Get alerts for new jobs matching your selected skills, preferred locations, and experience range. Manage Job Alerts
10.0 - 15.0 years
30 - 37 Lacs
Pune
Work from Office
Responsibilities Requisition ID R-10363700 Date posted 07/16/2025 End Date 07/31/2025 City Pune State/Region Maharashtra Country India Location Type Onsite Calling all innovators find your future at Fiserv. Job Title Advisor, Business Systems Analysis What does a successful Oracle E-Bis SCM Consultant do at Fiserv As an Oracle Sr Application Analyst, you are the first point of contact to support all Oracle E- Business Suite users. You will be primarily involved in the Functional team of Payment Acceptance Billing Platform serving in EMEA built on Oracle EBS technology platform. You will closely work with peer BAs, SMEs on highly complex projects, BAU issues and defects. You should collaborate with Developers, Architects and DBAs to implement various Project. You should work pro-actively on improving existing solutions and processes to optimize the usage of the system covering the business needs. You will also be responsible for user and team member training. Your overall general expertise in all E-Business Suite modules is required to propose solutions which will contribute to the success of the Company and to make it competitive in the market. What you will do: Performs analysis, configuration, implementation and documentation of supply chain and Billing programs of high complexity, significance, and risk. Demonstrates good understanding of the Finance, SCM, Reports and business needs driving the projects and works collaboratively with Member of service departments. Participates in application development and maintenance. Estimate tasks, perform impact analysis. Develop unit and test plans, identifies opportunities to improve testing process. Ensures that expected application performance levels are achieved and proactively identifies areas for improvement. Investigate, analyze, and resolve complex technical problems. Identifies and manages interfaces, service levels, standards, and configurations. Responds with urgency to incidents and service requests. What you will need to have: Collect and analyze business requirements for Finance Assist in design, testing and implementation of Oracle financial modules according to the business requirements. Write business requirement documents and other functional related documentations. Identify functional gaps and provide corrective actions. Respond to the customer queries and concerns promptly. Ensure that project deliverables meet user specifications. Resolve Oracle related queries issues of users in a timely fashion. Provide ERP functional consulting Training to Users Lead client throughout implementation and support phases. Provide suggestions to configure the Oracle applications for optimum utilization. Collaborate with different tracks team to provide a holistic solution. Perform daily activity reporting against plans and schedules. What would be great to have: Flexibility, Agility Adaptability Punctuality Right kind of attitude Leadership Quality Proactiveness in accomplishing the tasks Readiness to follow the Region-specific working hours Good Communication Presentation Skills Thank you for considering employment with Fiserv. Please: Apply using your legal name Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable). Our commitment to Diversity and Inclusion: Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. Note to agencies: Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions. Warning about fake job posts: Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address. Share this Job Email LinkedIn X Facebook
Posted 1 week ago
4.0 - 9.0 years
8 - 13 Lacs
Kolkata, Mumbai, New Delhi
Work from Office
About Atos Atos is a global leader in digital transformation with c. 78,000 employees and annual revenue of c. 10 billion. European number one in cybersecurity, cloud and high-performance computing, the Group provides tailored end-to-end solutions for all industries in 68 countries. A pioneer in decarbonization services and products, Atos is committed to a secure and decarbonized digital for its clients. Atos is a SE (Societas Europaea) and listed on Euronext Paris. The purpose of Atos is to help design the future of the information space. Its expertise and services support the development of knowledge, education and research in a multicultural approach and contribute to the development of scientific and technological excellence. Across the world, the Group enables its customers and employees, and members of societies at large to live, work and develop sustainably, in a safe and secure information space. Lead and support the implementation of Microsoft Purview for data discovery, classification, labeling, and governance.Configure sensitivity labels, policies, and data loss prevention (DLP) rules aligned with business and compliance needs.Manage ongoing operations of Microsoft Purview, including data source onboarding, connector management, and regular scan scheduling.Collaborate with data owners, IT, compliance, and security teams to ensure accurate data classification and policy enforcement.Monitor platform health, troubleshoot issues, and maintain system performance and availability.Analyze scan results and generate actionable reports for risk remediation and compliance.Support compliance, audit, and incident response efforts with data visibility provided by Purview.Maintain and update documentation, runbooks, and SOPs related to Purview configuration and usage.Stay current with Microsoft Purview features, roadmap updates, and data security best practices. Here at Atos, diversity and inclusion are embedded in our DNA. Read more about our commitment to a fair work environment for all. Atos is a recognized leader in its industry across Environment, Social and Governance (ESG) criteria. Find out more on our CSR commitment. Choose your future. Choose Atos.
Posted 1 week ago
5.0 - 10.0 years
9 - 10 Lacs
Bengaluru
Work from Office
170+ Years Strong. Industry Leader. Global Impact. At Pinkerton, the mission is to protect our clients. To do this, we provide enterprise risk management services and programs specifically designed for each client. Pinkerton employees are one of our most important assets and critical to the delivery of world-class solutions. Bonded together, we share a commitment to integrity, vigilance, and excellence. Pinkerton is an inclusive employer who seeks candidates with diverse backgrounds, experiences, and perspectives to join our family of industry subject matter experts. The Senior Site Security Manager, assigned to one of Pinkertons largest global clients, will provide operational support in the application of physical security operations at the clients campus to ensure a safe working environment and support the organizations core business objectives. Responsibilities Represent Pinkerton s core values of integrity, vigilance, and excellence. Provide operational support in the application of physical security operations to ensure a safe working environment. Assist in the evaluation, development, and implementation of regional security strategies. Implement site security plans, security assessments, site specific risk/threat analysis and training awareness programs with the assistance of law enforcement agencies. Support the regional internal communication program. Liaise with government, consular and private sector agencies to enhance security operations. Provide support to Regional Security Manager regarding contingency planning, risk/threat assessments, and the maintenance of effective networks across all business groups. Assist with the intelligence gathering process regarding the protection against high security threats, emergencies, and contingencies. Assist with the Building Emergency Reaction Readiness Program through the collaboration with key stakeholders. Support the creation and review of regional level strategic relocation planning. Preserve the business infrastructure at local and region level through the implementation of strategic business objectives. Provide multi-level communication between the business units in cooperation with individuals, teams, and vendors. Conduct periodic review sessions with vendors to achieve quality service delivery provision by suppliers and vendors. Manage and direct all security staff and daily on-site security operations and ensure correct and continuous business operations. Assist in the development of internal and external service optimization. Respond immediately to all security incidents and emergencies, as dictated by policy. Provide operational support to the Regional Security Manager during incidents and emergencies. Act as the global security representative during initial stages, as dictated by policy. Support established systems including but not limited to; access control, system trouble shooting, and access card management. Coordinate security support for both internal/external events. All other duties, as assigned. Qualifications Bachelors degree preferred with at least seven years of corporate security operations experience. Able to carry out responsibilities with little or no supervision. Effective written, verbal, and presentation skills. Able to multi-task and organize workload for effective implementation. Client orientated and results driven. Able to interact effectively at all levels and across diverse cultures. Able to prioritize duties and responsibilities in accordance with level of importance. Able to adapt as the external environment and organization evolves. Computer skills; Microsoft Office. Working Conditions: With or without reasonable accommodation, requires the physical and mental capacity to effectively perform all essential functions; Regular computer usage. Occasional reaching and lifting of small objects and operating office equipment. Frequent sitting, standing, and/or walking. Travel, as required.
