372 Veeam Jobs - Page 2

In our ‘always on’ world, we believe it’s essential to have a genuine connection with the work you do. Due to our continued growth and customer demand, we are currently recruiting for a Senior Staff Windows Admin with Azure Cloud Knowledge. This role will be based in Hyderabad. The Windows Admin/Analyst is responsible for the development and ongoing maintenance & support of CommScope’s Windows-based enterprise infrastructure to ensure overall availability and reliability. Specific responsibilities include but are not limited to management and support of Azure Cloud, VMware virtualized environments, performance monitoring & analysis, network configuration, project management, troubleshooting, planning, and forecasting. How You'll Help Us Connect the World: Experience in supporting Data Centers in a large multisite (preferably global) enterprise network. Azure, VMware Certified Advanced Professional VCAP5 or greater experience in design, implementation, quality assurance, and transition to operations of enterprise-level virtualized infrastructure. experience supporting Microsoft Windows server 2012, 2016 and 2019 operating systems. Good understanding of basic networking concepts Demonstrable experience in design, deployment, administration, configuration, and integration of data center technologies. Extensive experience with server platforms (Cisco UCS, HP, or Dell) Zerto, VEEAM, or similar technologies is a plus. Understanding of Hyper-Converged Infrastructure. Experience with Cloud services and data center highly available solutions. AWS, Azure public cloud experience in a production environment. Planning, deploying, and configuring systems in a cloud-based infrastructure (AWS/Azure) Required Qualifications for Consideration: A completed bachelor’s degree in Information Technology, Computer Science, or related curriculum. Preferably with Five plus years of related experience with administration of Windows Systems Administration and three years in VMware with scripting experience emphasizing configuration management. You Will Excite Us If You Have: Experience administering Windows systems in a critically important environment. Experience in cloud tenant administration (AWS, GCP or Azure) Experience in handling VMware ESX/ESXi or vSphere environments. Experience in administering Windows 2012/2016/2019 (AD/DNS/DHCP) NAS/SAN storage experience a plus (HPE and NetApp preferred) Identity Management/AD/LDAP experience is a plus. Systems Management (e.g., PowerShell) experience is a plus. Commvault/Veeam/NetBackup experience is a plus. Why CommScope: CommScope is on a quest to deliver connectivity that empowers how we live, work, and learn. Our employees push the boundaries of communications technology that enables game-changing discoveries like 5G, the Internet of Things, and gigabit speeds for everyone, everywhere. With our unmatched expertise in copper, fiber, and wireless infrastructure, our global clients rely on us to outperform today and be ready for the needs of tomorrow. If you want to grow your career alongside bright, passionate, and caring people who strive to create what's next…..come connect to your future at CommScope. CommScope is an Equal Opportunity Employer (EEO), including people with disabilities and veterans. If you are seeking an accommodation for the application or interview process, please contact us to submit your request at talentacquisition@commscope.com.

Job Summary: We are seeking a skilled Backup Administrator to manage and support enterprise backup and storage systems. The ideal candidate will have hands-on experience with backup technologies such as Veritas NetBackup, Veeam, and Dell EMC Avamar, along with solid knowledge of enterprise storage systems including Dell Storage, Data Domain, and VxRail infrastructure. Key Responsibilities: • Configure, monitor, and maintain enterprise backup systems including Veritas NetBackup, Veeam, and Avamar. • Manage daily backup operations, troubleshoot failures, and perform root cause analysis. • Perform regular restore testing and support recovery operations. • Maintain and optimize backup policies, schedules, and storage targets across platforms. • Administer and maintain Dell EMC Storage, Data Domain, and VxRail infrastructure for backup storage and performance. • Ensure high availability and data protection across virtual and physical environments. • Collaborate with infrastructure and application teams to ensure backup coverage and capacity planning. • Document configurations, procedures, and recovery processes. • Participate in planning and execution of storage and backup infrastructure upgrades or migrations. • Ensure compliance with data retention policies, audit requirements, and security standards. Must Haves: Primary Skills: • Bachelors degree in IT, Computer Science, or a related field. • 5+ years of experience in backup administration and enterprise storage management. • Proven hands-on experience with Veritas NetBackup, Veeam, and Avamar. • Familiarity with VMware, Windows, and Linux environments. • Configure and maintain Azure Backup and Recovery Services Vaults for various workloads (VMs, SQL, Azure Files, etc.). Secondary Skills: • Strong experience in managing Dell Storage, Data Domain, and VxRail platforms. • Good understanding of RTO/RPO, disaster recovery, and data lifecycle management. • Strong troubleshooting skills and ability to work independently. Storage Responsibilities: Dell EMC PowerStore: • Configure and manage PowerStore T/X models including block, file, and VMwareintegrated storage. • Perform storage provisioning, LUN creation, volume groups, and host mappings. • Monitor performance and system health via Unisphere for PowerStore. • Configure replication, snapshots, thin clones, and data reduction technologies. • Apply firmware updates, drive replacements, and hardware expansions. NetApp ONTAP Storage: • Manage NetApp FAS/AFF arrays using ONTAP 9.x (Clustered Mode). • Configure and maintain aggregates, volumes, LUNs, and qtrees. • Administer CIFS/NFS shares, SnapMirror, SnapVault, FlexClone, and SnapCenter. • Monitor and optimize storage using Active IQ Unified Manager and System Manager. • Troubleshoot NetApp storage issues related to performance, replication, and access control. General Duties: • Provide SAN zoning, iSCSI/FC connectivity, and LUN masking for Linux/Windows/VMware hosts. • Collaborate with virtualization, backup, and database teams to align storage with workload requirements. • Plan and execute disaster recovery simulations and data migration tasks. • Maintain accurate documentation of configurations, runbooks, and topology diagrams. • Troubleshoot alerts and coordinate with vendor support (NetApp, Dell EMC) for escalated issues. • Ensure compliance with RTO/RPO, backup retention, and audit requirements. *Interested candidates can drop their CVs in ckhaire@malomatia.com

Vista IT Solutions Pvt. Ltd. - Indore, Madhya Pradesh Exp : 4-6 Years/ Job Type : Full Time Vista IT Solutions is building a high-performance IT operations team to support our 24×7 Managed Services delivery. We are hiring an experienced Systems Administrator with proven skills in Office 365, Azure, network security, virtualization, disaster recovery, and endpoint protection . This role requires strong ownership, deep technical expertise, and the ability to contribute within a globally distributed support structure. You will collaborate closely with team members across geographies to ensure high-quality service delivery. Department: Managed IT Services & Security Operations Location: Global MSP Team (24×7 Support Environment) Requirements Key Responsibilities Administer and support Microsoft 365 tenant environments including Exchange Online, Teams, OneDrive, SharePoint, Intune, and compliance settings Manage Azure services including virtual networks, resource groups, Azure AD, backup vaults, and security baselines Maintain VMware-based virtualized infrastructure (HP/Dell servers) Configure and secure SonicWall firewalls and Cisco switches; manage VLANs, routing, access control, and VPNs Deploy and manage EDR/MDR using Malwarebytes or equivalent tools Execute and monitor backup and disaster recovery operations using Veeam and Wasabi Handle patching, firmware updates, and RMM tool management (Barracuda RMM currently used) Oversee 3CX VoIP systems and ensure QoS, failover, and provisioning Implement and maintain cybersecurity best practices (Zero Trust, MFA, security policy hardening, threat response) Participate in 24×7 shift coverage, escalations, and weekend/on-call rotations as part of a global MSP support model Document configurations, SOPs, diagrams, and client-specific runbooks Required Skills & Experience 4+ years as a Systems Administrator or similar hands-on infrastructure/security role Strong knowledge of Microsoft 365 & Azure (administration, security, and compliance settings) Experience with VMware (ESXi, vCenter) virtualization platforms Proficiency with SonicWall firewalls, Cisco switching, routing protocols, and VPNs Hands-on experience with Veeam backup and Wasabi cloud storage Familiarity with endpoint security tools and threat response procedures Strong documentation, communication, and task ownership capabilities Experience working in an MSP or multi-client IT service environment is preferred Preferred/Bonus Skills Azure certifications (AZ-104, SC-200) or M365 (MS-102) Cisco or SonicWall certifications (CCNA, SNSA) Experience evaluating and transitioning RMM tools Familiarity with compliance frameworks (HIPAA, SOC 2) Mentoring or onboarding experience for technical team members What We Offer A globally collaborative work environment and impactful client-facing projects Opportunity to work with enterprise-grade technologies and diverse client stacks Career growth and role evolution as we expand managed services and cybersecurity functions Flexibility in rotational shifts within a stable, process-oriented team This is position is for night shift and work from office.

