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7.0 - 10.0 years
0 - 1 Lacs
Kolkata, Navi Mumbai, Pune
Work from Office
Role & responsibilities We are looking for an experienced Splunk Developer/Engineer to support our enterprise logging, monitoring, and alerting platform using Splunk. The ideal candidate will have hands-on experience designing, configuring, and managing Splunk environments and dashboards for data visualization and incident management. Key Responsibilities: Develop, maintain, and manage dashboards, data models, and alerts in Splunk. Integrate logs from various systems (cloud, on-prem, hybrid) into Splunk for centralized visibility. Create Splunk queries using SPL (Search Processing Language) to extract actionable insights. Onboard new data sources and work with application owners to define log formats and parsing logic. Develop automation and alerting for critical events and performance anomalies. Collaborate with Security, DevOps, and Infrastructure teams for proactive monitoring and root cause analysis. Implement best practices for Splunk architecture, indexing, and data retention. Required Skills: 7+ years of experience with Splunk (Enterprise and/or Cloud). Strong knowledge of SPL and data visualization techniques. Experience integrating Splunk with platforms such as AWS, Azure, Linux, Windows, or network devices. Ability to troubleshoot performance issues and optimize searches and dashboards. Knowledge of onboarding logs using UF/HF and configuring parsing rules. Familiarity with scripting (Python, Shell) is a plus. Experience with Splunk apps (ITSI, ES, DB Connect, etc.) is an added advantage. Good to Have: Splunk certifications (e.g., Splunk Core Certified Power User, Admin, Architect). Familiarity with ITIL/ITSM frameworks. Knowledge of security frameworks (SIEM/UEBA) if working in a security-focused role. Experience with CI/CD and DevOps tools integration.
Posted 6 days ago
0 years
1 - 2 Lacs
Tambaram, Chennai, Tamil Nadu
On-site
A System Administrator is responsible for maintaining an organization's IT infrastructure, including servers, networks, and computer systems. They ensure smooth and secure operation, manage user accounts, troubleshoot issues, and implement security protocols. Their duties include installing and configuring software, monitoring system performance, and developing disaster recovery plans. Key Responsibilities: System Installation and Configuration: Setting up and configuring hardware and software, including operating systems, applications, and network devices. User Account Management: Creating and managing user accounts, permissions, and access rights. Troubleshooting and Support: Providing technical support to end-users, diagnosing and resolving hardware, software, and network issues. System Monitoring and Maintenance: Monitoring system performance, identifying potential issues, and implementing preventative measures. Security Management: Implementing and maintaining security protocols, including firewalls, antivirus software, and intrusion detection systems. Backup and Recovery: Developing and managing backup and recovery plans to ensure data integrity and business continuity. Documentation: Creating and maintaining comprehensive documentation of systems, configurations, and procedures. Network Management: Managing network devices, including routers, switches, and firewalls. Cloud Infrastructure Management: In some roles, managing cloud-based infrastructure and services. Skills Required: Technical Skills: Proficiency in operating systems (Windows, Linux, macOS), networking concepts, and cloud computing (AWS, Azure, Google Cloud). Problem-Solving: Ability to diagnose and resolve complex technical issues. Communication: Excellent communication and interpersonal skills to effectively interact with users and other IT professionals. Organization: Ability to manage multiple tasks, prioritize effectively, and maintain accurate documentation. Security Awareness: Understanding of security best practices and the ability to implement appropriate security measures. Job Types: Full-time, Permanent Pay: ₹14,000.00 - ₹18,000.00 per month Benefits: Leave encashment Schedule: Day shift Work Location: In person Speak with the employer +91 9962066977 Application Deadline: 18/07/2025 Expected Start Date: 21/07/2025
Posted 6 days ago
2.0 - 8.0 years
18 - 20 Lacs
Pune
Work from Office
Software Engineer-2-2 ? Mastercard is a global technology company in the payments industry. We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Overview: The Transfer Solutions team was created to establish Mastercard as the frontrunner in the fast-evolving real-time payments space, and to position Mastercard to be able to incubate the development of new payment flows. The team is responsible for designing, building, and operating the technology that powers Mastercard s next generation payment applications - Domestic, Cross Border and Bill Payments. The Role: What s it all about and what we expect you to do day to day? Technology leader who is hands-on & and can lead a team of engineers. Expected to spend 70% of time coding/on code related activities, and 30% coaching engineers on the team. This person is recognized as a team s authority and technical expert who drives innovation and organizational growth through their contributions. They get their adrenaline rush by coding away in IDEs. They spend majority of their time in writing non-feature code. They are hands all the time and collaborate by writing interfaces, tests (unit or acceptance) and architecture fitness functions, outside of meeting rooms. Tools like JDepend, ArchUnit, ADRs and NetArchTest make them feel at home. Domain driven design in their game. They code to enforce the contextual mappings and aggregates for each bounded context. They drive implementation of consumer driven contracts to allow for evolution and learning of the domain model with hyper speed while meeting our promises to other teams internally and customers alike. They are polyglot engineering gurus. they bring cutting edge engineering practices to life in multiple evolving frameworks - Feature flags, fitness functions and whatever is required to reduce the cost and increase the lifecycle value of next feature delivered by engineering teams. They love declarative paradigm and functional programming. No one can stop them from paying off technical debt and refactoring the code for better SDLC, performance and availability. Work on complex enterprise-wide initiatives spanning multiple services/programs and drives resolution Work with business/product owners to architect and deliver on new services to introduce new products and bundles Participate and contribute to team s agile process and decisions. Understand and contribute to Prioritization. Drive prioritization decisions and trade-offs in working with product partners Drive the architectural design, including dependent services, service interactions, and policies Contribute and lead Guild initiatives by engaging and mentoring Engineers at all levels to improve the craftsmanship of Software Engineering Simplify and improve the cost/benefit of a function/service/architecture strategy Apply judgment and experience to balance trade-offs between competing interests Venture beyond comfort zone to take on assignments across different areas of Software Engineering Take on organization-wide and public speaking engagements and publishes white papers and blogs on relevant and emerging technical topics Consult across teams and across organization lines to identify synergies and reuse opportunities Participate and contribute to Principal review architecture meetings and drive resolutions to enterprise-wide challenges and regulatory needs Write recommendations for job promotions based on an unbiased view of ones accomplishments Conduct technical interviews for hiring engineering staff and raising the performance bar All About You and What you need to bring: Expert in building highly resilient & scalable distributed systems. Has deep exposure to various database, messaging & caching technologies. Progressively grown career with proven design and development experiences in multiple languages (e.g., Java, .NET, JavaScript, SQL), secure coding standards (e.g., OWASP, CWE, SEI CERT), and vulnerability management. Has an expert understanding and experience of DevOps best practices to guide developers and abstract application development from underlying hosting platforms and infrastructure. Infrastructure as code and cloud first software development knowledge experience preferred. Experienced in the skills required to implement advanced test set ups in production environment (e.g., A/B testing, canary releases, blue-green deployment, feature flags) Experience in Continuous Integration (CI) and Delivery (CD) concepts, and capabilities to support automation, pipelines, virtualization, and containerization Understands internals of operating systems (Windows, Linux, Mainframe) to write interoperable and performant code. Has skills to develop and evangelize on reference architecture and run principles to help teams adopt Engineering Principles from the start (poison pill, active/active/active, auto-scaling, self-healing, others) Understands use cases for advanced design patterns (e.g., service-to-worker, MVC, API gateway, intercepting filter, dependency injection, lazy loading, all from gang of four) to implement efficient code Understands and implements Application Programming Interface (API) standards and cataloging to drive API/service adoption and commercialization Has skills to engage engineers across Technology organization to promote standard software patterns and reuse of common libraries and services Has experience in leading and coaching teams to perform software planning and estimation for large scale complex programs Has skills to drive trade-off discussions to set right development capacity based on value drivers (e.g., regulatory, security, new business, market parity, technical debt) Has experience in design and execution of automation across multiple business areas and provides guidance on best methods and tools. Performance engineering experience to ensure applications are built to scale, run, and perform for varying demands Has skills to perform architecture and cost analysis for internal, hybrid, and public cloud environments Has skills to succinctly articulate architecture patterns of complex systems, with business and technical implications, to executive and customer stakeholders Has skills to define and drive advanced chaos and other operational testing practices to test points of failures, monitors, and system behaviors under adverse conditions (e.g., resource spikes, network congestion, component or infrastructure failure) Experienced in agile and modern SDLC practices (Scrum/Kanban/Continuous Delivery/DevOps/Quality engineering) and the delivery situations they are used for.
