDM, email, VPN, and internet access for users via the secure company network. Triage, assign, resolve, or escalate all incoming tickets. Perform general Network troubleshooting for network connectivity issues, digital authentication, remote access, secure Wi-Fi, and wired connectivity. Procure, provision, and deploy equipment for end users. Work with external vendors for procurement and services. Onboarding administration, including preparing new hire hardware for deployment and educating new hires on software and technology-related procedures. Perform set-ups, break-downs, and transports equipment for new and existing end users. Manage AV equipment, tickets, and drive resolutions through the Jira ticketing system. Examine, design, and implement new internal procedures to improve office procedures. Collaborate with software and hardware vendors to solve technical issues. Deep understanding of root-cause analysis and strong knowledge of Mac OS architecture. Resolve issues ranging from registry conflicts to system crashes for Windows and Mac OS. Working knowledge of various technologies, including Active Directory, Google Apps for Business, cloud storage services, basic terminal command knowledge, communications, and video conferencing tools. Basic understanding of networks, including TCP/IP, UDP, IP schemas, LAN/WAN design and administration, and wireless networking. Skills and Qualifications Previous customer service experience. Strong troubleshooting skills for Mac, Windows, and Linux environments. Familiarity with Crestron, Extron, Revolab, and video conferencing technologies. Understanding of analog and digital signal flow; cable termination experience is a plus. Excellent interpersonal communication skills and the ability to simplify explanations of complex technical issues. Ability to work with limited supervision, adapt to changing needs, and stay focused while performing repetitive tasks. Self-motivated, detail-oriented, and able to work in a team environment. Fluent in both the local language and English. Compensation Estimated Pay Range: Exact compensation and offers of employment are dependent on circumstances of each case and will be determined based on job-related knowledge, skills, experience, licenses or certifications, and location. Our Commitment to Diversity & Inclusion At Milestone we strive to create a workplace that reflects the communities we serve and work with, where we all feel empowered to bring our full, authentic selves to work. We know creating a diverse and inclusive culture that champions equity and belonging is not only the right thing to do for our employees but is also critical to our continued success. Milestone Technologies provides equal employment opportunity for all applicants and employees. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, gender, gender identity, marital status, age, disability, veteran status, sexual orientation, national origin, or any other category protected by applicable federal and state law, or local ordinance. Milestone also makes reasonable accommodations for disabled applicants and employees. We welcome the unique background, culture, experiences, knowledge, innovation, self-expression and perspectives you can bring to our global community. Our recruitment team is looking forward to meeting you.

Roles & Responsibilities: Provide end user helpdesk support via phone/emails/chat. Office 365/SharePoint/Teams Administration – Beginner Experience with Windows Servers/Active Directory/Azure AD – Intermediate Experience working with Backup Solutions & related software tools - Intermediate Firewall: Rule creation, Port forwarding, User administration, Web/Application Filter administration, VPN administration - Beginner Experience working with RMM/PSA an added advantage Excellent written & spoken English a must Required Skills: Knowledge of Windows and other operating systems. Required minimum 2years of experience in system administrator. Understanding of network protocols, infrastructure, and security. Ability to diagnose and resolve technical issues. Knowledge of cybersecurity best practices and security tools. Effective communication skills for interacting with users and colleagues. Strong analytical and problem-solving skills. Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹55,000.00 per month Schedule: Day shift Monday to Friday Night shift Rotational shift Experience: System administration: 2 years (Preferred) Work Location: In person Speak with the employer +91 9691087891

What you will do At Johnson Controls, we’re seeking a skilled Information Security Architect to join our Global Information Security team. In this role, you’ll collaborate with cybersecurity, IT, and business teams to design and implement robust security architectures, standards, and controls that protect our systems and data . You’ll play a key role in ensuring compliance, assessing security posture, and guiding secure technology deployments across the enterprise. How you will do it Design & Architecture Develop and implement enterprise-wide security reference architectures. Ensure alignment with global security standards and policies. Approve final designs and validate builds for compliance. Follow the Security Posture Assessment process, which involves research, validation, and evaluation of all new initiatives, with phase gates reviews presented to all stakeholders during the process. Security Assessment & Compliance Conduct security posture assessments for new initiatives. Identify and mitigate risks in third-party solutions. Ensure adherence to regulatory and internal security requirements. Collaboration & Consulting Partner with service management and stakeholders to gather requirements. Act as a trusted advisor to business units and IT teams. Provide expert input on security standards, roadmaps, and infrastructure. Documentation & Communication Create high-quality technical documentation, white papers, and presentations. Communicate complex security concepts clearly to technical and non-technical audiences. Continuous Improvement Stay current on emerging threats, vulnerabilities, and technologies. Recommend improvements in network, identity, and infrastructure security. What we look for Required 10+ years of experience implementing enterprise Identity and Access Management (IAM), Privileged Access Management (PAM) solutions in client environments. Experience developing technical strategies, architectures, and roadmaps. Outstanding communication and presentation skills. Able to articulate complex, technical concepts to non-technical audiences. Experience defining and implementing delegation model. Experience defining and implementing support scenarios for merger acquisition and divestitures. Preferred Experience hardening security for Active Directory, Windows, *nix OS. Good knowledge of software development principles and design patterns. Experience with IDaaS providers such as Microsoft, Okta, Ping Identity. Experience with cloud architectures particularly Azure, AWS, GCP native IAM controls. Experience with Identity Governance processes and solutions. Knowledge of Applied Cryptography and PKI. Development knowledge e.g. Python, Java, C#, .NET, Web Services, Shell programming/scripting.