Key Responsibilities: Define both long-term strategy and quarterly roadmap to achieve the product vision and create business impact for your defined vertical. Identify new experiments and innovation opportunities. Own the end-to-end product awareness & enablement plans Understand the market, competitive landscape, and customer demands by conducting primary and secondary research, in close collaboration with sales, marketing, and customer success teams Manage a cross-functional process for prioritizing and building products - influence and get buy-in from key stakeholders using analyses, presentations, and narratives Provide direction and guidance to Field Teams. Be the voice of the user internally; Represent IT Infrastructure Product lines. Use OEM Product Documentation to create Sales Play Lead sprint planning with design and engineering, effectively prioritizing and managing the scope of each product launch to deliver key capabilities on time Experience 5-7 years in either distribution organization or SI. Experience in managing Servers, Storage, Software Define Storage (SDS), DAS/SAN/NAS/Object, Hyper visor, Virtualization, Backup, Data Protection, Hybrid Cloud, NetApp, Nutanix, Veeam,, Veritas, VMware, Dell, Accops, IT Infrastructure

ACL Digital is looking for Junior Technical Consultants to assist in technical support and maintenance of Oracle ERP and Project Portfolio Management (PPM) suites, including Oracle EBS and Oracle Fusion Finance applications. Responsibilities include supporting database cloning, tuning, and instance maintenance, and helping execute automated test scripts for regression testing. Responsibilities: Assist in technical support and maintenance of Oracle ERP and PPM suites, including Oracle EBS and Oracle Fusion Finance applications. Support database cloning, tuning, and instance maintenance. Help execute automated test scripts for regression testing. Must-Have: Basic technical knowledge of Oracle ERP and/or PPM suites, including Oracle EBS and/or Oracle Fusion Finance applications and databases. Strong willingness to learn and grow in a technical consulting role. Excellent problem-solving and analytical skills. Strong communication and interpersonal skills. Good-to-Have: Experience with supporting applications/tools such as Actifio and Config Snapshot. Familiarity with Oracle Integration Cloud (OIC) and other integration tools.

Experience working in large, enterprise environments, including managing backups related to Oracle and SQL Server database technologies Hands-on experience working with Veeam Backup and Replication Demonstrated a good understanding of working in large, enterprise environments, including managing backups related to Oracle and SQL Server database technologies core technical concepts as well as in Veeam backup process, methodologies, design, and implementation. Proficient in Performance & Troubleshooting using native monitoring and troubleshooting tools. Good knowledge on the Veeam Backup Architecture, Job Configuration, Backup Proxies, Instant Recovery and recovery models. Relevant experience on backup of disaster recovery model. Good hands-on experience on Veeam Cloud Connect or integrated Veeam with cloud providers (e.g., AWS, Azure). Explains good logical and analytical thinking to troubleshoot problems.

Veeam, the #1 global market leader in data resilience, believes businesses should control all their data whenever and wherever they need it. Veeam provides data resilience through data backup, data recovery, data portability, data security, and data intelligence. Based in Seattle, Veeam protects over 550,000 customers worldwide who trust Veeam to keep their businesses running. Join us as we move forward together, growing, learning, and making a real impact for some of the world’s biggest brands. The future of data resilience is here - go fearlessly forward with us. We are looking for an experienced Backend Engineer to join the Veeam Data Cloud (VDC) engineering team. You will be working with a global team to build the world’s next modern data protection platform for Veeam. This is an excellent opportunity for someone with SaaS experience to work with a cutting-edge technology stack based on containers, serverless infrastructure, Golang, public cloud services in the SaaS domain. Your tasks will include: Design and develop reliable, scalable and globally available cloud services that protect data stored in SaaS services like Microsoft 365 Participate in technical design discussions, reviewing code, and providing feedback to other engineers Ensure your code is high-quality, thoroughly tested, and secure Take ownership of the reliability and efficiency of your services running in the cloud Participate in on-call rotation for product operations What we expect from you: 5+ years of experience in the software development industry Expertise with a modern programming language like Java, Go, Scala, or Rust Strong computer science fundamentals (data structures, algorithms, and concurrency) Demonstrated expertise designing, building, and implementing core features in production services or software Experience developing, testing, and debugging production-quality, scalable, multithreaded, concurrent systems Passion for code quality, extensibility, coding standards, testing and automation Will be an advantage: Experience building systems that handle large volumes of data, including data storage, data transfer, and data manipulation systems Experience building data protection or security products Experience building and operating SaaS services using public cloud We offer: Family Medical Insurance Annual flexible spending allowance for health and well-being Life insurance Personal accident insurance Employee Assistance Program A comprehensive leave package, including parental leave Meal Benefit Pass Transportation Allowance Daycare/Child care Allowance Veeam Care Days – additional 24 hours for your volunteering activities Professional training and education, including courses and workshops, internal meetups, and unlimited access to our online learning platforms (Percipio, Athena, O’Reilly) and mentoring through our MentorLab program Please note: If the applicant is permanently located outside India, Veeam reserves the right to decline the application. #Hybrid Veeam Software is an equal opportunity employer and does not tolerate discrimination in any form on the basis of race, color, religion, gender, age, national origin, citizenship, disability, veteran status or any other classification protected by federal, state or local law. All your information will be kept confidential. Please note that any personal data collected from you during the recruitment process will be processed in accordance with our Recruiting Privacy Notice. The Privacy Notice sets out the basis on which the personal data collected from you, or that you provide to us, will be processed by us in connection with our recruitment processes. By applying for this position, you consent to the processing of your personal data in accordance with our Recruiting Privacy Notice.