Posted 1 week ago
4.0 - 8.0 years
12 - 16 Lacs
Mumbai
Work from Office
Vacancy: Internal Sales Lead Location: Mumbai Job Family: Commercial Johnson Matthey, a FTSE 250 organisation, is a global leader in sustainable technologies specialising in catalysis, precious metal products, chemicals and process technology. With operations in over 30 countries, we employ more than 12,600 people. We have more 200 years of success behind us; be part of the next stage of our growth journey and help maintain our reputation as one of the most admired organisations in our field. Our unique culture and people give us competitive advantage and will ensure our success for years to come. You can be part of that success story. As the Internal Sales Lead you will play a crucial role in driving revenue growth by proactively engaging with existing and potential customers within your team. Your primary responsibility will be to understand customer needs, promote our products, and secure new business opportunities within an aligned Business Unit. This includes continued growth and profitability consistent with the business strategy while building and maintaining effective relationships with customers and stakeholders (both internal and external) in an ethical and safe manner. Your responsibilities: Owning account base of existing customers by maintaining on-going relationships, providing technical trouble shooting advice, managing complaints, and developing new opportunities. Management and coordination of small team of internal sales representatives for the day to day needs. Implementing the Inside Sales strategy aimed at delivering long-term value for both JM and the customer. Delivering Inside Sales revenue targets and profitability for your aligned Business Unit. Build and maintain strong relationships with existing customers through regular communication. Maintain accurate and up to date records of customer interactions. Requirements for the role: Degree most likely in a scientific/technical discipline Communication skills: verbal and written; ability to present complex ideas effectively to senior stakeholders Understanding of the Catalyst Technologies market place Exemplary professional integrity and discretion in handling confidential information Stakeholder management and engagement across functional, business and Group leadership How you will be rewarded: We offer a competitive compensation and benefits package including bonus, excellent pension contributions and 25 days annual leave (varies for shift-based roles and locations). At JM, an inclusive culture is integral to our values and ambitions for the future. We are committed to ensuring that everyone can bring their full self to work and thrive in their career. Welcoming everyone to JM, regardless of their unique characteristics, experiences or thoughts allows us to bring many different voices and experiences together to tackle the worlds biggest challenges. Being truly inclusive means that all colleagues feel valued for their differences, views and contributions, and feel a sense of belonging at JM . Johnson Matthey is open for discussion on part time, job share and flexible working patterns. Closing date for applications: This job advertisement will be posted for a minimum of 2 weeks; early application is advised. For any queries or should you have any accessibility requirements, please contact GlobalRecruit@matthey.com who will work with you to implement suitable adjustments at any stage of the recruitment process. All conversations are treated in the strictest of confidence and we would appreciate your feedback to ensure we can provide an accessible and enjoyable recruitment process. #LI-DL1 To submit your application, please click the "Apply" button online. All applications are carefully considered and your details will be stored on our secure Application Management System. This is used throughout Johnson Matthey for the selection of suitable candidates for our vacancies as they arise. Johnson Matthey respects your privacy and is committed to protecting your personal information. For more information about how your personal data is used please view our privacy notice: Johnson Matthey Privacy Notice . By applying for this role and creating an account you are agreeing to the notice. Johnson Matthey Plc is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, marriage or civil partnership, pregnancy or maternity, religion or belief.
Posted 1 week ago
6.0 - 11.0 years
8 - 13 Lacs
Mumbai
Work from Office
Brief Job Description Customer Support Engineer: Responsible for maintenance and emergency repairs of Vertiv s Power Products UPS well as other contracted systems. He/She is required to establish, promote and maintain excellent rapport with all customers, sales managers, distributors and others within the field; maintain ongoing communication with scheduling teams and the line/department Manager Responsibilities and Measurement Criteria with Time investment Needed on Each: (This will describe the overall core responsibilities of the role, decision making responsibilities etc.) Respond in a professional manner to all assigned service calls while on duty. Perform all work in a safe manner and in accordance with established company safety policy. Perform all work using good working practice and current codes of practice/legislation relevant to assigned task. Assist in ensuring that the planned maintenance completion rate is maintained at a min 90%. Keep scheduling team informed of changes to your schedule and the status of all open jobs. Maintain the accuracy of the customer listing by reporting errors with the site change form. Close PM Calls in FSM APP daily and weekly paperwork in a timely, accurate and complete manner. Report sales or service leads to the proper department via the correct process. Support company vision and management decisions. Use email and other Office based programs to maintain/enhance communications processes. Ensure that all Vertiv processes are followed. Protect all tooling and company property issued. Work as part of the service team and support business needs. Qualifications: Required/ Minimum Qualifications: Diploma in electronics OR BE. Additional / Preferred Qualifications: Excellent computer skills. Previous environmental service experience. Excellent customer service skills. Self-starter, ability to plan, organize and manage time effectively. Clean valid driving license. Physical Environmental Requirements: - (To be used majorly for manufacturing jobs.) None Time Travel Needed: 90%
Posted 1 week ago
4.0 - 7.0 years
5 - 9 Lacs
Gurugram
Work from Office
Join our Team About this opportunity O2I Project Compliance Specialist within O2I Compliance Office will work with overall regulatory and compliance environment concerning Order to Invoice process and remains accountable for assigned control activities for specific market area responsibility as well as actively support compliance quality, efficiency, and improvements initiatives in the team. At Ericsson, you ll have an outstanding opportunity. The chance to use your skills and creativity to push the boundaries of what s possible. To build never seen before solutions to some of the world s toughest problems. You ll be challenged, but you won t be alone. You ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next. What you will do O2I Project Compliance Specialist is a full-time position within O2I Compliance Office reporting to O2I Compliance Manager and operationally aligned to respective O2I Project Compliance Lead. The key expectations responsibilities for the position will include the following areas within Order to Invoice Scope: Should possess good working knowledge on relevant regulations including Sarbanes Oxley Act, International Financial Reporting Standards, and application of same in project accounting scope. Operational knowledge of O2I process and governance streams, system information objects/reports and control activities relevant to Order to Invoice process. Responsible to secure quality, efficiency, process adherence and timeliness for assigned control assessments execution tasks as per standard guidance and defined internal work structures and interfaces. Secure timely and high-quality standardized control documentation/workpapers. Proficiency in systems and tools eg. SAP One, Business warehouse, ICAT, applicable reports, metronome etc Analytic approach on compliance deliverables and operative reviews with the respective MA Compliance Lead, enable early warnings on issues risks and enable solutions while collaborating with MA interfaces, compliance SME, leads peers. High learning focus. Take self-initiatives to secure knowledge continuous learning in existing and new areas. Support and comply with team and global competence development requirements. Actively support Compliance leads to drive internal and external engagement areas eg. MA governance forums, audit requirements, MA requirements, communication, and feedback etc Work closely with Compliance SME on MA compliance topics, advisory, compliance issues, action planning etc. You will bring Qualifications / Experience:Chartered Accountant or minimum Graduates in Accounting/Finance with proven experience. Good understanding on project accounting, SOX and internal control environment. Experience working in a global set up with virtual teams work groups. Self-Initiative and drive to deliver. High integrity and Compliance focus Why join Ericsson What happens once you apply Primary country and city: India (IN) || Gurgaon Req ID: 770167
Posted 1 week ago
10.0 - 17.0 years
11 - 12 Lacs
Kalol
Work from Office
Execution of technology transfer to Sun/CMO Site transfer, Scale up, Exhibit, Process validation batches plan with effective planning and utilization of men, materials and machineries. Documentation work like new production introduction form, Scale-up reports, review of Sun/CMO BMR, sampling plan, PV protocol, URS preparation, and Dashboard preparation. To ensure that product is produced and stored according to the appropriate documentation in order to obtain the desired quality. Responsible for Review comments of MF, FMEA, RA protocol (Sampling plan, Process validation protocol) and compliance. 5. Handling Support of Trouble shooting batches for data comparison and route cause Investigation at Sun/CMO. 6. Investigation for product trouble shooting 7. To ensure that the Packing operations or activities are carried out on timely. To monitor prior checkup of equipment planned for usage in Scale up, Exhibit, Process validation batches i.e. Equipment preparation, vial washing dehydrogenation, CIP/SIP System, PLCs, instruments etc. Responsible for Supervise and perform skid trials for better product development and process improvements and also minimizing manufacturing related constraints in future. To prepare the Scale up report, get evaluated and signed by authorized person prior going to Exhibit batches their submitted to QA. Responsible to help the officers and operators to standardize production activities to achieve better efficiency and quality. To review validation protocol, SOP and other cGMP Documents. Close coordination with all the supporting departments i.e. Production, NPQC, QA, QE (Engineering) and warehouse for smooth running of Scale up, Exhibit, Process validation batches. 14 To ensure the compliance of various in-process control instructions provided in MF, FMEA, RA, BMR, and MBMR5.