Posted 6 days ago
6.0 - 11.0 years
15 - 17 Lacs
Bengaluru
Work from Office
Job Title Product Security Engineer Job Description Product Security Engineer Primary Roles and Responsibilities: Participate in the development of life saving devices and applications with focus on product security. Drive the definition, plan, and implementation of the overall security strategy, standards, processes, and procedures, which meet or exceed customer expectations and applicable processes & standards in collaboration with the Product Security Office. Perform security assessments in accordance with the Risk Management Framework (RMF) as defined by National Institute of Standards and Technology (NIST). Actively participate in applying cyber security best practices to product development projects including cloud, application, and embedded software systems. Conduct or oversee technical aspects of security risk assessments and compliance audits, the evaluation and testing of firmware and software for possible impacts upon system security, and the investigation and resolution of security incidents. Conduct risk analyses for vulnerabilities, create threat models, perform penetration testing. Integrate security best practices and controls throughout the Software Development Life Cycle (SDLC). Function as technical lead during a security incident, determining the cause of the incident(s), performing incident response activities and forensics analysis of security incidents. Participate in architecture, design, and code reviews to provide security related feedback and guidance. Create engineering documentations to comply with product development policies, practices, and procedures. Working closely with regulatory bodies to support enquiries, own security related documentation and deliverables ensuring compliance with key standards/guidance documents. Liaison with the Product Security & Services Office (PSSO) and review applicability of impact to released or in development products regarding Product Security Advisory notices issued by the PSSO Key Knowledge, skills and abilities required: BS/MS/PhD degree in Cyber Security, Systems Security, Computer Science, Computer Engineering, or equivalent 6+ years of job experience in a Cyber Security related position 3+ years of job experience in the design and development of secure software applications Experience with security hardening and analysis across cloud (e.g. AWS), Windows, embedded, and Linux environments/applications Familiar with secure coding standards Familiar with vulnerability testing, fuzz-testing and related scanning tools Penetration testing and tools experience Familiarity with OWASP methodology and tools for web application security testing. Strong communication and analytical skills, able to effectively communicate with people at all levels Forensics analysis Certifications such as: Certified Information System Security Professional (CISSP) Certified Information Security Manager (CISM) Cloud Certified Security Professional (CCSP) Excellent written and verbal communication skills Good learning aptitude Key Knowledge, skills, and abilities desired: Preferred experience in the medical, health industry, or similar regulated industries using Risk Management Framework (Finance, Military, etc.) Preferred experience driving product development through RMF (Risk Management Framework) Preferred familiarity with Department of Defense Information Assurance Architecture Working knowledge of C, C++, C# Working knowledge of real time systems How we work together We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company s facilities. Field roles are most effectively done outside of the company s main facilities, generally at the customers or suppliers locations. Indicate if this role is an office/field/onsite role. If you re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our culture of impact with care here . #Connectedcare
Posted 6 days ago
7.0 - 12.0 years
10 - 15 Lacs
Kolkata, Mumbai, New Delhi
Work from Office
About Netskope Since 2012, we have built the market-leading cloud security company and an award-winning culture powered by hundreds of employees spread across offices in Santa Clara, St. Louis, Bangalore, London, Paris, Melbourne, Taipei, and Tokyo. Our core values are openness, honesty, and transparency, and we purposely developed our open desk layouts and large meeting spaces to support and promote partnerships, collaboration, and teamwork. From catered lunches and office celebrations to employee recognition events and social professional groups such as the Awesome Women of Netskope (AWON), we strive to keep work fun, supportive and interactive. Visit us at Netskope Careers. Please follow us on LinkedIn and Twitter @Netskope . About the position: BASED IN MUMBAI The Netskope Solutions Engineer will come on board with the full support of the executive team. This is an amazing opportunity for the sales professional who has a history of completely dominating their territory and who wants to make an impact on building the next iconic cloud security company. You will work closely with customers and partners as your primary point of contact for feedback and resolution of issues and will be the customers advocate for issues that require assistance from the HQ Support team. You will provide feedback to the Product Management team on new feature requests and product enhancements from your customer base. Heavy travel within the territory is required and as necessary to support other company-based engagements.. This is a highly impactful role - You will have a compelling opportunity to impact the business and advance your career. Responsibilities include: Objective #1 is to exceed our sales targets. Articulate the high-level benefits of Netskopes architecture to our target audiences (typically senior security management up to CISO and CIO). Construct best practices for presentations, demos, and Proof of Concept/Value exercises as well as overall win strategy. Take an active role in your regions customer success and help resolve any customer satisfaction issues, escalating cross functionally when needed. Understand the customer need and establish companys product as the best solution that addresses that customer requirement and provides business value Present the Netskope cloud security solution to prospective customers Create and deliver demonstrations of the products Gather customer technical requirements Work trade shows as necessary Provide insight on competitive solutions and differentiate between them Create evaluation test plans with customers and partners and managing the evaluation process to a successful conclusion Lead Proof-of-Concepts (POCs) Present at Conferences and Seminars Respond effectively to RFIs/RFPs Job Requirements: 7+ years of relevant experience as a Solutions/System Engineer with a proven track record and demonstrable skills at presenting technical information at the business executive level or at the architect level Strong empathy for customers AND passion for revenue and growth. Strong communication (written and verbal) and presentation skills ranging from tech level up to senior executives. Comfortable in public speaking and presenting to both internal and external executive audiences. Ability to scale from the whiteboard to working with security architects to influencing CISOs. Love and passion for helping customers and delivering satisfaction even when faced with difficult customers. Demonstrable experience with systems installation, configuration and administration Linux, MacOS and Windows-based systems Proficient in mobile device technologies (MDM/MAM) and OS such as Android and iOS Knowledge of certificates, key management systems, HSM and related protocols Proven hands-on experience with information security solutions such as Web Proxy, NGFW, Security Gateways, working with remote access and site to site VPN technologies, SAML/SSO, DLP, Data security and understand but also write regex expressions Experience working with Cloud Identity Providers, SCIM, SIEM, SOAR, EDR and SD-WAN Deployments and Integrations Experience working with Active Directory Services including ADFS, working knowledge of Azure AD is desired Experience working with Public cloud environments (AWS, Azure and GCP) Working knowledge of the broader threat landscape and the ability to distill technology trends, and explain complex behaviors in simple terms Travel - within region. Experience working in and selling cloud-based technologies (SaaS, IaaS, and PaaS). Desire: Demonstrable experience with scripting languages such as Python, and REST API framework. Prior experience with other vendor Cloud Security solutions is advantageous. Strong security skills that would include hands-on experience with Bluecoat, Symantec, McAfee, Checkpoint, Cisco, Juniper along with other appropriate certifications (e.g. CISSP, CCSK, CCSP, CCSE, GCFW, PCNSE, JNCIS-SEC/JNCIP-ENT, GCIH, etc). Agile Scrum Certification: CSPO, CSM, or CSP | Project Management Certification: PMP Advanced level network technology certifications (e.g. CCNP, CCIE, CCSP, JNCIE, etc). Education Relevant Bachelor s degree; preference for computer science or related degrees #LI-CS1
Posted 6 days ago
3.0 - 8.0 years
16 - 20 Lacs
Bengaluru
Work from Office
Designs, develops, modifies, adapts and implements solutions to information technology needs through new and existing applications, systems architecture and applications infrastructure. Reviews system requirements and business processes; codes, tests, debugs and implements software solutions. Codes, tests, debugs and implements and maintains software solutions with some assistance on complex development tasks. Supports develops, tests, debugs and implements operating systems components, software tools and utilities with limited supervision. Develops security solutions for routine assignments progressing to assignments with increasing complexity. Provides application software development services or technical support, typically in a defined project often learning from more experienced peers. Develops program logic for new applications or analyses and modifies logic in existing applications, often learning on the job from more senior colleagues as size of the challenge increases. Modifies existing internal software products to add new functions, adapt to new hardware, improve performance or enhance product usability under limited supervision. Implements and monitors routine system improvements to ensure successful installation and increased efficiency. Ensures that applications are compatible across multiple computing platforms and browsers. Education Required: Degree qualified in a discipline related to Computer Science, Information Systems, or equivalent work experience. Experience Required: At least 3 years Special Qualifications: Knowledge of one or more programming or scripting languages, such as C, C++, C#, .net, Java, Perl, etc., and one or more operating system, such as Windows, Linux/Unix, etc.