Responsibilities: Server Management: Installing, configuring, and maintaining server hardware and software, including operating systems, virtualization platforms, and server applications. Software Management: Installing, configuring, and managing software applications, ensuring proper functionality and updates. Performance Monitoring: Monitoring server and application performance, identifying and resolving issues, and optimizing resource utilization. Security Management: Implementing and maintaining security measures, including firewalls, antivirus software, and access controls, to protect systems from unauthorized access and threats. Troubleshooting: Diagnosing and resolving hardware and software issues, providing technical support to users, and escalating complex problems to appropriate teams. System Maintenance: Performing routine maintenance tasks, such as patching, backups, and disaster recovery planning, to ensure system stability and availability. Documentation: Creating and maintaining documentation related to server configurations, software deployments, and troubleshooting procedures. Collaboration: Working with other IT teams, such as network engineers and database administrators, to ensure seamless integration of server and software systems. Capacity Planning: Analyzing system usage and planning for future capacity needs to ensure scalability and performance. Cloud Management: Managing and configuring cloud-based server environments, ensuring optimal performance and cost-effectiveness. Qualifications: Technical Skills: Strong understanding of server operating systems (e.g., Windows Server, Linux), virtualization technologies (e.g., VMware, Hyper-V), and server hardware. Software Knowledge: Experience with various software applications, including databases (e.g., SQL Server, MySQL), web servers (e.g., Apache, IIS), and other enterprise applications. Networking Fundamentals: Understanding of networking concepts, including TCP/IP, DNS, and routing protocols. Security Best Practices: Knowledge of security principles and best practices for server and application security. Troubleshooting Skills: Ability to diagnose and resolve complex technical issues, both hardware and software. Communication Skills: Ability to communicate effectively with both technical and non-technical users. Problem-Solving Skills: Ability to analyze problems, identify solutions, and implement them effectively. Cloud Computing Knowledge: Familiarity with cloud platforms (e.g., AWS, Azure, Google Cloud). Job Type: Full-time Pay: ₹15,000.00 - ₹40,000.00 per month Benefits: Health insurance Shift: Day shift Application Question(s): What software knowledge do you have? What server knowledge do you have? Work Location: In person Expected Start Date: 15/07/2025

Job Summary: The Computer & Tally Teacher is responsible for delivering effective training in basic computer applications and accounting software like Tally ERP 9 / Tally Prime. The role includes teaching students of various skill levels, preparing lesson plans, conducting assessments, and ensuring students gain practical knowledge. ______________ Key Responsibilities: Teach basic computer skills: MS Office (Word, Excel, PowerPoint), Internet, Email, Windows OS, etc. Provide in-depth training on Tally ERP 9 / Tally Prime including: o Accounting Basics o Company Creation o Ledger & Voucher Entry o GST, TDS, Payroll, and Inventory Management o Generating Reports (P&L, Balance Sheet, etc.) Prepare lesson plans, study materials, and assignments. Conduct regular assessments and provide feedback to students. Maintain student records and attendance. Ensure students understand both theoretical concepts and practical applications. Stay updated with new features in Tally and other software. Provide guidance and support for job placements or internships. ______________ Key Skills & Competencies: Proficiency in Tally ERP 9 / Tally Prime and MS Office Suite Strong teaching and communication skills Patience and ability to handle students of different learning speeds Classroom management and mentoring skills Basic understanding of accounting principles ______________ Qualification & Experience: Graduate in Commerce, Computer Applications, or a related field. Tally Certification preferred. 1–3 years of teaching or practical experience in accounting or computer training. Freshers with good command and knowledge can also apply. ______________ Preferred Qualities: Passionate about teaching and student success Self-motivated and organized Willingness to upgrade skills and learn new software tools Job Type: Full-time Pay: ₹10,000.00 - ₹15,000.00 per month Work Location: In person