Posted 1 week ago
0.0 - 3.0 years
2 - 6 Lacs
Noida
Work from Office
Experience - 2+ yrs Location - Noida (Sec 9) Notice Period -Immediate joiner-30 days Qualification - B.Tech, MBA, BBA, any Technical Background Working days - 5 days Skills - Tech Savvy, Solving Client queries, Problem Solving Ability, Logical Reasoning, Good Communication Skills Key Responsibilities: Serve as the primary point of contact for assigned clients, building strong relationships and understanding their unique goals and challenges. Proactively engage with clients to ensure they are maximizing the value of our XR solutions and addressing any issues or concerns. Collaborate with cross-functional teams including Sales, Product Development, and Technical Support to deliver exceptional service and support to clients. Conduct regular check-ins, trainings, and QA sessions to educate clients on product features and best practices. Gather feedback from clients to identify areas for improvement and contribute to product enhancements and updates. Monitor key performance metrics and outcomes to track client satisfaction and success. Willingness to travel up to 25% of the time to client sites to monitor solution usage and ensure customer satisfaction. Required Qualifications: Bachelors degree in Business Administration, Marketing, Communications, or related field. Proven experience in a customer-facing role, preferably in the XR, technology. Familiarity with CRM software and customer support tools is a plus. Strong interpersonal and communication skills, with the ability to build rapport and effectively convey complex information to diverse audiences. Excellent problem-solving abilities and a proactive approach to addressing client needs and concerns.
Posted 1 week ago
1.0 - 4.0 years
3 - 6 Lacs
Kolkata, Mumbai, New Delhi
Work from Office
Who We Are: Saks Global is a combination of world-class luxury retailers, including Neiman Marcus, Bergdorf Goodman, Saks Fifth Avenue and Saks OFF 5TH, as well as a portfolio of prime U.S. real estate holdings and investments. Saks Global is deeply committed to helping luxury consumers discover the most sought-after established and emerging brands from around the world. Powered by data-driven technology and centered on the customer, Saks Global is on a mission to redefine the luxury shopping experience through highly personalized service, with greater opportunities for product discovery across all channels. Role Summary: Reports to Manager, Buying Operations. Works closely with Merchandising Planning, Buying teams in North America and other teams as necessary. Key Qualifications: Strong written and oral communication skills Sense of urgency, flexibility, and ability to multi-task are desired traits Detail oriented with good organizational and clerical skills Able to work independently with little supervision The successful candidate must be a proactive self-starter with a dynamic and resilient nature able to work and lead in a fast- paced. He/she will possess average communication and interpersonal skills in order to engage with stakeholders across the business and provide critical input to business teams This individual will have a demonstrated ability to manage multiple priorities simultaneously with strict adherence to deadlines and routine problem solving with a willingness to learn Role Description: Process purchase orders (POs) accurately and timely using relevant tools. Coordinate with vendors and suppliers to confirm order details, delivery schedules, and resolve discrepancies. Prioritize orders based on urgency, business needs, and service level agreements (SLAs). Maintain internal trackers and databases to monitor order statuses, delivery schedules, and costs. Support the onboarding of new vendors by collecting required documents and setting up records. Assist in generating reports on buying activity, order accuracy, and vendor compliance. Ensure adherence to SLAs and flag any delays or exceptions to relevant stakeholders. Work with Buying Offices, Planners and Vendors Creation and documentation of best practices Liaison between US Buying offices, vendors and Leadership team Maintain workflow dashboard and reporting of business metrics Other specific tasks and special projects assigned. Provide regular reports on order status, vendor performance, and operational metrics. Your Life and Career at Saks: Exposure to rewarding career advancement opportunities A culture that promotes a healthy, fulfilling work/life balance Benefits package for all eligible full-time employees (including medical, vision and dental). Thank you for your interest in Saks. We look forward to reviewing your application. Saks provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Saks complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Saks welcomes all applicants for this position. Should you be individually selected to participate in an assessment or selection process, accommodations are available upon request in relation to the materials or processes to be used. Saks.com is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Posted 1 week ago
1.0 - 4.0 years
3 - 6 Lacs
Kolkata, Mumbai, New Delhi
Work from Office
Who We Are: Saks Global is a combination of world-class luxury retailers, including Neiman Marcus, Bergdorf Goodman, Saks Fifth Avenue and Saks OFF 5TH, as well as a portfolio of prime U.S. real estate holdings and investments. Saks Global is deeply committed to helping luxury consumers discover the most sought-after established and emerging brands from around the world. Powered by data-driven technology and centered on the customer, Saks Global is on a mission to redefine the luxury shopping experience through highly personalized service, with greater opportunities for product discovery across all channels. Role Summary: Reports to Manager, Buying Operations. Works closely with Merchandising Planning, Buying teams in North America and other teams as necessary. Key Qualifications: Strong written and oral communication skills Sense of urgency, flexibility, and ability to multi-task are desired traits Detail oriented with good organizational and clerical skills Able to work independently with little supervision The successful candidate must be a proactive self-starter with a dynamic and resilient nature able to work and lead in a fast- paced. He/she will possess average communication and interpersonal skills in order to engage with stakeholders across the business and provide critical input to business teams This individual will have a demonstrated ability to manage multiple priorities simultaneously with strict adherence to deadlines and routine problem solving with a willingness to learn Role Description: Process purchase orders (POs) accurately and timely using relevant tools. Coordinate with vendors and suppliers to confirm order details, delivery schedules, and resolve discrepancies. Prioritize orders based on urgency, business needs, and service level agreements (SLAs). Maintain internal trackers and databases to monitor order statuses, delivery schedules, and costs. Support the onboarding of new vendors by collecting required documents and setting up records. Assist in generating reports on buying activity, order accuracy, and vendor compliance. Ensure adherence to SLAs and flag any delays or exceptions to relevant stakeholders. Work with Buying Offices, Planners and Vendors Creation and documentation of best practices Liaison between US Buying offices, vendors and Leadership team Maintain workflow dashboard and reporting of business metrics Other specific tasks and special projects assigned. Provide regular reports on order status, vendor performance, and operational metrics. Your Life and Career at Saks: Exposure to rewarding career advancement opportunities A culture that promotes a healthy, fulfilling work/life balance Benefits package for all eligible full-time employees (including medical, vision and dental). Saks provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Saks complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Saks welcomes all applicants for this position. Should you be individually selected to participate in an assessment or selection process, accommodations are available upon request in relation to the materials or processes to be used.