Posted 6 days ago
6.0 - 11.0 years
4 - 8 Lacs
Bengaluru
Work from Office
or Hybrid Vocera now a part of Stryker seeks a dedicated Command Center Engineer, Cloud Ops, to monitor Vocera solutions in hospitals. We seek a dedicated and proactive 24x7 Command Center Operations Specialist to join our dynamic team. This role is vital for overseeing the operational health and performance of our SaaS/On-prem offerings, ensuring exceptional service delivery. The ideal candidate will have extensive experience with cloud operations, this role is critical in monitoring, managing, and responding to operational alerts/incidents and ensuring the continuity of services across our organization. You will report to the Manager, of Command Center Operations. We are primarily looking for talent who can work from our offices in Bengaluru, India Key Responsibilities: Monitor and manage system alerts, incidents, and performance metrics 24/7, ensuring timely resolution and escalation as necessary. Serve as the first point of contact for operational issues/alerts, ensuring effective communication with internal and external stakeholders. Lead customer communication, assuring timely status updates and case resolution Lead to collaboration efforts between the company and third parties to troubleshoot and resolve escalated customer issues Report product defects and enhancement requests Review and collaborate on product documentation for accuracy before new releases Design and maintain troubleshooting runbooks Author and review knowledge base articles for internal and external use Provide formal and informal training to co-workers, customers, and partners Develop tools, scripts, and programs to improve the quality of our customer support Coordinate incident response efforts, conducting root cause analysis and documenting findings to improve future response strategies. Collaborate with IT teams to ensure systems operate optimally and identify potential issues before they escalate. Maintain detailed logs of incidents and responses, providing regular reports and updates to management. Who We Want Detail-oriented process improvers. Critical thinkers who naturally see opportunities to develop and optimize work processes - finding ways to simplify, standardize,e and automate. Self-directed imitators. People who take ownership of their work need no prompting to drive productivity, change, and outcomes. Analytical problem solvers. People who go beyond just fixing to identify root causes, evaluate optimal solutions, and recommend comprehensive upgrades to prevent future issues. What You Will Need Bachelor s degree in computer science or related field of study or 6+ years 4+ years of experience in a command center, or similar environment preferably in Healthcare IT IT Infrastructure & Cloud : Expertise in cloud platforms (AWS, Azure, VMware), system administration (Windows, RHEL), and network management. Incident Management : Experienced in ITIL and command center operations, particularly in Healthcare IT environments. Automation & Scripting : Proficient in Python and Bash for automating tasks. Essential Monitoring Tools: Proficient in using Zabbix, Datadog , and CloudWatch for infrastructure monitoring. Ticketing Systems : Strong experience with ServiceNow and Salesforce for incident and request management. Problem Solving & Communication : Excellent under pressure with strong communication and team collaboration skills. Flexible Work : Available to work shifts, including nights, weekends, and holidays. Travel Percentage: 10%
Posted 6 days ago
10.0 - 15.0 years
35 - 40 Lacs
Bengaluru
Work from Office
All roles at JumpCloud are Remote unless otherwise specified in the Job Description. About JumpCloud JumpCloud delivers a unified open directory platform that makes it easy to securely manage identities, devices, and access across your organization. With JumpCloud , IT teams and MSPs enable users to work securely from anywhere and manage their Windows, Apple, Linux, and Android devices from a single platform. JumpCloud is IT Simplified. JumpCloud is seeking an experienced and passionate Director of Engineering Program Management to lead our efforts in optimizing the end-to-end software development lifecycle. This role is crucial for overseeing our Scrum Masters, Agile Coaches, and Engineering Program Managers , ensuring the efficient and predictable delivery of high-quality software from ideation through deployment. Youll be a key leader, driving the adoption and continuous improvement of agile methodologies, program management best practices, and release processes across our engineering organization. This role requires a deep understanding of software engineering, a passion for agile principles, and a proven track record of leading and scaling high-performing teams in a fast-paced, technical environment. You will: In this opportunity you will affect many parts of the engineering lifecycle including: Strategic Execution: Help define and execute the vision and strategy for Engineering Program Management at JumpCloud, aligning it with overall business objectives and product roadmaps. Team Leadership & Development: Lead, mentor, and grow a high-performing team of Scrum Masters, Agile Coaches, and Engineering Program Managers. Foster a culture of continuous improvement, accountability, transparency, and psychological safety within your teams and across engineering. Provide guidance and support to optimize team performance, resolve impediments, and promote best practices in agile delivery. Agile & Program Management Excellence: Drive the consistent application and evolution of agile methodologies (Scrum, Kanban, SAFe, etc.) across multiple engineering teams and programs. Establish and mature program management frameworks to ensure effective planning, execution, monitoring, and delivery of complex, cross-functional engineering initiatives related to code creation and deployment. Implement and optimize processes for release management, dependency tracking, risk mitigation, and communication across stakeholders. Operational Efficiency & Predictability: Develop and implement metrics and KPIs to track engineering program health, predictability, and efficiency. Identify and address bottlenecks in the software development lifecycle, working collaboratively with engineering leadership to streamline processes. Ensure alignment between engineering capacity and product roadmap priorities. Cross-Functional Collaboration: Partner closely with Product Management, Engineering Leadership, Operations, and other stakeholders to ensure seamless execution and delivery of product initiatives. Facilitate effective communication and and collaboration across teams, ensuring transparency and alignment on program status, risks, and dependencies. Champion a culture of shared ownership and accountability for successful outcomes. Tooling & Process Improvement: Evaluate and recommend tools and technologies to enhance program management, agile practices, and release orchestration. Continuously identify opportunities for process improvement, automation, and efficiency gains within the engineering delivery pipeline. You have (Required Skills & Experience) 10+ years of progressive experience in software development, with at least 5+ years in a leadership role focused on Engineering Program Management or Agile Transformation in a highly technical SaaS or enterprise software company.5+ years of experience managing and leading teams of Scrum Masters, Agile Coaches, and/or Program Managers. Deep expertise in various agile methodologies (Scrum, Kanban, SAFe, LeSS, etc.) and their practical application at scale. Proven track record of successfully delivering complex, multi-team software programs from inception to deployment. Strong understanding of the end-to-end software development lifecycle (SDLC), including CI/CD pipelines, automated testing, and deployment strategies. Excellent communication, interpersonal, and negotiation skills, with the ability to influence and build strong relationships at all levels of the organization. Exceptional problem-solving abilities and a data-driven approach to decision-making. Experience with project management and agile tools (e.g., Jira, Confluence, Asana, Azure DevOps, etc.).Ability to thrive in a fast-paced, dynamic, and rapidly evolving technical environment. Bonus Points for: Bachelors degree in Computer Science, Engineering, or a related technical field; Masters degree preferred. Relevant certifications (e.g., CSM, CSPO, SAFe Agilist, PMP). Experience with cloud-native architectures (AWS, Azure, GCP). Familiarity with identity and access management (IAM), device management or cybersecurity #LI-PD1 Where you ll be working/Location: JumpCloud is committed to being Remote First, meaning that you are able to work remotely within the country noted in the Job Description. This role is remote in the country of India. You must be located in and authorized to work in India to be considered for this role. Language: JumpCloud has teams in 15+ countries around the world and conducts our internal business in English. The interview and any additional screening process will take place primarily in English. To be considered for a role at JumpCloud , you will be required to speak and write in English fluently. Any additional language requirements will be included in the details of the job description. Why JumpCloud? One of JumpCloud s three core values is to Build Connections. To us that means creating " human connection with each other regardless of our backgrounds, orientations, geographies, religions, languages, gender, race, etc. We care deeply about the people that we work with and want to see everyone succeed." - Rajat Bhargava, CEO Please submit your r sum and brief explanation about yourself and why you would be a good fit for JumpCloud . Please note JumpCloud is not accepting third party resumes at this time. JumpCloud is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. Scam Notice: Please be aware that there are individuals and organizations that may attempt to scam job seekers by offering fraudulent employment opportunities in the name of JumpCloud. These scams may involve fake job postings, unsolicited emails, or messages claiming to be from our recruiters or hiring managers. Please note that JumpCloud will never ask for any personal account information, such as credit card details or bank account numbers, during the recruitment process. Additionally, JumpCloud will never send you a check for any equipment prior to employment. All communication related to interviews and offers from our recruiters and hiring managers will come from official company email addresses (@jumpcloud.com) and will never ask for any payment, fee to be paid or purchases to be made by the job seeker.