Job Title: Microsoft 365 Administrato Location: Mumbai Experience: 1–3 Years Preferred Reporting To: IT Infrastructure Manager / Head of IT Job Overview: We are looking for a skilled and detail-oriented Microsoft 365 Executive to oversee the administration and support of our Microsoft 365 environment and Microsoft Intune platform. The ideal candidate will be responsible for user and license management, security compliance, troubleshooting, and overall maintenance of the Microsoft 365 suite including Exchange Online, Microsoft Entra ID (formerly Azure AD), Defender, and Intune. Key Responsibilities:Microsoft 365 Administration Create, manage, and de-provision user accounts, mailboxes, and licenses. Administer Exchange Online: shared mailboxes, distribution lists, email forwarding, mailbox rules, retention policies. Perform message tracing and resolve mail delivery issues; manage domain blacklists/whitelists. Manage Microsoft Teams (creation, permissions, channels), OneDrive, and SharePoint access. Assign and maintain licenses (Business Basic, Standard, F1, F3, Business Premium, E3, E5). Execute bulk admin tasks using PowerShell for Exchange Online and Active Directory. Reset passwords, manage permissions, and monitor service health and performance. Assist with user onboarding and migration to Microsoft 365. Microsoft Entra ID (Azure Active Directory) Create and manage users and groups. Configure and monitor Conditional Access policies. Implement and support Multi-Factor Authentication (MFA). Register/manage enterprise applications and third-party integrations. Automate user provisioning using PowerShell. Microsoft Intune Device Management Enroll and manage Windows devices, ensuring compliance with IT policies. Set up compliance policies, configuration profiles, and security baselines. Deploy and manage applications (Win32, MSI) via Intune. Implement advanced device control using OMA-URI and ADMX-backed policies. Monitor device compliance and resolve endpoint issues. Security & Compliance Implement Data Loss Prevention (DLP) and compliance features. Conduct audits and manage logs for regulatory compliance. Enforce identity and access security across Microsoft 365 workloads. Support & Collaboration Provide end-user support for Office 365 tools (Outlook, Teams, OneDrive, etc.). Resolve access, sync, collaboration, and email issues. Liaise with vendors and Microsoft Support for escalated incidents. Required Skills & Qualifications: 2+ years of experience in Microsoft 365, Exchange Online, Microsoft Entra ID, and Intune. Proficiency in PowerShell for automation and bulk operations. Solid understanding of identity/access management, MFA, Conditional Access. Hands-on experience with device configuration and application deployment in Intune. Familiarity with Microsoft Defender for Endpoint/Office. Strong communication, documentation, and troubleshooting skills. Preferred Certifications (Optional): Microsoft Certified: Modern Desktop Administrator Associate Microsoft Certified: Security, Compliance, and Identity Fundamentals Microsoft 365 Certified: Enterprise Administrator Expert Microsoft Certified: Azure Administrator Associate Apply Now if you're ready to take ownership of a dynamic Microsoft 365 environment and be part of a growing IT infrastructure team in Mumbai. Job Types: Full-time, Permanent Pay: ₹300,000.00 - ₹400,000.00 per year Schedule: Day shift Morning shift Experience: Microsoft Dynamics 365: 1 year (Required) Microsoft Entra ID: 1 year (Required) Location: Mumbai, Maharashtra (Required) Work Location: In person

Job Title: SCA Integration (SonarQube Admin) Key Skills: Proficiency in integrating SonarQube with tools like Jenkins, Git, GitLab, Maven, Gradle, Docker, Kubernetes, etc.  Strong knowledge of CI/CD pipelines and DevOps principles.  User and permission management  License and plugin management  Experience with scripting and automation (e.g., Shell, Python, Groovy).  Monitor and optimize the performance and scalability of the SonarQube setup.  Working knowledge of infrastructure platforms (Linux, Windows) and databases used by SonarQube (e.g., PostgreSQL).  Solid understanding of static code analysis and security scanning concepts (e.g., OWASP, SAST).  Generate and present reports to stakeholders on code quality trends." "* Configuring quality gates, rules, projects  Define and manage quality gates, rules, and profiles for different programming languages.  Familiarity with programming languages like Android, Java, Kotlin, Python etc. supported by SonarQube." 6-9 years of software development experience along with 2-3 years of automotive domain experience call & msg @ 9690729016 Job Types: Full-time, Permanent Pay: ₹1,000,000.00 - ₹1,400,000.00 per year Schedule: Day shift Work Location: In person

Should be an MBA Finance, ICWAI, CA. Age between 35 – 50 years. Experience in Educational Sector 10 - 15 years of experience from any reputed organization out of which 5 years at Managerial Level. Preferred Skill Set: Working knowledge in Tally ERP Good knowledge of computer - Windows and Microsoft Office applications (Outlook, Word, Excel) Book-keeping Related Making payments and receipts as necessary for the Institute and recording them in accounting software (Tally) in a timely manner. Ensure outlined procedures in the Finance Policy (Students) are adhered to while making any payments (or) receiving funds. Make necessary journal entries as appropriate for appropriate accounting as per standard procedures. Ensure necessary documents are maintained for any transactions that are accounted for in the software. Banking Manage the bank account/s of the Institute. Preparing Bank Reconciliation statements periodically as per practice Budgeting and Reporting . Prepare variance report with narratives. Track the fund request against utilization of funds over a period; highlight issues pertaining to variance to accounts officer. Compliance Ensure legal payments such as TDS, Provident Fund, Professional Tax and Service Tax as applicable are paid in time and the reports pertaining to them are submitted on time. Manage and handle the ongoing communication with the Auditor's office and build rapport as a single