Posted 1 week ago
1.0 - 4.0 years
3 - 4 Lacs
Chennai
Work from Office
A device associate s primary responsibility is to execute test case instructions and report discrepancies. Associate will be responsible for successful and on time delivery of results. Role Responsibility Execute test cases prepared for testing software builds Perform test case execution and report bugs accurately Understand testing procedures and guidelines for new builds/releases Perform regression and repetitive testing exercises to qualify builds without compromising on quality Use software tools for data capture on a daily basis Be comfortable with capturing results, communicating and escalating failures and providing individual status reports Raise all failures/doubts related to the execution of test cases in the clarification portal and closing the same as per the SLAs Bachelors degree Knowledge of QA methodology and tools Basics of web testing
Posted 1 week ago
5.0 - 10.0 years
7 - 12 Lacs
Pune
Work from Office
Join us as a AVP - Windows server support engineer, responsible for supporting the successful delivery of Location Strategy projects to plan, budget, agreed quality and governance standards. Youll spearhead the evolution of our digital landscape, driving innovation and excellence. You will harness cutting-edge technology to revolutionise our digital offerings, ensuring unparalleled customer experiences. To be successful as a AVP - Windows server support engineer you should have experience with: Proven experience in supporting enterprise level Windows infrastructure. Rich years of experience in managing mission critical , state of the art windows infrastructure . Certified in latest windows version . Ability to automate mundane operational tasks using scripts and automation . PowerShell scripting . Should be managing an infrastructure of over 10K servers . Knowledge of AD , Citrix , CyberArk , VmWare , Cluster services and IaC. Ability to work in 24/7 rotational shift pattern . Some other highly valued skills may include: Ansible / Chef . Python . You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. This role is based in Pune. Purpose of the role To apply software engineering techniques, automation, and best practices in incident response, to ensure the reliability, availability, and scalability of the systems, platforms, and technology through them. Accountabilities Availability, performance, and scalability of systems and services through proactive monitoring, maintenance, and capacity planning. Resolution, analysis and response to system outages and disruptions, and implement measures to prevent similar incidents from recurring. Development of tools and scripts to automate operational processes, reducing manual workload, increasing efficiency, and improving system resilience. Monitoring and optimisation of system performance and resource usage, identify and address bottlenecks, and implement best practices for performance tuning. Collaboration with development teams to integrate best practices for reliability, scalability, and performance into the software development lifecycle, and work closely with other teams to ensure smooth and efficient operations. Stay informed of industry technology trends and innovations, and actively contribute to the organizations technology communities to foster a culture of technical excellence and growth. Assistant Vice President Expectations To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions. Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L Listen and be authentic, E Energise and inspire, A Align across the enterprise, D Develop others. OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes. Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues. Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda. Take ownership for managing risk and strengthening controls in relation to the work done. Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy. Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively. Communicate complex information. Complex information could include sensitive information or information that is difficult to communicate because of its content or its audience. Influence or convince stakeholders to achieve outcomes.
Posted 1 week ago
1.0 - 3.0 years
1 - 4 Lacs
Mumbai, Pune, Khopoli
Work from Office
Key Responsibilities: People Management Provide effective support to the team to enable them to provide a range of effective and efficient services. Ensure to exceed guest expectations in quality and service of the food products. Cooperate with staff in each section as assigned by the Executive Chef to ensure the proper use of equipment and efficient completion of all tasks. Maintain personal grooming and hygiene to ensure standards are maintained. Liaise with the Catering and Stewarding Departments in a professional manner to ensure event objectives are achieved and standards are maintained at all times. Financial Management Identify optimal and cost effective use of the resources. Facilitate the stock take and stock rotation for the assigned section. Monitor the operation to ensure that food wastage is minimized and to maintain cost effectiveness and profitability in all areas. Operational Management Adhere to all recipes, methods and instructions from the Executive Chef. Ensure that company and statutory hygiene standards are maintained. Ensure that the preparation and presentation of food complies with the standards. Responsible for the production, preparation and presentation of all food items, in the assigned function, to ensure highest quality at all times. Ensure to maintain appropriate grooming standards, hygiene and code of conduct. Coordinate operations with Department Coordinators, Supervisors and other Departmental Managers to ensure operational readiness, efficiency in resource utilization, and the prompt delivery of services. Ensure to to prevent the use of contaminated products in any process of food preparation. To ensure that the assigned Kitchen areas, equipments and utensils are always kept as per the standards. Ensure to adhere to Novotel policies and procedures at all times. Handle additional responsibilities as and when delegated by the Management. Hygiene / Personal safety / Environment: Ensures that the workplace and storage areas remain clean and tidy, and the safety of consumable goods by always respecting HACCP regulations Respects the instructions and safety guidelines for the equipment (s)he uses Applies the hotels security regulations (in case of fire etc) Respects the hotels commitments to the "Environment Charter" (saving energy, recycling, sorting waste etc) and meets Novotel ISO 14001 environmental commitments as applicable to the role, if the hotel is involved in the programme. Key Contacts Liaises with Responsible for (as assigned) Culinary Team Food Beverage Service team Occupational Health Safety Employee Responsibility All employees are required to co-operate with the OHS Policy and Programs to ensure their own health and safety, and the health and safety of others, in the workplace. Management s Responsibility Each manager is responsible, and will be held accountable for taking all practical measures to ensure: That in the area of their control the OHS Program is complied with and employees are supervised and trained to meet their requirements under the Program. Employees are consulted in issues which affect their health and safety, and any concerns that they may have are referred to management. Replacement and Temporary Mission: Be ready and responsible for any job, which may be assigned by the Management. I am responsible for INTERREACT. This job description is not intended to be an exhaustive list of all responsibilities skill, effort or working condition associates with the position. It is only indicative and intended to provide a description of the principle elements essential for the performance of the job. All job descriptions are subject to change.
Posted 1 week ago
1.0 - 6.0 years
3 - 8 Lacs
Chennai
Work from Office
As a Sales Advisor at HM, you ll play a key role in creating an outstanding customer experience. You ll welcome customers, guide them through your store, and support them in finding what they need while showcasing our products. Acting in line with our values, you ll contribute to both your own success and the success of the company. You will: Share your fashion and product knowledge to help customers make informed choices. Collaborate with your team to deliver exceptional service at every step of the customer journey. Ensure the sales floor and back of house are well-stocked, organized, and inviting. Support with opening and closing of the store. Represent yourself and the brand positively during all customer interactions. WHO YOU LL WORK WITH . WHO YOU ARE We are looking for people with Experience in customer service within fashion, retail, or similar fields. And people who are Passionate about fashion and delivering an exceptional in-store experience while promoting our products and driving sales. Thriving in collaborative and dynamic environments. Communicative, creative, curious to work with store technology, with a strong eagerness to learn and develop. Flexible and action oriented. WHY YOU LL LOVE WORKING HERE At HM Group, we are proud to be a vibrant and welcoming company. We offer our employees attractive benefits with extensive development opportunities around the globe. We value diverse backgrounds, including but not limited to race, ethnicity, gender, age, religion, sexual orientation, and disability. We pride ourselves on being a values-driven organization, guided by our 7 unique values that have been part of our success story for over 75 years. We are an inclusive company where you re encouraged to be yourself at work You will have access to a large global talent community, where career growth and aspirations have no limits. We believe in supporting your overall wellbeing and offer comprehensive benefits inclusive of health insurance, wellness for self and family. You ll be able to express your personal style with our employee discount at HM group. We offer 5 days of working in a week to have great work life balance. JOIN US Our uniqueness comes from a combination of many things our inclusive and collaborative culture, our strong values, and opportunities for growth. But most of all, it s our people who make us who we are. Take the next step in your career together with us. The journey starts here. For more information on how we process your personal data, please see our Privacy Notice. *We are committed to a recruitment process that is fair, equitable, and based on competency. We therefore kindly ask you to not attach a cover letter in your application.
Posted 1 week ago
5.0 - 10.0 years
7 - 12 Lacs
Bengaluru
Work from Office
As a Sales Advisor at HM, you ll play a key role in creating an outstanding customer experience. You ll welcome customers, guide them through your store, and support them in finding what they need while showcasing our products. Acting in line with our values, you ll contribute to both your own success and the success of the company. You will: Share your fashion and product knowledge to help customers make informed choices. Collaborate with your team to deliver exceptional service at every step of the customer journey. Ensure the sales floor and back of house are well-stocked, organized, and inviting. Support with opening and closing of the store. Represent yourself and the brand positively during all customer interactions. WHO YOU LL WORK WITH . WHO YOU ARE We are looking for people with Experience in customer service within fashion, retail, or similar fields. And people who are Passionate about fashion and delivering an exceptional in-store experience while promoting our products and driving sales. Thriving in collaborative and dynamic environments. Communicative, creative, curious to work with store technology, with a strong eagerness to learn and develop. Flexible and action oriented. WHY YOU LL LOVE WORKING HERE At HM Group, we are proud to be a vibrant and welcoming company. We offer our employees attractive benefits with extensive development opportunities around the globe. We value diverse backgrounds, including but not limited to race, ethnicity, gender, age, religion, sexual orientation, and disability. We pride ourselves on being a values-driven organization, guided by our 7 unique values that have been part of our success story for over 75 years. We are an inclusive company where you re encouraged to be yourself at work You will have access to a large global talent community, where career growth and aspirations have no limits. We believe in supporting your overall wellbeing and offer comprehensive benefits inclusive of health insurance, wellness for self and family. You ll be able to express your personal style with our employee discount at HM group. We offer 5 days of working in a week to have great work life balance. JOIN US Our uniqueness comes from a combination of many things our inclusive and collaborative culture, our strong values, and opportunities for growth. But most of all, it s our people who make us who we are. Take the next step in your career together with us. The journey starts here. Store roles assessment: To manage the high volume of applications for the Sales Advisor role, we use an online assessment method for skills-based recruitment within some of our stores. You will need to complete it as part of the application and screening process. Your responses will be scored by an assessment tool that applies predefined criteria set by HM Group. After completing the assessment, you ll have the opportunity to share feedback and ask questions. If you experience any difficulties or prefer an alternative assessment method, please contact recruitment_support@hm.com. Choosing an alternative will not impact on your application. For more information on how we process your personal data, please see our Privacy Notice. *We are committed to a recruitment process that is fair, equitable, and based on competency. We therefore kindly ask you to not attach a cover letter in your application.