System Administrator Brennan. Where true performance thrives. At Brennan, we believe that how technology is delivered is every bit as important as what the technology is. We focus on creating real and relevant value for customers with solutions that fit their specific needs and always reflect their true interests. It’s a claim backed by our True Performance System - a way of working engineered to get us closer, and deliver better, for our customers and their actual experience of technology. Why join Brennan True performance for our customers starts with a true belief in our people. It’s why we’ve structured our business to help our teams, and their talents, shine bright. It's why we’ve created a workplace where people of all backgrounds, beliefs and experiences are welcomed and empowered. And it’s why we’ve built an organisation where real innovation makes a genuine impact and generates true rewards for our team members. True rewards In addition to competitive remuneration, Brennan offers extensive benefits, including: Training and certification bonuses Culture Awards that recognise excellence Brennan Daredevils - our annual, all-expenses paid trip awarded to our top performers and outstanding contributors Vibrant, fun social activities Discounted hardware and software An environment that embraces learning and development The Role To provide 1st, 2nd or 3rd level technical support to Brennan IT clients, engineers and staff, 1st level monitoring and technical support to Brennan IT clients and staff. To coordinate, collaborate and escalate incidents within stipulated timelines, maintain existing cloud/infrastructure services and ensure that environment runs in an optimal way. and Continuously Improve the Efficiency and Excellence of Service Delivery as Measured by Client facing Surveys and Ratings in every department you are part of. 2-5 yrs minimum experience in Windows Server Administration / System Administration / Wintel Administration / Hyper V Administration / IT Technical Support role/ for international clients, preferably in Managed Services IT provider / IT Companies. Role Responsibilities Maintaining/contributing to KMS for client and internal team, for both technical & processes Server monitoring using SCOM, N-ABLE, Logic Monitor, Basic Intune / SCCM configurations Understanding of O365, Mimecast, Intune, Azure integration Vendor Management (hardware and Software vendors - HP, Dell, MS, VM, Citrix and others) Storage understanding NAS, SAN e.g., data domain, IBM, Netapp, Hitachi, Fujitsu, HP 3par Administration of Windows Server, groups, group policies, DNS, DHCP Understanding of backups, replications for Veeam, Symantec, Zetro, Commvault On premises backup alert management, monitoring and restoration SSL certificate renewal and installation on various roles (IIS, ADFS, ADC-Netscaler, Apache, SQL Reporting Services, WAS, Load Balancers) Smooth and timely customer engagement Disk, CPU, Snapshot management provisioning Monitor, manage experience with ESXI/Hyper-V hosts, Nutanix, Dell, HP SimpliVity Manage understand Failover Cluster, NLB Citrix/RDS/WVD knowledge with application publishing, upgrading, managing securely Manage windows update compliance. Antivirus Management, Sophos, Defender. Patching ESXi hosts and vCenter updates Knowledge of vulnerability management and critical remediation Change management, performing RCA and able to clearly articulate the actions/outcomes Key Competencies and Qualifications required Knowledge of as many more technologies like VMware, Windows Hypervisors, Azure Administrations, O365, Mimecast, SQL Administration, Windows Administration. Should have experience in VM Deployment, VM Migration, managing host clusters Extremely high-level attention to detail with methodical troubleshooting process Good verbal and written communication skills Must have knowledge of Storage technologies like HP, IBM, Dell, Cisco servers, O365, Azure Administration) Proactive vs Reactive approach ITIL Service Management Foundation accreditation Essential Skills Windows Server including 2016/2019, DNS, DHCP, Group Policy Active Directory 2012 and above VMware / Virtualization (Hyper - V, VMware) O365, Azure Administration Desired Skills Exposure to Backup tools like Veeam/Commvault/Backup exec Windows Administration certifications 2012 and above Exposure to SAN /NAS MS Azure and Office 365 Administration Symantec Endpoint or McAfee or Sophos or Sentinel One or CrowdStrike Exposure to Blade servers and configurations ITIL Foundation and ServiceNow ITSM tool Brennan is an equal opportunity employer

Vista IT Solutions Pvt. Ltd. - Indore, Madhya Pradesh Exp : 4-6 Years/ Job Type : Full Time Vista IT Solutions is building a high-performance IT operations team to support our 24×7 Managed Services delivery. We are hiring an experienced Systems Administrator with proven skills in Office 365, Azure, network security, virtualization, disaster recovery, and endpoint protection . This role requires strong ownership, deep technical expertise, and the ability to contribute within a globally distributed support structure. You will collaborate closely with team members across geographies to ensure high-quality service delivery. Department: Managed IT Services & Security Operations Location: Global MSP Team (24×7 Support Environment) Requirements Key Responsibilities Administer and support Microsoft 365 tenant environments including Exchange Online, Teams, OneDrive, SharePoint, Intune, and compliance settings Manage Azure services including virtual networks, resource groups, Azure AD, backup vaults, and security baselines Maintain VMware-based virtualized infrastructure (HP/Dell servers) Configure and secure SonicWall firewalls and Cisco switches; manage VLANs, routing, access control, and VPNs Deploy and manage EDR/MDR using Malwarebytes or equivalent tools Execute and monitor backup and disaster recovery operations using Veeam and Wasabi Handle patching, firmware updates, and RMM tool management (Barracuda RMM currently used) Oversee 3CX VoIP systems and ensure QoS, failover, and provisioning Implement and maintain cybersecurity best practices (Zero Trust, MFA, security policy hardening, threat response) Participate in 24×7 shift coverage, escalations, and weekend/on-call rotations as part of a global MSP support model Document configurations, SOPs, diagrams, and client-specific runbooks Required Skills & Experience 4+ years as a Systems Administrator or similar hands-on infrastructure/security role Strong knowledge of Microsoft 365 & Azure (administration, security, and compliance settings) Experience with VMware (ESXi, vCenter) virtualization platforms Proficiency with SonicWall firewalls, Cisco switching, routing protocols, and VPNs Hands-on experience with Veeam backup and Wasabi cloud storage Familiarity with endpoint security tools and threat response procedures Strong documentation, communication, and task ownership capabilities Experience working in an MSP or multi-client IT service environment is preferred Preferred/Bonus Skills Azure certifications (AZ-104, SC-200) or M365 (MS-102) Cisco or SonicWall certifications (CCNA, SNSA) Experience evaluating and transitioning RMM tools Familiarity with compliance frameworks (HIPAA, SOC 2) Mentoring or onboarding experience for technical team members What We Offer A globally collaborative work environment and impactful client-facing projects Opportunity to work with enterprise-grade technologies and diverse client stacks Career growth and role evolution as we expand managed services and cybersecurity functions Flexibility in rotational shifts within a stable, process-oriented team This is position is for night shift and work from office.

This is a remote position. We are seeking a Pre-Sales Engineer with expertise in public and private cloud sizing, disaster recovery solutions (Veeam and Zerto), edge networking (firewalls, SD-WAN), and workload assessments. The ideal candidate will leverage tools like RV Tools, Turbonomic, Live Optics, and cloud cost optimization platforms to assess workloads, build solutions, and support the sales process by creating RFPs, pricing models, and technical proposals. Key Responsibilities: Cloud & Workload Sizing: Assess on-premise and cloud workloads using tools like RV Tools, Turbonomic,Live Optics, and CloudHealth to determine optimal sizing and cost efficiencies. Design and size public, private, and hybrid cloud solutions (AWS, Azure, VMware, OpenStack) for performance and cost optimization. Provide capacity planning, rightsizing, and cloud cost estimations using Turbonomic, AWS Cost Explorer, and Azure Pricing Calculator. Disaster Recovery & Business Continuity: Architect disaster recovery solutions using Veeam and Zerto for replication, failover, and business continuity. Design RPO/RTO-aligned DR strategies for enterprise workloads across multi-cloud and on-premise environments. Edge Networking & Security: Design edge network solutions, including firewalls (Cisco, Palo Alto, Fortinet), SD-WAN, and security frameworks. Assess security posture and recommend zero-trust architectures, segmentation, and VPN/remote access solutions. Pre-Sales & Solution Design: Conduct workload assessments, performance benchmarks, and infrastructure discovery using RV Tools, Live Optics, and Turbonomic. Develop technical proposals, RFP responses, and pricing models for managed services and cloud migrations. Engage with customers, sales teams, and vendors to design customized solutions that align with business and technical requirements. Provide technical presentations, proof-of-concepts (PoCs), and demonstrations for cloud, DR, and networking solutions. Work with vendors to ensure the best-fit solutions for clients in Canada and India. Requirements Required Skills & Experience: 3+ years of experience in Pre-Sales, Solution Architecture, or Technical Consulting for a Managed Services Provider (MSP) or Cloud Services Provider (CSP). Strong hands-on experience with public/private cloud sizing (AWS, Azure, VMware, OpenStack). Expertise in workload assessment tools such as RV Tools, Turbonomic, Live Optics, CloudHealth, AWS Cost Explorer, or Azure Migrate. Strong background in disaster recovery (DR) and backup solutions using Veeam and Zerto. Experience in edge networking, firewalls (Cisco, Palo Alto, Fortinet), and security architectures. Ability to translate technical solutions into business benefits and communicate effectively with stakeholders. Experience in creating RFPs, technical proposals, and pricing quotes for managed services. Strong problem-solving and analytical skills with a customer-centric approach. Preferred Qualifications: Certifications such as AWS Solutions Architect, Azure Solutions Architect, Veeam Certified Engineer, Zerto Certified Professional, or firewall/security certifications (CCNP, PCNSE, NSE, etc.). Experience with hybrid cloud and multi-cloud strategies. Knowledge of Infrastructure as Code (Terraform, Ansible) and automation tools. Familiarity with ITSM and monitoring platforms (ServiceNow, Splunk, Elastic, etc.). Benefits Competitive Bonus/Incentive plans. Remote work options. Stability (8 years of service, notable clients: Disney, US Federal and State Department, Nintendo, McDonald's.) Career growth opportunities. Paid Technology certifications (CCNA-CCIE/VMWARE/Fortinet/Palo alto). Rewards and recognition programs. Comprehensive Healthcare Plans 18 paid holidays. Rotational shifts.