Posted 6 days ago
10.0 - 15.0 years
37 - 45 Lacs
Pune
Work from Office
Position Summary The engineer role is to support external data transmission , operation s , scheduling and middleware transmission . Experience in Windows and Linux environments and knowledge of Informatica MFT & Data Exchange tools . Should be able to handle day to day customer transmission and Informatica MFT/DX activities. Job Responsibilities Design and implement complex integration solutions through collaboration with engineers, application teams and operations team across the global enterprise Provide technical support to application developers when required. This includes promoting use of best practices, ensuring standardization across applications and trouble shooting Able to create new setups and support existing transmissions Able to diagnose and troubleshoot transmission and connection issues Experience in Windows administration and good to have expertise in IBM workload scheduler Hands on experience in tools like IIS, Informatica MFT & DX console, Splunk and IBM workload scheduler Responsibilities also include planning, engineering, and implementation of new transmissions as well as migration of setups The role will participate in the evaluation and recommendation of new products and technologies The role will also represent the domain in relevant automation and value innovation efforts Technical leadership, ability to think strategically and effectively communicate solutions to a variety of stake holders Able to debug production issues by analyzing the logs directly and using tools like Splunk. Begin tackling organizational impediments Comfortable opposing anti-patterns Strong collaboration with team members Learn new technologies based on demand and help team members by coaching and assisting Willing to work in rotational shifts Good Communication skill with the ability to communicate clearly and effectively Knowledge, Skills and Abilities Education Bachelors degree in computer science, Information Systems, or related field Experience 10+ years of total experience and at least 7+ years of experience in designing and implementation of complex integration solutions through collaboration with engineers, application and operations team Create new setups and support existing transmissions Experience in tools like IIS, Informatica MFT & DX console, Splunk and IBM workload schedule Resolving the production issues by analyzing the logs directly and using tools like Splunk SSH/SSL/Tectia Microsoft IIS IBM Connect:Direct IBM Sterling Informatica MFT Operating System Knowledge (Linux/Windows/AIX) Troubleshooting Azure Dev Ops Pipeline Knowledge Mainframe z/OS Knowledge Open Shift Enterprise Scheduling Knowledge (Maestro) Good to Have : Python and/or Powershell Agile SAFe for Teams Ansible (Automation) Elastic
Posted 6 days ago
4.0 - 6.0 years
3 - 7 Lacs
Kolkata, Mumbai, New Delhi
Work from Office
Key Responsibilities: Provide Level 2 support for network-related issues escalated from the help desk or L1 support. Monitor, maintain, and troubleshoot LAN/WAN, VPN, firewalls, switches, and wireless access points. Configure and manage Cisco, Juniper, Fortinet, or similar network devices. Perform network upgrades, patching, and maintenance during scheduled maintenance windows. Assist in the implementation of network infrastructure projects (routing, switching, wireless, security). Manage IP address allocation and DNS/DHCP configuration. Conduct network performance monitoring and optimization. Maintain network documentation, including diagrams and inventory. Collaborate with vendors and service providers to resolve outages and connectivity issues. Support network security protocols and assist with audits and compliance checks
Posted 6 days ago
5.0 - 9.0 years
7 - 11 Lacs
Kolkata, Mumbai, New Delhi
Work from Office
. JOB DESCRIPTION Data Centre Lead/ Data Centre Operation Manager 1. Windows Server Administration Windows Server (2016/2019/2022) installation, configuration, and troubleshooting Active Directory (AD) management, Group Policy, and Domain Controllers DNS, DHCP, and network services configuration PowerShell scripting for automation 2. Virtualization & Cloud Hyper-V and VMware administration Virtual Machine (VM) provisioning and maintenance 3. Security & Compliance Patch management and Windows Update services (WSUS) Endpoint security, antivirus, and malware protection Compliance with IT security frameworks (ISO 27001, NIST, GDPR) 4. Monitoring & Performance Optimization Performance tuning and resource optimization Monitoring tools (ME , Zabbix) Troubleshooting high CPU, memory, disk, and network utilization issues 5. High Availability & Disaster Recovery Failover clustering and load balancing Disaster recovery planning and execution Windows Server Backup and restore strategies 7. Incident & Problem Management ITIL framework and service management best practices RCA (Root Cause Analysis) and incident handling
Posted 6 days ago
0.0 - 4.0 years
2 - 6 Lacs
Chennai
Work from Office
NTT Data Services is Hiring! Positions Overview At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company s growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring, the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA and for the people who work here. Clients business problem to solve For more than 30 years, our Business Process Outsourcing (BPO) team has implemented the processes and technologies for our clients that bring about real transformation for customers of all sizes. Our end-to-end administrative services help streamline operations, improve productivity and strengthen cash flow to help our customers stay competitive and improve member satisfaction Positions General Duties and Tasks In these roles you will be responsible for: Performing outbound calls to insurance companies (in the US) to collect outstanding Accounts Receivables. Responding to customer requests by phone and/or in writing to ensure customer satisfaction and to assure that service standards are met Analyzing medical insurance claims for quality assurance Resolving moderately routine questions following pre-established guidelines Performing routine research on customer inquiries. Developing and maintaining a solid working knowledge of the healthcare insurance industry and of all products, services and processes performed by the team Requirements for this role include: Ability to work regularly scheduled shifts from Monday-Friday 8:30PM to 5:30AM or 10:30PM to 7:30AM. High school diploma 1+ year(s) of experience using a computer with Windows PC applications that required you to use a keyboard, navigate screens, and learn new software tools. 0-6 months of experience in a service-oriented role where you had to correspond in writing or over the phone with customers who spoke English. 0-6 months of experience in a service-oriented role where you had to apply business rules to varying fact situations and make appropriate decisions **The shift timings can be changed as per client requirements. Additionally, resources may have to do overtime and work on weekend s basis business requirement. **All new hires will be required to successfully complete our Orientation/Process training classes and demonstrate proficiency of the material.