Posted 1 week ago
5.0 - 10.0 years
50 - 55 Lacs
Hyderabad
Work from Office
Develop and implement content design strategies for multiple components of a product or a series of small products, ensure alignment with business requirements and user experience goals Facilitate end-to-end discovery workshops with designers to gain a better understanding of the underlying narrative and optimal content architecture required to make the product intuitive and highly usable Use content models and taxonomies to design, structure and organize digital content to effectively guide customers through the experience and simplify complex technical concepts Collaborate with cross-product teams to develop consistent voice and narrative structures across products and services Champion inclusive language for a diverse audience, ensure seamless, positive interactions throughout the customer journey Required qualifications, capabilities, and skills 5+ years of experience or equivalent expertise in content design, editing, writing, strategy, process, and architecture, focusing on digital products and platforms Ability to design effective content architecture, organizing and structuring content for enhanced user experience and easy navigation within products or websites Expertise in written and verbal storytelling, crafting clear, engaging content that effectively clarifies complex concepts for diverse audiences, adhering to industry standards and best practices Extensive experience facilitating workshops for product and experience design, creating compelling content journeys Advanced technical literacy and deep understanding of content platforms and their impact on user experience Portfolio samples required
Posted 1 week ago
7.0 - 12.0 years
10 - 14 Lacs
Hyderabad
Work from Office
Previous job Next job JOB DESCRIPTION HYDERABAD OFFICE INDIA Job Description Are you looking to take your career to the next level We re looking for a Senior BI Platform Engineer to join our Data Analytics Platforms engineering team. We are searching for self-motivated candidates, who will use modern Agile and DevOps practices to craft, develop, test and deploy IT systems and applications, delivering global projects in multinational teams. Serve as the main contact for users, offering mentorship on BI platform capabilities. Develop and deliver training programs to boost user skills in BI tools. Build observability tools to msuperviseperformance and user engagement. Manage a knowledge base to ensure users can find vital documentation easily. Implement AI tools to improve data access and user experience. Collaborate with vendors to resolve issues and roll out new features. Work with internal teams and vendors to deliver effective BI reporting solutions. Capture user feedback and usage data to identify improvements. Participate in proof of concept (PoC) projects for new platform features. Job Qualifications Bachelors Degree or Equivalent Around 7 years of validated experience in Customer Success or a similar role in BI or data analytics. Proven understanding of BI tools like Power BI, Tableau, and DOMO. Excellent interpersonal skills, able to simplify sophisticated concepts for users. Experience crafting training materials and conducting training sessions. Strong analytical and problem-solving skills. Ability to collaborate with diverse teams to improve user engagement. Experience in Data Engineering with Databricks including work with Unity Catalog. Familiarity with the Azure environment. Strong written and verbal English interpersonal skills to influence others Proven use of data and tools Ability to balance multiple priorities Ability to work collaboratively across different functions and geographies About us We produce globally recognized brands and we grow the best business leaders in the industry. With a portfolio of trusted brands as diverse as ours, it is paramount our leaders are able to lead with courage the vast array of brands, categories and functions. We serve consumers around the world with one of the strongest portfolios of trusted, quality, leadership brands, including Always , Ariel , Gillette , Head Shoulders , Herbal Essences , Oral-B , Pampers , Pantene , Tampax and more. Our community includes operations in approximately 70 countries worldwide. Visit http://www.pg.com to know more. We are an equal opportunity employer and value diversity at our company. We do not discriminate against individuals on the basis of race, color, gender, age, national origin, religion, sexual orientation, gender identity or expression, marital status, citizenship, disability, HIV/AIDS status, or any other legally protected factor. "At PG, the hiring journey is personalized every step of the way, thereby ensuring equal opportunities for all, with a strong foundation of Ethics Corporate Responsibility guiding everything we do. All the available job opportunities are posted either on our website - pgcareers.com, or on our official social media pages, for the convenience of prospective candidates, and do not require them to pay any kind of fees towards their application. Job Schedule Full time Job Number R000135469 Job Segmentation Experienced Professionals (Job Segmentation) Explore Location Close the popup Apply Now Save job
Posted 1 week ago
2.0 - 7.0 years
4 - 9 Lacs
Bengaluru
Work from Office
SBI Card is proud to be an equal opportunity inclusive employer and welcome employees without any discrimination on the grounds of race, color, gender, religion, creed, disability, sexual orientation, gender identity, marital status, caste etc. SBI Card is committed to fostering an inclusive and diverse workplace where all employees are treated equally with dignity and respect which makes it a promising place to work. What s in it for YOU SBI Card truly lives by the work-life balance philosophy. We offer a robust wellness and wellbeing program to support mental and physical health of our employees Admirable work deserves to be rewarded. We have a well curated bouquet of rewards and recognition program for the employees Dynamic, Inclusive and Diverse team culture Gender Neutral Policy Inclusive Health Benefits for all - Medical Insurance, Personal Accidental, Group Term Life Insurance and Annual Health Checkup, Dental and OPD benefits Commitment to the overall development of an employee through comprehensive learning development framework Role Purpose Enhanced Service experience at branches. The purpose of the role is to bring a hyper local focus in smaller markets, smoothen the SBI Branch Relationship leverage the SBI customer base. The KRAs involve : Merchant tie Ups: For Higher spends/visibility via local merchant tie ups Activating customers in the local market Servicing customers who walk-in to SBI Branches Sourcing of HNI/VIP customers of SBI branch for better experience Role Accountability The Role is accountable to Get qualified merchant leads to increase the spends in the local market across merchant category. It involves identification, pitching the value proposition, Onboarding, support on training and branding at merchant store. .Work with marketing for festival offers in cities . Create Business opportunities with onboarded vendors to sell from Marts /Malls/Shop floors . Work with SBI Branches to create leads for the best Merchants in the cities . Source Premium cards by capitalizing the SBI relationship- Selling Aurum, Elite to HNI Customers and also managing priority servicing. Support the Branch managers on servicing HNI Card holders . Activating the customers by calling them and educating them on usage and service. Retaining customers in these interactions when they opt for cancellations by using offers from CARDONE . Servicing customers on all card issues. Work with SBI Branches to reduce escalations from SBI Card Customers . Accord priority to HIN customers ,Govt Officials and important customers of the bank to improve customer experience and bank relationship. Measures of Success Sourcing or Premium Cards /Marketing Ties Ups /Customer Services Activation as per defined targets . Technical Skills / Experience / Certifications Min. 2 years sales experience in Card / Insurance / CASA roles Competencies critical to the role Ability to work independently Clear Communication Skills ( English or Vernacular ) Accountability Result Orientation Qualification Graduation Preferred Industry BFSI/ Cards
Posted 1 week ago
10.0 - 15.0 years
15 - 19 Lacs
Gurugram
Work from Office
Company: MMC Corporate Description: We are seeking a talented individual to join our MMC Tech AMSI at MMC Corporate This role will be based in Gurgaon/Noida Location . This is a hybrid role that has a requirement of working at least three days a week in the office. Senior Manager - IT Management What can you expect The Partner Success Sr Specialist will be responsible for supporting the Partner Success Lead Specialists and the overall partner success strategy by managing their own portfolio of partner relationships (TPM) and delivery against strategic and tactical goals / work. This role requires a proactive individual with a strong background in partner success and account management, who can effectively advocate for partners while ensuring their needs are met. The ideal candidate will collaborate with cross-functional teams to enhance customer engagement and satisfaction, while also contributing to the development of best practices within the Partner Success Team. This position is essential for driving the success of our partners and supporting the strategic objectives of the Partner Success Team. Client Relationship Management: The Partner Success Sr Specialist will be responsible for establishing and nurturing long-term relationships with key stakeholders (TPM) within business IT units. This includes conducting regular check-ins, understanding their business goals, and ensuring satisfaction with the services provided. The Sr Specialist will proactively address concerns and serve as a trusted advisor, helping stakeholders navigate challenges and maximize the value they receive from Core Tech offerings. Support and Development: The Partner Success Sr Specialist will support the Manager in mentoring and developing junior team members, sharing best practices, and contributing to a positive team environment. This includes participating in training sessions and providing