Veeam, the #1 global market leader in data resilience, believes businesses should control all their data whenever and wherever they need it. Veeam provides data resilience through data backup, data recovery, data portability, data security, and data intelligence. Based in Seattle, Veeam protects over 550,000 customers worldwide who trust Veeam to keep their businesses running. Join us as we move forward together, growing, learning, and making a real impact for some of the world’s biggest brands. The future of data resilience is here - go fearlessly forward with us. Role Overview We’re looking for a collaborative and highly organized Talent Acquisition (TA) Coordinator to join our global Talent Acquisition team. You’ll play a key role in supporting interview scheduling, maintaining data accuracy, and ensuring a positive and efficient hiring experience for candidates and hiring teams. This full-time role offers the chance to grow your career while contributing to a collaborative and supportive global team. This is a fast-paced role that requires strong organizational skills, attention to detail, and the ability to manage tasks across time zones and regions. Key Responsibilities Coordinate interviews across multiple time zones, ensuring logistics are accurate and clearly communicated Partner with recruiters, candidates, and hiring teams to support a timely and positive interview process Monitor and resolve scheduling conflicts or process-related questions Assist with recruiting tasks such as background check tracking, offer letter generation, and other coordination activities Respond to recruiting tickets and help troubleshoot or escalate issues as needed Provide cross-regional support based on team priorities and business needs Identify and recommend improvements to coordination processes and tools Qualifications 1–2 years of experience in recruiting coordination, HR support, administration, or a related field Strong organizational skills and ability to manage multiple tasks and deadlines Excellent attention to detail and clear communication skills Comfortable working in a fast-paced environment and with teams across time zones Proficiency in English (written and spoken) Ability to follow structured processes and work independently with guidance Preferred Qualifications Experience using applicant tracking systems (ATS), preferably Greenhouse Familiarity with Microsoft Office tools, including Outlook, Excel, and Word Interest in talent acquisition, coordination, or operations Bachelor’s degree or equivalent experience in HR, Business, or a related field Experience working with global or distributed teams Veeam Software is an equal opportunity employer and does not tolerate discrimination in any form on the basis of race, color, religion, gender, age, national origin, citizenship, disability, veteran status or any other classification protected by federal, state or local law. All your information will be kept confidential. Please note that any personal data collected from you during the recruitment process will be processed in accordance with our Recruiting Privacy Notice. The Privacy Notice sets out the basis on which the personal data collected from you, or that you provide to us, will be processed by us in connection with our recruitment processes. By applying for this position, you consent to the processing of your personal data in accordance with our Recruiting Privacy Notice.

Role & responsibilities Provide advanced L2 support for server, virtualization, and desktop infrastructure. Design, create, and optimize Group Policies and global IT policies across multi-domain environments. Hands on knowledge and experience working on Windows OS (Client OS and Server OS) Hands on knowledge and experience on Active Directory, Azure Administration, O365 Administration. Manage and support Windows Servers , including installation, configuration, and maintenance. Work extensively with virtualization platforms such as Hyper-V and VMware . Configure and manage VDI solutions , especially using VMware Horizon . Set up and maintain Remote Desktop Services , including complex multi-user environments. Perform image refresh, deployment, and configuration of Thin Clients . Manage backup and disaster recovery solutions using Veeam . Collaborate with internal and external teams to support IT infrastructure for multiple clients. Maintain documentation for configurations, procedures, and changes. Required Skills: Proven experience in L2 IT Infrastructure Support Hands-on expertise in MSP environments and multi-client infrastructure management Strong understanding of Group Policy , Active Directory , DNS , and DHCP Proficient in VMware , Hyper-V , Horizon View , and overall virtualization technologies Experience with Veeam Backup & Replication In-depth knowledge of Remote Desktop Services and Thin Client configuration & image deployment Excellent communication, problem-solving, and documentation skills