point contact. Coordinate in case of periodic audit visits done by the auditor's office and provide them with necessary information, documentation as necessary for completion of a timely audit. Core Responsibilities Maintain accurate and up-to-date books of accounts Adhere to policies and procedures as defined in Financial Manual/ Procurement Manual Ensure all applicable statutory compliances are duly met Languages to speak: Telugu, English and Hindi Job Type: Full-time Pay: ₹50,000.00 - ₹80,000.00 per month Schedule: Day shift Morning shift Ability to commute/relocate: Hyderabad - 500075, Telangana: Reliably commute or planning to relocate before starting work (Required) Education: Master's (Preferred) Experience: Accounting: 10 years (Required) Managerial Level: 5 years (Required) Job Type: Full-time Pay: ₹50,000.00 - ₹80,000.00 per month Schedule: Day shift Morning shift Ability to commute/relocate: Hyderabad - 500075, Telangana: Reliably commute or planning to relocate before starting work (Required) Education: Master's (Preferred) Experience: Accounting: 10 years (Required) Mangerial Level: 5 years (Required) Language: Telugu, English and Hindi (Required)

Company Description About Eurofins Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and the environment safer, healthier and more sustainable. From the food you eat to the medicines you rely on, Eurofins works with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate. Eurofins is a global leader in food, environmental, pharmaceutical and cosmetic product testing and in agroscience CRO services. It is also one of the global independent market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, CDMO, advanced material sciences and in the support of clinical studies. In over just 35 years, Eurofins has grown from one laboratory in Nantes, France to 62,000 staff across a network of over 1,000 independent companies in 61 countries, operating 900 laboratories. Performing over 450 million tests every year, Eurofins offers a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products, as well as providing innovative clinical diagnostic testing services, as one of the leading global emerging players in specialised clinical diagnostics testing. Eurofins is one of the fastest growing listed European companies with a listing on the French stock exchange since 1997. Eurofins IT Solutions India Pvt Ltd (EITSI) is a fully owned subsidiary of Eurofins and functions as a Global Software Delivery Center exclusively catering to Eurofins Global IT business needs. The code shipped out of EITSI impacts the global network of Eurofins labs and services. The primary focus at EITSI is to develop the next generation LIMS (Lab Information Management system), Customer portals, e-commerce solutions, ERP/CRM system, Mobile Apps & other B2B platforms for various Eurofins Laboratories and businesses. Young and dynamic, we have a rich culture and we offer fulfilling careers. Job Description Position Title : Service desk Engineer REPORTING TO: Service Desk Manager Environment Testing Europe WORKING LOCATION: Bangalore - India OVERALL OBJECTIVES: As part of the IT Infrastructure Support Team for Environment Testing Europe. You will join a growing international team to work on maintenance of newly deployed segregated IT User Zones and Application Availability Groups servers, end user device management and Cloud infrastructures. Your role will be to support daily operations tasks and to support project workload including design & implementation of new infrastructure. You will collaborate with number of different IT Support and Delivery Teams on daily basis. It will require Microsoft Server & Client OS, Azure, SCCM and Intune engineering skills. Open mind and ability to cooperate with multiple individuals in a multicultural environment is essential. SPECIFIC ASSIGNMENTS : As part of the Environment Testing Europe Team, you will act as primary contact to support infrastructure regarding: Workplace related queries and issues. M365 problems (Outlook, Office, Teams, OneDrive, SharePoint, Windows). Identity and Access Management queries. Infrastructure related problems for service provided to Environment Testing Europe. Applications related problems requiring triage to respective application support group. Main activities, but not limited to, are: Register, classify, route, follow-up and resolve request according to internal processes. As 1st Level Support Provides technical support to end-users by identifying problems, researching and answering questions, troubleshooting problems or forward them to the 2nd level support Own the incoming requests and manages escalations. Support in creation operational documents/instructions for Service Desk team. Identify and document Workarounds. Support maintenance and accuracy of Knowledge articles available for end-users via service portal. Identify candidates for Service Catalogue items based on commonly requested items by end users. Qualifications REQUIRED SKILLS : An ideal candidate should have: 2+ years of experience in Service Desk agent function. Basic understanding of Azure Cloud and M365. Excellent communication and interpersonal skills. Very good command of English written and spoken. Can do approach and capability to work in dynamically changing environment. Below skills will be an advantage: Service Now, BMC Helix knowledge. ITIL Foundation certificate. Azure Cloud knowledge.