feedback to enhance team effectiveness. Onboarding: The Partner Success Sr Specialist will assist in the Service Take On process, ensuring that the Core Tech teams effectively engage with BU IT Teams to understand their needs and ensure the correct services are provided. This may involve creating service proposals, conducting workshops, and providing ongoing support during the initial phases of onboarding. Performance Monitoring and Reporting: The Partner Success Sr Specialist will regularly assess customer health metrics, such as usage statistics, satisfaction scores, and engagement levels. By analyzing this data, they can identify trends, potential issues, and opportunities for improvement. The Sr Specialist will also provide updates on Partner Success metrics to the Manager and Partner Success Lead Speacialists, contributing to informed strategic decisions. Strategic Planning Support: The Partner Success Sr Specialist will assist in developing and executing tailored partner success plans by working closely with stakeholders to understand their unique goals and objectives. This includes helping to set specific milestones and identifying key performance indicators (KPIs) to ensure clients are on track to achieve their desired outcomes. Cross-Functional Collaboration: The Partner Success Sr Specialist will collaborate with various internal teams to ensure a seamless customer experience. This involves sharing insights from stakeholder interactions, coordinating efforts to resolve issues, and ensuring that all teams are aligned in their approach to customer engagement. Risk Management Support: The Partner Success Sr Specialist will assist in identifying service issues and collaborating with the Manager and wider Core Tech teams to develop strategies to mitigate churn. This involves proactively addressing potential risks to partner satisfaction and retention, contributing to solutions that enhance the overall customer experience. What you need to have: Bachelor s degree in business, Marketing, or a related field; Master s degree preferred. 10+ years of experience in Partner Success, account management, or a related field, preferably within an IT Services vendor organization. Proven track record of managing and growing customer accounts, with a focus on customer satisfaction and retention. Strong analytical skills with the ability to interpret and present data allowing for data-driven decisions. Excellent communication and interpersonal skills, with the ability to build rapport and trust with stakeholders. Excellent PowerPoint skills Strong problem-solving skills and the ability to navigate complex customer situations. Proficient in tools like Service Now and Planview is preferable What makes you stand out Adaptable communicator, facilitator, influencer and problem solver High attention to detail Good relationship skills, Proven ability to work on own initiative as well as in a team Ability to multi-task and prioritize time effectively Why join our team We help you be your best through professional development opportunities, interesting work and supportive leaders. We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities. Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being. Marsh McLennan (NYSE: MMC) is the world s leading professional services firm in the areas of risk, strategy and people. The Company s more than 85,000 colleagues advise clients in over 130 countries. With annual revenue of $23 billion, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses. Marsh provides data-driven risk advisory services and insurance solutions to commercial and consumer clients. Guy Carpenter develops advanced risk, reinsurance and capital strategies that help clients grow profitably and pursue emerging opportunities. Mercer delivers advice and technology-driven solutions that help organizations redefine the world of work, reshape retirement and investment outcomes, and unlock health and well being for a changing workforce. Oliver Wyman serves as a critical strategic, economic and brand advisor to private sector and governmental clients. For more information, visit marshmclennan.com, or follow us on LinkedIn and X.
Posted 1 week ago
10.0 - 15.0 years
15 - 19 Lacs
Gurugram
Work from Office
Company: MMC Corporate Description: We are seeking a talented individual to join our MMC Tech AMSI at MMC Corporate This role will be based in Gurgaon/Noida Location . This is a hybrid role that has a requirement of working at least three days a week in the office. Senior Manager - IT Management What can you expect The Partner Success Sr Specialist will be responsible for supporting the Partner Success Lead Specialists and the overall partner success strategy by managing their own portfolio of partner relationships (TPM) and delivery against strategic and tactical goals / work. This role requires a proactive individual with a strong background in partner success and account management, who can effectively advocate for partners while ensuring their needs are met. The ideal candidate will collaborate with cross-functional teams to enhance customer engagement and satisfaction, while also contributing to the development of best practices within the Partner Success Team. This position is essential for driving the success of our partners and supporting the strategic objectives of the Partner Success Team. Client Relationship Management: The Partner Success Specialist will assist in establishing and nurturing relationships with key stakeholders (TPM) within business IT units. This includes participating in regular check-ins, gathering feedback on their business goals, and ensuring satisfaction with the services provided. The Specialist will support the Partner Success Manager in addressing concerns and helping stakeholders navigate challenges. Assistance in Team Development. The Partner Success Specialist will support the Partner Success Sr Specialists and Manager by participating in team activities and sharing insights. This includes engaging in training sessions and contributing to a positive team environment. On Boarding support: The Partner Success Specialist will assist in the onboarding process for new services by helping to gather information from partners and Core Tech, chasing teams and ensuring that the Core Tech teams understand their needs. This may involve participating in workshops and providing support during the initial phases of onboarding. Performance Monitoring Assistance: The Partner Success Specialist will help track customer health metrics, such as usage statistics and satisfaction scores. By gathering and organizing this data, they can assist the Partner Success Manager in identifying trends and potential issues. Support in Strategic Planning: The Partner Success Specialist will assist in the execution of partner success plans by helping to gather information on stakeholders goals and objectives. This includes supporting the identification of key performance indicators (KPIs) and contributing to the review of progress. Cross-Functional Collaboration: The Partner Success Specialist will collaborate with various internal teams to ensure a seamless customer experience. This involves sharing insights from stakeholder interactions and assisting in the coordination of efforts to resolve issues. Risk Management: The Partner Success Specialist will help identify service issues and support the Partner Success Manager in developing strategies to mitigate churn. This includes proactively addressing potential risks to customer satisfaction and contributing to solutions that enhance the overall customer experience. We will count on you for: Self-motivated to excel in a remote position, collaborating effectively with a remote team You are a self-starter; you can take initiative without waiting for direction. The ability to work in a fast-paced environment with changing priorities and deadlines You are used to working and communicating with both business and technical stakeholders at varying levels of seniority Extensive experience in designing and communicating technology solutions that can be traced back to requirements What you need to have: Bachelor s degree in business, Marketing, or a related field; Master s degree preferred. 10+ years of experience in Partner Success, account management, or a related field, preferably within an IT Services vendor organization. Proven track record of managing and growing customer accounts, with a focus on customer satisfaction and retention. Strong analytical skills with the ability to interpret and present data allowing for data-driven decisions. Excellent communication and interpersonal skills, with the ability to build rapport and trust with stakeholders. Excellent PowerPoint skills Strong problem-solving skills and the ability to navigate complex customer situations. Proficient in tools like Service Now and Planview is preferable What makes you stand out Adaptable communicator, facilitator, influencer and problem solver High attention to detail Good relationship skills, Proven ability to work on own initiative as well as in a team Ability to multi-task and prioritize time effectively Why join our team We help you be your best through professional development opportunities, interesting work and supportive leaders. We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities. Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being. Marsh McLennan (NYSE: MMC) is the world s leading professional services firm in the areas of risk, strategy and people. The Company s more than 85,000 colleagues advise clients in over 130 countries. With annual revenue of $23 billion, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses. Marsh provides data-driven risk advisory services and insurance solutions to commercial and consumer clients. Guy Carpenter develops advanced risk, reinsurance and capital strategies that help clients grow profitably and pursue emerging opportunities. Mercer delivers advice and technology-driven solutions that help organizations redefine the world of work, reshape retirement and investment outcomes, and unlock health and well being for a changing workforce. Oliver Wyman serves as a critical strategic, economic and brand advisor to private sector and governmental clients. For more information, visit marshmclennan.com, or follow us on LinkedIn and X.