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Managed Services Cross Technology Engineer (L2) is a developing engineering role, responsible for providing a managed service to clients to ensure that their IT infrastructure and systems remain operational. Through the proactive monitoring, identifying, investigating, and resolving of technical incidents and problems, the Managed Services Cross Technology Engineer (L2) is able to restore service to clients. The primary objective of this role is to proactively review client requests or tickets and apply technical/process knowledge to resolve them without breaching service level agreement (SLA). The Managed Services Cross Technology Engineer (L2) focuses on second-line support for incidents and requests with a medium level of complexity and focusses across two or more technology domains - Cloud, Security, Networking, Applications and / or Collaboration etc. This role may also contribute to / support on project work as and when required. What You'll Be Doing Key Responsibilities: Proactively monitors the work queues. Performs operational tasks to resolve all incidents/requests in a timely manner and within the agreed SLA. Updates tickets with resolution tasks performed. Identifies, investigates, analyses issues and errors prior to or when they occur, and logs all such incidents in a timely manner. Captures all required and relevant information for immediate resolution. Provides second level support to all incidents, requests and identifies the root cause of incidents and problems. Communicates with other teams and clients for extending support. Executes changes with clear identification of risks and mitigation plans to be captured into the change record. Follows the shift handover process highlighting any key tickets to be focussed on along with a handover of upcoming critical tasks to be carried out in the next shift. Escalates all tickets to seek the right focus from CoE and other teams, if needed continue the escalations to management. Works with automation teams for effort optimization and automating routine tasks. Ability to work across various other resolver group (internal and external) like Service Provider, TAC, etc. Identifies problems and errors before they impact a client’s service. Provides Assistance to L1 Security Engineers for better initial triage or troubleshooting. Leads and manages all initial client escalation for operational issues. Contributes to the change management process by logging all change requests with complete details for standard and non-standard including patching and any other changes to Configuration Items. Ensures all changes are carried out with proper change approvals. Plans and executes approved maintenance activities. Audits and analyses incident and request tickets for quality and recommends improvements with updates to knowledge articles. Produces trend analysis reports for identifying tasks for automation, leading to a reduction in tickets and optimization of effort. May also contribute to / support on project work as and when required. May work on implementing and delivering Disaster Recovery functions and tests. Performs any other related task as required. Knowledge and Attributes: Ability to communicate and work across different cultures and social groups. Ability to plan activities and projects well in advance, and takes into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey. Academic Qualifications and Certifications: Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience). Certifications relevant to the services provided (certifications carry additional weightage on a candidate’s qualification for the role). Relevant certifications include (but not limited to) - CCNP or equivalent certification CCNA certification in must, CCNP in Security or PCNSE certification is good to have Microsoft Certified: Azure Administrator Associate AWS Certified: Solutions Architect Associate Veeam Certified Engineer VMware certified Professional: Data Centre Virtualization Zerto, pure, vxrail Google Cloud Platform (gcp) Oracle Cloud Infrastructure (oci) SAP Certified Technology Associate - OS DB Migration for SAP NetWeaver 7.4 SAP Technology Consultant SAP Certified Technology Associate - SAP HANA 2.0 Oracle Cloud Infrastructure Architect Professional IBM Certified System Administrator - WebSphere Application Server Network Required Experience: Moderate level years of relevant managed services experience handling cross technology infrastructure. Moderate level knowledge in ticketing tools preferably Service Now. Moderate level working knowledge of ITIL processes. Moderate level experience working with vendors and/or 3rd parties. Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Managed Services Cross Technology Engineer (L3) is responsible for providing a service to clients by proactively identifying and resolving technical incidents and problems. Through pre-emptive service incident and resolution activities, as well as product reviews, operational improvements, operational practices, and quality assurance this role will maintain a high level of service to clients. Their primary objective is to ensure zero missed service level agreement (SLA) conditions. The Managed Services Cross Technology Engineer (L3) is responsible for managing tickets of high complexity, conducts advanced and complicated tasks, and provides resolution to a diverse range of complex problems. This position uses considerable judgment and independent analysis within defined policies and practices. This role applies analytical thinking and deep technical expertise in achieving client outcomes, while coaching and mentoring junior team members across functions. This role focusses across two or more technology domains - Cloud, Security, Networking, Applications and / or Collaboration etc. This role may also contribute to / support on project work as and when required. What You'll Be Doing Key Roles and Responsibilities: Ensures that assigned infrastructure at the client site is configured, installed, tested, and operational Performs necessary checks, apply monitoring tools and respond to alerts Identifies problems and errors prior to or when it occurs and logs all such incidents in a timely manner with the required level of detail Assists in analysing, assigning, and escalating support calls Investigates third line support calls assigned and identify the root cause of incidents and problems Reports and escalates issues to 3rd party vendors if necessary Provides continuous feedback to clients and affected parties and update all systems and/or portals as prescribed by NTT Proactively identifies opportunities for work optimization including opportunities for automation of work Coaches L2 teams for advance technical troubleshooting and behavioural skills May manage and implement projects within technology domain, delivering effectively and promptly per client agreed upon requirements and timelines May work on implementing and delivering Disaster Recovery functions and tests Knowledge, Skills and Attributes: Ability to communicate and work across different cultures and social groups Ability to plan activities and projects well in advance, and takes into account possible changing circumstances Ability to maintain a positive outlook at work Ability to work well in a pressurized environment Ability to work hard and put in longer hours when it is necessary Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting Ability to adapt to changing circumstances Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey Academic Qualifications and Certifications: Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience) Certifications relevant to the services provided (certifications carry additional weightage on a candidate’s qualification for the role) Relevant certifications include: CCNP or equivalent certification CCNP in Security or PCNSE certification or Firewall Vendor related certification is good to have along with advance technical certification like CCIE, CISSP VMware certified Professional: Data Centre Virtualization VMware Certified Specialist – Cloud Provider VMware Site Recovery Manager: Install, Configure, Manage Microsoft Certified: Azure Architect Expert AWS Certified: Solutions Architect Associate Veeam Certified Engineer (VMCE) Rubrik Certified Systems Administrator Zerto, pure, vxrail Google Cloud Platform (gcp) Oracle Cloud Infrastructure (oci) SAP Certified Technology Associate - OS DB Migration for SAP NetWeaver 7.4 SAP Technology Consultant SAP Certified Technology Associate - SAP HANA 2.0 Oracle Cloud Infrastructure Architect Professional IBM Certified System Administrator - WebSphere Application Server Network Required Experience: Seasoned Managed Services experience handling complex cross technology infrastructure Seasoned experience required in Engineering function within a medium to large ICT organisation Seasoned working knowledge of ITIL processes Seasoned experience working with vendors and/or 3rd parties Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Managed Services Cross Technology Engineer (L2) is a developing engineering role, responsible for providing a managed service to clients to ensure that their IT infrastructure and systems remain operational. Through the proactive monitoring, identifying, investigating, and resolving of technical incidents and problems, the Managed Services Cross Technology Engineer (L2) is able to restore service to clients. The primary objective of this role is to proactively review client requests or tickets and apply technical/process knowledge to resolve them without breaching service level agreement (SLA). The Managed Services Cross Technology Engineer (L2) focuses on second-line support for incidents and requests with a medium level of complexity and focusses across two or more technology domains - Cloud, Security, Networking, Applications and / or Collaboration etc. This role may also contribute to / support on project work as and when required. What You'll Be Doing Key Responsibilities: Proactively monitors the work queues. Performs operational tasks to resolve all incidents/requests in a timely manner and within the agreed SLA. Updates tickets with resolution tasks performed. Identifies, investigates, analyses issues and errors prior to or when they occur, and logs all such incidents in a timely manner. Captures all required and relevant information for immediate resolution. Provides second level support to all incidents, requests and identifies the root cause of incidents and problems. Communicates with other teams and clients for extending support. Executes changes with clear identification of risks and mitigation plans to be captured into the change record. Follows the shift handover process highlighting any key tickets to be focussed on along with a handover of upcoming critical tasks to be carried out in the next shift. Escalates all tickets to seek the right focus from CoE and other teams, if needed continue the escalations to management. Works with automation teams for effort optimization and automating routine tasks. Ability to work across various other resolver group (internal and external) like Service Provider, TAC, etc. Identifies problems and errors before they impact a client’s service. Provides Assistance to L1 Security Engineers for better initial triage or troubleshooting. Leads and manages all initial client escalation for operational issues. Contributes to the change management process by logging all change requests with complete details for standard and non-standard including patching and any other changes to Configuration Items. Ensures all changes are carried out with proper change approvals. Plans and executes approved maintenance activities. Audits and analyses incident and request tickets for quality and recommends improvements with updates to knowledge articles. Produces trend analysis reports for identifying tasks for automation, leading to a reduction in tickets and optimization of effort. May also contribute to / support on project work as and when required. May work on implementing and delivering Disaster Recovery functions and tests. Performs any other related task as required. Knowledge and Attributes: Ability to communicate and work across different cultures and social groups. Ability to plan activities and projects well in advance, and takes into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey. Academic Qualifications and Certifications: Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience). Certifications relevant to the services provided (certifications carry additional weightage on a candidate’s qualification for the role). Relevant certifications include (but not limited to) - CCNP or equivalent certification CCNA certification in must, CCNP in Security or PCNSE certification is good to have Microsoft Certified: Azure Administrator Associate AWS Certified: Solutions Architect Associate Veeam Certified Engineer VMware certified Professional: Data Centre Virtualization Zerto, pure, vxrail Google Cloud Platform (gcp) Oracle Cloud Infrastructure (oci) SAP Certified Technology Associate - OS DB Migration for SAP NetWeaver 7.4 SAP Technology Consultant SAP Certified Technology Associate - SAP HANA 2.0 Oracle Cloud Infrastructure Architect Professional IBM Certified System Administrator - WebSphere Application Server Network Required Experience: Moderate level years of relevant managed services experience handling cross technology infrastructure. Moderate level knowledge in ticketing tools preferably Service Now. Moderate level working knowledge of ITIL processes. Moderate level experience working with vendors and/or 3rd parties. Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Managed Services Cross Technology Engineer (L2) is a developing engineering role, responsible for providing a managed service to clients to ensure that their IT infrastructure and systems remain operational. Through the proactive monitoring, identifying, investigating, and resolving of technical incidents and problems, the Managed Services Cross Technology Engineer (L2) is able to restore service to clients. The primary objective of this role is to proactively review client requests or tickets and apply technical/process knowledge to resolve them without breaching service level agreement (SLA). The Managed Services Cross Technology Engineer (L2) focuses on second-line support for incidents and requests with a medium level of complexity and focusses across two or more technology domains - Cloud, Security, Networking, Applications and / or Collaboration etc. This role may also contribute to / support on project work as and when required. What You'll Be Doing Key Responsibilities: Proactively monitors the work queues. Performs operational tasks to resolve all incidents/requests in a timely manner and within the agreed SLA. Updates tickets with resolution tasks performed. Identifies, investigates, analyses issues and errors prior to or when they occur, and logs all such incidents in a timely manner. Captures all required and relevant information for immediate resolution. Provides second level support to all incidents, requests and identifies the root cause of incidents and problems. Communicates with other teams and clients for extending support. Executes changes with clear identification of risks and mitigation plans to be captured into the change record. Follows the shift handover process highlighting any key tickets to be focussed on along with a handover of upcoming critical tasks to be carried out in the next shift. Escalates all tickets to seek the right focus from CoE and other teams, if needed continue the escalations to management. Works with automation teams for effort optimization and automating routine tasks. Ability to work across various other resolver group (internal and external) like Service Provider, TAC, etc. Identifies problems and errors before they impact a client’s service. Provides Assistance to L1 Security Engineers for better initial triage or troubleshooting. Leads and manages all initial client escalation for operational issues. Contributes to the change management process by logging all change requests with complete details for standard and non-standard including patching and any other changes to Configuration Items. Ensures all changes are carried out with proper change approvals. Plans and executes approved maintenance activities. Audits and analyses incident and request tickets for quality and recommends improvements with updates to knowledge articles. Produces trend analysis reports for identifying tasks for automation, leading to a reduction in tickets and optimization of effort. May also contribute to / support on project work as and when required. May work on implementing and delivering Disaster Recovery functions and tests. Performs any other related task as required. Knowledge and Attributes: Ability to communicate and work across different cultures and social groups. Ability to plan activities and projects well in advance, and takes into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey. Academic Qualifications and Certifications: Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience). Certifications relevant to the services provided (certifications carry additional weightage on a candidate’s qualification for the role). Relevant certifications include (but not limited to) - CCNP or equivalent certification CCNA certification in must, CCNP in Security or PCNSE certification is good to have Microsoft Certified: Azure Administrator Associate AWS Certified: Solutions Architect Associate Veeam Certified Engineer VMware certified Professional: Data Centre Virtualization Zerto, pure, vxrail Google Cloud Platform (gcp) Oracle Cloud Infrastructure (oci) SAP Certified Technology Associate - OS DB Migration for SAP NetWeaver 7.4 SAP Technology Consultant SAP Certified Technology Associate - SAP HANA 2.0 Oracle Cloud Infrastructure Architect Professional IBM Certified System Administrator - WebSphere Application Server Network Required Experience: Moderate level years of relevant managed services experience handling cross technology infrastructure. Moderate level knowledge in ticketing tools preferably Service Now. Moderate level working knowledge of ITIL processes. Moderate level experience working with vendors and/or 3rd parties. Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Managed Services Cross Technology Engineer (L1) is an entry level engineering role, responsible for providing a managed service to clients to ensure that their IT infrastructure and systems remain operational through proactively identifying, investigating, and resolving technical incidents and problems and restoring service to clients by managing incidents to resolution. The primary objective of this role is to ensure zero missed service level agreement conditions. The Managed Services Cross Technology Engineer (L1) focuses on first-line support for standard and low complexity incidents and service requests. This role focusses across two or more technology domains such as (but not limited to) Cloud, Security, Networking, Applications and / or Collaboration. The Managed Services Cross Technology Engineer (L1) may also contribute to / support on project work as and when required. What You'll Be Doing Key Responsibilities: Monitors client infrastructure and solutions. Identifies problems and errors prior to or when they occur. Routinely identifies common incidents and opportunities for avoidance as well as general opportunities for incident reduction. Investigates first line incidents assigned and identifies the root cause of incidents and problems. Provides telephonic or chat support to clients when required. Schedules maintenance activity windows for patching and configuration changes. Follows the required handover procedures for shift changes to ensure service continuity. Reports and escalates incidents where necessary. Ensures the efficient and comprehensive resolutions of incidents and requests. Updates existing knowledge articles or create new ones. Identifies opportunities for work optimization including opportunities for automation of work, request fulfilment, incident resolution, and other general process improvement opportunities. May also contribute to / support on project work as and when required. May work on implementing and delivering Disaster Recovery functions and tests. Performs any other related task as required. Knowledge and Attributes: Ability to communicate and work across different cultures and social groups. Ability to plan activities and projects well in advance and takes into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey. Academic Qualifications and Certifications: Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience) Certifications relevant to the services provided (certifications carry additional weightage on a candidate’s qualification for the role) Relevant certifications include which are considered desirable (but not limited to): CCNA or relevant level 1 Network Security Microsoft Certified, Azure Administrator Associate AWS Certified, Solutions Architect Associate Veeam Certified Engineer VMware certified Professional: Data Centre Virtualization Zerto, pure, vxrail Google Cloud Platform (gcp) Oracle Cloud Infrastructure (oci) Required Experience: Entry-level experience with troubleshooting and providing the support required in security / network/ data center/ systems/ storage administration and monitoring Services within a medium to large ICT organization. Basic knowledge of management agents, redundancy concepts, and products within the supported technical domain (i.e. Security, Network, Data Centre, Telephony, etc.). Basic knowledge of ITIL processes. Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