- 1+ years of corporate setting Windows, Mac or Linux Operating systems support experience - Experience troubleshooting integrated and interdependent computer systems - Experience maintaining zebra thermal printers, troubleshooting thin clients, PCs, scanners, and portable handheld terminals About OTS IT Operations is at the heart of Amazon’s business. We are known for our speed, accuracy, and exceptional service. Our buildings deliver tens of thousands of products to hundreds of countries worldwide, every day. OTS IT provides nonstop global IT support to Amazon Operations as a vital piece to the puzzle. We are looking for self-motivated individuals to take on new challenges and motivate teams in fostering solutions to the hurdles we face. Together, we take ownership for what we do — whether supporting IT infrastructure, developing new technology in-house, launching a new Amazon Operations facility, or delighting our customers by delivering packages directly to them.OTS IT provides 24x7 global IT support to Amazon Operations, including Fulfillment, Sortation, Logistics, and Last Mile... About The Role Ops Tech IT Support Engineers will be responsible for utilizing their skills to provide assistance to the operations team in resolving technical problems within these sites that cover a multitude of technical disciplines. The IT Support Engineers position is the first level of support for the operations of the Amazon Sites and becomes the voice and face of the IT department to our customers. Amazon seeks individuals who are willing to Work Hard, Have Fun, and join us in making Worldwide History. Responsibilities include, but are not limited to: Maintenance of IT equipment throughout the Fullfillment sites. Troubleshooting of all IT related equipment such as PCs, wireless handheld devices, thin clients, printers and other end user devices. Manage RMA and repair process for all devices under warranty. Support the Senior Engineers in daily projects and activities as directed. All IT Support Engineers positions might be on a rotation shift schedule between days and nights. Position may be required to engage in physical warehouse activities The position will require supporting of multiple buildings around the area and regular travel to sites with in the state /region. Ensure all safety procedures are adhered to while performing work This position reports directly to the IT manager for the Fullfillment sites. Amazon is an Equal Opportunity-Affirmative Action Employer – Minority / Female / Disability / Vet... CompTIA A+, CompTIA Network+, Cisco/CCNA, Linux (Redhat), Microsoft hardware (installation), AWS, or other industry relevant certifications Experience in a dynamic environment with a high degree of customer service Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

- 1+ years of corporate setting Windows, Mac or Linux Operating systems support experience - Experience troubleshooting integrated and interdependent computer systems - High school or equivalent - Bachelor’s Degree from an accredited university or equivalent - Excellent customer facing skills - 1+ years of experience troubleshooting skills in a multi-user high availability environment - 1+ years of experience with PC hardware troubleshooting, repair, deployment, and liquidation - 1+ years of computer networking experience - Ability to identify and proactively resolve or escalate issues - Willingness to learn and apply new procedures and technology - Proficient in English As an ITS Support Associate, you'll be the go-to expert for Amazon's global corporate employees’, providing essential and exceptional on-site technical support to ensure their productivity remains uninterrupted. Amazon’s ITS Support Associates are committed, dependable and customer focused on the IT experience, ensuring our employees have the tools and resources they need to stay productive and efficient. ITS Support Associates have a solid understanding of IT standards, systems and equipment deployed throughout Amazon. They adapt to new processes and procedures quickly, communicating and guiding both peers and non-technical Amazonians on solutions that maintain productivity. Your day will be filled with exciting challenges and opportunities to showcase your technical expertise. You’ll engage with Amazonians across various teams, owning and understanding their unique IT needs and providing personalized support. You'll be a trusted advisor, a problem-solver, taking initiative to diagnose, troubleshoot and resolve a wide variety of hardware and software issues by implementing successful solutions. You will guide and empower both technical and non-technical Amazonians through the ever-evolving digital landscape. Key job responsibilities Provide on-site, hands-on support for hardware, software and IT peripherals diagnosing, troubleshooting and resolving issues successfully with efficiency, escalating as needed Determine appropriate procedures, accurately documenting actions or deviations to improve global service improvements Communicate and collaborate with customers, peers and internal teams through various channels to troubleshoot, resolve issues and implement solutions Prepare hardware and assist managing IT asset inventories, tracking usage and conducting audits Help train and onboard new team members and Amazonians Grow and learn the latest technologies to stay ahead of the curve, continuously expanding knowledge and skills About the team Our IT Services team is a dynamic and diverse group of passionate problem-solvers who thrive on challenges and continuously push the boundaries of innovation. We foster an inclusive and collaborative environment where every voice is heard, and every idea is valued. Join us and be part of a team that truly makes a difference in the lives of Amazonians worldwide. Inclusive Team Culture: Here at Amazon, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness. Mentorship and Career Growth: We're continuously raising our performance bar as we strive to become Earth's Best Employer. We embrace curiosity and continuous learning, empowering you to grow both personally and professionally through mentorship, knowledge-sharing, and career-advancing resources, helping you develop into a better-rounded professional. If you're ready to join a team of passionate problem-solvers and make a real impact, apply now to become an ITS Support Associate at Amazon! Bachelor’s degree in