Posted 6 days ago
1.0 - 5.0 years
3 - 7 Lacs
Chennai
Work from Office
NTT Data Services is Hiring! Positions Overview At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company s growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring, the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA and for the people who work here. Clients business problem to solve For more than 30 years, our Business Process Outsourcing (BPO) team has implemented the processes and technologies for our clients that bring about real transformation for customers of all sizes. Our end-to-end administrative services help streamline operations, improve productivity and strengthen cash flow to help our customers stay competitive and improve member satisfaction Positions General Duties and Tasks In these roles you will be responsible for: Performing outbound calls to insurance companies (in the US) to collect outstanding Accounts Receivables. Responding to customer requests by phone and/or in writing to ensure customer satisfaction and to assure that service standards are met Analyzing medical insurance claims for quality assurance Resolving moderately routine questions following pre-established guidelines Performing routine research on customer inquiries. Developing and maintaining a solid working knowledge of the healthcare insurance industry and of all products, services and processes performed by the team Identify the outstanding claims with payers through the reports from clients Place calls with payers with regard to outstanding claims Document the details of the calls made to payers in DBPMS and the client software Coordinate with the team leader in following the processes Requirements for this role include: Ability to work regularly scheduled shifts from Monday-Friday 17:30pm to 3:30am IST. University degree or equivalent that required 3+ years of formal studies of the English language. 1+ year(s) of experience using a computer with Windows PC applications that required you to use a keyboard, navigate screens, and learn new software tools. 6+ months of experience in a service-oriented role where you had to correspond in writing or over the phone with customers who spoke English. 6+ months of experience in a service-oriented role where you had to apply business rules to varying fact situations and make appropriate decisions Preferences: - Ability to communicate (oral/written) effectively to exchange information with our client . **The shift timings can be changed as per client requirements. Additionally, resources may have to do overtime and work on weekend s basis business requirement. **All new hires will be required to successfully complete our Orientation/Process training classes and demonstrate proficiency of the material.
Posted 6 days ago
1.0 - 6.0 years
13 - 14 Lacs
Bengaluru
Work from Office
Itron is innovating new ways for utilities and cities to manage energy and water. We create a more resourceful world to protect essential resources for today and tomorrow. Join us. Experience required: Fresher Roles & Responsibilities: Understand/Learn End to end systems/product knowledge, Develop and execute solution test strategies, test plans, and test cases Automate test cases under varying circumstances Document and evaluate test results Detects, logs, and reports program/solution bugs/glitches Tracks defects and helps troubleshoot errors Reviews test procedures and develop/enhance test scripts Learn and use various tools (test management, logging, debugging) Must Have: Bachelors or Master s degree in computer science, Engineering or related technical field from Reputed Universities/Colleges and with good academic records Good knowledge in Web Applications/Computer systems/Computer Networks/Database Management Systems Good Knowledge in writing scripts using C# or any programming language Good Knowledge of OOPS concepts Excellent oral and written communication skills Strong problem-solving skills and ownership skills Good to Have: Good Knowledge of Windows Server Environments Good to have basic knowledge on Test Process and Methods Good Knowledge on IOT Understanding of Automation concepts/Automation tools Itron is committed to building an inclusive and diverse workforce and providing an authentic workplace experience for all employees. If you are excited about this role but your past experiences dont perfectly align with every requirement, we encourage you to apply anyway. In the end, you may be just who we are looking for! The successful candidates starting wage will be determined based on permissible, non-discriminatory factors such as skills and experience. Itron is proud to be an Equal Opportunity Employer. . Itron is transforming how the world manages energy, water and city services. Our trusted intelligent infrastructure solutions help utilities and cities improve efficiency, build resilience and deliver safe, reliable and affordable service. With edge intelligence, we connect people, data insights and devices so communities can better manage the essential resources they rely on to live. Join us as we create a more resourceful world: www.itron.com
Posted 6 days ago
3.0 - 6.0 years
4 - 7 Lacs
Mumbai, Navi Mumbai
Work from Office
Overview: The role is for an Active Directory Engineer in Core Infra IAM operations within Identity & Access Technology Services, responsible for the operation of the Active Directory environment and related technologies. Responsible for the delivery of tiered admin solution and other global solutions for both on premise and cloud identity solutions. The successful candidate must possess relevant experience of operating enterprise scale identity platforms. Role / Principal Accountabilities: The Core Infra IAM function is responsible for operating of all aspects of core infrastructure components relating to Identity and Access Management. The candidate must be highly self-motivated team player with good oral and written skills and confidence to present to management. The candidate should also have a good sense of discipline for change control procedures. A flexible work ethic is required with the ability to form part of a multi-platform global function Skills & Experience Required: Demonstrate an ability to work well as part of a global team, and on their own when required. Strong oral and written communication Enthusiastic, eager and personable. Ability to cope well under pressure. Essential: Subject-matter expert knowledge of Active Directory related technologies (i.e., Group Policy, DHCP, DNS, Active Directory enterprise design principles etc.) Subject-matter expert knowledge of Active Directory OU structures and delegation models and understanding of impact when moving objects within OU structures. Subject-matter expert knowledge of Windows Server technologies Experience in using and developing automation and scripting (PowerShell) to drive efficiencies. Desirable: Enterprise-scale technical experience designing and deploying tiered administrative / Enterprise Access Models. Extra Notes (if applicable): Please contact us if you are visiting our offices and require any form of personal assistance or physical adaptations to be provided for your appointment. A member of staff will be happy to help. TBC
Posted 6 days ago
0.0 - 2.0 years
1 - 4 Lacs
Bengaluru
Work from Office
Duties and Responsibilities The duties and responsibilities of this position described here are representative of those an employee must perform. This is not a comprehensive list and other duties may be assigned, as needed. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the position. Answers, evaluates, and prioritizes incoming tickets both remote and in-person requests for assistance from users experiencing problems with hardware, software, networking, and other computer-related technologies. Interviews users to collect information about the problem and leads the user through diagnostic procedures to determine the source of error. Determines whether problem is caused by hardware or software. Handles problem recognition, research, isolation, resolution and follow-up for user problems, referring more complex problems to senior staff or other technical teams via proper escalation methods. Handles onboarding and offboarding of users Logs and tracks issues via Jira Service Desk and maintains historical records and related problem documentation. Consults with other technical teams to explain software errors or to recommend changes to programs. Tests software and hardware to evaluate ease of use, functionality and whether product will aid user in performing work. Writes and revises technical documentation and procedures. Conduct software and physical hardware audits. Help users and leadership host meetings in office when requested. Update and maintain accuracy of technical assets Requirements & Qualifications To perform this job successfully, an individual should meet the following minimum requirements and qualifications: Prior Experience in a Helpdesk environment Experience with Windows and/or Mac operating systems Experience with Entra ID/Azure AD Experience with Office 365 Experience with Microsoft Intune or Jamf is a plus Some scripting experience preferred with PowerShell or Bash Excellent written and oral communication skills with internal customers Able to handle multiple tasks in a fast-paced environment and willingness to go the extra mile to solve customers problems Willingness to take initiative and follow-through - with strong organizational skills and attention to detail Able to provide hands-on or remote support in a timely fashion Able to update and manage technical assets 4 days on site in the Bangalore office, 1 day remote Key Competencies Independent problem-solving ability, and ability to creatively solve complex problems High level organizational and communication skills High level critical thinking and knowledge of escalation procedures Work calmly under pressure and maintain composure Excellent customer service and people skills Takes ownership of projects Physical Demands and Working Conditions Work is typically performed in an office environment with some physical demands, such as standing for long periods of time, bending, stretching, lifting and carrying up to 50 lbs., and normal exposure to everyday risks and discomfort requiring common safety precautions. Bangalore Karnataka India
Posted 6 days ago
2.0 - 6.0 years
5 - 9 Lacs
Bengaluru
Work from Office