Onsite | US Hours | Growth Opportunity About Cintra Cintra Software & Services is a global leader in multi-cloud infrastructure and database modernization. We help businesses transition to cutting-edge cloud solutions, ensuring security, compliance, and operational efficiency. Join our dynamic IT team and contribute to innovative technology solutions while working in a collaborative environment! About the Role We are seeking a Microsoft 365 & Azure System Administrator to oversee and manage our Microsoft 365 ecosystem, Azure Active Directory, user access, security, and compliance. This role involves working closely with various teams, handling system updates, troubleshooting, and optimizing security across our IT platforms. Key Responsibilities Microsoft 365 & Azure Management Administer and monitor Microsoft 365 services (Teams, SharePoint, Exchange Online, OneDrive). Oversee HubSpot, LinkedIn Learning, and FreshService administration. Maintain synchronization and performance of Azure AD and connected systems . User Access & Security Manage user roles, permissions, and security groups across Teams, SharePoint, and Intune. Conduct regular access audits to ensure security compliance. Implement MFA, Conditional Access, and Microsoft Defender security features. Monitor security patches and resolve vulnerabilities. System Administration & Compliance Ensure system updates, decommissioning of outdated devices, and compliance adherence . Oversee user data backups and manage Microsoft security standards. Maintain clear documentation of system configurations and internal processes . Support & Collaboration Provide technical support for MS-related issues, including password resets and access issues . Work with IT teams on process automation and platform optimizations . Assist in user onboarding, offboarding, and IT project implementations . What You Bring 2-3 years of experience in Microsoft 365, Azure AD, SharePoint, Exchange Online . Strong knowledge of Azure AD, Teams, OneDrive, Intune, and Endpoint Manager . Experience with security protocols (MFA, Conditional Access, Defender) . Understanding of hybrid environments (on-prem AD + Azure AD sync) . Excellent troubleshooting, documentation, and communication skills . Nice to Have Microsoft Certifications (MS-102, SC-300, AZ-104). Experience with Microsoft Graph API, Power Automate, or Veeam 365 Backup . Familiarity with other cloud platforms . Why Join Cintra? Work on cutting-edge cloud projects with a fast-growing, global team . Gain hands-on experience in IT security, compliance, and system administration . Career growth in a tech-forward, cloud-focused company. Join us and take your Microsoft 365 & Azure expertise to the next level! Apply today. #TeamCintra #LI-RG1 Cintra Software & Services is an Equal Employment Opportunity Employer.