Computer Science or IT related field CompTIA A+, CompTIA Network+, Cisco/CCNA, Linux (Redhat), Microsoft hardware (installation), AWS, or other industry relevant certifications Experience with client, server and network services DNS, DHCP, OSI Model and TCP/IP Experience with audiovisual, video conferencing or event support Experience in Active Directory and Windows Server backup solutions Understanding basic concepts of information security Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job Summary We are seeking a proactive and customer-focused L1 Application Support Analyst to provide first-level technical support for business-critical applications You will be responsible for responding to incidents, service requests, and performing basic troubleshooting and escalation to L2/L3 teams as needed - Provide first-line support for application issues via ticketing systems, email, and calls - Monitor application performance and alerts using standard monitoring tools - Log, categorize, and prioritize incidents and service requests - Perform initial diagnostics and resolve or escalate issues as required - Maintain support documentation, FAQs, and user guides - Coordinate with users to gather necessary details for issue resolution - Work with L2/L3 teams to track progress and ensure timely resolution - Generate regular reports on incident trends and resolution metrics - Support user onboarding and application access provisioning - Ensure compliance with SLAs and internal processes Required Skills & Qualifications - Bachelors degree in Computer Science, IT, or related field - 0 2 years of experience in IT/Application Support or similar role - Basic knowledge of SQL, Windows/Linux OS, and ITSM tools - Strong communication and problem-solving skills - Ability to work in shifts and handle pressure in a production environment - Good understanding of ticketing tools (e g , ServiceNow, JIRA) Preferred Skills - ITIL Foundation Certification - Exposure to cloud platforms (AWS, Azure) is a plus - Basic scripting knowledge (e g , Shell, Python) is an advantage

Overview: About the Company Consilio is the global leader in legal consulting and services within the eDiscovery industry. Our worldwide professionals bring their expertise and a commitment to serve to every engagement, partnering with our clients to develop creative solutions for their most pressing challenges. About the Team Concierge is a global team primarily responsible for providing Consilio’s exclusive clients with top-tier support via phone and email. Their secondary responsibility is to fulfill all account management requests for these clients (ie. account creations, project access and new engagement tasks). What You’ll Do With a passion for helping others and solving problems, you’ll be helping clients over the phone and by email with their questions on how to login to the system, navigate the interface and perform specific tasks. You’ll be training clients on how to login to the system, run searches and exports, as well as use advanced features. When not actively supporting clients, you’ll be fulfilling their requests such as account creations and project access requests. Responsibilities: EDUCATION Bachelor’s degree or higher (any discipline). LANGUAGES Multilingual in English AND at least one of the following: German/Cantonese/Mandarin. B2 level proficiency or higher. APTITUDE Digital Intelligence – ability to acquire and apply new knowledge related to digital technology. Digital Literacy – ability to find, evaluate and clearly communicate information through multiple mediums. EXPERIENCE At least 2-3 years - in either customer service, tech support, legal, government, financial or hospitality roles. Operating Systems – Windows and Mac. Microsoft 365 – Office (Excel, Word & PPT), Visio and Sharepoint. CUSTOMER SERVICE SKILLS Strong communicator – both written and verbally. Active listener – gains knowledge while engaging with the speaker. Team player – capable of working independently or collaboratively with colleagues as situations arise. Flexibility – to adapt to regional communication styles. Patience & Empathy – when supporting clients of varying technical proficiency. Client advocacy - when collaborating with other teams or when providing the client with status updates. LOGICAL THINKING SKILLS Problem Solver – capable of identifying issues and communicating resolution steps clearly. Assessor – can identify scenarios that require escalation to either Concierge Leadership or other teams. EXTRA CREDIT FOR Previous experience in eDiscovery industry. Previous experience with eDiscovery systems such as Relativity, Everlaw and NUIX. Previous experience with user access systems such as ActiveDirectory and Azure. Existing Consilio employees with at least 1 year tenure. Qualifications: What Shift You’ll Work Sunday to Thursday 10pm to 7am IST. What We Offer Initial 120 days – working in office schedule of 5 days/week from office. Post 120 days – working hybrid schedule of at least 3 days/week from office. Sightline Administrator certification. Relativity Review Management Specialist certification (RRMS) Sightline Administrator certification. Brainspace Administrator certification BlackOut User certification Health and welfare benefits (including medical, dental, vision, life insurance and EAP). Retirement plan. Paid-time off (PTO). Employee Appreciation (Bonusly) and Referral Reward Programs. Consilio, LLC is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. EY Technology Today’s world is fuelled by vast amounts of information. Data is more valuable than ever before. Protecting data and information systems is central to doing business, and everyone in EY Information Security has a critical role to play. Join a global team of almost 950 people who collaborate to support the business of EY by protecting EY and client information assets! Our Information Security professionals enable EY to work securely and deliver secure products and services, as well as detect and quickly respond to security events as they happen. Together, the efforts of our dedicated team help protect the EY brand and build client trust. Within Information Security we blend risk strategy, digital identity, cyber defense, application security and technology solutions as we consider the entire security lifecycle. You will join a team of hardworking, security-focused individuals dedicated to supporting, protecting, and