The Technical Support Senior Analyst role will join our production support team responsible for supporting a portfolio of applications, databases and services. Responsible for the oversight of day-to-day activities of the production and lower environments. The Production Support team provides several services for International Health (IH) including: Application Support 24/7 Production Support Monitoring, batch support and optimization, defect identification and remediation Configuration updates, data fixes, ad-hoc reporting requests Release Management Change Management Collaborate across multiple interconnected teams to provide quick resolution to customer impacting incidents. The successful candidate must have an appetite to own the day-to-day delivery against Service Level Agreements (SLA) and provide a high level of customer satisfaction. The motivation to drive change towards modernization and automation across the teamprocesses and practices. The role will be responsible for working with business and IT Partners across the company to manage the services and provide technical support to the IT and business teams. The primary focus of this role will be working with an emerging support team based in CignaCHSI location in India and providing services to the International Health Americas business. Must be comfortable dealing IT control processes taking ownership of the controls for the applications and supporting the production release process. This role requires a good balance between providing technical guidance/ analysis, resolving technical and data related task, and ensuing solution(s) align with Cigna best practices ways of working to exceed SLAs. Working with our development teams closely understanding and managing the release process. Following and improving our governance processes. Candidate profile Cigna is specifically looking for a dynamic, seasoned, experienced Technical Senior Analyst with Java,,SQL Server & Unix experience. An IT professional with strong skills in Service Delivery, Application Management & Support processes. Insurance or financial services background would be a strong advantage. Integrated applications understand where application sits in wider Architecture Must have confidence to quickly learn the technical and functional aspects of a complex service. Ability to communicate with technical and operations (non-technical) team member Behaviors Self-Motivated Problem Solver Autonomous Process Minded Ambitious Continuous Improvement Driven Skills and Experience Candidates must have strong experience in the following areas: Strong stakeholder relationship and communication skills Incident Management Skills Proven track record in day to day production support Knowledge of automation MS SQL Server SSIS Packages Windows & Unix / Linux Basic Java Perform in-depth data and systems analysis Application Integrations and ETL Strong analytical and troubleshooting skills Incident Management Skills Advantages in having experience in the following areas: ServiceNow Dynatrace & Splunk Confluence Jira Application Integrations TOAD/SQL Navigator
Posted 6 days ago
1.0 - 3.0 years
5 - 9 Lacs
Bengaluru
Work from Office
OPENTEXT - THE INFORMATION COMPANY Together, Carbonite and Webroot form the SMB and Consumer Division of OpenText. The mission of our joint offering is to make cyber resilience simple, reliable and accessible in the connected world. We foster a thriving, dynamic environment rich with inventive minds and entrepreneurial spirit and our employees are empowered and encouraged to build their careers at OpenText. AI-First. Future-Driven. Human-Centered. At OpenText, AI is at the heart of everything we do powering innovation, transforming work, and empowering digital knowledge workers. Were hiring talent that AI cant replace to help us shape the future of information management. Join us. Your Impact This role would be part of the Managed Services team and is responsible for Application Management, Support and Maintenance, and Developing new applications or functionalities based on customer requirements. Application Management and Support involves day-to-day application administration and support function. Support would be both proactive as well as reactive based on whether the engineer is action on a tip off from an alert, or from a manual observation, or from a customer ticket. Application Maintenance involves developing fixes for defects in code. You are great at Providing Application Support for OpenText AppWorks (formerly Process Suite). Very good hands-on experience on Java /J2EE. Willing to be an expertise in Appworks OT Product in short duration. Software maintenance for applications written and running on top of AppWorks or Process Suite Proficiency and solid understanding of either Linux or the Windows operating system Preferably worked on application support and/or application maintenance projects for OpenText AppWorks or Process Suite Experience working in an ITIL, ISO27001, SOC etc., standards environment is a definite plus What it takes Provide Support for applications developed on AppWorks or Process Suite Work in shifts - morning and afternoon (mandatory), night (optional only for P1 incident support if required) and regular on rotation basis Application maintenance developing code fixes on top of AppWorks or Process Suite Document resolutions for incidents, problems in the ticketing system, knowledge sharing platform, known error db. etc. Manage and maintain application, system configurations in a CMDB Good oral and written communication skills for conversations with customer side technical/functional personnel on incidents, problems, changes etc. Well acquainted with change management procedures, and capable of changing engineering with the ability to develop clear and detailed documentation around the changes Understand escalations, impending failures and/or impending escalations alert the management and lead the team effectively on technical topics OpenTexts efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws. . Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenTexts vibrant workplace.
Posted 6 days ago
10.0 - 15.0 years
7 - 11 Lacs
Kolkata, Mumbai, New Delhi
Work from Office
Amex GBT is a place where colleagues find inspiration in travel as a force for good and - through their work - can make an impact on our industry. We re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued. American Express Global Business Travel is seeking an End User Computing Engineer with an analytical mind and a detailed understanding of EUC methodologies. EUC Engineers are expected to have meticulous diligence, outstanding critical thinking skills, work comfortably under pressure, and deliver on tight deadlines. This position will be assigned to work in one of AmexGBTs global offices (not in the US) or Global-Virtual What You ll Do on a Typical Day The EUC Engineering role is to function as the platform owner responsible for the architecture, design, implementation, configuration, maintenance, and support of existing environments within the Amex GBT infrastructure. This role will ensure elevated levels of availability, resiliency, and performance. Individuals must be able to adapt to changing technology and stay at the forefront of leading IT systems and solutions. Plan, design, deploy, configure, troubleshoot, and maintain current environments: Operating Systems Image control (Windows, macOS) Endpoint Management tools (Tanium, Intune, JAMF, and/or others) Collaboration Tools (Zoom, Exchange, Teams, Snap, Box, Bomgar, DTEN, and/or others) Application packaging within multiple UEM tool sets Develop and execute patching routines to ensure compliance mandates Windows, Mac, and all supported software applications Practice ITIL methodology for Incident Response, Problem, Configuration, & Change Management Build and represent change plans to the Change Advisory Board (CAB) Create and maintain platform documentation and training materials, as well as present training materials Windows Command Shell Script, VBScript, and/or PowerShell tool sets Work within a team environment and be the point of contact for business units What We re Looking For Experience with Digital Employee Experience platforms Bachelor s or master s degree in computer science, Computer Engineering, Information Systems, or related computer field strongly preferred - (10+ years of relevant experience considered instead of a degree) Minimum of 8 years of Endpoint Configuration Management experience and large-scale global implementations (Design, Implement, Upgrade, Support, and Maintain) Designs create and maintain current and new processes for the automation and deployment of internal client systems UEM experience required in the planning, designing, implementing, and troubleshooting of UEM environments (Tanium, Intune, JAMF, and/or others) Experience in software distribution, software packaging, and OS deployment Expert understanding of downloading and deploying patches Knowledge of VDI environments such as AWS Workspaces, VMWare, Windows Cloud VDI Solid understanding of current macOS, JAMF, iOS, and Android Understanding of Firewall rules and troubleshooting on local clients Knowledge of Active Directory (AD) integration, GPO management, and reporting analytics from AD In-depth understanding of Windows Desktop Operating systems Strong knowledge with scripting tools - PowerShell, Command Shell Script, VBScript Experience of working with OS tools, i.e., MDT, Sysprep, WIM, WinPE, registry Required knowledge of MSI packaging best practices and standards Strong troubleshooting skills to including logging of issues and root cause analysis Effective communication skills, required to present to leadership at all levels LICENSES / CERTIFICATIONS (preferred): MSCE, MCITS or MCSD, JAMF, Tanium Location India The #TeamGBT Experience Work and life: Find your happy medium at Amex GBT. Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family . Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals. Develop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first. We strive to champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action. And much more!
Posted 6 days ago
1.0 - 6.0 years
2 - 6 Lacs
Chennai
Work from Office
Positions General Duties and Tasks In these roles you will be responsible for: Performing outbound calls to insurance companies (in the US) to collect outstanding Accounts Receivables. Responding to customer requests by phone and/or in writing to ensure customer satisfaction and to assure that service standards are met Analyzing medical insurance claims for quality assurance Resolving moderately routine questions following pre-established guidelines Performing routine research on customer inquiries. Developing and maintaining a solid working knowledge of the healthcare insurance industry and of all products, services and processes performed by the team Requirements for this role include: Ability to work regularly scheduled shifts from Monday-Friday 8:30PM to 5:30AM or 10:30PM to 7:30AM. High school diploma 1+ year(s) of experience using a computer with Windows PC applications that required you to use a keyboard, navigate screens, and learn new software tools. 0-6 months of experience in a service-oriented role where you had to correspond in writing or over the phone with customers who spoke English. 0-6 months of experience in a service-oriented role where you had to apply business rules to varying fact situations and make appropriate decisions **The shift timings can be changed as per client requirements. Additionally, resources may have to do overtime and work on weekend s basis business requirement. **All new hires will be required to successfully complete our Orientation/Process training classes and demonstrate proficiency of the material.