JOB DESCRIPTION (summary) About Trace One Group: Trace One offers the global leading end-to-end PLM and compliance solutions that transform the Consumer-Packaged-Goods industry (CPG). With more than 30 years of experience in new product development, packaging, and formulation management, we supply a single, collaborative platform for process manufacturers and retailers—from raw ingredient suppliers and boutique brands to global CPG giants and blue-chip retailers. We help businesses connect, comply, and create remarkable products that empower consumers and shape the world. Our extending global community of 6,000+ brand owners spans more than 170 countries and produces over $500Bn in revenue each year. For more information, visit www.traceone.com Or follow us LinkedIn : Company/trace-one Twitter : TraceOneNetwork YouTube : Youtube.com/user/Traceoneworld Context: Within the Management of Information Systems (MIS) department, in an international and multicultural environment, you will contribute to the evolution of projects, and the building and maintenance of the IT infrastructure on-premises and in the Cloud. Hierarchy and interactions: •Reports to the Global Infrastructure & Project Director •Interacts with the departments: Engineering, Professional Services, Product , Support , CS and MIS teams Autonomy of the position: Individual contributor Mission • Monitor the availability, performance, and health of infrastructure systems using tools such as Zabbix and Grafana. • Identify and resolve infrastructure issues proactively to ensure stability and minimize downtime. • Prepare and deliver regular reports on system status, backup results, incidents, and overall infrastructure performance. • Manage tickets received, including user requests, infrastructure modifications, deployments, and critical incidents. • Support infrastructure services across GCP, VMware, Linux, Windows, and NetApp storage. • Maintain reliable backup and disaster recovery operations. • Automate recurring infrastructure tasks and deployments through scripting (PowerShell) and Infrastructure as Code tools (Terraform). • Deploy, configure, and maintain Kubernetes clusters and containerized workloads. • Participate in MIS-driven projects aimed at improving, modernizing, and securing the infrastructure. • Keep technical documentation up to date and aligned with operational changes and best practices. Work timing: 3 AM FRA – 12 PM FRA On call support on Sunday – Monthly once Skills: • Cloud Platforms: Google Cloud Platform (GCP) • Operating Systems: Microsoft Windows Server, Linux • Containerization & Orchestration: Kubernetes (administration, deployment, monitoring) • Virtualization: VMware (vSphere/ESXi) • Storage: NetApp solutions • Backup & Recovery: Veeam Backup & Replication • Monitoring Tools: Zabbix, Grafana IT Automation & Scripting: o Terraform (Infrastructure as Code) o PowerShell scripting (Windows automation) IT Management Tools : o SCCM (System Center Configuration Manager) o JIRA (ticketing and project tracking) Networking : Basic knowledge of networking concepts (IP, DNS, DHCP, VLANs, firewalls, routing) Personal skills • Meticulous attention to detail and commitment to producing high-quality, maintainable solutions or code. • Excellent English communication skills, both verbal and written. • Proactive problem-solver with a continuous improvement mindset. • Ability to confidently work with mission-critical production systems. • Agile • Curious • Available for work • Ability to analyze • Relational quality • Ability to grasp / increase competence on new technical or functional projects • Written and oral communication Education / Experience • Engineering school or Master in Engineering

Work with a team of engineers & resolve assigned tickets by visiting client sites. End user support onsite or remote. Excellent knowledge on MS Windows 7, 8, 8.1 & 10 operating system. Excellent knowledge on MS Windows Server 2012, 2016, 2019, 2022. Hands on experience and knowledge on RAID configurations. Knowledge on Server Migration for 2012 to 2022. Knowledge on Widows Server Clustering. Knowledge of troubleshooting IOS & MAC systems. Installation & troubleshooting or MS Office products. Strong troubleshooting knowledge of Outlook, Email issues. Strong Knowledge and experience on O365 Management Portal. Knowledge and experience on SharePoint and OneDrive. Knowledge and experience on Email Hosting Migrations, DNS Management. Knowledge on MS Azure, MS InTunes & Cloud technologies. Hands on troubleshooting knowledge of LAN/WAN issues, Wi-Fi AP configurations. Ability to install/configure & troubleshoot various types of printers. Ability to configure email accounts, outlook on PC & Mobile devices. Knowledge on various Backup Technologies, Veeam backup, Cloud Backup, Acronis. Understanding of Windows Servers & Hyper-V, Virtualization. Hands-on working Knowledge on Active Directory, GPO, DHCP / DNS record updates. Knowledge on Firewalls, FortiGate, Sonic Wall, Sophos. Hands on Knowledge on Firewall Policies, VPN Tunneling, SSL VPN. Knowledge of Video Conferencing systems. Knowledge on CCTV, NVR, DVR configuration and settings. Demonstrate proactive approach. Identify and suggest possible improvements on procedures. Carry out preventive maintenance as per the scheduled calendar. Knowledge on Assets Management, Assets & Inventory Documentation, IT Infrastructure Documentation, etc. Excellent attitude towards user support & possess strong communication skills. Job Types: Full-time, Permanent Pay: ₹50,000.00 - ₹80,000.00 per month Application Question(s): How many years of experience do you have as an IT Support Engineer? How much is your Current Salary - Per Month? How much is your Expected Salary - Per Month? How many days you required for the Notice Period - In Days?

Position: Senior On-Site Infrastructure & Network Support Engineer Location: Ibrahimpatnam, Rangareddy, Telangana Type: Full-time, On-site | Duration: 12 Months (Extendable) Compensation: ₹12–13 LPA (CTC) Summary: Seeking an experienced engineer to manage end-to-end IT infrastructure and network projects on-site. The role includes project planning, coordination with OEMs/vendors, implementation support, and ongoing maintenance. Key Responsibilities: Gather project requirements and assist in solution design Coordinate site surveys, installations, and testing Support hardware deployment and acceptance testing Perform basic troubleshooting and handle MACD requests Liaise with Tata Communications and OEM teams for project execution Requirements: Bachelor’s in Engineering or related field 8–10 years in system integration or IT infrastructure support Hands-on experience with VMware, NetApp, Veeam, Red Hat, Cisco, Fortinet, HPE Fluent in English and Hindi Work Schedule: Monday to Friday, 8 AM – 5 PM (Saturday flexibility as needed)