enabling the business through innovative, secure solutions that provide speed to market and business value. The opportunity We are seeking a Support Engineer to work with SIEM technologies. This role will focus on administering Microsoft Agents (AMA agent and ARC extension) for use with the Microsoft Sentinel SIEM hosted in Azure. You will collaborate closely with Security Architects, Security Service Delivery, Security Engineering, and Information Security teams to enable security solutions and services across various Security Domains, as well as global EY teams and technologies. The job requires familiarity with ITIL service management practices, managing changes, releases, and upgrades in different environments, and being available on-call to work during weekends and off-hours to ensure the smooth functioning of the systems. Your key Responsibilities Troubleshoot, diagnose, and analyze incidents related to Agent communication related issues. Articulate technology issues/concerns that may emerge at any level of the technical stack, and from any component across the ecosystem, to technology leaders Support security solutions and services following all relevant EY standards and practices for On-Premise, Hybrid and Cloud-Based environments. Provide detailed input into the implementation, and testing of security solutions and services for large, complex projects from initial design to completion which includes production support and documentation. Apply modern standards/principles, global product-specific guidelines, security standards, design standards, to security solutions and services as appropriate. Improve existing security solutions and services in use by partnering with Security Architecture, STS Service Owner, and Security Engineering. Drives automation and innovation across the security solutions supported. Identify the root cause of incidents, whether it be configuration or a defect. Ensure that incidents are resolved in a timely and efficient manner and that steps are taken to prevent future problems. Work with various technical teams to develop corrective actions or workarounds to resolve incidents. Develop implementation plans for complex change requests, evaluating risks to system availability, business dependencies, and security event visibility. Respond to automated alerts on system health using sound analytical and troubleshooting methods. Conduct routine maintenance and monitoring of security technologies and report on their status. Communicate operational support issues to executives and senior management. Upgrade security applications to the latest versions, which involves testing, validation, compatibility, and addressing security vulnerabilities. Recommend and implement improvements to system performance and uptime for security applications and products. Document procedures for responding to alerts and drive the creation of automated restoration steps. Drive automation of redundant activities to improve support efficiency. Flexible to work out of regular office hours to accommodate the team and organizational calls and meetings. Weekend or late-night work may occur during the project and early life cycle support phases. No direct supervisory responsibilities, however, Technical Leadership required within assigned services and solutions. Skills and Attributes for Success We are seeking candidates who possess security experience in implementing and supporting solutions within a large enterprise environment. To be considered for the position, you must have functional, technical, and delivery experience in implementing both Cloud and On-Premises SIEM technologies. Skills in supporting complex security solutions and services in a very large enterprise. Good understanding on Sentinel Administration. Technical knowledge implementing and supporting security SIEM solutions within multi-cloud environments such Azure, AWS, GCP or similar technologies including: Experience working with Microsoft Sentinel and data ingestion methods including native data connector integration, Syslog and CEF, Sentinel Data Connector API and Custom logging Data retention options within Sentinel Platform Azure RBAC as it applies to Microsoft Sentinel and Log Analytics Workspaces, at Tenant, Subscription, Resource and Table Level. Knowledge in integrating multi-Cloud logs with Microsoft Sentinel Experience with KQL query language and KQL Functions Knowledge of Analytic rules, Logic Apps, Azure Function, and other cloud service workflow tools Project management experience, including tracking timelines and performing tasks within project deadlines. Detail-oriented and organized Ability to enhance applications for improved performance and stability, including enhanced monitoring and automation. Knowledge of ITIL to drive compliance in Incident, Problem, and Change processes. Communicate fluently in English, both written and verbal and able to communicate technical concepts effectively Excellent interpersonal communication and organizational skills and the ability to work within tight timeframes Rapidly learn new and emerging technologies with ability to rapidly define engineering standards To qualify for the role, you must have Approximately 3-5 years of experience in Security, including demonstratable knowledge of SIEM technologies and working knowledge of SIEM platforms Several years’ experience working in a large global virtual environment and enterprise environments at scale Technical proficiency in Azure, Google and/or AWS Cloud services, hybrid, and on-premises security solutions including Linux and Windows Operating Systems Technical proficiency with SaaS, IaaS, and PaaS solutions. Understanding of other technologies required to run a secure, enterprise level infrastructure that adhere to security best practices Excellent time management, organizational, and decision-making skills Ability to design and document processes, procedures, and security designs clearly and accurately for distribution to internal teams and customers Demonstrated experience in dealing with external vendors and suppliers in the security industry Technical knowledge with interacting with APIs and scripting tools (Python, Ansible, PowerShell, etc.) Ideally, you’ll also have Bachelor’s Degree in Computer Science, Engineering, IT, Mathematics or a related field, or equivalent work experience required. ITIL v4 Foundation Certification Involvement in