Posted 6 days ago
10.0 - 15.0 years
30 - 35 Lacs
Bengaluru
Work from Office
OPENTEXT - THE INFORMATION COMPANY OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation. AI-First. Future-Driven. Human-Centered. At OpenText, AI is at the heart of everything we do powering innovation, transforming work, and empowering digital knowledge workers. Were hiring talent that AI cant replace to help us shape the future of information management. Join us. Your Impact OpenText is a world leader in Information Management, helping companies securely capture, govern and exchange information on a global scale. OpenText solves digital business challenges for customers, ranging from small and mid-sized businesses to the largest and most complex organizations in the world. That is high tech without the drama. The R&D Technical Engineer role offers a unique position within our R&D organization. What the role offers Designs enhancements, updates, and programming changes for portions and subsystems of application software, utilities, databases, and Internet-related tools. Analyses design and determines coding, programming, and integration activities required based on general objectives and knowledge of overall architecture of product or solution. Ability to write good clean code on a day-to-day basis and actively participates in Code reviews. Should be open to work across technologies as a full stack developer. Collaborates and communicates with management, internal, and outsourced development partners regarding software systems design status, project progress, and issue resolution. Represents the software systems engineering team for all phases of larger and more-complex development projects. Provides guidance and mentoring to less- experienced staff members. Produce high quality code according to design specifications. Software design/coding for a functional requirement, ensure quality and adherence to company standards. Utilize analytical skills to troubleshoot and fix complex code defects. Work across teams and functional roles to ensure interoperability among other products, including training and consultation. Provide status updates to stakeholders and escalates issues when necessary. Participate in the software development process from design to release in an Agile Development Framework. Design enhancements, updates, and programming changes for portions and subsystems of the software Analyses design and determines coding, programming, and integration activities required based on general objectives and knowledge of overall architecture of product or solution. Experience in troubleshooting and providing solutions for customer issues in a complex environment. Excellent team player and focus on collaboration activities. Ability to take up other duties as assigned. Provide guidance and mentoring to less-experienced team members. What you need to succeed Bachelors or Masters engineering degree in Computer Science, Information Systems, or equivalent from premier institutes. Typically, 10+ years experience Strong knowledge of Core Java and J2EE technologies is a must. Should have excellent hands-on experience in designing and writing modular object-oriented code. Good knowledge of Python , JavaScript is a must. Working experience with UI development using CSS, AngularJS, Snecha Ext JS . Strong knowledge of Web Service(SOAP/REST) APIs, Springframework , Hibernate etc. Good knowledge of DevOps process and tools, and CI/CD. Working knowledge with Application servers like WebSphere, Tomcat , Windows IIS. Working experience on Operating Systems like Mac OS, Linux / Windows, and Web browsers, networking communication protocols (e.g., DNS, HTTP, TCP/IP etc.), and be able to troubleshoot failures. Excellent analytical, troubleshooting and problem-solving skills. Ability to effectively communicate product architectures, design proposals and negotiate options at management levels. Experience in server-side of large-scale multi-tier software applications required. Ability to demonstrate effective teamwork both within the immediate team and across teams. Experience working with RDBMS Databases such as Oracle, MSSQL Server and PostgreSQL with good SQL knowledge. Experience in working with version control and build tools like GitLab , GIT, Maven and Jenkins. One last thing OpenText is more than just a corporation, its a global community where trust is foundational, the bar is raised, and outcomes are owned. Join us on our mission to drive positive change through privacy, technology, and collaboration. At OpenText, we dont just have a culture; we have character. Choose us because you want to be part of a company that embraces innovation and empowers its employees to make a difference. OpenTexts efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws. . Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenTexts vibrant workplace.
Posted 6 days ago
5.0 - 8.0 years
20 - 25 Lacs
Kolkata, Mumbai, New Delhi
Work from Office
Replacement(MAYUR MUTKEKAR) _DevOps _ India-Pune _ 5+ Yrs., _ 1 Position: What you bring: Knowledge / Experience Relevant tertiary qualification and/or professional experience in software development, testing. Experience: 5 to 8 years overall commercial development or operations experience At least 6 to 8 years in the CI/CD or DevOps space A candidate who can understand, analyze, and write complex code Skills Mandatory: Source control - Git Hub Enterprise Continuous integration servers - GHE, Jenkins, Harness Development stack - Windows and Microsoft .Net Build automation and scripting - GitHub Actions, PowerShell, Groovy Cloud experience - Azure Added bonus if you have: Blackduck, Checkmarx One, Artifactory Containerization and Kubernetes Exposure to Linux Competencies Excellent written and verbal communication skills. Excellent analytical and problem-solving skills. Flexibility to work with colleagues in remote locations and different time zones globally.
Posted 6 days ago
2.0 - 3.0 years
3 - 4 Lacs
Kolkata, Mumbai, New Delhi
Work from Office
Today, NCR VOYIX transforms the stores, restaurants and digital banking experiences with cloud-based, platform-led SaaS and services capabilities. Position Title: Service Coordinator Position Description The Call Management Service Coordinator (SC) is responsible for the proactive planning of all incoming work order allocations received within a specific geographic territory or Customer responsibility. The SC is also responsible for ensuring that all available resources are effectively utilized and predefined service levels are consistently achieved and contractual agreements met. The primary function of the SC is to support the activities of the Customer Engineers (CEs) assigned to him or her or within a particular geographic region or territory. The SC s plan, prioritize, assign, and monitor all open work orders for CEs. Additionally, the higher levels may be required to perform escalation management activities which provide end to end tracking for both field and customer. Key Areas of Responsibility The main duties of the Service Coordinator include the following: Accept ownership of work orders routed to CALL MANAGEMENT Proactive planning, prioritizing, and assigning all outstanding work order tasks for Customer Engineers, ensuring the prompt delivery of service to meet our contractual terms and conditions Monitoring and controlling all outstanding work orders within specific geographical areas as assigned including resources and parts. Scheduling appointments with security escorts or third party service providers as required. Identifying and escalating to the Team Leader or the Territory Manager, or the correct person, any situation that will cause a work order to exceed the specific contractual response or fix time. Working with other Service Coordinators when the movement of engineers across territory boundaries is necessary to fill any skill or resource shortfall. Performing predefined start and end of day processes within the CALL MANAGEMENT. Recording any requested information for customer complaints referred by any outside source and managing escalations as defined. Maintaining effective and timely communication with engineers, obtaining regular progress updates for outstanding work orders, and handling all messages that are required to be transmitted to CEs within the territory. Providing a central point of communication for engineers and handling any incoming telephone messages that may require to be transmitted to the engineers within the territory. Utilizing information provided by Territory Managers to maintain the current duty roster/CE schedule, record all incidents relating to CE availability, sickness, holidays, and planned work commitments. Regularly inspecting any holiday and absence tools used by the Territory Managers. Escalating to the team leader and territory manager when available CE resource levels fall below the determined specified limit and reporting daily records regarding CE availability and workload. Ensuring the correct and timely closure and completion of all work orders At call closure, verifying entitlement of the correct serial number for the device being repaired, and ensuring correct bill type is included in each call to ensure that all cash and charge revenues are billed, except where automatic closure by the CE is available. Provide parts management/coordination (working with Logistics for SLA S) as assigned Follow Global Call Management tools, process and procedures as documented and posted in GP&S Scope Proactively plans, prioritizes, and assigns all outstanding work order tasks for Customer Engineers and ensures the prompt delivery of service to meet our contractual terms and conditions Work Environment The work environment may require rotation in work hours, weekend or holiday hours, and/or extended hours, as needed, to accommodate 7 X 24 operations The position involves prolonged periods of PC and telephone usage. The Service Coordinator is accountable for continuously receiving and handling high volumes of work orders The Service Coordinator works in a team environment and interacts with multiple internal customers. Reports to the CALL MANAGEMENT Team Leader Education and Background Education and Experience Requirements Graduate in any discipline with two to three years experience in the area of Coordination / customer Service and Support preferred Basic PC literacy Keyboard proficiency Understanding of geographical areas and ability to utilize mapping tools for assigning work orders Understanding of Windows-based applications/tools Relationship building skills Excellent communication skills, verbal and written as well as listening skills