Company Description BETSOL is a cloud-first digital transformation and data management company offering products and IT services to enterprises in over 40 countries. BETSOL team holds several engineering patents, is recognized with industry awards, and BETSOL maintains a net promoter score that is 2x the industry average. BETSOL’s open source backup and recovery product line, Zmanda (Zmanda.com), delivers up to 50% savings in total cost of ownership (TCO) and best-in-class performance. BETSOL Global IT Services (BETSOL.com) builds and supports end-to-end enterprise solutions, reducing time-to-market for its customers. BETSOL offices are set against the vibrant backdrops of Broomfield, Colorado and Bangalore, India. We take pride in being an employee-centric organization, offering comprehensive health insurance, competitive salaries, 401K, volunteer programs, and scholarship opportunities. Office amenities include a fitness center, cafe, and recreational facilities. Job Description Responsibilities: Maintain multiple customer environments. Update and Manage ticket backlog based on internal policies. Crisis Management - Identify any high-priority issues and escalate to the next level. Provide Customer-First experience while utilizing phone calls, emails, and the ticketing system to manage cases. Work cohesively with a team as well as all divisions of the company. Customer-first approach. Effectively engage resources inside and outside of your team to further the troubleshooting and resolution of issues which may include other technical engineers, account teams, or project managers. Deliver solutions that lead to problem resolution or mitigation with a high level of customer satisfaction. Be able to independently research and learn new material/ concepts, then share the latest knowledge with the team. Be able to listen to, accept, and accurately follow directions from senior engineers. Be able to interface with Vendors to achieve resolutions for the customer. Be able to upkeep various spreadsheets accurately. Assist with creating, reviewing, and updating internal Knowledge Base Articles Qualifications Required: An associate's degree or 2 - 3 years of experience in a related field instead of a degree. Excellent troubleshooting methodology. Excellent communication, presentation, writing, and editorial abilities. Excellent organizational and time management skills. Manage VDI environments Citrix AVD Horizon RDS Flexibility to work alternative days and shifts as needed. o Days Example: Tuesday – Saturday or Sunday – Thursday. Shifts Example: Day, Evening, Night Willingness to work on a 24x7 on-call rotation schedule. Technology Microsoft Active Directory Password resets, Object management, Group management, GPOs, DNS, DHCP, Replication, IIS, etc. Windows OS management -> Windows 2016, 2019, 2022 Print Server Management -> Deployment &Troubleshooting File Server Management -> Disk Management Server Performance Monitoring, investigation, and remediation -> Memory, CPU, Disk, and I/O Third-party application installation and troubleshooting: Adobe, QuickBooks, Zoom, Sage, etc. Basic experience with VDI technologies: Citrix XenApp/XenDesktop ( Citrix Workspace, Citrix Director, Citrix user connection process, etc..), RDS, VMWare Horizon Preferred Qualifications: Certificates AZ-900 AZ-104 Server + Networking + Security + Citrix Policy Management SSL Certificate management Advanced Windows OS management Legacy Windows OS -> 2008, 2012/R2 Proficient in PowerShell Advanced Virtualization: VMware ESXi, VMware vSphere, VMware vCenter, VMware vCloud Basic understanding of parallel technologies Networking -> FortiGate O365 -> Outlook/ Exchange Azure AD MFA/2FA: Duo, Azure MFA, Workspace One, OneLogin Veeam Backup and restoration

Overall purpose of the job: • Provide 1 st & 2 nd Line remote Infrastructure support to our customers. • Primarily responsible for managing and owning support tickets and driving customer issues through to resolution. • To support the Managed Services Technicians (1st line) to resolve issues that come into the service desk acting as a point of escalation for more challenging issues. • Plan and implement infrastructure changes within agreed SLA’s. Key responsibilities for this job: • Respond to support calls as assigned within Service Level Agreements; ensuring calls are quickly and accurately logged, closed and analyzed to prevent future occurrences, and that call resolution priorities are met. • Respond to proactive alerts and conclude them to resolution • Escalate problem calls within the Cloud team to meet Service Level Agreements and ensure maximum level of customer satisfaction. • Troubleshooting customer technical faults and collaborating with external vendors and service providers to achieve fault resolution. • Proactively identify and investigate problematic issues, raising a subsequent problem ticket to manage the workload. • Work as a team to deliver timely resolution to customer requests from telephone and email. • Maintain an understanding of the internal escalation process. • Jeopardy management to reduce escalation and SLA breaches. • Maintain professional working relationships with customers, suppliers, and work colleagues. • Any other fair and reasonable task or duty assigned to you by your manager, or other senior staff member. Knowledge and experience required: Professional Experience: • Minimum 3 years’ experience supporting Windows Desktop and Server OS in a public and private cloud environment. • Previous experience working in a fast-paced international support role. • Ability to provide a customer focused service to committed Service levels. • Ability to work under own initiative, manage own time, and work to deadlines. • Ability to manage own workload and support the wider team. • Strong interpersonal and communication skills, particularly customer facing techniques and listening abilities. • Proven ability to identify and resolve challenging technical problems. • Sound judgement with demonstrable understanding of when and how to escalate issues. • Ability to work with minimal supervision and manage a heavy workload. • Proactive approach in knowledge transfer and updating documentation to support the wider team. • management, service delivery teams and customers. Technical Skills: • Experience in administration, management and support of Windows Server and Desktop OS. • Experience in configuration and maintenance of Active Directory Services, MS Exchange, SQL, and Office 365. • Capable of supporting VDI Solutions (Azure Virtual Desktop, Citrix, RDS). • Working knowledge of VMWare & Hyper-V configuration and support is essential. • Good knowledge of managing resources withing Azure infrastructure. • Strong understanding of network fundamentals (Security/DHCP/DNS) • Understanding of Scripting languages (PowerShell/VBScript) • Understanding and appreciation of ITIL Frameworks • Hands on experience of administrating and supporting backup solutions such as Veeam, BackupExec, Commvault • Experienced in creating and maintaining high quality configuration Management Documentation. • Applicants will ideally be either MCP, MCSA, MCSE or VCP certified

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Commvault Backup Administration Good to have skills : NAMinimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and resolves issues within various components of critical business systems. Your typical day will involve collaborating with team members to troubleshoot problems, analyzing system performance, and ensuring that all applications run smoothly to support business operations effectively. You will engage with different stakeholders to gather requirements and provide timely solutions, contributing to the overall efficiency of the organization. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Assist in the development and implementation of best practices for application support.- Monitor system performance and proactively identify areas for improvement. Professional & Technical Skills: - Must To Have Skills: Proficiency in Commvault Backup Administration.- Strong understanding of backup and recovery processes.- Experience with troubleshooting and resolving application issues.- Familiarity with system monitoring tools and techniques.- Ability to work collaboratively in a team environment. Additional Information:- The candidate should have minimum 2 years of experience in Commvault Backup Administration.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education

Job Title: Presales / Solutions Engineer Location: Chennai Job Type: Full-time Experience: 10+ years in IT Infrastructure solutions Industry: Information Technology & Services Job Summary: Techfruits is seeking a dynamic and technically skilled Team Head to lead its Technical Division. The ideal candidate will have deep knowledge and hands-on experience in enterprise-class IT solutions, including servers, enterprise storage, backup technologies, cybersecurity, data centre architecture, and virtualization workflows . This role demands technical excellence, strong leadership, and effective communication skills, especially for presenting solutions to clients and collaborating with OEMs. Key Responsibilities: Lead and mentor the technical team for project design, planning, and implementation. Analyse customer requirements and design tailored IT infrastructure solutions. Prepare and deliver technical presentations and solution briefs to clients and OEM partners. Provide technical leadership across domains like enterprise storage, servers, virtualization, data backup, cybersecurity, and data centre builds . Collaborate with sales and pre-sales teams to ensure successful project scoping and delivery. Ensure smooth execution of projects by supporting the implementation team and resolving escalated technical issues. Maintain up-to-date knowledge of current IT products and technology trends. Represent Techfruits in customer meetings, seminars, and solution workshops. Required Skills and Qualifications: Bachelor’s degree in computer science, Information Technology, or a related field. Masters preferred. Minimum of 8 years of experience in IT infrastructure and enterprise solutions. Proven experience in enterprise-class storage systems, servers, backup solutions, cybersecurity tools, data centre infrastructure , and virtualization . Experience with leading OEMs like Dell, HP, Cisco, NetApp, VMware, Veeam, etc. Strong leadership and project management skills. Excellent verbal and written communication skills in English. Confident presenter, capable of addressing both technical and business audiences. Ability to manage multiple client engagements and technical teams simultaneously. Preferred Certifications (Any of the following): VMware (VCP) Cisco (CCNA/CCNP) Microsoft (MCSA/MCSE) CompTIA Security+ OEM Certifications (e.g., Dell EMC, HP, NetApp) What We Offer: A dynamic and growing work environment Opportunity to work on cutting-edge enterprise technologies Leadership role with client-facing exposure Job Type: Full-time Pay: Up to ₹1,000,000.00 per year Benefits: Cell phone reimbursement Schedule: Day shift Experience: total : 10 years (Preferred) Work Location: In person