large-scale global IT deployments or cloud migrations At least one technical certification from ISC2 (CISM, CISSP, CCSP, etc.) or SANS/GIAC (GSEC, GCLD, GPCS, etc.). Experience in project management, service introduction, and service readiness. What we offer As part of this role, you will work in a highly coordinated, globally diverse team with the opportunity and tools to grow, develop and drive your career forward. Here, you can combine global opportunity with flexible working. The EY benefits package goes above and beyond too, focusing on your physical, emotional, financial, and social well-being. Your recruiter can talk to you about the benefits available in your country. Here’s a snapshot of what we offer: Continuous learning: You will develop the mindset and skills to navigate whatever comes next. Success as defined by you: We will provide the tools and flexibility, so you can make a significant impact, your way. Transformative leadership: We will give you the insights, coaching and confidence to be the leader the world needs. Diverse and inclusive culture: You will be accepted for who you are and empowered to use your voice to help others find theirs. We ensure that individuals with disabilities are provided reasonable accommodations to participate in the job application or interview process, to perform essential job functions and to receive other benefits and privileges of employment. Please contact us to request accommodations. EY is committed to being an inclusive employer, and we are happy to consider flexible working arrangements. We strive to achieve the right balance for our people, enabling us to deliver excellent client service whilst allowing you to build your career without sacrificing your personal priorities. While our client-facing professionals can be required to travel regularly, and at times be based at client sites, our flexible working arrangements can help you to achieve a lifestyle balance. EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. The opportunity To create opportunity for people starting their careers in this area of technology, we are launching an intensive paid learning program that invests in our new joiners to upskill with the latest learnings. This unique opportunity provides paid virtual, classroom and exercise-based learning in key areas of technology, communication and collaboration. Distinct technical learning paths focused on high demand areas Information Security culminate in graduation to a role where applied practice begins. What qualifications are required for this opportunity? Advanced level English (verbal and written) Love for learning and applying technology Passion for finding and solving problems Dedication to protect our data, our client’s data, and the infrastructure it resides on Enjoyment working as a member of a local team that is part of a larger global team Desire to eliminate needless toil and make the world a better place Purpose driven, self-motivated and goal oriented What else could you bring? Experience with a scripting or programming language Knowledge of automation and continuous integration tools Familiarity with Information Security concepts Knowledge about the importance of vulnerability management Experience with various operating systems such as Windows and Linux Desire to connect with globally diverse people Energized by challenges and fast paced tempo Why you might like working here: Our culture encourages autonomy and fun. Happy people make it happen! We invest in you. Learning supported by a coach culminates in an exciting placement on a team. Build your skills and experience at a world class technology company as a member of a global team. A wide variety of career paths with easy access to change roles and/or progress your career. Develop non-technical skills including communication, agile ways of working, cultural & emotional intelligence, customer service, time management, leadership, design & documentation and more. Social events like hackathons, team lunches, holiday parties, community volunteering and more. Being part of an organization where our purpose of Building a better working world is the foundation of our culture. What we look for We’re looking for someone who can collaborate globally with different regions and cultures with an open mind and a creative approach. Critical thinking and problem-solving skills are vital traits to be successful. An individual with strong customer service and communication skills who will share their thoughts and ideas in a safe working environment. A highly motivated, diligent, and driven individual who seeks development and improvement opportunities and deliver quality services What we offer As part of this role, you will work in a highly coordinated, globally diverse team with the opportunity and tools to grow, develop and drive your career forward. Here, you can combine global opportunity with flexible working. The EY benefits package goes above and beyond too, focusing on your physical, emotional, financial and social well-being. Your recruiter can talk to you about the benefits available in your country. Here’s a snapshot of what we offer: Continuous learning: You will develop the mindset and skills to navigate whatever comes next. Success as defined by you: We will provide the tools and flexibility, so you can make a significant impact, your way. Transformative leadership: We will give you the insights, coaching and confidence to be the leader the world needs. Diverse and inclusive culture: You will be accepted for who you are and empowered to use your voice to help others find theirs. We ensure that individuals with disabilities are provided reasonable accommodations to participate in the job application or interview process, to perform essential job functions and to receive other benefits and privileges of employment. Please contact us to request accommodation. EY is committed to being an inclusive employer, and we are happy to consider flexible working arrangements. We strive to achieve the right balance for our people, enabling us to deliver excellent client service whilst allowing you to build your career without sacrificing your personal priorities. While our client-facing professionals can be required to travel regularly, and at times be based at client sites, our flexible working arrangements can help you to achieve a lifestyle balance. EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.