Posted 1 week ago
7.0 - 12.0 years
13 - 18 Lacs
Gurugram
Work from Office
Company: MMC Corporate Description: We are seeking a talented individual to join our MMC Tech AMSI at MMC Corporate This role will be based in Gurgaon/Noida Location . This is a hybrid role that has a requirement of working at least three days a week in the office. Manager - IT Management What can you expect The Partner Success Specialist will play a key role in supporting the Partner Success Teams strategic initiatives while also executing tactical tasks as assigned by the Partner Success Manager and Partner Success Lead Specialists. This position requires a proactive individual with a foundational understanding of customer success and account management principles. The ideal candidate will assist in managing partner relationships by conducting regular check-ins, gathering feedback, and ensuring that clients receive the necessary support. Additionally, the Partner Success Specialist will collaborate with team members to enhance customer engagement and satisfaction, contributing to the overall success of the Partner Success Team. This role is essential for driving operational efficiency and delivering high-quality service to our partners. Client Relationship Management: The Partner Success Specialist will assist in establishing and nurturing relationships with key stakeholders (TPM) within business IT units. This includes participating in regular check-ins, gathering feedback on their business goals, and ensuring satisfaction with the services provided. The Specialist will support the Partner Success Manager in addressing concerns and helping stakeholders navigate challenges. Assistance in Team Development. The Partner Success Specialist will support the Partner Success Sr Specialists and Manager by participating in team activities and sharing insights. This includes engaging in training sessions and contributing to a positive team environment. On Boarding support: The Partner Success Specialist will assist in the onboarding process for new services by helping to gather information from partners and Core Tech, chasing teams and ensuring that the Core Tech teams understand their needs. This may involve participating in workshops and providing support during the initial phases of onboarding. Performance Monitoring Assistance: The Partner Success Specialist will help track customer health metrics, such as usage statistics and satisfaction scores. By gathering and organizing this data, they can assist the Partner Success Manager in identifying trends and potential issues. Support in Strategic Planning: The Partner Success Specialist will assist in the execution of partner success plans by helping to gather information on stakeholders goals and objectives. This includes supporting the identification of key performance indicators (KPIs) and contributing to the review of progress. Cross-Functional Collaboration: The Partner Success Specialist will collaborate with various internal teams to ensure a seamless customer experience. This involves sharing insights from stakeholder interactions and assisting in the coordination of efforts to resolve issues. Risk Management: The Partner Success Specialist will help identify service issues and support the Partner Success Manager in developing strategies to mitigate churn. This includes proactively addressing potential risks to customer satisfaction and contributing to solutions that enhance the overall customer experience We will count on you for: Self-motivated to excel in a remote position, collaborating effectively with a remote team You are a self-starter; you can take initiative without waiting for direction. The ability to work in a fast-paced environment with changing priorities and deadlines You are used to working and communicating with both business and technical stakeholders at varying levels of seniority Extensive experience in designing and communicating technology solutions that can be traced back to requirements What you need to have: Bachelor s degree in business, Marketing, or a related field. 7+ years of experience in Partner Success, account management, or a related field, preferably within an IT Services vendor organization. Basic knowledge of managing and supporting customer accounts, with a focus on customer satisfaction and retention. Ability to gather, interpret and present data to assist in making informed decisions and identifying trends related to customer health and engagement. Strong verbal and written communication skills, with the ability to build rapport and trust with stakeholders while effectively conveying information. Strong Powerpoint skills Ability to assist in navigating customer situations and identifying solutions to address their needs and concerns. Basic proficiency in tools like Service Now and Planview is preferable, with a willingness to learn and adapt to new software and systems as needed. What makes you stand out Adaptable communicator, facilitator, influencer and problem solver High attention to detail Good relationship skills, Proven ability to work on own initiative as well as in a team Ability to multi-task and prioritize time effectively Why join our team We help you be your best through professional development opportunities, interesting work and supportive leaders. We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities. Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being. Marsh McLennan (NYSE: MMC) is the world s leading professional services firm in the areas of risk, strategy and people. The Company s more than 85,000 colleagues advise clients in over 130 countries. With annual revenue of $23 billion, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses. Marsh provides data-driven risk advisory services and insurance solutions to commercial and consumer clients. Guy Carpenter develops advanced risk, reinsurance and capital strategies that help clients grow profitably and pursue emerging opportunities. Mercer delivers advice and technology-driven solutions that help organizations redefine the world of work, reshape retirement and investment outcomes, and unlock health and well being for a changing workforce. Oliver Wyman serves as a critical strategic, economic and brand advisor to private sector and governmental clients. For more information, visit marshmclennan.com, or follow us on LinkedIn and X.
Posted 1 week ago
3.0 - 8.0 years
7 - 11 Lacs
Hyderabad
Work from Office
OPENTEXT - THE INFORMATION COMPANY Together, Carbonite and Webroot form the SMB and Consumer Division of OpenText. The mission of our joint offering is to make cyber resilience simple, reliable and accessible in the connected world. We foster a thriving, dynamic environment rich with inventive minds and entrepreneurial spirit and our employees are empowered and encouraged to build their careers at OpenText. AI-First. Future-Driven. Human-Centered. At OpenText, AI is at the heart of everything we do powering innovation, transforming work, and empowering digital knowledge workers. Were hiring talent that AI cant replace to help us shape the future of information management. Join us. YOUR IMPACT You are the Customer Success manager and overall relationship owner to assigned OpenText Cloud Managed Services accounts and act as a trusted advisor and partner that understands the customers business and strategy as it relates to their OT product portfolio. You ensures customer voice is heard and understood and help improve on customer satisfaction . We re looking for an enthusiastic, customer centric team player that thrives on providing the best possible experience for our clients. You ll need excellent communication and organisational skills along with the ability to manage complex internal relationships while maintaining a calm, positive and supportive attitude. WHAT THE ROLE OFFERS Providing overall business management of the customer which includes weekly status calls, monthly SLA reporting, business reviews, issue tracking and reporting, and cross functional communication with other OT teams (i.e., support, sales, product management, etc.) Managing customer expectations such that escalations can be avoided; if escalations do arise, the Cloud Service Manager follows the defined escalation management process. Should be able to define process diagrams, detailed procedures, other service offering related Artifacts and measurement matrices for analysis and should be able to plan a course correction. Regular discussions and addressing any customer concerns regarding overall service and satisfaction, making necessary adjustments, and ensuring that issues get the right attention from the opentext management teams. Facilitate communications between different teams where needed for special circumstances, customer problems, and high-visibility service items Support On-boarding of net-new cloud (single hybrid) based customers Prepare Kickoff agenda, setup monthly service reviews, review and agree reporting templates. Working with the Customer Experience team, creating and delivering relevant tailored customer outreaches that promote product usage, newsletters, customer user groups,webinars etc Review Contract documents, build book and flag nonstandard items Create maintain a repository of customer specific KPI s , Requirements , Customer contacts, environment details etc. in Client Success Ensure Ticketing tool setup with correct details for each customer WHAT YOU NEED TO SUCCEED Bachelor s degree in a technical or business discipline, or equivalent Strong client focus At least 3+ years of IT experience in service delivery roles, and e xperience in a client facing role within a software company is a plus. Conversant in cloud technology and data center deployment , . ITIL certification preferred . Knowledge with OpenText Suite of products A level of comfort with creating and balancing fact-based analytics with real world application . Able to work independently with positive problem-solving attitude Demonstrable experience in developing and rolling out customer satisfaction improvement programs Solid work ethic with a willingness to work overtime when required and willingness to work in shifts (preferably during NA hours) This is a challenging role, with no two days the same and we are looking to hire someone who is willing to embrace and champion changes and improvements to our current processes where needed. You ll be joining a great and supportive international team, looking after clients all over the world. OpenTexts efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please contact us at hr@opentext.com . Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenTexts vibrant workplace.