Posted 6 days ago
0.0 - 3.0 years
1 - 4 Lacs
Gurugram
Work from Office
The Channel Support Coordinator position delivers value to our properties and our continent/corporate stakeholders by providing expert assistance and trouble-shooting with third party booking channel related questions and issues, onboarding new properties to existing third party distribution channels, onboarding existing properties to new third-party distribution channels and providing content management across all channels including shopping, booking, billing and payment processes. Channels include but are not limited to: Global Distribution Systems (GDS), Priceline, C-Trip, Agoda, China Online, Booking. com and Expedia Support associates must remain in position for 6 months prior to being eligible to post for other positions. This position is considered a support position. Position will be located in Gurgaon, India. CANDIDATE PROFILE Education and Experience Preferred College degree or equivalent job experience English language written and spoken CORE WORK ACTIVITIES Researches, identifies, and resolves hotel rate discrepancies and incorrect content appearing on approved third party distribution channels/sites. Effectively and professionally communicates to hotels, Corporate and Continent stakeholders (Sales, Revenue Strategy, Distribution) and third-party partners offering support and guidance that impacts content, photography, and rate information on distribution channels/sites Provides follow-up on concerns/problems via phone and email to ensure issues are resolved in a satisfactory manner. Processes rate additions, updates, and deletions via eFast (Electronic Forms and Submission Tool) eGrid. Processes daily, weekly, & monthly error logs and audit reports. Submits hotel activation requests to appropriate partners on a weekly basis and follows up to ensure the activation requests are completed. Communicates hotel company affiliation changes to appropriate partners. Responsible for maintaining current OTA participation numbers and ensures accuracy of information by updating eFAST. Researches and responds to hotel photography questions/requests. Establishes and maintains department, hotel, Corporate, and third-party partner relationships. Works effectively with hotels, internal/external partners, and Customer Care and Channel Support associates. Understands/researches issues with direct connect platform including issues that cause reservations to fallback to fax. Loads and maintains rate vendor tables in MARSHA. Maintains information in OTA extranets. Supports department leaders by providing updates on program additions, procedure updates, and technological enhancements geared toward hotel participation in approved OTA programs. Other duties as assigned. REQUIRED SKILLS AND BEHAVIORS: Possess a general understanding of third party distribution channels and Marriott systems including MARSHA. Possess professional and effective verbal and written communication skills. Proven excellent time management skills. Possess strong comprehension skills, which allow for the clear and concise explanation and understanding of customer/client questions and issues. Ability to recognize customer/client needs quickly to determine the appropriate response in an accurate, courteous, and professional manner. Ability to assemble facts and accurately make a determination as to what action needs to be initiated to achieve resolution. Able to understand and utilize all available resources and processes to maximize the efficiency and accuracy of required tasks. Ability to perform multiple tasks, meet deadlines, and efficiently organize work based on business conditions. Ability to operate Windows based programs, (e. g. , Word, Excel, Outlook) which require intermediate computer skills. Possess both team and change management skills, and has the ability to anticipate needs and proactively take appropriate action. Satisfactory (Solid P ) performance rating or higher on last performance evaluation. 5 or less occurrences/2 notifications on file. No written warnings within the last 12 months.
Posted 6 days ago
10.0 - 16.0 years
35 - 40 Lacs
Hyderabad
Work from Office
Job Description Summary Responsible for designing and programming a small module or a large component and designing a feature set of features or whole feature area. She/he will work independently and contribute to the immediate team and to other teams across business. She/he will Lead design discussion in a limited manner. Job Description Job Summary You will be part of the core team at GE Vernova Grid Software Business Driving Energy Transition for the planet by designing building delivering and maintaining software applications services for next generation Grid Software that orchestrates the 40% of the world power today. You will work with a global team to develop and migrate key software modules such as electricity distribution module network outage management and renewables orchestration modules to the cloud using Java and related technologies to improve security performance flexibility and delivery time of the software. You will be part of scrum team and be responsible for software lifecycle including activities such as requirement analysis software development and testing CI/CD documentation and support. Roles and Responsibilities In this role you will: Identify the scope of the work provide initial estimate and justify the estimate with facts. Demonstrate the understanding of Agile software development lifecycle and able to distinguish the core inputs and outputs in each cycle. Engage in technical discussions; participate in technical designs and present technical ideas through white boarding. Execute in a fast-paced delivery mode and focus in delivering tasks to meet the product release goal Maintain code quality through best practices unit testing and code quality automation Seek and provide feedback on design and development Demonstrate the ability to make informed technology choices after due diligence and impact assessment Understand whole product its modules and the interrelationship between them while being an expert in the assigned component or module Help in designing interfaces and information exchange between modules Articulate the need for scalability and understand the importance of improving quality through testing Be an expert in writing code that meets standards and delivers the desired functionality using the technology selected for the project Drive design reviews define interfaces between code modules and applies existing technology to designs Be an expert in assessing application performance and optimizing/improving it through design and best coding practices Be an expert in core data structures as well as algorithms and can implement them using language of choice Be responsible for providing technical leadership and defining developing and evolving software in a fast paced and agile development environment using the latest software development technologies and infrastructure Provide guidance to a team of 5 to 7 developers with either planning and execution and/or design architecture using agile methodologies such as SCRUM Work with Product Line Leaders (PLLs) to understand product requirements vision Write code that meets standards and delivers desired functionality using the technology selected for the project Education Qualification Bachelor degree in computer science or u201CSTEMu201D Majors (Science Technology Engineering and Math) with minimum 10 years of experience. Desired Characteristics Technical Expertise: Skillset: C++ (Advanced) SQL (DB) Python or Power shell (Scripting language) Conan (Package manager ) Git (Source Control) Jenkins (CI/CD) Unit test automation Hands-on experience in C++ (Mandatory) with knowledge on latest standards and specifications Good Experience and working knowledge in Object Oriented Programming Software Design Principles Problem Decomposition STL Multithreading and Concurrency Code Optimization Techniques and resource management Proficiency in using debugging tools (GDB Val grind) and performance profilers for identifying and resolving software defects and performance bottlenecks Proficiency and understanding in key algorithms and data structures Proficiency working in both Windows/Linux environment Working knowledge in databases SQL preferably Hands-on experience in writing Unit test automation Hands on experience in a scripting language Python or/And PowerShell and package manager like Conan Source Control Tools like Git Hands-on experience in Microservices AWS (Added advantage) Familiarity with CI/CD and Azure DevOps pipelines Ready to work in existing product strong troubleshooting/debugging skill resolving complex technical customer feedback Business Acumen: - Strong problem solving abilities and capable of articulating specific technical topics or assignments - Experience in building scalable and highly available distributed systems - Expert in breaking down problems and estimate time for development tasks - Evangelizes how our technology solves customer problems from a technology and business perspective Leadership: - Demonstrates clarity of thinking to work through limited information and vague problem definitions - Influences through others; builds direct and "behind the scenes" support for ideas - Proactively identifies and removes project obstacles or barriers on behalf of the team - Shares knowledge power and credit establishing trust credibility and goodwill Personal Attributes: - Able to work under minimal supervision - Excellent communication skills and the ability to interface with senior leadership with confidence and clarity - Able to work well with global teams including time-zone flexibility - Skilled in providing oversight and mentoring team members. Shows ability to effectively delegate work Additional Information Relocation Assistance Provided: Yes
Posted 6 days ago
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