Posted 1 week ago
7.0 - 12.0 years
9 - 14 Lacs
Kolkata, Mumbai, New Delhi
Work from Office
Sustainability, Health, Safety, and Environment (SHSE) Manager Olam Agri ~ A differentiated, and market leading global agri-business focused on high-growth end consumption markets. Our food, feed, fibre, agri-industrials ag-services capabilities span 30+ countries, and we participate in global food and agri-trade flows, working with farmers and customers to connect local origins and global destinations. With a global origination footprint and processing capabilities, we transform food, feed and fibre to create value for customers and enable farming communities to prosper sustainably, to meet the changing consumption, food security and sustainability needs shaping the global food and agricultural landscape. Job Description The SHS Manager will be responsible for ensuring compliance with Indian environmental, health, and safety regulations, while leading the company s sustainability initiatives across the manufacturing facilities. This position plays a key role in minimizing risk, driving resource efficiency, and embedding a safety- and sustainability-focused culture across all levels of the plant. Key Deliverables Safety, Health Environment This is a central role based at the head-office to monitor the SHS performance across several locations in the country and involves frequent travel to locations which could be up-to 50% of the time. Lead and guide a team of Site based SHS managers across different locations on day-to-day activities and embedding stronger management systems and plans Relate with leaders from operations and business teams to advise on SHS risks and help develop improvement plans. Manage occupational health programs, fire safety systems, and emergency preparedness drills. Ensure proper handling, storage, and disposal of hazardous materials. Sustainability The role involves remotely supporting global teams on developing and implementing sustainability programs aligned with corporate ESG goals. Track and reduce energy, water, and waste footprints of the facility. Be familiar with various levers and technology solutions available for decarbonization as applicable for manufacturing operations. Coordinate sustainability reporting (e.g., GHG emissions, carbon footprint, water and waste audits) and reporting on Environmental performance indicators for manufacturing. Promote renewable energy usage, green manufacturing practices, and circular economy principles. Engage employees and stakeholders through awareness programs and sustainability campaigns. Monitor and report on KPIs tied to ESG and global frameworks such as the GRI CDP Requirements Bachelor s or master s degree in Industrial safety, Environmental Engineering, Chemical Engineering, Sustainability or a related field. 7+ years of EHS experience in manufacturing organization, with exposure in sustainability-related role. Experience in a central coordinating role for multiple locations with exposure to variety of manufacturing systems is preferred. Proven track record of implementing management systems and sustainability projects. Excellent communication and stakeholder management skills. Proficiency in MS Office and EHS/Sustainability data management tools. Knowledge of ESG frameworks, energy efficiency programs. Postgraduate diploma in Industrial Safety or Sustainability with exposure to manufacturing operations. Certifications such as NEBOSH, Lead Auditor (ISO 14001/45001), or GRI. Knowledge of ESG frameworks, energy efficiency programs. Olam is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, nationality, disability, protected veteran status, sexual orientation, gender identity, gender expression, genetic information, or any other characteristic protected by law. Applicants are requested to complete all required steps in the application process including providing a resume/CV in order to be considered for open roles.
Posted 1 week ago
6.0 - 8.0 years
9 - 14 Lacs
Pune
Work from Office
Lead end-to-end technical implementation of AI-driven projects using Microsoft AI tools: Azure OpenAI, Copilot Studio, and Bot Framework. Design and develop intelligent copilots, multi-turn chatbots, and custom GPT solutions integrated within enterprise tools such as Microsoft Teams, SharePoint, and Dynamics 365. Translate business requirements into technical architecture and AI flows using OpenAI APIs, prompt engineering, and integration with enterprise systems. Leverage AI Foundry to manage the AI lifecycle including model selection, deployment, monitoring, and optimization. Architect AI/ML solutions that use Retrieval-Augmented Generation (RAG), semantic search, and contextual memory frameworks (LangChain, Semantic Kernel, etc.). Collaborate with product owners and business analysts to identify high-value use cases and define solution roadmaps. Develop and execute POCs and MVPs with hands-on coding, configuration, and orchestration of LLMs and chatbot pipelines. Integrate with enterprise data sources via APIs, GraphQL, and Microsoft Graph to create holistic user experiences. Mentor junior developers and work with DevOps teams to ensure stable deployment, CI/CD, and performance monitoring. Create documentation and reusable components/templates for repeated use across the organization. Stay current on Microsoft s AI advancements and recommend tools, features, or practices that improve time-to-value and performance. Must-Have Skills: 6 8 years of overall experience, including 5+ years in AI/ML or Conversational AI Deep hands-on knowledge of: Azure OpenAI services and APIs Copilot Studio for building Microsoft 365-integrated assistants Microsoft Bot Framework SDK/Composer for chatbot development Prompt engineering for LLM optimization Strong Python or Node.js development skills (for AI orchestration and integration) Experience with enterprise system integration using APIs (Microsoft Graph, REST, JSON, OAuth) Familiarity with Azure ML, Azure Cognitive Services, and Azure DevOps Ability to design RAG-based architectures, manage embeddings, and leverage vector databases (e.g., Azure AI Search) Strong understanding of natural language processing (NLP) and foundational models (GPT, BERT) Excellent communication, leadership, and stakeholder engagement capabilities. Good-to-Have Skills: Experience with Semantic Kernel or LangChain Working knowledge of AI Foundry for orchestrating AI pipelines Familiarity with Copilot extensibility and Teams App Studio Exposure to M365 Copilot APIs and custom plugin creation Knowledge of Responsible AI, data security, and compliance principles Familiarity with containerized deployment (Docker, Kubernetes) Experience in building dashboards and analytics (Kibana, Grafana) to visualize bot usage and performance Basic understanding of Power Platform (Power Automate, Power Apps) and its integration with AI
Posted 1 week ago
0.0 - 1.0 years
2 - 3 Lacs
Chennai
Work from Office
The Quality Services (QS) organization provides testing support for Devices, Retail, and AWS products. The primary objective of the QS organization is to provide manual testing support. As an Associate, Quality Services, you will perform manual test execution of documented task instructions, produce accurate test results meeting daily targets, and adhere to defined processes. 1.Gain understanding of the application test procedures and how to use applicable software and tools. 2.Execute test instructions and report test results accurately and promptly. 3.Report any deviations observed 4.Understand any changes in test instructions related to their assigned work 5.Follow defined processes to perform assigned work Knowledge of QA methodology and tools Graduate, preferably in a quantitative field of study with relevant experience of 01 years. Familiarity using computer and software. Experience using any gadgets or devices. Good communication skills, detailed oriented and be a team player. Capability to follow defined processes and adhere to policies. Understanding about software testing. Ability to complete assigned tasks accurately and promptly.
Posted 1 week ago
Upload Resume
Drag or click to upload
Your data is secure with us, protected by advanced encryption.
Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.
We have sent an OTP to your contact. Please enter it below to verify.
Accenture
32455 Jobs | Dublin
Wipro
16590 Jobs | Bengaluru
EY
11025 Jobs | London
Accenture in India
10991 Jobs | Dublin 2
Amazon
8878 Jobs | Seattle,WA
Uplers
8715 Jobs | Ahmedabad
IBM
8204 Jobs | Armonk
Oracle
7750 Jobs | Redwood City
Capgemini
6181 Jobs | Paris,France
Muthoot FinCorp (MFL)
6170 Jobs | New Delhi